Meridian Credit Union – Operations Processing Representative – Full Time – 6 Month Contract – Saint Catharines, ON

Company: Meridian Credit Union

Location: Saint Catharines, ON

Expected salary:

Job date: Fri, 20 Dec 2024 01:25:39 GMT

Job description: Description :Why Meridian?At Meridian our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are.Factor us into your next career opportunity. We want you to grow with us and have an experience that’s different. This is a place where you can expect the unexpected.Find our story here:The Operations Representative is responsible for maintaining high standards of Member service, contributing to quality control and operational efficiency within Operations that contribute to a positive Member experience. The incumbent must be responsive to partner/member needs, have a collaborative attitude and have a proactive nature.Your role as an Operation Processing Representative you will:

  • Ability to work independently, take initiative, prioritize work and be flexible
  • Excellent organizational skills, problem solving & time management ability, and a commitment to a high degree of accuracy.
  • Strong ability to learn all aspects of Operations for example investments, loans, lines of credit, mortgages, electronic channels, and clearing.

How you will succeed:

  • Create a consistent and positive experience for our partners and ultimately our members through completion of work being sent from the Retail team for Investments, Lending and Mortgages Processing
  • Verify documentation for accuracy and completeness
  • Appropriately escalate issues, situations, or problems as they arise to the Operations Processing Assistant Managers
  • Work to continuously look for ways to do things better, as well as update internal procedures as processes change and/or improve

Join us! Our team works in a (hybrid, in office) environment at 75 Corporate Park Drive. St Catharines, ON L2S 3W3.Meridian has a remote work policy that allows flexibility for employees to work remotely but also requires regular time in the office for purposeful meetings to collaborate, innovate and form purposeful connections with your team, your colleagues and your leader which is very important to us.What’s in it for you?

  • We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success.
  • We provide you with the tools and technology needed to delight your candidates and clients.
  • You’ll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world
  • Hybrid work arrangements with in-person office time to collaborate, innovate and form relationships with your colleagues
  • This isn’t your typical “corporate” job. We work hard and we have fun.

Our story:Meridian is Ontario’s largest credit union, and second largest in Canada, helping to grow the lives of our more than 360,000 Members. Meridian has more than 75 years of banking history and is 100% owned by its members. With 89 retail branches and 15 Business Banking Centers across Ontario and $ 30B in assets under management, Meridian offers a full range of financial products and services to its retail, business banking and wealth members. With over 2000 employees and corporate offices located in Toronto and St. Catharine’s, Meridian has a track record of creating and delivering innovative new offerings and is committed to investing in the communities that we serve. Our plan is to build on our momentum as we deliver on our purpose – helping our members achieve their best life.Our Commitment to You:Meridian is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities and Members in which we live and serve.Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.Please note that due to the volume of applications, only those under consideration will be contacted for an interview.Thank you for your interest in Meridian Credit Union.Follow us on Twitter at

Meridian Credit Union – Senior Small Business Advisor – Aurora, ON

Company: Meridian Credit Union

Location: Aurora, ON

Expected salary:

Job date: Fri, 06 Dec 2024 23:41:51 GMT

Job description: Description :About this opportunityAt Meridian our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are.Our Business Banking Practice:At Meridian, our vision is to be recognized as the financial institution that has the most local impact, supported by a purpose-driven Value Proposition to our Members.We take the time to get to know our Members’ business, anticipate their needs and provide customized solutions. After all, our obligations are to our Members, not shareholders, and we take to heart the best interests of our Members and communities we serve! We’re passionate about what we can do for their business and we’re empowered to leverage our local autonomy to meet their unique needs.In addition to building customized solutions for business, we offer full service commercial banking solutions, including a wide selection of daily banking products, complementary lending services, cash management solutions, as well as insurance and investments.Is this role right for you? In this role, you will:

  • Manage a portfolio of Member accounts and provide Small Business owners with exceptional service and sound financial advice to meet their unique business and personal credit, deposit, cash management and payment processing needs.
  • Analyze the Member’s financial condition and within approval limits provide (may or may not have approval limits) or recommend financial solutions to best meet the Member’s business and personal needs.
  • Manage portfolio at an acceptable level of credit risk by completing credit reviews, authorizing, renewing or declining Member requests, preparing documentation and identifying any deteriorating and/or unsatisfactory trends.
  • Probe to identify member needs and opportunities to sell or refer to appropriate team members or delivery channels. Solicit products and services highlighting features and benefits in order to deepen member relationships.
  • A significant portion of time will be dedicated to new acquisition activities and the SBA will spend 30%-50% of their time outside the branch.
  • Proactive telephone solicitation to new potential Small Business Members.
  • Ensure profitability of all transactions by appropriate application of rates (discretionary pricing, risk based lending), service charges and collection of overdue interest.
  • Cross-sell Meridian’s products and services to solicit new members; foster business development through relationship and product knowledge.
  • Partner and work collaboratively with the Branch sales team and internal wealth and commercial partners to ensure Meridian provides the Member with the most appropriate solution to address their financial needs.
  • Responsible to manage each member transaction from interview through file completion inclusive of documentation and administration.
  • Maintain a thorough knowledge and understanding of all Meridians products and services and their related features and benefits.
  • Follow audit, compliance, risk management, fraud policies and procedures.
  • Adhere to limits in regards to transactions.
  • Promote Meridian Credit Union in your community by participating in and being involved in community activities or events while demonstrating the Company values.
  • Participate in Company sponsored events in support of your local community.

