Software Quality Assurance Co-op (8 Months) – Rakuten Kobo – Toronto, ON



Company: Rakuten Kobo

Location: Toronto, ON

Job description: Job Description:Software Quality Assurance – Co-op – 8 MonthsRakuten KoboHere at Rakuten Kobo Inc., our mission is to make reading lives better. We stand for readers. We also stand for our employees – from interns and co-ops to permanent staff – and support their growth and development. Whether you are a student at the start of your career or a professional carving a different path, our early career opportunities are built with you in mind-with experiences tailored to your individual skills and interests.We offer a start-up environment, interesting and engaging work within the technology and publishing industries, and a group of friendly and talented individuals. Additionally, our employees rank us highly in terms of commitment to work-life balance and a company culture committed to caring for our employees.If you are looking for a company that inspires passion and personal and professional growth, come join Kobo and come help us make reading lives better.The Role:Rakuten Kobo Inc. is looking for Software Quality Assurance Co-op to join our Delivery team! The team is comprised of many highly talented enthusiastic individuals who ensure the services and offerings from Kobo are available to both internal and external customers.Reporting to the Team Lead, the Software Quality Assurance Co-op plays a vital role in delivering quality software. They will be responsible for: QA / Develop work inside the team.The Person:

  • A passion for Software Quality.
  • Ability to work effectively on a self-organizing team with minimal supervision.
  • Proactive and creative problem solver with the ability to multitask and manage tight deadlines.
  • Excellent oral and written communication skills.
  • Must be registered as a full-time student in a post-secondary institution program at an accredited Canadian post-secondary institution.

The Skillset:Required:

  • Ability to program in Kotlin/C#/JAVA or a comparable language.
  • Experience with C#.
  • Familiarity with relational databases and knowledge of SQL/NOSQL.
  • Knowledge of software development life cycle and project management processes.
  • Experience in Software Quality Assurance including white box and black box testing preferred.
  • Experience developing and executing test cases.

Nice to Haves:

  • Experience with Selenium/Cypress/Cucumber is an asset.
  • Experience with creating and presenting demos.
  • Good at programming is an asset.

The Perks:

  • Flexible working environment
  • Free Kobo device + free weekly e-book or audiobook
  • Weekly Kobo Tech University sessions
  • Employee Purchase Program & Corporate Partner Discounts

About Rakuten Kobo Inc.Owned by Tokyo-based Rakuten and headquartered in Toronto, Rakuten Kobo Inc. is one of the most advanced global ecommerce companies, with the world’s most innovative eReading services offering more than 6+ million eBooks and audiobooks to 30+ million customers in 190 countries. Kobo delivers the best digital reading experience through creative innovation, award-winning eReaders, and top-ranking mobile apps.Kobo is a part of the Rakuten group of companies.Accommodations and AccessibilityRakuten Kobo Inc. is an equal opportunity employer. Accessibility accommodations for candidates with disabilities participating in the selection process are available on request. Any information received related to accommodation needs of applicants will be addressed confidentially. Please reach out to our Employee Experience team via the email below if you require any accommodations.QuestionsIf you have any questions about this role or other opportunities, please reach out to Andrew McNabb, Early Careers Recruiter at .Next StepsIf you want to learn more about Rakuten Kobo, you can find additional information on our internship and co-op opportunities and learn what it is like working at Rakuten-Kobo . Please feel free to explore our and profiles as well to learn more about our organization.Rakuten Kobo would like to thank all applicants for their interest in this role. Please note however that only candidates who are shortlisted for an interview will be contacted. Please feel free to reach out if you wish for an update after applying.
Rakuten Kobo Inc. is seeking a Software Quality Assurance Co-op for an 8-month opportunity. The ideal candidate will have a passion for software quality, the ability to work in a self-organizing team, and excellent communication skills. Necessary skills include programming experience in Kotlin/C#/JAVA, familiarity with relational databases, and knowledge of software development life cycle. The company offers a flexible working environment, free Kobo device, weekly e-book or audiobook, and employee purchase program. Owned by Rakuten, Kobo delivers innovative eReading services to millions of customers worldwide. Accommodations for candidates with disabilities are available upon request. Interested candidates can reach out to the Early Careers Recruiter for more information.
Job Description

We are looking for a skilled Carpenter to join our team. The ideal candidate will have experience in residential and commercial construction, as well as in formwork and framing.

Responsibilities:
– Read and interpret blueprints, drawings, and specifications to determine the layout of carpentry projects
– Measure, cut, shape, assemble and join materials made of wood, wood substitutes, and other materials
– Build foundations, walls, floors, and roofs in residential and commercial buildings
– Install doors, windows, and hardware
– Maintain and repair existing wooden structures
– Follow safety procedures and regulations while maintaining a clean and organized work area

Requirements:
– Proven experience as a Carpenter
– Proficient with hand and power tools
– Knowledge of building codes, regulations, and safety standards
– Strong attention to detail and precision
– Excellent communication and teamwork skills

If you are a motivated Carpenter with a passion for quality craftsmanship, we would love to hear from you. Apply now to join our growing team.

Expected salary:

Job date: Thu, 16 May 2024 22:32:20 GMT

Quality Assurance Automation Engineer Co-op (12-Months) – Rakuten Kobo – Toronto, ON



