Tag: Kobo

Creative Director – Rakuten Kobo – Toronto, ON

Company: Rakuten Kobo

Location: Toronto, ON

Expected salary:

Job date: Sat, 12 Jul 2025 00:18:49 GMT

Job description: closely with marketing, product, CRM/Digital and retail teams across regions. If you’re passionate about storytelling, design…-Functional Creative Alignment Collaborate with Marketing, Product, Content, Digital/CRM and Retail teams to align creative…

The role involves close collaboration with Marketing, Product, Digital/CRM, and Retail teams across various regions. A key focus is on fostering creative alignment, emphasizing storytelling and design to enhance the overall brand experience.

Creative Director – Rakuten Kobo – Toronto, ON

Company: Rakuten Kobo

Location: Toronto, ON

Expected salary:

Job date: Sat, 12 Jul 2025 05:50:33 GMT

Job description: Job Description:Here at Rakuten Kobo Inc. we offer a casual working start-up environment and a group of friendly and talented individuals. Our employees rank us highly in terms of commitment to work/life balance. We realize that for our people to be innovative, creative and passionate they need to feel valued and supported. We believe in rewarding all our employees with competitive salaries, performance based annual bonuses, stock options and training opportunities.If you’re looking for a company that inspires passion, personal, and professional growth – join Kobo and come help us on our mission of making reading lives better.The Role:Rakuten Kobo is looking for a visionary and highly collaborative Global Creative Director to lead the evolution and execution of our global creative strategy. You’ll drive the expression of the Kobo brand across every customer touchpoint, ensuring consistency, quality, and innovation from marketing campaigns and product packaging to in-store and co-branded partner communications.This is a critical leadership role that blends high-level brand stewardship with day-to-day creative direction. You’ll lead a talented in-house creative team of designers and writers, and collaborate closely with marketing, product, CRM/Digital and retail teams across regions. If you’re passionate about storytelling, design, digital experiences, and mentoring creative talent, this is your opportunity to shape how the world sees and experiences Kobo.What You’ll Do:Brand & Creative LeadershipDefine and own the global creative strategy in alignment with Kobo’s brand vision, business goals, and customer needs.Act as the brand’s creative guide and guardian, ensuring cohesive and compelling brand expression across all channels, markets, and experiences.Lead the development of big-picture creative concepts and campaigns that build brand equity, drive customer engagement, and support innovation and growth.Drive Team Management & CollaborationLead, mentor, and develop an internal team of copywriters and designers, collaborating closely with external creative partners/agencies.Provide clear direction, set high standards, and routinely review work to elevate creative quality and effectiveness.Create a collaborative, inclusive, and high-performing team culture that values innovation, craft, and open communication.Set clear expectations, provide constructive feedback, and support career development through coaching and goal-setting.Lead Creative Execution & OversightOversee creative execution across channels including digital campaigns, website, blog, email, social media, paid media, packaging, in-store materials, and partner co-marketing assets.Lead the development of compelling, on-brand content, from website copy and social posts to email campaigns, video scripts, and advertising materials.Provide hands-on art and copy direction to ensure all creative outputs meet the highest standards of storytelling, visual excellence, and audience engagement.Collaborate closely with creative operations and production teams to effectively scope projects, define deliverables, and streamline workflows for efficient, high-quality execution.Steer Cross-Functional Creative AlignmentCollaborate with Marketing, Product, Content, Digital/CRM and Retail teams to align creative with campaign objectives, user experience, and business strategy.Translate creative briefs into thoughtful, effective concepts that bring the brand to life with clarity and purpose.Lead ideation sessions and persuasively present creative ideas to internal stakeholders and executive leadership, clearly articulating their strategic value and creative utility.Champion Innovation, Insights & OptimizationStay at the forefront of industry trends, emerging creative technologies, and shifting consumer behaviors to keep Kobo’s creative work fresh and future-forward.Champion experimentation with new formats such as motion, interactive content, AI-generated creative, and localized storytelling—to enhance impact and relevance.Review creative performance metrics and translate insights into actionable improvements that elevate future campaigns and deepen customer engagement.What You’ll Bring15+ years of experience in senior creative roles, ideally in a global creative leadership position.Proven success leading creative teams and delivering innovative work across digital, social, mobile, packing, retail and print platforms.A strong portfolio showcasing creative excellence in branding, campaign work, content and retail marketing.Deep expertise in visual storytelling, copywriting, brand strategy, and creative execution.Strong problem-solving skills and the ability to translate complex business challenges into elegant, compelling creative solutions.Demonstrated leadership and people management skills, with a passion for coaching and developing talent.Experience working cross-functionally in agile environments, particularly with product, retail, and marketing teams.Strong communication, presentation, and stakeholder management skills—comfortable influencing at all levels.Bachelor’s degree in Design, Communications, Marketing, or a related field.Experience in the publishing, e-commerce, or technology industries is a plus.The Perks:

Flexible hours and hybrid remote working environment
Subsidized in-office lunches
Full benefits starting from your first day
Paid Volunteer days, unlimited sick days, and 3% RRSP matching
Monthly commuting allowance for those who are hybrid
Lifestyle spending account
Talent and development training budget
Free Kobo device + free weekly e-book or audiobook
Weekly Kobo Tech University sessions
Maternity/paternity leave top up
Dog friendly office

About Rakuten Kobo Inc.
Owned by Tokyo-based Rakuten and headquartered in Toronto, Rakuten Kobo Inc. is one of the most advanced global ecommerce companies, with the world’s most innovative e-reading services offering more than 6 million eBooks and audiobooks to 30 million + customers in 190 countries. Kobo delivers the best digital reading experience through creative innovation, award-winning e-readers, and top-ranking mobile apps. Kobo is a part of the Rakuten group of companies.Rakuten Kobo Inc. is an equal opportunity employer. Accessibility accommodations for candidates with disabilities participating in the selection process are available on request. Any information received related to accommodation needs of applicants will be addressed confidentially.Rakuten Kobo would like to thank all applicants for their interest in this role however only qualified candidates will be shortlisted.Beware of fraudulent job offers claiming to be from Rakuten. Rakuten does not send unsolicited job offers or request money during the recruitment process. Learn more: https://rakutenemploymentalert.com/#RKIND

Job Summary: Global Creative Director at Rakuten Kobo Inc.

