Company: The ERM International Group
Location: Vancouver, BC
Expected salary: $69172 – 81900 per year
Job date: Sat, 01 Mar 2025 23:09:50 GMT
Job description: publishing. Supporting and contributing to business development and marketing activities in the company through conducting… research on client needs, preparing marketing materials, and participating in proposal preparation. Building…
Public Engagement Planner – City of Vancouver – Vancouver, BC
Company: City of Vancouver
Location: Vancouver, BC
Job description: and cross departmental initiatives; analyzes project scope and advises on engagement methodology; reviews, conducts and approves… is eligible to be part of the Flexible Work Program. Business Unit/Department: Office of the City Manager (1010) Affiliation…
The content describes a position within the Office of the City Manager that involves analyzing project scope, advising on engagement methodology, and reviewing and approving cross departmental initiatives. The role is eligible for the Flexible Work Program.
Job Description
Position: Customer Service Representative
Location: Toronto, ON
Salary: $18.00 – $20.00 per hour
Our company is seeking a Customer Service Representative to join our team in Toronto. The ideal candidate will have excellent communication skills, a friendly and positive attitude, and the ability to problem-solve effectively.
Responsibilities:
– Answering incoming calls and assisting customers with inquiries
– Providing information about products and services
– Processing orders and returns
– Resolving customer complaints and issues in a timely manner
– Maintaining customer records and updating databases
Qualifications:
– High school diploma or equivalent
– Previous customer service experience preferred
– Strong communication and interpersonal skills
– Ability to work in a fast-paced environment
– Proficiency in Microsoft Office Suite
If you are a customer-focused individual with a passion for helping others, we want to hear from you! Please apply with your resume and cover letter.
Expected salary: $51.7 – 61.13 per hour
Job date: Sat, 01 Mar 2025 23:09:54 GMT
Senior Consultant, Scientist – Indigenous Engagement and Knowledge Integration (Mid-Level) – The ERM International Group – Vancouver, BC
Company: The ERM International Group
Location: Vancouver, BC
Expected salary: $69172 – 81900 per year
Job date: Fri, 28 Feb 2025 23:40:07 GMT
Job description: publishing. Supporting and contributing to business development and marketing activities in the company through conducting… research on client needs, preparing marketing materials, and participating in proposal preparation. Building…
Engagement & Content Specialist – Halifax – Halifax, NS
Company: Halifax
Location: Halifax, NS
Expected salary: $39.63 per hour
Job date: Thu, 27 Feb 2025 03:28:55 GMT
Job description: and Experience: University degree in Communications, Marketing, Journalism, Public Relations, Digital Media and or/ Planning… on effectiveness, marketing objectives, goals, and trends. Collects and analyzes input from customers and staff on an ongoing basis…
This role requires a university degree in various fields related to communication and marketing. The individual will be responsible for evaluating marketing effectiveness, setting objectives and goals, and staying informed on industry trends. They will also gather and assess feedback from customers and staff regularly.
Position: Administrative Assistant
Location: Toronto, ON
Job Type: Full-time
Salary: $30,000 – $35,000 per year
We are seeking a reliable and highly organized Administrative Assistant to join our team. The ideal candidate will be responsible for providing administrative support to ensure efficient operation of the office.
Key Responsibilities:
– Answer and direct phone calls
– Organize and schedule appointments
– Write and distribute email, correspondence memos, letters, faxes and forms
– Assist in the preparation of regularly scheduled reports
– Develop and maintain a filing system
Qualifications:
– Proven experience as an administrative assistant or office admin assistant
– In-depth understanding of office management and daily operations
– Proficient in MS Office (Excel and Word)
– Excellent time management skills and ability to prioritize tasks
– Strong communication skills, both verbal and written
If you are a self-motivated individual with excellent organizational skills and attention to detail, we encourage you to apply for this position.
