Nitro – Customer Success Manager – Toronto, ON

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Company: Nitro

Location: Toronto, ON

Job description: About Us:A global SaaS leader for seamless digital document workflows, Nitro offers a suite of solutions for PDF, eSigning, identity verification and analytics supported by a best-in-class customer success and change management team. With more than 3 million licensed users and 13,000+ business customers across 157 countries, we serve 67% of the Fortune 500.How We Work:We aim to create an environment where talented individuals are empowered to excel. How we collaborate, innovate, and engage with one another is important to us. Our work is driven by 5 key principles:

  • One team, One mission

Our collective dedication to Nitro’s mission defines us. Together, we are building an environment where everyone feels like a valued part of something bigger than themselves. * Own itWe take full ownership of our actions and decisions. We empower one another to lead with confidence, creativity, and a solutions-focused mindset. * Accountable to our customersWe are dedicated to our customers and take our commitments seriously. We do what we say we are going to do. * Excellence in executionDriven by passion and precision, ​we exemplify excellence in our delivery with innovative, top-quality results. * Be bold, fail fast, learn fasterWe learn as we grow, dare to try, ​and bravely question. We are not chasing perfection but forever iterating towards it.These guiding values shape our approach to work, fostering a culture where everyone is inspired to contribute their best.The Role:The Enterprise Customer Success Manager (CSM) is a customer-facing professional who will lead the post-sales lifecycle for Nitro’s portfolio of business customers. The CSM will develop and execute the strategy to ensure customers are provided with educational experiences (from formal education to self-help) to realize value from Nitro products quickly.As the “voice of the customer” for Nitro, the CSM must be and active listener and strategic thinker who can strike the appropriate balance between the customer’s needs and the company’s business objectives.Responsibilities:

  • Serve as the primary post-sales point-of-contact for Nitro’s portfolio of mid-market business customers
  • Drive engagement & adoption to cultivate customer partnerships
  • Own customer satisfaction and retention among a portfolio of business accounts
  • Proactively work directly with a diverse portfolio of business customers, typically within IT, interacting with various levels of management ranging from Directors to C-level executives
  • Ensure a successful onboarding and Nitro rollout among new customers
  • Proactively identify customer health risks, and effectively leverage internal teams to mitigate non-renewal (churn) risk
  • Partner with sales to identify expansion and up-sell opportunities in the post-sales cycle
  • Act as a liaison between internal teams to ensure high-priority customer needs are being met; coordinating with sales, marketing, product, support and engineering teams to escalate high-impact customer needs

Success Criteria:

  • Strong commitment to ensuring customers’ business objectives are achieved
  • Ability to prioritize customer needs and elevate the issues that will have the most impact on customer satisfaction, retention and growth
  • Ability to effectively manage customer expectations and create realistic expectations
  • Strong communication skills, both written and verbal, with excellent attention to detail
  • Proactive, positive, self-starter with a passion for continually improving the processes around you
  • Proven track record of working in a customer-facing environment and developing/driving internal initiatives to increase user engagement and satisfaction
  • Ability to work in a team-based, collaborative environment

Requirements:

  • Bachelor’s Degree or equivalent work experience
  • 3-5 years of experience in B2B account management, customer support, customer success or consulting roles
  • Commitment to Nitro’s mission and values
  • Travel up to 10% of the time

Nice to have:Proficiency in French (not required)
Proficiency in Spanish (not required)Why Nitro?
Along with our regular benefits and programs (including health, dental, vision, and retirement as standard), we are also very proud to offer a few additional initiatives to future Nitronauts:Flex Time Off
Work-life balance is important at Nitro, and we understand that there are events that we cannot plan for. We are proud to offer Flex Time Off to be used for holidays, spending days with your family, or appointments.Hybrid Work
Our team embraces the hybrid work model, appreciating its blend of flexibility and structure. We combine three days of in-person collaboration at our global offices in Toronto, Dublin, Antwerp, Porto, and Melbourne with the convenience of two days of remote work each week.Families @ Nitro
We have the opportunity and responsibility to ensure the well-being of our employees, which includes offering support when and where it matters most. From generous leave to fertility benefits, Nitro supports team members who may be on or considering a path to parenthood, whatever that looks like.Company-Wide Recharge Week
We understand the importance of taking time off, which is why we have a Recharge Week every January. It’s a time when everyone takes a break together, making it easier for all of us to relax and refresh for the year ahead.Nitro strongly encourages applications from everyone regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. We provide an accessible candidate experience and invite you to request any accommodations or adjustments throughout the interview process and beyond.
#LI-Hybrid #LI-DK1
Nitro is a global SaaS leader offering solutions for PDF, eSigning, identity verification, and analytics. They strive to create an environment where individuals can excel, guided by principles like One Team, Own It, Accountability to Customers, Excellence in Execution, and Boldness. The Enterprise Customer Success Manager role involves leading post-sales lifecycle for business customers. The responsibilities include driving engagement, customer satisfaction, onboarding, identifying expansion opportunities, and acting as a liaison between internal teams. The role requires a strong commitment to customer success, excellent communication skills, proactive and positive attitude, and experience in customer-facing roles. Nitro offers Flex Time Off, Hybrid Work model, Families @ Nitro support, and Company-Wide Recharge Week to its employees, encouraging a diverse and inclusive workplace.
Marketing Automation Specialist

