WCG International Consultants Ltd. – Bilingual User Support Representative – Windsor, ON

Company: WCG International Consultants Ltd.

Location: Windsor, ON

Expected salary: $48142 per year

Job date: Thu, 22 May 2025 22:23:01 GMT

Job description: Company DescriptionWe believe in the power of work. Since 1994, we’ve been partnering with governments and local agencies across Canada to create sustainable employment opportunities for people, businesses and communities. We understand that work gives hope, strengthens relationships and drives economic growth.Job DescriptionAbout the roleLocation: Remote, Eastern Provinces (Quebec & Ontario)The User Support Representative will provide front line support for the RSVP program by responding to inquiries from users regarding appointment changes, claim related questions, and basic technical issues regarding the Participant Portal via telephone and Secure Message. The User Support Representative will diagnose problems through discussions with users and will resolve straightforward issues and create tickets in the ticketing system for more complex problems.What you’ll do

  • Respond to inquiries ranging from claims questions to first tier technical issues from users via phone and Secure Message
  • Liaise with claims team to resolve claims related issues
  • Engage in active listening with callers and confirm or clarify information
  • Document participant claims inquiries
  • Triage Secure Messages, create ticket for Claims Team and maintain tracking spreadsheet to ensure all messages are responded to and tickets resolved
  • Identify and troubleshoot technical difficulties
  • Password resets
  • Log issues in ticketing system

QualificationsWhat you bring

  • Bilingual – English & French
  • Flexibility in work hours Monday – Friday (operational across all time zones across Canada)
  • Experience in customer service, call center or help desk
  • Strong digital literacy skills and ability to navigate unfamiliar software
  • Quiet distraction free workspace
  • Excellent communication and active listening skills
  • Employment conditional on obtaining a criminal record check and federal Reliability Status Security Clearance

For complete job requirements, see the full Job Description .Additional InformationWhat we offer

  • Competitive salary of $48,142 per year
  • Comprehensive and flexible health and dental benefits
  • RRSP Matching program of 1.5% base earnings
  • Ongoing learning and development opportunities
  • Generous time-off policies that promote work/life balance
  • A diverse and inclusive workplace with a track record of high employee engagement and teamwork
  • The opportunity to do work that makes a difference!

ICWCGWORKBCKELWCG is strengthened by diversity. We are committed to achieving a workplace that is equitable and representative of Canada’s diverse population. We actively work to attract, develop, and retain employees from diverse and equity-deserving backgrounds who have exceptional ability and the desire to make a difference. We continuously strive to support individual needs and differences in a work environment that is built on inclusivity and respect for everyone.WCG is committed to providing an accessible, barrier free recruitment and selection process. If contacted for an employment opportunity, please advise us if you require accommodation in advance of any part of the recruitment and selection process.

WCG International Consultants Ltd. – Bilingual User Support Representative – Sudbury, ON

Company: WCG International Consultants Ltd.

Location: Sudbury, ON

Expected salary: $48142 per year

Job date: Thu, 22 May 2025 22:26:05 GMT

Job description: Company DescriptionWe believe in the power of work. Since 1994, we’ve been partnering with governments and local agencies across Canada to create sustainable employment opportunities for people, businesses and communities. We understand that work gives hope, strengthens relationships and drives economic growth.Job DescriptionAbout the roleLocation: Remote, Eastern Provinces (Quebec & Ontario)The User Support Representative will provide front line support for the RSVP program by responding to inquiries from users regarding appointment changes, claim related questions, and basic technical issues regarding the Participant Portal via telephone and Secure Message. The User Support Representative will diagnose problems through discussions with users and will resolve straightforward issues and create tickets in the ticketing system for more complex problems.What you’ll do

  • Respond to inquiries ranging from claims questions to first tier technical issues from users via phone and Secure Message
  • Liaise with claims team to resolve claims related issues
  • Engage in active listening with callers and confirm or clarify information
  • Document participant claims inquiries
  • Triage Secure Messages, create ticket for Claims Team and maintain tracking spreadsheet to ensure all messages are responded to and tickets resolved
  • Identify and troubleshoot technical difficulties
  • Password resets
  • Log issues in ticketing system

QualificationsWhat you bring

  • Bilingual – English & French
  • Flexibility in work hours Monday – Friday (operational across all time zones across Canada)
  • Experience in customer service, call center or help desk
  • Strong digital literacy skills and ability to navigate unfamiliar software
  • Quiet distraction free workspace
  • Excellent communication and active listening skills
  • Employment conditional on obtaining a criminal record check and federal Reliability Status Security Clearance

For complete job requirements, see the full Job Description .Additional InformationWhat we offer

  • Competitive salary of $48,142 per year
  • Comprehensive and flexible health and dental benefits
  • RRSP Matching program of 1.5% base earnings
  • Ongoing learning and development opportunities
  • Generous time-off policies that promote work/life balance
  • A diverse and inclusive workplace with a track record of high employee engagement and teamwork
  • The opportunity to do work that makes a difference!

