Senior Coordinator, Donor Relations – ecruit – Toronto, ON

Company: ecruit

Location: Toronto, ON

Expected salary: $59000 – 67000 per year

Job date: Tue, 05 Aug 2025 22:05:28 GMT

Job description: performance and identify trends through reporting Marketing & Communications Coordinate bilingual digital donor communications… and welcome campaigns Support the development of donor appeals and marketing content Liaise with vendors to ensure timelines and quality…

The content focuses on enhancing performance through reporting and identifying trends in Marketing & Communications. Key responsibilities include coordinating bilingual digital communications for donors, supporting donor appeal development, creating marketing content, and liaising with vendors to ensure adherence to timelines and quality standards.

Senior Coordinator, Donor Relations – ecruit – Toronto, ON

Company: ecruit

Location: Toronto, ON

Expected salary: $59000 – 67000 per year

Job date: Tue, 05 Aug 2025 22:46:51 GMT

Job description: Senior Coordinator, Donor Relations (Bilingual – English/French)
Toronto, ON | $59,000 to $67,000 | Hybrid Work EnvironmentThe RoleDo you thrive in relationship-focused roles where communication and organization are key?
Are you fluent in both English and French, with experience in donor relations or fundraising?We’re looking for a Senior Coordinator, Donor Relations (Bilingual) to join our national development team at Special Olympics Canada. In this rewarding role, you’ll provide exceptional, bilingual support to individual donors across the country, helping to ensure lasting relationships and continued engagement with our mission.Reporting to the Director, Individual and Community Giving, you will be the main point of contact for individual and community donors, working across various fundraising channels, supporting stewardship strategies, and enhancing donor satisfaction.If you’re ready to play a key role in supporting life-changing programs across Canada, we’d love to hear from you.Key Responsibilities:Donor Stewardship

  • Implement donor engagement strategies to support loyalty and retention
  • Manage ongoing stewardship for monthly donors, including KPI reporting
  • Work with third-party vendors to improve donor experience
  • Ensure all donations are promptly acknowledged
  • Organize donor appreciation initiatives

Donor Support & Data Management

  • Handle enquiries, feedback, and donation-related queries in both English and French
  • Process and manage monthly donations and tax receipts
  • Collaborate with internal teams to maintain clean and accurate donor data
  • Track donor performance and identify trends through reporting

Marketing & Communications

  • Coordinate bilingual digital donor communications and welcome campaigns
  • Support the development of donor appeals and marketing content
  • Liaise with vendors to ensure timelines and quality of communications are met

General Administration

  • Assist with donation processing and reporting
  • Support the fundraising team with additional administrative tasks as needed

Company:For more than 50 years, Special Olympics Canada (SOC), a program within the worldwide movement, has been dedicated to enriching the lives of Canadians with an intellectual disability through active participation in sport. SOC is a national, grassroots, charitable organization that provides best of class sport training, nutrition education, health screenings and competition opportunities for athletes of all ages and abilities.Benefits:

  • Hybrid work model – 2 days/week in-office (Toronto)
  • Generous annual leave and health benefits
  • Group pension plan with employer contributions

The Person

  • Fully bilingual (English/French) – written and spoken
  • Minimum 5 years’ experience in donor relations, fundraising or related field
  • Proficient with CRM systems and data management
  • Excellent interpersonal and written communication skills
  • Strong attention to detail and ability to manage multiple tasks
  • Motivated by meaningful work and building strong relationships
  • Knowledge of nonprofit fundraising trends is an asset

#ecruit

Position: Senior Coordinator, Donor Relations (Bilingual – English/French)
Location: Toronto, ON
Salary: $59,000 – $67,000
Work Environment: Hybrid

Overview:
Special Olympics Canada is seeking a Senior Coordinator for Donor Relations who is fluent in both English and French. This role is integral to their national development team, focusing on building and maintaining relationships with individual and community donors.

Key Responsibilities:

  1. Donor Stewardship:

    • Implement and manage donor engagement strategies.
    • Oversee stewardship for monthly donors and manage KPI reporting.
    • Organize donor appreciation initiatives.

