International SOS – Remote Customer Service Representative – Ontario

Company: International SOS

Location: Ontario

Expected salary: $20 per hour

Job date: Fri, 08 Aug 2025 07:04:02 GMT

Job description: Join our team as a Remote Lifestyles Concierge!Start Date – September 22, 2025.Location Requirement : MUST be located in Ontario, CanadaAspire Lifestyles Services Limited is looking for passionate, customer-focused professionals to join our team as Remote Lifestyles Concierges! If you thrive in a fast-paced call center environmentand love helping others, this is your chance to build a rewarding career from the comfort of your home.Why join us?Full-time, 8-hour shifts with a fixed schedule (up to 40 hours/week).Competitive pay: $20.00/hour + monthly performance bonuses.$2.00/hr shift premiums for all hours worked after 7pm ET.Comprehensive benefits plan after only 30 days of employment.Opportunity to participate in our RRSP program with company match after 1 year.Paid training and time off.Career growth opportunities in a supportive, inclusive environment.No sales required.Schedule Requirements:Must be available for full-time work.Afternoon, evening, and weekend availability required.Here’s what you bring to the team:The passion to always put the Card Member’s experience at the forefront of everything you do while maintaining a positive and professional attitude.The ability to think outside of the box and go above and beyond to provide customer satisfaction.Strong internet skills – Proficiency in navigating multiple systems simultaneously.Experience working in a fast paced, structured call center environment servicing customers through inbound and outbound virtual channels (phone and email).Work-from-Home Requirements:Private, distraction-free home office with a lockable door.MUST have a Smart Phone that can operate the most up to date operating system.High-speed hard wired ethernet internet connection (minimum 25 Mbps download / 5 Mbps upload). Please note that you cannot use Wi-Fi or Wi-Fi Pods/extenders.No satellite internet connections.Qualifications:· High school diploma or equivalent is required.· Must be able to pass a pre-employment background screening.· 2 years of customer service experience required.· 1 year of Call Center experience preferred.· Prior experience in the Hospitality or Travel industries preferred.Aspire Lifestyles is committed to ensuring accessibility for all persons and to providing excellence in serving all customers. Accommodations are available on request for candidates taking part in all aspects of the selection process.

International SOS – Elite Travel Consultant (Remote) – Ontario

Company: International SOS

Location: Ontario

Expected salary: $22 per hour

Job date: Thu, 14 Aug 2025 03:36:38 GMT

Job description: Position: Elite Travel AdvisorStart Date: TBDLocation Requirement: MUST reside in Ontario, Canada / this is a remote work from home opportunity.About the Role:Aspire Lifestyles, a global leader in concierge services, is seeking experienced TICO certified professionals from the travel, airline, or hospitality industries to join our team as Travel Advisors. In this role, you will deliver White Glove customer service to high-net-worth clients, handling travel arrangements and resolving issues with the highest level of professionalism and care.Key Responsibilities:Provide exceptional service via phone and email for domestic and international travel bookings
Research and plan customized travel experiences, including flights, hotels, and car rentals
Assist clients in utilizing exclusive benefits and Membership Reward points
Troubleshoot travel disruptions and de-escalate client concerns
Guide clients through our travel platform and resolve technical issuesWhat We Offer:Full-time, 8-hour shifts with a fixed schedule (up to 40 hours/week).
Competitive pay starting at $22.00/hour
Work from the comfort of your own home – this is a fully remote opportunity
Paid training and career advancement opportunities
Comprehensive benefits after 30 days of employment, including:
Dental, vision, and extended health care
Opportunity to participate in our RRSP program with company match after 1 yearPaid time offSchedule Requirements:We are a 365-day 24/7 operation.Must be available for full-time work.Flexibility required to include weekends & holidays.Premium pay for overnight shift.What You Bring to the Team:A customer-first mindset with a professional and positive attitude, where you view performing well on servicing customers’ requests as a measure of success.
Excellent geographical and travel knowledge through professional or personal travel experience.
Extensive knowledge of the travel industry: including destinations, airlines, hotels, visa requirements, travel packages, and current trends.
High level of proficiency using travel booking systems, customer relationship management (CRM) software, and other relevant technology, including a willingness to learn new systems and adapt to technological advancements.
Experience in prioritizing tasks, meeting deadlines, and maintaining accuracy in a fast paced, structured call center environment servicing customers through inbound and outbound virtual channels (phone and email).
Understands the nature of travel-related inquiries and can handle frustrated or upset customers professionally, remaining calm and composed under pressure.
Strong multitasking and internet navigation skills.Work-from-Home Requirements:Private, distraction-free home office with a lockable door.
MUST have a Smart Phone that can operate the most up to date operating system.
High-speed hard wired ethernet internet connection (minimum 25 Mbps download / 5 Mbps upload). Please note that you cannot use Wi-Fi or Wi-Fi Pods/extenders.
No satellite internet connections.Qualifications:Min high school diploma or equivalent education required.
Minimum 2 years of experience as a Customer Service Agent in a 24/7 Call Center environment.
Extensive experience in Travel and Tourism or equivalent work experience is required.
TICO certification required.
Min of 1 year of GDS experience required.
Must be able to complete and pass a comprehensive background check.Aspire Lifestyles is committed to ensuring accessibility for all persons with a disability and to providing excellence in serving all customers including people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