How you will succeed:

  • Post-Secondary education in a business or related field or relevant working experience.
  • 3-5 years of experience in a relevant financial services environment including credit training, financial analysis, personal banking services personal account management and in-depth knowledge of all investment and lending products.
  • Knowledge of the Small Business market, products and services, applicable risk management policies and legal and security documentation for small business products.
  • Entrepreneurial spirit and a passion for sales
  • Previous sales, lending and banking experience
  • Solid understanding of financial statements and business analysis
  • Comfortable working independently
  • Comfortable with networking and making new contacts
  • Strong relationship builder and communicator and are proficient at collaborating with others.
  • Organizational, influencing and presentation skills.
  • Advanced credit and interviewing techniques, credit investigation and underwriting skills.
  • Computer literate in a windows environment
  • Flexibility in scheduling with the ability to work evenings and weekends.

Join us! This role is hybrid. The office is located at 297 Wellington St E., Aurora (Greater Toronto area).Meridian has a remote work policy that allows flexibility for employees to work remotely but also requires regular time in the office for purposeful meetings to collaborate, innovate and build effective relationships with your team, your colleagues and your leader which is very important to us.What’s in it for you?

  • We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
  • We provide you with the tools and technology needed to delight your candidates and clients!
  • You’ll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world
  • Hybrid work arrangements with in-person office time to collaborate, innovate and build relationships with your colleagues
  • This isn’t your typical “corporate” job. We work hard and we have fun!

Who we are:Meridian is Ontario’s largest credit union, and second largest in Canada, helping to grow the lives of our more than 360,000 Members. Meridian has more than 75 years of banking history and is 100% owned by its members. With 89 retail branches and 15 Business Banking Centers across Ontario and $ 30B in assets under management, Meridian offers a full range of financial products and services to its retail, business banking and wealth members. With over 2000 employees and corporate offices located in Toronto and St. Catharines, Meridian has a track record of creating and delivering innovative new offerings and is committed to investing in the communities that we serve. Our plan is to build on our momentum as we deliver on our purpose – helping our members achieve their best life.Find our story here:Experience the Difference!Meridian is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities and Members in which we live and serve.Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.Please note that due to the volume of applications, only those under consideration will be contacted for an interview.Thank you for your interest in Meridian Credit Union.Follow us on Twitter at

Meridian Credit Union – Manager, Small Business – Etobicoke, ON

Company: Meridian Credit Union

Location: Etobicoke, ON

Expected salary:

Job date: Sat, 07 Dec 2024 02:56:46 GMT

Job description: Description :About this opportunityAt Meridian our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are.Our Business Banking Practice:At Meridian, our vision is to be recognized as the financial institution that has the most local impact, supported by a purpose-driven Value Proposition to our Members.We take the time to get to know our Members’ business, anticipate their needs and provide customized solutions. After all, our obligations are to our Members, not shareholders, and we take to heart the best interests of our Members and communities we serve! We’re passionate about what we can do for their business and we’re empowered to leverage our local autonomy to meet their unique needs.In addition to building customized solutions for business, we offer full service commercial banking solutions, including a wide selection of daily banking products, complementary lending services, cash management solutions, as well as insurance and investments.About this Role:The Manager, Small Business is primarily responsible for the overall management and growth of a Small Business portfolio by developing new relationships, while retaining and expanding existing MCU Member relationships within the assigned communities. The Manager will be required to network in order to establish quality COI’s with local business leaders that will refer them business.In addition, this role will have team management responsibilities in designated market areas including but not limited to:

  • The first point of contact for small business concerns and/or deal escalations
  • Sales coaching and mentoring to ensure portfolio growth and risk management of the assigned portfolio
  • Provide Performance feedback to Advisors in regular 1:1 meetings and check ins

Is this role right for you? In this role, you will:People Management

  • In conjunction with the Regional Vice President, help motivate and provide guidance to employees within your team to ensure high quality service is provided to members and partners.
  • Oversee the management of the teams lending and deposit activities including team sales planning and pipeline management.
  • In conjunction with the Regional Vice President, assist in the creation of performance plans (i.e. establishing goals and targets) with employees within your assigned team.
  • Implement effective sales approach to maximize business loan and deposit growth within the assigned team segments.
  • Monitors team progress and provides observational coaching and makes joint calls
  • Ensures employees receive regular coaching to review and follow-up on Member activity and information on a regular basis ensuring completion of activities e.g. financial targets, business development activities, expiries, VoM, evaluating credit.