  2. Donor Support & Data Management:

    • Address donor enquiries and feedback in both languages.
    • Manage monthly donations and maintain accurate donor data.
    • Analyze donor performance and trends.

  3. Marketing & Communications:

    • Coordinate bilingual communications and donor welcome campaigns.
    • Assist in developing marketing content and liaising with vendors.

  4. General Administration:

    • Support donation processing and assist the fundraising team with administrative tasks.

About the Company:
Special Olympics Canada enriches the lives of Canadians with intellectual disabilities through sports and related programs.

Benefits:

  • Hybrid work model (2 in-office days/week)
  • Generous leave and health benefits
  • Group pension plan with employer contributions

Qualifications:

  • Fully bilingual (English/French)
  • Minimum 5 years of experience in donor relations or fundraising
  • Proficiency in CRM systems
  • Strong communication and detail-oriented skills
  • Motivated by meaningful relationships and work in the nonprofit sector.

Interested candidates are encouraged to apply to support meaningful programs across Canada.

ecruit – Remote Travel Consultant – Ontario

Company: ecruit

Location: Ontario

Expected salary: $22 per hour

Job date: Fri, 01 Aug 2025 22:09:03 GMT

Job description: Position: Elite Travel Advisor
Start Date: August 18, 2025.
Location Requirement: MUST reside in Ontario, Canada / RemoteAbout the Role:
Aspire Lifestyles, a global leader in concierge services, is seeking experienced professionals from the travel, airline, or hospitality industries to join our team as Travel Advisors. In this role, you will deliver White Glove customer service to high-net-worth clients, handling travel arrangements and resolving issues with the highest level of professionalism and care.Key Responsibilities:

  • Provide exceptional service via phone and email for domestic and international travel bookings
  • Research and plan customized travel experiences, including flights, hotels, and car rentals
  • Assist clients in utilizing exclusive benefits and Membership Reward points
  • Troubleshoot travel disruptions and de-escalate client concerns
  • Guide clients through our travel platform and resolve technical issues

What We Offer:

  • Full-time, 8-hour shifts with a fixed schedule (up to 40 hours/week).
  • Competitive pay starting at $22.00/hour
  • Work from the comfort of your own home – this is a fully remote opportunity
  • Paid training and career advancement opportunities
  • Comprehensive benefits after 30 days of employment, including:
  • Dental, vision, and extended health care
  • Opportunity to participate in our RRSP program with company match after 1 year
  • Paid time off

Schedule Requirements:

  • Must be available for full-time work.
  • Afternoon, evening, and weekend availability required.

What You Bring to the Team:

  • A customer-first mindset with a professional and positive attitude, where you view performing well on servicing customers’ requests as a measure of success.
  • Excellent geographical and travel knowledge through professional or personal travel experience.
  • Extensive knowledge of the travel industry: including destinations, airlines, hotels, visa requirements, travel packages, and current trends.
  • High level of proficiency using travel booking systems, customer relationship management (CRM) software, and other relevant technology, including a willingness to learn new systems and adapt to technological advancements.
  • Experience in prioritizing tasks, meeting deadlines, and maintaining accuracy in a fast paced, structured call center environment servicing customers through inbound and outbound virtual channels (phone and email).
  • Understands the nature of travel-related inquiries and can handle frustrated or upset customers professionally, remaining calm and composed under pressure.
  • Strong multitasking and internet navigation skills.

Work-from-Home Requirements

  • Private, distraction-free home office with a lockable door.
  • MUST have a Smart Phone that can operate the most up to date operating system.
  • High-speed hard wired ethernet internet connection (minimum 25 Mbps download / 5 Mbps upload). Please note that you cannot use Wi-Fi or Wi-Fi Pods/extenders.
  • No satellite internet connections.