International SOS – Bilingual Elite Trave Consultant (Remote) Cantonese or Mandarin Preferred – Ontario

Company: International SOS

Location: Ontario

Expected salary: $22 per hour

Job date: Sat, 19 Jul 2025 01:47:51 GMT

Job description: Elite Travel Advisor (Remote – Ontario Residents Only)Starting at $22.00/hr | Full-Time | Permanent | Work-from-HomeDo you have experience in the Travel, Airline, or Hospitality industry and a passion for delivering exceptional guest service? Are you looking to grow your career with a company that values work-life balance, promotes from within, and welcomes your ideas? If so, Aspire Lifestyles invites you to join our extraordinary team!Why Aspire Lifestyles?We are a global leader and pioneer in the concierge industry with nearly 30 years of experience. As part of our team, you’ll enjoy the stability of a world-class organization without the pressure of commission-based sales or building your own clientele.What We Offer:– Remote work – from the comfort of your home
– Starting wage: $22.00/hour
– Full-time, 8-hour shifts (up to 40 hours/week)
– Permanent position
– Comprehensive benefits (after 30 days), including:
– Dental, vision, and extended health care
– RRSP with company match
– Paid time off
– Paid training
– Career advancement opportunitiesKey Responsibilities:– Handle travel-related requests for a high-profile client via phone
– Research, plan, and book customized domestic and international travel (flights, hotels, car rentals)
– Assist with travel changes, cancellations, and rebookings
– Provide expert guidance on exclusive member benefits and rewards
– Troubleshoot issues related to the travel website and guide users through navigation
– De-escalate and resolve customer concerns with professionalism and empathyWhat You Bring:– A passion for delivering outstanding customer experiences
– Strong geographical and travel knowledge (professional or personal)
– Proficiency in navigating multiple systems and online tools
– Ability to thrive in a fast-paced, structured call center environment
– Excellent verbal and written communication skillsRequirements:– Must be a resident of Ontario, Canada
– Must be available for full-time work, including afternoons and weekends
– GDS experience is required
– TICO certification require (with a willingness to obtain within 3 months of employment)
– 2+ years of customer service experience, preferably in travel or hospitality
– 1+ year of call center experience
– 1+ year of travel industry experience
– High school diploma or equivalent (Travel & Tourism diploma preferred)
– Ability to pass a background check
– Must be fluent in Cantonese or MandarinWork-from-Home Requirements:– Private, distraction-free home office with a lockable door
– Wired high-speed internet (minimum 25 Mbps download / 5 Mbps upload)
– No satellite internet; Wi-Fi not permitted
– Smartphone with the latest operating systemAspire Lifestyles is committed to ensuring accessibility for all persons with a disability and to providing excellence in serving all customers including people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