ICWCGWORKBCKELWCG is strengthened by diversity. We are committed to achieving a workplace that is equitable and representative of Canada’s diverse population. We actively work to attract, develop, and retain employees from diverse and equity-deserving backgrounds who have exceptional ability and the desire to make a difference. We continuously strive to support individual needs and differences in a work environment that is built on inclusivity and respect for everyone.WCG is committed to providing an accessible, barrier free recruitment and selection process. If contacted for an employment opportunity, please advise us if you require accommodation in advance of any part of the recruitment and selection process.

WCG International Consultants Ltd. – Bilingual User Support Representative – Kingston, ON

Company: WCG International Consultants Ltd.

Location: Kingston, ON

Expected salary: $48142 per year

Job date: Thu, 22 May 2025 22:53:30 GMT

Job description: Company DescriptionWe believe in the power of work. Since 1994, we’ve been partnering with governments and local agencies across Canada to create sustainable employment opportunities for people, businesses and communities. We understand that work gives hope, strengthens relationships and drives economic growth.Job DescriptionAbout the roleLocation: Remote, Eastern Provinces (Quebec & Ontario)The User Support Representative will provide front line support for the RSVP program by responding to inquiries from users regarding appointment changes, claim related questions, and basic technical issues regarding the Participant Portal via telephone and Secure Message. The User Support Representative will diagnose problems through discussions with users and will resolve straightforward issues and create tickets in the ticketing system for more complex problems.What you’ll do

  • Respond to inquiries ranging from claims questions to first tier technical issues from users via phone and Secure Message
  • Liaise with claims team to resolve claims related issues
  • Engage in active listening with callers and confirm or clarify information
  • Document participant claims inquiries
  • Triage Secure Messages, create ticket for Claims Team and maintain tracking spreadsheet to ensure all messages are responded to and tickets resolved
  • Identify and troubleshoot technical difficulties
  • Password resets
  • Log issues in ticketing system

QualificationsWhat you bring

  • Bilingual – English & French
  • Flexibility in work hours Monday – Friday (operational across all time zones across Canada)
  • Experience in customer service, call center or help desk
  • Strong digital literacy skills and ability to navigate unfamiliar software
  • Quiet distraction free workspace
  • Excellent communication and active listening skills
  • Employment conditional on obtaining a criminal record check and federal Reliability Status Security Clearance

For complete job requirements, see the full Job Description .Additional InformationWhat we offer

  • Competitive salary of $48,142 per year
  • Comprehensive and flexible health and dental benefits
  • RRSP Matching program of 1.5% base earnings
  • Ongoing learning and development opportunities
  • Generous time-off policies that promote work/life balance
  • A diverse and inclusive workplace with a track record of high employee engagement and teamwork
  • The opportunity to do work that makes a difference!

ICWCGWORKBCKELWCG is strengthened by diversity. We are committed to achieving a workplace that is equitable and representative of Canada’s diverse population. We actively work to attract, develop, and retain employees from diverse and equity-deserving backgrounds who have exceptional ability and the desire to make a difference. We continuously strive to support individual needs and differences in a work environment that is built on inclusivity and respect for everyone.WCG is committed to providing an accessible, barrier free recruitment and selection process. If contacted for an employment opportunity, please advise us if you require accommodation in advance of any part of the recruitment and selection process.

WCG International Consultants Ltd. – Bilingual Administrative Assistant – Contract Management – Ottawa, ON

Company: WCG International Consultants Ltd.

