Operational Excellence – Project Delivery Manager – Sodexo – Toronto, ON

Company: Sodexo

Location: Toronto, ON

Expected salary: $100000 – 110000 per year

Job date: Wed, 30 Jul 2025 22:18:22 GMT

Job description: Company DescriptionSalary Range: $100,000-110,000(CAD)Grow your career with a company that shares your passion! Our Tech & Services division has an exciting new opportunity to join the Sodexo team as our next Operational Excellence – Project Delivery Manager.At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home ServicesJob DescriptionHow You’ll Make an Impact:Are you a driven project leader passionate about optimizing operational performance? Sodexo Canada is seeking an Operational Excellence – Project Delivery Manager to lead project planning and execution for new account mobilizations and processes. In this dynamic role, you’ll ensure seamless and compliant account launches by aligning cross-functional teams, assessing risks, and delivering data-driven insights that drive continuous improvement and client satisfaction.You will collaborate closely with Sales, Operations, Facilities, IT, Marketing, and more, acting as a strategic project manager and centralized point of contact. Your leadership will help ensure new accounts launch smoothly, meet client expectations, and support Sodexo’s commitment to excellence.Key Responsibilities

  • Conduct comprehensive risk assessments to identify and mitigate contract, operational, or financial risks that could impact profitability or client satisfaction.
  • Collaborate across departments to align strategies and ensure timely execution of new business mobilizations and rebids.
  • Monitor new account performance, enforce accountability, and provide ongoing support during the critical early phases of contract delivery.
  • Develop and implement tailored KPIs and dashboards to evaluate individual department performance within new contracts, delivering insights that drive continuous improvement.
  • Create and manage detailed project and mobilization plans, ensuring alignment with client expectations and organizational goals.
  • Serve as the primary point of contact for internal teams and clients during mobilizations, maintaining transparent communication and providing on-site leadership where needed.
  • Lead the shift toward standardized, centralized mobilization processes, using digital tools and automation to enhance efficiency and contract compliance

QualificationsWhat You’ll Need to Succeed:

  • Education: Bachelor’s degree in Business Administration or related field preferred; equivalent experience considered.
  • Experience: 3–5 years in project management, including risk analysis, client management, and cross-functional coordination; experience with sales and contract support.
  • Certifications: PMP, Lean Six Sigma Black Belt, or Lean certification (preferred).
  • Technical Skills: Proficiency with tools like Microsoft Project, Excel, Tableau, Power BI, DocuSign, SAP, Teams, and more.
  • Key Strengths: Strong communication, project leadership, and analytical skills; collaborative and solution-oriented mindset.
  • Language: Fluent in English; French an asset.
  • Work Environment: Monday–Friday schedule with occasional evenings/weekends; travel 1–5x per year across Canada.

Additional InformationWhat Makes Sodexo Different:Working with Sodexo is more than a job; it’s a chance to be part of something greater because we believe our everyday actions have a big impact. You belong in a company that allows you to act with purpose and thrive in your own way. In addition, we offer:

  • Flexible work environment
  • Competitive compensation & great employee benefits
  • Training and development programs
  • Countless opportunities for growth
  • Corporate responsibility & sustainability
  • An award-winning employer for Sustainability, Diversity & Inclusion, Corporate Social Responsibility, and much more. View Sodexo’s latest awards
  • And so much more!

Sodexo is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant for employment because of national origin, race, religion, ethnic group, age, disability, gender, sexual preference, sexual or gender identity, status as a veteran or any other federal, provincial or local protected class.We welcome and encourage applications from people with disabilities. Accommodation is available on request from candidates taking part in all aspects of the selection process.Sodexo is committed to providing a safe and healthy working environment for our team members, customers, clients, contractors, business partners, guests, and members of the public with whom we regularly interact. We require that all new hires in hospitals, long term care facilities, and senior homes to be fully vaccinated against COVID-19 and may require any other new hires to be fully vaccinated based on the location and scope of their employment.Thank you for your interest in Sodexo.Please note that only those candidates under consideration will be contacted.Follow us on social media to see first-hand what we are all about!Instagram:Twitter:LinkedIn:Facebook:SodexoSJS

Company Overview

Position: Operational Excellence – Project Delivery Manager
Salary Range: $100,000 – $110,000 (CAD)

Sodexo is a global leader in improving the Quality of Life through a variety of services, operating across 55 countries and serving over 100 million consumers daily.

Role Summary

As an Operational Excellence – Project Delivery Manager, you’ll lead project planning and execution for account mobilizations, ensuring seamless integrations and compliance across various teams. You will focus on operational performance, risk assessment, and continuous improvement to enhance client satisfaction.

Key Responsibilities

  • Conduct risk assessments to mitigate potential issues.
  • Collaborate across departments for timely mobilization and rebids.
  • Monitor account performance and provide ongoing support.
  • Develop KPIs and dashboards for performance evaluation.
  • Manage detailed project plans in line with client expectations.
  • Serve as the primary contact during mobilizations and lead communication efforts.
  • Standardize mobilization processes using digital and automated tools.