International SOS – Elite Travel Consultant (Remote) – Ontario

Company: International SOS

Location: Ontario

Expected salary: $22 per hour

Job date: Fri, 18 Jul 2025 22:49:18 GMT

Job description: Elite Travel Advisor (Remote – Ontario Residents Only)Starting at $22.00/hr | Full-Time | Permanent | Work-from-HomeDo you have experience in the Travel, Airline, or Hospitality industry and a passion for delivering exceptional guest service? Are you looking to grow your career with a company that values work-life balance, promotes from within, and welcomes your ideas? If so, Aspire Lifestyles invites you to join our extraordinary team!Why Aspire Lifestyles?We are a global leader and pioneer in the concierge industry with nearly 30 years of experience. As part of our team, you’ll enjoy the stability of a world-class organization without the pressure of commission-based sales or building your own clientele.What We Offer:– Remote work – from the comfort of your home
– Starting wage: $22.00/hour
– Full-time, 8-hour shifts (up to 40 hours/week)
– Permanent position
– Comprehensive benefits (after 30 days), including:
– Dental, vision, and extended health care
– RRSP with company match
– Paid time off
– Paid training
– Career advancement opportunitiesKey Responsibilities:– Handle travel-related requests for a high-profile client via phone
– Research, plan, and book customized domestic and international travel (flights, hotels, car rentals)
– Assist with travel changes, cancellations, and rebookings
– Provide expert guidance on exclusive member benefits and rewards
– Troubleshoot issues related to the travel website and guide users through navigation
– De-escalate and resolve customer concerns with professionalism and empathyWhat You Bring:– A passion for delivering outstanding customer experiences
– Strong geographical and travel knowledge (professional or personal)
– Proficiency in navigating multiple systems and online tools
– Ability to thrive in a fast-paced, structured call center environment
– Excellent verbal and written communication skillsRequirements:– Must be a resident of Ontario, Canada
– Must be available for full-time work, including afternoons and weekends
– GDS experience is required
– TICO certification require (with a willingness to obtain within 3 months of employment)
– 2+ years of customer service experience, preferably in travel or hospitality
– 1+ year of call center experience
– 1+ year of travel industry experience
– High school diploma or equivalent (Travel & Tourism diploma preferred)
– Ability to pass a background checkWork-from-Home Requirements:– Private, distraction-free home office with a lockable door
– Wired high-speed internet (minimum 25 Mbps download / 5 Mbps upload)
– No satellite internet; Wi-Fi not permitted
– Smartphone with the latest operating systemAspire Lifestyles is committed to ensuring accessibility for all persons with a disability and to providing excellence in serving all customers including people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

International SOS – Bilingual Elite Travel Advisor (Remote) Cantonese or Mandarin Preferred – Ontario