Portfolio & Risk Management

  • Assist the Team as required to analyze the Member’s financial condition and recommend financial solutions to best meet the Member’s business needs.
  • Oversee that the team’s portfolio is at an acceptable level of credit risk by reviewing credit reviews, Member requests and help identifying any deteriorating and/or unsatisfactory trends.
  • Assist the business banking team in probing to identify member needs and opportunities to book or refer appropriate deals.
  • Ensure profitability of all transactions by approving appropriate application of rates (discretionary pricing).
  • Ensure audit, compliance, risk management, fraud policies and procedures are adhered

Business Development

  • Assist the team with developing and maintaining revenue-generating Member relationships by calling on existing and prospective Members, including: identification of prospects; suitable methods of contact; and determination of their needs and appropriate products and/or services.
  • Provides regular reports and updates on competitive market intelligence, market situations,
  • Partners with DVP, Regional Wealth Sales Manager, Business Banking Team Leads to share best practices. Makes referrals to other departments as appropriate.
  • Actively promotes the development of Centres of Influence (COI) as sources of referral business. Pursues and generates new business opportunities through contact with local businesses and active participation with local community organizations to maximize networking and relationship building opportunities.
  • Successfully implements a market plan in support of business development objectives and achieving business plan projections resulting in a balanced growth of the book of business.

We’d Love to Work with You If You Have the following skills and abilities:

  • Post-Secondary education in a business or related field or relevant working experience.
  • 3-5 years of experience in a relevant financial services environment including credit training, financial analysis, business banking services, account management and in-depth knowledge of all deposit and lending products.
  • Knowledge of the business market, products and services, applicable risk management policies and legal and security documentation for business products.
  • Entrepreneurial spirit, a passion for sales and comfortable working independently
  • Solid understanding of financial statements and business analysis
  • Enjoy networking and making new contacts
  • Strong relationship builder and communicator and are proficient at collaborating with others.
  • Organizational, influencing and presentation skills.
  • Advanced credit and interviewing techniques, credit investigation and underwriting skills.
  • Flexibility in scheduling with the ability to work evenings and weekends.

Office Location: 3280 Bloor Street West, Toronto. This is a hybrid work opportunity.Meridian has a remote work policy that allows flexibility for employees to work remotely but also requires regular time in the office for purposeful meetings to collaborate, innovate and build effective relationships with your team, your colleagues and your leader which is very important to us.What’s in it for you?

  • We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
  • We provide you with the tools and technology needed to delight your candidates and clients!
  • You’ll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world
  • Hybrid work arrangements with in-person office time to collaborate, innovate and build relationships with your colleagues
  • This isn’t your typical “corporate” job. We work hard and we have fun!

Who we are: Meridian is Ontario’s largest credit union, and second largest in Canada, helping to grow the lives of our more than 360,000 Members. Meridian has more than 75 years of banking history and is 100% owned by its members. With 89 retail branches and 15 Business Banking Centers across Ontario and $ 30B in assets under management, Meridian offers a full range of financial products and services to its retail, business banking and wealth members. With over 2000 employees and corporate offices located in Toronto and St. Catharines, Meridian has a track record of creating and delivering innovative new offerings and is committed to investing in the communities that we serve. Our plan is to build on our momentum as we deliver on our purpose – helping our members achieve their best life.Find our story here:Experience the Difference!Meridian committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to employing a workforce that reflects the diversity of our communities and Members in which we live and serve.Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.Please note that due to the volume of applications, only those under consideration will be contacted for an interview.Thank you for your interest in Meridian Credit Union.Follow us on Twitter at

Project Manager – FirstOntario Credit Union – Hamilton, ON

Company: FirstOntario Credit Union

Location: Hamilton, ON

Expected salary:

Job date: Mon, 09 Dec 2024 23:46:37 GMT

Job description: Job Overview The Project Manager is responsible for providing leadership and support to internal stakeholders… across the organization. Role Work closely with your manager, project sponsors, and delivery partners (internal and external…

Meridian Credit Union – Director, Data Governance and Culture – Etobicoke, ON

Company: Meridian Credit Union

Location: Etobicoke, ON

Expected salary:

Job date: Wed, 11 Dec 2024 03:07:21 GMT

Job description: Description :Why Meridian?At Meridian our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are.Factor us into your next career opportunity. We want you to grow with us and have an experience that’s different. This is a place where you can expect the unexpected.Find our story here:The role:We are looking for an experienced and visionary Director of Data Governance and Culture to lead our data governance initiatives and foster a culture of data-driven decision-making across the organization. This role will be pivotal in establishing a robust data governance framework, enhancing data literacy, and ensuring compliance with data policies and standards. The successful candidate will collaborate with cross-functional teams to promote a culture that values data as a strategic asset.Your role as a Director, Data Governance & Culture, you will:

  • Strategic Leadership: Develop and implement a comprehensive data governance program that aligns with the organization’s goals and objectives, ensuring data is managed as a strategic asset. Manage program components and ensure successful implementation through a well-developed and executed communication, training, and stakeholder engagement plan.
  • Framework Development: Establish and maintain a robust data governance framework, including policies, standards, and procedures that promote data quality, integrity, and security. Develop the data quality framework and establish the data quality dimensions for Meridian data assets.
  • Team Leadership: Lead and mentor the data governance team, fostering a collaborative environment that encourages innovation and continuous improvement in data practices.
  • Data Culture Promotion: Champion a culture of data literacy and data-driven decision-making throughout the organization, ensuring that all employees understand the importance of data governance.
  • Stakeholder Engagement: Collaborate with key stakeholders across the organization to understand their data needs, address challenges, and ensure alignment with data governance initiatives.
  • AI and analytics governance: Build and lead the Responsible AI program for Meridian and establish the Responsible AI Advisory Committee to ensure all stakeholders are at the table.
  • Change Management: Drive change management efforts to facilitate the adoption of data governance practices, including developing communication strategies and training programs.
  • Compliance Oversight: Research and understand the regulatory environment in Canada and globally, as it pertains to both data and analytics, including AI. Ensure compliance with relevant regulations and standards, monitoring adherence to data governance policies and practices.
  • Data culture: Help enhance the data literacy of the organization and foster a culture of insights-driven decisions and actions. Develop broad-scope as well as bespoke data and AI literacy programs and content. Act as a thought leader and advisor and work closely with HR and other partners across Meridian to influence and develop components of our training programs shaping our future workforce.
  • Performance Measurement: Establish metrics and KPIs to assess the effectiveness of data governance and data literacy initiatives and report on progress to senior leadership.
  • Continuous Improvement: Identify opportunities for enhancing data & analytics governance practices and recommend innovative solutions to improve data quality and accessibility.
  • Communications, operating and engagement models: Set the direction and guidelines for ED&A’s operating and engagement models, prioritization frameworks, and internal communications practices.
  • Collaboration with IT & ED&A leaders: Work closely with the other directors in ED&A, IT, and business and technical data stewards to ensure the integration of data governance practices into data architecture and technology solutions.