Qualifications

  • Travel and Tourism Diploma or equivalent work experience is required.
  • TICO certification or willi

ecruit – Full Stack Developer – Toronto, ON

Company: ecruit

Location: Toronto, ON

Expected salary:

Job date: Fri, 27 Jun 2025 22:00:59 GMT

Job description: Position: Full Stack Developer
Location: Remote (Canada)
Company: Vmo Solutions
Start Date: May or JuneAbout the Role: We are seeking a proactive, collaborative, and experienced Full Stack Developer to join our growing team. This role requires familiarity with MVC architecture, strong experience with MongoDB, Javascript proficiency, and familiarity with AWS serverless technologies. The ideal candidate is eager to learn, self-motivated, and able to contribute both independently and collaboratively within a supportive team environment.Responsibilities:

  • Design, develop, and maintain web applications utilizing Typescript
  • Work extensively with MongoDB to create efficient and scalable database solutions.
  • Collaborate in developing secure, robust, and maintainable front-end and back-end solutions using JavaScript frameworks.
  • Implement serverless solutions using AWS services (e.g., AWS Lambda, API Gateway, DynamoDB).
  • Contribute ideas and improvements to team processes and projects.
  • Actively participate in team discussions, code reviews, and collaboration with developers to deliver high-quality software solutions.
  • Independently identify opportunities for improvement in existing solutions and processes.

Qualifications:

  • 3+ years of proven experience as a Full Stack Developer.
  • Strong understanding of React and Typescript.
  • Expertise in MongoDB(or other NoSql databases), including schema design, indexing, and optimization.
  • Demonstrated experience with AWS serverless architecture and services.
  • Familiarity with front-end test-driven development (TDD).
  • Familiarity with DevOps practices.
  • Experience leading projects or mentoring team members.
  • Strong communication skills and willingness to learn.
  • Ability to take initiative and independently solve problems with guidance.

Preferred Qualifications:

  • AWS Certification (e.g., AWS Certified Developer, Solutions Architect).
  • Experience with continuous integration and deployment (CI/CD).
  • Familiarity with Agile methodologies.

Why Join Vmo Solutions?Real-World Impact: Your expertise will directly influence the evolution of our software, creating tangible value for our airline customers.Innovative Freedom: Experiment with new tools, technologies, and approaches in a supportive and agile environment.Ownership & Influence: Take charge of architectural decisions and product development direction in a meaningful way.Collaborative Team Culture: Work closely with a talented, driven team that values your input and fosters innovation.Continuous Learning: Engage with the latest cloud technologies and methodologies while honing your craft in a dynamic industry.If you’re an enthusiastic self-starter with a passion for building scalable and innovative solutions, we’d love to connect with you!#ecruit

ecruit – Travel Concierge – Toronto, ON

Company: ecruit

Location: Toronto, ON

Expected salary: $20 per hour

Job date: Fri, 27 Jun 2025 22:24:28 GMT

Job description: Position: Remote Travel Concierge
Start Date: July 21, 2025
Location Requirement: MUST be located in Ontario, CanadaAbout Us
Aspire Lifestyles Services Limited is a leader in premium customer service solutions. We specialize in delivering exceptional experiences to Ultra High Net Worth clients around the globe.Role Overview
As a Remote Travel Concierge, you will curate and manage luxury travel experiences, including booking flights, accommodations, tours, and transportation. You’ll provide white-glove service throughout the customer journey, ensuring seamless and memorable experiences.What We Offer

  • Full-time, 8-hour shifts with a fixed schedule (up to 40 hours/week).
  • Competitive pay: $20.00/hour + monthly performance bonuses.
  • Comprehensive benefits plan after only 30 days of employment including the opportunity to participate in our RRSP program with company match after 1 year.
  • Paid training and time off.
  • Career growth opportunities in a supportive, inclusive environment.
  • No sales required.

Schedule Requirements

  • Must be available for full-time work.
  • Afternoon, evening, and weekend availability required.

What You Bring

  • A customer-first mindset with a professional and positive attitude.
  • Strong multitasking and internet navigation skills.
  • Experience in a fast-paced call center environment (inbound/outbound via phone and email).
  • Ability to remain composed under pressure and handle escalated situations.
  • In-depth knowledge of the travel industry, including destinations, airlines, hotels, and visa requirements.
  • Previous experience in luxury, adventure, or family travel (personal or professional).