Qualifications

  • Education: Bachelor’s degree in Business Administration or related field preferred.
  • Experience: 3-5 years in project management with client management and cross-functional coordination experience.
  • Certifications: PMP, Lean Six Sigma Black Belt, or Lean certification (preferred).
  • Skills: Proficiency in Microsoft Project, Excel, Tableau, Power BI; strong communication and analytical skills; fluency in English (French is a plus).
  • Work Environment: Monday to Friday with occasional travel.

Benefits

  • Flexible work environment
  • Competitive compensation and employee benefits
  • Training and development opportunities
  • Commitment to diversity and inclusion

Commitment to Equity

Sodexo promotes employment equity and offers accommodations for candidates with disabilities. New hires in healthcare settings may be required to be fully vaccinated against COVID-19.

Thank you for your interest in joining Sodexo!

Medavie – Software Developer – Generative AI & Automation Centre of Excellence – Etobicoke, ON

Company: Medavie

Location: Etobicoke, ON

Expected salary:

Job date: Thu, 17 Jul 2025 04:20:31 GMT

Job description: Position Type: PermanentIf you’re looking for a fulfilling career that can make a real difference in your life, and the lives of others, you’ve come to the right place.As a national health solutions partner, we put people first in everything we do — and that begins with our team of 8,000+ professionals who bring a cross-section of diverse life experiences and career expertise to Medavie. By collaborating and innovating together, our employees are creating industry-leading solutions in insurance, primary care and emergency medical services that impact millions of lives in Canada each year.Our mission is to improve the wellbeing of Canadians so that every life can be lived to the fullest — and it’s reflected in our award-winning culture. We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits to offer opportunities for personal and professional growth, flexible work options, meaningful experiences, and supportive leadership. Medavie is where employees can be their best selves, feel they belong, and achieve their full potential. Be part of it by applying for a position with us today.The OpportunityAs a key member of the Generative AI and Automation Centre of Excellence, the Software Developer will work under general direction to design and deliver high-quality software solutions. You will collaborate closely with peers and business stakeholders to assess project requirements, define effective solutions, and document technical approaches.In this role, you will:Translate complex business needs and functional requirements into scalable, maintainable software.Lead and contribute to solution design, ensuring alignment with organizational goals and technical standards.Collaborate with cross-functional teams to deliver robust, high-performance applications.Follow established software engineering methodologies, processes, and best practices throughout the development lifecycle.What you need to succeedMinimum of 3+ years of product development experience, including working on a web development team, interpreting specifications, and developing/testing/documenting software application componentsOur ideal candidate will have a degree in Computer Science or a related fieldExperience of Java, Spring, Hibernate, SQLExperience of Micro-service architecture and design patternsExperience of REST APIExperience of code versioning tools, such as GitExperience with Docker, KubernetesExperience with Relational Databases, such as OracleExperience with Spring BootExperience with server-side Web Frameworks, such as JSF or ASP.netExperience with Javascript and SPA frameworks, such as Vue.js, React, etc.Experience with Scripting languages, such as Bash or Python.Lead, mentor, and guide less experienced developers in best practicesLanguages: Proficiency in English is required (written & spoken). French would be an asset.Security Clearance: Security Clearance Requirement: In conjunction with our contract with the Federal Government, you will be required to have Reliability Status Clearance (Enhanced Level B). This includes Fingerprinting, Criminal Record Check, Credit Check and you must have resided in Canada for at least 5 years and hold Permanent Resident or Citizenship Status.What we’re looking for:Strong written and verbal communication skills and ability to write for a technical audienceRobust analytical and problem-solving skillsAbility to manage multiple priorities and consistently produce results within timelinesAbility to develop and maintain positive working relationships team members and othersA highly motivated and dynamic professionalA problem-solving mindset and ability to translate business requirements into secure and scalable codeA friendly willingness to collaborate and play nice with othersSomeone with a love for project-based work and staying on top of your technical gameOpen-minded and willing to adapt to existing development standards and structureAbility to work independently in a rapidly evolving environmentProficiency in utilizing AI tools and technologies to drive innovative solutions and enhance operational efficiencyNice to Have:Experience with quality control and operational excellence practicesFamiliarity with feature-driven development and agile project management methodologiesUnderstanding of secure coding practicesHands-on experience with cloud platforms (e.g., AWS, Azure)Ability to mentor and support other developers as neededPractical, tactical use of AI tools in real-world development environments, including: AI integration in cloud platforms, use of AI-assisted development environments (e.g., Azure AI Studio, AWS Bedrock, etc.)Applying AI to enhance productivity, automation, and software deliveryWhat we offer:Permanent full-time position with opportunity to grow in a well-established organizationFlexible work arrangements and emphasis on work-life balanceRemote and hybrid work optionsComprehensive health, vision and dental plan that is 100% employer paid effective on your first day100% employer-matched Defined Contribution Pension PlanAnnual Incentive Bonus which recognizes your contribution to our successIn addition to paid vacation, we offer a gifted week of vacation in your first year and an optional Vacation Purchase ProgramAn organization where we encourage personal learning and growth with opportunities for career development and advancementProviding wellness benefits, health resources and fitness center discounts#CBM1#LI-VS1We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs. We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws. We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.If you experience any technical issues throughout the application process, please email: .

