Patient Recruitment Associate – Actalent – Orlando, FL

Company: Actalent

Location: Orlando, FL

Expected salary: $20 – 25 per hour

Job date: Thu, 24 Jul 2025 04:32:12 GMT

Job description:

Job Title: Marketing and Sales Associate

Job Description:

We are seeking a dynamic Marketing and Sales Associate to join our innovative team. In this role, you will leverage your excellent written and verbal communication skills to develop and execute effective marketing strategies that promote our products and services.

Key Responsibilities:

  • Collaborate with the marketing team to create compelling content and promotional materials.
  • Engage in market research to identify trends and opportunities for growth.
  • Think creatively to brainstorm and implement out-of-the-box marketing ideas and initiatives.
  • Assist in the development and execution of marketing campaigns across multiple channels.
  • Build relationships with potential clients and maintain communication with existing customers.
  • Utilize your language skills to communicate with diverse audiences and reach broader markets.

Skills & Qualifications:

  • Outstanding written and verbal communication skills.
  • Previous experience in marketing or sales is a valuable asset.
  • Proven ability to think creatively and generate innovative marketing solutions.
  • Proficiency in multiple languages is preferred and will enhance your effectiveness in this role.
  • Strong analytical skills and attention to detail.

Join us and contribute to shaping the future of our marketing efforts while advancing your career in a dynamic environment!

Compass Group – District Manager, Patient Food and Environmental Services – Toronto, ON

Company: Compass Group

Location: Toronto, ON

Expected salary:

Job date: Tue, 01 Jul 2025 22:48:43 GMT

Job description: You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!Job SummaryThe District Manager, Patient Food and Environmental Services is responsible for supporting on-site management with leadership, mentoring and guidance for everyday Patient Food Operations and EVS Management. You will be a key player when it comes to compliance, ensuring company standards are met and establishing training and audit tools.Now, if you were to come on board as one of our District Manager, Patient Food and Environmental Services, we’d ask you to do the following for us:

  • Responsible for excellent client relationships and high level customer satisfaction that promotes, and supports account retention.
  • Responsible for delivering and cultivating exceptional quality and innovative solutions for clients.
  • Develop and maintain a strong knowledge of patient preferences and incorporates these preferences into service delivery.
  • Provide leadership, mentoring and guidance to unit operations to ensure operations are in compliance with client directives and company standards.
  • Support on-site management in the implementation of Compass programs and supports training to staff, supervisors, and management.
  • Maintain budget compliance.
  • Support new business through sales, analysis, operational review, formal reports, and presentations.
  • Drive the implementation of company technical programs, tools and systems and champion innovation and best practices.
  • Work with managers in establishing priorities and quality assurance best practices, through the establishment of standards, training, operational procedures, and audits tools.
  • Conduct regular visits to client locations to observe and review operations.

Think you have what it takes to be our District Manager, Patient Food and Environmental Services? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.

  • 5+ years of Food Service Management and/or Environmental Services experience and multi-unit experience.
  • Strong leadership skills and proven ability to supervise and secure the co-operation of the managed employees.
  • Proven track record of positive client relationship building.
  • Forward thinker who stays abreast of industry trends, enabling anticipation and delivery of the future needs of your clients.
  • Passionate and results oriented with a demonstrated record of success and excellent work ethic.
  • Strong business acumen, creative entrepreneurial mindset and proven financial performance.
  • Solid financial analysis experience with a track record of delivering on bottom-line improvement.
  • Excellent verbal and written communication and interpersonal skills
  • Ability to manage multiple concurrent projects and teams.
  • Superior organizational skills.
  • Able to work and communicate effectively with the facility residents.
  • Effective team player who works collaboratively with others.
  • Valid driver’s license and the ability to travel over-night as required (Minimal).
  • Proficiency with MS Word, Excel and Outlook.

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.For accommodation requests during the hiring process, please contact for further information.