Knowledge, Skills, and Abilities

  • Leadership Skills: Strong leadership and team management skills, with the ability to inspire and motivate a diverse team.
  • Strategic Thinking: Excellent strategic thinking and problem-solving abilities, with a focus on aligning data governance initiatives with business objectives. Experience developing data or analytics strategies is a definite plus.
  • Communication Skills: Exceptional verbal and written communication skills, with the ability to engage and influence stakeholders at all levels.
  • Technical Proficiency: In-depth knowledge of data governance frameworks, data quality management, and data privacy regulations. Data and analytics technology knowledge is a plus.
  • Education: Bachelor’s degree in Information Management, Computer Science, Data Science, Business Administration, or a related field; Master’s degree preferred.
  • Experience: 5+ years of experience in data analytics, data governance, data management, compliance, risk, or a related field, with a proven track record of leading data governance initiatives in a large organization.

Join us! Our team works in a hybrid environment at 3330 Bloor Street West, Toronto OR 75 Corporate Park Drive, St. Catharines.Meridian has a remote work policy that allows flexibility for employees to work remotely but also requires regular time in the office for purposeful meetings to collaborate, innovate and build effective relationships with your team, your colleagues and your leader which is very important to us.What’s in it for you?

  • We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success.
  • We provide you with the tools and technology needed to delight your candidates and clients.
  • You’ll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world
  • Hybrid work arrangements with in-person office time to collaborate, innovate and form relationships with your colleagues
  • This isn’t your typical “corporate” job. We work hard and we have fun.

Our story:Meridian is Ontario’s largest credit union, and second largest in Canada, helping to grow the lives of our more than 360,000 Members. Meridian has more than 75 years of banking history and is 100% owned by its members. With 89 retail branches and 15 Business Banking Centers across Ontario and $ 30B in assets under management, Meridian offers a full range of financial products and services to its retail, business banking and wealth members. With over 2000 employees and corporate offices located in Toronto and St. Catharines, Meridian has a track record of creating and delivering innovative new offerings and is committed to investing in the communities that we serve. Our plan is to build on our momentum as we deliver on our purpose – helping our members achieve their best life.Our Commitment to You:Meridian is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities and Members in which we live and serve.Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.Please note that due to the volume of applications, only those under consideration will be contacted for an interview.Thank you for your interest in Meridian Credit Union.Follow us on Twitter at

Meridian Credit Union – Director, Data Science & Innovation – Etobicoke, ON

Company: Meridian Credit Union

Location: Etobicoke, ON

Expected salary:

Job date: Wed, 11 Dec 2024 02:04:05 GMT

Job description: Description :Why Meridian?At Meridian our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are.Factor us into your next career opportunity. We want you to grow with us and have an experience that’s different. This is a place where you can expect the unexpected.Find our story here:The role:We are seeking a dynamic and experienced Director, Data Science & Innovation, to join our Enterprise Data & Analytics team. This pivotal role will report directly to the Vice President and will focus on driving innovation in data analytics, automation, and artificial intelligence. The ideal candidate will spearhead projects that leverage advanced analytics & modeling, machine learning (ML), large language models (LLMs) and GenAI, and be able to leverage ML Ops, automation techniques, and emerging technologies to create AI-enabled products and services and to enhance our analytics capabilities and deliver cutting-edge solutions.Your role as a Director, Data Science & Innovation, you will:

