Fidelity Investments – Desktop Service Technician Sr – Toronto, ON

Company: Fidelity Investments

Location: Toronto, ON

Expected salary:

Job date: Fri, 20 Dec 2024 05:58:08 GMT

Job description: Job DescriptionPlease note:Current work authorization for Canada is required for all openings.This is a regular, full-time position.You will be working on a 100% in office schedule as part of Fidelity’s dynamic working arrangement.The working hours for this position will be Monday – Friday, rotating shifts between 7:00 AM – 6:00 PM, with a rotating team on-call schedule.Both Bilingual and Unilingual candidates are encouraged to apply. The bilingual incumbent of this role is required to interact directly with our clients and colleagues who are located across Canada. It is required that we service our clients in the official language of their choice (French or English).Who We AreAt Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services – and we’re constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future.Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best – both personally and expertly.Business OverviewThe Desktop Technical Services team provides level 2 technical support to the Fidelity Canada line of businesses across Canada. Our operational success is driven by a strong team cohesion, focused around delivering a high level of service quality and customer experience to staff working remotely and in the office. We support approximately 2300 staff across the country from the main office in Toronto and smaller regional offices in Montreal, Calgary and Vancouver.How You’ll Make an ImpactThe success of our staff and company means our clients are also successful and delighted by the services we provide. As the Senior Desktop Technician, you will deliver stellar customer services and technical support to the “Fidelity Wealth ULC” division, with a white-glove and reactive approach to requests and resolutions. Through strong work ethics combined with proficient technical knowledge and hands-on experience of the technologies we use at Fidelity, you will ensure the equipment and solutions continue to operate and function as designed, and well maintained so staff don’t experience any delays or downtime.What You Will DoInteract in a professional manner with all staff with a strong focus on customer satisfaction and resolution.Provide ‘white glove’ services to Executives and business critical staff.Respond promptly to VIP and afterhours on-call interactions.Support high priority video conferences and meeting room technologies.Manage mobile devices (smartphones and tablets)Strive to ensure all individual and team SLA targets are met.Adhere to all established processes and policies.Create and maintain role related technical documentations.Provide training to staff.Investigate incident and problem tickets for root cause and resolution.Escalate priority cases and engage vendors accordingly to ensure timely resolution or product delivery.Follow standard procedures for employee on-boarding, transfer and off-boarding.Use ServiceNow to manage all daily activities.Maintain hardware assets in ServiceNow.Plan and procure equipment proactively for staff onboarding and hardware refresh projects.Manage devices with Microsoft Configuration Manager (SCCM), Intune and JAMF Pro.Manage assigned projects and initiatives.Provide local support at two disaster recovery sites (downtown Toronto and Vaughan).Visit the regional offices in Calgary and Vancouver if required.What We’re Looking ForComputer Science College Diploma / University Degree preferred or equivalent work experience.Bilingualism in English and French is an asset.ITIL v4 certification is required, while A+ certification completed within the last 5 years would be an asset.3+ years of hands-on experience as a Senior Desktop Technician (level 2) with:Microsoft Windows 10/11 and Apple MAC operating systems.Microsoft Office 2016 / O365.Microsoft Deployment Toolkit.Deploying devices configured for management with Microsoft Configuration Management, Azure Intune, Jamf Pro and Dell Wyse Management (WMS).VMWare/Citrix Virtual Desktops.Zoom, Polycom and Crestron configured video conference rooms with integration for Microsoft Teams and Google.ServiceNow – managing incidents, problems and change tickets and hardware assets.VPN and ZScaler PI/PA solution for laptops and desktop pcs.VMWare virtual desktops (VDI) Citrix via Netscaler Gateway.Repairing Lenovo computer hardware and RMA process.Managing corporate supervised phones and tablets with active carrier lines(Bell Mobility)The Expertise You BringStellar customer services experience and strong work ethicsProficient knowledge and experience managing end user hardware asset lifecycle.Experience managing company-wide hardware and software rollout and migration projects.Excellent communication (verbal and written) in both English and French.Strong analytical and problem-solving skills.A motivated team player who can work well under pressure, and in a fast-paced environment.Some of the ways we’ll help you feel valued and supported as part of our team:

  • Flexible working arrangements – 100% remote, hybrid, and in office options
  • Competitive total compensation, including company contributions to your group RRSP without a matching requirement from you
  • Comprehensive health benefits that start on your first day, with 100% employer-paid premiums, that include up to $5000 annually for mental health services and therapy
  • Parental leave top-up to 100% of your salary for a period of 25 weeks
  • Up to $650 for home office equipment
  • Generous time off policy, including 2 paid days annually to volunteer at a charity of your choice
  • Diversity and inclusion programs, including an active network of Employee Resource Groups
  • Extensive professional development opportunities, including access to over 11,000 training and development courses, tuition reimbursement, and monetary rewards for completing a required designation
  • We care a lot about fostering a compassionate, people-centric culture, and are proud to have been named one of Canada’s Top 100 employers for the last five years.