Company: Rakuten Kobo

Location: Toronto, ON

Job description: Job Description:Rakuten KoboHere at Rakuten Kobo Inc., our mission is to make reading lives better. We stand for readers. We also stand for our employees – from interns and co-ops to permanent staff – and support their growth and development. Whether you are a student at the start of your career or a professional carving a different path, our early career opportunities are built with you in mind-with experiences tailored to your individual skills and interests.We offer a start-up environment, interesting and engaging work within the technology and publishing industries, and a group of friendly and talented individuals. Additionally, our employees rank us highly in terms of commitment to work-life balance and a company culture committed to caring for our employees.If you are looking for a company that inspires passion and personal and professional growth, come join Kobo and come help us make reading lives better.The RoleRakuten Kobo Inc. is looking for a QA Automation Co-op to join our Applications team! The team is comprised of many highly talented enthusiastic individuals who ensure the services and offerings from Kobo are available to both internal and external customers.Reporting to the QA Lead, the QA Automation Co-op will work on automating our iOS and Android applications. As a valued member of the team, you will have the opportunity to learn about the Agile delivery process and work with our Design and Product teams.The PersonPassionate about software quality.Able to work effectively as a member of a self-organizing team with minimal supervision.A proactive and creative problem solver who can multitask and manage tight deadlines.Has excellent oral and written communication skills.Responsibilities Include:Collaborating with engineering team to design and develop automation solutions.Help drive mobile application reliability through manual testing and increased automation coverage.Establish processes for maintaining automation suites, documentation, and reports.Communicate issues and technical concerns effectively.The Skillset:Required:Experience in JavaScript, or other Object-Oriented language.Experience in scripting languages.Has a fundamental understanding of how mobile apps are designed/architected.Experience developing and executing test cases.Experience in iOS and Android Applications testing.Ability to investigate the root cause of problems and report findings in a clear and concise manner.Nice to Haves:Experience in using automation tools:Testing frameworks & libraries (Jest, Mocha, Jasmine, webdriver).Automation tools (Detox, Appium, Selenium).Experience with XCode.Strong programming skills.The Perks:Flexible hours and remote working environmentMonthly commuting allowance for hybrid employeesDaily lunch credit when working in-officeDog-friendly office90 Day “Work from Anywhere” programFree Kobo device + free weekly e-book or audiobookWeekly Kobo Tech University sessionsMentorship programEmployee Purchase Program & Corporate Partner DiscountsFour extended long weekends in the summerAbout Rakuten Kobo Inc.Owned by Tokyo-based Rakuten and headquartered in Toronto, Rakuten Kobo Inc. is one of the most advanced global ecommerce companies, with the world’s most innovative eReading services offering more than 7+ million eBooks and audiobooks to 30+ million customers in 190 countries. Kobo delivers the best digital reading experience through creative innovation, award-winning eReaders, and top-ranking mobile apps.Kobo is a part of the Rakuten group of companies.Accommodations and AccessibilityRakuten Kobo Inc. is an equal opportunity employer. Accessibility accommodations for candidates with disabilities participating in the selection process are available on request. Any information received related to accommodation needs of applicants will be addressed confidentially. Please reach out to our Employee Experience team via the email below if you require any accommodations.QuestionsIf you have any questions about this role or other opportunities, please reach out to Andrew McNabb, Early Careers Recruiter at .Next StepsIf you want to learn more about Rakuten Kobo, you can find additional information on our internship and co-op opportunities and learn what it is like working at Rakuten-Kobo . Please feel free to explore our and profiles as well to learn more about our organization.Rakuten Kobo would like to thank all applicants for their interest in this role. Please note however that only candidates who are shortlisted for an interview will be contacted. Please feel free to reach out if you wish for an update after applying.
Rakuten Kobo is looking for a QA Automation Co-op to join their Applications team. The role involves automating iOS and Android applications, collaborating with the engineering team, and driving mobile application reliability through testing. The ideal candidate is passionate about software quality, able to work in a team, and has experience in JavaScript or other Object-Oriented languages. The company offers flexible hours, remote working, and other perks. Rakuten Kobo is an equal opportunity employer and accommodations are available for candidates with disabilities. Interested candidates can reach out to Andrew McNabb for more information.
Title: Administrative Assistant – Education

Company: Middlesex Community College

Location: London, Ontario, Canada

Job Type: Full-time, Permanent

Salary: $45,000 – $50,000 per year

Job Description:

Middlesex Community College is currently seeking a proactive and organized Administrative Assistant to support our Education department. The successful candidate will be responsible for providing administrative support to faculty and students, managing departmental budgets, organizing events, and maintaining department records.

Responsibilities:

– Serve as the primary point of contact for the Education department
– Answer phone calls, respond to emails, and greet visitors
– Coordinate and schedule meetings and events
– Prepare and distribute departmental correspondence and documents
– Assist with student inquiries and requests
– Maintain departmental records and files
– Process departmental invoices and expenses
– Provide administrative support to faculty and departmental staff
– Assist with special projects as needed

Qualifications:

– Diploma or degree in Business Administration or related field
– 2+ years of experience in an administrative support role
– Strong organizational and multitasking skills
– Excellent communication and interpersonal skills
– Proficient in Microsoft Office Suite
– Experience working in an educational setting is an asset

If you meet the qualifications and are interested in joining our team, please submit your resume and cover letter through our online application system. We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Middlesex Community College is an equal opportunity employer and encourages applications from individuals of all backgrounds.

Expected salary:

Job date: Sat, 11 May 2024 22:47:28 GMT

Customer Care Operations Specialist (1 year contract) – Rakuten Kobo – Toronto, ON



Company: Rakuten Kobo

Location: Toronto, ON

Job description: Job Description:Customer Care Operations Specialist – Contract – 12-MonthsRakuten KoboHere at Rakuten Kobo Inc., our mission is to make reading lives better. We stand for readers. We also stand for our employees – from interns and co-ops to permanent staff – and support their growth and development. Whether you are a student at the start of your career or a professional carving a different path, our early career opportunities are built with you in mind-with experiences tailored to your individual skills and interests.We offer a start-up environment, interesting and engaging work within the technology and publishing industries, and a group of friendly and talented individuals. Additionally, our employees rank us highly in terms of commitment to work-life balance and a company culture committed to caring for our employees.If you are looking for a company that inspires passion and personal and professional growth, come join Kobo and come help us make reading lives better.The Role:Rakuten Kobo Inc. is looking for Customer Care Operations Specialist to join our Customer Care Operations team for 12 months starting June 2024! The team is comprised of many highly talented enthusiastic individuals who ensure the services and offerings from Kobo are available to both internal and external customers.Reporting to the Senior Manager, Customer Care Operations, the Customer Care Operations Specialist will play a pivotal role in elevating the customer experience to new heights. In this position, you will collaborate closely with our call center and internal teams, to deliver exceptional support and driving continuous enhancements across our customer care operations.Responsibilities Include:

  • Efficiently handle escalations from both internal and external customers, ensuring timely and effective resolutions.
  • Quickly resolve identified issues, escalating more complex situations to the appropriate teams for swift action.
  • Monitor and report on crucial customer service metrics, spotting and acting on emerging trends.
  • Actively participate in team meetings, sharing insights on trends and working together to find innovative solutions.
  • Assess and refine processes to reduce redundancy, enhance efficiency, and fortify relationships.
  • Offer advice and recommendations to enhance overall customer satisfaction, carefully balancing company policies with customer benefits.