Company Overview:
Rakuten Kobo Inc. fosters a casual, start-up culture, prioritizing work/life balance and employee support. They offer competitive salaries, performance-based bonuses, stock options, and training opportunities, aiming to inspire personal and professional growth.

Role Responsibilities:
As the Global Creative Director, you’ll shape and oversee Kobo’s creative strategy, ensuring authentic and cohesive brand expression. Key responsibilities include:

Creative Leadership: Define and manage the global creative strategy aligning with brand vision and business goals.
Team Management: Lead and mentor an internal team of creatives, fostering a collaborative and inclusive culture.
Creative Execution: Oversee content creation across various channels (digital, print, etc.), ensuring high standards in storytelling and design.
Cross-Functional Collaboration: Work with multiple departments (Marketing, Product, etc.) to align creatives with broader objectives and present ideas to stakeholders.
Innovation & Optimization: Stay updated with industry trends and use insights to enhance creative effectiveness.

Candidate Requirements:

15+ years in senior creative roles, ideally with global experience.
Proven leadership in delivering innovative work across various platforms.
Strong portfolio in branding and digital marketing.
Excellent problem-solving, communication, and stakeholder management skills.
Relevant degree in Design, Communications, or Marketing; industry experience in publishing or tech is beneficial.

Perks and Benefits:

Flexible hours and hybrid work options.
Subsidized lunches and full benefits from day one.
Paid volunteer days, unlimited sick leave, and an RRSP matching plan.
Free Kobo device and e-books, along with a lifestyle spending account.
Dog-friendly office and maternity/paternity leave top-up.

Company Commitment:
Rakuten Kobo Inc. is an equal opportunity employer, providing accommodation for candidates with disabilities as needed. They maintain a policy against fraudulent job offers.

For more information, visit their recruitment website.

Creative digital marketing Director Kobo Rakuten toronto

Director, Global Creative Operations – Rakuten Kobo – Toronto, ON

Company: Rakuten Kobo

Location: Toronto, ON

Expected salary:

Job date: Sat, 05 Jul 2025 02:03:15 GMT

Job description: Job Description:Here at Rakuten Kobo Inc. we offer a casual working start-up environment and a group of friendly and talented individuals. Our employees rank us highly in terms of commitment to work/life balance. We realize that for our people to be innovative, creative and passionate they need to feel valued and supported. We believe in rewarding all our employees with competitive salaries, performance based annual bonuses, stock options and training opportunities.If you’re looking for a company that inspires passion, personal, and professional growth – join Kobo and come help us on our mission of making reading lives better.The Role:Rakuten Kobo Inc. is seeking a highly experienced Global Director of Creative Operations to lead and optimize the full concept to production lifecycle for creative assets that power our global brand and marketing initiatives. This role ensures our creative teams deliver exceptional work, on time, on budget, and at scale. You will drive operational excellence across production, process, tools, and resourcing within a fast-paced, tech-driven environment.We’re looking for a strategic, detail-oriented leader with a proven track record in creative operations, production management, process optimization, financial oversight, and vendor partnerships, someone who thrives at the intersection of creativity and execution.What You’ll Do:Lead Production & Resourcing for Creative Projects

Ensure on-time and on-budget development of creative assets, including branded content, video, website graphics, social visuals, product packaging, event materials, and in-store creative.
Manage the allocation and mix of resources (i.e. designers, copywriters, editors) based on project requirements, assigning internal, external and temporary resources as needed.
Translate briefs into actionable, scoped production plans with clear deliverables and timelines.
Ensure efficient handoffs between design and development (especially for web assets and app visuals).
Develop and manage a scalable resourcing model to support fluctuating global demand.
Forecast and allocate talent across initiatives based on business priorities.
Maintain a strong freelance and vendor network to support peak workloads.

Build Scalable Systems, Infrastructure & Processes

Design and implement streamlined workflows to improve speed, consistency, and quality across creative projects.
Identify production bottlenecks and drive process improvements informed by KPIs and performance data.
Align creative operations with broader marketing priorities and campaign timelines.
Build scalable systems for asset storage, reuse, localization, and version control.
Maintain brand and packaging guidelines and document creative workflows and systems.
Implement and manage platforms for asset management, reviews, and version control (ClickUp, Figma, Adobe CC, DAM, etc.).

Oversee Financials, Tools & Vendor Operations

Own and forecast the global creative operations budget.
Track project costs, monitor ROI, and maintain financial reporting mechanisms.
Negotiate and manage contracts with vendors and agencies to optimize quality and value.
Evaluate and implement creative tools and project management systems to enhance team collaboration and efficiency.
Champion adoption of new technologies across global teams, including emerging AI tools.
Stay up to date with industry trends and recommend strategic tech investments.

Drive Collaboration, Leadership & Creative Excellence

Partner with the Global Creative Director to bring the creative vision to life within operational realities.
Collaborate with the Brand and Product Marketing Director to align on priorities, timelines, and project planning.
Act as the go-to operational lead for internal stakeholders, ensuring transparent communication on project status, risks, and delivery.
Ensure all creative outputs are delivered on time, on budget, and to the highest quality standards.
Lead, mentor, and grow a high-performing creative operations team.
Foster a culture of accountability, innovation, and cross-functional collaboration.
Provide coaching, performance feedback, and development opportunities for team members.

What You’ll Bring:

A bachelor’s degree in Marketing, Business, Project Management, or related field.
15+ years of experience in creative operations, studio production, or marketing operations in large organizations or agencies, preferably with a global scope.
Proven expertise in managing creative workflows, financial operations, and resource planning.
Deep understanding of creative development processes and agency/vendor models.
Strong background in digital, video, packaging, and retail production.
Proficiency in tools like ClickUp, Asana, SharePoint, DAM platforms, and Adobe Creative Suite.
Excellent communication, negotiation, and stakeholder management skills.
Analytical mindset with experience using data to inform and optimize operations.
Ability to thrive in fast-paced, dynamic environments with multiple priorities.
PMP or relevant project management certification is a plus.