  • Leadership: Lead and manage a team data scientists, AI experts, and software developers, building value-generating products and services, creating process and operational efficiencies through AI-enabled automation, and fostering a culture of innovation and excellence. Act as expert coach and technical mentor for the team and as trusted advisor in AI and Innovation for Meridian.
  • Strategy: Help the CDMO leadership and VP of ED&A develop our AI & innovation roadmap and implement our innovation strategies for the deployment of advanced analytics, AI/ML, GenAI and other LLM models, AI-enabled automation, and adoption of emerging tools, technologies, and methodologies.
  • Stakeholder management & collaboration: Collaborate with cross-functional teams to identify opportunities for AI-driven solutions and drive their successful implementation. Work closely with other directors in the team to ensure proper governance and compliance, alignment to client/partner needs and objectives, and integration of solutions into our data eco-system and platforms.
  • Thought leadership: Stay abreast of the latest trends and developments in AI and data science, ensuring the team remains at the forefront of technological advancements and Meridian is poised to leverage these technologies when and where it makes sense. Act as the main internal expert advisor on artificial intelligence methodologies and opportunities. Conduct AI research, collaborate with industry peers and academia to stay abreast of developments in this space.
  • Development: Design and develop engagements that leverage AI and other advanced technologies in data analytics and automation, to drive business value and gain efficiencies at Meridian. Leverage LLMs and NLP to develop innovative solutions that address complex business challenges. Oversee the development of AI models and algorithms built by the team members.
  • Risk & Supervision: Lead the work to conduct peer reviews and validation of predictive and AI models, as required, per guidelines from the Model Risk Framework.
  • Sustainable development: Ensure the scalability and sustainability of AI solutions through robust data pipelines, ML Ops, and proper product development practices.
  • Promote automation: Promote the adoption of automation technologies to streamline processes and enhance productivity. Develop self-serve analytics and user-driven decision support.
  • AI literacy: Work closely with Director of Data Governance & Culture, as well as HR partners to create AI literacy modules and content. Champion the adoption of AI across Meridian to drive efficiency, employee satisfaction, and to equip our team members with the skills of the future workforce.

Knowledge, Skills, and Abilities

  • Hands-on experience building ML models and GenAI solutions. Ability to dive in and develop and code alongside the team. Python is a must.
  • Experience in model risk management is a plus. As is experience in financial services.
  • Proven track record of managing and leading data, analytics, AI or data science teams.
  • Excellent problem-solving, communication, and leadership skills. Experience presenting complex concepts to business leaders and getting buy-in.
  • Experience in driving innovation within an organization and implementing advanced analytics solutions.
  • Extensive experience (7+ years) in advanced analytics, AI, ML, ML Ops, automation, LLMs, and NLP. Proven track record of developing analytics and AI-enabled solutions into production.

Join us! Our team works in a hybrid environment at 3330 Bloor Street West, Toronto OR 75 Corporate Park Drive, St. Catharines.Meridian has a remote work policy that allows flexibility for employees to work remotely but also requires regular time in the office for purposeful meetings to collaborate, innovate and build effective relationships with your team, your colleagues and your leader which is very important to us.What’s in it for you?

  • We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success.
  • We provide you with the tools and technology needed to delight your candidates and clients.
  • You’ll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world
  • Hybrid work arrangements with in-person office time to collaborate, innovate and form relationships with your colleagues
  • This isn’t your typical “corporate” job. We work hard and we have fun.

Our story:Meridian is Ontario’s largest credit union, and second largest in Canada, helping to grow the lives of our more than 360,000 Members. Meridian has more than 75 years of banking history and is 100% owned by its members. With 89 retail branches and 15 Business Banking Centers across Ontario and $ 30B in assets under management, Meridian offers a full range of financial products and services to its retail, business banking and wealth members. With over 2000 employees and corporate offices located in Toronto and St. Catharines, Meridian has a track record of creating and delivering innovative new offerings and is committed to investing in the communities that we serve. Our plan is to build on our momentum as we deliver on our purpose – helping our members achieve their best life.Our Commitment to You:Meridian is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities and Members in which we live and serve.Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.Please note that due to the volume of applications, only those under consideration will be contacted for an interview.Thank you for your interest in Meridian Credit Union.Follow us on Twitter at

Meridian Credit Union – Director, Data Analytics Solutions – Etobicoke, ON

Company: Meridian Credit Union

Location: Etobicoke, ON

Expected salary:

Job date: Wed, 11 Dec 2024 07:02:22 GMT

Job description: Description :Why Meridian?At Meridian our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are.Factor us into your next career opportunity. We want you to grow with us and have an experience that’s different. This is a place where you can expect the unexpected.Find our story here:The role:We are seeking an experienced and visionary Director of Data Analytics Solutions to lead and guide our team of data engineers, data modelers, and data analytics product developers. The ideal candidate will set the strategic direction for data solutions and services, act as technical coach and SME, manage and mentor the team, and represent the team at cross-functional committees and working groups. This role requires a blend of technical expertise, leadership acumen, and strategic thinking.Your role as a Director, Data Analytics Solutions, you will:

  • Leadership and Management: Guide and manage the data solutions team to achieve project goals and deliver high-quality results. Provide expert advice and thought leadership at the leadership table across ED&A and CDMO SLT groups.
  • Strategic Direction: Set the strategic vision for data solutions and services and ensure alignment with company objectives. Build the roadmap and future direction for data solutions across Meridian.
  • Team Development: Coach and mentor team members to foster professional growth and enhance skill sets.
  • Cross-Functional Collaboration: Represent the data solutions team in cross-functional committees and working groups to ensure seamless integration of data initiatives.
  • Technical Oversight: Provide technical guidance on the implementation and use of data technologies and platforms. Assess and propose where investments in data services and data management technologies need to be made in the future. Work closely with internal partners, external vendors, and industry peers to assess internal needs and the technologies and solutions that support them.
  • Enablement: design and help the team develop self-serve, resilient, and scalable data solutions and products, data quality tools, and data insights products.
  • Automation and product development: work closely with other analytics leaders from across the organization to help build automated and production-grade analytics solutions. This includes web applications, automated dashboards, as well as ML Ops and Data Ops processes.
  • Problem Solving: Utilize excellent problem-solving skills to address complex data challenges and drive innovative solutions.
  • Communication: Communicate effectively with stakeholders to report on project progress, challenges, and successes.