Company: International SOS

Location: Ontario

Expected salary: $22 per hour

Job date: Wed, 25 Jun 2025 23:36:35 GMT

Job description: Elite Travel Advisor (Remote – Ontario Residents Only)Starting at $22.00/hr | Full-Time | Permanent | Work-from-HomeDo you have experience in the Travel, Airline, or Hospitality industry and a passion for delivering exceptional guest service? Are you looking to grow your career with a company that values work-life balance, promotes from within, and welcomes your ideas? If so, Aspire Lifestyles invites you to join our extraordinary team!Why Aspire Lifestyles?We are a global leader and pioneer in the concierge industry with nearly 30 years of experience. As part of our team, you’ll enjoy the stability of a world-class organization without the pressure of commission-based sales or building your own clientele.What We Offer:– Remote work – from the comfort of your home
– Starting wage: $22.00/hour
– Full-time, 8-hour shifts (up to 40 hours/week)
– Permanent position
– Comprehensive benefits (after 30 days), including:
– Dental, vision, and extended health care
– RRSP with company match
– Paid time off
– Paid training
– Career advancement opportunitiesKey Responsibilities:– Handle travel-related requests for a high-profile client via phone
– Research, plan, and book customized domestic and international travel (flights, hotels, car rentals)
– Assist with travel changes, cancellations, and rebookings
– Provide expert guidance on exclusive member benefits and rewards
– Troubleshoot issues related to the travel website and guide users through navigation
– De-escalate and resolve customer concerns with professionalism and empathyWhat You Bring:– A passion for delivering outstanding customer experiences
– Strong geographical and travel knowledge (professional or personal)
– Proficiency in navigating multiple systems and online tools
– Ability to thrive in a fast-paced, structured call center environment
– Excellent verbal and written communication skillsRequirements:– Must be a resident of Ontario, Canada
– Must be available for full-time work, including afternoons and weekends
– GDS experience is required
– TICO certification require (with a willingness to obtain within 3 months of employment)
– 2+ years of customer service experience, preferably in travel or hospitality
– 1+ year of call center experience
– 1+ year of travel industry experience
– High school diploma or equivalent (Travel & Tourism diploma preferred)
– Ability to pass a background check
– Must be fluent in Cantonese or MandarinWork-from-Home Requirements:– Private, distraction-free home office with a lockable door
– Wired high-speed internet (minimum 25 Mbps download / 5 Mbps upload)
– No satellite internet; Wi-Fi not permitted
– Smartphone with the latest operating systemAspire Lifestyles is committed to ensuring accessibility for all persons with a disability and to providing excellence in serving all customers including people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

International SOS – Elite Travel Advisor (Remote) – Ontario

Company: International SOS

Location: Ontario

Expected salary: $22 per hour

Job date: Sat, 07 Jun 2025 02:39:22 GMT

Job description: Elite Travel Advisor (Remote – Ontario Residents Only) Starting at $22.00/hr | Full-Time | Permanent | Work-from-Home… organization without the pressure of commission-based sales or building your own clientele. What We Offer: – Remote work…

International SOS – Remote Travel Customer Service Representative – Ontario

Company: International SOS

Location: Ontario

Expected salary: $20 per hour

Job date: Sat, 08 Feb 2025 06:37:08 GMT

Job description: Do you have experience in the Travel, Airline or Hospitality industry and a passion for guest services? Do you want to build a career with a company that values work-life-balance, promotes from within, and has a management team that is open to your ideas? Then we want you to join our extraordinary team!*MUST be a resident of Ontario, Canada.Aspire Lifestyles provides an opportunity to have the stability and support of a worldwide industry leading concierge company, without the hassle of a commission-based career, having to build your own clientele, or working outside of your home.REMOTE – Work from Home OpportunityStarting at $20.00/hrFull-time (up to 40 hrs a week), 8-hour shifts, PermanentBenefits (after 30 days of employment) including but not limited to:Dental careExtended health careVision careRRSP with company matchPaid time offCareer advancement opportunitiesPaid Training*MUST be able to work Full Time.*MUST be able to work Afternoons and Weekends.*No sales required.We are currently looking for talent to be available for full time variable schedules including afternoons, evenings and weekends as required.Aspire Lifestyles is a global leader and concierge industry pioneer with nearly 30 years of experience that offers a unique opportunity to make memories for our customers every day.As a Travel CSR, you would be responsible for fulfilling travel specific requests for a very high-profile client program via phone.The successful candidate will research, plan, and execute customized travel experiences, through booking domestic and international flights, car and/or hotel travel arrangements. At times, you may be required to de-escalate a Card Member’s stress when unforeseen travel situations arise.The Travel Consultant will use their knowledge to help Card Members access their exclusive benefits, including how to make the most of their Membership Reward points.Our paid training program provides you with all the skills required to become a travel expert. Your in-depth training will enable you to know where and how to find the information needed to assist travelers with their changing travel plans, such as trip cancellations, re-bookings, and exchanges.You will learn to troubleshoot customer issues relating to the use of the travel website and expertly guide customers as they navigate through the site.Here’s what you bring to the team:The passion to always put the Card Member’s experience at the forefront of everything you do while maintaining a positive and professional attitude.Excellent geographical and travel knowledge through professional or personal travel experience.Must be internet savvy and proficient in navigating multiple systems simultaneously.Able to work in a fast paced, structured call center environment servicing customers through inbound and outbound virtual channels (phone, chat, and email).Strong ability to communicate and write in a polished, educated, and professional manner.Please note that successful candidates must meet the following criteria in order to Work from Home:Must provide a private at-home office space, with a lockable door, free of distraction.Must procure, set up, and maintain high speed internet access with a minimum speed of 25 mbps download / 5 mbps upload.Wired internet connection (cannot use Wi-Fi or Wi-Fi Pods) capable of continuously supporting excellent call quality and high-speed response rate. Internet connection must be connected to modem /router through hard cable/ethernet cord.Satellite users are prohibited and cannot be used due to the impact on call quality and the stability of service.To qualify for this position, you MUST have a Smart Phone. The Smart Phone MUST be operating on the most up to date software system.Qualifications:High school diploma or equivalent is required; college experience is preferred.Must be able to complete a background check.2+ years of customer service experience required preferably in a highly interactive hospitality or travel related role is required.1 year of Call Center experience is required.Prior experience in the Hospitality or Travel industries preferred.Aspire Lifestyles is committed to ensuring accessibility for all persons with a disability and to providing excellence in serving all customers including people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Business Development Manager – Ontario/Quebec, Canada – International SOS – Ontario