Work-from-Home Requirements

  • Private, distraction-free home office with a lockable door.
  • MUST have a Smart Phone that can operate the most up to date operating system.
  • High-speed hard wired ethernet internet connection (minimum 25 Mbps download / 5 Mbps upload). Please note that you cannot use Wi-Fi or Wi-Fi Pods/extenders.
  • No satellite internet connections.

Qualifications

  • High school diploma or equivalent (Travel & Tourism diploma preferred).
  • Minimum 2 years of customer service experience.
  • At least 1 year of call center experience.
  • Background check required.
  • Hospitality or travel industry experience is a plus.

Aspire Lifestyles is committed to ensuring accessibility for all persons with a disability and to providing excellence in serving all customers including people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.#ecruit

Senior Coordinator, Donor Relations – ecruit – Toronto, ON

Company: ecruit

Location: Toronto, ON

Expected salary: $59000 – 67000 per year

Job date: Fri, 27 Jun 2025 22:22:39 GMT

Job description: Senior Coordinator, Donor Relations (Bilingual – English/French)
Toronto, ON | $59,000 to $67,000 | Hybrid Work EnvironmentThe RoleDo you thrive in relationship-focused roles where communication and organization are key?
Are you fluent in both English and French, with experience in donor relations or fundraising?We’re looking for a Senior Coordinator, Donor Relations (Bilingual) to join our national development team at Special Olympics Canada. In this rewarding role, you’ll provide exceptional, bilingual support to individual donors across the country, helping to ensure lasting relationships and continued engagement with our mission.Reporting to the Director, Individual and Community Giving, you will be the main point of contact for individual and community donors, working across various fundraising channels, supporting stewardship strategies, and enhancing donor satisfaction.If you’re ready to play a key role in supporting life-changing programs across Canada, we’d love to hear from you.Key Responsibilities:Donor Stewardship

  • Implement donor engagement strategies to support loyalty and retention
  • Manage ongoing stewardship for monthly donors, including KPI reporting
  • Work with third-party vendors to improve donor experience
  • Ensure all donations are promptly acknowledged
  • Organize donor appreciation initiatives

Donor Support & Data Management

  • Handle enquiries, feedback, and donation-related queries in both English and French
  • Process and manage monthly donations and tax receipts
  • Collaborate with internal teams to maintain clean and accurate donor data
  • Track donor performance and identify trends through reporting

Marketing & Communications

  • Coordinate bilingual digital donor communications and welcome campaigns
  • Support the development of donor appeals and marketing content
  • Liaise with vendors to ensure timelines and quality of communications are met

General Administration

  • Assist with donation processing and reporting
  • Support the fundraising team with additional administrative tasks as needed

Company:For more than 50 years, Special Olympics Canada (SOC), a program within the worldwide movement, has been dedicated to enriching the lives of Canadians with an intellectual disability through active participation in sport. SOC is a national, grassroots, charitable organization that provides best of class sport training, nutrition education, health screenings and competition opportunities for athletes of all ages and abilities.Benefits:

  • Hybrid work model – 2 days/week in-office (Toronto)
  • Generous annual leave and health benefits
  • Group pension plan with employer contributions

The Person

  • Fully bilingual (English/French) – written and spoken
  • Minimum 5 years’ experience in donor relations, fundraising or related field
  • Proficient with CRM systems and data management
  • Excellent interpersonal and written communication skills
  • Strong attention to detail and ability to manage multiple tasks
  • Motivated by meaningful work and building strong relationships
  • Knowledge of nonprofit fundraising trends is an asset

#ecruit

Job Summary: Senior Coordinator, Donor Relations (Bilingual – English/French)

Location: Toronto, ON
Salary: $59,000 to $67,000
Work Environment: Hybrid

Role Overview:
Special Olympics Canada seeks a Senior Coordinator for Donor Relations who is fluent in English and French. The position involves managing relationships with individual and community donors, enhancing engagement with the organization’s mission.

Key Responsibilities:

  • Donor Stewardship: Implement strategies for donor engagement, manage monthly donor relations, ensure prompt acknowledgment of donations, and organize appreciation initiatives.
  • Donor Support & Data Management: Address inquiries in both languages, process donations, maintain clean donor data, and analyze donor trends.
  • Marketing & Communications: Coordinate bilingual digital communications, support donor appeals, and ensure vendor compliance.
  • General Administration: Assist with donation processing and provide administrative support to the fundraising team.

