Meridian Credit Union – Analytics & Insights Specialist – Saint Catharines, ON

Company: Meridian Credit Union

Location: Saint Catharines, ON

Expected salary: $80000 – 85000 per year

Job date: Sun, 24 Aug 2025 03:05:24 GMT

Job description: Description :Why Meridian?At Meridian our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are.Factor us into your next career opportunity. We want you to grow with us and have an experience that’s different. This is a place where you can expect the unexpected.Find our story here:The role:The Analytics & Insights Specialist provides proactive, actionable prescriptive analytical support and business insight to the Lines of Business(LOB). With strong analytical skills, a knowledge of reporting systems, and a talent for influencing without authority, they will act as an internal consultant, adding value and insight to key stakeholders and management.As a subject matter expert, the Analytics & Insights Specialist demonstrates an ability to present complicated analytical material in a concise and compelling manner and, interpret insights in a meaningful way for management and partners.The role will support the advancement of analytics and data management, processes, and tools to contribute to the achievement of Meridian’s strategic and in year goals. This role will be responsible for maintaining and enhancing the current Reporting environment along with the development of new and adhoc reporting to support the line of businesses.Key ResponsibilitiesInsights, Analytics & Reporting

  • Analyze, prepares and presents scheduled reports (i.e. key business performance indicators, dashboards and scorecards) and ad hoc reports (i.e. in support of projects or departmental initiatives) for the lines of business, both proactively and upon request
  • Acts as the analytics lead for Line of business on internal and enterprise initiatives
  • Provides Line of business leaders with management reporting that identifies issues, opportunities and emerging trends that enables the user to take action
  • Identifies and monitors key performance indicators, sharing relevant, accurate and insightful findings with LOB leadership team and key partners at various levels within the organization on a timely basis
  • Leads qualitative and quantitative analysis of relevant industry and consumer behaviour trends to highlight improvements, growth opportunities and new business opportunities
  • Demonstrates an ability to leverage technology to streamline processes, tools and analysis
  • Maintain & Enhance current LOB Reporting environment
  • Development of new reporting & conversion of existing legacy reporting using new technology

Business Solutions

  • Assists with the development of various programs by collecting, analysing and collating Member information ensuring that Meridian delivers a personalized solution that is in relation to their transactional, advice or price-driven relationships
  • Provides recommendations to enhance the Member Experience while improving the overall efficiency of its processes
  • Collaborate with others in the Meridian analytics communities to further the needs of the Line of Business support teams. Engage key stakeholders such as Credit reporting to avoid duplication of effort and ensure effective reporting.
  • Educate the business on opportunities to enhance Member needs and contribute to relationship growth;

Communication

  • Coordinates the acquisition of data from various, relevant data sources and applies analytical skills to convert data into meaningful information
  • Assesses information and conducts research to evaluate business issues
  • Interprets results and delivers information and/or presentations with impact
  • Collaborates across all departments within the LOB and establishes strong communication among team members to determine and meet their reporting and analytical needs
  • Consults with internal stakeholders to develop actionable insights that help to accelerate aspects of the Member Experience and Strategic plans
  • Effectively demonstrates the ability to explain complex information and concepts to different audiences, including professionals in a manner tailored to the audience and elicits receptivity
  • Networks with other like-minded individuals to keep abreast of new solutions, resources, and analytical techniques
  • Builds an external source of information that increases the teams understanding of consumer behaviours, expectations, and current/future attributes

Knowledge, Experience and Skills

  • Degree or diploma in mathematics, statistics or computer science or related discipline;
  • Experience in a financial institution environment with a strong understanding of financial metrics, segmentation and industry drivers.
  • Proven analytic skills, including mining, evaluation, analysis, and visualization (ability to analyse large datasets)
  • Technical writing experience in relevant areas, including queries, reports, and presentations
  • High level of proficiency in designing & developing custom analytics utilizing available or externally obtained data
  • Strong SQL and Excel skills with the ability to learn other analytic tools
  • Practical experience in statistical analysis through the use of statistical packages including Excel, Power BI and SAS
  • Business and partnership focused with an understanding of how Member Experience enables the business
  • Demonstrates a passion for creative problem-solving and a desire to propose changes that proactively seize market opportunities;
  • Forward thinking with an openness to change to identify new opportunities
  • Expertise with research methodologies and research design
  • Excellent communication and influencing skills
  • Proven ability to work autonomously in cross-functional teams, with internal customers and key stakeholders
  • Strong expertise in analysis and fluency with various software and techniques of analysis
  • Commitment to and drive for continuous improvement
  • Strong process management skills, initiative, ability to manage competing priorities and attention to detail are critical
  • Exhibits an analytical, creative, and innovative approach to meeting stakeholder and business needs
  • Able to handle confidential and proprietary information with discretion

Salary Range: CAD $80,000– $85,000 annuallyCompensation for this role is based on a combination of skills, experience, and internal equity. Candidates with stronger alignment to the role’s requirements may be placed higher within the range. Your recruiter will share more information about our total rewards package during the hiring process.Office Location: Toronto Corporate Office or St. Catherines Corporate. This is a hybrid opportunityMeridian has a remote work policy that allows flexibility for employees to work remotely but also requires our employees to attend the office minimum one day per week. The intention is for purposeful meetings to collaborate, innovate and build effective relationships with your team, your colleagues and your leader which is important to us.What’s in it for you?

  • We have an inclusive and collaborative working environment that encourages teamwork, creativity, curiosity, and celebrates success!
  • We provide you with the tools and technology needed to delight your candidates and clients!
  • You will get to work with and learn from diverse industry leaders and colleagues, who have hailed from top organizations.
  • Hybrid work arrangements with in-person office time to collaborate, innovate and build relationships with your colleagues.
  • This is not your typical “corporate” job. We work hard and we have fun!

Build the Future of Banking with UsAt Meridian, we’re not just adapting to the future—we’re shaping it. We see talent as a catalyst for sustainable growth, community impact, and future-readiness. As the financial landscape evolves, we’re looking for team members who bring:

  • Embedding & leveraging technology – Confidence and willingness to learn and integrate AI and emerging technologies into new ways of working. Experience with low/no code tools like the Microsoft Power Platform and generative AI productivity tools like Microsoft Copilot is considered an asset
  • Critical Thinking – The ability to analyze, evaluate and interpret information from various sources and apply logic and problem solving to make decisions.
  • Data Driven– Leverage data and insights to identify, prioritize and improve member experience and business efficiency.
  • Curiosity & Flexibility – Comfortable navigating and embracing change and uncertainty, ask more questions, explore more options. Continuously learn and grow.