Shoppers Drug Mart – Patient Care Coordinator – Mississauga, ON

Company: Shoppers Drug Mart

Location: Mississauga, ON

Expected salary:

Job date: Sun, 06 Jul 2025 02:42:37 GMT

Job description: Location: 1685 Tech Ave, Mississauga, Ontario, L4W 0A7At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day.
With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.Why this role is important?The Patient Care Coordinators are the first line of contact for patients, caregivers, physicians, clinics, consumers, medical professionals and pharmacies. Primary responsibilities include, but are not limited to, responding to customer service inquires pertaining to patient support programs, obtaining and documenting patient information, triaging calls to appropriate team members and supporting the Patient Care Specialists with specific tasks. The superior end to end support provided by this team will enhance the patient and physician experience of the Support Program and drive positive patient outcomes. Attention to customer key performance indicators identified for the program is fundamental to this role. This position has a permanent work from home option – remote workers within Canada are welcomed to apply.Principal Accountabilities· Responds to incoming customer related calls from patients, pharmacies and clinics regarding status of active patient files within SLA’s· Triage calls to appropriate team members· Indexing patient documents received from but not limited to; clinics, MD offices, patients and insurance companies; and create files as needed· Works collaboratively with Patient Care Specialists to enhance the patient journey and experience· Support special projects and initiatives as required to support PCS Operations· Ensures coordination of program services to patients in an effective manner resulting in prompt and continued access to therapy· Provide exceptional customer service to all parties involved in Health Services, ensuring that the unique needs of patients, clinics and program requirements are met· Understands the molecule(s) in full detail· Act as a patient advocate, determines coverage details and develops/maintains complete and accurate documentation required to facilitate a successful outcome of the reimbursement process· Results driven – must meet or exceed establish performance and quality metrics· Assisting Supervisor, Patient Care Operations with projects as required· Contact clients periodically to confirm adherence and coordinate delivery of medications (including date, time)· Report all Adverse Events (AE) and Product Technical Complaints (PTC) immediately or as soon as possible upon becoming aware of the event as per current policies and proceduresWhy work at Shoppers Drug Mart?Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through Academy.Take ownership of your work and find more ways to care about your work, co-workers, customers and community.How You’ll Succeed:At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.Employment Type: Full timeType of Role: RegularShoppers Drug Mart Inc. recognizes Canada’s diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.#EN #SS #ON

Patient Outreach Specialist – Össur – Orlando, FL

Company: Össur

Location: Orlando, FL

Expected salary:

Job date: Wed, 09 Jul 2025 06:28:59 GMT

Job description:

Job Description: Direct-to-Consumer (DTC) Marketing Specialist

Position Overview:
We are seeking a highly motivated Direct-to-Consumer (DTC) Marketing Specialist to join our dynamic team. In this role, you will be responsible for onboarding new marketing initiatives, implementing tailored DTC marketing strategies, and fostering strong relationships with both existing and potential patients. Your expertise will play a crucial role in attracting and engaging new patients while enhancing overall patient satisfaction and loyalty.

Key Responsibilities:

  • Onboarding & Implementation:

    • Develop and execute onboarding processes for new marketing initiatives.
    • Collaborate with cross-functional teams to implement effective DTC marketing plans that align with organizational goals.

  • DTC Marketing Strategy:

    • Design and manage targeted DTC marketing campaigns to attract and engage potential patients.
    • Utilize various channels, including digital marketing, social media, and traditional media, to reach diverse audiences.
    • Analyze campaign performance and make data-driven adjustments to optimize results.

  • Patient Relationship Management:

    • Build and maintain strong relationships with existing patients to encourage repeat visits and referrals.
    • Engage with potential patients through informative outreach and personalized communication.
    • Gather feedback from patients to continuously improve services and patient experiences.

  • Collaboration & Reporting:

    • Collaborate with healthcare providers and administrative teams to ensure cohesive messaging and care delivery.
    • Provide regular reports and insights on marketing performance and patient engagement metrics.

Qualifications:

  • Bachelor’s degree in Marketing, Communications, Healthcare Administration, or a related field.
  • Proven experience in DTC marketing strategies, preferably within the healthcare industry.
  • Strong interpersonal skills and the ability to build relationships with diverse audiences.
  • Proficiency in digital marketing tools and analytics platforms.
  • Excellent communication skills, both verbal and written.

What We Offer:

  • A collaborative work environment focused on innovation and patient care.
  • Opportunities for professional growth and development in the healthcare marketing space.
  • Competitive salary and comprehensive benefits package.

Join us in making a significant impact on patient engagement and care through effective marketing strategies!