Senior Manager, Client Engagement & Marketing – Alexander Mann Solutions – Toronto, ON
Company: Alexander Mann Solutions
Location: Toronto, ON
Expected salary:
Job date: Wed, 26 Feb 2025 00:59:09 GMT
Job description: Global, culturally diverse, inclusive, and innovative – welcome to AMS, where talent is our world. Over the last two decades, AMS has redefined the landscape of talent outsourcing and consulting. From pioneering the concept of RPO to continually revolutionizing how organizations approach talent acquisition, AMS stands as a world leader in the industry.Committed, engaged, and inspired, we feel a real sense of belonging, and all have one thing in common: a real passion for talent. Become part of this world and make a difference with us.https://www.weareams.com/The RoleHybrid in our downtown Toronto officeThe Senior Client Marketing Manager is responsible for developing and implementing integrated, multi-channel campaigns aimed at increasing share of wallet and driving client engagement. This role will partner with the Client Director community and other senior leaders to leverage client insights, understand account challenges, and prioritize strategies.Incorporating Client Director insights and feedback, this role will lead the planning and execution of marketing campaigns that will help to drive client growth, ensuring they are delivered on-time and within budget. The Senior Manager will be accountable for analyzing data to measure campaign effectiveness, tracking performance through key performance indicators (KPIs), and reporting on the project’s progress and outcomes to stakeholders. Additionally, this role will provide Client Directors with the necessary information, tools, and materials to effectively communicate marketing campaigns and new products and services to clients.This role will report directly to the Global Head of Business Marketing.Key AccountabilitiesStrategic Planning & Partnerships
- Put the customer at the centre of everything we do and look at ways to enhance their business and drive growth
- Establish strategic partnerships with the Client Director community
- Leverage Client Director insights and account knowledge to understand client challenges and priorities.
- Develop messaging and content that resonates with clients based on feedback received from the Client Director community.
- Collaborate with the Head of Product Marketing to identify white space opportunities and develop and execute campaign plans to promote new products and solutions.
- Work with L&D to ensure the CDs have what they need to effectively communicate the campaigns to clients, solicit feedback from CDs and replicate success
- Partner with Client Directors to acquire client references and successful case studies that can be published.
Campaign Design & Execution
- Build cross-channel, integrated campaign project plans that deliver a quantifiable value and outline campaign objectives, timelines, budget and deliverables.
- Establish key performance indicators (KPIs) and metrics to measure campaign success.
- Lead the end-to-end execution of integrated marketing campaigns across multiple channels on-time and within budget, including email marketing, PR, analysts, social, paid media channels, digital events, etc.
- Lead cross-functional teams to ensure the successful delivery of marketing campaigns, fostering robust communication, alignment and collaboration.
- Proactively identify campaign delays and risks and develop mitigation strategies to maintain project timelines.
- Provide on-going project updates to Client Directors and key stakeholders on campaign status, progress, risks, and insights.
- Monitor project timelines and risk factors throughout the project lifecycle and update project plans as needed.
- Collaborate with L&D to equip Client Directors with the necessary information, tools and materials to effectively communicate campaigns to clients.
Reporting & Insights
- Utilize the 6Sense platform and Salesforce to build reports and track the campaign impact in driving engagement, moving clients down the funnel
- Monitor campaign effectiveness using overall engagement results and pipeline metrics; recommend optimizations and pivots as needed.
- Ensure that lessons learned in one area of the campaign are applied to other channels as appropriate.
- Solicit on-going feedback from Client Directors to refine and enhance campaign strategies and replicate successful initiatives.
- Provide on-going updates and report quarterly on the client marketing dashboard KPIs.
