Job title: Senior Consultant, Digital Marketing Loyalty Customers
Company: Canadian Tire
Job description: We are seeking an experienced Associate Manager to join our team. The Associate Manager will play a critical role on the Loyalty Customer Personalization, reporting into the Manager, Digital Personalization and Analytics. Leveraging the latest ad tech strategies and working across several business lines, the Associate Manager will target CTC’s primary audiences across web, app, email, and social media channels to build awareness, grow loyalty and increase conversion.
The Digital Personalization and Analytics team is responsible for targeting CTC’s more than 11 million active loyalty customers with personalized experiments either on the website, app, Email or off-platform (Google, Facebook, etc) across Canadian Tire Retail, SportChek, Mark’s, Party City, L’Equipeur, Sports Experts, and Atmosphere.
What you’ll do
- Provide end-to-end support for the management and delivery of a robust digital marketing roadmap
- Plan and develop a backlog of data-driven activation (DDA) campaigns to increase customer loyalty, engagement and reduce churn.
- Work collaboratively with internal and external partners to plan, develop and execute campaign strategies across multiple channels with primary focus on email marketing. (e.g., email, social media, SEM, display, push notifications, website, etc.).
- Develop creative and copy briefs to bring campaign strategy to life through clear, engaging and on-brand customer content.
- Manage multiple campaigns on-the-go from beginning to end, ensuring key milestones and key stakeholder communication points are kept on track.
- Ideate and plan relevant campaigns & promotions with a focus on key dates, seasons, and product launches
- Regularly set KPIs, track performance, and lead analysis of findings. Share learnings across the team to inform future initiatives, optimize campaigns, and creative best practices.
What you bring
- B.A. in Marketing or equivalent work experience
- 2+ years of experience managing digital marketing efforts client-side or agency-side
- Strong interpersonal, organizational, and communication skills
- Strong budget management, project management, and organization skills
- Proven track record for running paid media campaigns (PPC, Facebook and Instagram Ads, YouTube Ads, etc.)
- Strong understanding of paid social media strategies and experience managing email marketing campaigns
- Results-driven, data-oriented, and analytical assessments & approach
- Experience with Google Analytics and Quantum Metrics and using this data to analyze customer progress through the marketing funnel
- Excellent project management, presentation, and communication skills
- Interest in self-improvement and staying up to date on the latest technologies
Bonus points if you have experience in:
- Foundation in SQL for complex data analysis
- Experience with data analytics platforms such as Google Cloud platform, Hadoop, and automation workflows such as KNIME.
About Canadian Tire Corporation
As one of the most trusted brands in Canada, our employees take pride in the work we do across the country. It’s more than the iconic triangle that keeps our employees around. From benefits and perks, to learning and development opportunities, to our commitment to Jumpstart – these are some of the many reasons why Canadian Tire Corporation is one of Canada’s Best Managed Companies. To learn more follow us on LinkedIn.
Help us boldly shape retail in Canada
Canadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies. With world-class Owned Brands and exciting market-leading merchandising strategies, we are continually innovating with purpose: to be there for Canadians from coast-to-coast. We are relentlessly focused on innovating at every level of our business, investing in new technologies and products, and doubling down on the best talent to drive the company forward. It is an especially exciting time to join Canadian Tire and its group of companies.
At Canadian Tire we work flexibility embracing ‘Hybrid’ whereby individuals utilize a combination of working at a CTC campus and or virtually in service of outcomes. Determined by managers, decisions around work location will be made based on business and team needs and grounded in a desire to support individual well-being and personal needs. Our goal is to empower teams and individuals to make the right decisions for them, and we expect that to look different for everyone. #LI-GM1
Canadian Tire is an equal opportunity employer. We are committed to a diverse and inclusive workplace for all. We recognize that our future success depends on the perspectives and contributions of all our employees — their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.
Expected salary:
Location: Toronto, ON
Job date: Wed, 29 Jun 2022 22:24:59 GMT
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