Company: International SOS

Location: Ontario

Expected salary:

Job date: Sun, 08 Dec 2024 07:31:04 GMT

Job description: . As we’ve delivered on this mission over the last 35 years, we have become the market leader in global telehealth services and digital…-cultural security, medical, logistics and digital experts stand with you to provide support & assistance from over…

Business Development Manager – Eastern Canada – International SOS – Ontario

Company: International SOS

Location: Ontario

Expected salary:

Job date: Sat, 24 Aug 2024 01:06:02 GMT

Job description: . As we’ve delivered on this mission over the last 35 years, we have become the market leader in global telehealth services and digital…-cultural security, medical, logistics and digital experts stand with you to provide support & assistance from over…

International SOS – Operations Manager (Remote Site) – British Columbia – Vancouver, BC

Company: International SOS

Location: Vancouver, BC

Job description: health solutions for an extensive client base of Fortune 500 companies, NGO’s and governments around the world. The Project… Operations Manager (POM) is responsible to ensure the successful daily delivery of Medical Services & Fire & Rescue activities…
The Project Operations Manager is in charge of overseeing the daily delivery of medical services and fire & rescue activities for a wide range of clients, including Fortune 500 companies, NGOs, and governments worldwide.
Job Description

Operations Manager

Our company is seeking an experienced Operations Manager to oversee our daily operations and ensure that our business is running smoothly and efficiently. The ideal candidate will have a proven track record of successfully managing a team and implementing process improvements.

Responsibilities:
– Manage daily operations to ensure optimal performance
– Develop and implement operational policies and procedures
– Oversee the hiring, training, and performance evaluation of staff
– Monitor and analyze financial metrics to improve profitability
– Identify and implement process improvements to increase efficiency
– Collaborate with other departments to streamline operations
– Ensure compliance with all regulatory requirements

Qualifications:
– Bachelor’s degree in Business Administration or related field
– 5+ years of experience in operations management
– Strong leadership and communication skills
– Proven ability to manage a team effectively
– Solid understanding of financial metrics and reporting
– Excellent problem-solving skills
– Knowledge of industry best practices

If you are a dynamic and results-driven individual with a passion for operations management, we want to hear from you. Apply now to join our team and help take our business to the next level.

Expected salary:

Job date: Fri, 01 Mar 2024 05:18:59 GMT