The Perks:

Flexible hours and hybrid remote working environment
Subsidized in-office lunches
Full benefits starting from your first day
Paid Volunteer days, unlimited sick days, and 3% RRSP matching
Monthly commuting allowance for those who are hybrid
Lifestyle spending account
Talent and development training budget
Free Kobo device + free weekly e-book or audiobook
Weekly Kobo Tech University sessions
Maternity/paternity leave top up
Dog friendly office

Job Summary for Global Director of Creative Operations at Rakuten Kobo Inc.

Company Overview:
Rakuten Kobo Inc. offers a casual startup environment with a strong emphasis on work/life balance, competitive salaries, performance bonuses, stock options, and professional development opportunities. The company’s mission is to enhance reading experiences globally.

Role Overview:
The Global Director of Creative Operations will lead the lifecycle of creative asset production to support brand and marketing initiatives while ensuring projects are completed on time, within budget, and at scale. The role requires a strategic, detail-oriented leader with extensive experience in creative operations, production management, and financial oversight.

Key Responsibilities:

Production & Resourcing: Manage creative project delivery, resource allocation, and project scoping.
Systems and Processes: Streamline workflows, identify bottlenecks, and build scalable systems for asset management and quality control.
Financial Management: Handle the creative operations budget, monitor ROI, and negotiate vendor contracts.
Collaboration & Leadership: Partner with various leadership roles and mentor the creative operations team to foster excellence and innovation.

Qualifications:

Bachelor’s degree in Marketing, Business, Project Management, or related fields.
Over 15 years of experience in creative or marketing operations at global organizations.
Proficiency in tools like ClickUp, Adobe Creative Suite, and a strong understanding of creative processes.
Excellent communication, analytical, and stakeholder management skills.

Perks and Benefits:

Flexible hours with hybrid remote options
Subsidized lunches and a comprehensive benefits package
Paid volunteer days, unlimited sick leave, and lifestyle spending accounts
Free Kobo device and weekly eBook/audiobook
Dog-friendly office and various training opportunities

Company Values:
Rakuten Kobo is committed to inclusivity and provides accessibility accommodations during the recruitment process. The company is vigilant against fraudulent job offers.

For more details, visit their careers page at Rakuten Employment Alert.

Creative digital marketing Director Global Kobo operations Rakuten toronto

Senior Data Engineer, GCP (6 month contract) – Rakuten Kobo – Toronto, ON

Company: Rakuten Kobo

Location: Toronto, ON

Expected salary:

Job date: Fri, 04 Jul 2025 00:32:08 GMT

Job description: Job Description:Here at Rakuten Kobo Inc. we offer a casual working start-up environment and a group of friendly and talented individuals. Our employees rank us highly in terms of commitment to work/life balance. We realize that for our people to be innovative, creative and passionate they need to feel valued and supported. We believe in rewarding all our employees with competitive salaries, performance based annual bonuses, stock options and training opportunities.If you’re looking for a company that inspires passion, personal, and professional growth – join Kobo and come help us on our mission of making reading lives better.The Role:
Rakuten Kobo is seeking an experienced Senior Data Engineer, GCP (6 month contract) to support a high-priority initiative focused on transforming legacy data infrastructure and implementing a modern data mesh strategy. You will work closely with the marketing team data engineering team to identify missing data and ingest them, build wide analytical tables (e.g., Customer 360), and ensure data is accessible for reporting, analytics and AI/ML use cases.Responsibilities:

Transform legacy assets from Hadoop and SQL to BigQuery
Build and optimize data pipelines using Google Dataform (dbt) and Airflow
Implement data mesh architecture by combining small tables into wide, analytics-ready datasets
Collaborate with marketing and data engineering teams to understand data needs and deliver high-quality solutions
Ensure data quality and governance using Dataplex

Must-Haves:

5+ years in Data Engineering roles
Strong experience with Google Cloud Platform (GCP) and BigQuery
Advanced SQL and Python skills
Proficiency with Dataform (or dbt), Airflow, and Dataplex
Experience with GitHub CI/CD and Dataplex
Strong communication skills and ability to engage with business stakeholders

Nice-to-Haves:

Experience with metadata management
Prior work in marketing analytics or campaign data
Familiarity with Customer 360 or similar wide-table strategies

About Rakuten Kobo Inc.Owned by Tokyo-based Rakuten and headquartered in Toronto, Rakuten Kobo Inc. is one of the most advanced global ecommerce companies, with the world’s most innovative e-reading services offering more than 6 million eBooks and audiobooks to 30 million + customers in 190 countries. Kobo delivers the best digital reading experience through creative innovation, award-winning e-readers, and top-ranking mobile apps. Kobo is a part of the Rakuten group of companies.Rakuten Kobo Inc. is an equal opportunity employer. Accessibility accommodations for candidates with disabilities participating in the selection process are available on request. Any information received related to accommodation needs of applicants will be addressed confidentially.Rakuten Kobo would like to thank all applicants for their interest in this role however only qualified candidates will be shortlisted.Beware of fraudulent job offers claiming to be from Rakuten. Rakuten does not send unsolicited job offers or request money during the recruitment process. Learn more:#RKIND

Job Summary:

Rakuten Kobo Inc. seeks a Senior Data Engineer for a 6-month contract to help transform their data infrastructure and implement a modern data mesh strategy. This role involves collaboration with marketing and data engineering teams to enhance data accessibility for reporting and analytics.

Key Responsibilities:

Migrate legacy data assets to BigQuery.
Build and optimize data pipelines using Google Dataform (dbt) and Airflow.
Create wide, analytics-ready datasets.
Ensure data quality and governance with Dataplex.

Requirements:

5+ years of data engineering experience.
Strong background in Google Cloud Platform (GCP), BigQuery, SQL, and Python.
Proficiency in Dataform, Airflow, and Dataplex.
Excellent communication skills for stakeholder engagement.