The Skillset:Required:

  • Exceptional problem-solving ability.
  • Strong verbal and written communication skills.
  • Excellent interpersonal skills, including the ability to interact and influence at all levels of the organization.
  • Ability to identify needs, prioritize, and deliver on requests with limited supervision in a fast-paced environment.
  • Prior experience in customer service, especially in eCommerce, is highly valued.
  • Familiarity with Microsoft Office is required and experience with customer service ticketing systems is preferred.
  • Ability to communicate in multiple languages would be an asset.

Nice to Haves:

  • The ability to speak a second language in addition to English; preferred languages include Dutch, French, Italian, Portuguese, and Turkish.

The Perks:

  • Hybrid working environment.
  • Daily lunch credit when working in-office.
  • Dog-friendly office.
  • Free Kobo device + free weekly e-book or audiobook.
  • Weekly Kobo Tech University sessions.
  • Learning opportunities, including job shadowing, courses, networking, etc.
  • Four extended long weekends in the summer

About Rakuten Kobo Inc.Owned by Tokyo-based Rakuten and headquartered in Toronto, Rakuten Kobo Inc. is one of the most advanced global ecommerce companies, with the world’s most innovative eReading services offering more than 7+ million eBooks and audiobooks to 30+ million customers in 190 countries. Kobo delivers the best digital reading experience through creative innovation, award-winning eReaders, and top-ranking mobile apps.Kobo is a part of the Rakuten group of companies. #RKINDAccommodations and AccessibilityRakuten Kobo Inc. is an equal opportunity employer. Accessibility accommodations for candidates with disabilities participating in the selection process are available on request. Any information received related to accommodation needs of applicants will be addressed confidentially. Please reach out to our Employee Experience team via the email below if you require any accommodations.QuestionsIf you have any questions about this role or other opportunities, please reach out to Andrew McNabb, Early Careers Recruiter at .Next StepsIf you want to learn more about Rakuten Kobo, you can find additional information on our internship and co-op opportunities and learn what it is like working at Rakuten Kobo . Please feel free to explore our and profiles as well to learn more about our organization.Rakuten Kobo would like to thank all applicants for their interest in this role. Please note however that only candidates who are shortlisted for an interview will be contacted. Please feel free to reach out if you wish for an update after applying.
Rakuten Kobo is seeking a Customer Care Operations Specialist for a 12-month contract position starting in June 2024. The role involves handling customer escalations, monitoring service metrics, and collaborating with internal teams to improve customer care operations. The ideal candidate should have problem-solving skills, communication abilities, and prior experience in customer service. Knowledge of multiple languages and familiarity with customer service ticketing systems are also beneficial. The company offers a hybrid work environment, learning opportunities, and other perks. Owned by Rakuten, Rakuten Kobo is a leading global e-commerce company offering innovative eReading services to millions of customers worldwide. Rakuten Kobo is committed to diversity and provides accommodations for candidates with disabilities. Interested applicants can contact the Early Careers Recruiter for more information.
Title: Senior Financial Analyst

Location: Des Moines, IA

Company: Insurance Company

Job Type: Full-time

Description:

Our client, a leading insurance company in Des Moines, IA, is seeking a Senior Financial Analyst to join their team. The Senior Financial Analyst will be responsible for providing financial analysis and support to assist management in making informed business decisions. Key responsibilities include analyzing financial data, preparing reports, and presenting findings to key stakeholders. The successful candidate will have strong analytical skills, attention to detail, and the ability to work effectively in a fast-paced environment.

Requirements:
– Bachelor’s degree in Finance, Accounting, or related field
– 5+ years of experience in financial analysis
– Strong analytical skills and attention to detail
– Advanced Excel skills
– Excellent communication and presentation skills
– CPA or CFA certification preferred

If you meet the qualifications and are looking for a challenging opportunity with a reputable company, please apply now!

Expected salary:

Job date: Sat, 11 May 2024 23:52:30 GMT

Rakuten Kobo – Campaign Specialist – Toronto, ON

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Company: Rakuten Kobo

Location: Toronto, ON

Job description: Job Description:Here at Rakuten Kobo Inc. we offer a casual working start-up environment and a group of friendly and talented individuals. Our employees rank us highly in terms of commitment to work/life balance. We realize that for our people to be innovative, creative and passionate they need to feel valued and supported. We believe in rewarding all our employees with competitive salaries, performance based annual bonuses, stock options and training opportunities.If you’re looking for a company that inspires passion, personal, and professional growth – join Kobo and come help us on our mission of making reading lives better.The Role:Rakuten Kobo Inc. is looking for a Campaign Specialist to join our Marketing Delivery team! The team supports the marketing organization by executing campaigns across multiple channels – currently email, push and kobo.com marketing areas. We create solutions to meet business requirements, write code, perform QA testing and deploy campaign elements to market.Reporting to the Manager, Campaign Services the Campaign Specialist plays a vital role in delivering nearly flawless data-driven, and promotional email and push marketing campaigns to market. They will be responsible for interpreting business requirements to design solutions, QA testing, segment creation, email deliverability reporting, investigating data feed failures, and launch/deploy working with multiple in-house clients, to deliver high-quality customer experiences on-time.The Person:

