Labour and Employee Relations Manager – Torstar – Toronto, ON

Company: Torstar

Location: Toronto, ON

Expected salary:

Job date: Tue, 05 Nov 2024 23:08:35 GMT

Job description: Company DescriptionTorstar Corporation is a progressive media organization with a long, proud history in newspapers and a passion for capitalizing on the fluid world of digital and mobile media. Torstar’s vision for success is driven by a deep customer-centric obsession, continued journalistic excellence, advanced data-driven competency and a culture that is selfless, focused, agile, collaborative and results driven. Torstar Corporation owns Toronto Star Newspapers Limited and Metroland Media Group Ltd.

  • Metroland Media Group Ltd is a dynamic Media Company delivering vital business and community information to millions of readers across Ontario each week through in-print, online, trade shows and distribution product offerings. We also work with businesses to develop tailored multi-channel marketing strategies that reaches local customers. Visit

for more information.

  • The Toronto Star was founded in 1892 and has long been Canada’s largest daily newspaper. Now a multi-platform news organization, the Star publishes a newspaper seven days a week in the Greater Toronto Area and publishes ongoing news and information to a global audience on thestar.com and mobile applications.

Our Commitment to Diversity
We strive to be a leader in building and cultivating an employee community framed around fairness, support and opportunity. We believe that what makes us different, makes a difference. And as a team, the diversity of our backgrounds, interests and experiences is what enriches our work, and our workplaces. We welcome all, and we strive for an inclusive culture that allows individual growth and shared success.Job DescriptionReporting to Vice President, People and Culture, the Labour and Employee Relations Manager is responsible for developing a labour management environment that establishes a trust based and collaborative relationship with the unions that enhances Torstar’s ability to drive innovation and improvement in organizational performance. The incumbent will facilitate and support implementation of labour and employee relations’ strategies by providing expertise to assigned leadership teams to translate their business objectives into strategic talent plans to resolve complex HR challenges. The initial client assignment will be Editorial teams across the Torstar publications. As required, the incumbent will provide team leadership guidance to peers to support growth and development. This is a hybrid role with the corporate office located at 8 Spadina Ave, Toronto, ON.Key Responsibility Areas

  • Provide proactive and strategic advice and counsel to leadership teams on various of employee issues, including but not limited to managing performance and productivity issues, high absenteeism, and disability management
  • Conduct strategic analysis of absenteeism trends, recommend education or mitigation strategies, facilitate and manage disability claims process including supporting employee return to work plans and accommodation arrangements
  • Provide expertise on issues related to the interpretation and management of collective agreements, grievances, arbitrations, and general labour relations.
  • Manage and coordinate Labour Management Committee meetings, and ensure timely follow up of agreed to action items
  • Lead assigned employee investigations as required
  • Educate client groups to ensure they have a good understanding of the collective agreement through informal discussions and formal seminars
  • Prepare mandate, draft provisions and be the advisor and/or first chair in the collective bargaining agreement negotiations
  • Coach senior leaders and managers to improve/enhance their leadership effectiveness and provide counsel and continuous feedback to drive a high performing culture.
  • Partner with HR colleagues to implement proactive employee engagement strategies, programs, and plans to drive business results and employee value proposition.
  • Manage the talent review process and partner with leaders to create measurable action plans to develop and grow talent.
  • Strengthen the organizational capabilities by challenging the status quo to achieve a high performing HR function
  • Represent Torstar both internally and externally, role model organizational values, and foster collaborative and accountable relationships.
  • Identify cross-functional challenges and opportunities and ensure effective and successful value-added solutions that maximize outcomes.

Qualifications

  • Bachelor’s Degree in Human Resources, Business or equivalent
  • 8+ years of progressive HR/Business Partner experience within a unionized environment
  • A record of success leading the labour relations function across multi-union environment
  • Having strong analytical, critical thinking and results oriented skills and abilities is a must
  • Demonstrates exceptional business acumen and ability to influence stakeholders
  • Impressive communication and collaborative skills to lead initiatives
  • Has the leadership courage to try new ideas, make tough decisions, and address key opportunities
  • Embraces change with the ability to adapt quickly to evolving dynamics and thrives in ambiguity and an entrepreneurial environment
  • Comfortable working on both the strategic level and hands-on level
  • Experience providing guidance, support and team leadership to peers is considered an asset

Additional InformationAODA
We are committed to providing an inclusive and barrier-free recruitment process ensuring equal access to employment opportunities for candidates, including persons with disabilities. In compliance with Accessibility for Ontarians with Disabilities Act and Ontario Human Rights Code we will endeavour to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify the hiring manager upon scheduling the interview of your requirements.