Location: Ottawa, ON

Expected salary: $50000 – 55000 per year

Job date: Wed, 30 Apr 2025 22:50:25 GMT

Job description: Description de l’entrepriseWe believe in the power of work. Since 1994, we’ve been partnering with governments and local agencies across Canada to create sustainable employment opportunities for people, businesses and communities. We understand that work gives hope, strengthens relationships and drives economic growth.Description du posteAbout the roleLocation: Remote – OttawaTravel Expectations: Within Ottawa and surrounding region as requiredLike WCG, you believe in the power of work, As an Administrative Assistant on the Contract Management team, you’ll play an integral role in supporting the Contract Management team with a range of responsibilities including the coordination and administration of contractual requirements with Service Providers to ensure positive performance and compliance. You’ll bring exceptional technical skills, resourcefulness, business experience, and work independently and with the organizations internal and external stakeholders. You will also prepare and analyze reports, continually improve systems and processes to maximize program efficiency, effectiveness and productivity for enhanced client outcomes.What you’ll do

  • Perform administrative tasks and provide general support for the Contract Management team
  • Draft communications to external partners in both official languages
  • Coordinate logistics and provide administrative support for events (in-person and virtual)
  • Organize file management and improve efficiencies in document storage infrastructure
  • Prepare and analyze reports and share with the appropriate team members
  • Contribute to continuous improvement efforts by supporting and assisting the Contract Management team with efficiency and effectiveness initiatives
  • Work to continually improve organizational systems and process to maximize program efficiency, effectiveness, and productivity in support of enhanced client outcomes
  • Review reporting and monitor performance and contractual compliance
  • Act as the internal contact and maintain key partner contacts database and relationships
  • Liaise with key collaborators on behalf of the organization

QualificationsWhat you bring

  • Bilingual (English and French)
  • 3+ years’ experience in office management or administration
  • Previous experience in a service-related industry; experience in Employment Services an asset
  • Ability to manage multiple priorities and deadlines in a fast-paced environment
  • Excellent customer service, diplomacy, and interpersonal skills
  • Able to maintain composure during difficult and high-pressure situations
  • Must be able to work independently with minimal supervision
  • Excellent communication skills
  • Above average administrative and organizational skills
  • Solid problem solving, prioritizing, and multi-tasking skills
  • Strong digital literacy including social media and advanced Microsoft Office skills, with a focus on Excel
  • Solid understanding of confidentiality and other professional codes of conduct; must submit for a criminal
  • record check
  • Flexibility: able to work in different locations and travel across Ottawa and surrounding region

For complete job requirements, see the full Job DescriptionInformations supplémentairesWhat we offer

  • Competitive salary of $50,000 – $55,000 per year
  • Comprehensive and flexible health and dental benefits
  • Ongoing learning and development opportunities
  • Generous time off policy to encourage work/life balance
  • A diverse and inclusive workplace with a track record of high employee engagement and teamwork

IICWCGEOOTT#LI-HybridWCG is strengthened by diversity. We are committed to achieving a workplace that is equitable and representative of Canada’s diverse population. We actively work to attract, develop, and retain employees from diverse and equity-deserving backgrounds who have exceptional ability and the desire to make a difference. We continuously strive to support individual needs and differences in a work environment that is built on inclusivity and respect for everyone.WCG is committed to providing an accessible, barrier free recruitment and selection process. If contacted for an employment opportunity, please advise us if you require accommodation in advance of any part of the recruitment and selection process.

WCG International Consultants Ltd. – Employer Engagement Coordinator – York, ON

Company: WCG International Consultants Ltd.

Location: York, ON

Expected salary: $60000 – 70000 per year

Job date: Sat, 03 May 2025 22:22:43 GMT

Job description: Company DescriptionWe believe in the power of work. Since 1994, we’ve been partnering with governments and local agencies across Canada to create sustainable employment opportunities for people, businesses and communities. We understand that work gives hope, strengthens relationships and drives economic growth.Job DescriptionAbout the roleLocation: Remote with regional travel requirementsTravel Requirements: Minimum weekly visits and attendance expected at Service Provider sites, and community events in Peel and York RegionAs an Employer Engagement Coordinator (EEC) you will be responsible for developing, nurturing and maintaining an ecosystem of industry and employer partnerships and building long-term employment opportunities for jobseekers. You will effectively apply tactics to achieve outcomes for job seekers and employer partners by exhibiting and presenting to large audiences both virtually and in person at industry trades shows, chambers, boards, and community events, and represent WCG on various advisory and working groups, leading workforce initiatives alongside industry to develop innovative, effective, and coordinated recruitment campaigns.What you’ll do

