Story Behind the Need: Digital Communications is seeking a Product Owner to partner with internal and external stakeholders to drive strategy and capabilities for omni channel communications. This role will sit under the Digital Communications team lead and will work cross-platform to ensure omni-channel experiences are considered. Working closely with other Product Owners to understand platform capabilities, user journeys and stakeholder needs this candidate will manage and operationalize their role in the communications roadmap.

Business Group: The digital communication capabilities team partners with the broader product, digital marketing, service and design teams, as well as overall bank stakeholders and vendors to conceptualize and implement world class communications solutions.

Typical Day in the Role:
– Lead the research and discovery of new capabilities to close experience gaps and cross-channel gaps. Including but not limited to sales enablement, targeting, presentment and orchestration capabilities.
– Bridge journeys across core platforms and different communication tools/ resources
– Manage relationships with key stakeholders, product teams, and business lines to manage expectations, requirements, and evangelize capabilities.
– Keep current on market and industry trends and developments and potential roles they could play within our roadmap.

Must Have Skills:
1) 5+ years of experience in a similar Product Owner Role
2) 5+ years of experience working within an Agile environment demonstrating expert organizational acumen
3) 5+ years of experience with communication capabilities and technology

Nice to Have Skills:
– Marketing experience
– Experience in JIRA, submitting tickets, writing user stories, etc
– FS/FI experience is preferred but not required
– Knowledge of product strategies and processes and a demonstrated ability to apply them considered and asset
– Any sort of hands of development, coding, engineering background is highly preferred

Education and Certifications:
– Bachelor’s degree in related field
– Masters or equivalent strongly preferred

Interview Process:
TBD – At least 2 interviews
1 – w/HM
2nd – w/member of internal team

Specialization and Skills: Project Management Product Manager 5 – 7 years

Priority Requirements: Please describe your experience working as a Product Owner with communication capabilities and technology supporting the Digital Communications team (Must-have)

Work Environment:

Expected salary:

Location: Toronto, ON

Job date: Fri, 03 Sep 2021 03:45:40 GMT

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