Who we are:Meridian is Ontario’s largest credit union, and second largest in Canada, helping to grow the lives of our more than 380,000 Members. Meridian has more than 80 years of banking history and is 100% owned by its members. With 87 retail branches and 15 Business Banking Centers across Ontario and $ 32B in assets under management, Meridian offers a full range of financial products and services to its retail, business banking and wealth members. With over 2200 employees and corporate offices located in Toronto and St. Catharines, Meridian has a track record of creating and delivering innovative new offerings and is committed to investing in the communities that we serve. Our plan is to build on our momentum as we deliver on our purpose – helping our members achieve their best life.Find our story here:Experience the Difference!Meridian committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to employing a workforce that reflects the diversity of our communities and Members in which we live and serve.Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.Please note that due to the volume of applications, only those under consideration will be contacted for an interview.Thank you for your interest in Meridian Credit Union.Follow us on Twitter at#LI-NM1
#LI-HYBRID

Meridian Credit Union – Decision Engine Analyst – 20 Month Contract – Saint Catharines, ON

Company: Meridian Credit Union

Location: Saint Catharines, ON

Expected salary: $60000 – 75000 per year

Job date: Sun, 20 Jul 2025 01:36:28 GMT

Job description: Description :About this opportunityAt Meridian our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are.As a Decision Engine Analyst within the Credit Reporting & Analytics team, you will support and enhance automated decision-making processes through the development, implementation, and optimization of the credit decision engines and origination systems. In addition, your responsibilities will include contributing to the overall credit function in the areas of reporting and analytics, including development of effective risk reporting, key trending processes, and dashboards formats. You will be accountable for supporting the advancement of analytics, data management, and tools to contribute to the achievement of Meridian’s strategy, risk management appetite, regulatory guidance, and industry standards/best practices.~ Turning Data into Information into Insight into Business Decisions ~With strong analytical skills, you have an accountability to provide ongoing thought leadership and insights to the Senior Manager, Decision Engine & Loan Origination Systems, the Director, Credit Reporting & Analytics and the Chief Risk Officer in support of automated system decision making to ensure that the credit function’s analytical and data management approach, processes, and tools are appropriate and aligned to Meridian Credit Union strategy, risk management appetite, regulatory guidance, and industry standards/best practices. The position will maintain system protocols by ensuring business owners are updating policies and procedures.Key Responsibilities:

  • The incumbent will assist in leading Meridian Retail Credit, Meridian Business Credit and Meridian OneCap Credit (with alignment to Delivery and Operations) for decision engine system enhancement and development with support towards software upgrades (Information Technology and Solutions Development).
  • The incumbent is responsible for gathering business requirements in support of projects, reporting and process improvements as well as participate in the planning, design and implementation of system solutions or enhancements that help keep internal tools and data flows up to date and across the organization. The role will be collaborating on the projects with process owners, key team members, IT and external partners to build a cohesive infrastructure of systems. The individual will establish and maintain communication channels with process owners, key team members and internal stakeholders to support data gathering and analysis.
  • The ideal candidate will be technically proficient, comfortable supporting all channels and lines of business (including Retail, Small Business and OneCap), and complimentary working groups (including Information Technology, Enterprise / Credit Analytics, etc.) and integrated tools and techniques (including decision engine matrices and algorithms). This role requires balancing day-to-day, hands-on systems maintenance, training, bug fixes, and small optimizations.
  • With strong analytical skills and knowledge of reporting systems, you will have an accountability to provide ongoing accurate and reconciled credit-based reporting extracts to support and enhance the decision-making process of Credit Management. The Decision Engine Analyst’s function will support the advancement of analytics and data management, processes, and tools to contribute to the achievement of Meridian’s strategy, risk management appetite, regulatory guidance, and industry standards/best practices.

The position will be tasked to proactively propose recommendations to provide increased reporting capabilities to support all stakeholders and subsidiaries of the organization, including all lines of business and initiatives. The successful candidate will contribute towards the enhancements to, or development of, existing or new risk processes, frameworks, and/or systems. Remains apprised of industry best practices, including:

  • Interpreting data, analyzing results using statistical techniques
  • Developing and implementing data analyses, data collection systems and other strategies that optimize statistical efficiency and quality
  • Acquiring data from primary or secondary data sources and maintaining databases
  • Filter and “clean” data by reviewing reports, extracts and performance indicators to locate and correct code problems
  • Work with management/peers to prioritize business and information needs
  • Locate and define new process improvement opportunities

In addition, this role will demonstrate effective communication skills, a talent for influencing without authority, and an ability to be a proactive internal consultant, adding value and insight to key stakeholders and management. Demonstrates an ability to present complicated reporting output in a concise and compelling manner, interpreting insights, as required, in a meaningful way to various level managers and partners. Leverages subject matter expertise to support the growth needs of Meridian, including:

  • Proven analytic skills, including mining, evaluation, analysis, and visualization
  • Ability to analyze large datasets
  • Strong verbal and written communication skills
  • An analytical mind and inclination for problem-solving
  • Technical writing experience in relevant areas, including queries, reports, and presentations
  • Strong SQL and Excel skills with the ability to learn other analytic tools
  • Practical experience in statistical analysis using statistical packages including Excel, Power BI and Python
  • Proven success in a collaborative, team-oriented environment

Salary Range: CAD $60,000 – $75,000 annuallyCompensation for this role is based on a combination of skills, experience, and internal equity. Candidates with stronger alignment to the role’s requirements may be placed higher within the range. Your recruiter will share more information about our total rewards package during the hiring process.Office Location: 3330 Bloor Street West, Toronto OR 75 Corporate Park Drive, St. Catharines. This is a hybrid work opportunity.Meridian has a remote work policy that allows flexibility for employees to work remotely but also requires a minimum of one day per week in the office for purposeful meetings to collaborate, innovate and build effective relationships with your team, your colleagues and your leader which is important to us.What’s in it for you?