Senior Manager, Delivery Excellence – PwC – Toronto, ON

Company: PwC

Location: Toronto, ON

Expected salary:

Job date: Thu, 17 Jul 2025 07:40:09 GMT

Job description: Line of Service AdvisoryIndustry/Sector Not ApplicableSpecialism Operations StrategyManagement Level Senior ManagerJob Description & Summary At PwC, our people in brand management, marketing and sales focus on collaboration to develop and execute strategic sales and marketing initiatives. These individuals focus on driving revenue growth, promoting the Firm’s services, enhancing brand visibility, and capturing new business opportunities. They utilise market research, digital marketing, creative campaigns, and effective sales strategies to engage clients, enhance the firm’s brand and market presence, and achieve organisational targets.Those in business development at PwC will focus on identifying and pursuing new opportunities to drive growth and expand the Firm’s client base. Your work will involve building relationships, conducting market research, and developing strategic plans to drive revenue and achieve business objectives.Meaningful work you’ll be part ofAs a Senior Manager, Project Delivery Excellence for our Consulting Practice, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include:Quality Management: Oversee and implement quality management processes to ensure that all deliverables and services meet the highest standards of excellence.Data analysis: Analyze various data sources to support recommendations for Delivery Excellence processes improvements with evidence (e.g., sales data, delivery risks data, financial data, etc.).Continuous Improvement: Identify areas for improvement and implement strategies to enhance service delivery and client satisfaction (e.g., create new job/roles descriptions for delivery teams, create process playbooks)Stakeholder Engagement: Collaborate with internal stakeholders to ensure alignment with quality standardsReporting: Maintain accurate records and reports related to quality management and service deliveryStaff Experience: Contribute to enhancing staff experience on client engagements by designing processes that ensure that engagements are meaningful, well defined, and well governed throughout the engagement lifecycle.Experiences and skills you’ll use to solveHands-on experience managing projects / programs: manage and prioritize product and project backlogs, ensuring alignment with business goals; develop and maintain comprehensive project plans, including timelines, milestones, and resource allocation; monitor project progress usingRAID logs, risk assessments, and issue tracking; ensure timely delivery of project objectives while managing scope and stakeholder expectationsExperience using a variety of project delivery platforms, tools, and methods such as Jira, AzureDevOps, Agile, AI, etc.Skills building performance reporting to track project delivery progress across consulting to provide visibility into our portfolio of complex deals (using data models, data analysis, Power BI, etc.)Experience developing and communicating role expectations, core skills and behaviors surrounding quality deliveryExperience reviewing and improving existing Learning and Development content surrounding delivery and risk and quality management in particularExperience in helping to build a community of experienced delivery coachesAbility to work independently and as part of a team.After 12-18 months, if you want to be considered for a transition into a permanent full-time client-facing role within Consulting, we expect you to have 5-8 years of experience in large-scale complex project management, business transformations, and systems implementation; strong communication skills, delivering project vision and status to all stakeholders; developing and sustaining deep client relationships using networking, negotiation and persuasion skills to identify and sell (as part of a team) potential new service opportunities; preparing and presenting complex written and verbal materials; and defining resource requirements, project workflow, budgets, billing and collection.PwC Canada is committed to cultivating an inclusive, hybrid work environment. Exact expectations for your team can be discussed with your interviewer.Why you’ll love PwCWe’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at: https://jobs-ca.pwc.com/ca/en/life-at-pwcPwC Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which are the lands of the ancestral, treaty and unceded territories of the First Nations, Métis and Inuit Peoples. We recognize the systemic racism, colonialism and oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity.Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank, certifications not specified)Required SkillsOptional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Case Development, Business Development, Business Expansion, Business Partnering, Business Presentations, Business Requirements Analysis, Client Management, Client Prospecting, Coaching and Feedback, Communication, Compensation Strategy, Contract Negotiation, Creativity, CRM Software, Customer Acquisition, Digital Business Development, Distribution Channel Performance, Embracing Change, Emotional Regulation, Empathy, Executive Negotiation {+ 38 more}Desired Languages (If blank, desired languages not specified)Travel Requirements Not SpecifiedAvailable for Work Visa Sponsorship? NoGovernment Clearance Required? NoJob Posting End DateAt PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We’re committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.We’re committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.To learn more about inclusion and diversity at PwC Canada: https://www.pwc.com/ca/en/about-us/diversity-inclusion.html. Be a part of The New Equation.Chez PwC Canada, notre atout le plus précieux, c’est notre personnel. Et c’est en apprenant les uns des autres que nous devenons plus forts. Nous avons à cœur de créer une communauté équitable et inclusive de professionnels de la résolution de problèmes, dans laquelle chacun se sent vraiment à sa place. Nous savons que l’expérience peut prendre diverses formes et, pour nous, donner confiance au public et résoudre des problèmes importants n’est possible que si notre milieu de travail reflète la diversité de la société dans laquelle nous vivons.Nous tenons à répondre à vos besoins tout au long du processus de demande d’emploi, d’entrevue et d’embauche. Si vous avez besoin de mesures d’adaptation pour être parfaitement à l’aise, faites-le-nous savoir à l’étape de la demande d’emploi.Pour en savoir plus sur l’inclusion et la diversité chez PwC Canada: https://www.pwc.com/ca/fr/about-us/diversity-inclusion.html. Faites partie de La Nouvelle équation.

