PSD Citywide – Quality Assurance Analyst – Toronto, ON

Company: PSD Citywide

Location: Toronto, ON

Expected salary:

Job date: Thu, 22 May 2025 22:55:07 GMT

Job description: About PSD Citywide
PSD Citywide is a leading provider of enterprise asset management, maintenance, financial, GIS, and permitting software solutions, along with advisory services. Offering the only purpose-built, fully unified cloud-based SaaS solution for municipal governments, PSD Citywide supports the management of over $400 billion in municipal assets across North America. With a multidisciplinary advisory team of Asset Management, Finance, Engineering, and Municipal practitioners, combined with an in-house software development group, PSD Citywide delivers comprehensive solutions to ensure best-in-class service for its clients.The Quality Assurance Analyst works collaboratively within the IT department to execute and validate test cases based upon system requirements. They are responsible for creating an end-to-end test plan; executing the plan and managing all activities in the plan to ensure that all the objectives are met, and the solution works as expected. This is a Full Time Remote based role within Canada.What we offer
Competitive Salaries: We recognize and reward your skills and experience with a competitive pay structure.
Benefits Package: Dental, Vision, Health benefits together with our full benefits package to keep you and your family covered.
Company Matched RRSP Contributions: PSD Citywide offers a 4% company-matched RRSP contribution, if you contribute a certain percentage of your salary to the group RRSP, your employer will match that contribution up to 4% of your salary, effectively doubling your retirement savings.
Remote Work Options: Work from anywhere in Canada that suits you while staying connected with our team.
Flex Hours & Paid Time Off: Enjoy flexibility in your schedule and paid time off to recharge when you need it.
Summer Fridays: Friday’s off for 10 weeks in the summer months. Spend time in the sun with friends and family!
Social and Charity Events and Initiatives: Join PSD CityKind! A group dedicated to fostering kindness and community engagement across North America.
Career Framework: Clear paths for growth and development, helping you reach your career goals with ongoing learning and mentorship.Job Duties & Responsibilities

  • Ensure technical quality of software through detailed testing and feedback to relevant team members.
  • Take a proactive, problem-solving/trouble-shooting approach to identifying and solving software problems; not stopping at identifying the problem, but experiment using available information to try to narrow the possibilities and determine a suggested solution.
  • Document, troubleshoot, and isolate issues encountered during testing utilizing internal bug database system and providing accurate and detailed reproduction steps including visuals if possible and/or other required regression information.
  • Assist with focus testing sessions and provide summary reports.
  • Assist in development and implementation of comprehensive QA test plans and cases.
  • Assist in the generation and implementation of procedures for more effective and efficient testing of company products.
  • Assist with testing using internal development tools.
  • Contribute to a positive work environment by getting involved with all departments of the team, understanding their roles and interacting with the team on a regular basis to help gain a rounded perspective of the project.
  • Ensure conformance of all company and departmental standards, policies and procedures.
  • Other duties as assigned.

Qualifications

  • 3-5 years experience in a Software Quality Assurance role.
  • Post Secondary Degree or Diploma in Computer Science or related technical field or equivalent practical experience.
  • Working knowledge of Mobile application and Manual and Automation testing.
  • ISQTB certification would be considered an asset.
  • Extremely familiar with all aspects of software verification including: functionality, performance, and system testing.
  • Meticulous attention to detail and strong problem-solving ability, in addition to honesty, strong work ethic.
  • Working knowledge of most popular console platforms, Windows operating systems and related hardware.
  • Deadline driven individual with strong verbal, technical, and written communication skills, creative and able to collaborate with team members with professionalism and tact.
  • Advance skills with MS Word and Excel.
  • Professional self-starter with a commitment to constantly upgrade skills through continuous learning.

The Candidate JourneyResume Review: Once you apply, an actual person will review your resume and we are committed to getting back to you with a response.Phone Interview: PSD’s People and Culture team will connect with you to learn about your experience and discuss the role further. They’ll also give you an understanding of what the interview process involves, along with an estimated timeline.Virtual Interview: Depending on the position, there will be one or two interviews with the Hiring Team that will include questions related to your skills, work experience, values and goals. We provide the opportunity to meet with a wide range of staff members so you can learn more about life at PSD Citywide.Offer/Feedback: The Hiring Team will debrief and make a decision within a few days of your final interview. If successful, your Recruiter will present you with a verbal offer, followed by a formal offer letter via email. If the timing was not right for this particular opportunity, we will connect with you and provide feedback.PSD Citywide is committed to ensuring equal access and participation for people with disabilities. We believe in integration, and we are committed to meeting the needs of people with disabilities in a timely manner. We will do so by removing and preventing barriers to accessibility.We are committed to accommodating people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process. Should you require any accommodation, please indicate this when you apply, and we will work with you to meet your accessibility needs.