Skills & Experience
- Several years of experience developing and delivering client marketing campaigns
- Proven experience developing and leading multi-channel marketing campaigns within a B2B environment
- Data-driven mindset leveraging data to drive strategy and results
- Proficiency in leading projects and managing resources
- Working knowledge of digital marketing tools and platforms
- Ability to engage, motivate and lead an agile project team to support multiple requests across rapid timelines
- Ability to engage effectively with stakeholders at all levels and in all functions of the organisation and clearly articulate the value of each campaign launched
- Ideas person with a creative lens and a natural at story telling
- Ability to turn complex solutions into simple engaging content that resonates with clients
- Excellent writing skills
OtherWhat you’ll get in return:Here at AMS, you have the opportunity to work on projects that integrate across our practice areas, supporting and innovating delivery for our clients. You’ll be part of a team with global capabilities and setting a new direction for us in terms of how we creatively solve our clients’ most pressing talent-related challenges. You can innovate, disrupt and influence with organizations that want to transform their operations and win the war for talent.What we offer:
- A vibrant, diverse, and collaborative culture with a global mindset
- Exposure, experiences, training, and investments in innovative TA resources
- High value and challenging work
- Flexible working – home working options
- A competitive reward and benefits package
Our culture of inclusion and belonging.
At AMS, different is not just good, it’s valuable. As a global organization, we recognize the value of different perspectives and experiences in prompting innovation, sparking creativity, and solving problems. As an equal employment opportunity organization, we do not discriminate against any employee or applicant for employment based on race, Aboriginal peoples, members of visible minorities, sex, age, national origin, religion, sexual orientation, gender identity, persons with disabilities and all other categories protected by law.If you require any accommodations or have any accessibility needs, please reach out via email or make a member of our Talent Acquisition team aware at any time.Share this jobSigning up for a job alert is easy, fast and smart. We will let you know when jobs that fit your search
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AMS is a globally diverse and inclusive company that has revolutionized talent outsourcing and consulting. They are currently looking for a Senior Client Marketing Manager in their Toronto office to develop and implement campaigns aimed at driving client engagement. The role involves strategic planning, campaign design and execution, reporting, and insights. The ideal candidate should have experience in B2B marketing, be data-driven, proficient in digital marketing tools, and have excellent communication and leadership skills. AMS offers a vibrant and collaborative culture, training opportunities, flexible working options, and a competitive rewards package. They are committed to diversity and inclusion, welcoming candidates from all backgrounds.
Marketing & Client Engagement Specialist – Sun Life Financial – Toronto, ON – York, ON
Company: Sun Life Financial
Location: Toronto, ON – York, ON
Expected salary: $58000 – 97000 per year
Job date: Sun, 23 Feb 2025 08:58:37 GMT
Job description: You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You’ll work with dynamic colleagues – experts in their fields – who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you’ll have new and exciting opportunities to make life brighter for our Clients – who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.Job Description:This is a 12-months contract position.Reporting to the Marketing Manager, In Plan, the Marketing & Client Engagement Specialist is accountable for driving end-to-end delivery (from ideation to execution) of marketing campaigns leveraging multiple channels such as email, web, video, social media and print.These communications will help Clients:
- Understand their workplace benefits and savings plans and encourage them to take action.
- Educate plan members when new products i.e. voluntary benefits are available and during key moments in the member journey (welcome, enrolment, re-enrolment, etc.).
What will you do?
- Drive end-to-end delivery (from ideation to execution) of marketing campaigns in various digital channels.
- Work with Creative Services to develop marketing messages that are clear and client-centric, using plain language and behavioural economic principles.
- Develop and implement test and learn direct response marketing campaigns, including preparing and presenting briefs to support business objectives
- Ensure knowledge of campaign strategy, brand, the plan sponsor/association/client and the product value proposition are appropriately reflected in all communications (print and electronic).
- Coordinate with other internal marketing teams, business partners and external vendors to execute campaigns as needed
- Manage campaign execution, including preparing workback schedule, copy editing; providing creative direction; managing approvals (business partners, legal, compliance, risk etc.) translation, printing, production and distribution processes
- Work with internal analytics teams to help ensure measurement and reporting on campaign activity is in place
- Identify opportunities for improvement based on post analysis or best practices to increase efficiency of campaign execution and effectiveness
- Represent Marketing on special projects on occasion
- Own and manage various administrative responsibilities
What do you need to succeed?