  • Plan, promote and execute events that engage employers to support them in meeting their labor market needs, including job fairs, roundtable discussions, information sessions and seminars
  • Manage employer referrals, including conducting needs analysis to determine how we can best support their business
  • Manage end-to-end process for job vacancy sharing (posting, closing, follow-up, admin, reporting)
  • Develop strategic employer accounts to increase the supply of suitable employment opportunities for Employment Ontario Participants
  • Build sector capacity though the provision of training and coaching to Job Developers across the Ottawa Employment Ontario network
  • Achieve/exceed customer service standards, ensuring customer calls and emails are answered and assistance provided during the first call
  • Provide exceptional customer service and professionalism to our employer and community partners and referrals
  • Place a high priority on building a reputable employment program through positive interactions, commitment to best practices, upholding network values and delivery of quality services
  • Transition job vacancies to filled positions by managing regional job, sharing platform and follow-up
  • Develop a strong understanding of WCG’s contract, guidelines, policies, and process
  • Provide support to resolve client complaints, disputed referrals and any other areas related to client referrals
  • Effective use of WCG’s Case Management System and other systems and databases (I.e., SharePoint, etc.)

QualificationsWhat you bring

  • Working knowledge and experience in providing workforce development information to employers; assessing employer needs and recommending appropriate supports and local resources
  • Experience working in an outcomes / target-based environment
  • Strong customer service and relationship management skills with a proven sales aptitude
  • Strong digital literacy skills including Microsoft Office Suite, especially Excel and Word
  • Excellent administrative and organizational skills; ability to prioritize
  • Excellent interpersonal skills coupled with strong verbal communications skills, comfortable presenting information in group settings
  • Proven event management skills
  • Ability to work independently with limited supervision as well as work within a team
  • Knowledge of local labor market trends
  • Excellent group facilitation skills
  • Results driven with creative approach to idea generation and problem solving
  • Ability to working in fast paced environment with changing workloads
  • Employment conditional on criminal record check
  • Bilingual (English and French) preferred

For complete job requirements, see the full Job Description .Additional InformationWhat we offer

  • Competitive salary of $60,000 – $70,000 per year
  • Comprehensive and flexible health and dental benefits
  • Ongoing learning and development opportunities
  • Generous time off policy to encourage work/life balance
  • A diverse and inclusive workplace with a track record of high employee engagement and teamwork

ICWCGEOOTT#LI-HybridWCG is strengthened by diversity. We are committed to achieving a workplace that is equitable and representative of Canada’s diverse population. We actively work to attract, develop, and retain employees from diverse and equity-deserving backgrounds who have exceptional ability and the desire to make a difference. We continuously strive to support individual needs and differences in a work environment that is built on inclusivity and respect for everyone.WCG is committed to providing an accessible, barrier free recruitment and selection process. If contacted for an employment opportunity, please advise us if you require accommodation in advance of any part of the recruitment and selection process.

WCG International Consultants Ltd. – Employer Engagement Coordinator – Mississauga, ON

Company: WCG International Consultants Ltd.

Location: Mississauga, ON

Expected salary: $60000 – 70000 per year

Job date: Sat, 03 May 2025 22:10:54 GMT

Job description: Company DescriptionWe believe in the power of work. Since 1994, we’ve been partnering with governments and local agencies across Canada to create sustainable employment opportunities for people, businesses and communities. We understand that work gives hope, strengthens relationships and drives economic growth.Job DescriptionAbout the roleLocation: Remote with regional travel requirementsTravel Expectations: Minimum weekly visits and attendance expected at Service Provider sites, and community events in the Peel and York RegionAs an Employer Engagement Coordinator (EEC) you will be responsible for developing, nurturing and maintaining an ecosystem of industry and employer partnerships and building long-term employment opportunities for jobseekers. You will effectively apply tactics to achieve outcomes for job seekers and employer partners by exhibiting and presenting to large audiences both virtually and in person at industry trades shows, chambers, boards, and community events, and represent WCG on various advisory and working groups, leading workforce initiatives alongside industry to develop innovative, effective, and coordinated recruitment campaigns.What you’ll do

  • Plan, promote and execute events that engage employers to support them in meeting their labor market needs, including job fairs, roundtable discussions, information sessions and seminars
  • Manage employer referrals, including conducting needs analysis to determine how we can best support their business
  • Manage end-to-end process for job vacancy sharing (posting, closing, follow-up, admin, reporting)
  • Develop strategic employer accounts to increase the supply of suitable employment opportunities for Employment Ontario Participants
  • Build sector capacity though the provision of training and coaching to Job Developers across the Ottawa Employment Ontario network
  • Achieve/exceed customer service standards, ensuring customer calls and emails are answered and assistance provided during the first call
  • Provide exceptional customer service and professionalism to our employer and community partners and referrals
  • Place a high priority on building a reputable employment program through positive interactions, commitment to best practices, upholding network values and delivery of quality services
  • Transition job vacancies to filled positions by managing regional job, sharing platform and follow-up
  • Develop a strong understanding of WCG’s contract, guidelines, policies, and process
  • Provide support to resolve client complaints, disputed referrals and any other areas related to client referrals
  • Effective use of WCG’s Case Management System and other systems and databases (I.e., SharePoint, etc.)