Fidelity Canada is an equal opportunity employerFidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground.Accommodation during the application processFidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at .No telephone inquiries or agencies please. We thank all applicants for their interest, please be advised that only those selected for an interview will be contacted.Why Work at Fidelity?We are proud to be recipients of the following:Awards

  • Canada’s Top 100 Employers

o Greater Toronto’s Top Employers
o Canada’s Top Family-Friendly Employers
o Canada’s Top Employers for Young People

  • Great Place To Work® Certified

o Best Workplaces for Inclusion
o Best Workplaces for Mental Wellness
o Best Workplaces for Today’s Youth
o Best Workplaces for Women
o Best Workplaces in Financial Services & Insurance
o Best Workplaces in Ontario
o Best Workplaces with Most Trusted Executive Teams

  • LinkedIn Top Companies in Canada
  • Human Resource Director (HRD) – Best Place To Work

o HRD – 5-Star Benefit Program
o HRD – 5-Star Diversity & Inclusion EmployerDesignations

  • Canadian Compassionate Companies – Certified
  • Benefits Canada’s Workplace Benefits Award – Future of Work Strategy
  • TalentEgg National Recruitment Excellence Award – Special Award for Diversity & Inclusion in Recruiting
  • Canadian HR Reporter’s Most Innovative HR Team

Fidelity Investments – Full Stack Developer – Toronto, ON

Company: Fidelity Investments

Location: Toronto, ON

Expected salary:

Job date: Sun, 08 Dec 2024 03:46:43 GMT

Job description: Job DescriptionWho We AreFidelity Clearing Canada (FCC) is the leading independent clearing broker and custodian in the Canadian market. We provide trade execution, clearing; custody and back-office support services to Canadian-based brokerage firms and registered Portfolio Managers.FCC is developing industry leading advisor platform capabilities for independent Portfolio Managers and Broker Dealer firms. This development will focus on providing integrated service, productivity, and revenue growth tools through implementation of systems supporting business process automation. This role will be part of the technology team tasked with developing business critical technology solutions designed to automate manual processes.What You Will Do

  • The Full Stack Developer, FCC is responsible for developing, enhancing, modifying, and maintaining software solutions for internal and external clients, with a focus on automating business processes.
  • Provide solution architecture, document design, code, develop program logic for new applications, analyze and modify logic in existing applications and ensures that system improvements, particularly those related to process automation, are successfully implemented.
  • Ensure that functional specifications can be implemented technically while developing and innovating commercial technology assets to meet objectives.
  • Implement the best practices of Agile and DevOps for development to deliver quality products predictably and consistently.
  • Develop unit tests to ensure high quality code and be accountable for the quality of the product delivered.
  • Complete documentation and procedures for installation and maintenance
  • Liaise with internal user groups as needed to effectively program applications based on business and systems requirements.

What We are Looking For

  • 5+ years of experience in web development, object-oriented analysis and design, and service-oriented architecture knowledge.
  • Experience designing and developing web-based platform to automate business processes.
  • Strong knowledge of modern automation architecture, technologies, and processes.
  • Experience with automation platforms (Appian, RPA or similar).
  • Hands-on experience with the following: Angular (Typescript), JavaScript, Java, Hibernate, RESTful API, Spring Boot – creation of microservices.
  • Knowledge of SQL and database platforms such as Oracle, SQL Server.
  • Experience in using Agile project management tools (JIRA, Confluence), and automated delivery pipelines CI/CD.
  • Experience developing cloud native solutions according to industry best practices.
  • Unix/Linux operating system knowledge.

The following are considered an asset:

  • Experience with cloud-based applications on AWS.
  • Wealth management, brokerage, or financial services experience.
  • Completion of the Canadian Securities Course.

The Expertise You Bring

  • In-depth technical insight and experience to inform, guide, challenge and support technical decisions.
  • Extensive analytical, conceptual, and innovative problem-solving abilities.
  • Strong technical aptitude and able to adapt to new technologies quickly.
  • Clear and concise communicator, both written and verbal.
  • Goal-oriented and a self-starter.
  • Ability to quickly learn, adapt and change to meet the needs of a changing environment.
  • Good multitasking capabilities and ability to work effectively in an agile environment.

Education and Experience

  • University Degree/College Diploma, preferably in Computer Science, or equivalent work experience.

