Company: Fidelity Investments
Location: Toronto, ON
Job description: sectors and assigned a Portfolio Manager mentor. Have regular communication with a Director of Research. Training resources…
The content discusses the allocation of sectors to a Portfolio Manager mentor and regular communication with a Director of Research in order to provide training resources.
Mortgage Arrears Collections Specialist
Location: Toronto, ON
Our client is a leading financial institution and they are seeking a Mortgage Arrears Collections Specialist to join their team in Toronto. The successful candidate will be responsible for managing and collecting mortgage arrears while maintaining high levels of customer service.
Key Responsibilities:
– Contacting customers with mortgage arrears to negotiate payment arrangements
– Providing guidance and support to customers in financial difficulty
– Investigating and analyzing customer accounts to determine appropriate action
– Working with internal and external stakeholders to resolve arrears issues
– Documenting all customer interactions and maintaining accurate records
– Providing regular reporting on arrears status and collection activities
Qualifications:
– 2+ years of experience in mortgage arrears collections or related field
– Strong understanding of mortgage products and industry regulations
– Excellent communication and negotiation skills
– Ability to work effectively in a fast-paced, team-oriented environment
– Proficiency with Microsoft Office and customer relationship management tools
If you are a motivated and customer-focused individual with a background in mortgage arrears collections, this could be the perfect opportunity for you. Apply now to join a dynamic team and make a positive impact in the financial services industry.
Expected salary:
Job date: Sat, 13 Jan 2024 02:56:15 GMT