Company Background:
Special Olympics Canada has been supporting individuals with intellectual disabilities for over 50 years through sports and related programs.

Benefits:

  • Hybrid work (2 days/week in-office)
  • Generous leave and health benefits
  • Group pension plan with employer contributions

Candidate Requirements:

  • Fully bilingual (English/French)
  • Minimum of 5 years in donor relations or fundraising
  • Proficient in CRM and data management
  • Strong communication, attention to detail, and multitasking skills
  • Motivated by meaningful work and relationship-building
  • Knowledge of nonprofit fundraising trends is a plus.

ecruit – Bilingual Customer Service Representative – Ontario

Company: ecruit

Location: Ontario

Expected salary: $20 per hour

Job date: Mon, 09 Dec 2024 23:22:59 GMT

Job description: Job descriptionDo you have experience in the Travel, Airline or Hospitality industry and a passion for guest services? Do you want to build a career with a company that values work-life-balance and promotes from within? Then we want you to join our extraordinary team!*MUST be a resident of Ontario, Canada.*MUST be fluent in English and FrenchAspire Lifestyles provides an opportunity to have the stability and support of a worldwide industry leading concierge company, without the hassle of a commission-based career, having to build your own clientele, or working outside of your home.

  • REMOTE – Work from Home Opportunity
  • Starting at $20.00/hr
  • Full-time (up to 40 hrs a week), 8-hour shifts, Permanent
  • Benefits (after 30 days of employment) including but not limited to:
  • Dental care
  • Extended health care
  • Vision care
  • RRSP with company match
  • Paid time off
  • Career advancement opportunities
  • Paid Training
  • *MUST be able to work Full Time.
  • *MUST be able to work Afternoons and Weekends.
  • *No sales required.
  • MUST be TICO certified or willing to complete TICO Certification.

We are currently looking for talent to be available for full time variable schedules including afternoons, evenings and weekends as required.Aspire Lifestyles is a global leader and concierge industry pioneer with 30 years of experience that offers unique opportunities to make memories for our customers every day.As a Travel CSR, you would be responsible for fulfilling travel specific requests for a very high-profile client program via phone.The successful candidate will research, plan, and execute customized travel experiences, through booking domestic and international flights, car and/or hotel travel arrangements. At times, you may be required to de-escalate a Card Member’s stress when unforeseen travel situations arise. The TravelConsultant will use their knowledge to help Card Members access their exclusive benefits, including how to make the most of their Membership Reward points.Our paid training program provides you with all the skills required to become a travel expert. Your in-depth training will enable you to know where and how to find the information needed to assist travelers with their changing travel plans, such as trip cancellations, re-bookings, and exchangesYou will learn to troubleshoot customer issues relating to the use of the travel website and expertly guide customers as they navigate through the site.Here’s what you bring to the team:

  • The passion to always put the Card Member’s experience at the forefront of everything you do while maintaining a positive and professional attitude.
  • Excellent geographical and travel knowledge through professional or personal travel experience.
  • Must be internet savvy and proficient in navigating multiple systems simultaneously.
  • Able to work in a fast paced, structured call center environment servicing customers through inbound and outbound virtual channels (phone, chat, and email).
  • Strong ability to communicate and write in a polished, educated, and professional manner.

Please note that successful candidates must meet the following criteria in order to Work from Home:

  • Must provide a private at-home office space, with a lockable door, free of distraction.
  • Must procure, set up, and maintain high sp

ecruit – Travel Customer Service Representative – Ontario

Company: ecruit

Location: Ontario

Expected salary: $20 per hour

Job date: Mon, 09 Dec 2024 23:52:37 GMT

Job description: Job descriptionDo you have experience in the Travel, Airline or Hospitality industry and a passion for guest services? Do you want to build a career with a company that values work-life-balance and promotes from within? Then we want you to join our extraordinary team!Aspire Lifestyles provides an opportunity to have the stability and support of a worldwide industry leading concierge company, without the hassle of a commission-based career, having to build your own clientele, or working outside of your home.