Current work authorization for Canada is required for all openings.Some of the ways we’ll help you feel valued and supported as part of our team:

  • Flexible working arrangements – 100% remote, hybrid, and in office options
  • Competitive total compensation, including company contributions to your group RRSP without a matching requirement from you
  • Comprehensive health benefits that start on your first day, with 100% employer-paid premiums, that include up to $5000 annually for mental health services and therapy
  • Parental leave top-up to 100% of your salary for a period of 25 weeks
  • Up to $650 for home office equipment
  • Generous time off policy, including 2 paid days annually to volunteer at a charity of your choice
  • Diversity and inclusion programs, including an active network of Employee Resource Groups
  • Extensive professional development opportunities, including access to over 11,000 training and development courses, tuition reimbursement, and monetary rewards for completing a required designation

We care a lot about fostering a compassionate, people-centric culture, and are proud to have been named one of Canada’s Top 100 employers for the last five years.Fidelity Canada is an equal opportunity employerFidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground.Accommodation during the application processFidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at .No telephone inquiries or agencies please. We thank all applicants for their interest, please be advised that only those selected for an interview will be contacted.Why Work at Fidelity?We are proud to be recipients of the following:Awards

  • Canada’s Top 100 Employers

o Greater Toronto’s Top Employers
o Canada’s Top Family-Friendly Employers
o Canada’s Top Employers for Young People

  • Great Place To Work® Certified

o Best Workplaces for Inclusion
o Best Workplaces for Mental Wellness
o Best Workplaces for Today’s Youth
o Best Workplaces for Women
o Best Workplaces in Financial Services & Insurance
o Best Workplaces in Ontario
o Best Workplaces with Most Trusted Executive Teams

  • LinkedIn Top Companies in Canada
  • Human Resource Director (HRD) – Best Place To Work

o HRD – 5-Star Benefit Program
o HRD – 5-Star Diversity & Inclusion EmployerDesignations

  • Canadian Compassionate Companies – Certified
  • Benefits Canada’s Workplace Benefits Award – Future of Work Strategy
  • TalentEgg National Recruitment Excellence Award – Special Award for Diversity & Inclusion in Recruiting
  • Canadian HR Reporter’s Most Innovative HR Team

Fidelity Investments – Business Analyst – Toronto, ON

Company: Fidelity Investments

Location: Toronto, ON

Expected salary:

Job date: Sun, 08 Dec 2024 04:05:12 GMT

Job description: Job DescriptionYou will be working on a flexible hybrid schedule as part of Fidelity’s dynamic working arrangement.At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services – and we’re constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future.Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best – both personally and professionally.How You’ll Make an Impact:
As a Business Analyst for Fidelity Canada within the IS Department, you will be assigned cross organizational projects/Stories and responsible for business requirements elicitation, analysis, and documentation. You will assist with the project scope estimation, planning, requirements phasing/prioritization and weigh in on the preferred methodological approach. You will act as the intermediary and liaison between the business units and IS teams, translating business and technical (system) requirements accordingly. Additionally, you will support the Development and QA teams through the design and testing phases of the requirements as well as coordinating Business Readiness activities for the business where applicable.

  • Business Analysis Planning & Monitoring
  • Elicitation, Collaboration, Analysis & Design
  • Consultation, Business Support & Readiness Testing

What We Are Looking For:

  • Completed College degree (3-year program) or equivalent work experience
  • 3- 5 years of experience in the mutual fund operations industry, preferably in a senior role with product offering/transactional Subject Matter Expertise
  • Experience with cloud migration, web-based applications, and salesforce is strongly preferred
  • Experience working within an Agile framework/on a Scrum team (asset)
  • IIBA or Business Analysis certification, CSM & CSPO (Asset)

The Expertise You Bring:

  • Experience working with the Software Development Lifecycle (SDLC) analyzing requirements, liaising with business and technical stakeholders, leading requirement elicitation working sessions and developing and presenting recommendations / solutions to business partners and senior management.
  • Familiarity with BABOK methodology and Business Analysis Best Practices.
  • Superior communication skills, both oral and written.
  • Strong analytical skills.
  • You self-manage, govern your time accordingly and are a skilled multitasker. You are comfortable conducting meetings and display strong interpersonal skills that will facilitate working with sponsors, business stakeholders, Development and QA (testing) in order to be successful in this role

Current work authorization for Canada is required for all openings.Some of the ways we’ll help you feel valued and supported as part of our team:

  • Flexible working arrangements – 100% remote, hybrid, and in office options
  • Competitive total compensation, including company contributions to your group RRSP without a matching requirement from you
  • Comprehensive health benefits that start on your first day, with 100% employer-paid premiums, that include up to $5000 annually for mental health services and therapy
  • Parental leave top-up to 100% of your salary for a period of 25 weeks
  • Up to $650 for home office equipment
  • Generous time off policy, including 2 paid days annually to volunteer at a charity of your choice
  • Diversity and inclusion programs, including an active network of Employee Resource Groups
  • Extensive professional development opportunities, including access to over 11,000 training and development courses, tuition reimbursement, and monetary rewards for completing a required designation

We care a lot about fostering a compassionate, people-centric culture, and are proud to have been named one of Canada’s Top 100 employers for the last five years.Fidelity Canada is an equal opportunity employerFidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground.Accommodation during the application processFidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at .No telephone inquiries or agencies please. We thank all applicants for their interest, please be advised that only those selected for an interview will be contacted.Why Work at Fidelity?We are proud to be recipients of the following:Awards

  • Canada’s Top 100 Employers

o Greater Toronto’s Top Employers
o Canada’s Top Family-Friendly Employers
o Canada’s Top Employers for Young People