Preferred Qualifications:

Experience in metadata management and marketing analytics.

Company Overview:
Rakuten Kobo, a part of the Rakuten group, is headquartered in Toronto and offers innovative e-reading services globally. The company emphasizes a supportive work environment and work/life balance, providing competitive salaries and growth opportunities.

Equal Opportunity Statement:
Kobo is an equal opportunity employer and provides accessibility accommodations for applicants with disabilities.

Note: Be cautious of fraudulent job offers and unsolicited recruitment communications.

contract data digital marketing Engineer GCP Kobo month Rakuten Senior toronto

Industrial Designer – Rakuten Kobo – Toronto, ON

Company: Rakuten Kobo

Location: Toronto, ON

Expected salary:

Job date: Wed, 25 Jun 2025 01:17:26 GMT

Job description: Job Description:Here at Rakuten Kobo Inc. we offer a casual working start-up environment and a group of friendly and talented individuals. Our employees rank us highly in terms of commitment to work/life balance. We realize that for our people to be innovative, creative and passionate they need to feel valued and supported. We believe in rewarding all our employees with competitive salaries, performance based annual bonuses, stock options and training opportunities.
If you’re looking for a company that inspires passion, personal, and professional growth – join Kobo and come help us on our mission of making reading lives better.The Role:Our expanding Hardware Development team in Toronto is seeking a creative and collaborative Industrial Designer to play a role in shaping the next generation of eReader devices, accessories, and packaging. If you’re a passionate innovator who thrives in a team environment, loves hands-on design and prototyping, and demonstrates a deep understanding of Colours, Materials, and Finishes (CMF), we encourage you to apply! Join us in bringing innovative ideas to life and creating exceptional eReading experiences through your work!Responsibilities:

Collaboratively design and develop innovative concepts for eReader devices, accessories and packaging.
Create compelling sketches, renderings, and prototypes to effectively communicate design solutions.
Build experimental mock-ups and functional prototypes to validate design concepts, ergonomics, and functionality.
Participate in user research activities and integrate user feedback into the ideation process.
Collaborate closely with design, engineering, product management, and marketing teams, fostering a culture of shared creativity and innovation to ensure design feasibility and alignment with business goals.
Explore and implement new trends in Colours, Materials, and Finishes (CMF) to enhance product aesthetics, user appeal, and brand identity.
Present design concepts and rationale effectively to diverse audiences.
Maintain clear and comprehensive design documentation, including CMF and reliability test specifications.
Travel to Asia to attend team meetings and vendor workshops.

Essential Skills and Qualifications:

Bachelor’s degree in Industrial Design.
Min 5 years of professional experience in industrial design.
A passion for design and a proven track record of bringing innovative ideas to market through collaborative teamwork.
Strong analytical and problem-solving skills, with a hands-on approach to design validation and a willingness to experiment.
Excellent communication, presentation, and interpersonal skills.
Deep understanding of materials and manufacturing processes, particularly in relation to CMF exploration and execution.
Proficiency in CAD software (Creo, SolidWorks or Rhino 3D), 3D rendering software (Keyshot), and Adobe Creative Suite.
Excellent written and verbal English communication skills.

Preferred Skills and Qualifications:

Experience designing products in the IoT, smartphone, or tablet industries.
Proven hands-on experience with textiles and soft goods materials, including knowledge of manufacturing processes and material properties.
A strong portfolio showcasing CMF expertise.

The Perks:

Flexible hours and hybrid remote working environment
Subsidized in-office lunches
Full benefits starting from your first day
Paid Volunteer days, unlimited sick days, and 3% RRSP matching
Monthly commuting allowance for those who are hybrid
Lifestyle spending account
Talent and development training budget
Free Kobo device + free weekly e-book or audiobook
Weekly Kobo Tech University sessions
Maternity/paternity leave top up
Dog friendly office

About Rakuten Kobo Inc.
Owned by Tokyo-based Rakuten and headquartered in Toronto, Rakuten Kobo Inc. is one of the most advanced global ecommerce companies, with the world’s most innovative e-reading services offering more than 6 million eBooks and audiobooks to 30 million + customers in 190 countries. Kobo delivers the best digital reading experience through creative innovation, award-winning e-readers, and top-ranking mobile apps. Kobo is a part of the Rakuten group of companies.
Rakuten Kobo Inc. is an equal opportunity employer. Accessibility accommodations for candidates with disabilities participating in the selection process are available on request. Any information received related to accommodation needs of applicants will be addressed confidentially.Rakuten Kobo would like to thank all applicants for their interest in this role however only qualified candidates will be shortlisted.Beware of fraudulent job offers claiming to be from Rakuten. Rakuten does not send unsolicited job offers or request money during the recruitment process. Learn more:#RKIND

Job Summary:

Rakuten Kobo Inc. is seeking a collaborative and innovative Industrial Designer for its Hardware Development team in Toronto. The company offers a casual startup environment with a strong emphasis on work/life balance, competitive salaries, bonuses, stock options, and training opportunities. The designer will contribute to the development of eReader devices, accessories, and packaging, focusing on creativity and the integration of user feedback.

Key Responsibilities:

Design and develop concepts for eReaders and related products.
Create sketches, renderings, and prototypes.
Build mock-ups to validate design concepts.
Conduct user research and collaborate with cross-functional teams.
Explore trends in Colours, Materials, and Finishes (CMF).
Present design concepts effectively.
Document design specifications and maintain clarity in communication.

Essential Qualifications:

Bachelor’s in Industrial Design and at least 5 years of experience.
Strong design, analytical, and problem-solving skills.
Proficiency in CAD, 3D rendering software, and Adobe Creative Suite.
Excellent English communication skills.

Preferred Qualifications:

Experience in IoT, smartphone, or tablet design.
Hands-on experience with textiles and strong CMF portfolio.

Perks:

Flexible working hours, hybrid remote options, full benefits, volunteer days, and lifestyle spending account.
Free Kobo device and e-books, and a dog-friendly office environment.

