Owner Referral Agent – Westgate Resorts – Orlando, FL

Company: Westgate Resorts

Location: Orlando, FL

Expected salary:

Job date: Wed, 28 May 2025 22:23:14 GMT

Job description:

Job Title: Marketing Customer Service Specialist for Specialty Tours

Job Description:

We are seeking a dedicated and detail-oriented Marketing Customer Service Specialist to join our team. In this role, you will be the primary point of contact for our customers regarding marketing inquiries related to specialty tours. You will be responsible for addressing customer service issues for both new and existing owners, ensuring that each interaction delivers exceptional service and supports our marketing initiatives.

Key Responsibilities:

  • Respond to customer inquiries related to specialty tours, providing clear and accurate information.
  • Assist new owners in understanding tour offerings and how to maximize their experience.
  • Address service issues promptly and effectively, ensuring customer satisfaction.
  • Collaborate with the marketing team to relay customer feedback and identify opportunities for service improvement.
  • Maintain accurate records of customer interactions and service issues.
  • Offer product knowledge and support to enhance customer engagement and loyalty.

Qualifications:

  • Strong communication and interpersonal skills.
  • Previous experience in customer service or marketing roles preferred.
  • Ability to handle multiple inquiries simultaneously while maintaining attention to detail.
  • Proficient in using CRM systems and customer service software.
  • Passion for travel and understanding of specialty tours is a plus.

If you’re passionate about providing top-notch support and enhancing customer experiences, we encourage you to apply for this exciting role!

Owner Referral Agent – Westgate Resorts – Orlando, FL

Company: Westgate Resorts

Location: Orlando, FL

Expected salary:

Job date: Thu, 29 May 2025 00:38:14 GMT

Job description:

Job Title: Customer Service Representative – Specialty Tours Marketing

Job Description:

We are seeking a dedicated and enthusiastic Customer Service Representative to join our team, focusing on marketing-related customer service issues for specialty tours. In this role, you will play a vital part in ensuring both new and existing owners receive exceptional support, enhancing their experience with our tours.

Key Responsibilities:

  • Address customer inquiries related to our specialty tours, providing clear and informative responses.
  • Assist new owners in understanding the marketing opportunities and benefits associated with their tours.
  • Resolve customer service issues promptly and effectively, ensuring a positive experience for all customers.
  • Collaborate with the marketing team to promote new tours and communicate relevant updates to customers.
  • Gather feedback from customers to help improve our services and marketing strategies.
  • Maintain accurate records of customer interactions and transactions in our database.
  • Participate in team meetings to discuss customer feedback and share insights for continuous improvement.

Qualifications:

  • Strong communication and interpersonal skills.
  • Experience in customer service, preferably in a marketing or tourism-related role.
  • Ability to work independently and as part of a team.
  • Detail-oriented with strong problem-solving abilities.
  • Proficient in using customer service software and MS Office applications.

Why Join Us?

This is an exciting opportunity to work in a dynamic environment where you can make a real impact on customer experiences. If you are passionate about travel and have a knack for marketing customer service, we would love to hear from you!

Sr Representative, Communications Strategy & Planning – Universal Parks & Resorts – Orlando, FL

Company: Universal Parks & Resorts

Location: Orlando, FL

Expected salary:

Job date: Fri, 30 May 2025 04:03:34 GMT

Job description:

Job Title: Digital Marketing Coordinator

Job Description:

We are seeking a dynamic Digital Marketing Coordinator to join our marketing team, working closely with both internal and external creative teams. This role is pivotal in executing innovative marketing strategies aimed at enhancing consumer engagement and driving brand awareness.

Key Responsibilities:

  • Collaborate with digital marketing and creative teams to develop cohesive marketing strategies that align with business goals.
  • Analyze consumer behavior and market trends to inform marketing initiatives.
  • Support the planning and execution of digital marketing campaigns across various platforms (social media, email, SEO, etc.).
  • Monitor campaign performance and analyze metrics to optimize strategies and report findings to management.
  • Assist in the development of marketing materials and content that resonate with target audiences.
  • Foster strong relationships with external partners, agencies, and vendors to ensure seamless project execution.