PSD Citywide – Software Support – Toronto, ON

Company: PSD Citywide

Location: Toronto, ON

Expected salary:

Job date: Fri, 23 May 2025 05:37:17 GMT

Job description: About PSD Citywide
PSD Citywide is a leading provider of enterprise asset management, maintenance, financial, GIS, and permitting software solutions, along with advisory services. Offering the only purpose-built, fully unified cloud-based SaaS solution for municipal governments, PSD Citywide supports the management of over $400 billion in municipal assets across North America. With a multidisciplinary advisory team of Asset Management, Finance, Engineering, and Municipal practitioners, combined with an in-house software development group, PSD Citywide delivers comprehensive solutions to ensure best-in-class service for its clients.In this role, you will provide exceptional software support across a range of products, ensuring a seamless experience for our clients. Our ideal candidate would have a passion for troubleshooting issues, triaging requests and maintaining high customer satisfaction levels. You will work closely with our team to provide support to coworkers and clients. This is a Full Time Remote based role within Canada.What we offer
Competitive Salaries: We recognize and reward your skills and experience with a competitive pay structure.
Benefits Package: Dental, Vision, Health benefits together with our full benefits package to keep you and your family covered.
Company Matched RRSP Contributions: PSD Citywide offers a 4% company-matched RRSP contribution, if you contribute a certain percentage of your salary to the group RRSP, your employer will match that contribution up to 4% of your salary, effectively doubling your retirement savings.
Remote Work Options: Work from anywhere in Canada that suits you while staying connected with our team.
Flex Hours & Paid Time Off: Enjoy flexibility in your schedule and paid time off to recharge when you need it.
Summer Fridays: Friday’s off for 10 weeks in the summer months. Spend time in the sun with friends and family!
Social and Charity Events and Initiatives: Join PSD CityKind! A group dedicated to fostering kindness and community engagement across North America.
Career Framework: Clear paths for growth and development, helping you reach your career goals with ongoing learning and mentorship.Job Duties & Responsibilities

  • Act as “Technical Support” for a wide range of clients and internal groups as needed.
  • Record, track, and document service tickets and resolution process.
  • Proactive approach in escalating complex issues, sharing insights with your team and ensuring no problem slips through the cracks.
  • Communicate technical information in an accessible manner to non technical staff and clients.
  • Research solutions through internal and external knowledgebase as needed.
  • Run diagnostics to resolve client/user reported issues.
  • Answer any questions related to Citywide software products.
  • Develop help sheets and FAQ lists for end users.
  • Complete detailed reports listing requests for technical assistance, steps taken to resolve them, and the specific dates/individuals involved.
  • Utilize both HappyFox and Jira to manage our support requests.
  • Other duties as assigned.

Qualifications

  • Post-Secondary education in Business, Computer Science or other related education.
  • 2+ years of experience in a previous software support role; software industry is an added bonus.
  • 1+ years of experience working with clients in a software support capacity.
  • Organizational skills, customer-centric mindset and strong communication skills both written and verbal.
  • Strong technical understanding and ability to learn new programs quickly.
  • Build effective relationships with end users.
  • Analytical and problem-solving skills.
  • Proven ability to work well under pressure and meet all deadlines.

The Candidate JourneyResume Review: Once you apply, an actual person will review your resume and we are committed to getting back to you with a response.Phone Interview: PSD’s People and Culture team will connect with you to learn about your experience and discuss the role further. They’ll also give you an understanding of what the interview process involves, along with an estimated timeline.Virtual Interview: Depending on the position, there will be one or two interviews with the Hiring Team that will include questions related to your skills, work experience, values and goals. We provide the opportunity to meet with a wide range of staff members so you can learn more about life at PSD Citywide.Offer/Feedback: The Hiring Team will debrief and make a decision within a few days of your final interview. If successful, your Recruiter will present you with a verbal offer, followed by a formal offer letter via email. If the timing was not right for this particular opportunity, we will connect with you and provide feedback.PSD Citywide is committed to ensuring equal access and participation for people with disabilities. We believe in integration, and we are committed to meeting the needs of people with disabilities in a timely manner. We will do so by removing and preventing barriers to accessibility.We are committed to accommodating people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process. Should you require any accommodation, please indicate this when you apply, and we will work with you to meet your accessibility needs.