  • Values quality
  • Ensures browser/OS/ISP compatibility, usability, performance, and adherence to project specifications through QA testing and working closely with producers to resolve issues
  • Creates test scenarios, test data, and sets up campaigns including dynamic elements using rule-based logic to ensure all possible issues are identified
  • Creates target audience segmentation, ensuring we reach the right audience in alignment with marketing requirements
  • Demonstrates a diligent and methodical approach to all aspects of the role
  • Launches campaigns including, but not limited to email, website banners, landing pages, and push notifications, with incredible accuracy
  • Monitors and audits for campaign deliverability and data accuracy in live CRM messages
  • Quick to respond to live issues that may occur by assessing potential impact, creating an action plan, and communicating the issue to the appropriate stakeholders
  • Analyzes data and makes recommendations for maintaining and improving email deliverability performance
  • Demonstrates curiosity and a ‘seeking the truth’ mentality and approach to situations and projects
  • Takes initiative to dig in and solve any challenge presented
  • Can work both independently and collaboratively with cross-functional teams to troubleshoot code or data-related issues
  • Maintains an in-depth, up-to-date knowledge of all relevant emerging technologies, tools, and current web/email/mobile trends, bringing forward new ideas to up our game
  • Challenges the status quo, going above and beyond on assigned projects
  • Is focused on efficiency
  • Consistently identifies and recommends improvements in the production workflow
  • Identifies and suggests ways to improve data integrity, field management and automation within marketing platforms
  • Seeks out and applies new tools, programs, methodologies, and practices for the improvement of the email, push, and web production process
  • Stays abreast of latest developments in marketing automation technologies, including Oracle Responsys
  • Provides recommendations to optimize customer journeys
  • Excels in a fast-paced and collaborative working environment
  • Interacts with internal and external teams to ensure that all projects will display and function as expected
  • Works with project managers and stakeholders to understand campaign requirements, questioning if we are building the best customer experience possible, and up-to-date on project progress
  • Demonstrates excellent verbal and written communication skills
  • Learns quickly working independently with the ability to self-manage and multi-task on a day-to-day basis

The Skillset:

  • 1-2 years of experience working with marketing cloud platforms (ex: Responsys Interact, Salesforce Marketing Cloud, Adobe Marketing Cloud, Marketo, etc.) with a focus on marketing automation
  • Comfortable working with cloud-based tools for project collaboration (ex: Clickup, Asana, Figma, Box, Slack, etc.)
  • Aptitude for logic based statements/segmentation and multi-channel campaign coordination
  • Ability to work independently and successfully in a dynamic, fast-paced culture
  • Highly detail-oriented with strong project management and organizational skills – proven ability to own and execute several projects at once
  • Excellent verbal and written communication skills

Nice to Haves:

  • Understanding of SQL statement logic
  • Understanding of HTML/CSS/JavaScript coding languages
  • Familiarity with Oracle Responsys

The Perks:Flexible hours and hybrid remote working environmentSubsidized in-office lunchesFull benefits starting from your first dayPaid Volunteer days, unlimited sick days, and 3% RRSP matchingMonthly commuting & internet allowanceFlexible health spending accountTalent and development training budgetFree Kobo device + free weekly e-book or audiobookFrequent Lunch and Learns Author seriesWeekly Kobo Tech University sessionsWeekly trivia happy hours (Thirsty Thursday’s, as we like to call it)Maternity/paternity leave top upAbout Rakuten Kobo Inc.Owned by Tokyo-based Rakuten and headquartered in Toronto, Rakuten Kobo Inc. is one of the most advanced global ecommerce companies, with the world’s most innovative e-reading services offering more than 6 million eBooks and audiobooks to 30 million + customers in 190 countries. Kobo delivers the best digital reading experience through creative innovation, award-winning e-readers, and top-ranking mobile apps. Kobo is a part of the Rakuten group of companies.Rakuten Kobo Inc. is an equal opportunity employer. Accessibility accommodations for candidates with disabilities participating in the selection process are available on request. Any information received related to accommodation needs of applicants will be addressed confidentially.Rakuten Kobo would like to thank all applicants for their interest in this role however only qualified candidates will be shortlisted.#RKIND
Rakuten Kobo Inc. is looking for a Campaign Specialist to join their Marketing Delivery team. The role involves executing campaigns across multiple channels, interpreting business requirements, conducting QA testing, and deploying marketing elements. The ideal candidate values quality, is detail-oriented, and has experience working with marketing cloud platforms. The company offers a flexible working environment, benefits, training opportunities, and other perks. Rakuten Kobo Inc. is an equal opportunity employer and values accessibility accommodations for candidates with disabilities.
Job Description

Our company is looking for a motivated individual to join our team as a Marketing Coordinator. In this role, you will be responsible for assisting with the development and implementation of marketing strategies to promote our products and services. You will work closely with the marketing team to create engaging content, manage social media accounts, and analyze market trends.

The ideal candidate will have strong communication skills, be organized, and have a passion for marketing. Previous experience in a similar role is preferred but not required. This is a great opportunity for someone looking to start a career in marketing and grow with a dynamic company.

Key Responsibilities:
– Assist with the development and execution of marketing campaigns.
– Create engaging content for social media platforms and our website.
– Analyze market trends and provide insights to the marketing team.
– Assist with event planning and coordination.
– Collaborate with cross-functional teams to achieve marketing goals.

Qualifications:
– Bachelor’s degree in Marketing, Communications, or related field.
– Strong written and verbal communication skills.
– Proficiency in Microsoft Office and social media platforms.
– Ability to work independently and as part of a team.
– Detail-oriented with excellent organizational skills.

If you are a creative and motivated individual looking to kickstart your career in marketing, we would love to hear from you. Please apply with your resume and a cover letter outlining why you would be a great fit for this role.

Expected salary:

Job date: Fri, 10 May 2024 23:58:06 GMT

Rakuten Kobo – Creative Director (6 month contract) – Toronto, ON

Company: Rakuten Kobo

Location: Toronto, ON

Job description: , across all touchpoints, and all countries. This role will provide critical direction and support for all upcoming marketing and creative… strong people, persuasion and presentation skills. Solid expertise in retail, digital, social, email, print and creative development…
This role is responsible for providing direction and support for upcoming marketing and creative initiatives. The ideal candidate should possess strong people, persuasion, and presentation skills, as well as solid expertise in retail, digital, social, email, print, and creative development across all countries and touchpoints.
Title: Senior Business Analyst

Location: Toronto, ON

Company: Confidential

Salary: Competitive

We are seeking a talented Senior Business Analyst to join our team in Toronto, ON. The ideal candidate will have a proven track record of analyzing business processes and identifying opportunities for improvement. The Senior Business Analyst will be responsible for gathering and documenting requirements, working closely with stakeholders to develop solutions, and ensuring successful implementation of projects.