Patient Helper / Enrollment Coordinator – Orlando, FL – Patient Funding Alternatives – Orlando, FL

Company: Patient Funding Alternatives

Location: Orlando, FL

Expected salary:

Job date: Fri, 27 Jun 2025 23:50:49 GMT

Job description:

Job Title: Marketing Coordinator

Job Description:

We are seeking a dynamic and detail-oriented Marketing Coordinator to join our team. The ideal candidate will possess a Bachelor’s degree in Business, Marketing, Nursing, Education, or a related field. This role will involve developing and implementing marketing strategies to promote our products/services while collaborating with various departments to ensure alignment with our organizational goals.

Key Responsibilities:

  • Assist in the development and execution of marketing campaigns that resonate with our target audience.
  • Conduct market research and analyze consumer trends to identify opportunities for growth.
  • Work closely with the sales team to support promotional efforts and enhance client engagement.
  • Collaborate with cross-functional teams to create compelling content for various channels, including social media and email marketing.
  • Monitor and report on the effectiveness of marketing initiatives, making adjustments as necessary to optimize results.
  • Maintain up-to-date knowledge of industry trends and best practices to drive innovation.

Qualifications:

  • Bachelor’s degree in Business, Marketing, Nursing, Education, or a related field.
  • Strong analytical skills and the ability to interpret marketing data effectively.
  • Excellent written and verbal communication skills.
  • Proficiency in digital marketing tools and social media platforms.
  • Ability to work collaboratively in a fast-paced environment.
  • Creative thinker with a passion for marketing and brand development.

Application Process:
Interested candidates are encouraged to submit their resume and cover letter highlighting relevant experience.

Supervisor Appraisal:

Subject: Job Description Update for Marketing Coordinator

Dear [Supervisor’s Name],

I wanted to inform you of an updated job description for the Marketing Coordinator position, which details the responsibilities and qualifications pertinent to the role.

The updated description emphasizes the need for a Bachelor’s degree in Business, Marketing, Nursing, Education, or a related field, as well as specific skills and responsibilities that align with our marketing goals. I believe these changes will help attract qualified candidates who can effectively contribute to our team.

Please let me know if you would like to discuss this further or implement any additional adjustments.

Best regards,
[Your Name] [Your Position]

Patient Safety Consultant, Quality & Patient Safety – Nova Scotia Health Authority – Halifax, NS

Company: Nova Scotia Health Authority

Location: Halifax, NS

Expected salary:

Job date: Sat, 05 Jul 2025 03:36:26 GMT

Job description: and building capacity in staff and management regarding the same. This position reports directly to the Manager, Patient Safety… to the project and incorporates into practice to improve the outcomes of patient care and service delivery. Hours of Work…

The position focuses on enhancing staff and management capacity in patient safety, directly reporting to the Manager of Patient Safety. It involves integrating project insights into practice to improve patient care outcomes and service delivery. Work hours are specified but not detailed in the content provided.

Patient Safety Consultant, Quality & Patient Safety – Nova Scotia Health Authority – Halifax, NS

Company: Nova Scotia Health Authority

Location: Halifax, NS

Expected salary:

Job date: Sat, 05 Jul 2025 06:12:30 GMT

Job description: reports directly to the Manager, Patient Safety & Risk. Takes a leadership role in identifying issues, including changes… educational assistance relevant to the project and incorporates into practice to improve the outcomes of patient care and service…

The individual reports to the Manager of Patient Safety & Risk and leads efforts to identify issues and implement solutions. They focus on integrating educational assistance related to projects to enhance patient care and service outcomes.

Patient Outreach Representative – Palm Medical Centers – Orlando, FL

Company: Palm Medical Centers

Location: Orlando, FL

Expected salary: $40000 – 100000 per year

Job date: Thu, 03 Jul 2025 04:01:40 GMT

Job description:

Job Description: Marketing Specialist for Medicare Patient Enrollment

Overview:
We are seeking a dynamic Marketing Specialist to join our team at Palm Medical Centers. In this role, you will develop and implement innovative marketing tactics across various platforms to generate a robust lead list and drive enrollment for Medicare patients. Your efforts will be critical in contributing to the overall membership growth of Palm Medical Centers.

Key Responsibilities:

  • Lead Generation: Develop and execute multi-channel marketing strategies that effectively target and attract Medicare-eligible patients.
  • Community Engagement: Collaborate with the Marketing Department to organize and participate in community outreach events, health fairs, and seminars, promoting awareness of our services.
  • Content Creation: Generate compelling marketing materials, including flyers, social media posts, and digital content, designed to engage potential patients and encourage enrollment.
  • Data Analysis: Monitor and analyze marketing campaign performance, adjusting tactics as necessary to optimize lead generation and enrollment rates.
  • Collaboration: Work closely with healthcare providers and support staff to ensure that marketing initiatives align with patient care objectives and organizational goals.
  • Industry Knowledge: Stay informed about Medicare policies and regulations, as well as trends in healthcare marketing to maintain a competitive edge.

