Company: Loblaw
Location: Brampton, ON
Job description: problems at pace. We run as one team, value diversity and dig deep to always know more. The Senior Manager, Social Media… is taken to mitigate/resolve escalations Collaborate with project teams to implement solutions to improve customer experience…
The content discusses the importance of working as a cohesive team, valuing diversity and constantly seeking knowledge. The Senior Manager of Social Media is responsible for addressing and resolving customer escalations and collaborating with project teams to enhance customer experience.
Job Description
We are currently seeking a dynamic and experienced Customer Service Representative to join our team. The ideal candidate will possess strong communication skills, a positive attitude, and a passion for providing exceptional customer service.
Responsibilities:
– Handle incoming customer inquiries via telephone, email, and live chat
– Provide accurate and timely information to customers regarding products, pricing, and availability
– Process customer orders and returns accurately and efficiently
– Resolve customer issues and complaints in a professional and timely manner
– Collaborate with other departments to ensure customer satisfaction
– Maintain accurate customer records and documentation
Qualifications:
– High school diploma or equivalent
– 2+ years of customer service experience
– Excellent communication and interpersonal skills
– Strong attention to detail
– Ability to multitask and work in a fast-paced environment
– Proficient in Microsoft Office applications
If you are a customer service professional looking to join a dynamic team, we encourage you to apply today!
Expected salary:
Job date: Sun, 14 Apr 2024 07:44:51 GMT
