Company: World Vision International
Location: Mississauga, ON
Expected salary:
Job date: Wed, 15 Jan 2025 04:18:51 GMT
Job description: Specialist, B2C Philanthropy OperationsMississauga, ON, Canada ● Virtual Req #1125Monday, January 13, 2025Are you looking for more than a job? At World Vision Canada we offer challenging careers that change the lives of children all over the world and it will change yours too. Come and be part of a team of 400 Canadians with a vision for the world: Life in all its fullness for every child.You will experience Christian faith in action helping to make real and lasting change in the lives of the world’s most vulnerable children. Join the World Vision Canada team and be part of a powerful and effective force for good:For Children. For Change. For Life.Position:Specialist, B2C Philanthropy OperationsReports to:Lead, B2C Philanthropy OperationsPosition Term:Full Time PermanentPrimary Location:Mississauga, Ontario, CanadaWorkplace Type:Remote (Within Canada)Job Purpose:The Specialist, B2C Philanthropy Operations will play a key role in the enablement of initiatives that support the frontline fundraisers on the B2CPerformance team and prioritize work with a team of specialists. This role will strategize, plan and execute customer segment-specific treatments to acquire, cultivate and retain the target audiences of legacy, middle, and high-net-worth donors.Responsibilities:
- Create and manage compelling, impactful, and creative marketing content for specialized markets over a variety of platforms, including but not limited to emails, digital marketing initiatives, social media posts, website copy, blog articles, videos, and print materials, as needed, to increase brand visibility, web traffic, donor acquisition and retention, ensuring consistency and alignment with the brand guidelines.
- Collaborate with internal stakeholders, cross-functional teams, external vendors and agencies as required to provide high-level business support in the planning, creation and implementation of key initiatives.
- In collaboration with sales teams, execute strategies, considering/including but not limited to multiple customer segment preferences, customer personas, channels, technical feasibility, budget, KPIs and business viability, in alignment with business requests.
- Innovate strategies to optimize the customer experience. Identify shortfalls and provide recommendations for improvement plans and processes, optimization, and innovation.
- Work together with World Vision Programs and Product Alignment teams to have a deep understanding of the value proposition and the specific programs and approaches that we are seeking funds to support;
- Assist in the preparation of donor meetings and oral presentation materials as required
- Participate in internal team debriefs after proposal and report submissions.
Qualifications:
- Post-secondary education in marketing, media, technology or similar
- 3-5years of marketing/operations experience. Minimum 3+ years of experience in your area of specialization.
- Advanced working knowledge of MS Office Suite, video and image editing tools and an understanding of the web/mobile landscape
- Confident leveraging analytics tools (Adobe Analytics, GA etc.) to create insights
- Track record of successful project management, execution skills, and results
- Ability to build strong relationships and collaborate within teams
- Working knowledge of development process and project management is an asset
- A self-directed mindset with the ability to navigate and manage multiple priorities while collaborating with cross functional teams
- Experience with fundraising or brand management is an asset;
Why Consider Us?
- World Vision Canada has consistently been awarded Canada and GTA top employer awards.
- We are Canada’s largest development, relief, and advocacy non-profit organization.
- We embody an Agile mindset here.
- We offer competitive pay and benefits. Our comprehensive health benefits start at day 1 which includes a Health Spending Account.
- We match pension contributions up to 6% and provide a top-up for pregnancy & parental leaves.
- We offer extra time off for restoration by closing for an additional day on long weekends, 6 times a year.
- We provide up to six weeks’ vacation, plus paid sick days, personal days & wellness days.
- We offer a family-friendly, caring, and flexible work environment.
#LI-HybridWe bring life-saving support in times of disaster. We help poor communities to take charge of their futures. We provide small loans and training that boost family livelihoods. We work with policy makers to change the way the world is run. Our Christian faith teaches us that every child, regardless of gender, faith or race, is a precious gift to the entire world – and that their wellbeing concerns us all. We shall never rest while children suffer in situations that can be changed.Our Core Values: We are committed to the Poor. We are Christian. We are Stewards. We value People. We are Partners. We are Responsive.Qualified candidates must be able to demonstrate a commitment to the core values and mission of the World Vision partnership.World Vision Canada takes our Safeguarding responsibilities seriously and we provide an environment that is safe for our child and adult beneficiaries. We have strong recruitment procedures to make sure the safest and most suitable people work with the children in our programs. We provide our staff and volunteers with ongoing supervision, support and training in their work with child and adult beneficiaries.World Vision Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.Thank you for your interest; however only those applicants selected for an interview will be contacted.
