Company: Dynacare
Location: Brampton, ON
Expected salary:
Job date: Thu, 08 May 2025 07:09:56 GMT
Job description: DescriptionPosition at DynacareJob Posting: Master File AdministratorWhere YOU work, makes a difference.Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It’s an environment where you can grow your career in any direction you choose. We’re evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and thrive.Are YOU our next Master File Administrator?We’re looking for a Master File Administrator to join our Informatics Solutions and Services team!The Master File Administrator plays a vital role in shaping the future of analytics and information management at Dynacare. You will be responsible for the day-to-day management of enterprise-level data operations, with a strong focus on data integration, governance, and quality.In this role, you will ensure the accuracy and consistency of master data by setting up and maintaining records in systems such as AS400 and the Health Information Hub. You will also maintain and update Standard Operating Procedures (SOPs) related to master data quality and collaborate closely with business teams to onboard new clients, locations, and test codes.Bilingualism in French is considered an asset.Status: Permanent Full TimeShift: Monday to Friday, regular hoursWorkstyle: Primarily RemoteLocation: Brampton, ONInternal Posting Deadline: 5:00 PM EST- May 8th, 2025Why Dynacare is an amazing place for YOU:
- Join an award-winning “Top Employer” with meaningful and impactful career opportunities
- Access a health and wellness benefits program that supports you and your loved ones
- Grow and thrive with a dynamic, successful company through internal mobility opportunities
- Invest in your future through RRSP match benefits and an employee stock purchase program
- Experience a collaborative, diverse workforce that prioritizes dignity and respect for all
How YOU will make a difference:
- Maintain, set up and monitor various master files, in various information systems, by making changes in accordance with prescribed procedures. Major master files include customer, provider, test requests and results, test reference ranges, formats and paragraphs
- Ensure all changes are completed in all appropriate information systems i.e. AS400, OMNI.
- Ensure all changes are done in a way that considers the national perspective while accounting for any local business and regulatory requirements
- Identify, evaluate and develop solutions to improve efficiency and reduce re-work especially when same setups have to be done across jurisdictions and platforms
- Create and maintain training manuals and master file operation SOPs
- Provide technical information and assistance related to master files to internal customers in the form of queries, guidance, information and issue resolution related to test set up or revision
- Identify, evaluate and develop solutions to problems using industry best practices
- Perform business connectivity/integration master file setups for interfaces, electronic publishing and acquisitions
- Troubleshoot and resolve issues (when required)
- Accountable for setting up clinical content in our Laboratory Information Systems (LIS’s) and for mapping all tests for the organization to the Ontario Laboratory Information System (OLIS), RELMA, SNOMED and any other regulatory body code
- Other duties as assigned by the Senior Manager, Enterprise Master File Management and Registries or MFM Lead
What YOU bring to the role:
- High level understanding of master data management and data governance best practices
- Familiarity of Quality Management principles
- Working knowledge of the AS400 LIS, Omni v12 and other LIS’s master files, as well as other healthcare and/or laboratory data entry systems and their interaction with laboratory functions
- Demonstrated knowledge of creating Standard Operating Procedures
- Good Knowledge of data privacy practice
- Above average problem-solving skills and paying attention to details
- Bachelor of Science Degree or Medical Laboratory Technologist Certification is preferred
- Project management and data entry experience preferred
- Clinical, Healthcare or Laboratory experience a strong asset
- 5 years of experience in laboratory operations
Technical Skills:
- Working knowledge of Microsoft Office (Excel, Word), and various LIS systems, including AS400
- Experience in data modeling and handling data quality issues such missing data, outliers etc.
- Demonstrated ability to identify, prioritize and solve problems encountered with analysis/administration
Working Conditions:
- Primarily remote with a requirement to be on-site at least one day per month.
- Prolonged sitting, some standing, telephone use and dexterity using keyboard
Passionate about supporting healthy lives with commitment and care? Please apply today and let us open the door to your extended career journey.Dynacare has been a “Top Employer” for many years and there is a reason why. We are a great place to work. At Dynacare, we’re proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care – we would like to meet you. We hope you will join us in our journey to become Canada’s health and wellness solutions leader.Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees.In accordance with provincial legislation and our Accommodation Policy a request for accommodation will be accepted as part of the Dynacare hiring process.