Qualifications:

  • Bachelor’s degree in Marketing, Communications, or a related field.
  • Proven experience in marketing, preferably within the healthcare sector.
  • Strong understanding of digital marketing strategies and platforms.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively within a team and collaborate with various departments.
  • Passion for healthcare and a commitment to improving patient outreach and enrollment.

Join us at Palm Medical Centers to make a meaningful impact on our community’s health and wellness while driving membership growth!

Head, Patient Support Services, Canada – Sanofi – Toronto, ON

Company: Sanofi

Location: Toronto, ON

Expected salary:

Job date: Tue, 01 Jul 2025 22:42:25 GMT

Job description: Reference No.R2809535Position Title: Head, Patient Support Services, CanadaDepartment: Specialty Care and Country Lead CanadaLocation: North York, Toronto (Hybrid) requiring office attendance 3 days per weekAbout the JobAt Sanofi, we are driven by one purpose: we chase the miracles of science to improve people’s lives. Our company has undergone an incredible transformation to modernize and put science at the center of everything we do. By operating as ‘One Sanofi,’ we continue to take decisive action with speed and to focus on consistent execution. Today, we are at an inflection point in our transformation. We are an R&D-driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth. Our ambition is fueled by a culture of high performance and belonging, underpinned by four core values: Aim Higher, Act for Patients, Be Bold, and Lead Together.Sanofi Canada includes three commercial business units dedicated to Specialty Care, Vaccines, and General Medicines with our teams situated in our state-of-the-art Vaccines manufacturing campus in northern Toronto. Together we employ approximately 2,000 people.Sanofi’s Specialty Care business unit focuses on rare diseases, rare blood disorders, neurology, immunology, and oncology. Sanofi’s ambition is to leverage science and innovation to improve people’s lives and be the industry leader in immunology and oncology. Its approach is shaped by a long history of developing highly specialized treatments and forging close relationships with physician and patient communities.As Sanofi’s largest Global Business Unit, representing half of the company’s revenue, General Medicines provides a comprehensive portfolio of solutions for cardio-metabolic-renal conditions, including diabetes, cardiovascular diseases, and transplant care. Our portfolio features some of the most trusted medicines globally, forming the foundation of today’s treatment standards. By 2030, we aim to reverse the course of chronic diseases. By combining the strength of our established medicines with the power of digital innovation and technology, we strive to transform health outcomes for millions and set new benchmarks for care.Position OverviewThe Head, Patient Support Services (PSS) Canada is accountable for the ensuring the continued progress of Specialty Care PSS and the integration of General Medicines PSS into one cohesive program. This individual is responsible for developing the Long-Term PSS Plan to become a best-in-class PSS, ensuring scale-up planning and PSS launch excellence for Sanofi’s Specialty Care pipeline.This individual is also responsible for PSS programs which includes the Dupixent PSP, a top 10 product in Canada, ensuring prescribed patients receive and maintain their treatment.Our pipeline has multiple planned launches in the next 5 years, requiring us to continually evolve the PSS function, to meet the needs of our providers and patients.The successful candidate will be required to bring innovation to Sanofi PSPs as measured through KPI assessments; The individual will also be responsible to integrate the two teams and create maximum impact.This influential leader reports directly to the General Manager and is a member of the Sanofi Specialty Care leadership team.The successful candidate must have proven professional experience in pharma commercial roles (Marketing/Sales) and in PSP/Vendor management. An understanding of PSP CRM requirements is a strong asset.Key ResponsibilitiesStrategic LeadershipDevelop and implement Sanofi Strategic Short- and Long-Term PSS PlanLead the development of best-in-class PSS strategies in a complex environmentDrive innovation and operational excellence across patient support programsEnsure scale-up planning and PSS launch excellence for Sanofi’s Specialty pipelinePartner with global and local stakeholders to represent Canada’s needs within the global PSS frameworkUnderstand the changing market dynamics that present opportunities or challenges and provide recommendations across all therapeutic areasOperational & Financial ManagementFoster and develop the team, manage department budget and resourcesOptimize PSS department costs while maintaining program qualityLead vendor management and contract negotiationsEnsure operational excellence and compliance across all programsDrive continuous process improvement and efficiency initiativesWork closely with Finance partner to adhere to financial and business goals as well as overall financial management of the PSS departmentSupport PSS Leads to