  • Great Place To Work® Certified

o Best Workplaces for Inclusion
o Best Workplaces for Mental Wellness
o Best Workplaces for Today’s Youth
o Best Workplaces for Women
o Best Workplaces in Financial Services & Insurance
o Best Workplaces in Ontario
o Best Workplaces with Most Trusted Executive Teams

  • LinkedIn Top Companies in Canada
  • Human Resource Director (HRD) – Best Place To Work

o HRD – 5-Star Benefit Program
o HRD – 5-Star Diversity & Inclusion EmployerDesignations

  • Canadian Compassionate Companies – Certified
  • Benefits Canada’s Workplace Benefits Award – Future of Work Strategy
  • TalentEgg National Recruitment Excellence Award – Special Award for Diversity & Inclusion in Recruiting
  • Canadian HR Reporter’s Most Innovative HR Team

Fidelity Investments – Regulatory Compliance Manager – Toronto, ON

Company: Fidelity Investments

Location: Toronto, ON

Expected salary:

Job date: Wed, 11 Dec 2024 07:47:10 GMT

Job description: Job Description*Please note this is a 6 month contract*This is a hybrid role with a mix of remote and in-office workingCurrent work authorization for Canada is required for all openings.Who We AreAt Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services – and we’re constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future.Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best – both personally and professionally.Fidelity Clearing Canada (FCC) is the leading independent clearing broker and custodian in the Canadian market. We provide trade execution, clearing, custody and back-office support services to Canadian-based brokerage firms and the Canadian brokerage arms of U.S.-based firms.For more information about Fidelity Clearing Canada, please visitWhat We DoThe Regulatory Compliance Manager reports to the Director, Policies, Procedures and Privacy FCC and is primarily responsible for the daily operations, including but not limited to Complex account review, AML, privacy and inquiry responses. Key areas of accountability including Complex account review and inquiry responses. In addition, position will involve direct responsibility for regulatory reporting and acting as a backup to other members of FCC Compliance team. You will provide subject matter expertise for system development, assist with staff training, generate reporting metrics for periodic reporting to the Board of Directors. You will also provide backup for other Risk and Compliance functions and will be a member of a team of compliance professionals dedicated to meeting the requirements of an ever-evolving regulatory landscape.How You’ll Make an ImpactComplex Account/multi-layered account structure review & Documentation reviewConduct review of complex account/multi-layered account structure and advise documentation requirementProvide assistance with various client account documentation managementProvide guidance/answer inquiries relating to QI/FATCA/CRSAnti-Money LaunderingEnsuring all incidents are escalated appropriately to the Director, Policies, Procedures and Privacy FCCAssist with regulatory reporting and monitoring of high-risk itemsDeveloping and updating policy and proceduresManaging the transaction and sanction monitoring programsPrivacyAnalyze, interpret and communicate privacy rulesUpdate and develop Privacy PoliciesManage privacy incident report processCompliance and risk supportAdvise, train, and develop awareness of compliance related issues among FCC staff which may involve both staff training and support.Interpret both internal policies and regulatory instruments to resolve both client and staff related issues.Co-author new policies and procedures with the P&P Director,Assist with regulatory audit requestsComplete regulatory reporting such as short position reporting, Large Open Position Reporting and Fixed income reporting.Update and review existing policies and procedures annually or as required.Act as a backup for response to regulatory requests.Assist as required in processing and analysis of risk daily workflow.Assist with answering and/or guidance with general compliance inquiryAssist with review of fund movement requests and escalationsAct as a backup for monitoring of employee trading.Incident escalation and managementEnsure all incidents are escalated appropriately to the Director, Policies, Procedures and Privacy FCCAssist with regulatory reporting of high-risk items to either FINTRAC or IIROC.Record keeping and retention of all back up materials.Analyze daily trade activity to determine flags which are appropriately tracked.What We’re Looking For5 or more years’ experience in the investment dealer industry, including experience in compliance rolesCompletion of University degreeStrong understanding of the rules and regulations (securities/AML /privacy)Obtained or working towards CSCWhat You Will NeedStrong analytical skills.Deep understanding of complex account types and working knowledge of QI/FATCA/CRS, Canada’s AML regulations applicable to a Broker Dealer and other IIROC and CSA regulations.Strong communication, written, verbal and presentation skills.High level of proficiency with Microsoft Excel and Access. Good working ability with MS Word and PowerPoint.Strong interpersonal skills; proficient at providing and accepting feedback.Fidelity Canada is an equal opportunity employerFidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground.Accommodation during the application processFidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at .No telephone inquiries or agencies please. We thank all applicants for their interest, please be advised that only those selected for an interview will be contacted.Why Work at Fidelity?We are proud to be recipients of the following:Awards

  • Canada’s Top 100 Employers

o Greater Toronto’s Top Employers
o Canada’s Top Family-Friendly Employers
o Canada’s Top Employers for Young People

  • Great Place To Work® Certified

o Best Workplaces for Inclusion
o Best Workplaces for Mental Wellness
o Best Workplaces for Today’s Youth
o Best Workplaces for Women
o Best Workplaces in Financial Services & Insurance
o Best Workplaces in Ontario
o Best Workplaces with Most Trusted Executive Teams