Torstar Corporation is a media organization with a focus on digital and mobile media, owning Toronto Star Newspapers Limited and Metroland Media Group Ltd. They are committed to customer-centric obsession, journalistic excellence, data-driven competency, and a culture focused on collaboration and results. The company values diversity and aims to create an inclusive culture. The Labour and Employee Relations Manager is responsible for developing a trust-based relationship with unions to drive innovation and improvement in organizational performance. The position requires expertise in employee issues, collective agreements, talent management, and leadership development. Qualifications include a Bachelor’s Degree, 8+ years of HR experience in a unionized environment, and strong analytical and communication skills. Torstar is committed to providing equal access to employment opportunities for candidates, including persons with disabilities.

Toronto Star Radio Room Internship – Torstar – Toronto, ON



Company: Torstar

Location: Toronto, ON

Job description: Company DescriptionTorstar Corporation is a progressive media organization with a long, proud history in newspapers and a passion for capitalizing on the fluid world of digital and mobile media. Torstar’s vision for success is driven by a deep customer-centric obsession, continued journalistic excellence, advanced data-driven competency and a culture that is selfless, focused, agile, collaborative and results driven. The successful candidate will be a champion of those priorities while keeping the customer at the heart of all of the creative work that they will be doing.Our Commitment To Diversity
We strive to be a leader in building and cultivating an employee community framed around fairness, support and opportunity. We believe that what makes us different, makes a difference. And as a team, the diversity of our backgrounds, interests and experiences is what enriches our work, and our workplaces. We welcome all, and we strive for an inclusive culture that allows individual growth and shared success.Job DescriptionThe Toronto Star is looking for new journalists for our Radio Room internship. We hire current post-secondary students to staff our radio room.Interns work with full-time staff in a challenging but supportive environment. All Star internships are paid, contract positions.We cannot accommodate volunteers, short-term placements or co-op students.The Radio RoomRadio Room reporters make regular checks with police, fire, and paramedics and monitor social media and other sources for breaking news. They provide quick tips to the newsroom and sometimes do original reporting for all the Star’s platforms.The work environment is often hectic, so successful candidates must be calm, well-organized and able to juggle several tasks at once. Radio Roomers must be able to persuade sometimes reluctant officials to talk and be prepared to interview victims and family members touched by crime or accidents. Experience in a daily news environment is a strong asset.The Radio Room is staffed 24 hours a day, seven days a week by post-secondary students working eight-hour shifts. Several students are hired in late summer to work part-time during the school year; a second group of students is hired to work through the summer months.A full, unrestricted Ontario driver’s licence is NOT required for this position.QualificationsWhat we look forEnthusiastic, talented, curious and intelligent journalists with a strong work ethic, a positive attitude and a passion for journalism who bring energy, ideas and new perspectives. Strong reporting and writing skills and the ability to work quickly and accurately are requirements. If you are fluent in a language other than English, please include that information.Application requirements

  • Cover letter. Please state the position you are applying for at the top of the page in bold type. Include email, snail mail address and phone number. Make sure your contact details are on the first page.
  • Resume
  • Some examples of your reporting

Application should demonstrate

  • A range of reporting, with a strong component of news coverage
  • Proven ability to report thoroughly, write well, synthesize and organize information
  • Reporting experience outside school assignments and a demonstrated commitment to journalism as a career
  • Strong interpersonal skills
  • Life experience that contributes to your development/ability as a journalist

This role is represented by Unifor Local 87-M.Salary – $19.86/hourlyAdditional InformationAODA
We are committed to providing an inclusive and barrier-free recruitment process ensuring equal access to employment opportunities for candidates, including persons with disabilities. In compliance with Accessibility for Ontarians with Disabilities Act and Ontario Human Rights Code we will endeavour to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify the hiring manager upon scheduling the interview of your requirements.
Torstar Corporation is a media organization focused on newspapers and digital media with a strong customer-centric approach. They are committed to diversity and creating an inclusive work environment. They are currently seeking interns for their Radio Room, where students will gain valuable experience in reporting on breaking news. The ideal candidate should have strong reporting and writing skills, be organized, and passionate about journalism. The position is paid and requires students to work in eight-hour shifts. Candidates must submit a cover letter, resume, examples of reporting, and demonstrate strong interpersonal skills. The salary for this position is $19.86/hourly, and accommodations will be made for candidates with disabilities during the recruitment process.
Position: Customer Success Specialist

Location: Toronto, ON

We are currently seeking a highly motivated and detail-oriented Customer Success Specialist to join our team in Toronto. The ideal candidate will have strong communication skills, be able to multitask efficiently, and have a passion for providing exceptional customer service.