Summary of PwC Canada Senior Manager Position

Role Overview:
PwC Canada is seeking a Senior Manager for Project Delivery Excellence in the Consulting Practice. The role involves driving strategic initiatives, ensuring quality management, and enhancing service delivery to optimize client satisfaction and revenue growth.

Key Responsibilities:

  • Quality Management: Implement processes to uphold high service delivery standards.
  • Data Analysis: Utilize various data sources to identify improvements in delivery processes.
  • Continuous Improvement: Develop and execute strategies for service enhancements.
  • Stakeholder Engagement: Collaborate with internal teams to align quality standards.
  • Reporting: Maintain records related to quality management.
  • Staff Experience: Design processes to enhance team engagement on client projects.

Experience and Skills Required:

  • Proven track record in managing complex projects and programs.
  • Familiarity with tools like Jira and AzureDevOps; experience in data analysis and reporting (Power BI).
  • Ability to communicate project expectations and develop client relationships.
  • 5-8 years of relevant experience, including business transformations.

PwC Canada Culture:
The firm focuses on inclusivity and personal development, offering a supportive work environment, competitive compensation, and opportunities for career growth.

Commitment to Diversity:
PwC Canada recognizes its responsibility toward Indigenous communities and emphasizes allyship, inclusion, and the importance of a diverse workplace to tackle societal issues effectively.

Application Process:
Candidates are encouraged to seek accommodations during the application process if needed, reflecting PwC’s commitment to an equitable hiring experience.

For further information, visit PwC Canada’s diversity and inclusion webpage or the employment application section.

Senior Manager, Delivery Excellence – PwC – Vancouver, BC

Company: PwC

Location: Vancouver, BC

Job description: ). Meaningful work you’ll be part of As a Senior Manager, Project Delivery Excellence for our Consulting Practice, you’ll work… Manager Job Description & Summary Join our growing Delivery Excellence Team! This opportunity is for those with a passion…
As a Senior Manager in Project Delivery Excellence within the Consulting Practice, you’ll play a key role in enhancing delivery quality. The position is tailored for individuals passionate about improving project outcomes and ensuring exceptional service excellence. Join the growing Delivery Excellence Team and contribute to impactful projects.
I’m unable to access external websites. However, if you provide the specific details or key points from the job description, I can help you create a similar job description or assist you in any other way!

Expected salary:

Job date: Thu, 17 Jul 2025 07:01:39 GMT

Coordinator, Member Partnerships and Program Excellence – Randstad – Toronto, ON

Company: Randstad

Location: Toronto, ON

Expected salary: $22 per hour

Job date: Wed, 25 Jun 2025 04:13:47 GMT

Job description: Are you ready to play a pivotal role-behind the scenes-in shaping Ontario’s interprofessional primary care landscape?Our client is launching an exciting new temporary Coordinator position that offers a perfect balance of high-impact program delivery, member-centered engagement, and digital systems innovation. You’ll have the autonomy to own key initiatives-from coordinating an annual conference to enhancing member tools and communications-while collaborating closely with senior leadership in a supportive, hybrid work environment.Advantages
-TTC Access
-Fully remote
– no weekends
-3months contract with a possibility of a permanent position
-Pay rate – $22/hrResponsibilities
Member Engagement & Administration (35%)
-Coordinate member recruitment, onboarding, renewals, and retention activities.-Support surveys, needs assessments, and feedback initiatives.-Manage logistics for member meetings and events.-Track engagement metrics and compile reports.-Serve as the first point of contact for member inquiries and manage follow-up.-Collaborate with leadership to ensure services align with organizational priorities.Program Supports (20%)
-Coordinate logistics for webinars, events, and an annual conference.-Support capacity-building programs (e.g., Governance and Leadership).-Collect and report on attendance and feedback for continuous improvement.-Communications & Content Management (20%)
Assist with newsletter content creation, formatting, and distribution.-Draft communications such as event invitations, web updates, and social media posts.-Maintain website content and post updates to social media.-Track engagement analytics and maintain communications calendars.Operations & Digital Systems (25%)
-Maintain member database, distribution lists, and digital platforms (e.g., CRM, LMS).-Update and curate content for members-only resources.-Provide user support and assist with system improvements.-Collect data and produce dashboards for insights and evaluation.-Ensure compliance with privacy and accessibility standards.Qualifications
-Post-secondary education in public health, health admin, communications, or a related field.-3-5 years of experience in a nonprofit, healthcare, or membership-based organization.-Strong communication, project coordination, and stakeholder engagement skills.-Proficient with CRM systems, email marketing platforms, and digital analytics tools.-Knowledge of Ontario’s primary care system is an asset.-Self-starter with a continuous improvement mindset and strong attention to detail.Summary
-Occasional travel within Ontario for events.-Business casual dress code when in-office.-Must be adaptable, organized, and comfortable working in a small team environment with direct access to leadership.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada’s workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

Job Summary: Temporary Coordinator Position in Ontario’s Healthcare Sector

A new temporary Coordinator role is available, focusing on enhancing Ontario’s interprofessional primary care landscape. This position offers a blend of program delivery, member engagement, and digital systems innovation.