  • MUST be a resident of Ontario, Canada
  • REMOTE – Work from Home Opportunity
  • Starting at $20.00/hr
  • Full-time (up to 40 hrs a week), 8-hour shifts, Permanent
  • Benefits (after 30 days of employment) including but not limited to:
  • Dental care
  • Extended health care
  • Vision care
  • RRSP with company match
  • Paid time off
  • Career advancement opportunities
  • Paid Training
  • MUST be able to work Full Time.
  • MUST be able to work Afternoons and Weekends.
  • No sales required.
  • Bilingual English/French an asset

We are currently looking for talent to be available for full time variable schedules including afternoons, evenings and weekends as required.Aspire Lifestyles is a global leader and concierge industry pioneer with 30 years of experience that offers unique opportunities to make memories for our customers every day.As a Travel CSR, you will be responsible for fulfilling travel specific requests for a very high-profile client program via telephone and email.The successful candidate will research, plan, and execute customized travel experiences, through booking domestic and international flights, car and/or hotel travel arrangements. At times, you may be required to de-escalate a Card Member’s stress when unforeseen travel situations arise. The Travel CSR will use their knowledge to help Card Members access their exclusive benefits, including how to make the most of their Membership Reward points.Our paid training program provides you with all the skills required to become a travel expert. Your in-depth training will enable you to know where and how to find the information needed to assist travelers with their changing travel plans, such as trip cancellations, re-bookings, and exchanges You will learn to troubleshoot customer issues relating to the use of the travel website and expertly guide customers as they navigate through the site.Here’s what you bring to the team:

  • The passion to always put the client’s experience at the forefront of everything you do while maintaining a positive and professional attitude.
  • Excellent geographical and travel knowledge through professional or personal travel experience.
  • Must be internet savvy and proficient in navigating multiple systems simultaneously.
  • Able to work in a fast paced, structured call center environment servicing customers through inbound and outbound virtual channels (phone and email).
  • Strong ability to communicate and write in a polished, educated, and professional manner.

Please note that successful candidates must meet the following criteria in order to Work from Home:

  • Must provide a private at-home office space, with a lockable door, free of distraction.
  • Must procure, set up, and maintain high speed internet access with a minimum speed of 25 mbps download / 5 mbps upload.
  • Hard wired internet connection (cannot use Wi-Fi or Wi-Fi Pods) capable of continuously supporting

ecruit – Customer Service Representative – Ontario

Company: ecruit

Location: Ontario

Expected salary: $20 per hour

Job date: Mon, 09 Dec 2024 23:54:09 GMT

Job description: Job descriptionDo you have a passion for customer service and want to build a career with a company that values work-life-balance and promotes from within? Then we want you to join our extraordinary team!Aspire Lifestyles provides an opportunity to have the stability and support of a worldwide industry leading concierge company while working from your home.

  • MUST be located in Ontario, Canada.
  • Remote – Work from Home Opportunity
  • Starting at $20.00/hr with the potential to earn a monthly bonus!
  • $2.00/hr shift differential for all hours worked after 7pm ET
  • Full-time (up to 40 hrs a week), 8-hour shifts, Permanent
  • Benefits (after 30 days of employment) including but not limited to:
  • Dental care
  • Extended health care
  • Vision care
  • RRSP with company match
  • Paid time off
  • Career advancement opportunities
  • Paid Training
  • MUST be able to work Full Time.
  • MUST be able to work Afternoons and Weekends.
  • No sales required.

We are currently looking for talent to be available for full time variable schedules including afternoons, evenings and weekends as required.Aspire Lifestyles is a global leader and concierge industry pioneer with 30 years of experience that offers unique opportunities to make memories for our customers every day.As a member of our team, you will provide white glove customer service to our high-profile clientele through the fulfillment of requests which include but are not limited to dining reservations, ticket purchases, and flower requests.Here’s what you bring to the team:

  • The passion to always put the client’s experience at the forefront of everything you do while maintaining a positive and professional attitude.
  • Must be internet savvy and proficient in navigating multiple systems simultaneously.
  • Able to work in a fast paced, structured call center environment servicing customers through inbound and outbound virtual channels (phone and email).
  • Strong ability to communicate and write in a polished, educated, and professional manner.