Rakuten Kobo is dedicated to innovation and inclusivity, providing opportunities for personal and professional growth. The role is open to candidates with disabilities, and Rakuten ensures confidentiality during the recruitment process.

Designer digital marketing industrial Kobo Rakuten toronto

Senior Manager, Performance Marketing (14 month contract) – Rakuten Kobo – Toronto, ON

Company: Rakuten Kobo

Location: Toronto, ON

Expected salary:

Job date: Wed, 25 Jun 2025 03:36:30 GMT

Job description: Job Description:Here at Rakuten Kobo Inc. we offer a casual working start-up environment and a group of friendly and talented individuals. Our employees rank us highly in terms of commitment to work/life balance. We realize that for our people to be innovative, creative and passionate they need to feel valued and supported.If you’re looking for a company that inspires passion, personal, and professional growth – join Kobo and come help us on our mission of making reading lives better.The Role:Rakuten Kobo Inc. is looking for a highly creative and performance-oriented Senior Manager to join our Digital Marketing Team! Growth marketing efforts at Kobo advance at an incredible pace, and we pride ourselves on using the latest digital strategies to deliver ongoing value for the organization. Our team’s core objectives are to drive global growth across our eReader and Accessory products, Subscriptions, eBooks and Audiobooks through the Kobo website and apps.Reporting to the Senior Director, Digital Marketing, the Senior Manager, Performance Marketing plays a vital role in driving growth by managing the digital and full funnel marketing strategies for Kobo’s products and services. Working across a number of English and non-English regions, this role will be responsible for acquiring new customers and driving sales with relevant content, paid media strategies, and campaigns across digital channels. They will have strong understanding of digital marketing best practices, be capable of demonstrating data to advise decisions, be a strong collaborator and team leader, and be accomplished at managing multiple priority projects.A high-energy, data-driven marketer, with experience in eCommerce and a deep desire to continually grow acquisition targets will thrive in this role.The Person:You have your finger on the pulse of what’s happening in digital marketing and are the go-to for new insights. You speak a language of acronyms, like CPA, CPS, CPC, CTR, CPI, ROAS, SDK and DSP. You get passionate about data and algorithms. You have broad skills and experience across digital marketing channels, especially within Affiliate Marketing, Search Engine Marketing (SEM) and Paid Social Marketing. You’re curious and committed to keeping on top of new developments in the digital marketing landscape to ensure we remain ahead of the curve in our paid media strategies.You’re known for your ability to quickly learn new concepts and technologies and clearly explain them to others. You’re an entrepreneurial spirit who knows how to get things done in a fast-paced environment. You love a challenge and being challenged. You excel having your hands in many things at once. You’re a true great teammate with a positive, collaborative attitude. You love books and sharing them with the world.Key Responsibilities:

Leading the development of paid media performance strategies across Affiliate Marketing, Search Engine Marketing, Paid Social Marketing, and expansion to new channels to drive growth across business units.
Team management and coaching: building, developing, and fostering the success of direct reports and the overall marketing team.
Managing large global budgets across multiple countries, campaigns, and targets to accurately forecast and invest for KPI growth.
Customizing digital strategies to enhance performance and optimization.
Analyzing data and reporting on up-to-date performance across acquisition, sales, units, margin, etc.
Establishing processes to track performance and presenting reports on digital KPIs across the organization.
Using Google Analytics, Tableau and other measurement tools to report on performance metrics.
Paving the way to find opportunities for A/B testing.
Handling and maintaining relationships with digital marketing partners (i.e. Google, Microsoft, Meta, Rakuten Advertising, etc.) to stay up to date on the latest digital products and industry best practices.
Formulating and owning best practices related to digital, content, and performance marketing based on innovative industry trends.
Actively contributing to the Digital Marketing Team in a collaborative and meaningful way that helps support and encourage cross-channel initiatives.
Collaborating with teams across Kobo, including: Business Development, Product, CRM, Content Sales, Brand, Retail and Channel Marketing, Kobo Writing Life, Creative, Web Production, Big Data and Analytics.

Skillset & Qualifications:Required:

5+ years in digital marketing with a focus on performance-based marketing (preferably digital acquisition, eCommerce).
Proficient in performance marketing, conversion, and customer acquisition with proven demonstration of paid media strategic development and a strong understanding of how paid media and performance marketing integrates into overall marketing strategy.
Experience managing a team of direct reports and overseeing a team’s day-to-day operation, performance, and reporting on metrics.
Experience managing a budget across multiple goals and targets and reporting on pacing and performance regularly.
Proficient knowledge of online measurement and key performance indicators, ability to analyze campaign data, discern insights, apply optimizations and share findings with key stakeholders.
Experience working with partners, clients, product managers, and cross-functional teams.
Strong analytical, critical thinking, and organizational skills.
Exceptional communication skills, both written and oral presentation.
Action and results oriented personality with strong business acumen.

Nice to Haves:

Performance attribution model perspective (last-touch, first-touch, marketing mix modeling)
Foreign language skills (French, Spanish, Italian, Dutch, etc.) or localization experience an asset.
Experience in Search Engine Optimization (SEO), App Store Optimization (ASO)
International marketing efforts are an asset.

The Perks:

Flexible hours and hybrid working environment
Subsidized in-office lunches
Full benefits starting from your first day
Monthly commuting allowance for those who are hybrid
Lifestyle spending account
Talent and development training budget
Free Kobo device + free weekly e-book or audiobook
Weekly Kobo Tech University sessions
Dog friendly office

Job Summary for Senior Manager, Performance Marketing at Rakuten Kobo Inc.:

Company Overview: Rakuten Kobo Inc. provides a supportive, casual start-up environment, prioritizing work/life balance and fostering creativity and innovation.

Role Overview: The Senior Manager, Performance Marketing will lead digital and full-funnel marketing strategies to drive global growth for Kobo’s products and services, reporting to the Senior Director of Digital Marketing.