negotiate new contracts and renewals that regulate and enforce high performance standards among our vendor partners, and supervise the vendor RFP review and selectionLeadership & Team ManagementLead and develop a high-performing teamCreate an inclusive and diverse culture promoting talent developmentProvide strategic guidance and mentorship to team membersEnsure cross-therapeutic area PSP best practice sharingRepresent PSS Function on the Canadian Specialty Care Leadership TeamDevelop a strong, cohesive team and ensure talent management for each member of the teamConstruct an environment of learning and development to build centralized PSS capabilities, establish best practices, and evolve the talent for the futureWork across North America PSS as neededCross-functional CollaborationPartner with local and global stakeholders across commercial, medical, and centralized functionsWork closely with Legal, Compliance, Medical, and PV teams to ensure that all Sanofi patient programs maintain the highest level of ethics and complianceCollaborate with Finance partners on business goals and financial managementRepresent Canada in global PSS initiatives and at key Global stakeholder meetingsWork collaboratively with franchise and cross-functional stakeholders (locally and globally) to develop programs and processes that will maximize efficiency and effectiveness of the PSSInnovation & TechnologyChampion technology adoption for program efficienciesOversee CRM upgrades and cloud-based analytics solutionsDrive digital transformation initiatives within PSS programsIdentify and implement innovative solutions for patient supportBe a technology advocate as it relates to creating program efficiencies and implementing these enhancements through the PSP partnerQuality & ComplianceEnsure sharing of best practices, audit readiness, SOP compliance, and cost effectiveness implementation across franchises/productsEnsure all training requirements of the program such as PV/AE, product and program are met as required by our PSP SOP for programsAssess PSS analytics to identify opportunities to modify processes that improve the PSS experience throughout the customer journeyAccountable for partnering on the identification and implementation of strong patient program metrics or key performance indicatorsAuthority Level & Decision MakingFinancial authority up to grade 4 DOA limit (€50K)Strategic decision-making authority for PSS programsTeam leadership and resource allocation authorityVendor selection and management authority within defined limitsPerformance IndicatorsAchievement of strategic PSS objectivesFinancial performance within budget constraintsProgram quality and patient satisfaction metricsTeam development and engagement scoresInnovation implementation success ratesCompliance and audit readinessAbout YouQualifications and Experience10-15 years professional experience in pharma commercial roles (Marketing/Sales) with proven experience of PSP/Vendor managementAbility to set overall strategy short & long term – and to operationalize it through strong leadership skillsIn-depth knowledge of the various specialty product distribution and service company business modelsMinimum of 5 years of People management experience – Proven record of successful team leadership with increasing responsibilitiesDemonstrated experience leading complex, sensitive, cross-functional change management initiative with global and local stakeholders (external & internal)Strong strategic thinking, analytical, financial, and communication skillsDemonstrated ability to successfully collaborate and gain alignment with multiple internal and external stakeholders to develop, execute, and monitor programsStrong ability to influence at all levels of the organization.Canadian pharmaceutical experience managing / supporting patient support programsSense of urgency, passion for the role, patient focus with a results orientationExperience with biologic self-injectable and/or infused products an asset.Strong anticipatory and reactive problem-solving skills.Bilingual (English/French) a strong assetWhy Choose Us?Bring the miracles of science to life alongside a supportive, future-focused team.Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programsThis position is for a new vacant role that we are actively hiring for.​Sanofi is an equal opportunity employer committed to diversity and inclusion. Our goal is to attract, develop and retain highly talented employees from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.#GD-SG ​
#LI-GZ
#LI-RemotePursue progress, discover extraordinaryBetter is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.Watch our and check out our Diversity Equity and Inclusion actions at !North America Applicants OnlyThe salary range for this position is: $165,800.00 – $239,466.66All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs. Additional benefits information can be found through the .La fourchette salariale pour ce poste est la suivante:$165,800.00 – $239,466.66Toute compensation sera déterminée en fonction de l’expérience démontrée. Les employés peuvent être admissibles à participer aux programmes d’avantages sociau de l’enterprise. Des informations supplémentaires sur les avantages sont disponibles via le .