  • LinkedIn Top Companies in Canada
  • Human Resource Director (HRD) – Best Place To Work

o HRD – 5-Star Benefit Program
o HRD – 5-Star Diversity & Inclusion EmployerDesignations

  • Canadian Compassionate Companies – Certified
  • Benefits Canada’s Workplace Benefits Award – Future of Work Strategy
  • TalentEgg National Recruitment Excellence Award – Special Award for Diversity & Inclusion in Recruiting
  • Canadian HR Reporter’s Most Innovative HR Team

Fidelity Investments – Talent Development Consultant – Toronto, ON

Company: Fidelity Investments

Location: Toronto, ON

Expected salary:

Job date: Wed, 11 Dec 2024 08:41:10 GMT

Job description: Job DescriptionThis is a hybrid role with a mix of remote and in-office workingCurrent work authorization for Canada is required for all openings.Who We AreAt Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services – and we’re constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future.Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best – both personally and professionally.What We DoThe Talent Development Consultant will oversee and enhance key initiatives, including new hire onboarding, student programs, leadership development, and other talent development projects. This role is ideal for someone with a passion for creating exceptional learning and development experiences and a proven ability to manage multiple programs. The successful candidate will collaborate with stakeholders across the organization to deliver programs that align with Fidelity’s strategic objectives and enhance employee growth.How You’ll Make an ImpactDesign and refine onboarding programs for new employees, ensuring a seamless transition into Fidelity’s culture and values.Create engaging learning experiences tailored to diverse audiences, leveraging innovative tools and methodologies.Lead end-to-end program management, including planning, logistics, facilitation, and evaluation.Partner with HR and business leaders to ensure programs align with strategic priorities and deliver measurable outcomes.Build strong relationships with internal and external partners, including vendors, universities, and community organizations.Provide support to program participants to enhance their learning and career development.Evaluate program effectiveness through participant feedback, performance metrics, and alignment with business goals.Stay informed on industry trends, best practices, and emerging technologies in talent development.Identify opportunities for innovation and scalability across Fidelity’s learning and development initiatives.What We’re Looking ForBachelor’s degree in Business Administration, Human Resources, Education, or a related field (or equivalent experience).2-4 years of experience in talent development, program management, or a related role, preferably within a corporate or financial services environment.Proven ability to design, implement, and evaluate learning and development programs.Strong project management skills, including the ability to manage multiple priorities and stakeholders.What You Will BringStrong facilitation skills with the ability to engage audienceExceptional at building strong relationships and influencing outcomesPassionate about talent development as evidenced by research and staying on top of trendsStrong drive to succeed in a dynamic environment, and a willingness to learnExcellent written, verbal, and interpersonal skills and advocate skilfully for important initiativesFidelity Benefits and Perks!100% remote and hybrid work arrangementsCompetitive total compensation packageOpportunity to participate in Fidelity profit-sharing programCompany contributes into your RRSP, without a matching requirement from youHealth benefits and coverage, with no requirement for employee paid premiums, including up to $5000 for therapyHealth Care Spending AccountTELUS Health Virtual Care appHealth and Fitness ReimbursementUp to $650 for home office equipmentGenerous time off policy2 paid days annually to volunteerAccess to over 11,000 training and development coursesTuition reimbursementMonetary awards for completing a required designationAnnual dues reimbursement for professional designationsPregnancy/Parental/Adoption Leave – Fidelity will top-up to 100% of your salary for a period of 25 weeksFidelity Canada is an equal opportunity employerFidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground.Accommodation during the application processFidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at .No telephone inquiries or agencies please. We thank all applicants for their interest, please be advised that only those selected for an interview will be contacted.Why Work at Fidelity?We are proud to be recipients of the following:Awards

  • Canada’s Top 100 Employers

o Greater Toronto’s Top Employers
o Canada’s Top Family-Friendly Employers
o Canada’s Top Employers for Young People

  • Great Place To Work® Certified

o Best Workplaces for Inclusion
o Best Workplaces for Mental Wellness
o Best Workplaces for Today’s Youth
o Best Workplaces for Women
o Best Workplaces in Financial Services & Insurance
o Best Workplaces in Ontario
o Best Workplaces with Most Trusted Executive Teams

  • LinkedIn Top Companies in Canada
  • Human Resource Director (HRD) – Best Place To Work

o HRD – 5-Star Benefit Program
o HRD – 5-Star Diversity & Inclusion EmployerDesignations

  • Canadian Compassionate Companies – Certified
  • Benefits Canada’s Workplace Benefits Award – Future of Work Strategy
  • TalentEgg National Recruitment Excellence Award – Special Award for Diversity & Inclusion in Recruiting
  • Canadian HR Reporter’s Most Innovative HR Team

Fidelity Investments – Data Visualization Analyst – Toronto, ON

Company: Fidelity Investments

Location: Toronto, ON

Expected salary:

Job date: Wed, 11 Dec 2024 01:20:36 GMT

Job description: Job DescriptionCurrent work authorization for Canada is required for all openings.You will be working on a flexible hybrid schedule as part of Fidelity’s dynamic working arrangement.Who We AreAt Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services – and we’re constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future.Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best – both personally and professionally.What You’ll DoPart of the Finance Department Business Performance Management and Analytics Team, the Data Analyst and Reporting Tools Developer provides analysis and guidance to the members of the Fidelity Senior Executive Team and the business units they manage. Our team works very closely with these client groups and strives to provide value added analysis that helps advance the business of the groups we support.The Data Analyst and Reporting Tools Developer reports to the Manager, Business Performance Management and is responsible for the planning, design, development, and deployment of new reporting database tools as well as the enhancement of existing reports and database reporting applications. These tools are used by business users help make data exploration easier supporting their need to make decisions given different scenarios and changing business conditions.

  • Research and analyze current reporting and business data needs
  • Provide ongoing reports and prepare detailed documentation of tools and reporting procedures
  • Devise and implement tools to automate and streamline processes that achieve efficiency for both business and finance users
  • Design and implement reporting databases and applications using data from relational databases and flat file sources
  • Design and perform testing for data integrity and application performance
  • Maintain and re-engineer existing Business Objects, Access and Excel based reports
  • Perform data cleansing and manipulation, working with multiple disparate data sources

What We’re Looking For

  • A University degree (preferably in computer science, information science, management information systems, business administration or finance) or equivalent working experience is preferred.
  • Experience in the financial services or mutual fund industry would be an asset
  • 3 – 5 years’ experience working with relational / multidimensional databases and SQL coding
  • Experience with cloud technologies (i.e. Snowflake, AWS)
  • Familiar with ETL tools such as Informatica
  • Experience with enterprise reporting and dashboard applications (Business Objects is an asset, Tableau, PowerBI)
  • Previous experience performing complex business analysis, including data flow analysis and modelling
  • Knowledge of VBA programming, MS Access and Excel

The Expertise You Bring:

  • Proficient in critical thinking and managing multiple tasks simultaneously.
  • Solid communication skills
  • Excellent problem solver demonstrating the ability to work independently
  • Effective project management skills
  • Innovative thinker with an aptitude for creativity in data visualizations
  • Skilled in process re-design and re-engineering Profound technical proficiency in multiple technologies (i.e. Snowflake, Informatica, Tableau, PowerBI)

Some of the ways we’ll help you feel valued and supported as part of our team:

  • Flexible working arrangements – 100% remote, hybrid, and in office options
  • Competitive total compensation, including company contributions to your group RRSP without a matching requirement from you
  • Comprehensive health benefits that start on your first day, with 100% employer-paid premiums, that include up to $5000 annually for mental health services and therapy
  • Parental leave top-up to 100% of your salary for a period of 25 weeks
  • Up to $650 for home office equipment
  • Generous time off policy, including 2 paid days annually to volunteer at a charity of your choice
  • Diversity and inclusion programs, including an active network of Employee Resource Groups
  • Extensive professional development opportunities, including access to over 11,000 training and development courses, tuition reimbursement, and monetary rewards for completing a required designation
  • We care a lot about fostering a compassionate, people-centric culture, and are proud to have been named one of Canada’s Top 100 employers for the last five years.

Fidelity Canada is an equal opportunity employerFidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground.Accommodation during the application processFidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at .No telephone inquiries or agencies please. We thank all applicants for their interest, please be advised that only those selected for an interview will be contacted.Why Work at Fidelity?We are proud to be recipients of the following:Awards

  • Canada’s Top 100 Employers

o Greater Toronto’s Top Employers
o Canada’s Top Family-Friendly Employers
o Canada’s Top Employers for Young People

  • Great Place To Work® Certified

o Best Workplaces for Inclusion
o Best Workplaces for Mental Wellness
o Best Workplaces for Today’s Youth
o Best Workplaces for Women
o Best Workplaces in Financial Services & Insurance
o Best Workplaces in Ontario
o Best Workplaces with Most Trusted Executive Teams

  • LinkedIn Top Companies in Canada
  • Human Resource Director (HRD) – Best Place To Work

o HRD – 5-Star Benefit Program
o HRD – 5-Star Diversity & Inclusion EmployerDesignations

  • Canadian Compassionate Companies – Certified
  • Benefits Canada’s Workplace Benefits Award – Future of Work Strategy
  • TalentEgg National Recruitment Excellence Award – Special Award for Diversity & Inclusion in Recruiting
  • Canadian HR Reporter’s Most Innovative HR Team

Project Manager – Fidelity Investments – Toronto, ON

Company: Fidelity Investments

Location: Toronto, ON

Expected salary:

Job date: Sun, 08 Dec 2024 04:08:50 GMT

Job description: around transparency, leadership, and collaboration. What You Will Do The Project Manager will support a multi-year enterprise… of initiative; comfortable in fast-paced, dynamic, and highly collaborative environment. The Project Manager will be accountable…