Knowledge, Skills, and Abilities

  • Experience and proven expertise in designing and building complex data models and architecture.
  • Expertise in developing AI-enabled products, self-serve data platforms and applications, and analytics automation.
  • Proven expertise developing machine learning models and ML Ops processes.
  • Good understanding of the data technologies landscape and emerging technologies.
  • Excellent problem-solving skills and the ability to think critically and strategically.
  • Strong communication and leadership skills, with the ability to influence and inspire others.
  • Proven track record of managing or coaching data engineering or data analytics teams. Technical expertise at a level to coach and mentor senior data engineers and data scientists.
  • Extensive (7+ years) experience with data modeling, data product development, cloud technologies, relational databases, and data management. Data analytics, modeling and AI skills are nice-to-have.
  • Advanced (Master’s) degree in engineering (software, electronic, …) or another STEM discipline. Ph.D. is preferred. Or comparable experience.
  • Strong Python and SQL programming skills. Azure, Azure Data Factory, and Databricks. Familiar with web app development.

Join us! Our team works in a hybrid environment at 3330 Bloor Street West, Toronto OR 75 Corporate Park Drive, St. Catharines.Meridian has a remote work policy that allows flexibility for employees to work remotely but also requires regular time in the office for purposeful meetings to collaborate, innovate and build effective relationships with your team, your colleagues and your leader which is very important to us.What’s in it for you?

  • We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success.
  • We provide you with the tools and technology needed to delight your candidates and clients.
  • You’ll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world
  • Hybrid work arrangements with in-person office time to collaborate, innovate and form relationships with your colleagues
  • This isn’t your typical “corporate” job. We work hard and we have fun.

Our story:Meridian is Ontario’s largest credit union, and second largest in Canada, helping to grow the lives of our more than 360,000 Members. Meridian has more than 75 years of banking history and is 100% owned by its members. With 89 retail branches and 15 Business Banking Centers across Ontario and $ 30B in assets under management, Meridian offers a full range of financial products and services to its retail, business banking and wealth members. With over 2000 employees and corporate offices located in Toronto and St. Catharines, Meridian has a track record of creating and delivering innovative new offerings and is committed to investing in the communities that we serve. Our plan is to build on our momentum as we deliver on our purpose – helping our members achieve their best life.Our Commitment to You:Meridian is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities and Members in which we live and serve.Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.Please note that due to the volume of applications, only those under consideration will be contacted for an interview.Thank you for your interest in Meridian Credit Union.Follow us on Twitter at

Meridian Credit Union – Information Security Specialist – Saint Catharines, ON

Company: Meridian Credit Union

Location: Saint Catharines, ON

Expected salary:

Job date: Tue, 10 Dec 2024 23:48:27 GMT

Job description: Description :Why Meridian?At Meridian our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are.Factor us into your next career opportunity. We want you to grow with us and have an experience that’s different. This is a place where you can expect the unexpected.Find our story here:The role:This role provides advanced information security subject matter expertise to the organization through both strategic and operational projects and initiatives. This role works with IT resources, senior management, Security Analysts, and business units from across the organization to advise on information security related architecture, systems, standards, and processes. The role works with business owners to understand business requirements and identify the appropriate controls that meet identified risk tolerances.The role takes a leadership position in the development of security strategy and annual planning. This role drives the maturity and execution of the organizations Vulnerability Management, Metrics, Risk Assessment, Incident Response and Security Awareness programs.Is this role right for you? In this role, you will:Vulnerability Management

  • Identify, evaluate, track and report on current threats to environment based on known vulnerabilities, exploits and the IT controls and technologies deployed in the organization.
  • Coordinate and perform vulnerability testing on a cross section of IT systems, networks and applications, to identify gaps in security and recommend courses of action to mitigate any apparent risks, strengthening operational security.
  • Review, analyze and document systems, network and application security vulnerabilities. Recommend remedial actions, and work with system owners, custodians and business partners to develop plans and timelines to address risks.
  • Implement and prioritize the scheduling of remediation items to resolve security exposures in the environment, performing follow up with appropriate parties to ensure completion and mitigation of risk.
  • Monitor vulnerability business metrics and produce regular security reporting.

Incident Response

  • Develop and maintain Meridian’s Information Security Computer Incident Response capability, procedures, and processes.
  • Monitor reported information security events, and Information Security Intelligence on a daily basis, and ensure critical events are immediately escalated and documented in order to quickly respond and protect against threats to the organization’s information assets
  • Conduct investigations into information security incidents, perform root cause analysis (where applicable), identifying threats and mal intent towards Meridian.
  • Assist in the development of Meridians Information Security Incident Response Systems and Systems Security Architecture, including Meridians enterprise intrusion detection, security event management, and Data Loss prevention systems.
  • Effectively liaise and communicate with key business stakeholders and management regarding information security incident events and trending.
  • Create threat intelligence reporting and awareness on incidents both internal and external to the organization written in business terms and outlines risks, impacts, and delivered in a timely manner.
  • Identify, establish and maintain key business metrics for Incident Response and produce regular security reporting.
  • Monitor third party security events and metrics and will work with vendor managers to remediate issues and mitigate risks identified

Application Security

  • Provide subject matter expertise to management on emerging threats and the external threat landscape relating to application security.
  • Contribute to the strategic direction for security related technologies to reduce the threat levels and improve Meridian’s cyber security posture.
  • Develop application security policies, standards, and processes to mature the security of organizational SDLC.
  • Plan and execute on initiatives that improve security by integrating security controls into the organization’s SDLC processes.
  • Drive security awareness activities for development teams across the organization.