  • We have an inclusive and collaborative working environment that encourages teamwork, creativity, curiosity, and celebrates success!
  • We provide you with the tools and technology needed to delight your candidates and clients!
  • You will get to work with and learn from diverse industry leaders and colleagues, who have hailed from top organizations.
  • Hybrid work arrangements with in-person office time to collaborate, innovate and build relationships with your colleagues.
  • This is not your typical “corporate” job. We work hard and we have fun!

Who we are:Meridian is Ontario’s largest credit union, and second largest in Canada, helping to grow the lives of our more than 380,000 Members. Meridian has more than 80 years of banking history and is 100% owned by its members. With 87 retail branches and 15 Business Banking Centers across Ontario and $ 32B in assets under management, Meridian offers a full range of financial products and services to its retail, business banking and wealth members. With over 2200 employees and corporate offices located in Toronto and St. Catharines, Meridian has a track record of creating and delivering innovative new offerings and is committed to investing in the communities that we serve. Our plan is to build on our momentum as we deliver on our purpose – helping our members achieve their best life.Find our story here:Experience the Difference!Meridian committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to employing a workforce that reflects the diversity of our communities and Members in which we live and serve.Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.Please note that due to the volume of applications, only those under consideration will be contacted for an interview.Thank you for your interest in Meridian Credit Union.Follow us on Twitter at#LI-TJ1#LI-HYBRIDEducation : Bachelors

Sales Director – Meridian Senior Living – Orlando, FL

Company: Meridian Senior Living

Location: Orlando, FL

Expected salary:

Job date: Sat, 02 Aug 2025 00:28:58 GMT

Job description:

Job Title: Senior Living Sales and Marketing Director

Job Description:

We are seeking a dynamic and passionate Senior Living Sales and Marketing Director to join our vibrant community, where residents are not just numbers but cherished members of our family. In this pivotal role, you will collaborate closely with the Executive Director and our dedicated team to develop and execute strategic marketing initiatives that enhance our brand presence and attract new residents.

Key Responsibilities:

  • Develop and implement innovative sales and marketing strategies that resonate with prospective residents and their families.
  • Foster strong relationships with current residents and their families to encourage referrals and build a sense of community.
  • Conduct market analysis to identify trends, opportunities, and competitive positioning, ensuring our offerings meet the needs of our diverse clientele.
  • Create engaging promotional materials and manage our digital marketing presence, including social media and our website.
  • Work collaboratively with the Executive Director to align sales goals with operational objectives, ensuring a seamless experience for all residents.
  • Lead community outreach efforts, building partnerships with local organizations to enhance visibility and reputation in the market.
  • Organize and participate in events and community engagements to showcase our lively atmosphere and exceptional resident experience.

Qualifications:

  • Proven experience in sales and marketing, preferably within the senior living or healthcare sectors.
  • Outstanding communication and interpersonal skills; a genuine passion for serving seniors is essential.
  • Strong analytical skills with the ability to interpret market data and trends effectively.
  • Creative mindset with the ability to develop compelling marketing materials.
  • Familiarity with digital marketing platforms and tools.

Why Join Us?
This is an exciting opportunity to work alongside some of the best residents one can ask for—individuals full of life stories and experiences who contribute to a warm, welcoming environment. You’ll play a crucial role in enhancing their quality of life and ensuring our community continues to thrive. If you’re looking to make a meaningful impact and grow within a supportive team, we invite you to apply!

Join us in shaping the future of senior living—where every day is a chance to make a difference!

Meridian Credit Union – Senior Communications Advisor (Wealth, Business Banking, Marketing and Digital) – Etobicoke, ON

Company: Meridian Credit Union

Location: Etobicoke, ON

Expected salary: $68800 – 103200 per year

Job date: Sat, 26 Jul 2025 07:49:16 GMT

Job description: Description :About this opportunityAt Meridian our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are.As the strategic communications lead for Wealth and Business Banking lines of business, as well as the Digital and Marketing portfolio, this role provides enterprise-level counsel and communications delivery across a broad portfolio to engage, inform, and inspire employees and business executives. The successful candidate will serve as the primary communications advisor to the SVP of Retail & Wealth, SVP of Business Banking, Chief Digital and Marketing Officer, and their leadership teams. This role is pivotal in shaping and executing thought leadership, internal communications and engagement, and reputational strategies that support Meridian’s enterprise initiatives.Communications Planning & Stakeholder Management

  • Act as the lead communications advisor to the SVP of Retail & Wealth, SVP of Business Banking, Chief Digital and Marketing Officer, providing ongoing communications counsel, planning, support and advice..
  • Develop, execute and measure effectiveness of integrated communications strategies, including internal communications, employee engagement and change communications, aligned with business goals and enterprise priorities.
  • Lead executive visibility and thought leadership initiatives, including messaging and briefing development, speechwriting, op-eds, internal and external messaging for town halls, newsletters, video planning, scripting and editing, internal and external announcements and events, intranet, and surveys.

Internal Communications

  • Develop and execute internal communications strategies that support the goals of the Wealth and Business Banking businesses, as well as the Marketing and Digital function.
  • Continually identify new communications opportunities for storytelling progress and success of business and support functions units, while collaborating with Senior Communications Advisor for Retail, ensuring alignment of communications strategies and plans.
  • Lead corporate communications programs that integrate line of business messaging and milestones. Partner with Change Management on communication of large projects/initiatives, and provide ongoing counsel and communications tools to support operational communications.
  • Develop compelling, clear, and concise communications for advisor and all employee audiences, including memos, scripts, intranet articles, videos, leadership toolkits, town hall presentations, Q&As, surveys, etc.
  • Event management for strategic events for employees or leadership, as required.