- Post-secondary education in marketing or communications
- 2 to 5 years in a Marketing Specialist role
- Experience with digital marketing in a direct marketing capacity
- Experience in progressive copywriting and editing, especially for digital tactics
- Strong communications skills (both verbal and written)
- Proficient in Microsoft Office and Adobe software
- Ability to handle multiple projects, organize work and set priorities
- Ability to consult, negotiate and influence
- Excellent project management and time management skills
- Ability to learn new programs and processes
- A familiarity of behavioural economics and plain language principles
- Proven balance of analytical and creative problem-solving skills
- Excellent interpersonal skills and ability to build relationships with business partners
- Work well independently, but also function in a team environment.
What will be nice to have?
- Experience in life insurance/wealth management or other financial services industry
- Experience with marketing data analytics
- Experience using Adobe Campaign and InDesign
What’s in it for you?
- We’re proud to be a Best Workplace for Hybrid Work by Great Place to Work® Canada
- Be part of our continuous improvement journey in developing the next greatest digital enterprise experience that is united by our Purpose: to help Clients and Employees achieve lifetime financial security and live healthier lives.
- Flexible Benefits from the day you join to meet the needs of you and your family.
The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to .At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.Salary Range: 58,000/58 000 – 97,000/97 000Job Category: MarketingPosting End Date: 02/03/2025
This job posting is seeking a Marketing & Client Engagement Specialist for a 12-month contract position. The role involves developing and executing marketing campaigns across various digital channels to help clients understand their workplace benefits and savings plans. The ideal candidate should have a background in marketing or communications, experience with digital marketing, strong communication skills, and the ability to handle multiple projects. Experience in life insurance/wealth management or financial services, marketing data analytics, and using specific software tools are considered advantageous. The position offers flexible benefits, the opportunity to work in a Best Workplace for Hybrid Work environment, and the chance to contribute to a meaningful purpose of helping clients achieve financial security and healthier lives. The organization values diversity and inclusion and encourages applications from individuals from all backgrounds.
Marketing & Client Engagement Specialist – Sun Life Financial – Toronto, ON – York, ON
Company: Sun Life Financial
Location: Toronto, ON – York, ON
Expected salary: $58000 – 97000 per year
Job date: Sun, 23 Feb 2025 08:17:38 GMT
Job description: You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You’ll work with dynamic colleagues – experts in their fields – who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you’ll have new and exciting opportunities to make life brighter for our Clients – who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.Job Description:This is a 12-months contract position.Reporting to the Marketing Manager, In Plan, the Marketing & Client Engagement Specialist is accountable for driving end-to-end delivery (from ideation to execution) of marketing campaigns leveraging multiple channels such as email, web, video, social media and print.These communications will help Clients:
- Understand their workplace benefits and savings plans and encourage them to take action.
- Educate plan members when new products i.e. voluntary benefits are available and during key moments in the member journey (welcome, enrolment, re-enrolment, etc.).
What will you do?
- Drive end-to-end delivery (from ideation to execution) of marketing campaigns in various digital channels.
- Work with Creative Services to develop marketing messages that are clear and client-centric, using plain language and behavioural economic principles.
- Develop and implement test and learn direct response marketing campaigns, including preparing and presenting briefs to support business objectives
- Ensure knowledge of campaign strategy, brand, the plan sponsor/association/client and the product value proposition are appropriately reflected in all communications (print and electronic).
- Coordinate with other internal marketing teams, business partners and external vendors to execute campaigns as needed
- Manage campaign execution, including preparing workback schedule, copy editing; providing creative direction; managing approvals (business partners, legal, compliance, risk etc.) translation, printing, production and distribution processes
- Work with internal analytics teams to help ensure measurement and reporting on campaign activity is in place
- Identify opportunities for improvement based on post analysis or best practices to increase efficiency of campaign execution and effectiveness
- Represent Marketing on special projects on occasion
- Own and manage various administrative responsibilities
What do you need to succeed?