Security Risk Assessments

  • Effectively work with Business owners and stakeholders to understand business requirements and identify security requirements for new and existing business processes, technologies, and initiatives.
  • Perform Information Security risk assessments across a wide range of strategic and operational business projects and initiatives, in consultation with all relevant business stakeholders.
  • Assist in the design of information security controls and development of standard security configurations, around new and existing information systems, and processes.
  • Identify, evaluate, and report on current threats to environment based on known vulnerabilities, exploits and the IT controls and technologies deployed in the organization.
  • Assist in the prioritization and scheduling of remediation items to resolve security exposures in the environment, performing follow up with appropriate parties to ensure completion and mitigation of risk.

Security Standards and Processes

  • Review Information Security related standards, procedures and documented controls, to identify gaps and recommend process improvements. Coordinate activities to mitigate and respond to any identified risks.
  • Ensure standards, procedures, checklists, guidelines and processes are developed and aligned to organizational security policy, industry best practices and are tailored to effectively meet the specific business requirements of the organization.
  • In partnership with internal business units and staff across the organization ensure that corporate information security policy; standards and practices are embedded in projects/initiatives, new implementations and operational tasks.
  • Define and document security configurations and operational security standards for systems and applications.
  • Provide leadership in the analysis and identification of operational risk in configurations and procedures for existing and newly introduced systems and processes.
  • Review, investigate and liaise with audit compliance team to report on the compliance with established policies and standards.
  • Lead the security exception and exemption process, ensuring controls comply to policy and standards and recommending appropriate courses of action where policy and standards cannot be met.

Knowledge, Skills, and Abilities

  • Understanding of common networking protocols and services and their relevant security issues.
  • Understanding of operations system and network security weaknesses, vulnerabilities and remediation.
  • Ability to research, analyze and resolve complex problems and escalate issues as appropriate.
  • Working knowledge of access control systems, cryptography, telecommunications, network and internet security, application security physical and operations security.
  • Strong analytical skills.
  • Effective problem solving skills are required to address issues and conflicts that arise between business processes and security requirements when integrating security standards into day to day business operations.
  • Strong communications skills are required in working with business partners and staff from all areas of the organization
  • 4-5 years of working experience working in an enterprise information security environment.
  • Bachelor’s or College Degree in Computer Science or Information Security Governance related field.
  • Certifications in CISSP, CCSP, OSCP, Ethical Hacking.

Office Location: hybrid in either Toronto OR St. Catharines Corporate OfficeMeridian has a remote work policy that allows flexibility for employees to work remotely but also requires regular time in the office for purposeful meetings to collaborate, innovate and build effective relationships with your team, your colleagues and your leader which is very important to us.What’s in it for you?

  • We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
  • We provide you with the tools and technology needed to delight your candidates and clients!
  • You’ll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world
  • Hybrid work arrangements with in-person office time to collaborate, innovate and build relationships with your colleagues
  • This isn’t your typical “corporate” job. We work hard and we have fun!

Who we are:Meridian is Ontario’s largest credit union, and second largest in Canada, helping to grow the lives of our more than 360,000 Members. Meridian has more than 75 years of banking history and is 100% owned by its members. With 89 retail branches and 15 Business Banking Centers across Ontario and $ 30B in assets under management, Meridian offers a full range of financial products and services to its retail, business banking and wealth members. With over 2000 employees and corporate offices located in Toronto and St. Catharines, Meridian has a track record of creating and delivering innovative new offerings and is committed to investing in the communities that we serve. Our plan is to build on our momentum as we deliver on our purpose – helping our members achieve their best life.Find our story here:Experience the Difference!Meridian committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to employing a workforce that reflects the diversity of our communities and Members in which we live and serve.Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.Please note that due to the volume of applications, only those under consideration will be contacted for an interview.Thank you for your interest in Meridian Credit Union.Follow us on Twitter at#LI-NM1#LI-HYBRIDSkills : Business Acumen: Required Advanced
Effective Communicator: Required Advanced
Information Technology: Required Advanced
Takes initiative: Required AdvancedBehaviors : Functional Expert: Considered a thought leader on a subject
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done wellMotivation : Growth Opportunities: Inspired to perform well by the chance to take on more responsibilityExperience : 0 years: Advanced training of techniques, technologies, and processes for securing large infrastructures, including firewalls, remote access and cloud technologies, authentication, encryption, Active Directory, certificate services, data leak prevention, protocol analysis, intrusion prevention, application security, and database security.
5 years: At least 5 years of working experience in an enterprise information security environment.