Member-Facing Communications

  • Provide ongoing counsel on Member facing communications, including identifying, coordinating and executing key Member communications in response to current events as required
  • Collaborate with External Communications and Marketing teams to leverage social media channels to amplify line of business and Member messaging
  • Work with leaders as spokespeople to develop social media content and execute through employee sharing platforms to foster thought leadership

Channel Communications Leadership

  • Support and execute the Wealth, Business Banking, Marketing and Digital channel communications like Department Town Halls and department newsletters, and other content vehicles.
  • Support content creation for ELT and corporate communications, including enterprise town halls, leadership conferences, and strategic updates.
  • Contribute key Line of Business insights, milestones and actions to enterprise-wide communications planning and execution, including campaigns, change initiatives, and leadership events.
  • Work with other Communications Advisors to integrate storytelling in a cohesive narrative for all employees, ensuring that the line of business portfolio view is well integrated and understood

Qualifications & Experience

  • 5 to 7+ years of progressive experience in corporate communications, preferably in financial services or regulated industries. Branch banking, retail or wealth communications experience is an asset.
  • Experience developing, implementing and measuring communication plans.
  • Excellent communications skills, written and verbal across multiple formats and channels.
  • Excellent proofreading/copy editing skills with attention to details.
  • Ability and willingness to take initiative and demonstrate leadership and project management skills.
  • Build trust and alignment across diverse teams and stakeholders and have ability to work with minimal supervision and as part of a team.
  • Leverage tools like Microsoft Copilot and low-code platforms to streamline workflows and enhance communication delivery.
  • Distill complex business strategies into clear, actionable insights. Use analytics to measure impact and inform strategy.
  • Embrace change and continuously seek new ways to improve communication effectiveness

Salary Range: CAD $68,800 to $103,200 annually.Compensation for this role is based on a combination of skills, experience, and internal equity. Candidates with stronger alignment to the role’s requirements may be placed higher within the range. Your recruiter will share more information about our total rewards package during the hiring process.Office Location: 3330 Bloor Street West, Toronto. This is a hybrid work opportunity.Meridian has a remote work policy that allows flexibility for employees to work remotely but also requires a minimum of one day per week in the office for purposeful meetings to collaborate, innovate and build effective relationships with your team, your colleagues and your leader which is important to us.What’s in it for you?

  • We have an inclusive and collaborative working environment that encourages teamwork, creativity, curiosity, and celebrates success!
  • We provide you with the tools and technology needed to delight your candidates and clients!
  • You will get to work with and learn from diverse industry leaders and colleagues, who have hailed from top organizations.
  • Hybrid work arrangements with in-person office time to collaborate, innovate and build relationships with your colleagues.
  • This is not your typical “corporate” job. We work hard and we have fun!

Build the Future of Banking with UsAt Meridian, we’re not just adapting to the future—we’re shaping it. We see talent as a catalyst for sustainable growth, community impact, and future-readiness. As the financial landscape evolves, we’re looking for team members who bring:

  • Embedding & leveraging technology – Confidence and willingness to learn and integrate AI and emerging technologies into new ways of working. Experience with low/no code tools like the Microsoft Power Platform and generative AI productivity tools like Microsoft Copilot is considered an asset
  • Critical Thinking – The ability to analyze, evaluate and interpret information from various sources and apply logic and problem solving to make decisions.
  • Data Driven– Leverage data and insights to identify, prioritize and improve member experience and business efficiency.
  • Curiosity & Flexibility – Comfortable navigating and embracing change and uncertainty, ask more questions, explore more options. Continuously learn and grow.

Who we are:Meridian is Ontario’s largest credit union, and second largest in Canada, helping to grow the lives of our more than 380,000 Members. Meridian has more than 80 years of banking history and is 100% owned by its members. With 87 retail branches and 15 Business Banking Centers across Ontario and $ 32B in assets under management, Meridian offers a full range of financial products and services to its retail, business banking and wealth members. With over 2200 employees and corporate offices located in Toronto and St. Catharines, Meridian has a track record of creating and delivering innovative new offerings and is committed to investing in the communities that we serve. Our plan is to build on our momentum as we deliver on our purpose – helping our members achieve their best life.Find our story here:Experience the Difference!Meridian committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to employing a workforce that reflects the diversity of our communities and Members in which we live and serve.Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.Please note that due to the volume of applications, only those under consideration will be contacted for an interview.Thank you for your interest in Meridian Credit Union.Follow us on Twitter at#LI-TJ1#LI-HYBRID

Meridian Credit Union – Senior Communications Advisor (Retail) – Etobicoke, ON

Company: Meridian Credit Union

Location: Etobicoke, ON

Expected salary: $68800 – 103200 per year

Job date: Sat, 26 Jul 2025 03:58:53 GMT

Job description: Description :About this opportunityAt Meridian our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are.As the strategic communications lead for Retail Banking, this role provides enterprise-level counsel and communications delivery across a broad portfolio to engage, inform, and inspire frontline employees and business executives. The successful candidate will serve as the primary communications advisor to the Chief Operating Officer (COO), SVP of Retail & Wealth, as well as their leadership teams. This role is pivotal in shaping and executing thought leadership, internal communications and engagement, and reputational strategies that support Meridian’s frontline business priorities.Key Responsibilities:Communications Planning & Stakeholder Management

  • Act as the lead communications advisor to the COO, SVP Retail & Wealth, and VPs in Retail Growth & Advice, Retail Product & Operations, Optimization, and Transformation, providing ongoing communications counsel, planning, support and advice.
  • Develop, execute, and measure effectiveness of integrated communications strategies, including internal communications, employee engagement and change communications, aligned with business goals and enterprise priorities.
  • Lead executive visibility and thought leadership initiatives, including messaging development, speechwriting, op-eds, internal and external messaging for town halls, newsletters, video scripts, internal and external announcements and events, and intranet, social media and media channels.

Internal Communications

  • Develop and execute internal communications strategies that support the goals of the Retail business.
  • Continually identify new communications opportunities for storytelling progress and success of business, while collaborating with Senior Communications Advisor for Wealth, Business Banking, Marketing and Digital, ensuring alignment of communications strategies and plans.
  • Lead corporate communications programs that integrate line of business messaging and milestones. Partner with Change Management on communication of large projects/initiatives, and provide ongoing counsel and communications tools to support operational communications.
  • Develop compelling, clear, and concise communications for a frontline and all employee audiences, including memos, scripts, intranet articles, videos, leadership toolkits, town hall presentations, Q&As, surveys, etc.
  • Event management for strategic events for employees or leadership, as required.