Asset Management Advisor-Municipal Infrastructure – PSD Citywide – Vancouver, BC

Company: PSD Citywide

Location: Vancouver, BC

Job description: asset health Project planning and delivery, with a focus on setting realistic timelines, allocating resources efficiently… for collaboration and driving project success Promote teamwork and collaboration as Advisors often work in teams, requiring the…
Asset health in project planning and delivery involves setting realistic timelines, allocating resources efficiently, promoting teamwork, and driving project success through collaboration. Advisors often work in teams, requiring effective communication and cooperation to achieve project goals.
Job Description

We are currently seeking a highly skilled and experienced Project Manager to join our team. The Project Manager will be responsible for planning, overseeing, and leading projects from ideation through to completion. The ideal candidate will have a strong background in project management, excellent communication skills, and the ability to work well under pressure.

Key Responsibilities:
– Develop and implement project plans, goals, and timelines
– Lead project team meetings and provide regular updates to stakeholders
– Monitor and track project progress and report on key metrics
– Identify and resolve issues and risks that may impact project timelines
– Ensure project deliverables meet quality standards and are completed on time and within budget
– Collaborate with cross-functional teams to ensure project success
– Communicate effectively with team members, stakeholders, and clients

Qualifications:
– Bachelor’s degree in business, engineering, or related field
– Proven experience as a project manager
– Excellent organizational and time-management skills
– Strong leadership and decision-making abilities
– Proficient in project management software
– Excellent communication and interpersonal skills

If you are a motivated and detail-oriented individual looking to advance your career in project management, we would love to hear from you. Apply now to join our dynamic team!

Expected salary: $80000 – 100000 per year

Job date: Wed, 20 Nov 2024 00:59:13 GMT

PSD Citywide – Content Marketing Associate – Toronto, ON

Company: PSD Citywide

Location: Toronto, ON

Expected salary:

Job date: Fri, 09 Aug 2024 04:09:02 GMT

Job description: and enthusiastic Content Marketing Associate to join our dynamic Marketing team. In this role, you’ll be instrumental in creating engaging…’s marketing goals and target audience. Collaborate closely with the marketing team to develop content strategies that drive…
The company is looking for an enthusiastic Content Marketing Associate to join their Marketing team. The role will involve creating engaging content that aligns with the company’s goals and target audience. The Associate will work closely with the marketing team to develop content strategies that drive marketing objectives.
Job Description

Position: Entry Level Customer Service Representative

Location: Toronto, ON

Salary: $16 – $18 per hour

A growing company in Toronto is seeking an Entry Level Customer Service Representative to join their team. The successful candidate will be responsible for providing exceptional customer service to clients, assisting with inquiries, resolving issues, and ensuring customer satisfaction.

Responsibilities:
– Handle incoming customer inquiries via phone, email, and live chat
– Provide accurate information and assistance regarding products and services
– Resolve customer complaints and issues in a timely and professional manner
– Input and update customer information in the database
– Collaborate with other team members to ensure smooth operations and excellent customer service

Qualifications:
– High school diploma or equivalent
– Previous customer service experience is an asset
– Excellent communication skills, both written and verbal
– Strong problem-solving skills and attention to detail
– Ability to work in a fast-paced environment and handle multiple tasks simultaneously
– Proficiency in Microsoft Office applications

If you are a customer-oriented individual looking to start your career in customer service, this is the perfect opportunity for you! Apply now to join a dynamic team and make a positive impact on customer satisfaction.

Marketing Intern – PSD Citywide – Toronto, ON

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Company: PSD Citywide

Location: Toronto, ON

Job description: About PSD Citywide

PSD Citywide is a full-service firm offering research, consulting services and software to the North American public sector market. Our client base includes hundreds of small, mid-sized, and large municipalities from across North America, provincial/state and federal government agencies, and private sector entities. We are an industry leader that specializes in enterprise asset management and financial budgeting for municipalities. Over our years of experience, we have developed cutting-edge software solutions for our client’s asset management and financial budgeting needs, leaving behind mature and manageable programs making positive impacts in local communities.

PSD’s service areas are configured to meet three essential needs for governments: policy research and analysis, high-performance technology, and credible data. Through our infrastructure consulting and advisory practice, we work with decision-makers to refine organizational systems, programs, and processes for better corporate outcomes.