Key Responsibilities:

Develop and implement paid media strategies (Affiliate Marketing, SEM, Paid Social).
Manage and coach the marketing team, ensuring success and collaboration.
Oversee global budgets and investment strategies to meet KPIs.
Analyze performance data and establish tracking processes.
Collaborate with multiple internal teams and maintain relationships with digital marketing partners.
Stay informed on industry trends to innovate marketing practices.

Qualifications:

5+ years in digital marketing, especially performance-focused.
Proven experience in managing teams and budgets.
Strong analytical skills and proficiency with measurement tools (e.g., Google Analytics).
Excellent communication skills and a results-oriented mindset.

Preferred Skills:

Knowledge of performance attribution models, SEO, ASO.
Experience in international marketing or language skills is a plus.

Benefits:

Flexible working hours and hybrid work options.
Comprehensive benefits from day one, including subsidized lunches and a lifestyle spending account.
Free Kobo devices and weekly eBook/audiobook access.
Ongoing training and development opportunities.

Company Values: Kobo emphasizes inclusivity and equal opportunity in hiring practices.

Note: Rakuten Kobo warns against fraudulent job offers and requests applicants to apply through official channels.

contract digital marketing Kobo Manager Marketing month performance Rakuten Senior toronto

VP, Self Publishing & Kobo Originals – Rakuten Kobo – Toronto, ON

Company: Rakuten Kobo

Location: Toronto, ON

Expected salary:

Job date: Fri, 13 Jun 2025 07:42:37 GMT

Job description: Job Description:Here at Rakuten Kobo Inc. we offer a casual working start-up environment and a group of friendly and talented individuals. Our employees rank us highly in terms of commitment to work/life balance. We realize that for our people to be innovative, creative and passionate they need to feel valued and supported. We believe in rewarding all our employees with competitive salaries, performance based annual bonuses, stock options and training opportunities.If you’re looking for a company that inspires passion, personal, and professional growth – join Kobo and come help us on our mission of making reading lives better.The RoleReporting to the SVP, Publisher Relations, Catalog & Content Sales , the Vice President, Self Publishing and Kobo Originals is responsible for overseeing Kobo’s self-publishing and Originals strategy and business. Responsibilities include delivering on objectives for growing Kobo Writing Life (KWL) and Kobo Originals global catalog and content sales.KWL is Kobo’s platform for users to publish their books on Kobo and Kobo Originals is our in house Publisher. Both businesses have a geographic growth ambition on expanding the user base expansion, the brand and the business overall.As Vice President, Self Publishing and Kobo Originals you are an advocate for the Kobo Writing Life and Kobo originals business. You will deliver ongoing competitive analysis of the self-publishing market and develop strategic plans based on it. You will lead the prioritization of the KWL/Originals development roadmap by incorporating user research, identifying business opportunities & innovations, and building business cases to support new platform features. You will foster cross-departmental collaboration to develop and implement strategies that drive growth in catalog and sales, highlighting the strategic importance of KWL and Originals to Kobo’s overall success. Finally, you will lead, oversee and support the dynamic, global Kobo Writing Life and Originals business teams that are responsible for supporting all of the above.The Person

University Bachelor’s Degree, advanced degree is a plus;
7-10 years business experience, with a focus in publishing, self-publishing, or digital content sales;
Strong familiarity with ebooks/audiobooks business models and operating practices;
You have a passion for Kobo Writing Life’s mission to create a best-in-industry self-publishing platform for writers around the world, and can balance authors’ needs with internal business goals;
You have a passion for developing the Originals program that sits between our global publishing partners and the content creation industry, and adds differentiating value to the Kobo content offering;
Experience building and managing a business P&L, budget and OPEX, tracking sales results, and strong attention to detail;
You have proven ability to lead a remote team and work cross-functionally across an organization, countries and cultures;
Foundational understanding of technical systems, enabling to align processes have and effective communication with cross functional teams.
You are a confident brand representative, comfortable presenting to internal and external groups as a subject matter expert;
Strong understanding of large-scale customer experience management is a plus;
Understanding of the publishing process, ranging from commissioning and acquiring rights to position a title and mounting an online marketing campaign;
Exceptional oral and written communication required.

The Perks:

Flexible hours and hybrid remote working environment
Subsidized in-office lunches
Full benefits starting from your first day
Paid Volunteer days, unlimited sick days, and 3% RRSP matching
Monthly commuting allowance for those who are hybrid (3 days a week in-office)
Extended long weekends in the summer
Lifestyle spending account
Talent and development training budget
Free Kobo device + free weekly e-book or audiobook
Weekly Kobo Tech University sessions
Maternity/paternity leave top up
Dog friendly office

About Rakuten Kobo Inc.
Owned by Tokyo-based Rakuten and headquartered in Toronto, Rakuten Kobo Inc. is one of the most advanced global ecommerce companies, with the world’s most innovative e-reading services offering more than 6 million eBooks and audiobooks to 30 million + customers in 190 countries. Kobo delivers the best digital reading experience through creative innovation, award-winning e-readers, and top-ranking mobile apps. Kobo is a part of the Rakuten group of companies.
Rakuten Kobo Inc. is an equal opportunity employer. Accessibility accommodations for candidates with disabilities participating in the selection process are available on request. Any information received related to accommodation needs of applicants will be addressed confidentially.Rakuten Kobo would like to thank all applicants for their interest in this role however only qualified candidates will be shortlisted.Beware of fraudulent job offers claiming to be from Rakuten. Rakuten does not send unsolicited job offers or request money during the recruitment process. Learn more:#RKIND

Job Summary: Vice President, Self Publishing and Kobo Originals at Rakuten Kobo Inc.

Company Overview:
Rakuten Kobo Inc., a global ecommerce leader, promotes a supportive and innovative work environment, emphasizing work/life balance. The company offers competitive salaries, bonuses, stock options, and training opportunities.

Role Overview:
Reporting to the SVP of Publisher Relations, the VP will lead Kobo’s self-publishing platform (Kobo Writing Life) and Originals strategy. Key responsibilities include:

Driving growth for Kobo Writing Life and Kobo Originals.
Conducting competitive market analyses and developing strategic growth plans.
Collaborating across departments to implement strategies that enhance content catalog and sales.
Managing global teams and fostering cross-functional collaboration.