Member-Facing Communications

  • Provide ongoing counsel on Member facing communications, including identifying, coordinating and executing key Member communications in response to current events as required
  • Collaborate with External Communications and Marketing teams to leverage social media channels to amplify line of business and Member messaging
  • Work with leaders as spokespeople to develop social media content and execute through employee sharing platforms to foster thought leadership

Channel Communications Leadership

  • Support and execute the Retail channel communications like Department Town Halls and department newsletters, and other content vehicles.
  • Support content creation for ELT and corporate communications, including enterprise town halls, leadership conferences, and strategic updates
  • Contribute key Line of Business insights, milestones and actions to enterprise-wide communications planning and execution, including campaigns, change initiatives, and leadership events.
  • Work with other Communications Advisors to integrate storytelling in a cohesive narrative for all employees, ensuring that the line of business portfolio view is well integrated and understood

Qualifications & Experience

  • 5 to 7+ years of progressive experience in corporate communications, preferably in financial services or regulated industries. Branch banking, retail or wealth communications experience is an asset.
  • Experience developing, implementing and measuring communication plans.
  • Excellent communications skills, written and verbal across multiple formats and channels.
  • Excellent proofreading/copy editing skills with attention to details.
  • Ability and willingness to take initiative and demonstrate leadership and project management skills.
  • Build trust and alignment across diverse teams and stakeholders and have ability to work with minimal supervision and as part of a team.
  • Leverage tools like Microsoft Copilot and low-code platforms to streamline workflows and enhance communication delivery.
  • Distill complex business strategies into clear, actionable insights. Use analytics to measure impact and inform strategy.
  • Embrace change and continuously seek new ways to improve communication effectiveness

Salary Range: CAD $68,800 to $103,200 annually.Compensation for this role is based on a combination of skills, experience, and internal equity. Candidates with stronger alignment to the role’s requirements may be placed higher within the range. Your recruiter will share more information about our total rewards package during the hiring process.Office Location: 3330 Bloor Street West, Toronto. This is a hybrid work opportunity.Meridian has a remote work policy that allows flexibility for employees to work remotely but also requires a minimum of one day per week in the office for purposeful meetings to collaborate, innovate and build effective relationships with your team, your colleagues and your leader which is important to us.What’s in it for you?

  • We have an inclusive and collaborative working environment that encourages teamwork, creativity, curiosity, and celebrates success!
  • We provide you with the tools and technology needed to delight your candidates and clients!
  • You will get to work with and learn from diverse industry leaders and colleagues, who have hailed from top organizations.
  • Hybrid work arrangements with in-person office time to collaborate, innovate and build relationships with your colleagues.
  • This is not your typical “corporate” job. We work hard and we have fun!

Build the Future of Banking with UsAt Meridian, we’re not just adapting to the future—we’re shaping it. We see talent as a catalyst for sustainable growth, community impact, and future-readiness. As the financial landscape evolves, we’re looking for team members who bring:

  • Embedding & leveraging technology – Confidence and willingness to learn and integrate AI and emerging technologies into new ways of working. Experience with low/no code tools like the Microsoft Power Platform and generative AI productivity tools like Microsoft Copilot is considered an asset
  • Critical Thinking – The ability to analyze, evaluate and interpret information from various sources and apply logic and problem solving to make decisions.
  • Data Driven– Leverage data and insights to identify, prioritize and improve member experience and business efficiency.
  • Curiosity & Flexibility – Comfortable navigating and embracing change and uncertainty, ask more questions, explore more options. Continuously learn and grow.

Who we are:Meridian is Ontario’s largest credit union, and second largest in Canada, helping to grow the lives of our more than 380,000 Members. Meridian has more than 80 years of banking history and is 100% owned by its members. With 87 retail branches and 15 Business Banking Centers across Ontario and $ 32B in assets under management, Meridian offers a full range of financial products and services to its retail, business banking and wealth members. With over 2200 employees and corporate offices located in Toronto and St. Catharines, Meridian has a track record of creating and delivering innovative new offerings and is committed to investing in the communities that we serve. Our plan is to build on our momentum as we deliver on our purpose – helping our members achieve their best life.Find our story here:Experience the Difference!Meridian committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to employing a workforce that reflects the diversity of our communities and Members in which we live and serve.Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.Please note that due to the volume of applications, only those under consideration will be contacted for an interview.Thank you for your interest in Meridian Credit Union.Follow us on Twitter at#LI-TJ1#LI-HYBRID

Meridian Credit Union – People Analytics & Technology Co-op Student (8 Month Contract) – Etobicoke, ON

Company: Meridian Credit Union

Location: Etobicoke, ON

Expected salary:

Job date: Fri, 18 Jul 2025 06:45:59 GMT

Job description: Description :About this opportunityAt Meridian our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are.We are seeking a detail-oriented and tech-savvy People Analytics & Technology Co-Op Student or Intern to join our People Analytics & Technology team. This role is ideal for a student passionate about HR technology, data integrity, and process improvement. You will support the day-to-day operations of our HR systems, including UKG and ICM, and play a key role in ensuring smooth system functionality and accurate reporting.Key Responsibilities:System Access Management:

  • Process and track user access requests for HR systems (UKG and ICM)
  • Maintain user roles and permissions in accordance with internal policies

Reporting & Analytics:

  • Create, update, and distribute standard and ad hoc HR reports
  • Assist in data validation and ensure accuracy of HR metrics

Inbox & Ticket Management:

  • Monitor and respond to inquiries in the HR Systems inbox
  • Identify and document requirements of standard requests
  • Triage and escalate issues as needed to appropriate team members

System Testing & Support:

  • Participate in system testing for updates, enhancements, and new features
  • Document test results and assist in troubleshooting issues

Documentation & Process Improvement:

  • Maintain and update process documentation and user guides
  • Identify opportunities to automate and streamline workflows and improve data quality

Qualifications:

  • Currently enrolled in a post-secondary program in Human Resources, People Analytics, Business Administration, Information Systems, or a related field
  • Strong interest in HR systems and data management
  • Proficient in Microsoft Excel and comfortable working with data
  • Excellent attention to detail and organizational skills
  • Strong communication, critical thinking and problem-solving abilities
  • Familiarity working with Microsoft Power Platform (Power BI, Power Apps, and Power Automate) is an asset
  • Experience with UKG, ICM, or similar HRIS platforms is an asset

What You’ll Gain:

  • Hands-on experience with enterprise HR systems and reporting tools
  • Exposure to HR technology, reporting, and system lifecycle management
  • Opportunity to contribute to real-world projects and process improvements
  • Mentorship and support from experienced HR professionals

Office Location: 3330 Bloor Street West, Toronto OR 75 Corporate Park Drive, St. Catharines. This is a hybrid work opportunity.Meridian has a remote work policy that allows flexibility for employees to work remotely but also requires a minimum of one day per week in the office for purposeful meetings to collaborate, innovate and build effective relationships with your team, your colleagues and your leader which is important to us.What’s in it for you?