Key Responsibilities:

  • Member Engagement & Administration (35%): Oversee recruitment, onboarding, event logistics, and member inquiries. Track engagement metrics.
  • Program Support (20%): Coordinate webinars, events, and collect feedback for improvements.
  • Communications & Content Management (20%): Assist with newsletters, social media, and website updates.
  • Operations & Digital Systems (25%): Maintain databases, user support, compliance, and reporting.

Qualifications:

  • Post-secondary education in a relevant field.
  • 3-5 years of experience in nonprofit or healthcare sectors.
  • Strong communication and organizational skills.
  • Familiarity with CRM and digital analytics.

Job Details:

  • Hours: Fully remote, no weekends, business casual dress code when in office.
  • Contract: 3 months with potential for permanence; pay rate is $22/hr.
  • Additional: Occasional travel within Ontario is required.

Commitment to Inclusion:

Randstad Canada emphasizes equity, diversity, and inclusion in hiring practices, ensuring accessibility for all candidates. Applicants are encouraged to identify any accommodation needs during the process.

Intern, Centre of Excellence (COE) Lab (4 Months) – Seaspan – North Vancouver, BC

Company: Seaspan

Location: North Vancouver, BC

Job description: Procedure Database. Work on special project as assigned by Welding Engineering and Quality Manager or/and Senior Manager… on special project as assigned by Welding Engineering and Welding Quality Senior Manager. Why you’ll love working…
The content outlines responsibilities related to a Procedure Database and involvement in special projects assigned by the Welding Engineering and Quality Manager or the Senior Manager. It emphasizes a positive work environment and the enjoyment of working on these projects.
I’m unable to access external websites directly. However, you can provide me with details from the job description or the key points you’re interested in, and I’ll be happy to help you craft a summary or rewrite it!

Expected salary: $26 per hour

Job date: Thu, 12 Jun 2025 06:59:35 GMT

Sr. Director, Operations Excellence – Miller’s Ale House – Orlando, FL

Company: Miller’s Ale House

Location: Orlando, FL

Expected salary:

Job date: Mon, 09 Jun 2025 05:29:30 GMT

Job description:

Job Description: Restaurant Support Center (RSC) Team Member

Position Overview:
Join our dynamic Restaurant Support Center (RSC) team, where you will play a crucial role in ensuring operational excellence across multiple departments, including Marketing, Supply Chain, Culinary, Training, IT, and Human Resources. As a vital member of our organization, you will help uphold our standards and company policies while fostering collaboration and effective communication throughout the company.

Key Responsibilities:

  • Cross-Department Collaboration: Work closely with teams in Marketing, Supply Chain, Culinary, Training, IT, and Human Resources to ensure a unified approach to meeting company objectives.

  • Standards and Policy Adherence: Support the development, implementation, and enforcement of company standards and policies to maintain a high level of service and operational efficiency.

  • Communication Facilitation: Act as a liaison between departments, ensuring that information flows seamlessly and that all team members are aligned with company goals and expectations.

  • Project Participation: Engage in various interdepartmental projects, contributing ideas and insights to enhance processes and overall performance.

  • Problem Solving: Address challenges as they arise, offering solutions and facilitating discussions to mitigate issues promptly.

  • Training Support: Assist with the development and delivery of training materials and programs to ensure all staff are equipped with the necessary knowledge and skills.

Qualifications:

  • Strong interpersonal and communication skills.
  • Ability to collaborate effectively across diverse teams.
  • Familiarity with restaurant operations and support functions.
  • Proven organizational skills and attention to detail.
  • Adaptable and proactive approach to problem-solving.

Join Us:
Become a part of our innovative and collaborative culture at the Restaurant Support Center, where your contributions will directly impact the success of our restaurants. If you are passionate about enhancing operational efficiency through teamwork and communication, we invite you to apply!

Temporary Coordinator, Member Partnerships and Program Excellence (Hybrid) – Staffmax – Toronto, ON

