Tag: Excellence

Company: Four Seasons Hotels

Location: Toronto, ON

Expected salary:

Job date: Wed, 27 Aug 2025 03:18:55 GMT

Job description: e-Business tools to automate processes and drive reporting efficiencies. Drive technology adoption and digital transformation… (e.g., business, accounting, marketing, computer science, engineering, law, mathematics) preferred. MBA or Masters…

The content discusses the use of e-business tools to automate processes and enhance reporting efficiencies. It emphasizes the importance of driving technology adoption and digital transformation across various fields such as business, accounting, marketing, computer science, engineering, law, and mathematics. A preference for candidates with an MBA or a master’s degree is mentioned.

Company: Four Seasons Hotels

Location: Toronto, ON

Expected salary:

Job date: Wed, 27 Aug 2025 05:54:50 GMT

Job description: About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location: Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company’s commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.Manager, Procurement ExcellenceThe Manager, Procurement Excellence will have direct responsibility to support Procurement strategic goals, identify and prioritize major opportunities for improved performance and optimization, and oversee the development of maturity roadmaps for implementation.They are responsible for supporting the creation, setting and overall direction for procurement policy, risk, assurance, governance and compliance, including procurement technology and scorecard reporting.They are responsible for promoting a data-driven culture within the Procurement organization, supporting the team with advanced analytics and overseeing the development of necessary tools for automated reporting and analytics by the team. They will develop, manage and enhance procurement tools and provide expertise on spend categories within the spend cube, benefits and adoption tracking.What You’ll Be Doing:Procurement Excellence

• Centrally define uniform ways of working, provide training and define and rollout policies and procedures.
• Generate and share market insights on know-how and procurement best practice as well as supplier insights (Spend data, benefits/adoption data, market insights etc.)
• Support developing procurement maturity roadmaps on best practices.
• Aid in efficiencies through the implementation of technology (AI enabled), data and knowledge solutions (future procurement intake and contract mgmt).
• Develop, fine-tune and ensure adherence to methodology and policies around compliance.
• Lead the design and implementation/monitoring of internal procurement governance procedures/systems and comply with governance policies.

Organization and People

• Maintain and ensure compliance with Procurement policies and procedures.
• Engage with key stakeholders and BUs frequently to understand current and changing needs within procurement, at a systems and process level.
• Monitor transition and efficiency of practice across category management, sourcing and supplier management, collect best practice/templates and supplier account plans.
• Seek innovation and thought leadership in the industry through networking, market research, industry peer engagement and events.

Governance

• Drive and represent compliance at senior level leadership committees, ensuring that operational best practice and learnings are communicated cross-functionally and across the business.
• Ensure alignment with senior leadership and the BUs on all significant Procurement Compliance decisions.

Operational Excellence and Continuous Improvement

• Lead cross-functional process improvement projects, collaborating with stakeholders from various departments to identify and address operational gaps.
• Establish mechanisms for continuous monitoring and evaluation of operational performance.
• Apply a structured problem-solving approach to identify root causes, guide partners in making informed decisions, and facilitate problem resolution.
• Manage strategic initiatives by orchestrating activities, streamlining processes, and aligning progress with project prioritization and broader Procurement organization strategies.

Processes & Tools Management

• Implement and optimize main procurement processes across all categories and regions (Spend Management, Compliance Monitoring, Performance Mgmt, Reporting, Supply Risk Mgmt Reporting).
• Utilize e-Business tools to automate processes and drive reporting efficiencies.
• Drive technology adoption and digital transformation initiatives across the procurement function.

Own and administrate all tools related to procurement activities, ensuring maximum efficiency and user adoption:

• Full responsibility for the ongoing development, maintenance, and technical stewardship of the Four Seasons Benefits Tracker. This includes end-to-end ownership of the Power BI dashboard and its underlying data infrastructure (Property sku baselines and Supplier spend reconciliation) to ensure continuity, data integrity, and alignment with evolving business priorities.
• Development of Spend Cube and ongoing refresh to reflect latest Four Seasons data and updated Four Seasons spend taxonomy with ongoing implement and integration with D365.