  • We have an inclusive and collaborative working environment that encourages teamwork, creativity, curiosity, and celebrates success!
  • We provide you with the tools and technology needed to delight your candidates and clients!
  • You will get to work with and learn from diverse industry leaders and colleagues, who have hailed from top organizations.
  • Hybrid work arrangements with in-person office time to collaborate, innovate and build relationships with your colleagues.
  • This is not your typical “corporate” job. We work hard and we have fun!

Who we are:Meridian is Ontario’s largest credit union, and second largest in Canada, helping to grow the lives of our more than 380,000 Members. Meridian has more than 80 years of banking history and is 100% owned by its members. With 87 retail branches and 15 Business Banking Centers across Ontario and $ 32B in assets under management, Meridian offers a full range of financial products and services to its retail, business banking and wealth members. With over 2200 employees and corporate offices located in Toronto and St. Catharines, Meridian has a track record of creating and delivering innovative new offerings and is committed to investing in the communities that we serve. Our plan is to build on our momentum as we deliver on our purpose – helping our members achieve their best life.Find our story here:Experience the Difference!Meridian committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to employing a workforce that reflects the diversity of our communities and Members in which we live and serve.Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.Please note that due to the volume of applications, only those under consideration will be contacted for an interview.Thank you for your interest in Meridian Credit Union.Follow us on Twitter at#LI-TJ1#LI-HYBRID

Meridian Credit Union – Wealth Sales Representative – 18 Month Contract – Saint Catharines, ON

Company: Meridian Credit Union

Location: Saint Catharines, ON

Expected salary:

Job date: Fri, 04 Jul 2025 06:44:32 GMT

Job description: Description :Why Meridian?At Meridian our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are.Find our story here:Our Wealth practice:At Meridian Wealth we believe that investing is personal and our mission is to help our Members on their financial journey regardless of where they are on this journey. We are a group of passionate wealth professionals that are approachable, empathetic and don’t take ourselves too seriously.As a Wealth Sales Representative:You will be accountable for providing highly effective sales support to key Members of our Wealth Management Team in order to help them achieve their performance and sales goals by providing an excellent Member experience while maintaining high standards and operational efficiencies. Providing best in class contact management, pre-sale and post-sale practice support to support the achievement of Wealth’s annual plan objectives for Net Sales, revenue and new Investments, all while effectively mitigating compliance risks that are detrimental to our Members, Meridian’s brand and overall business profitability.This is an 18-month contract opportunity!What you will do:

  • Contact Members to book appointments that align to the Advisors meeting type ie: annual/quarterly review, discovery, financial planning.
  • Engage the Member is a robust conversation to uncover Member needs while proactively identifying opportunities that lead to an enhanced Member and Advisor experience.
  • Reconnect with Member to remind them of the appointment and recommend pertinent documentation to bring to meeting that supports the supports the Advisor recommendations.
  • Act as a first point of contact for Wealth Members when Advisor is not available. This ensures they always receive a live person to connect with.
  • Enhance proactive account oversight to ensure Member information is up to date and consistent on both Meridian’s and CS/CSI platforms.
  • Provide consistent and robust Member Portfolio snapshots that include detailed supplemental documents that illustrates Meridian and Wealth assets.
  • Efficiently prepare documents within SLA for all Member/Advisor meetings.
  • Create and provide reporting to support the Advisors compliance requirements.
  • Capture Financial Planning info to expedite the Financial planning recommendation.
  • Receive and reconcile all completed documents after the Member has signed to ensure accuracy and completeness to expedite the sales experience.
  • Follow up with external partners and/or fund companies on trades, transfers, account set up and payments to ensure requests are executed as presented.

How you will succeed:

  • A minimum of 2 years of work experience in the financial services or wealth industry.
  • Investment Funds in Canada Course (IFIC) or Canadian Securities Course (CSC) is an asset, or must be willing to obtain.
  • Knowledge of and operate within the applicable regulatory and compliance guidelines and Meridian’s policies & procedures, including but not limited to: MFDA, IIROC, AML, Privacy, Systems & Information Security, etc.
  • Familiar with documentation related to the investment industry.
  • Understand changing market conditions and remain knowledgeable of relevant industry issues.
  • Strong analytical and problem-solving abilities with the ability to quickly prioritize and resolve issues as they arise.
  • Proficient in Microsoft Word, Excel and PowerPoint.
  • Proven ability to provide clear communications, advice and positive experience for our partners and Members consistent with Meridian Values.
  • Demonstrates effective interpersonal skills, conducive to functioning in a liaison capacity with external agencies, other Financial Institutions and Branches.
  • Strong communications skills, both written and verbal.
  • Well-developed and proven time management skills to ensure the ability to prioritize and organize work of others and self.
  • Ability to adapt to changing business needs with innovative solutions.
  • Demonstrate ability and creativity in developing and implementing process improvement initiatives.
  • Demonstrate the ability to multi-tasking in a fast past environment.
  • Ability to work independently, take initiative and manage multiple conflicting priorities.

Join us! This role is hybrid. It is based out of our St. Catharines Corporate Office, located at 75 Corporate Park Dr, St. Catharines.Meridian has a remote work policy that allows flexibility for employees to work remotely but also requires regular time in the office for purposeful meetings to collaborate, innovate and build effective relationships with your team, your colleagues, your leader, and your Members which is very important to us.What’s in it for you?

  • We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success.
  • We provide you with the tools and technology needed to delight your candidates and clients.
  • You’ll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world
  • Hybrid work arrangements with in-person office time to collaborate, innovate and form relationships with your colleagues
  • This isn’t your typical “corporate” job. We work hard and we have fun.

Build the Future of Banking with UsAt Meridian, we’re not just adapting to the future—we’re shaping it. We see talent as a catalyst for sustainable growth, community impact, and future-readiness. As the financial landscape evolves, we’re looking for team members who bring:

  • Embedding & leveraging technology – Confidence and willingness to learn and integrate AI and emerging technologies into new ways of working. Experience with low/no code tools like the Microsoft Power Platform and generative AI productivity tools like Microsoft Copilot is considered an asset
  • Critical Thinking – The ability to analyze, evaluate and interpret information from various sources and apply logic and problem solving to make decisions.
  • Data Driven– Leverage data and insights to identify, prioritize and improve member experience and business efficiency.
  • Curiosity & Flexibility – Comfortable navigating and embracing change and uncertainty, ask more questions, explore more options. Continuously learn and grow.