Company: Staffmax

Location: Toronto, ON

Expected salary: $23 – 30 per hour

Job date: Fri, 30 May 2025 01:57:19 GMT

Job description: Location: Toronto (Hybrid)
Contract Length: 3 months
Salary Range: $23-$30/hour (based on experience)Key Responsibilities
Member Partnerships (45%)
? Coordinate and implement member recruitment, onboarding, renewal, and retention strategies.
? Maintain and manage the member database, ensuring accuracy, segmentation, and regular updates.
? Facilitate meaningful and ongoing member engagement through surveys, meetings, and needs assessments.
? Serve as the first point of contact for member inquiries and issue resolution.
? Collaborate on and support the development of targeted member communications including newsletters, updates, and campaigns.
? Track engagement metrics and prepare reports to inform decision-making and strategy.
? Work with leadership to align member services with the needs of inter professional primary care teams, including administrative and clinical staff.Program Excellence (35%)
? Coordinate educational events (webinars, workshops, peer learning) that respond to member-identified needs.
? Support the planning and execution of the annual conference, from logistics and promotion to speaker coordination and post-event evaluation.
? Help deliver flagship capacity-building programs, including the Governance and Leadership Program focused on enhancing governance, business operations, and leadership competencies within member organizations.
? Apply knowledge translation and implementation support principles to design and adapt programming for accessibility, equity, and impact.
? Support program evaluation and continuous improvement activities.Operations and Digital Tools Management (20%)
? Maintain and regularly update content on the organization’s website, ensuring accuracy, accessibility, and alignment with member and program priorities.
? Oversee the functionality and relevance of the members-only section, curating and organizing educational content, tools, and resources to support knowledge sharing and easy access for members.
? Support the integration and effective use of digital platforms (e.g., CRM, marketing automation, learning management systems) to optimize engagement, outreach, and service delivery.
? Ensure file management practices follow organizational protocols and best practices, including structured storage, version control, and secure access.
? Uphold security, privacy, and accessibility standards across all digital systems in alignment with organizational policies and relevant legislation (e.g., PHIPA).
? Collaborate with communications and IT support to enhance user experience, troubleshoot issues, and maintain continuous improvement of digital platforms and assets.
? Monitor usage analytics and member feedback to recommend improvements and ensure systems meet user needs efficiently and effectively.Core Competencies and Skills
? Relationship Management: Strong interpersonal skills to build trust and rapport with diverse stakeholders.
? Knowledge Translation: Ability to synthesize and communicate evidence and best practices in clear and accessible ways.
? Implementation Support: Familiarity with frameworks and strategies to support organizational and practice change, including coaching, facilitation, and systems thinking.
? Event and Program Coordination: Proven experience managing multiple priorities and delivering high-quality educational or engagement events.
? Data and Systems Management: Competent in using CRM systems, survey platforms, and analytics tools to manage information and assess impact.
? Equity-Informed Practice: Deep commitment to health equity, inclusion, and team-based care in primary care settings.
? Strategic Thinking: Ability to connect day-to-day activities with the organization’s broader mission and vision.Qualifications
? Post-secondary education in public health, health administration, adult education, community engagement, communication/marketing/events, or a related field.
? 3-5 years of experience in a membership-based, nonprofit, or healthcare organization.
? Demonstrated experience with stakeholder engagement and program coordination.
? Knowledge of Ontario’s primary care landscape and inter professional models of care is a strong asset.
? Strong Project Management skills
? Strong written and verbal communication skills.
? Ability to work independently and collaboratively in a dynamic team environment.Working Conditions
? Flexible work environment with options for hybrid arrangements.
? Occasional travel within Ontario may be required for events and member outreach.
? Evening or weekend availability may be needed occasionally for conferences or special programming.
Company:Staffmax Staffing & Recruiting,

Job Summary

Location: Toronto (Hybrid)
Contract Length: 3 months
Salary Range: $23-$30/hour (based on experience)

Key Responsibilities

  1. Member Partnerships (45%)

    • Coordinate member recruitment, onboarding, and retention strategies.
    • Manage the member database for accuracy and updates.
    • Engage members through surveys and meetings.
    • Serve as the main contact for inquiries and support communication efforts.
    • Track metrics and prepare strategic reports.

  2. Program Excellence (35%)

    • Organize educational events and support the annual conference.
    • Enhance governance and leadership through capacity-building programs.
    • Adapt programming for accessibility and equity.
    • Aid in program evaluation and improvement.

  3. Operations and Digital Tools Management (20%)

    • Update website content and maintain members-only resources.
    • Integrate digital platforms for improved service delivery.
    • Ensure compliance with security and accessibility standards.
    • Collaborate for enhanced user experience and continuous improvement.

Core Competencies and Skills

  • Relationship Management: Strong interpersonal skills.
  • Knowledge Translation: Ability to communicate evidence clearly.
  • Implementation Support: Familiarity with change management frameworks.
  • Event Coordination: Experience in managing educational events.
  • Data Management: Proficient in using CRM and analytics tools.
  • Equity-Informed Practice: Commitment to health equity.
  • Strategic Thinking: Align day-to-day tasks with organizational goals.

Qualifications

  • Post-secondary education in relevant fields.
  • 3-5 years of experience in membership-based, nonprofit, or healthcare settings.
  • Project management skills and strong communication abilities.

Working Conditions

  • Flexible, hybrid work environment.
  • Occasional travel within Ontario for events.
  • Evening or weekend work may be required.