QualificationsWhat you bring

  • Working knowledge and experience in providing workforce development information to employers; assessing employer needs and recommending appropriate supports and local resources
  • Experience working in an outcomes / target-based environment
  • Strong customer service and relationship management skills with a proven sales aptitude
  • Strong digital literacy skills including Microsoft Office Suite, especially Excel and Word
  • Excellent administrative and organizational skills; ability to prioritize
  • Excellent interpersonal skills coupled with strong verbal communications skills, comfortable presenting information in group settings
  • Proven event management skills
  • Ability to work independently with limited supervision as well as work within a team
  • Knowledge of local labor market trends
  • Excellent group facilitation skills
  • Results driven with creative approach to idea generation and problem solving
  • Ability to working in fast paced environment with changing workloads
  • Employment conditional on criminal record check
  • Bilingual (English and French) preferred

For complete job requirements, see the full Job Description .Additional InformationWhat we offer

  • Competitive salary of $60,000 – $70,000 per year
  • Comprehensive and flexible health and dental benefits
  • Ongoing learning and development opportunities
  • Generous time off policy to encourage work/life balance
  • A diverse and inclusive workplace with a track record of high employee engagement and teamwork

ICWCGEOOTT#LI-HybridWCG is strengthened by diversity. We are committed to achieving a workplace that is equitable and representative of Canada’s diverse population. We actively work to attract, develop, and retain employees from diverse and equity-deserving backgrounds who have exceptional ability and the desire to make a difference. We continuously strive to support individual needs and differences in a work environment that is built on inclusivity and respect for everyone.WCG is committed to providing an accessible, barrier free recruitment and selection process. If contacted for an employment opportunity, please advise us if you require accommodation in advance of any part of the recruitment and selection process.

WCG International Consultants Ltd. – Bilingual Employer Engagement Coordinator – Ottawa, ON

Company: WCG International Consultants Ltd.

Location: Ottawa, ON

Expected salary: $60000 – 70000 per year

Job date: Fri, 11 Apr 2025 22:22:00 GMT

Job description: Company DescriptionWe believe in the power of work. Since 1994, we’ve been partnering with governments and local agencies across Canada to create sustainable employment opportunities for people, businesses and communities. We understand that work gives hope, strengthens relationships and drives economic growth.As Service System Manager leading the Employment Ontario transformation in Peel, York, Ottawa and Toronto, the Employer Services strategy is focused on 4 key areas: promote Employment Ontario as a recruitment partner of choice, increase awareness of inclusive hiring practices and work with employers to recruit and retain through EO, partner with industry stakeholders to develop talent pipelines and sector pathways and support our network of service providers to effectively develop and deliver Employer Engagement strategies that are reflective of the Labour Market in each region and demographic need.Job DescriptionAbout the roleLocation: Remote with regional travel requirementsTravel Requirements: Minimum weekly visits and attendance expected at Service Provider sites, Employer sites and community events in Ottawa regionAs an Employer Engagement Coordinator (EEC) you will be responsible for developing, nurturing and maintaining an ecosystem of industry and employer partnerships and building long-term employment opportunities for jobseekers. You will effectively apply tactics to achieve outcomes for job seekers and employer partners by exhibiting and presenting to large audiences both virtually and in person at industry trades shows, chambers, boards, and community events, and represent WCG on various advisory and working groups, leading workforce initiatives alongside industry to develop innovative, effective, and coordinated recruitment campaigns.What you’ll do

  • Plan, promote and execute events that engage employers to support them in meeting their labor market needs, including job fairs, roundtable discussions, information sessions and seminars
  • Manage employer referrals, including conducting needs analysis to determine how we can best support their business
  • Manage end-to-end process for job vacancy sharing (posting, closing, follow-up, admin, reporting)
  • Develop strategic employer accounts to increase the supply of suitable employment opportunities for Employment Ontario Participants
  • Build sector capacity though the provision of training and coaching to Job Developers across the Ottawa Employment Ontario network
  • Achieve/exceed customer service standards, ensuring customer calls and emails are answered and assistance provided during the first call
  • Provide exceptional customer service and professionalism to our employer and community partners and referrals
  • Place a high priority on building a reputable employment program through positive interactions, commitment to best practices, upholding network values and delivery of quality services
  • Transition job vacancies to filled positions by managing regional job, sharing platform and follow-up
  • Develop a strong understanding of WCG’s contract, guidelines, policies, and process
  • Provide support to resolve client complaints, disputed referrals and any other areas related to client referrals
  • Effective use of WCG’s Case Management System and other systems and databases (I.e., SharePoint, etc.)