Please note that successful candidates must meet the following criteria in order to Work from Home:

  • Must provide a private at-home office space, with a lockable door, free of distraction.
  • Must procure, set up, and maintain high speed internet access with a minimum speed of 25 mbps download / 5 mbps upload.
  • Hard wired internet connection (cannot use Wi-Fi or Wi-Fi Pods) capable of continuously supporting excellent call quality and high-speed response rate. Internet connection must be connected to modem /router through hard cable/ethernet cord.
  • Satellite users are prohibited and cannot be used due to the impact on call quality and the stability of service.
  • To qualify for this position, you MUST have a smart phone. The smart phone MUST be operating on the most up to date software system.

Qualifications:

  • High school diploma or equivalent is required.
  • Must be able to pass a pre-employment background check.
  • 2 years of customer service experience required.
  • Prior experience in the Hospitality or Travel industries preferred.

Aspire Lifestyles is committed to ensuring accessibility for all persons with a disability and to providing excellence in serving all customers including people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection pr

ecruit – Elite Travel Advisor – Ontario

Company: ecruit

Location: Ontario

Expected salary: $22 per hour

Job date: Mon, 09 Dec 2024 23:19:26 GMT

Job description: Job descriptionDo you have experience in the Travel, Airline or Hospitality industry and a passion for guest services? Do you want to build a career with a company that values work-life-balance and promotes from within? Then we want you to join our extraordinary team!Aspire Lifestyles provides an opportunity to have the stability and support of a worldwide industry leading concierge company, without the hassle of a commission-based career, having to build your own clientele, or working outside of your home.

  • MUST be a resident of Ontario, Canada.
  • REMOTE – Work from Home Opportunity
  • Starting at $22.00/hr
  • Full-time (up to 40 hrs a week), 8-hour shifts, Permanent
  • Benefits (after 30 days of employment) including but not limited to:
  • Dental care
  • Extended health care
  • Vision care
  • RRSP with company match
  • Paid time off
  • Career advancement opportunities
  • Paid Training
  • MUST be able to work Full Time.
  • MUST be able to work Afternoons and Weekends.
  • No sales required.
  • MUST be TICO certified or willing to complete TICO Certification.
  • GDS experience preferred.

We are currently looking for talent to be available for full time variable schedules including afternoons, evenings and weekends as required.Aspire Lifestyles is a global leader and concierge industry pioneer with 30 years of experience that offers unique opportunities to make memories for our customers every day.As an Elite Travel Advisor, you would be responsible for fulfilling travel specific requests for a very high-profile client program via telephone and email.The successful candidate will research, plan, and execute customized travel experiences, through booking domestic and international flights, car and/or hotel travel arrangements. At times, you may be required to de-escalate a Card Member’s stress when unforeseen travel situations arise.The Elite Travel Advisor will use their knowledge to help Card Members access their exclusive benefits, including how to make the most of their Membership Reward points.Our paid training program provides you with all the skills required to become a travel expert. Your in-depth training will enable you to know where and how to find the information needed to assist travelers with their changing travel plans, such as trip cancellations, re-bookings, and exchangesYou will learn to troubleshoot customer issues relating to the use of the travel website and expertly guide customers as they navigate through the site.Here’s what you bring to the team:

  • The passion to always put the Card Member’s experience at the forefront of everything you do while maintaining a positive and professional attitude.
  • Excellent geographical and travel knowledge through professional or personal travel experience.
  • Must be internet savvy and proficient in navigating multiple systems simultaneously.
  • Able to work in a fast paced, structured call center environment servicing customers through inbound and outbound virtual channels (phone and email).
  • Strong ability to communicate and write in a polished, educated, and professional manner.

Please note that successful candidates must meet the following criteria in order to Work from Home:

  • Must provide a private at-home office space, with a lockable door, free of distraction.
  • Must procure, set up, and maintain high speed internet access with a minimum speed of 25 mbps downl