Canada Mortgage and Housing Corporation – Clerk, Surveys (Toronto) – Toronto, ON

Company: Canada Mortgage and Housing Corporation

Location: Toronto, ON

Expected salary: $23.31 per hour

Job date: Wed, 18 Jun 2025 02:13:11 GMT

Job description: Job Requisition ID: 11163Position Status: CasualPosition Type: On-SiteOffice Location: Toronto (ON)Travel Requirement: Travel not requiredLanguage Designation: English EssentialLanguage Skill Levels (Read/Write/Speak): ZZZSecurity Requirement: Reliability StatusAbout CMHCThe work you do and the work we do together matters. We come to work every day with a common purpose: to contribute to a well-functioning housing system.At CMHC, we hold ourselves accountable for our results and support our colleagues in their achievements. We thrive on collaboration, connecting across CMHC and involving the right people to get our work done. Our leadership style is guided by trust, where our leaders favour an adaptive approach based on the needs of their teams.Join us and be part of a team that’s committed to making a real difference and be part of something meaningful.About the roleJoin the CMHC Surveys Team and bring your research and data collection skills to work as a Survey Clerk. In this role, you will be responsible to enter data for Rental Market surveys.We have with multiple vacancies to be filled in various locations across Canada.
Hours of work will vary based on survey workload and geographic area. Approximately 25 – 37.5 hours/per week with no guaranteed number of hours worked per week. The rate of pay is $23.31 per hour.This is a casual position starting mid September until mid November 2025 (8 weeks in duration, which includes training). Candidates must be available to work full-time during the peak period of the surveys which will take place in October 2025.What you’ll do:

  • Ensure the timely and accurate data entry of housing data for survey purposes.
  • Perform the preliminary data verification in time for the survey deadlines.
  • Ensure that a full complement of administrative data are received, analyzed, coded and verified for input into the survey applications.
  • Oversee the quality of the data and provide timely feedback and support to field Enumerators.
  • Proactively conduct research (internet and external client outreach) to address information gaps.
  • Work independently and work with the team to meet the data entry deadlines and data quality for all surveys.
  • On-site work is required for data entry at our CMHC office in Toronto located on 70 York Street.

What you should have:

  • A post-secondary education.
  • Data entry, data collection and data validation experience.
  • Strong computer skills (Microsoft Office suite, internet research techniques, and databases).
  • Strong organizational skills, particularly the ability to organize and accurately record a high volume of data efficiently (8000 Keystrokes/hour and 50 words/minute).
  • Demonstrated strong numerical aptitude with a high degree of accuracy and attention to detail.
  • Demonstrated ability to work independently and with a remote team to achieve strong results with minimum supervision.
  • Strong communications skills (oral and written).

It would be great if you also had:

  • Related experience in property management and/or housing industry.

Posting closing date: Note, the competition will remain active until filled.Our commitment to diversity, equity, and inclusionWe’re committed to employment equity and encourage women, Indigenous Peoples, persons with disabilities, veterans and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions to apply. We also welcome applications from non-Canadians who are eligible to work in Canada.CMHC is an inclusive workplace where diversity of thought – and of people – are recognized, valued, and considered essential to achieving our mission.What happens after you applyWe know that applying for a new job can be both exciting and daunting, and we appreciate your effort. . If you are selected for an interview or testing, please advise us if you require an accommodation.If you applied before and you were not successful don’t worry – we’re always posting new positions, so don’t hesitate to give it another shot. We’re excited to see what you bring to the table this time around!

Digital Customer Journey & Experience (Surveys)

Job title: Digital Customer Journey & Experience (Surveys)

Company: Teamrecruiter.com

Job description: “The start date of this job is flexible and in order to find the best candidate the job may remain open much longer than the date mentioned on this posting…..or you may be asked to start sooner than the expected start date if you are able to do so!”

URGENT: Please read the job description below. If this interests you, please send a MS-Word version copy of your updated resume (ASAP) along with your salary expectations, first available date and a telephone contact number.

Please mention the job title above in the subject line
The recruiter in charge of this role is Sunita

If you do not think you are a match for this opportunity, but know someone who is, feel free to forward this email to them and you will be eligible for a referral bonus upon a successful hire.

One of our Telecommunication clients is looking for a Digital Customer Journey & Experience (Surveys)
Length: 1 year contract with a possibility of an extension
Location: Hybrid – Toronto

JOB DESCRIPTION:
This role will be supporting the current PO on the Voice of the Customer team. You will be formulating first drafts for surveys, actioning on customer feedback and working with the team on survey launches. You will also be collaborating closely with the other VoC Primes throughout Digital. Occasionally, you will need to present their findings to your team.

The following tools are used for the VoC team:
Decibel Insights. This is used to record user sessions and provide click maps on our web pages and plays an integral part on how we identify areas of improvement for user experience.
Qualtrics. Our voice of customer survey tool. This tool is used to survey users of our sites and provides qualitative feedback which again is integral in identifying gaps in user experience.
Adobe Analytics & DataStudio Dashboards. Decibel and Qualtrics integrate with Adobe Analytics and DataStudio to provide a holistic view of our customer interactions. They are the core tools we use to make data-driven decisions.

Your work will enable team members to collect and analyse customer feedback to improve our digital experience. To do this, you will manage stakeholder requirements & documentation, data solutions & processes, and facilitate a community of VoC Primes & the Product Owner. You will coordinate stakeholders and vendors through regular meetings and support the team by assisting with dashboard creation or troubleshooting, new survey launches and existing survey troubleshooting, providing tool access, while creating and managing JIRA tickets.

REQUIRED EXPERIENCE/SKILLSET:

Must have skills:

  • 3+ years’ experience in creating surveys and analyzing customer feedback.
  • Familiar with survey software and heat mapping tools (Qualtrics and Decibel at Digital) and session recording tools
  • Strong presentation skills and designing decks

Nice to have skills:

  • Experience with JIRA
  • Reporting skills using Adobe analytics, Google Analytics, Data Studio

3. Background in Agile, Scrum

  • A great communicator, self-motivating, and able to develop relationships with multiple teams & stakeholders
  • Experience with querying tools
  • A passion for user experience and improvement cycles
  • Previous experience with other voice of the customer tools, user session replay tools, digital analytics tools, marketing and/or digital experience

Please note that this is the most up to date version of job description available at this time – During Client Interview you will receive additional information – variance may apply !

Please visit the TEAMRECRUITER website to review other CAREER OPPORTUNITIES!

Expected salary:

Location: Toronto, ON

Job date: Thu, 31 Mar 2022 04:50:47 GMT

Apply for the job now!