QualificationsWhat you bring

  • Bilingual (English and French)
  • Working knowledge and experience in providing workforce development information to employers; assessing employer needs and recommending appropriate supports and local resources
  • Experience working in an outcomes / target-based environment
  • Strong customer service and relationship management skills with a proven sales aptitude
  • Strong digital literacy skills including Microsoft Office Suite, especially Excel and Word
  • Excellent administrative and organizational skills; ability to prioritize
  • Excellent interpersonal skills coupled with strong verbal communications skills, comfortable presenting information in group settings
  • Proven event management skills
  • Ability to work independently with limited supervision as well as work within a team
  • Knowledge of local labor market trends
  • Excellent group facilitation skills
  • Results driven with creative approach to idea generation and problem solving
  • Ability to working in fast paced environment with changing workloads
  • Employment conditional on criminal record check

For complete job requirements, see the full Job Description .Additional InformationWhat we offer

  • Competitive salary of $60,000 – $70,000 per year
  • Comprehensive and flexible health and dental benefits
  • Ongoing learning and development opportunities
  • Generous time off policy to encourage work/life balance
  • A diverse and inclusive workplace with a track record of high employee engagement and teamwork

ICWCGEOOTT#LI-HybridWCG is strengthened by diversity. We are committed to achieving a workplace that is equitable and representative of Canada’s diverse population. We actively work to attract, develop, and retain employees from diverse and equity-deserving backgrounds who have exceptional ability and the desire to make a difference. We continuously strive to support individual needs and differences in a work environment that is built on inclusivity and respect for everyone.WCG is committed to providing an accessible, barrier free recruitment and selection process. If contacted for an employment opportunity, please advise us if you require accommodation in advance of any part of the recruitment and selection process.

WCG International Consultants Ltd. – Community Integration Specialist – Mississauga, ON

Company: WCG International Consultants Ltd.

Location: Mississauga, ON

Expected salary: $65000 – 70000 per year

Job date: Sat, 12 Apr 2025 22:02:23 GMT

Job description: Company DescriptionWe believe in the power of work. Since 1994, we’ve been partnering with governments and local agencies across Canada to create sustainable employment opportunities for people, businesses and communities. We understand that work gives hope, strengthens relationships and drives economic growth.Job DescriptionAbout the roleLocation: Remote Peel/York Region with regional travel required within York and Peel regionLike WCG, you believe in the power of work to transform lives. As a Community Integration Specialist, you’ll be responsible for building and nurturing relationships with key community organizations in their designated region. The Community Integration Specialist is responsible for engaging local services to support clients to address barriers to employment and identify appropriate routes towards employment. As the lead for integration in their region, the CIS will develop knowledge to be the expert on the range of services and support available in their location.What you’ll do

  • Collaborate with managers and local operational teams to assess client base’s needs and develop and implement a quarterly community outreach plan to support your regions
  • Identify opportunities for engagement with local tables, working groups and forums to promote the EO and WCG offer
  • Participate in and actively contributes to relevant forums, committees, and meetings, promoting transparency of our services and fostering a collaborative multi-agency support team approach to service integration
  • Foster a collaborative and inclusive team environment, promoting teamwork, accountability, and excellence in service delivery
  • Communicate regularly with collaborators and community partners to provide updates on project progress, successes, and challenges
  • Prepare and presents reports, summaries, and analyses to stakeholders and senior leadership, documenting project outcomes and impact
  • Act as the key contact for community providers, ensuring queries on referrals or on any aspect of partnership working are resolved within 48 hours (24 hours where possible)