- Post-secondary education in marketing or communications
- 2 to 5 years in a Marketing Specialist role
- Experience with digital marketing in a direct marketing capacity
- Experience in progressive copywriting and editing, especially for digital tactics
- Strong communications skills (both verbal and written)
- Proficient in Microsoft Office and Adobe software
- Ability to handle multiple projects, organize work and set priorities
- Ability to consult, negotiate and influence
- Excellent project management and time management skills
- Ability to learn new programs and processes
- A familiarity of behavioural economics and plain language principles
- Proven balance of analytical and creative problem-solving skills
- Excellent interpersonal skills and ability to build relationships with business partners
- Work well independently, but also function in a team environment.
What will be nice to have?
- Experience in life insurance/wealth management or other financial services industry
- Experience with marketing data analytics
- Experience using Adobe Campaign and InDesign
What’s in it for you?
- We’re proud to be a Best Workplace for Hybrid Work by Great Place to Work® Canada
- Be part of our continuous improvement journey in developing the next greatest digital enterprise experience that is united by our Purpose: to help Clients and Employees achieve lifetime financial security and live healthier lives.
- Flexible Benefits from the day you join to meet the needs of you and your family.
The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to .At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.Salary Range: 58,000/58 000 – 97,000/97 000Job Category: MarketingPosting End Date: 02/03/2025
This content emphasizes the value of individuality, empowerment, and growth within a collaborative work environment. The job description outlines the responsibilities of a Marketing & Client Engagement Specialist in driving marketing campaigns across various digital channels. The qualifications and skills needed for success in this role are detailed, along with potential additional experience and benefits. The company values diversity and inclusion and offers flexible work options. Salary range and application information are also provided.
Pomerleau – Community Engagement Coordinator – Toronto, ON
Company: Pomerleau
Location: Toronto, ON
Expected salary:
Job date: Fri, 21 Feb 2025 03:21:32 GMT
Job description: Ready to build your career? We want to hear from you.As a Community Engagement Coordinator working in the Building Operations team at Pomerleau Construction, you will play a key role in developing and implementing effective community engagement strategies in remote communities. You will assist in our Indigenous Participation Plan (IPP) for a major project in Northern Ontario. You will have the opportunity to ensure the implementation of a strategy that allows the full participation of Indigenous People in Pomerleau’s operations, in collaboration with the various departments. You will also have the opportunity to travel to community approximately 5-10 days per month.What You Will Do
- Implement effective community engagement strategies that align with Pomerleau’s mission and goals
- Develop and expand community outreach efforts with community members through various engagement opportunities both in person and online
- Coordinate and facilitate events in community
- Foster relationships with community leaders, partners, and stakeholders to enhance community ties
- Act as the first point of contact for community members and partners on the project
- Represent Pomerleau at community events and meetings
- Maintain relationships with the communities, organizations, and clients.
- Identify and monitor issues and needs of the communities, clients, and partners, and propose ways Pomerleau can support capacity building and mutual benefit.
- Research and analyze regional, provincial, and national issues affecting Indigenous communities, advising management accordingly.
- Cultivate ongoing relationships with key Indigenous communities and organizations where projects are located.
- Contribute to the creation and negotiation of agreements and partnerships with Indigenous groups.
- Support various departments in meeting Indigenous participation goals and requirements through tailored support and liaison efforts.
This role could be for you if you have
- University degree in Community Development, Urban Planning, Social Work or related field.
- 3+ years of relevant experience in a similar role.
- Knowledge of Indigenous communities in Canada, especially in Ontario would be an asset.
- Familiarity with current legal and social issues affecting Indigenous Peoples and communities in Canada would be an asset.
- Travel up to 10 days per month in Canada.
- Knowledge of the construction industry an asset.