We are currently seeking a Marketing Automation Specialist to join our team. The ideal candidate will have a passion for marketing technology and a strong technical background. The Marketing Automation Specialist will be responsible for implementing and managing marketing automation systems to drive growth and optimize marketing efforts. This role requires a high level of technical proficiency, as well as a creative eye for designing automated campaigns. The Marketing Automation Specialist will work closely with the marketing team to ensure that campaigns are executed efficiently and effectively. If you have a keen interest in marketing technology and a strong desire to drive growth through automation, we want to hear from you. Apply now to join our team and take your career to the next level.

Expected salary:

Job date: Sat, 04 May 2024 01:15:14 GMT

Nitro – Sales Manager NAMER – Toronto, ON

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Company: Nitro

Location: Toronto, ON

Job description: About Us:A global SaaS leader for seamless digital document workflows, Nitro offers a suite of solutions for PDF, eSigning, identity verification and analytics supported by a best-in-class customer success and change management team. With more than 3 million licensed users and 13,000+ business customers across 157 countries, we serve 67% of the Fortune 500.How We Work:We aim to create an environment where talented individuals are empowered to excel. How we collaborate, innovate, and engage with one another is important to us. Our work is driven by 5 key principles:

  • One team, One mission

Our collective dedication to Nitro’s mission defines us. Together, we are building an environment where everyone feels like a valued part of something bigger than themselves. * Own itWe take full ownership of our actions and decisions. We empower one another to lead with confidence, creativity, and a solutions-focused mindset. * Accountable to our customersWe are dedicated to our customers and take our commitments seriously. We do what we say we are going to do. * Excellence in executionDriven by passion and precision, ​we exemplify excellence in our delivery with innovative, top-quality results. * Be bold, fail fast, learn fasterWe learn as we grow, dare to try, ​and bravely question. We are not chasing perfection but forever iterating towards it.These guiding values shape our approach to work, fostering a culture where everyone is inspired to contribute their best.The Role:We are looking for a Sales Manager, to lead a team of highly motivated sales team charged with growing the NAMER region. Nitro’s Sales Manager will be tasked with leading a sales team, with the ambition and opportunity to grow the team, and most importantly, consistently achieve monthly, quarterly, and annual sales targets. We’re looking for a sales leader who can strategically develop and execute a robust regional sales plan, build and grow a team to their full potential to grow revenue, and deliver best in class customer experience.What you’ll be doing:

  • Develop and own a regional sales plan in line with the company’s vision and objectives.
  • Lead, motivate and grow a team of high-performing sales professionals, providing guidance, mentoring, coaching, and incentivizing as appropriate.
  • Support direct reports by regularly participating in client and prospect meetings.
  • Maintain deal visibility and accountability at all points in the sales cycle.
  • Conduct weekly forecast and 1:1 meetings and coach direct reports on closing strategies.
  • Develop and own Key Performance Indicators (KPI) for the sales team, including consistent monitoring of sales activity and effectiveness.
  • Accurately forecast expected monthly and quarterly results to Global Sales Leadership.
  • Liaise with marketing to develop relevant lead generation and sales campaigns and help ensure all platforms and processes are optimized to deliver on-target performance
  • Maintain and develop Nitro’s sales culture of high performance, commitment to customer service and satisfaction, and consistent goal attainment.

What we’re looking for:

  • Minimum 5+ years of enterprise software sales experience within the technology sector, including 2+ years sales management experience, with a proven track record of meeting or exceeding sales goals.
  • Proven experience of building high performance team focused on growing ARR. This includes experience mentoring, training and growing technology sales teams.
  • Proven record of sales success in a similar software application business in both a strategic and volume transaction sales environment.
  • Solid understanding of business intelligence and analysis to identify new revenue opportunities.
  • Excellent verbal, written, presentation, and listening skills.
  • A strong record of establishing, maintaining, and cultivating customer relationships.
  • Solid business acumen and common sense that can be applied to grow Nitro’s customer base and ultimately, increase revenue.
  • Experience using Salesforce.com highly desirable.
  • A great can-do attitude!

Why Nitro?
Along with our regular benefits and programs (including health, dental, vision, and retirement as standard), we are also very proud to offer a few additional initiatives to future Nitronauts:Flex Time Off
Work-life balance is important at Nitro, and we understand that there are events that we cannot plan for. We are proud to offer Flex Time Off to be used for holidays, spending days with your family, or appointments.Hybrid Work
Our team embraces the hybrid work model, appreciating its blend of flexibility and structure. We combine three days of in-person collaboration at our global offices in Toronto, Dublin, Antwerp, Porto, and Melbourne with the convenience of two days of remote work each week.Families @ Nitro
We have the opportunity and responsibility to ensure the well-being of our employees, which includes offering support when and where it matters most. From generous leave to fertility benefits, Nitro supports team members who may be on or considering a path to parenthood, whatever that looks like.Company-Wide Recharge Week
We understand the importance of taking time off, which is why we have a Recharge Week every January. It’s a time when everyone takes a break together, making it easier for all of us to relax and refresh for the year ahead.Nitro strongly encourages applications from everyone regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. We provide an accessible candidate experience and invite you to request any accommodations or adjustments throughout the interview process and beyond.
Nitro is a global SaaS leader that provides solutions for digital document workflows. They are looking for a Sales Manager to lead and grow a sales team in the NAMER region. The ideal candidate should have experience in enterprise software sales, sales management, and building high performance teams. Nitro offers benefits such as Flex Time Off, a hybrid work model, parental support, and a Company-Wide Recharge Week. They prioritize diversity and inclusivity in their hiring process.
Job Description

Title: Marketing Manager

Location: Toronto, ON

Salary: $70,000 – $90,000 a year

We are seeking a highly motivated and experienced Marketing Manager to join our team in Toronto. The ideal candidate will have proven experience developing and executing marketing strategies to drive business growth.

Key Responsibilities:

– Develop and implement strategic marketing plans to achieve company objectives
– Manage all marketing campaigns from concept to execution
– Analyze market trends and competitors to identify opportunities for growth
– Collaborate with internal teams to create impactful and engaging marketing materials
– Track and analyze marketing performance metrics to optimize campaigns
– Build and maintain relationships with key stakeholders, including clients and media partners
– Oversee the marketing budget and ensure all marketing activities are cost-effective

Qualifications:

– Bachelor’s degree in Marketing, Business, or related field
– 5+ years of experience in marketing, with a focus on digital marketing
– Proven track record of developing successful marketing campaigns
– Strong analytical and strategic thinking skills
– Excellent communication and interpersonal abilities
– Proficiency in marketing tools and software
– Experience working in the technology industry is a plus

If you are a creative and results-driven marketer looking for a new challenge, we would love to hear from you. Apply now to join our dynamic team and make a meaningful impact on our business.

Expected salary:

Job date: Wed, 24 Apr 2024 04:49:41 GMT

Nitro – Customer Marketing Manager – Toronto, ON

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Company: Nitro

Location: Toronto, ON

Job description: About Us:
A global SaaS leader for seamless digital document workflows, Nitro offers a suite of solutions for PDF, eSigning, identity verification and analytics supported by a best-in-class customer success and change management team. With more than 3 million licensed users and 13,000+ business customers across 157 countries, we serve 67% of the Fortune 500.
How We Work:
Our mission is to help create, develop, and support an environment where great people come to do their best work. We believe there is a balance to strike between “work hard, play hard,” and we strive to improve in both areas every day.
We put our customers, employees, and communities at the center of everything we do. It all comes back to our core values:

  • Be Good – Nitronauts are good humans with big hearts that are respectful and supportive of each other. We celebrate individuality and diversity and strive to foster an environment where people can be themselves and do their best work.
  • Performance First – We like to challenge ourselves. We’re passionate about exceeding expectations and stepping outside our comfort zones to get to the next level. It’s our ambition that pushes us to work hard and deliver strong results.
  • No B.S. – This one is self-explanatory, but we’re all about transparency, honesty, and authenticity here. We don’t beat around the bush; we tell it like it is.

The Role:
Nitro is seeking a Customer Marketing Manager to own the build and execution of our global customer marketing program, with a focus on communications and touchpoints across the customer lifecycle to support our (best in class) retention and adoption metrics, and drive customer expansion through compelling upsell campaigns. Reporting to the VP, Integrated Marketing, you’ll partner closely with our Global Customer Success and Account teams to bring your strategies to life and continue supporting our customer-centric ethos.
This role requires creative marketing and communication skills to engage and motivate and you should be a personable, outgoing marketer who understands the importance of collaborating with cross-functional teams to create an incredible customer experience. If you aspire to play a critical role in a high-growth software business and are passionate about building creative and data-driven programs that engage and delight customers, we’d love to talk!
What you’ll be doing:
This exciting and varied role partners with the Customer Experience/Success and Customer Account teams to own, build and execute the Customer Marketing strategy and programs globally.
Lifecycle communication touchpoints: create a communication plan that engages our customers at all stages of their lifecycle to support retention and adoption goals.

  • Expansion Campaigns: Develop, manage, and execute impactful up-sell customer programs.
  • Product campaigns: Partner closely with Product Marketing to deliver the comms around new products, features and functionalities to our customers.
  • Enterprise Customer Retention: Support our Customer Success team with any tailored lifecycle comms needed to execute in a managed customer environment.
  • Customer Advisory board: Lead the global program with roll out support of regional marketers, finetuning the blueprint to ensure the voices of our customers are heard.
  • Customer reviews: Showcase the loyalty our customers have for Nitro by monitoring and supporting the global software review sites (Trust Pilot, G2, Capterra and Gartner Peer Insights), driving for reviews across the platforms.
  • Success Stories: Capture the myriad Nitro success stories our customers share, and create campaigns for global or regional roll out as appropriate.
  • Manage any ad hoc and critical customer comms, as well as our quarterly customer newsletter and EoY campaign.

What we’re looking for:

  • You have a strong track record of customer-centricity, and the ability to apply a customer-first focus from positioning development to go-to-market execution.
  • You’re a planner but aren’t phased when you have to move fast to get initiatives to market.
  • You have experience running Customer campaigns for upsell and cross sell, and know what it means to expand within existing accounts and how to achieve this.
  • You are comfortable working with data and reporting on performance and impact of campaigns and programs.
  • You are skilled in stakeholder management; able to influence and work extremely transparently and collaboratively.
  • You are creative; able to think differently in both your comms and campaign approach.
  • A strong copywriter with English fluency, who can originate copy to a high standard.
  • You have strong analytical skills to assess the impact of customer comms and campaigns on retention and expansion.
  • You have an understanding of the software that drives marketing collaboration i.e. Salesforce, Monday.com, Marketo and Tableau.
  • You have a positive attitude, are team-oriented and have a sense of humour!

Why Nitro?
Our goal is to empower our Nitronauts-to make an impact, work better together, and believe any goal is attainable. We take pride in the perks and benefits provided to employees that make their day-to-day lives more enjoyable and secure. Along with our regular benefits and programs (including health, dental, vision, retirement as standard), we are also very proud to offer a few additional initiatives to future Nitronauts:
Flex Time Off
Work-life balance is important at Nitro, and we understand that there are events that we cannot plan for. We are proud to offer Flex Time Off to be used for holidays, spending days with your family, or appointments.
Nitro Resource Groups
Nitro supports our diverse group of Nitronauts who come together to celebrate their passions, share their unique perspectives, experiences, and contributions to make Nitro a more inclusive place to work.
Families @ Nitro
We have the opportunity and responsibility to ensure the well-being of our employees, which includes offering support when and where it matters most. From generous leave to fertility benefits, Nitro supports team members who may be on or considering a path to parenthood, whatever that looks like.
Nitro strongly encourages applications from everyone regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. We provide an accessible candidate experience and invite you to request any accommodations or adjustments throughout the interview process and beyond. #LI-Hybrid #LI-DK1
Nitro is a SaaS leader in digital document workflows, offering solutions for PDF, eSigning, identity verification, and analytics with a focus on customer success and change management. The company values a customer-centric approach and is seeking a Customer Marketing Manager to build and execute a global customer marketing program. The role involves creating communication plans, expansion campaigns, and customer retention initiatives. The ideal candidate has a strong track record in customer-centricity, experience in running customer campaigns, and is skilled in data analysis and stakeholder management. Nitro offers various benefits and initiatives to support work-life balance and inclusivity within the company.
Job Description

Position: Software Developer

Location: Vancouver, BC

Salary: 80,000 – 100,000 CAD per year

Job Type: Full-time, Permanent

Our client, a leading software company, is seeking a talented Software Developer to join their team in Vancouver, BC. The ideal candidate will be responsible for designing, coding, testing, and debugging complex applications.

Responsibilities:
– Collaborate with product managers and other developers to design and implement innovative software solutions
– Develop and maintain high-quality code using software development best practices
– Troubleshoot and fix issues in existing software applications
– Participate in code reviews to ensure quality and consistency across the team
– Stay updated on new technologies and industry trends to improve the development process

Requirements:
– Bachelor’s degree in Computer Science, Engineering, or related field
– 3+ years of experience in software development
– Proficiency in programming languages such as Java, C++, or Python
– Strong understanding of software development methodologies, tools, and processes
– Excellent problem-solving and analytical skills
– Ability to work collaboratively in a team environment
– Effective communication and interpersonal skills

If you are a highly motivated individual with a passion for software development and are looking to work in a dynamic and innovative environment, we encourage you to apply for this exciting opportunity.

Expected salary:

Job date: Tue, 30 Jan 2024 23:21:26 GMT

Nitro – Regional Marketing Manager – Toronto, ON

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Company: Nitro

Location: Toronto, ON

Job description: About Us:

A global SaaS leader for seamless digital document workflows, Nitro offers a suite of solutions for PDF, eSigning, identity verification and analytics supported by a best-in-class customer success and change management team. With more than 3 million licensed users and 13,000+ business customers across 157 countries, we serve 67% of the Fortune 500.

How We Work:

Our mission is to help create, develop, and support an environment where great people come to do their best work. We believe there is a balance to strike between “work hard, play hard,” and we strive to improve in both areas every day.

We put our customers, employees, and communities at the center of everything we do. It all comes back to our core values:

  • Be Good – Nitronauts are good humans with big hearts that are respectful and supportive of each other. We celebrate individuality and diversity and strive to foster an environment where people can be themselves and do their best work.
  • Performance First – We like to challenge ourselves. We’re passionate about exceeding expectations and stepping outside our comfort zones to get to the next level. It’s our ambition that pushes us to work hard and deliver strong results.
  • No B.S. – This one is self-explanatory, but we’re all about transparency, honesty, and authenticity here. We don’t beat around the bush; we tell it like it is.

The Role:

Nitro is seeking a Regional Marketer for NAMER to be responsible for the end-to-end delivery of marketing programs in our North America region, focusing on new logo acquisition both directly (enterprise) and through our channel (all segments).

We are looking for a highly collaborative, hands-on Manager with previous experience owning go-to-market for NAMER. In this role, you will lead the local marketing strategy to drive demand and growth across Enterprise markets (1k+ employees). You will leverage and run global campaign initiatives to localize in market and align and collaborate with local Sales leadership to drive our in-country demand across customer acquisition and expansion. You’ll partner closely with the sales, marketing and communication teams to bring your execution to life and continue supporting our high-growth trajectory. If you aspire to play a critical role in a high-growth software business and are passionate about building creative and data-driven motions that engage prospects and delight customers, we’d love to talk!

What you’ll be doing:

  • Create and implement localized, integrated marketing campaigns for Enterprise segments, using the complete toolbox of a modern marketer (online and offline channels)
  • Implement the regional marketing strategy within budgetary guidelines and co-own the marketing-sourced in-country pipeline and qualified lead numbers.
  • Execute our account based marketing 1:many and 1:few blueprint, augmenting as needed to deliver ROI in region
  • Test and optimize new programs and channels. Continuously measure value and scale our efforts to drive new business.
  • Design local channel marketing programs and adopt global roll outs, to actively plan with the Channel Partner landscape across NAMER.
  • Plan quarterly MDF plans with partners and review the ROI post-execution to continuously grow the NAMER channel revenue contribution.
  • Manage the regional budget and procurement process.
  • Drive delivery of key execution plans, assets, and marketing programs working with various teams including Ops, Analytics, Engagement Marketing, Communications/social and Creative.
  • Supervise, assess, and report on in-country performance and provide direction and guidance based on analysis of results.
  • Present to, and engage with, GTM teams on a regular basis.

What we’re looking for:

  • 7+ years of marketing experience. B2B technology is essential, SaaS experience is advantageous.
  • Native English speaker with competent copywriting skills to support localization team and build qualitative content that will impact the local market.
  • Understanding of how both Mid-Market and Enterprise sized companies operate and buy software platforms so that we can build marketing campaigns that serve their needs.
  • Understanding of a 2-tier channel and channel marketing cycles/MDF programs
  • Experience in B2B lead generation and new customer acquisition marketing for a B2B SaaS or technology business.
  • Previous experience managing marketing budgets and suppliers.
  • Creative mind with the ability to conceptualise new campaign creatives.
  • Hands-on, get-it-done demeanour with excellent team collaboration skills for sophisticated, cross-functional execution.
  • Thorough and strong analytical skills to interpret ROI and performance marketing KPIs.
  • Understanding of the software which drives marketing collaboration such as Salesforce, Marketo and Tableau.
  • Your vision is strategic and commercial. However, you are a pragmatic doer, experienced in supporting regional sales and corporate marketing goals.
  • Outstanding cross-group collaboration, interpersonal, verbal and written communication, problem solving and presentation skills.
  • Positive attitude, team-oriented, agile and with a sense of humour!

Why Nitro?

Our goal is to empower our Nitronauts-to make an impact, work better together, and believe any goal is attainable. We take pride in the perks and benefits provided to employees that make their day-to-day lives more enjoyable and secure. Along with our regular benefits and programs (including health, dental, vision, retirement as standard), we are also very proud to offer a few additional initiatives to future Nitronauts:

Flex Time Off
Work-life balance is important at Nitro, and we understand that there are events that we cannot plan for. We are proud to offer Flex Time Off to be used for holidays, spending days with your family, or appointments.

Nitro Resource Groups
Nitro supports our diverse group of Nitronauts who come together to celebrate their passions, share their unique perspectives, experiences, and contributions to make Nitro a more inclusive place to work.

Families @ Nitro
We have the opportunity and responsibility to ensure the well-being of our employees, which includes offering support when and where it matters most. From generous leave to fertility benefits, Nitro supports team members who may be on or considering a path to parenthood, whatever that looks like.

Nitro strongly encourages applications from everyone regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. We provide an accessible candidate experience and invite you to request any accommodations or adjustments throughout the interview process and beyond. #LI-Hybrid #LI-DK1
Nitro is a global SaaS leader offering digital document workflow solutions for PDF, eSigning, identity verification, and analytics. They have over 3 million licensed users and 13,000+ business customers across 157 countries. They are seeking a Regional Marketer for NAMER to lead marketing programs in North America and drive growth in Enterprise markets. The ideal candidate will have 7+ years of B2B technology marketing experience, be a native English speaker, have hands-on collaboration skills, and be familiar with marketing collaboration software. Nitro offers Flex Time Off, supports diverse employee resource groups, and provides family benefits. They encourage applications from all backgrounds and provide accommodations throughout the interview process. #LI-Hybrid #LI-DK1.
Title: Customer Service Representative

Company: JCS Business Solutions

Location: Mississauga, ON

Salary: $16.00 to $18.00 hourly (to be negotiated)

Terms of employment: Permanent employment, Full time 30 to 40 hours/week

Start date: As soon as possible

Job requirements

Languages
English

Education
No degree, certificate or diploma

Experience
Experience an asset

Specific Skills
Address customers’ complaints or concerns; Access and process information; Provide information on available services; Answer inquiries and provide information to customers; Perform general office duties; Receive and log complaints; Investigate complaints

Work Conditions and Physical Capabilities
Fast-paced environment; Work under pressure; Repetitive tasks; Attention to detail

Personal Suitability
Effective interpersonal skills; Flexibility; Team player; Excellent oral communication; Client focus; Reliability; Organized

How to apply
By email: careers@jcsbusinesssolutions.com

Expected salary:

Job date: Wed, 24 Jan 2024 08:43:47 GMT