Job Description
As we continue to grow, PSD Citywide is looking to add a motivated and enthusiastic Marketing Intern to join our dynamic Research & Marketing team. This is a temporary three-month summer internship starting May 1, 2024, the successful candidate will work 40 hours per week. This is a remote based position within Canada and will pay $20.00 per hour.

Job Duties & Responsibilities

  • Fluidly work on multiple projects at once with the ability to prioritize while multitasking.
  • Contributing to the writing, editing and production of external and internal material.
  • Assisting in the creation and production of webinars, articles, and blog posts to showcase our corporate products and services and/or legislation and funding briefings.
  • Collaborate with internal teams and external vendors to support team member requirements.
  • Other duties as assigned.

Qualifications

  • Currently enrolled in a Bachelor’s degree program in Marketing, Communications, Business, or a related field.
  • Proficiency in Microsoft Office suite (Word, Excel, PowerPoint).
  • Proficiency in using spreadsheet software for data organization and analysis and Google shared docs for writing and collaborating.
  • Familiarity with social media platforms (LinkedIn, Facebook, Twitter, Instagram).
  • Proficiency in creating and editing written and visual content.
  • Basic understanding of CRM tools (Salesforce, HubSpot).
  • Proven ability to network and effectively communicate the value of PSD’s products, services, and brand.
  • Deadline driven individual with strong verbal and written communication skills, attention to detail, creative, and able to collaborate with team members with professionalism and tact.

Recruitment Process
All resumes will be reviewed for experience working with key technologies. Only those who qualify will be contacted for an initial screening interview. We strive to provide a quick recruitment process, but to find the right candidate for the job the process may take up to a month to complete. We make every effort to follow up with every candidate regarding the next step in the process.

Phone Interview
If you are invited to a screening interview you will discuss your experience with one of our People and Culture team members. This interview is an opportunity to get to know a little more about the company, the type of work we do and the impact we have.

Virtual Interview
Candidates invited to an in-person virtual interview will meet with the department Manager and a member of the People and Culture team. This will allow the candidate to get to know the team as well as learn more about our processes, culture, and growth opportunities we have at PSD.

Why work with PSD Citywide?
Employee personal and career growth is important to us and we will encourage you to pursue the things you care about. We have a mentoring program that matches you with a peer in your department for your first three months to ensure you get fully acquainted with your position. We also encourage continuous learning through a Training & Development program allowing our employees to fully explore their interests and contribute to different product and service development teams at PSD.

PSD Citywide is committed to ensuring equal access and participation for people with disabilities. We believe in integration, and we are committed to meeting the needs of people with disabilities in a timely manner. We will do so by removing and preventing barriers to accessibility.

We are committed to accommodating people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process. Should you require any accommodation, please indicate this when you apply, and we will work with you to meet your accessibility needs.
PSD Citywide is a leading firm providing research, consulting services, and software to the North American public sector market, specializing in enterprise asset management and financial budgeting for municipalities. They are currently seeking a Marketing Intern to join their team, offering a temporary three-month summer internship opportunity. The ideal candidate should be currently enrolled in a Bachelor’s degree program in Marketing, Communications, Business, or a related field, with proficiency in Microsoft Office suite, social media platforms, and CRM tools. The recruitment process includes a phone interview and a virtual interview, with a focus on personal and career growth for employees. PSD Citywide is committed to ensuring equal access and participation for people with disabilities, with accommodations available upon request for candidates in the recruitment process.
Job Description

Do you have a passion for fashion and a flair for retail sales? Our company is seeking a highly motivated and energetic Sales Associate to join our team. In this role, you will be responsible for providing exceptional customer service, assisting customers with their purchases, and maintaining the appearance of the store.

Key responsibilities:
– Greet customers and help them find the products they are looking for
– Provide product knowledge and styling advice to customers
– Process transactions accurately and efficiently using our point-of-sale system
– Assist with restocking merchandise and maintaining a tidy and organized store environment
– Collaborate with team members to achieve sales goals and deliver a positive shopping experience for our customers

Qualifications:
– Previous retail experience is preferred but not required
– Strong communication skills and a customer-focused attitude
– Ability to work effectively in a fast-paced environment
– Flexible availability, including evenings and weekends

If you are a team player with a passion for fashion and a positive attitude, we want to hear from you. Apply now to join our dynamic team and take your career to the next level!

Expected salary: $20 per hour

Job date: Wed, 28 Feb 2024 05:25:30 GMT