Why You Should ApplyFor the past four years, we’ve proudly held the distinction of being one of Canada’s Top 100 Employers.Read our entire list of benefits !Who We AreWe are Pomerleau, a national leader in the construction industry, specializing in building, civil and infrastructure, and major projects throughout Canada. For over 60 years, our team has worked hard to not only build amazing communities but also an environment where our employees can learn, develop and most importantly, THRIVE!Our foundation is built upon our 5 core values that champion innovation, love, authenticity, excellence, and adaptability. We believe that our success hinges on cultivating and fostering a dynamic company culture. At Pomerleau, we are more than just a workplace; we are an energetic organization that thrives on collaboration, professional development, and most importantly, having fun!Join us on a journey where your ambitions are nurtured, your ideas are valued and your colleagues are genuine friends. Together, we will create an environment that inspires greatness and transforms ordinary days into extraordinary experiences.At Pomerleau, we are dedicated to developing a respectful and inclusive workplace. We believe that everyone deserves an equal opportunity to achieve, succeed, and be their authentic selves. We celebrate our differences as strengths, welcoming and encouraging all applicants.We are committed to adapting and providing special accommodations to anyone with disabilities throughout any stage of the recruitment process. Please contact one of our recruiters directly to discuss how we ensure you are supported throughout the recruitment process.
NearSource Technologies – Strategic Engagement and Training Specialist – Toronto, ON
Company: NearSource Technologies
Location: Toronto, ON
Expected salary:
Job date: Thu, 20 Feb 2025 23:51:10 GMT
Job description: We have an exciting opportunity for a Strategic Engagement and Training Specialist (Remote) in Canada. This role offers a chance to contribute to impactful training initiatives and engagement strategies within a dynamic environment. Please find the detailed job description below.Responsibilities:
- Develop and implement security and privacy awareness initiatives, including communications, videos, presentations, and training materials.
- Manage the production and distribution of newsletters.
- Review and refine ad-hoc awareness requests, ensuring necessary approvals and seamless coordination with cross-functional teams.
- Collaborate with various teams to share updates, announcements, and ongoing campaign progress.
- Work closely with leadership to enhance communication strategies for key organizational initiatives.
- Design supplementary training and awareness materials such as infographics, job aids, and FAQs.
- Maintain and update SOPs, reports, and documentation to ensure accuracy and compliance.
- Monitor, analyze, and report on the impact and effectiveness of training and awareness programs.
Minimum Qualifications:
- Strong organizational and administrative skills with a sharp attention to detail.
- Proficiency in Microsoft Office, including SharePoint.
- Ability to craft and deliver professional internal communications.
- Comfortable working both independently and collaboratively within a global team.
- Strong interpersonal skills for engaging with multiple stakeholders.
Preferred Qualifications:
- 3+ years of experience in strategic engagement, training, awareness, or corporate communications.
- Experience using project management tools such as Jira.
- Understanding of project lifecycles and project management methodologies.
- Familiarity with industry standards and best practices in security and data privacy.
APPLY NOW!NearSource Technologies values diversity and is committed to equal opportunity. All qualified applicants will be considered regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as protected veterans.
Meridian Credit Union – Member Engagement Strategist – 12 Month Contract – Saint Catharines, ON
Company: Meridian Credit Union
Location: Saint Catharines, ON
Expected salary:
Job date: Thu, 20 Feb 2025 04:20:26 GMT
Job description: Description :Why Meridian?At Meridian our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are.Factor us into your next career opportunity. We want you to grow with us and have an experience that’s different. This is a place where you can expect the unexpected.Find our story here:The role:The Member Engagement Strategist is responsible for developing, planning and implementing engagement programs and initiatives that are designed to ensure Members, prospects and the community feel valued, appreciated and confident in their financial wellbeing through personalized and meaningful experiences. The right person for this role will have a blend of Member insight, analytical skill and creativity as well as program management and executional experience.Key Responsibilities
- Support the identification, development, planning and implementation of programs and initiatives that foster Member engagement.
- Manage assigned program and initiative timelines and budget spend (develop detailed budgets to ensure programs and initiatives are completed on budget).