Qualifications:

  • Education: Bachelor’s degree in Business, Marketing, Communications, or a related field required.
  • Experience: 3+ years of relevant communications or marketing experience is essential.
  • Proficient understanding of digital marketing principles, tools, and best practices.
  • Strong analytical skills with the ability to interpret data and generate insights.

Skills:

  • Excellent written and verbal communication skills.
  • Creative thinking with a knack for problem-solving.
  • Ability to work collaboratively in a fast-paced environment.
  • Familiarity with content management systems (CMS), social media platforms, and marketing automation tools.

If you’re passionate about digital marketing and excited to drive impactful campaigns, we invite you to apply and be part of our innovative team!

Creative & Social Media Manager – Omni Hotels & Resorts – Orlando, FL

Company: Omni Hotels & Resorts

Location: Orlando, FL

Expected salary:

Job date: Sat, 24 May 2025 22:16:39 GMT

Job description:

Job Title: Resort Photography and Videography Specialist

Job Description:

We are seeking a talented and creative individual to join our team as a Photography and Videography Specialist. In this role, you will be responsible for capturing stunning visual content that showcases our resort’s offerings, including accommodations, amenities, and unique experiences. Your work will play a crucial role in effectively communicating our brand’s story and enhancing digital engagement across various marketing channels.

Key Responsibilities:

  • Capture high-quality photographs and videos that highlight the resort’s features and experiences.
  • Collaborate with the marketing team to develop engaging visual content that aligns with our brand messaging.
  • Manage and organize digital assets to ensure they are easily accessible for marketing purposes.
  • Implement storytelling techniques to enhance the emotional connection with our audience.
  • Support the development of digital engagement strategies that drive interest and bookings.
  • Stay current on industry trends and best practices in photography, videography, and digital marketing.

Qualifications:

  • Proven experience in photography and videography, preferably in the hospitality industry.
  • Strong proficiency in digital editing software and asset management tools.
  • Excellent storytelling skills and a keen eye for composition.
  • Passion for hospitality and a desire to create memorable visual experiences.
  • Ability to work collaboratively and take direction while also being self-motivated.

Join us in capturing the beauty and essence of our resort, and help us tell our story in a way that captivates visitors and engages our community. If you are a creative professional with a flair for visual storytelling, we would love to see your portfolio and discuss this exciting opportunity!

Creative & Social Media Manager – Omni Hotels & Resorts – Orlando, FL

Company: Omni Hotels & Resorts

Location: Orlando, FL

Expected salary:

Job date: Sat, 24 May 2025 04:22:04 GMT

Job description:

Job Title: Photography and Videography Specialist

Job Description:

We are seeking a talented and creative Photography and Videography Specialist to join our team and help showcase our resort’s beautiful offerings. In this dynamic role, you will capture stunning visuals that tell the story of our unique hospitality experiences and engage our audience across various marketing channels.

Key Responsibilities:

  • Photography & Videography: Capture high-quality images and videos of resort amenities, activities, and events to highlight our brand and offerings.
  • Asset Management: Organize and manage digital assets, ensuring they are easily accessible for marketing, social media, and promotional use.
  • Storytelling: Develop compelling visual narratives that resonate with our target audience, enhancing their connection to our resort and its services.
  • Digital Engagement Strategies: Collaborate with the marketing team to implement innovative strategies that maximize the impact of visual content across platforms.
  • Creative Collaboration: Work closely with other creative professionals to ensure consistent branding and messaging across all visual mediums.

Qualifications:

  • Proven experience in photography and videography, preferably in a hospitality or related industry.
  • Strong portfolio showcasing your visual storytelling skills.
  • Proficiency in digital asset management and relevant editing software.
  • A passion for hospitality and an eye for detail, with the ability to work independently and collaboratively.
  • Excellent communication skills and a creative mindset.