Fidelity Investments – Business Systems Analyst FCC – Toronto, ON

Company: Fidelity Investments

Location: Toronto, ON

Expected salary:

Job date: Wed, 27 Nov 2024 02:59:24 GMT

Job description: Job DescriptionCurrent work authorization for Canada is required for all openingsYou will be working on a 100% remote office schedule as part of Fidelity’s dynamic working arrangement.Who We AreAt Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services – and we’re constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future.Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best – both personally and expertly.Business OverviewFidelity Clearing Canada (FCC) is the leading independent clearing broker and custodian in the Canadian market. We provide trade execution, clearing, custody and back-office support services to Canadian-based brokerage firms and the Canadian brokerage arms of U.S.-based firms.For more information about Fidelity Clearing Canada, please visitWhat You Will DoThe Business Systems Analyst FCC is a technical expert who is responsible for examining, designing, and recommending specific application or operating systems based on business needs and requirements.The Value You DeliverLiaise between (internal) users and technology partners for requirements gatheringDetermine business and user needs, complete the documentation of requirements, and translate them to accurate requirement specifications for developmentDocument the “as is” process by analysing and modelling relevant user processes, rules, and data relationshipsIdentifies problems by performing independent research and assessing best practices andcommunicates where technology will help.Collaborate with application development and vendors to identify potential solutions and helps to define the selection criteriaAttend client, technology and user meetings working closely to identify needs, costs, and benefits of potential solutionsAssist with the preparation of testing data and new solutions to ensure adherence to specifications and user requirementsParticipate in user acceptance testing, documents all problems, and assists in their resolutionCollects and analyses software releases; integrates releases with business processes and user experienceUsing continuous improvement methodologies continually searches for and takes initiative to improve and/or eliminate ineffective processes to improve customer service or gain efficienciesWhat We’re Looking ForUniversity Degree, preferably in Computer Science or equivalent relevant work experienceMore than 3 years working experience in a business systems analyst role in Brokerage Securities Industry or Financial services with strong business and/or IT knowledgeExperience in requirement gathering and use cases developmentKnowledge of Wealth Management Business and Capital MarketsThe Skills You BringExperience working in an Agile environment on a self-managed teamStrong analytical, conceptual, and innovative problem-solving abilitiesStrong attention to detailAbility to work independently while being in a team environmentStrong technical aptitude and ability adapt to new technologies quicklyExcellent communicator both written and verbalGoal-oriented and a self-starterAbility to quickly learn, adapt and change to meet the needs of a changing environmentFamiliarity with JIRA, and ConfluenceSome of the ways we’ll help you feel valued and supported as part of our teamFlexible working arrangements – 100% remote, hybrid, and in office optionsCompetitive total compensation, including company contributions to your group RRSP without a matching requirement from youComprehensive health benefits that start on your first day, with 100% employer-paid premiums, that include up to $5000 annually for mental health services and therapyParental leave top-up to 100% of your salary for a period of 25 weeksUp to $650 for home office equipmentGenerous time off policy, including 2 paid days annually to volunteer at a charity of your choiceDiversity and inclusion programs, including an active network of Employee Resource GroupsExtensive professional development opportunities, including access to over 11,000 training and development courses, tuition reimbursement, and monetary rewards for completing a required designationWe care a lot about fostering a compassionate, people-centric culture, and are proud to have been named one of Canada’s Top 100 employers for the last five years.Fidelity Canada is an equal opportunity employerFidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground.Accommodation during the application processFidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at .No telephone inquiries or agencies please. We thank all applicants for their interest, please be advised that only those selected for an interview will be contacted.Why Work at Fidelity?We are proud to be recipients of the following:Awards

  • Canada’s Top 100 Employers

o Greater Toronto’s Top Employers
o Canada’s Top Family-Friendly Employers
o Canada’s Top Employers for Young People

  • Great Place To Work® Certified

o Best Workplaces for Inclusion
o Best Workplaces for Mental Wellness
o Best Workplaces for Today’s Youth
o Best Workplaces for Women
o Best Workplaces in Financial Services & Insurance
o Best Workplaces in Ontario
o Best Workplaces with Most Trusted Executive Teams

  • LinkedIn Top Companies in Canada
  • Human Resource Director (HRD) – Best Place To Work

o HRD – 5-Star Benefit Program
o HRD – 5-Star Diversity & Inclusion EmployerDesignations

  • Canadian Compassionate Companies – Certified
  • Benefits Canada’s Workplace Benefits Award – Future of Work Strategy
  • TalentEgg National Recruitment Excellence Award – Special Award for Diversity & Inclusion in Recruiting
  • Canadian HR Reporter’s Most Innovative HR Team

Fidelity Investments – Credit Risk Specialist – Toronto, ON

Company: Fidelity Investments

Location: Toronto, ON

Expected salary:

Job date: Thu, 28 Nov 2024 03:07:34 GMT

Job description: Job DescriptionCredit Risk SpecialistYou will be working on a flexible hybrid schedule as part of Fidelity’s dynamic working arrangement.At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services – and we’re constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future.Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best – both personally and professionally.Business Overview:Fidelity Clearing Canada (FCC) is the leading independent clearing broker and custodian in the Canadian market. We provide trade execution, clearing, custody and back-office support services to Canadian-based brokerage firms and the Canadian brokerage arms of U.S.-based firms.How You’ll Make an ImpactPosition Overview:The Credit Risk Specialist is responsible for monitoring and providing credit risk analysis on Introducing Brokers (IBs) and Portfolio Managers (PMs) accounts and activities. This role ensures compliance with external regulations and internal FCC Policies and Procedures (P&Ps). These responsibilities include monitoring client accounts and approving asset movements. The incumbent is also responsible for producing regular and ad hoc reports.Key Accountabilities:Review, assess, and report on client and firm account deficiencies to ensure timely resolution to account shortfalls. Execute sellouts on overdue deficient accounts or accounts that pose an imminent credit risk.Escalate to management potential credit risks related to specific client accounts or accounts that hold principle positions.Demonstrate a good understanding of IIROC rules, regulations, and conducts pertaining to client margin and cash accounts. Ensure that clients are adhering to FCC’s house policies and the Canadian regulatory rules, regulations, and guidelines.Review and approve client withdrawals (cheque, wire transfer and electronic fund transfer) in a timely manner. This includes reviewing accounts to ensure withdrawals will not put a client into a deficient position.Monitor and approve cash and securities movements in accordance with SLA’s and Credit Risk and Compliance policies.Review and deliver timely, accurate resolutions to internal and external client email requests pertaining to credit risk issues, asset movements, internal policies, and general inquiries.Foster and build relationships with introducing brokers and portfolio managers to ensure FCC’s credit and risk policies and procedures are understood, supported, and reinforced to target best practices that contribute to FCC’s risk vision.Complete reporting to internal stakeholders and Senior Management Team. This includes compiling and analyzing data into regular and ad-hoc reports, and dashboards.Keeps abreast of economic and markets developments by using Bloomberg and/or Google Finance to inform decision making and credit risk policies.What We’re Looking For:Minimum 3 years’ experience in the financial services industry preferably in the brokerage industry.Completion of post-secondary degree/diploma, preferably in Finance, Mathematics, Economics, or a related field – or equivalent work experience.Broad understanding and experience with risk management methodologies, particularly credit risk.Completion of Conduct and Practice Handbook (CPH) and Canadian Securities Course (CSC) is preferred.Expertise You Will Bring:Strong knowledge of capital markets and industry regulationsStrong Excel and VBA skillsDemonstrated ability to organize and manage multiple tasks simultaneouslyExcellent interpersonal, verbal, and written communication skillsStrong analytical and problem-solving skillsStrong client service orientationSelf-motivated, detail oriented and takes initiativeCurrent work authorization for Canada is required for all openings.—-Some of the ways we’ll help you feel valued and supported as part of our team:Flexible working arrangements – 100% remote, hybrid, and in office optionsCompetitive total compensation, including company contributions to your group RRSP without a matching requirement from youComprehensive health benefits that start on your first day, with 100% employer-paid premiums, that include up to $5000 annually for mental health services and therapyParental leave top-up to 100% of your salary for a period of 25 weeksUp to $650 for home office equipmentGenerous time off policy, including 2 paid days annually to volunteer at a charity of your choiceDiversity and inclusion programs, including an active network of Employee Resource GroupsExtensive professional development opportunities, including access to over 11,000 training and development courses, tuition reimbursement, and monetary rewards for completing a required designationWe care a lot about fostering a compassionate, people-centric culture, and are proud to have been named one of Canada’s Top 100 employers for the last five years.Fidelity Canada is an equal opportunity employerFidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground.Accommodation during the application processFidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at .No telephone inquiries or agencies please. We thank all applicants for their interest, please be advised that only those selected for an interview will be contacted.Why Work at Fidelity?We are proud to be recipients of the following:Awards

  • Canada’s Top 100 Employers

o Greater Toronto’s Top Employers
o Canada’s Top Family-Friendly Employers
o Canada’s Top Employers for Young People

  • Great Place To Work® Certified

o Best Workplaces for Inclusion
o Best Workplaces for Mental Wellness
o Best Workplaces for Today’s Youth
o Best Workplaces for Women
o Best Workplaces in Financial Services & Insurance
o Best Workplaces in Ontario
o Best Workplaces with Most Trusted Executive Teams

  • LinkedIn Top Companies in Canada
  • Human Resource Director (HRD) – Best Place To Work

o HRD – 5-Star Benefit Program
o HRD – 5-Star Diversity & Inclusion EmployerDesignations

  • Canadian Compassionate Companies – Certified
  • Benefits Canada’s Workplace Benefits Award – Future of Work Strategy
  • TalentEgg National Recruitment Excellence Award – Special Award for Diversity & Inclusion in Recruiting
  • Canadian HR Reporter’s Most Innovative HR Team