- Coordinate cross-functional team members and organize cross-functional team activities to ensure, understand and fulfill required responsibilities (i.e. plan and lead cross-functional program meetings, develop detailed timelines to ensure program tactics are completed on time).
- Develop and deploy comprehensive internal communications for assigned programs and initiatives.
- Manage development, production, and execution of program and initiative collateral materials as required.
- Align Member targets with program and initiative content outputs for optimal Member engagement.
- Ensure program and initiative messages and creative ideas are aligned to Meridian’s strategy, brand and value propositions.
- Contribute to program process development and enhancement and act as point-person providing answers to questions about assigned programs and initiatives.
- Optimize workflows and processes within programs and initiatives for minimal friction in fulfillment, including identification of engaging experiences to minimize potential pain points in prospect journeys.
- Leverage continuous improvement and design thinking (e.g. rapid ideation sessions etc.) as well as insights from Member and employee feedback programs, competitive research and industry best practices to identify opportunities to meet strategic objectives.
- Identify and develop key performance indicators prior to launching programs and initiatives. Ensure timely metric reporting to support assessment and optimization.
- Develop post-program and initiative assessment as well as metric reporting.
- Support internal marketing initiatives by accepting ownership for new and ad hoc requests, sometimes with the requirement of quick turnaround timelines.
- Develop and implement plans with tactics that optimize Meridian Venue corporate sponsorship agreements as well as provide memorable and innovative Member and community experiences. Ensure plans and tactics are aligned to Meridian’s strategy, brand and value proposition as well as deliver results against measurable KPIs. Foster relationships with external key vendors/service providers/partnerships to leverage and exchange ideas, resolve concerns, enforce service level agreements, ensure compliance/risk standards, and support strategic initiatives.
Knowledge, Skills and Abilities
- Enthusiastic, self-motivated, conscientious and committed to excellence.
- Capable of effectively balancing multiple priorities with well-developed project management skills.
- Flexible and adaptable within a dynamic environment.
- Highly organized and professional, attentive to detail.
- Excellent verbal and written communication skills, as well as an effective facilitator and active listener.
- Strong collaborator with the ability to build strong cross-functional relationships.
- Ability to translate customer needs, analytics and insights into solutions using creative problem solving.
- Embody a growth mindset with an obsessive focus on delivering customer service excellence.
- Design Thinking and / or Agile experience considered an asset.
Education, Designations, Training and Experience
- Bachelor’s degree preferably in marketing, communications or business administration.
- Minimum 5 -7 years of progressive work experience.
- Experience in program and initiative planning, product management, execution, analytics, communications, measurement and analytics.
Office Location: hybrid in either Toronto OR St. Catharines Corporate OfficeMeridian has a remote work policy that allows flexibility for employees to work remotely but also requires regular time in the office for purposeful meetings to collaborate, innovate and build effective relationships with your team, your colleagues and your leader which is very important to us.What’s in it for you?
- We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
- We provide you with the tools and technology needed to delight your candidates and clients!
- You’ll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world
- Hybrid work arrangements with in-person office time to collaborate, innovate and build relationships with your colleagues
- This isn’t your typical “corporate” job. We work hard and we have fun!
Who we are:Meridian is Ontario’s largest credit union, and second largest in Canada, helping to grow the lives of our more than 360,000 Members. Meridian has more than 75 years of banking history and is 100% owned by its members. With 89 retail branches and 15 Business Banking Centers across Ontario and $ 30B in assets under management, Meridian offers a full range of financial products and services to its retail, business banking and wealth members. With over 2000 employees and corporate offices located in Toronto and St. Catharines, Meridian has a track record of creating and delivering innovative new offerings and is committed to investing in the communities that we serve. Our plan is to build on our momentum as we deliver on our purpose – helping our members achieve their best life.Find our story here:Experience the Difference!Meridian committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to employing a workforce that reflects the diversity of our communities and Members in which we live and serve.Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.Please note that due to the volume of applications, only those under consideration will be contacted for an interview.Thank you for your interest in Meridian Credit Union.Follow us on Twitter at