Meridian Credit Union – Member Experience Design Strategist – Etobicoke, ON

Company: Meridian Credit Union

Location: Etobicoke, ON

Expected salary:

Job date: Wed, 11 Dec 2024 01:43:03 GMT

Job description: Description :Why Meridian?At Meridian our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are.Factor us into your next career opportunity. We want you to grow with us and have an experience that’s different. This is a place where you can expect the unexpected.Find our story here:The role:The Member Experience Design Strategist will be responsible for leading cross-functional teams in journey mapping and optimization projects, ensuring that our experience strategies are aligned with business goals and Member needs. Reporting to the Director, Member Experience Design, on the Digital Transformation team, this role is central to Meridian’s commitment to digital innovation and Member-obsessed service. They leverage expertise in qualitative and quantitative research methods to drive insights and strategies that enhance the overall Member journey.As a Member Experience Design Strategist, you will:Journey Mapping Execution:

  • Engage in qualitative and quantitative research initiatives to uncover Member perspective
  • Use available insights and experience to identify key barriers and enablers along Member journeys
  • Synthesize insights, analytics, and business processes to provide a holistic view of the journey, including Member and Employee perspectives
  • Analyze and interpret research findings to provide actionable insights
  • Create and maintain Member journey maps that identify and serve as a repository for ongoing optimization
  • Work with cross-functional teams to develop journey optimization strategies, including pilot projects designed to evaluate impact
  • Understand and advise teams on best practices in pilot design and implementation

Collaboration & Communication

  • Work with cross-functional teams to prioritize tasks, balancing immediate and long-term needs with a focus on Member Experience.
  • Unite stakeholders around a common understanding of issues, setting clear goals for initiatives.
  • Collaborate across the organization to gain a better understanding of the needed capabilities, dependencies, and potential risks associated with optimization projects
  • Facilitate ideation and collaborative working sessions, both in person and virtual
  • Skilled at communicating with a range of internal audiences (e.g., front line, SLT/ELT etc), understand how to tailor content to match audience needs

Leadership

  • Facilitate ideation and collaborative working sessions, both in person and virtual
  • Act as internal champion for Member Experience perspective
  • Work closely with the Director, Member Experience Design to communicate recommendations and outcomes to key stakeholders and more broadly across the organization

Your Knowledge, Skills, and Abilities

  • Bachelor’s degree in business, economics, marketing, psychology, or related field with at least 5 years of working experience
  • Experienced in Human-Centered Design, Service Design, Applied Behavioural Science, User Experience Research or User Experience strategy
  • Experience with visual design tools is an asset; including ability to create design artifacts such as journey maps
  • Strong business sense along with strong analytical and problem-solving skills
  • Confident in leading cross-functional teams and managing complex projects
  • Proven track record of designing and delivering thoughtful solutions for Member pain points, and with imagining new experiences that benefit Members and business goals
  • Experience with qualitative and quantitative research methods
  • Ability to synthesize insights and analyses and preparing presentations for peers and leaders
  • Strong attention to detail and time management skills
  • Passionate about improving Member experience
  • Independent, self-motivated and enthusiastic
  • Experience in customer service management is an advantage.
  • Managing team delivery through Agile methods is a benefit.

Join us! Our team works in a hybrid environment at 3330 Bloor Street West, Toronto OR 75 Corporate Park Drive, St. Catharines.Meridian has a remote work policy that allows flexibility for employees to work remotely but also requires regular time in the office for purposeful meetings to collaborate, innovate and build effective relationships with your team, your colleagues and your leader which is very important to us.What’s in it for you?

  • We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success.
  • We provide you with the tools and technology needed to delight your candidates and clients.
  • You’ll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world
  • Hybrid work arrangements with in-person office time to collaborate, innovate and form relationships with your colleagues
  • This isn’t your typical “corporate” job. We work hard and we have fun.

Our story:Meridian is Ontario’s largest credit union, and second largest in Canada, helping to grow the lives of our more than 360,000 Members. Meridian has more than 75 years of banking history and is 100% owned by its members. With 89 retail branches and 15 Business Banking Centers across Ontario and $ 30B in assets under management, Meridian offers a full range of financial products and services to its retail, business banking and wealth members. With over 2000 employees and corporate offices located in Toronto and St. Catharines, Meridian has a track record of creating and delivering innovative new offerings and is committed to investing in the communities that we serve. Our plan is to build on our momentum as we deliver on our purpose – helping our members achieve their best life.Our Commitment to You:Meridian is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities and Members in which we live and serve.Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.Please note that due to the volume of applications, only those under consideration will be contacted for an interview.Thank you for your interest in Meridian Credit Union.Follow us on Twitter at#LI-NM1
#LI-HYBRIDSkills : Facilitation: Some Knowledge
Customer Focus: Intermediate
Collaboration: IntermediateBehaviors : Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Enthusiastic: Shows intense and eager enjoyment and interestExperience : 5 years: Experienced in Human-Centered Design, Service Design, Applied Behavioural Science, User Experience Research or Member-relations

SEO Content Specialist – Meridian Credit Union – Etobicoke, ON

Company: Meridian Credit Union

Location: Etobicoke, ON

Expected salary:

Job date: Thu, 21 Nov 2024 01:45:43 GMT

Job description: of SEO Knowledge, Skills, and Experience Minimum of 7 years of experience working with websites, digital marketing…. This is a place where you can expect the unexpected. Find our story here: The role: The Meridian Credit Union Marketing team…