Key Responsibilities:
– Analyze business processes and identify areas for improvement
– Work closely with stakeholders to gather and document requirements
– Develop solutions to address business needs
– Collaborate with cross-functional teams to ensure successful implementation of projects
– Conduct user acceptance testing and provide training as needed
– Monitor project progress and communicate updates to stakeholders

Qualifications:
– Bachelor’s degree in Business Administration, Information Technology, or related field
– 5+ years of experience as a Business Analyst
– Strong analytical and problem-solving skills
– Excellent communication and interpersonal abilities
– Proven track record of successfully implementing projects on time and within budget
– Experience working with cross-functional teams

If you are a talented Senior Business Analyst with a passion for driving business success, we want to hear from you. Apply now to join our dynamic team in Toronto, ON.

Expected salary:

Job date: Wed, 01 May 2024 02:08:54 GMT

Recruitment Intern – Rakuten Kobo – Toronto, ON



Company: Rakuten Kobo

Location: Toronto, ON

Job description: Job Description:Here at Rakuten Kobo Inc. we offer a casual working start-up environment and a group of friendly and talented individuals. Our employees rank us highly in terms of commitment to work/life balance. We realize that for our people to be innovative, creative and passionate they need to feel valued and supported.If you’re looking for a company that inspires passion, personal, and professional growth – join Kobo and come help us make reading lives better.The Role:Rakuten Kobo Inc. is looking for a Recruitment Intern to join our Global Recruitment team! Reporting to the Manager, Global Recruitment, you’ll have the opportunity to contribute to a broad range of recruitment projects and initiatives, supporting business units across the globe.The Recruitment Intern will receive well-rounded exposure to numerous areas of recruiting, including process mapping, reporting, employer branding, and diversity & inclusion. Additionally, you will learn how Talent Acquisition supports the overall organization and gain insights into working in a Human Resources role in a fast paced, growing technology company.In order to be considered for this opportunity, you must be available to work full time for a period of one year.This opportunity is open to people who are early in their career or looking to make a career pivot. We welcome applications from recent graduates, career switchers, and bootcamp grads!What you’ll be doing:Recruitment CoordinationWork with our recruiters to schedule candidate interviews with hiring teamsTrack candidate feedback in WorkdayLiaise with recruitment affiliates to ensure postings are up to date on partner job boardsAdministrationDraft offer letters for full time and student hiresHelp facilitate employee and contractor onboardingReporting and tracking KPI’s for the recruitment teamAssist Early Careers Program Lead with funding applications to colleges and universitiesRecruitment OperationsMaintain job requisitions in Workday to ensure they are kept up to dateOwn the integration of new tools to help streamline hiring processCreate, maintain, and update recruitment process documentationThe Skillset:Required:Proficient with Microsoft Office Suite (Outlook, Excel, PowerPoint)High level of ethical integrity in relation to confidential informationComfortable communicating in a professional manner across all levels of the organizationHigh attention to detail and follow strict data integrity practicesAbility to be flexible and take on ad hoc responsibilitiesExcellent written and verbal communication skillsAbility to prioritize tasks and handle numerous assignments simultaneouslyTakes initiative, can work without supervision and begin tasks independentlyHighly organized and detail orientedNice to have:Familiarity of applicant tracking and CRM systems (e.g. Workday, Beamery)Knowledge of recruiting tools such as LinkedIn, Indeed, and GlassdoorRelevant prior internship experienceThe Perks:Flexible hours and remote working environmentDaily lunch credit when working in-officeDog-friendly office90 Day “Work from Anywhere” programFree Kobo device + free weekly e-book or audiobookWeekly Kobo Tech University sessionsLearning opportunities, including job shadowing, courses, networking, etc.Employee Purchase Program & Corporate Partner DiscountsFour extended long weekends in the summerAbout Rakuten Kobo Inc.Owned by Tokyo-based Rakuten and headquartered in Toronto, Rakuten Kobo Inc. is one of the most advanced global ecommerce companies, with the world’s most innovative eReading services offering more than 6 million eBooks and audiobooks to 30 million + customers in 190 countries. Kobo delivers the best digital reading experience through creative innovation, award-winning eReaders, and top-ranking mobile apps.Kkuten Kobo Inc. is an equal opportunity employer. Accessibility accommodations for candidates with disabilities participating in the selection process are available on request. Any information received related to accommodation needs of applicants will be addressed confidentially.Rakuten Kobo is a part of the Rakuten group of companies.Rakuten Kobo would like to thank all applicants for their interest in this role however only qualified candidates will be shortlisted.#RKIND
Rakuten Kobo Inc. is seeking a Recruitment Intern to join their Global Recruitment team. The intern will assist with recruitment coordination, administration, reporting, and operations. The ideal candidate will have proficiency in Microsoft Office Suite, excellent communication skills, and the ability to prioritize tasks. The company offers a flexible and remote working environment, as well as various perks and learning opportunities. Rakuten Kobo Inc. is committed to diversity and equal opportunity employment.
Job Description

Company: Club Demonstration Services
Position: Product Demonstrator
Location: Peterborough, ON

Job Summary

The Product Demonstrator is responsible for providing product demonstrations to promote sales and create a positive impact on consumer buying behavior. This individual will demonstrate high-quality products to consumers in a retail environment. The Product Demonstrator will be responsible for promoting and educating consumers on products through in-store demonstrations.

Key Responsibilities

– Set up and perform product demonstrations in a retail environment
– Engage with customers to promote and educate on products being demonstrated
– Ensure a clean and organized demonstration area
– Provide samples and encourage customer interaction with products
– Meet sales goals and targets set by the company
– Provide excellent customer service and promote a positive brand image
– Complete necessary paperwork and documentation related to demonstrations

Qualifications

– High school diploma or equivalent
– Previous experience in sales, customer service, or retail is preferred
– Strong communication and interpersonal skills
– Ability to engage with customers and promote products effectively
– Energetic and outgoing personality
– Ability to work independently and as part of a team
– Basic computer skills
– Must be able to stand for extended periods of time and lift up to 25 pounds

If you are passionate about sales, customer service, and product promotion, then we encourage you to apply for this exciting opportunity!