This role is ideal for a creative professional who thrives in a vibrant environment and is eager to contribute to our mission of providing unforgettable experiences for our guests. Join us and help bring our resort to life through your lens!

Director, Brand Studio – Universal Parks & Resorts – Orlando, FL

Company: Universal Parks & Resorts

Location: Orlando, FL

Expected salary:

Job date: Fri, 16 May 2025 00:18:21 GMT

Job description:

Job Description: Brand Studio Marketing Specialist

At Universal Creative, we are seeking a passionate and innovative Brand Studio Marketing Specialist to join our dynamic team. This role is instrumental in developing compelling marketing assets that elevate Universal Destinations and Experiences (UDX).

Key Responsibilities:

  • Collaborate with cross-functional teams to conceptualize and execute creative marketing campaigns that resonate with diverse audiences.
  • Design and produce high-quality visual and written content for various platforms, including digital media, social channels, and print materials.
  • Conduct market research to identify trends, consumer preferences, and competitive positioning to inform marketing strategies.
  • Partner with the creative team to ensure brand consistency across all marketing initiatives and materials.
  • Analyze campaign performance metrics and provide insights for continuous improvement and optimization.

Qualifications:

  • Bachelor’s degree in Marketing, Communications, or a related field.
  • Proven experience in marketing, content creation, and brand development.
  • Strong creative and strategic thinking skills with an eye for detail.
  • Proficiency in design software (e.g., Adobe Creative Suite) and familiarity with digital marketing tools.
  • Exceptional communication and collaboration abilities.

Join us at Universal Creative and play a vital role in shaping the innovative marketing landscape for Universal Destinations and Experiences. If you have a passion for creativity and a knack for storytelling, we want to hear from you!

Representative, Trade Marketing – Universal Parks & Resorts – Orlando, FL

Company: Universal Parks & Resorts

Location: Orlando, FL

Expected salary:

Job date: Sat, 17 May 2025 22:20:40 GMT

Job description:

Job Summary

The North America Trade Marketing team plays a pivotal role in shaping our communication strategies and executing marketing initiatives that cater to the unique needs of various domestic sales channels. As part of this team, you will contribute to the development and implementation of impactful marketing campaigns aimed at driving engagement, brand awareness, and sales growth.

Key Responsibilities:

  • Collaborate with cross-functional teams to align on marketing objectives and business strategy.
  • Develop comprehensive communication plans that resonate with target audiences while supporting sales goals.
  • Facilitate the execution of marketing initiatives tailored to specific domestic sales channels, ensuring consistency and effectiveness across all platforms.
  • Analyze market trends and consumer insights to inform marketing strategies and optimize campaign performance.
  • Monitor and report on the success of marketing initiatives, providing actionable insights for continuous improvement.

Qualifications:

  • Proven experience in trade marketing, brand management, or related fields.
  • Strong analytical skills and the ability to interpret data to guide marketing decisions.
  • Excellent communication and collaboration abilities to work effectively across departments.
  • Creativity and strategic thinking to develop innovative marketing solutions.

Join our dynamic team and help drive our brand’s success in the competitive North American market. More details about the role and expectations will be provided during the recruitment process.

Sr. Analyst, Finance (Data, Systems, Planning and Analysis) – Universal Parks & Resorts – Orlando, FL

Company: Universal Parks & Resorts

Location: Orlando, FL

Expected salary:

Job date: Fri, 16 May 2025 05:18:23 GMT

Job description:

Job Description: Data Visualization and Mining Specialist

Overview:
We are seeking a talented and analytical Data Visualization and Mining Specialist to join our dynamic team. In this role, you will leverage your expertise in data visualization and mining to derive actionable insights that drive strategic decision-making across various departments, including Marketing, Operations, Finance, BAIE (Business Analytics and Intelligence Engineering), and Digital & Technology.