Position Summary: Head, Patient Support Services (PSS), Sanofi Canada

  • Location: North York, Toronto (Hybrid: 3 days in-office)
  • Company Overview: Sanofi is an R&D-driven biopharma company focused on leveraging science to enhance lives, aiming for excellence in Specialty Care and General Medicines.

Key Responsibilities:

  1. Strategic Leadership: Develop and implement short- and long-term PSS strategies, ensuring operational excellence across patient support programs.
  2. Team Management: Lead a high-performing team, fostering a culture of inclusivity and talent development.
  3. Financial Oversight: Manage departmental budgets, optimize costs, and ensure compliance with financial goals.
  4. Cross-functional Collaboration: Work with various internal and external stakeholders to enhance PSS effectiveness and compliance.
  5. Innovation and Technology: Drive digital transformation and implement innovative patient support solutions.

Qualifications:

  • 10-15 years in pharma commercial roles, with experience in PSP/Vendor management.
  • Strong leadership and strategic planning skills.
  • Proven track record in team management and cross-functional collaboration.
  • Knowledge of specialty product distribution models and bilingual (English/French) skills are advantageous.

Remuneration: Salary range is $165,800.00 – $239,466.66, commensurate with experience.

Company Values: Emphasis on diversity, inclusion, and personal growth within a supportive work environment.

Sanofi promotes equal opportunities for all candidates and encourages applications from diverse backgrounds.

Shoppers Drug Mart – Patient Care Coordinator – Mississauga, ON

Company: Shoppers Drug Mart

Location: Mississauga, ON

Expected salary:

Job date: Sat, 28 Jun 2025 03:28:12 GMT

Job description: Location: 1685 Tech Ave, Mississauga, Ontario, L4W 0A7At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day.
With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.Why this role is important?Reporting to the Supervisor, of Patient Care Operations, the Patient Care Coordinator’s primary objectives are to handle new patient enrollments, respond to inbound inquiries, triaging calls to the appropriate team members, indexing documents and work collaboratively with the Patient Care Specialists. The incumbent is action oriented, tactful and empathetic, ensuring the patient has a positive experience working with Specialty Health Network through their treatment journey. As the position deals with highly sensitive information, the incumbent is expected to act in a diplomatic professional manner, and maintain patient confidentiality, as per SDM Specialty Health Network policy and legal requirements.Job DescriptionNature and ScopeThe Patient Care Coordinators are the first line of contact for patients, caregivers, physicians, clinics, consumers, medical professionals and pharmacies. Primary responsibilities include, but are not limited to, responding to customer service inquires pertaining to patient support programs, obtaining and documenting patient information, triaging calls to appropriate team members and supporting the Patient Care Specialists with specific tasks. The superior end to end support provided by this team will enhance the patient and physician experience of the Support Program and drive positive patient outcomes. Attention to customer key performance indicators identified for the program is fundamental to this role. This position has a permanent work from home option – remote workers within Canada are welcomed to apply.Principal Accountabilities· Responds to incoming customer related calls from patients, pharmacies and clinics regarding status of active patient files within SLA’s· Triage calls to appropriate team members· Indexing patient documents received from but not limited to; clinics, MD offices, patients and insurance companies; and create files as needed· Works collaboratively with Patient Care Specialists to enhance the patient journey and experience· Support special projects and initiatives as required to support PCS Operations· Ensures coordination of program services to patients in an effective manner resulting in prompt and continued access to therapy· Provide exceptional customer service to all parties involved in Health Services, ensuring that the unique needs of patients, clinics and program requirements are met· Understands the molecule(s) in full detail· Act as a patient advocate, determines coverage details and develops/maintains complete and accurate documentation required to facilitate a successful outcome of the reimbursement process· Results driven – must meet or exceed establish performance and quality metrics· Assisting Supervisor, Patient Care Operations with projects as required· Contact clients periodically to confirm adherence and coordinate delivery of medications (including date, time)· Report all Adverse Events (AE) and Product Technical Complaints (PTC) immediately or as soon as possible upon becoming aware of the event as per current policies and proceduresWhy work at Shoppers Drug Mart?Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through Academy.Take ownership of your work and find more ways to care about your work, co-workers, customers and community.How You’ll Succeed:At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.Employment Type: Full timeType of Role: RegularShoppers Drug Mart Inc. recognizes Canada’s diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.#EN #SS #ON