Company: Meridian Credit Union
Location: Etobicoke, ON
Expected salary:
Job date: Sun, 16 Mar 2025 07:50:47 GMT
Job description: Description :Why Meridian?At Meridian our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are.Factor us into your next career opportunity. We want you to grow with us and have an experience that’s different. This is a place where you can expect the unexpected.Find our story here:The role: Please note: this is a 12-month contract opportunityThe Website Manager is a key player on the Digital Product Management team and is responsible for overseeing and the management of building, maintaining and optimizing the Meridian group of public-facing websites. Core to this role is ensuring that the websites are AODA compliant (A and AA levels minimally) and search-engine optimized. The role requires someone who is engaged, drives vision, and can work with internal stakeholders on overall future strategy of the site’s growth.This role requires an excellent understanding of content management systems (CMS) and comfort with troubleshooting website issues as they surface. The individual requires a strong aptitude and knowledge of web technologies with an ability to communicate and coordinate with other organization stakeholders.This role will not have any functional direct reports but will oversee the work done by others on the Marketing Technology team and will be key in engaging external partners (vendors) on outsourced work.Key Responsibilities
- Work with a cross-functional team to keep websites up-to-date, including help the senior manager prioritize and delegate work as needed
- Responsible for hands-on website update including removal of expired content, managing site issues and supporting web page creation and updates
- Utilize our content management system (Kentico) to maintain the websites
- Ensure brand consistency, design and user experience best practices are followed and that websites comply with the Accessibility for Ontarians with Disabilities Act (AODA) and SEO
- Identify and propose updates to websites to refresh content, enhance user experience, and increase site visibility and functionality
- Support Marketing Technology team with email deployments and online banking splash announcements
- Create, publish, manage and maintain website content, tools and related applications
- Lead ongoing site updates, changes and landing page builds as well as provide recommendations for broad scale architecture improvements and updates
- Build new sections and experiences to expand our web presence (with guidance from design and content teams)
- Partner with stakeholders across the organization to scope new web pages or section needs
- Work closely with other teams to plan and prioritize website development and optimizations
- Ensure the websites are managed in accordance to best practices and standards
- Manage relationships with web-related service providers, partners and vendors
- Other projects as necessary
- Employ Marketing experiments, test-and-learns, A-B testing, etc, with the focus to continually improve our online experience
- Conduct testing to ensure the websites provide an optimal user experience and are functioning as expected
- Prioritize a SEO focus, working to improve on-page SEO, local search, as well as provide content recommendations
- Regularly review and compile website metrics and conduct content audits
- Work with the Marketing Effectiveness team to monitor post-deployment activity using various analytics tools, in order to provide recommendations for optimizing content
Knowledge, skills, and abilities
- Effective communication, engagement, and collaborative skills
- Demonstrated ability to be responsive to short term change, proactive, flexible, adaptable and resilient
- Proficiency with Kentico CMS is an asset
- Strong proficiency in HTML and CSS
- Excellent problem-solving and time management skills with ability to prioritize multiple tasks with competing deadlines
- Online photo editing and optimization experience
- Knowledge of current mobile-first and responsive web design best practices
- Strong knowledge of web technologies such as JavaScript
- Strong attention to detail
- Ability to take initiative and work both independently and participate collaboratively in a team environment
Education, Designations, Training, and Experience
- +5 years web update experience, preferably at a web management level
- Experience with web metrics and tag management tools (i.e. Google Analytics, Tealium, Google Tag Manager) is an asset
- Experience in SEO/SEM
- Experience with A/B and multivariate experiments
Office Location: Toronto Corporate Office with the ability to travel to our St. Catharines office as needed. This is a hybrid work opportunity.Meridian has a remote work policy that allows flexibility for employees to work remotely but also requires a minimum of semi-monthly regular time in the office for purposeful meetings to collaborate, innovate and build effective relationships with your team, your colleagues and your leader which is important to us.What’s in it for you?
- We have an inclusive and collaborative working environment that encourages teamwork, creativity, curiosity, and celebrates success!
- We provide you with the tools and technology needed to delight your candidates and clients!
- You will get to work with and learn from diverse industry leaders and colleagues, who have hailed from top organizations.
- Hybrid work arrangements with in-person office time to collaborate, innovate and build relationships with your colleagues.
- This is not your typical “corporate” job. We work hard and we have fun!
Who we are:Meridian is Ontario’s largest credit union, and second largest in Canada, helping to grow the lives of our more than 380,000 Members. Meridian has more than 80 years of banking history and is 100% owned by its members. With 87 retail branches and 15 Business Banking Centers across Ontario and $ 32B in assets under management, Meridian offers a full range of financial products and services to its retail, business banking and wealth members. With over 2200 employees and corporate offices located in Toronto and St. Catharines, Meridian has a track record of creating and delivering innovative new offerings and is committed to investing in the communities that we serve. Our plan is to build on our momentum as we deliver on our purpose – helping our members achieve their best life.Find our story here:Experience the Difference!Meridian committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to employing a workforce that reflects the diversity of our communities and Members in which we live and serve.Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.Please note that due to the volume of applications, only those under consideration will be contacted for an interview.Thank you for your interest in Meridian Credit Union.Follow us on Twitter at#LI-NM1
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