Our Commitment to YouMeridian committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to employing a workforce that reflects the diversity of our communities and Members in which we live and serve.Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.Please note that due to the volume of applications, only those under consideration will be contacted for an interview.Thank you for your interest in Meridian Credit Union.Follow us on Twitter at#LI-JZ1
#LI-HYBRID

Meridian Credit Union – ECC Training and Quality Assurance Specialist – Saint Catharines, ON

Company: Meridian Credit Union

Location: Saint Catharines, ON

Expected salary: $59800 – 74800 per year

Job date: Sat, 05 Jul 2025 23:08:24 GMT

Job description: Description :Why Meridian?At Meridian Credit Union, we believe in putting our Members first. Our Enterprise Contact Centre (ECC) is the voice of our brand, and we are committed to delivering exceptional service experiences that reflect our values of integrity, innovation, and community.The role:We are seeking a dynamic and experienced ECC Training and Quality Assurance Specialist to lead and evolve our training and quality programs. This role is ideal for someone who thrives in a fast-paced, service-driven environment and is passionate about adult learning, coaching, and continuous improvement.You will be responsible for overseeing the full training lifecycle—from onboarding to ongoing development—while also managing quality assurance programs that ensure our teams deliver consistent, compliant, and exceptional service.Key Responsibilities:Training Leadership & Facilitation

  • Design, deliver, and continuously improve training programs for new hires and existing ECC staff, using best-in-class adult learning principles.
  • Facilitate engaging sessions across multiple formats (virtual, in-person, e-learning, video, and job aids).
  • Oversee the ECC training program end-to-end, ensuring alignment with business goals, regulatory requirements, and service excellence standards.
  • Collaborate with ECC leadership, L&D, and business partners to ensure training content reflects current policies, procedures, and product knowledge.
  • Maintain and manage training documentation and resources to ensure accuracy and accessibility.
  • Adapt training plans in real-time to meet the evolving needs of the team and business.

Quality Assurance & Coaching

  • Conduct regular call monitoring and evaluations to assess service quality, compliance, and member experience.
  • Provide timely, constructive feedback and coaching to ECC team members and leaders.
  • Identify performance trends and recommend targeted training or process improvements.
  • Lead the monthly Call Calibration process and maintain a call library for training and audit purposes.
  • Support internal audit requests and ensure ECC compliance with regulatory and procedural standards.

Strategic Impact & Communciation

  • Act as a subject matter expert in service, sales, and lending to ensure training and QA programs support business outcomes.
  • Communicate insights and recommendations clearly to stakeholders at all levels.
  • Create compelling documentation, reports, and presentations that drive action and alignment.
  • Champion a culture of continuous improvement, member-centricity, and operational excellence.

What you bring:

  • 5+ years of experience in financial services, preferably in a training, QA, or L&D role.
  • Strong facilitation and coaching skills with a proven ability to engage diverse audiences.
  • Solid understanding of service, sales, and lending practices in a contact centre environment.
  • Experience designing and delivering adult learning programs.
  • Excellent verbal, written, and visual communication skills.
  • Strong business acumen and ability to translate insights into action.
  • Proficiency in Microsoft Office, CRM systems, and telephony platforms (e.g., Verint, Five9).
  • Undergraduate degree in education, business, or a related field; certification in adult learning is an asset.
  • Flexibility to work varied hours to meet team and business needs.

Salary Range: CAD $59,800 – 74,800 annuallyCompensation for this role is based on a combination of skills, experience, and internal equity. Candidates with stronger alignment to the role’s requirements may be placed higher within the range. Your recruiter will share more information about our total rewards package during the hiring process.Office Location: Our team works in a hybrid environment at our St. Catharines office located at 531 Lake St, St Catharines, ON L2N 4H6, CAN.Meridian has a remote work policy that allows flexibility for employees to work remotely but also requires a minimum of semi-monthly regular time in the office for purposeful meetings to collaborate, innovate and build effective relationships with your team, your colleagues and your leader which is important to us.What’s in it for you?

  • We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
  • We provide you with the tools and technology needed to delight your candidates and clients!
  • You’ll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world
  • Hybrid work arrangements with in-person office time to collaborate, innovate and build relationships with your colleagues
  • This isn’t your typical “corporate” job. We work hard and we have fun!

Our Story:Meridian is Ontario’s largest credit union, and second largest in Canada, helping to grow the lives of our more than 360,000 Members. Meridian has more than 75 years of banking history and is 100% owned by its members. With 89 retail branches and 15 Business Banking Centers across Ontario and $ 30B in assets under management, Meridian offers a broad range of financial products and services to its retail, business banking and wealth members. With over 2000 employees and corporate offices located in Toronto and St. Catharines, Meridian has a track record of creating and delivering innovative new offerings and is committed to investing in the communities that we serve. Our plan is to build on our momentum as we deliver on our purpose – helping our members achieve their best life.Our Commitment to You:Meridian is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities and Members in which we live and serve.Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.Please note that due to the volume of applications, only those under consideration will be contacted for an interview.Thank you for your interest in Meridian Credit Union.#LI-NM1

Meridian Credit Union – Operations Processing Representative – Full Time – 9 Month Contract – Saint Catharines, ON

Company: Meridian Credit Union

Location: Saint Catharines, ON

Expected salary:

Job date: Wed, 25 Jun 2025 06:27:28 GMT

Job description: Description :Why Meridian?At Meridian our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are.Factor us into your next career opportunity. We want you to grow with us and have an experience that’s different. This is a place where you can expect the unexpected.Find our Story Here:The Operations Representative is responsible for maintaining high standards of Member service, contributing to quality control and operational efficiency within Operations that contribute to a positive Member experience. The incumbent must be responsive to partner/member needs, have a collaborative attitude and have a proactive nature.Your role as an Operation Processing Representative you will:

  • Ability to work independently, take initiative, prioritize work and be flexible
  • Excellent organizational skills, problem solving & time management ability, and a commitment to a high degree of accuracy.
  • Strong ability to learn all aspects of Operations for example investments, loans, lines of credit, mortgages, electronic channels, and clearing.