Qualifications:

Bachelor’s degree (advanced degree preferred) and 7-10 years of business experience in publishing or digital content sales.
Familiarity with ebook/audiobook business models.
Experience in managing budgets and tracking sales.
Strong leadership skills and ability to work across cultures.
Excellent communication abilities and understanding of the publishing process.

Perks:

Flexible hours and hybrid work environment.
Comprehensive benefits, subsidized lunches, and paid volunteer days.
Lifestyle spending account and talent development budget.
Additional benefits such as free e-books/audiobooks and a dog-friendly office.

Company Values:
Rakuten Kobo is an equal opportunity employer, committed to diversity and accessibility for candidates.

Note:
Beware of fraudulent job offers claiming to be from Rakuten.

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Manager, Data Science & Analytics (12 month contract) – Rakuten Kobo – Toronto, ON

Company: Rakuten Kobo

Location: Toronto, ON

Expected salary:

Job date: Sun, 08 Jun 2025 05:41:10 GMT

Job description: Job Description:Here at Rakuten Kobo Inc. we offer a casual working start-up environment and a group of friendly and talented individuals. Our employees rank us highly in terms of commitment to work/life balance. We realize that for our people to be innovative, creative and passionate they need to feel valued and supported.If you’re looking for a company that inspires passion, personal, and professional growth – join Kobo and come help us on our mission of making reading lives better.The Role:Rakuten Kobo Inc. is seeking a Manager, Data Innovation & Research (DIR) to join our Big Data team for 12-months to support a personal leave. The DIR team plays a critical role within the company: you will have access to rich datasets being generated by millions of readers across the globe as they interact with our website, apps, e-Readers, partner integrations, marketing platforms, and our CRM channels. You’ll be tasked with leveraging massive data in our Google Cloud platform to innovatively solve business problems leading to make easier for Kobo decision makers as well as our worldwide readers.To succeed in this role, you will leverage your experience of delivering insightful analysis and championing revenue-driving projects in the context of ecommerce. You are able to look at business value in each initiative and prioritize what matters most to the company as well as our readers. You are a storyteller who is equally comfortable developing a technical roadmap as you are presenting findings to our executive team.The Skillset:Must Haves

M.Sc. or greater in Statistics/Mathematics, computer science and Engineering or equivalent experience.
8+ years of experience developing and communicating advanced analytics in the context of ecommerce.
Deep expertise and minimum 5 years of experience in developing and measuring recommendation systems, machine learning and deep learning models, especially transformers, natural language processing techniques, large language models, and general familiarity with the latest agentic AI developments.
3+ years building data and analytics solutions in Google Cloud platform and have deep expertise in BigQuery, VertexAI, and MLOps frameworks for developing and deploying machine learning models.
Strong SQL skillsets to join & analyze complex sets of data using SQL, GraphQL, Python
A methodical approach to breaking complex and abstract problems into discreet work packages.
Experience in reading, understanding, and translating legacy code base of ML models and data pipelines from Hadoop ecosystem into modern cloud stack
Deep expertise in Python for data science and AI.
A zealous advocate for data-driven decision making.
A track record of successfully leading, mentoring and coaching a team of highly talented and high-impact senior data science and AI experts.

Bonus

Familiarity with marketing and CRM ecosystems.
Expertise in causal AI and knowledge graph

The Perks:

Flexible hours and hybrid working environment with minimum 2 days in office
Subsidized in-office lunches
Full benefits starting from your first day
Monthly commuting allowance for those who are hybrid
Lifestyle spending account
Talent and development training budget
Free Kobo device + free weekly e-book or audiobook
Weekly Kobo Tech University sessions
Dog friendly office

Job Summary for Manager, Data Innovation & Research at Rakuten Kobo Inc.

Company Overview:
Rakuten Kobo Inc. is a global leader in e-commerce, offering innovative e-reading services with over 6 million eBooks and audiobooks. Located in Toronto, the company fosters a casual start-up environment and values work/life balance and employee growth.

Role Overview:
Kobo is seeking a Manager for a 12-month term in their Data Innovation & Research (DIR) team to support a personal leave. The role involves utilizing extensive datasets from millions of users to drive business insights and improve decision-making.

Key Responsibilities:

Analyze large data sets within Google Cloud to solve business challenges.
Communicate findings effectively to the executive team.
Prioritize initiatives that add value for both the company and users.

Required Qualifications:

M.Sc. or higher in Statistics, Mathematics, Computer Science, or related field.
Over 8 years in advanced analytics, particularly in e-commerce.
Strong experience (5+ years) in machine learning, recommendation systems, and familiarity with AI developments.
Proficiency in Google Cloud tools (BigQuery, VertexAI).
Excellent SQL, GraphQL, and Python skills.
Experience in transitioning legacy ML models to cloud environments.

Preferred Qualifications:

Knowledge of marketing and CRM systems.
Expertise in causal AI and knowledge graphs.

Perks:

Flexible hours with a hybrid work model.
Subsidized lunches, full benefits, commuting allowances, and a lifestyle spending account.
Opportunities for personal development and access to Kobo products.

Candidate Support:
Kobo emphasizes inclusivity and offers accommodations for candidates with disabilities during the recruitment process.

Note:

Rakuten Kobo Inc. is an equal opportunity employer committed to transparency in its hiring process and warns against fraudulent job offers.

