Company: Métis Nation of Ontario
Location: Ottawa, ON
Expected salary:
Job date: Thu, 24 Apr 2025 03:55:49 GMT
Job description: The Métis Internship Program (MIP) invests in committed, talented graduates seeking a great opportunity to start and accelerate their careers. It’s a paid, one-year developmental opportunity to grow top talent while delivering important public services to the Métis people of Ontario. Individuals who have graduated or will graduate with a recognized degree, postgraduate certificate or diploma within the last 12 months may apply.About the Role:The Education Intern, Culture and Way of Life provides support to a wide variety of program deliverables and works directly with both internal and external partners in supporting the culture and way of life programming of the MNO. The Education Intern (C&WOL) has both front-line, client-facing and internal roles. They have responsibility for direct client support and direct service delivery during youth camps and other culture and way of life programming. They also require functional knowledge and have specialized tasks and responsibilities that require a high degree of independent decision-making when planning and organizing events and activities. They are responsible for maintaining standards of client service delivery that align with established processes and guidelines and are responsible for documenting incidents during camps. They are required to make independent decisions that reflect good judgement, maturity and ethical behaviour while maintaining appropriate boundaries. These roles require subject matter expertise, in this case, expertise is required in Métis culture and way of life. These roles require a moderate degree of judgment when applying standardized policies and processes.What you will be doing:
- Delivery of associated program goals including delivery of services, managing volunteers, maintaining and supporting clients within a pre-defined geographic area
- Delivery of associated program goals and objectives, as outlined in work plans or other documentation
- Design and deliver culturally relevant curriculum and culturally-oriented programming and content.
- Maintain participant files including case notes for pertinent data collection, ensuring confidentiality at all times
- Perform administrative duties related to culture and way of life activities and service delivery
- Evaluate the effectiveness of service and program delivery
- Organize and facilitate community events to enhance client and community knowledge, improve client access, and provide cultural sensitivity training
- Utilize functional knowledge and experience to meet organizational demands in a timely and effective matter, within budget, or the parameters of the funding agreement(s)
- Deal with confidential and sensitive issues in a timely manner, with tact and discretion as required
- Perform administrative and support duties such as monitoring work queues, general e-mail boxes, web ‘contact us’ requests, preparing briefing notes, program reports, presentations, or other materials to communicate and/or share knowledge and expertise
- Develop communication tools to enhance understanding of the services, programs and supports offered
- Other reasonable duties as may be assigned
Qualifications:
- Client service experience
- Demonstrated social services/community support experience
- Strong desire to act in the service of the Métis Citizens, to advance and uphold Métis rights and culture
- Knowledge of Métis culture, issues, and current activities
- Completion of post-secondary education in a related field, such as Outdoor Recreation, or an equivalent combination of education and experience
- A high degree of technology literacy and proficiency in standard office equipment
- Advanced communication skills
- Organization skills and time/priority-management
- Highly detail-oriented
- Demonstrated ability to problem-solve, demonstrate good judgement, and make decisions independently within set processes and procedures
- Demonstrated ability to work alone/independently with minimal supervision
Preferred Qualifications:
- Registration with a provincial governing body (depending on position)
- One year or more experience in a similar/comparable role
- Experience in delivering land-based programs
- Experience dealing with confidential information
- Experience working in coordinating and delivering community-based programs or projects
To meet funding parameters, candidates must:
- Be a citizen of the MNO (Métis Nation of Ontario)
- Have graduated within the last year
- Have an education in the field of study relevant to the Internship