How you will Succeed:

  • Create a consistent and positive experience for our partners and ultimately our members through completion of work being sent from the Retail team for Investments, Lending and Mortgages Processing
  • Verify documentation for accuracy and completeness
  • Appropriately escalate issues, situations, or problems as they arise to the Operations Processing Assistant Managers
  • Work to continuously look for ways to do things better, as well as update internal procedures as processes change and/or improve.

Join us! Our team works in a hybrid environment at 75 Corporate Park Drive, St. Catharines.Meridian has a remote work policy that allows flexibility for employees to work remotely but also requires regular time in the office for purposeful meetings to collaborate, innovate and form purposeful connections with your team, your colleagues and your leader which is very important to us.What’s in it for you?

  • We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success.
  • We provide you with the tools and technology needed to delight your candidates and clients.
  • You’ll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world
  • Hybrid work arrangements with in-person office time to collaborate, innovate and form relationships with your colleagues
  • This isn’t your typical “corporate” job. We work hard and we have fun.

Build the Future of Banking with UsAt Meridian, we’re not just adapting to the future—we’re shaping it. We see talent as a catalyst for sustainable growth, community impact, and future-readiness. As the financial landscape evolves, we’re looking for team members who bring:

  • Embedding & leveraging technology – Confidence and willingness to learn and integrate AI and emerging technologies into new ways of working. Experience with low/no code tools like the Microsoft Power Platform and generative AI productivity tools like Microsoft Copilot is considered an asset
  • Critical Thinking – The ability to analyze, evaluate and interpret information from various sources and apply logic and problem solving to make decisions.
  • Data Driven– Leverage data and insights to identify, prioritize and improve member experience and business efficiency.
  • Curiosity & Flexibility – Comfortable navigating and embracing change and uncertainty, ask more questions, explore more options. Continuously learn and grow.

Our story:Meridian is Ontario’s largest credit union, and second largest in Canada, helping to grow the lives of our more than 360,000 Members. Meridian has more than 75 years of banking history and is 100% owned by its members. With 89 retail branches and 15 Business Banking Centers across Ontario and $ 30B in assets under management, Meridian offers a full range of financial products and services to its retail, business banking and wealth members. With over 2000 employees and corporate offices located in Toronto and St. Catharine’s, Meridian has a track record of creating and delivering innovative new offerings and is committed to investing in the communities that we serve. Our plan is to build on our momentum as we deliver on our purpose – helping our members achieve their best life.Our Commitment to You:Meridian is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities and Members in which we live and serve.Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.Please note that due to the volume of applications, only those under consideration will be contacted for an interview.Thank you for your interest in Meridian Credit Union.Follow us on Twitter at

Meridian Credit Union – Talent Acquisition Partner – 12 Month Contract – Etobicoke, ON

Company: Meridian Credit Union

Location: Etobicoke, ON

Expected salary:

Job date: Fri, 13 Jun 2025 04:52:57 GMT

Job description: Description :About this opportunityAt Meridian our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are.As a Talent Acquisition Partner, you will drive the talent identification and attraction strategies for both active and passive candidates. In this role, you will be responsible for building strong relationships with business leaders to understand challenges and opportunities within the Retail & Operations space.Key Responsibilities

  • Source and identify active and passive candidates through various channels including Internet job boards, Boolean/Internet data research, resume databases, associations, networking, etc.
  • Work cross functionally and develop strong relationships with hiring managers through status updates and constant communication!
  • Ensure a best in class candidate experience with transparency, timely follow-up and communication.
  • Regularly manage pipeline activity, maintain data integrity, and proactively share data-centric updates with internal stakeholders.
  • Ensure standardization and consistency of recruiting practices and policies.
  • Manage an efficient and effective process, utilizing UKG our applicant tracking system.
  • Create excitement!! Be a talent ambassador for Meridian.

How you will be successful:

  • 3-5 years of full cycle recruiting experience.
  • Proven experience attracting top talent in a high-volume environment within the Retail & Operations space.
  • Using AI to focus on the process to create efficiencies at scale for our Retail & Operations space. Challenging the status quo.
  • Strong ability to assess skillsets and cultural add to Meridian.
  • Experience independently partnering and collaborating with Leadership on hiring strategies and initiatives.
  • Outstanding verbal and written communication skills and ability to establish trust and credibility.
  • Experienced/skilled in the utilization of various sourcing channels, including direct, internet and networking sourcing.
  • Results driven and metrics oriented.
  • Ability to successfully navigate a fast-paced, nimble environment.
  • An aptitude for problem solving and independent thinking.
  • Ability to prioritize multiple urgent requests and manage time effectively.

Office Location: 3330 Bloor Street West, Toronto OR 75 Corporate Park Drive, St. Catharines. This is a hybrid work opportunity.Meridian has a remote work policy that allows flexibility for employees to work remotely but also requires a minimum of semi-monthly regular time in the office for purposeful meetings to collaborate, innovate and build effective relationships with your team, your colleagues and your leader which is important to us.What’s in it for you?

  • We have an inclusive and collaborative working environment that encourages teamwork, creativity, curiosity, and celebrates success!
  • We provide you with the tools and technology needed to delight your candidates and clients!
  • You will get to work with and learn from diverse industry leaders and colleagues, who have hailed from top organizations.
  • Hybrid work arrangements with in-person office time to collaborate, innovate and build relationships with your colleagues.
  • This is not your typical “corporate” job. We work hard and we have fun!

Who we are:Meridian is Ontario’s largest credit union, and second largest in Canada, helping to grow the lives of our more than 380,000 Members. Meridian has more than 80 years of banking history and is 100% owned by its members. With 87 retail branches and 15 Business Banking Centers across Ontario and $ 32B in assets under management, Meridian offers a full range of financial products and services to its retail, business banking and wealth members. With over 2200 employees and corporate offices located in Toronto and St. Catharines, Meridian has a track record of creating and delivering innovative new offerings and is committed to investing in the communities that we serve. Our plan is to build on our momentum as we deliver on our purpose – helping our members achieve their best life.Find our story here:Experience the Difference!Meridian committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to employing a workforce that reflects the diversity of our communities and Members in which we live and serve.Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.Please note that due to the volume of applications, only those under consideration will be contacted for an interview.Thank you for your interest in Meridian Credit Union.Follow us on Twitter at#LI-TJ1#LI-HYBRID