Company: Staffmax Staffing & Recruiting

Telus – ITIL Expert – ServiceNow and Telecom Service Excellence (Remote) – Toronto, ON

Company: Telus

Location: Toronto, ON

Expected salary: $100000 – 150000 per year

Job date: Fri, 23 May 2025 02:03:32 GMT

Job description: Join our team and what we’ll accomplish togetherAs pioneers in service management, we empower organizations to embrace agility and innovation through process-driven solutions that maximize productivity and stakeholder value. Our distinctive “service management first” philosophy shapes tomorrow’s workplace, driving operational excellence and workforce optimization. This approach accelerates success and achieves outcomes that would otherwise be unattainableAt TELUS, we’re not just modernizing-we’re redefining digital service management. Our ServiceNow Delivery Team leads transformative programs across OSS/BSS, NOC, and IT to power intelligent, sustainable, and people-centered experiences.
Help transition from legacy platforms to next-gen ServiceNow solutions (TSM, CSM)

  • Work in a product-based, agile culture that values innovation and measurable outcomes
  • Shape end-to-end digital workflows and build smarter operations using AI/ML and GenAI
  • Grow your career with certification support, leadership exposure, and high-impact delivery

This is your chance to be at the forefront of digital service excellence, where your ITIL expertise will directly shape how our customers experience telecommunications services. You’ll join a team that’s revolutionizing service management through AI-driven solutions and next-generation ServiceNow implementations. At TELUS, we offer more than just a role – we provide a platform where your expertise in ITIL and ServiceNow can drive enterprise-wide transformation. Join us in building the future of intelligent service management, where continuous learning, innovation, and technical mastery come together to create exceptional digital experiencesWhat you’ll do

  • Design and implement ITIL-based ITSM/CSM frameworks (Incident, Problem, Change, Configuration, Release, Case)
  • Lead process enablement across NOC, IT Operations, and customer support teams
  • Translate service management needs into scalable, configurable ServiceNow workflows
  • Drive root cause analysis, continuous improvement, and proactive issue resolution
  • Align OSS/BSS, performance monitoring, and service assurance with ITSM governance
  • Define, track, and improve KPIs, SLAs, and OLAs to ensure service excellence
  • Integrate ITSM tools (ServiceNow) with telecom platforms for end-to-end visibility
  • Act as a process owner and ITIL coach, ensuring compliance and adoption
  • Leverage GenAI technologies to optimize knowledge management, intelligent incident routing, and predictive analytics
  • Participate in audits and regulatory reviews, ensuring readiness and traceability

What you bring

  • Bachelor’s degree in Computer Science, Telecommunications, or related field
  • ITIL Expert Certification (ITIL 4 Managing Professional preferred)
  • 7+ years in ITSM roles, including 3+ years in telecom operations or OSS/BSS environments
  • Proven experience with ITIL process implementation in complex, enterprise-scale settings
  • Hands-on experience with ServiceNow ITSM/CSM modules and workflow configuration
  • ServiceNow certifications (CSA, CAD, CIS-ITSM)
  • Familiarity with cloud, IT security, and compliance standards (e.g., SOX, COBIT)
  • Strong communication, analytical, and stakeholder engagement skills

Great-to-haves

  • Experience with service orchestration and automation
  • Familiarity with TM Forum standards (eTOM, SID)
  • Certifications in Lean Six Sigma (Green Belt or Black Belt), CISSP, Prosci® Change Management, Design Thinking / Human-Centered
  • Design or equivalent
  • Proven ability to lead change, influence adoption, and scale best practices across a large organization

Advanced knowledge of English is required because you will most of the time interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position’s main responsibilities given its national scope.Salary Range: $100,000-$150,000Performance Bonus or Sales Incentive Plan: 15%Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both, based on the role’s requirements
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

Please note that the compensation shown in the job posting may be subject to change in 2025.A bit about usWe’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.Technology SolutionsWe’re into seeing where technology can take us, so if you have ever imagined what the future of supply chain management, cybersecurity, the cloud and Internet of Things will look like, we want you to be part of the team that makes it happen.We are honoured to be recognized5G
TELUS’s fastest network. 5G enables a superior experience with fast downloads and richer multimedia applications6
Innovation centres across Canada that bring our team members together with customers, partners, start ups, universities, hospitals and fellow colleagues to tackle some of the biggest technological hurdles Canada will face in the near future.1
Million active users logging into My TELUS per month (consumer mobility).AccessibilityTELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Maple Leaf Foods – Operation Excellence System Lead – Mississauga – Mississauga, ON

Company: Maple Leaf Foods

Location: Mississauga, ON

Expected salary:

Job date: Sun, 04 May 2025 04:34:40 GMT

Job description: The Opportunity:Drive significant performance improvement by leading Operation Excellence System (OES) deployment in plants across the Maple Leaf network (which requires travel up to 75% of the time) to drive OES adoption by all plants people from operators to leadership team
Any MLF team member interested in being considered for this role are encouraged to apply online by May 16. Applications received beyond that date are not guaranteed consideration.Snapshot of a Day-in-the-Life:

  • Drive significant performance improvement by leading OES deployment in plants across the Maple Leaf network (which requires travel up to 75% of the time) to drive OES adoption by all plants people from operators to leadership team
  • Providing on-site training, coaching and support to site leadership teams and OES pillar leads to enabling plants to continue OES maturity progression after initial deployment (Learn-Do-Teach approach).
  • Perform OES maturity assessment to guide plants on their journey to excellence.
  • Understand and support the execution of business objectives by supporting plant leadership teams across the Maple Leaf network with the identification of Critical Business Needs (CBN) and opportunities for improvement through OES maturity progression.
  • Lead OES performance management solution, connected worker solution and maturity progression governance
  • Lead OES communication and benchmarking.
  • Provide training and coaching to employees across Maple Leaf Foods to drive awareness and maturity progression.
  • Lead OES overall system and pillars playbook improvements
  • Be part of OES, also called “The Maple Leaf Way”, which is our structured management system to achieve excellence, based on the foundation of our Maple Leaf Leadership Edge Values and our Six Sigma discipline. This is how Maple Leaf Foods improves business processes, drives performance, solves complex problems, and implements significant changes.

What You’ll Bring:

  • Minimum 8 to 10 years of Lean/Operational Excellence work experience in manufacturing or supply chain.
  • Experience in an organization that has an operational excellence program or has led the deployment is an asset.
  • Great understanding of Operations Excellence (Lean Manufacturing).
  • Demonstrated ability to collaborate with operations leaders
  • Effective communication (verbal and written) with all levels of the organization, including senior leadership.
  • Ability to support change management across range of roles, functions, and sites
  • Inspire teams to deliver winning results against organizational priorities.
  • Lead teams through strong leadership, initiative and project management.
  • Track record of developing, coaching and leading teams of indirect reports.
  • Experience in commercial, finance or other transactional functions is an asset.
  • University degree (BSc. Engineering or Operations Management preferred).
  • Black Belt Certification or Lean Implementation Certification is an asset.

What We Offer at Maple Leaf Foods:

  • Being part of a high-performance, people-focused company that has an inspiring and unique vision to become the most sustainable protein company on earth, and a deep commitment to sustainable protein across North America.
  • An inclusive company culture and a work environment that keeps our people safe, rewards excellence, and empowers everyone to learn and contribute their best.
  • A hybrid work model that embraces remote work for eligible roles, helping team members achieve work-life balance-combining the best of both spending time working remotely, benefitting from focus time, and purposeful collaboration in the office setting.
  • Competitive Health and Wellness benefits that offer flexibility to meet your individual or family needs, including programs focused on improving mental health and wellbeing. These benefits start on your first day of employment.
  • Defined Contribution Pension Plan with company matching that starts on your first day of employment.
  • Learning and development opportunities, including workshops, ‘speaker series’ events, and resources that allow you to develop your skills and progress your career.
  • Comprehensive tuition reimbursement program that supports continuous learning and development of our team members through investment in eligible degrees, diplomas, professional certification, or trades programs.
  • Supporting our deep commitment to community impact, we offer up to two paid days annually to volunteer at a cause of your choice.

About Us: We’re a carbon neutral food company on a purposeful journey to Raise the Good in Food through better nutrition, safer food and workplaces, more humane animal care, and environmental sustainability efforts that protect our planet. We care about our communities and commit to reducing food insecurity in Canada. Join us on the journey. Let’s build a better future, together.We’re passionate about food. For more than 100 years, we’ve made delicious, healthy protein that Canadians love under iconic national and regional brands, like Maple Leaf®, Schneiders®, and Greenfield Natural Meat Co.® We’re on a journey to become the most sustainable protein company – not just in Canada – but on earth.

  • We are carbon neutral.
  • We are one of the only food companies in Canada to set science-based targets.

We’re a global food company with more than 13,500 team members. We operate sites in 20+ locations across Canada. We also have locations in the U.S. and Mexico, and do business in Asia.A diverse and inclusive work environment Championing diversity and inclusion is a critical component to advancing our collective purpose and vision and living the Maple Leaf Leadership Values. We believe in building, investing in, recognizing, and rewarding remarkable people who value an inclusive workplace, embrace all forms of diversity, and commit to including every voice in our collaborative environment. We’re so much stronger when we know we’re accepted and valued for who we are and what we each bring to the workplace.We embrace a strong, values-based culture Our eight Leadership Values are our north star. They guide the decisions we make for all our stakeholders: our consumers, our customers, our people, our communities, our shareholders, and the environment.

  • Doing What’s Right
  • Shared Value
  • High Performance
  • Diverse and Inclusive Teams
  • Disciplined Decision Making
  • Our Accountability
  • Intense Curiosity
  • Transparency and Humility

We thank all applicants for their interest in exploring employment opportunities with Maple Leaf Foods; however, only those selected for an interview will be contacted. Applicants may be subject to a background check and must meet the security criteria designated for the position.Championing diversity and inclusion is a critical component to advancing our collective purpose and vision, living the Maple Leaf Leadership Values, and delivering winning results. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired; please contact our Talent Attraction Team at .Disclaimer: Please note that salaries posted on sites other than the MLF Careers Page are not a reflection of Maple Leaf Foods and are an estimated salary range provided by that particular job board. Maple Leaf Foods offers competitive wages and an attractive total rewards package, which will be discussed during an interview with our Talent Team.#LI-Hybrid