QualificationsWhat you bring

  • Experience and knowledge of the landscape of local services that offer specialist support or those of different inclusion groups
  • Understanding of local public sector services and commissioned services
  • Experience working in an outcomes / target-based environment
  • Able to work autonomously and self-starter
  • Strong interpersonal skills; ability to build effective working relationships with internal and external partners
  • Ability to work with a wide variety of people (CEOs, senior managers, front line staff)
  • Ability to build strong partnerships and identify opportunities for collaboration
  • Ability to be flexible and adapt to working with organizations with different working cultures.
  • Resilient and persistent/ sales orientated with ability to pitch in a personable and engaging manner
  • High standard of advocacy, communication, presentational and interpersonal skills.
  • Exceptional written/verbal communication skills, ability to engage/influence diverse audiences
  • Proficient in data analysis/reporting with focus on measuring initiative effectiveness
  • Bilingual in English and French is an asset

For complete job requirements, see the full Job Description .Additional InformationWhat we offer

  • Work in hybrid environment and earn a competitive starting salary of $65,000 to $70,000 annually
  • Comprehensive and flexible health and dental benefits
  • RRSP Matching program of 1.5% base earnings
  • Ongoing learning and development opportunities
  • Flexible hours and part time opportunities
  • Generous time-off policies that promote work/life balance
  • Do work that makes a difference!

ICWCGEOTOWCG is strengthened by diversity. We are committed to achieving a workplace that is equitable and representative of Canada’s diverse population. We actively work to attract, develop, and retain employees from diverse and equity-deserving backgrounds who have exceptional ability and the desire to make a difference. We continuously strive to support individual needs and differences in a work environment that is built on inclusivity and respect for everyone.WCG is committed to providing an accessible, barrier free recruitment and selection process. If contacted for an employment opportunity, please advise us if you require accommodation in advance of any part of the recruitment and selection process.

WCG International Consultants Ltd. – Community Integration Specialist – Brampton, ON

Company: WCG International Consultants Ltd.

Location: Brampton, ON

Expected salary: $65000 – 70000 per year

Job date: Sat, 12 Apr 2025 22:13:07 GMT

Job description: Company DescriptionWe believe in the power of work. Since 1994, we’ve been partnering with governments and local agencies across Canada to create sustainable employment opportunities for people, businesses and communities. We understand that work gives hope, strengthens relationships and drives economic growth.Job DescriptionAbout the roleLocation: Remote Peel/York Region with regional travel required within York and Peel regionLike WCG, you believe in the power of work to transform lives. As a Community Integration Specialist, you’ll be responsible for building and nurturing relationships with key community organizations in their designated region. The Community Integration Specialist is responsible for engaging local services to support clients to address barriers to employment and identify appropriate routes towards employment. As the lead for integration in their region, the CIS will develop knowledge to be the expert on the range of services and support available in their location.What you’ll do

  • Collaborate with managers and local operational teams to assess client base’s needs and develop and implement a quarterly community outreach plan to support your regions
  • Identify opportunities for engagement with local tables, working groups and forums to promote the EO and WCG offer
  • Participate in and actively contributes to relevant forums, committees, and meetings, promoting transparency of our services and fostering a collaborative multi-agency support team approach to service integration
  • Foster a collaborative and inclusive team environment, promoting teamwork, accountability, and excellence in service delivery
  • Communicate regularly with collaborators and community partners to provide updates on project progress, successes, and challenges
  • Prepare and presents reports, summaries, and analyses to stakeholders and senior leadership, documenting project outcomes and impact
  • Act as the key contact for community providers, ensuring queries on referrals or on any aspect of partnership working are resolved within 48 hours (24 hours where possible)

QualificationsWhat you bring

  • Experience and knowledge of the landscape of local services that offer specialist support or those of different inclusion groups
  • Understanding of local public sector services and commissioned services
  • Experience working in an outcomes / target-based environment
  • Able to work autonomously and self-starter
  • Strong interpersonal skills; ability to build effective working relationships with internal and external partners
  • Ability to work with a wide variety of people (CEOs, senior managers, front line staff)
  • Ability to build strong partnerships and identify opportunities for collaboration
  • Ability to be flexible and adapt to working with organizations with different working cultures.
  • Resilient and persistent/ sales orientated with ability to pitch in a personable and engaging manner
  • High standard of advocacy, communication, presentational and interpersonal skills.
  • Exceptional written/verbal communication skills, ability to engage/influence diverse audiences
  • Proficient in data analysis/reporting with focus on measuring initiative effectiveness
  • Bilingual in English and French is an asset

For complete job requirements, see the full Job Description .Additional InformationWhat we offer

  • Work in hybrid environment and earn a competitive starting salary of $65,000 to $70,000 annually
  • Comprehensive and flexible health and dental benefits
  • RRSP Matching program of 1.5% base earnings
  • Ongoing learning and development opportunities
  • Flexible hours and part time opportunities
  • Generous time-off policies that promote work/life balance
  • Do work that makes a difference!