Key Responsibilities:
– Build and maintain strong relationships with customers to ensure satisfaction and loyalty
– Serve as the main point of contact for customer inquiries, issues, and escalations
– Assist clients with product setup, onboarding, and training
– Provide ongoing support and guidance to customers to ensure successful product usage
– Collaborate with internal teams to address customer needs and feedback
– Monitor customer accounts and identify opportunities for growth and upselling
– Track and report on customer success metrics and KPIs

Qualifications:
– Bachelor’s degree in Business, Marketing, or related field
– 2+ years of experience in customer service or account management
– Strong communication and interpersonal skills
– Ability to work independently and as part of a team
– Proficiency in CRM software and Microsoft Office Suite
– Proven track record of meeting and exceeding customer satisfaction goals

If you are a customer-oriented professional looking to join a dynamic team and make a positive impact, we encourage you to apply for this exciting opportunity.

Expected salary: $19.86 per hour

Job date: Fri, 12 Apr 2024 22:55:23 GMT

Toronto Star Radio Room Internship – Torstar – Toronto, ON



Company: Torstar

Location: Toronto, ON

Job description: Company DescriptionTorstar Corporation is a progressive media organization with a long, proud history in newspapers and a passion for capitalizing on the fluid world of digital and mobile media. Torstar’s vision for success is driven by a deep customer-centric obsession, continued journalistic excellence, advanced data-driven competency and a culture that is selfless, focused, agile, collaborative and results driven. The successful candidate will be a champion of those priorities while keeping the customer at the heart of all of the creative work that they will be doing.Our Commitment To Diversity
We strive to be a leader in building and cultivating an employee community framed around fairness, support and opportunity. We believe that what makes us different, makes a difference. And as a team, the diversity of our backgrounds, interests and experiences is what enriches our work, and our workplaces. We welcome all, and we strive for an inclusive culture that allows individual growth and shared success.Job DescriptionThe Toronto Star is looking for new journalists for our Radio Room internship. We hire current post-secondary students to staff our radio room.Interns work with full-time staff in a challenging but supportive environment. All Star internships are paid, contract positions.We cannot accommodate volunteers, short-term placements or co-op students.The Radio RoomRadio Room reporters make regular checks with police, fire, and paramedics and monitor social media and other sources for breaking news. They provide quick tips to the newsroom and sometimes do original reporting for all the Star’s platforms.The work environment is often hectic, so successful candidates must be calm, well-organized and able to juggle several tasks at once. Radio Roomers must be able to persuade sometimes reluctant officials to talk and be prepared to interview victims and family members touched by crime or accidents. Experience in a daily news environment is a strong asset.The Radio Room is staffed 24 hours a day, seven days a week by post-secondary students working eight-hour shifts. Several students are hired in late summer to work part-time during the school year; a second group of students is hired to work through the summer months.A full, unrestricted Ontario driver’s licence is NOT required for this position.QualificationsWhat we look forEnthusiastic, talented, curious and intelligent journalists with a strong work ethic, a positive attitude and a passion for journalism who bring energy, ideas and new perspectives. Strong reporting and writing skills and the ability to work quickly and accurately are requirements. If you are fluent in a language other than English, please include that information.Application requirements

  • Cover letter. Please state the position you are applying for at the top of the page in bold type. Include email, snail mail address and phone number. Make sure your contact details are on the first page.
  • Resume
  • Some examples of your reporting

Application should demonstrate

  • A range of reporting, with a strong component of news coverage
  • Proven ability to report thoroughly, write well, synthesize and organize information
  • Reporting experience outside school assignments and a demonstrated commitment to journalism as a career
  • Strong interpersonal skills
  • Life experience that contributes to your development/ability as a journalist