Expected salary:

Job date: Wed, 24 Apr 2024 23:48:58 GMT

Business Operations Intern, Content QA – Rakuten Kobo – Toronto, ON



Company: Rakuten Kobo

Location: Toronto, ON

Job description: Job Description:Rakuten KoboHere at Rakuten Kobo Inc., our mission is to make reading lives better. We stand for readers. We also stand for our employees – from interns and co-ops to permanent staff – and support their growth and development. Whether you are a student at the start of your career or a professional carving a different path, our early career opportunities are built with you in mind-with experiences tailored to your individual skills and interests.We offer a start-up environment, interesting and engaging work within the technology and publishing industries, and a group of friendly and talented individuals. Additionally, our employees rank us highly in terms of commitment to work-life balance and a company culture committed to caring for our employees.If you are looking for a company that inspires passion and personal and professional growth, come join Kobo and come help us make reading lives better.The Role:Rakuten Kobo Inc. is looking for a Business Operations Intern, Content QA to join our Business Operations team. The team is comprised of many highly talented enthusiastic individuals who ensure the services and offerings from Kobo are available to both internal and external customers.Reporting to the Junior Business Operations Analyst, the Business Operations Intern, Content QA position acts as the first level triage for most inbound ebook-related issues, including investigation of metadata and content processing failures, and incoming requests from customers and partners. This position is also responsible for supporting the creation and maintenance of relevant documents and help articles as related to their functional area. They may also assist in creating relevant publisher help centre content. This role is specifically responsible for providing support for epub files (identifying HTML, CSS, and other epub-specific issues) as well as monitoring and resolving inbound requests from internal teams, publishers, and customers.Responsibilities Include:Front-line support

  • Identify HTML and CSS issues in epub files.
  • Triage incoming tickets for eBooks and audiobooks area.
  • Investigate, troubleshoot, solve or escalate ebooks and audiobooks tickets as required, from functional area or as assigned/delegated.

Data Collection

  • Review and analyze recurring issues and communicate recommendations based on findings as directed by the Senior Business Analyst.
  • Share information as requested to client teams, development and delivery teams, content management, and external vendors on the investigation and resolution of bugs.

Documentation

  • Maintain ebook-related process documentation as requested by Senior Business Analyst.

Project Support

  • Support Senior Business Analyst and larger team with projects on an ad-hoc basis and as available/directed.
  • Assisting with research into digital publishing standards and topics.
  • At the discretion of opt-ing in – reviewing content for compliance with Kobo’s content policy.

The Skillset:Required:

  • Post-secondary education ideally with a focus on publishing or book selling programs or work and/or project experience in the realm of digital media/content, or other books related experience (experience working at a bookstore, running a book blog/Bookstagram/BookTube, etc.).
  • A strong interest in digital media, books, and technology – if it is your heart’s desire to be an editor, you are not going to have much fun. But if it is a potent mix of technology and books, you are in the right place.
  • General understanding of the book industry (ISBNs, ONIX files, .epub formats, etc.).
  • Solid hands-on experience with Microsoft Excel (ideally you can run a VLOOKUP, concatenate data and create a pivot table).
  • Detail and task-oriented, with strong research and organizational skills.
  • Flexibility and ability to juggle many projects and priorities simultaneously.
  • Strong communication skills: you have the ability to compose a professional email and handle ongoing communication with external parties regarding technical issues, you aren’t afraid to ask questions or follow up on action items or requests for information.
  • Experience with the Kobo ecosystem: you have read a book from Kobo, know how our apps and devices work, and are familiar with our reading experience.

Nice to Haves:

  • Specific knowledge of ebooks, audiobooks, and/or .epubs.
  • Experience working with HTML, CSS and JavaScript.
  • Experience working with XML languages.
  • Fluency in another language.

The Perks:

  • Flexible working environment (remote/hybrid/in-person).
  • Free Kobo device + free weekly e-book or audiobook.
  • Weekly Kobo Tech University sessions.
  • Mentorship program.
  • Employee Purchase Program & Corporate Partner Discounts.

About Rakuten Kobo Inc.Owned by Tokyo-based Rakuten and headquartered in Toronto, Rakuten Kobo Inc. is one of the most advanced global ecommerce companies, with the world’s most innovative eReading services offering more than 6+ million eBooks and audiobooks to 30+ million customers in 190 countries. Kobo delivers the best digital reading experience through creative innovation, award-winning eReaders, and top-ranking mobile apps.Kobo is a part of the Rakuten group of companies.Accommodations and AccessibilityRakuten Kobo Inc. is an equal opportunity employer. Accessibility accommodations for candidates with disabilities participating in the selection process are available on request. Any information received related to accommodation needs of applicants will be addressed confidentially. Please reach out to our Employee Experience team via the email below if you require any accommodations.QuestionsIf you have any questions about this role or other opportunities, please reach out to Andrew McNabb, Early Careers Recruiter at .Next StepsIf you want to learn more about Rakuten Kobo, you can find additional information on our internship and co-op opportunities and learn what it is like working at Rakuten-Kobo . Please feel free to explore our and profiles as well to learn more about our organization.Rakuten Kobo would like to thank all applicants for their interest in this role. Please note however that only candidates who are shortlisted for an interview will be contacted. Please feel free to reach out if you wish for an update after applying.
Rakuten Kobo Inc. is looking for a Business Operations Intern, Content QA to join their team. Responsibilities include front-line support, data collection, documentation, and project support. Required skills include post-secondary education, interest in digital media and technology, Excel proficiency, attention to detail, and strong communication skills. Nice to have skills include knowledge of ebooks, audiobooks, .epubs, HTML, CSS, and XML. The company offers a flexible working environment, free Kobo device, weekly e-books, mentorship program, and employee discounts. Rakuten Kobo Inc. is an equal opportunity employer and accommodations for candidates with disabilities are provided. Candidates shortlisted for an interview will be contacted.
Title: Senior Product Manager

Location: Toronto, ON

Company: Confidential

Position Summary:
We are seeking a highly motivated and experienced Senior Product Manager to join our team. The ideal candidate will be responsible for managing the entire product life cycle, from strategic planning to tactical activities. The Senior Product Manager will work closely with cross-functional teams to drive product development, define product roadmaps, and drive product releases.

Responsibilities:
– Lead the planning, development, and execution of product strategy
– Define product roadmaps and prioritize feature development
– Collaborate with cross-functional teams to drive product development
– Gather and analyze feedback from customers and stakeholders to inform product decisions
– Monitor market trends and competitive landscape to inform product positioning
– Work with engineering, design, and marketing teams to ensure successful product launches
– Lead product launches and collaborate with sales and marketing teams to drive product adoption
– Track and analyze product performance metrics to assess product success

Qualifications:
– Bachelor’s degree in Business, Marketing, Computer Science, or related field
– 5+ years of experience in product management
– Strong analytical and strategic thinking skills
– Excellent problem-solving and decision-making abilities
– Proven track record of successfully launching and managing products
– Ability to effectively communicate and collaborate with cross-functional teams
– Experience working in a fast-paced, dynamic environment
– Knowledge of Agile development practices is a plus

If you meet the qualifications and are passionate about driving product innovation, we encourage you to apply for this exciting Senior Product Manager position.

Expected salary:

Job date: Thu, 25 Apr 2024 07:54:49 GMT

Rakuten Kobo – Program Manager – Toronto, ON

Company: Rakuten Kobo

Location: Toronto, ON

Job description: , dedication and creativity that would be an asset to any team. The Project Management Office (PMO…) is looking to add an experienced and talented Program Manager to our fantastic team. This person will manage multiple concurrent tech projects…
The Project Management Office is seeking an experienced and talented Program Manager to join their team. The ideal candidate should demonstrate dedication and creativity, which are considered valuable assets. The Program Manager will be responsible for overseeing multiple concurrent tech projects within the organization.
Position: Marketing Coordinator

Location: Toronto, ON

Salary: $30.00 to $35.00 hourly

Job Type: Full-time, Permanent

Company Description: Our client is a leading global provider of innovative marketing solutions.

Key Responsibilities:
– Assist in the creation and implementation of marketing campaigns
– Coordinate marketing projects and initiatives
– Collaborate with internal teams to execute marketing strategies
– Manage social media platforms and create engaging content
– Track and analyze marketing performance metrics

Qualifications:
– Bachelor’s degree in Marketing or related field
– 2+ years of experience in marketing coordination
– Proficiency in Microsoft Office and marketing software
– Excellent communication and organizational skills
– Ability to work in a fast-paced environment

If you are a dynamic and creative individual with a passion for marketing, apply now to join our team!

Expected salary:

Job date: Sat, 20 Apr 2024 06:31:18 GMT

Rakuten Kobo – Program Manager, Hardware – Toronto, ON

Company: Rakuten Kobo

Location: Toronto, ON

Job description: closely with an agile cross-functional team of Hardware, Software, Product, Marketing, Supply Chain, etc. from initial concept… is an excellent tasks organizer working with hardware, software, product, marketing, supply chain etc. who can motivate the project…
An agile cross-functional team, consisting of members from various departments including Hardware, Software, Product, Marketing, and Supply Chain, work together closely from the initial concept stage to successfully organize tasks and drive project completion. The team is led by someone who can motivate and coordinate the diverse skill sets and knowledge of team members.
Marketing Coordinator Job Responsibilities:

– Coordinates marketing strategies and plans for various marketing initiatives
– Develops and implements marketing campaigns and promotional activities
– Collaborates with internal teams to create marketing materials and content
– Supports sales team with marketing collateral and tools
– Analyzes marketing data and trends to identify opportunities for growth
– Assists in managing social media channels and online marketing efforts
– Monitors and reports on marketing campaign performance
– Manages relationships with vendors, agencies, and other third-party partners
– Ensures brand consistency across all marketing channels
– Stays up-to-date on industry trends and best practices in marketing.

Requirements:
– Bachelor’s degree in marketing or related field
– 2+ years of experience in marketing
– Strong communication and interpersonal skills
– Ability to work in a fast-paced environment and manage multiple projects simultaneously
– Proficient in Microsoft Office and marketing software
– Knowledge of digital marketing tactics and strategies
– Detail-oriented with excellent analytical skills

Expected salary:

Job date: Thu, 07 Mar 2024 04:26:01 GMT

Rakuten Kobo – Team Lead, Campaign Services – Toronto, ON

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Company: Rakuten Kobo

Location: Toronto, ON

Job description: Job Description:

Here at Rakuten Kobo Inc. we offer a casual working start-up environment and a group of friendly and talented individuals. Our employees rank us highly in terms of commitment to work/life balance. We realize that for our people to be innovative, creative and passionate they need to feel valued and supported. We believe in rewarding all our employees with competitive salaries, performance based annual bonuses, stock options and training opportunities.

If you’re looking for a company that inspires passion, personal, and professional growth – join Kobo and come help us on our mission of making reading lives better.

The Role:

We support the marketing organization by executing digital campaigns across multiple channels. We create solutions to meet business requirements, write code, perform QA testing, and deploy email, push, and website banner campaign elements to market.

The ideal candidate has experience leading a team, delivering digital marketing projects and thrives in a fast-paced environment. You are diligent, exhibit exceptional attention to detail, and are a strong communicator.

Reporting to the Manager, the Campaign Services Team Lead plays a vital role in supporting business initiatives in two ways:

Managing the team, agency and processes that deliver (nearly) flawless templated, data-driven promotional campaigns to market and executing when the team needs support

Executing custom and complex data-driven email & push campaigns, custom landing pages, banners and marketing area updates on kobo.com

Process & Efficiency (5%)

Oversee team workflows, identifying improvements and changes and working cross-functionally to implement changes that improve quality, drive efficiency, and deliver on new business needs

Ensure requirements provided by stakeholders meet team needs to develop solutions and deliver

Set guidelines and create/manage training for campaign setup and QA process, for internal and external resources

Hold regular reviews of challenges faced by the team and work cross-functionally to implement improvements

Identify new processes and tools needed to support new products, markets, partners, and languages

Ensure documentation and training material are up to date and improved where needed

Champion automation and innovation within the team, identifying new opportunities and working cross-functionally to implement

Resource Management (20%)

Monitor workload and flag overallocation, work to prevent overtime

Coordinate estimates for overflow support with agency teams, ensure lights on minimum is in place and work assigned does not exceed maximum defined by agency

Reporting (5%)

KPI Monitoring and Reporting

Accuracy rate

QA defect rate

MarDel Delivery Satisfaction

Team Engagement Score

Live Issue Management

Manage investigation, resolutions and communication for issues originating with Production Coordinators and agency

Delivery Monitoring and Reporting

Oversee reporting and analysis of deliverability metrics for weekly promotional campaigns, to identify issues and impact as well as contributing training or process gaps

Report on and analyze mailable base data from marketing platform, to identify potential data issues and rectify

People (20%)

Provide guidance to team members in both hard and soft skill areas

Delegate projects as needed and ensure project timelines are met

Provide guidance, training and coaching for career development

Conduct yearly reviews for direct reports

Define job specs, interview, hire, onboard and train talent as needed

Projects & Subject Matter Expertise (50%)

Propose innovative solutions to ensure maximum scalability within platform and highest quality delivery on business requirements

QA of bespoke initiatives

Leverage checklists, test scenario templates, and develop new tools as necessary

Ensure browser/ISP/device compatibility, usability, rendering, and adherence to project specifications

Monitor sends at launch to quickly identify and rectify any issues that arise

Prepare launch planning for assigned projects

Complete launch prep, with a focus on identifying potential issues, order of operations between multiple teams

Collaborate with Big Data team to ensure data housed within Marketing Platform is accurate as compared to database of record

Act as subject matter expert in the capabilities of the marketing platform, evaluating new features to drive growth across all lines of business

Keep abreast of trends in MarTech space

The Person:

Values quality:

Cares about the end user experience (does the thing work and does it make sense?)

Can identify and assess deployment issues, solutions and preventative measures for future

Understands logic to deliver highly dynamic and personalized content elegantly

Is hyper-focused on get it done right while also getting it done quickly

Implements measures to minimize QA defects and customer facing issues

Is focused on efficiency and innovation:

Consistently identifies and recommends improvements in weekly campaign services workflow to make the process more efficient

Seeks out and applies new tools, programs, methodologies, and practices for the improvement of the intake and marketing project process

Focused, detail-oriented with strong analytical, problem-solving and organizational skills

Demonstrates initiative to research and find creative resolutions to any challenges

Maintains an in-depth, up-to-date knowledge of all relevant emerging technologies, tools, and current Web/Email/Mobile trends

Challenges the status quo

Has a collaborative approach to work:

Excels in a fast-paced & collaborative working environment

Is comfortable interacting with internal and external teams to ensure that teams are kept up to date and expectations are being met

Demonstrates excellent verbal and written communication skills

Thrives on team collaboration, working together on enhancements and improvements to toolsets to improve processes for CS

Takes accountability and is always prepared:

Learns quickly working independently with the ability to self-manage and multi-task successfully on a day-to-day basis, in a dynamic, fast-paced culture

Has a proactive and forward-looking approach

Exercises good judgement in consulting, informing and including leadership in appropriate discussions and decisions

The Skillset:

Required:

3+ years of hands-on QA experience, delivering high volume of projects following best practices for different marketing channels

Experience working with collaboration and work management tools (ex: Monday.com, Trello, ClickUp, Jira, Rally)

Experience working with marketing platforms such as Oracle Responsys, Salesforce or similar

Keen understanding of audience segmentation logic and CRM a strong asset

Desired:

Experience leading and motivating a team, including performance management and career development

Project Management experience could come in handy

Understanding of HTML, CSS, JavaScript (and JQuery) would be neat

Understanding of SQL query and/or MS Excel Functions would blow our minds

The Perks:

Flexible hours and remote working environment

4 extended summer long weekends

Full benefits starting from your first day

Paid Volunteer days, unlimited sick days, and 3% RRSP matching

Monthly commuting allowance for hybrid employees

Flexible health spending account

Training budget + Udemy account

Free Kobo device + free weekly e-book or audiobook

Weekly Kobo Tech University sessions

Maternity/paternity leave top up

90 Day Work from Anywhere program

Daily lunch credit when in-office and in-office snacks

Dog friendly office

About Rakuten Kobo Inc.

Owned by Tokyo-based Rakuten and headquartered in Toronto, Rakuten Kobo Inc. is one of the most advanced global ecommerce companies, with the world’s most innovative eReading services offering more than 6 million eBooks and audiobooks to 30 million + customers in 190 countries. Kobo delivers the best digital reading experience through creative innovation, award-winning eReaders, and top-ranking mobile apps. Kobo is a part of the Rakuten group of companies.

Rakuten Kobo Inc. is an equal opportunity employer. Accessibility accommodations for candidates with disabilities participating in the selection process are available on request. Any information received related to accommodation needs of applicants will be addressed confidentially.

Rakuten Kobo would like to thank all applicants for their interest in this role however only qualified candidates will be shortlisted.
Rakuten Kobo Inc. offers a casual working start-up environment and is looking for a Campaign Services Team Lead to support the marketing organization. The ideal candidate will have experience leading a team, delivering digital marketing projects, and excelling in a fast-paced environment. Key responsibilities include managing the team and processes, reporting, resource management, and providing guidance to team members. The person should value quality, be focused on efficiency and innovation, have a collaborative approach to work, take accountability, and be prepared. The required skillset includes hands-on QA experience, experience with collaboration and work management tools, and understanding of audience segmentation logic and CRM. The company offers flexible hours, remote working environment, full benefits, and various perks. Rakuten Kobo Inc. is an equal opportunity employer.
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Expected salary:

Job date: Thu, 22 Feb 2024 06:59:14 GMT