What You Bring:

• An undergraduate degree with high achievement (e.g., Honor Roll, high GPA), in a discipline that teaches quantitative analysis and critical thinking (e.g., business, accounting, marketing, computer science, engineering, law, mathematics) preferred.
• MBA or Masters in a relevant field (Finance, Business, Operations, Analytics) preferred.
• 6-8 years’ work experience, ideally at a top-tier consulting firm within Operations, Manufacturing, Strategy or in an internal strategy department for dynamic industry.
• Proven ability to analyze, evaluate and make recommendations on strategic questions.
• Strong knowledge of sourcing and procurement processes, systems, and best practices.
• Demonstrated track record of delivering measurable operational improvements and cost optimization.
• Proven experience in leading and managing cross-functional teams.
• D365 P2P implementation experience.
• Experience with Power BI or other data visualization tools.
• Advanced knowledge of procurement technology platforms, e-sourcing tools, and analytics capabilities.
• Advance knowledge of Spend Cubes, Savings Tracking and Procurement Intake and Pipeline processes.
• Experience with the design and implementation of category planning & savings initiatives.
• Proven track record of achieving category savings via sourcing, demand management and / or policy compliance.

Key Skills/Who You Are:

• Exceptional relationship building skills with ability to interface effectively at all levels of the enterprise.
• Successful change agent with entrepreneurial drive and perspective.
• Adaptive to fast-paced, constantly changing environments with ability to thrive during rapid growth.
• Strong desire for professional growth as role responsibility expands with business growth.
• Excellent communication, persuasion, and influencing skills.
• An emphasis on self-motivation and adaptability; an ability to apply structure to unstructured processes and problems and identify and implement value-add activities.
• Strong analytical and research skills.
• Good commercial acumen from both strategic and operational perspectives.

This role will be a Hybrid working model, which will require 3 days per week in the Four Seasons Corporate Office located at 1165 Leslie Street, Toronto, Ontario #LI-HybridFour Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

Summary of Four Seasons Overview and Job Description for Manager, Procurement Excellence:

Four Seasons Overview:
Four Seasons is a global luxury hotel management company, known for its commitment to providing exceptional guest experiences through a people-centered company culture. The organization emphasizes luxury and genuine hospitality, aiming to create lasting impressions. They operate over 120 hotels and resorts across 47 countries, largely focusing on supporting cancer research and promoting diversity, inclusion, and belonging.

Position: Manager, Procurement Excellence
The Manager, Procurement Excellence is responsible for enhancing procurement strategies and performance. Key responsibilities include:

• Procurement Excellence: Establish uniform processes, provide training, share market insights, and develop maturity roadmaps.
• Organization and People: Ensure compliance with procurement policies, engage with stakeholders, and gather best practices for sourcing and supplier management.
• Governance: Represent procurement compliance at senior leadership levels and align decisions with business units.
• Operational Excellence: Lead process improvement projects, monitor performance, and manage strategic initiatives for cross-functional collaboration.
• Processes & Tools Management: Optimize procurement processes and manage procurement tools to enhance efficiency, including ownership of the Four Seasons Benefits Tracker and Spend Cube.

Qualifications:
Candidates should have an undergraduate degree (preferably with high achievement) and an MBA or relevant master’s degree, along with 6-8 years of experience in strategy, operations, or procurement. A strong analytical background, experience with D365 P2P implementation, and proficiency in data visualization tools like Power BI are essential. Exceptional relationship-building, adaptability in a fast-paced environment, and excellent communication skills are crucial for success in this role.

The position follows a hybrid model, requiring in-office presence three days a week in Toronto. Four Seasons is committed to accommodating applicants with disabilities.