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Rakuten Kobo – Software QA Intern (Summer – Toronto) – Toronto, ON

Company: Rakuten Kobo

Location: Toronto, ON

Expected salary:

Job date: Fri, 16 May 2025 06:05:26 GMT

Job description: Job Description:Here at Rakuten Kobo Inc., our mission is to make reading lives better. We stand for readers. We also stand for our employees – from interns and co-ops to permanent staff – and support their growth and development. Whether you are a student at the start of your career or a professional carving a different path, our early careers opportunities are built with you in mind – with experiences tailored to your individual skills and interests.
We offer a start-up environment, interesting and engaging work within the technology and publishing industries, and a group of friendly and talented individuals. Additionally, our employees rank us highly in terms of commitment to work-life balance and a company culture committed to caring for our employees.
If you’re looking for a company that inspires passion, personal, and professional growth – join Kobo and come help us on our mission of making reading lives better.The Role:Rakuten Kobo is looking for a QA Engineer Intern to join our amazing eReader team! You will be joining one of our development teams to deliver awesome new features for our many users to enjoy.Our engineers are enthusiastic and operate across the development spectrum, from front-end to back-end to CI/CD and infrastructure. We take full responsibility for our work, from requirements gathering and solutioning, to implementation and testing, to deploying and monitoring how our code behaves in front of real customers. This is an excellent opportunity for a recent graduate eager to start a career in software testing and quality assurance.The QA Engineer Co-op will work with the delivery team made up of software engineers, product manager, designers and take an active part in delivering high quality software to Rakuten Kobo’s users.Responsibilities:

Break things (on purpose!) – Test software to uncover bugs before users do.
Be the quality champion – Ensure every feature is polished, functional, and user-friendly.
Get creative with edge cases – Think outside the box to find unexpected failures.
Team up with developers – Collaborate to squash bugs and improve code quality.
Document like a detective – Log detailed, reproducible bug reports.
Learn & grow – Get hands-on experience with cutting-edge testing tools.

Required:

Enrolled student of computer science, business informatics or a similar study program
Innovative thinking and persistent working methods
A passion for software development and delivery
Have a desire to work in a team but also be self-organizing enough to be able to work on a task independently

Nice to haves:

Experience developing and executing test cases
Technically skilled is an asset

The Perks:

Flexible hours and hybrid remote working environment
Subsidized in-office lunches
Four extended long weekends in the summer
Talent and development training budget
Free Kobo device + free weekly e-book or audiobook
Weekly Kobo Tech University sessions
Dog friendly office

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Rakuten Kobo – Business Operations Intern – Content QA – Toronto, ON

Company: Rakuten Kobo

Location: Toronto, ON

Expected salary:

Job date: Thu, 15 May 2025 05:45:07 GMT

Job description: Job Description:Here at Rakuten Kobo Inc., our mission is to make reading lives better. We stand for readers. We also stand for our employees – from interns and co-ops to permanent staff – and support their growth and development. Whether you are a student at the start of your career or a professional carving a different path, our early careers opportunities are built with you in mind – with experiences tailored to your individual skills and interests.
We offer a start-up environment, interesting and engaging work within the technology and publishing industries, and a group of friendly and talented individuals. Additionally, our employees rank us highly in terms of commitment to work-life balance and a company culture committed to caring for our employees.
If you’re looking for a company that inspires passion, personal, and professional growth – join Kobo and come help us on our mission of making reading lives better.The Role:Rakuten Kobo Inc. is looking for a Business Operations Intern, Content QA to join our Business Operations team. The team is comprised of many highly talented enthusiastic individuals who ensure the services and offerings from Kobo are available to both internal and external customers.Reporting to the Business Operations Analyst – Content QA, the Business Operations Intern, Content QA position acts as the first level triage for most inbound ebook-related and audiobook issues, including investigation of metadata and content processing failures, and incoming requests from customers and partners. This position is also responsible for supporting the creation and maintenance of relevant documents and help articles as related to their functional area. They may also assist in creating relevant publisher help centre content and testing incoming content from publishers or updated Kobo eReader and app software. This role is specifically responsible for providing support for epub and audiobook files (identifying HTML, CSS, and other epub-specific issues) as well as monitoring and resolving inbound requests from internal teams, publishers, and customers.Responsibilities Include:Front-line support

Identify HTML and CSS issues in epub files.
Triage incoming tickets for eBooks and audiobooks area.
Investigate, troubleshoot, solve or escalate ebooks and audiobooks; first step tickets as required, from functional area or as assigned/delegated.

Data Collection

Review and analyze recurring issues and communicate recommendations based on findings as directed by the Business Operations Analyst.
Share information as requested to client teams, development and delivery teams, content management, and external vendors on the investigation and resolution of bugs.

Documentation

Maintain ebook-related and audiobook-related process documentation as requested by Business Operations Analyst.

Project Support

Support Business Operations Analyst and larger team with projects on an ad-hoc basis and as available/directed.
Assisting with research into digital publishing standards and topics.
Assisting with testing ebook and audiobook’s performance on Kobo’s ecosystem and troubleshooting potential errors.

The Skillset:Required:

Post-secondary education ideally with a focus on publishing or book selling programs or work and/or project experience in the realm of digital media/content, or other books related experience (experience working at a bookstore, running a book blog/Bookstagram/BookTube, BookTok, etc.).
A strong interest in digital media, books, and technology – if it is your heart’s desire to be an editor, you are not going to have much fun. But if it is a potent mix of technology and books, you are in the right place.
General understanding of the book industry (ISBNs, ONIX files, .epub formats, etc.).
Solid hands-on experience with Microsoft Excel (ideally you can run a VLOOKUP, concatenate data and create a pivot table).
Detail and task-oriented, with strong research and organizational skills.
Flexibility and ability to juggle many projects and priorities simultaneously.
Strong communication skills: you have the ability to compose a professional email and handle ongoing communication with external parties regarding technical issues, you aren’t afraid to ask questions or follow up on action items or requests for information.
Experience with the Kobo ecosystem: you have read a book from Kobo, know how our apps and devices work, and are familiar with our reading experience.

Nice to Haves:

Specific knowledge of ebooks, audiobooks, and/or .epubs.
Experience working with HTML, CSS and Zendesk.
Experience working with XML languages.
Fluency in another language.

The Perks:

Flexible hours and hybrid remote working environment
Subsidized in-office lunches
Four extended long weekends in the summer
Talent and development training budget
Free Kobo device + free weekly e-book or audiobook
Weekly Kobo Tech University sessions
Dog friendly office

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