This role is represented by Unifor Local 87-M.Salary – $19.86/hourlyAdditional InformationAODA
We are committed to providing an inclusive and barrier-free recruitment process ensuring equal access to employment opportunities for candidates, including persons with disabilities. In compliance with Accessibility for Ontarians with Disabilities Act and Ontario Human Rights Code we will endeavour to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify the hiring manager upon scheduling the interview of your requirements.
Torstar Corporation is a media organization seeking journalists for their Radio Room internship. They are committed to diversity and creating an inclusive work environment. Interns in the Radio Room are responsible for monitoring breaking news and providing information to the newsroom. Candidates must have strong reporting and writing skills and the ability to work quickly and accurately. The position is paid and requires strong interpersonal skills. Applicants must submit a cover letter, resume, examples of reporting, and demonstrate a commitment to journalism. The position is represented by Unifor Local 87-M, and the salary is $19.86 per hour. Torstar is committed to providing accommodations for candidates with disabilities during the recruitment process.
Position: Office Assistant

Location: Vancouver, BC

Salary: $17 – $20 per hour

We are seeking a highly organized and detail-oriented Office Assistant to join our team in Vancouver. The ideal candidate will have excellent communication skills, be comfortable with multitasking, and possess a strong work ethic.

Responsibilities:
– Manage office supplies inventory and order replacements as needed
– Answer and direct phone calls in a professional manner
– Sort and distribute incoming mail and prepare outgoing mail
– Assist with conference room set-up for meetings and events
– Maintain a clean and organized office space
– Support office staff with administrative tasks as needed

Requirements:
– High school diploma or equivalent
– Proficient in Microsoft Office Suite (Word, Excel, Outlook)
– Excellent time management skills and ability to prioritize tasks
– Strong attention to detail and accuracy
– Previous office or administrative experience is a plus

If you are a team player with a positive attitude and a willingness to learn, we encourage you to apply for this Office Assistant position. Join us in a dynamic and fast-paced work environment where your contributions will make a meaningful impact.

Expected salary: $19.86 per hour

Job date: Thu, 11 Apr 2024 22:33:03 GMT

Digital Marketing ManagerTorstar3.7Toronto, ON Proven working experience in digital social and search media marketing. Knowledge of content marketing and industry best practices and new technologies… 25 days ago·More…View all Torstar jobs – Toronto jobsSalary Search: Digital Marketing Manager salaries in Toronto, ONSee popular questions & answers about Torstar

Company Description

Torstar Corporation is a broadly-based media company. Its businesses include the Toronto Star, Canada’s largest daily newspaper, six regional daily newspapers in Ontario including The Hamilton Spectator, and more than 70 weekly community newspapers in Ontario; flyer distribution services; and digital properties including thestar.com (with local editions in Toronto, Vancouver, Calgary, Edmonton, Winnipeg, Ottawa and Halifax), wheels.ca, toronto.com, save.ca, a number of regional online sites. Torstar also holds a majority interest in VerticalScope, a North American vertically-focused digital media company.

The Toronto Star is Canada’s largest daily newspaper and is read in print and across desktop, mobile and tablet platforms by more than 6 million readers every week. Online, thestar.com is one of the most-visited newspaper websites in Canada.


Diversity & Inclusion
Torstar is an equal opportunity employer committed to diversity and inclusion. Torstar is committed to ensuring employment opportunity to qualified applicants without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, marital status, family status or disability or any other factor protected by law.

Job Description

Responsible for the strategy and management of paid social and search media campaigns across our Torstar brands. You will use paid media to promote our brands, find new audiences, drive more traffic to our websites and ultimately to convert to paying subscribers.

  • Develop, execute and optimize leading-edge digital campaigns from conception to launch. This includes Social, Search, Retargeting, Content Promotion, Display, etc.
  • Develop and execute strategies to grow social fan groups
  • Work cross-departmentally to align campaign strategies and goals with teams responsible for earned and owned media
  • Manage agency partner – challenging performance and extracting actionable insights to drive continuous improvement from campaigns
  • Conduct in-depth keyword and website research, ad grouping and audience targeting
  • Use paid channels efficiently with upper funnel initiatives to increase brand visibility, drive more traffic to our websites and to reach new audiences online.
  • Use paid channels efficiently with lower funnel initiatives to drive conversions in mobile app downloads, paid subscriptions and newsletter sign up’s
  • Manage paid media budget driving for continuous improvements in cost per acquisition. Supports ways to automate account management for greater efficiency
  • Determine opportunities for program expansion including new features, platform policy changes, new tech, news audiences/targeting parameters, setting strategic tone and path forward

Qualifications

  • Proven working experience in digital social and search media marketing
  • Managing search and social ad buying agencies
  • Knowledge of content marketing and industry best practices and new technologies preferred

Additional Information


We are committed to providing an inclusive and barrier-free recruitment process to applicants with accessibility needs in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during this process, please inform us of your requirements.

Digital Marketing Manager


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