ICWCGEOTOWCG is strengthened by diversity. We are committed to achieving a workplace that is equitable and representative of Canada’s diverse population. We actively work to attract, develop, and retain employees from diverse and equity-deserving backgrounds who have exceptional ability and the desire to make a difference. We continuously strive to support individual needs and differences in a work environment that is built on inclusivity and respect for everyone.WCG is committed to providing an accessible, barrier free recruitment and selection process. If contacted for an employment opportunity, please advise us if you require accommodation in advance of any part of the recruitment and selection process.

WCG International Consultants Ltd. – Community Integration Specialist – Markham, ON

Company: WCG International Consultants Ltd.

Location: Markham, ON

Expected salary: $65000 – 70000 per year

Job date: Sat, 12 Apr 2025 22:13:23 GMT

Job description: Company DescriptionWe believe in the power of work. Since 1994, we’ve been partnering with governments and local agencies across Canada to create sustainable employment opportunities for people, businesses and communities. We understand that work gives hope, strengthens relationships and drives economic growth.Job DescriptionAbout the roleLocation: Remote Peel/York Region with regional travel required within York and Peel regionLike WCG, you believe in the power of work to transform lives. As a Community Integration Specialist, you’ll be responsible for building and nurturing relationships with key community organizations in their designated region. The Community Integration Specialist is responsible for engaging local services to support clients to address barriers to employment and identify appropriate routes towards employment. As the lead for integration in their region, the CIS will develop knowledge to be the expert on the range of services and support available in their location.What you’ll do

  • Collaborate with managers and local operational teams to assess client base’s needs and develop and implement a quarterly community outreach plan to support your regions
  • Identify opportunities for engagement with local tables, working groups and forums to promote the EO and WCG offer
  • Participate in and actively contributes to relevant forums, committees, and meetings, promoting transparency of our services and fostering a collaborative multi-agency support team approach to service integration
  • Foster a collaborative and inclusive team environment, promoting teamwork, accountability, and excellence in service delivery
  • Communicate regularly with collaborators and community partners to provide updates on project progress, successes, and challenges
  • Prepare and presents reports, summaries, and analyses to stakeholders and senior leadership, documenting project outcomes and impact
  • Act as the key contact for community providers, ensuring queries on referrals or on any aspect of partnership working are resolved within 48 hours (24 hours where possible)

QualificationsWhat you bring

  • Experience and knowledge of the landscape of local services that offer specialist support or those of different inclusion groups
  • Understanding of local public sector services and commissioned services
  • Experience working in an outcomes / target-based environment
  • Able to work autonomously and self-starter
  • Strong interpersonal skills; ability to build effective working relationships with internal and external partners
  • Ability to work with a wide variety of people (CEOs, senior managers, front line staff)
  • Ability to build strong partnerships and identify opportunities for collaboration
  • Ability to be flexible and adapt to working with organizations with different working cultures.
  • Resilient and persistent/ sales orientated with ability to pitch in a personable and engaging manner
  • High standard of advocacy, communication, presentational and interpersonal skills.
  • Exceptional written/verbal communication skills, ability to engage/influence diverse audiences
  • Proficient in data analysis/reporting with focus on measuring initiative effectiveness
  • Bilingual in English and French is an asset

For complete job requirements, see the full Job Description .Additional InformationWhat we offer

  • Work in hybrid environment and earn a competitive starting salary of $65,000 to $70,000 annually
  • Comprehensive and flexible health and dental benefits
  • RRSP Matching program of 1.5% base earnings
  • Ongoing learning and development opportunities
  • Flexible hours and part time opportunities
  • Generous time-off policies that promote work/life balance
  • Do work that makes a difference!

ICWCGEOTOWCG is strengthened by diversity. We are committed to achieving a workplace that is equitable and representative of Canada’s diverse population. We actively work to attract, develop, and retain employees from diverse and equity-deserving backgrounds who have exceptional ability and the desire to make a difference. We continuously strive to support individual needs and differences in a work environment that is built on inclusivity and respect for everyone.WCG is committed to providing an accessible, barrier free recruitment and selection process. If contacted for an employment opportunity, please advise us if you require accommodation in advance of any part of the recruitment and selection process.