Key Responsibilities:

  • Collaborate with cross-functional teams to understand data needs and objectives.
  • Utilize advanced data mining techniques to extract meaningful patterns and trends from complex datasets.
  • Design and develop compelling visualizations that effectively communicate insights to stakeholders.
  • Ensure data integrity and accuracy by conducting thorough data validation.
  • Provide support and training to team members on data visualization tools and best practices.
  • Stay updated on industry trends and emerging technologies related to data analytics and visualization methodologies.
  • Present findings and insights to key stakeholders, making data-driven recommendations for business improvements.

Qualifications:

  • Bachelor’s degree in Data Science, Statistics, Computer Science, or a related field.
  • Proven experience in data visualization tools (e.g., Tableau, Power BI, or similar).
  • Strong skills in data mining and analysis, with proficiency in SQL and programming languages such as Python or R.
  • Excellent communication and collaboration skills, with the ability to convey complex information to non-technical audiences.
  • Experience working in a cross-functional team environment and understanding the needs of various departments.

Why Join Us?
You will play a crucial role in shaping our data strategies and influencing key business outcomes. We offer a collaborative culture that values innovation, professional development, and the opportunity to make a significant impact.

If you are a data-driven individual with a passion for transforming complex data into actionable insights, we want to hear from you!

Manager, Digital Product Owner (2 year assignment) – Universal Parks & Resorts – Orlando, FL

Company: Universal Parks & Resorts

Location: Orlando, FL

Expected salary:

Job date: Sat, 17 May 2025 05:38:36 GMT

Job description:

Job Description

Position Title: Senior Product Manager

Location: [Insert Location]

About Us:
At [Company Name], we are committed to innovation and excellence in delivering top-notch solutions in the realm of digital experiences and e-commerce. Our team thrives on collaboration and creativity, and we are looking for a passionate Senior Product Manager to join our dynamic group.

Role Overview:
As a Senior Product Manager, you will play a pivotal role in shaping our product strategy and execution. You will leverage your extensive experience in product management, digital marketing, and technology to drive the development and enhancement of our digital offerings. Your insights will be instrumental in crafting exceptional user experiences and ensuring our products meet market demands.

Key Responsibilities:

  • Develop and execute a comprehensive product roadmap aligned with business goals and customer needs.
  • Collaborate with cross-functional teams including engineering, design, marketing, and sales to deliver high-quality products.
  • Conduct market research and competitive analysis to identify trends and inform product decisions.
  • Analyze product performance metrics and user feedback to drive continuous improvement.
  • Define product requirements, user stories, and design specifications.
  • Lead product launches and marketing strategies to maximize reach and engagement.
  • Ensure that all product developments adhere to best practices in digital marketing and e-commerce.

Qualifications:

  • Bachelor’s degree in Business, Technology, Digital Marketing, Industrial Engineering, or a related field; Master’s degree preferred.
  • A minimum of 7 years of experience in Product Management, Digital Marketing, E-Commerce, Digital Experience Design, or Technology.
  • Proven track record of successfully launching and managing digital products or services.
  • Strong analytical skills with the ability to leverage data for informed decision-making.
  • Excellent communication and collaboration skills, with the ability to influence stakeholders at all levels.
  • Passion for understanding user needs and delivering innovative solutions.

Why Join Us?

  • Be part of a forward-thinking company that values innovation and creativity.
  • Competitive salary and comprehensive benefits package.
  • Opportunities for professional growth and development.
  • A collaborative and inclusive work environment.

Application Process:
If you are a results-driven professional with a passion for digital innovation, we invite you to apply. Please submit your resume and a cover letter detailing your relevant experience to [Insert Application Email/Link].

[Company Name] is an equal opportunity employer and welcomes candidates from diverse backgrounds to apply.

Destination Sales Executive – Westin Hotels & Resorts – Vancouver, BC

Company: Westin Hotels & Resorts

Location: Vancouver, BC

Expected salary: $92000 – 124000 per year

Job date: Fri, 16 May 2025 00:38:10 GMT

Job description: Required: High school diploma or GED; 4 years experience in the sales and marketing, guest services, front desk, or related… professional area. OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant…