Bilingual (Spanish/Portuguese) – Senior Customer Experience Associate – Bloorcourt Village Branch – Scotiabank – Toronto, ON

Company: Scotiabank

Location: Toronto, ON

Expected salary:

Job date: Sat, 31 Aug 2024 04:50:25 GMT

Job description: Requisition ID: 205883Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.About the roleOur Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
This role is a part-time position with an expectation that the successful candidate can work a minimum of 30 hours per week.We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

  • Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs
  • Nurturing rich, long-standing relationships
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

  • Build strong customer relationships and deliver excellent customer service
  • Uncover and solve customers’ needs
  • Explain complicated concepts simply
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you:

  • Have strong customer service skills
  • Are willing to assist in a professional, friendly and efficient manner
  • Are available to work a flexible schedule
  • Have experience with conducting simple sales, proactive marketing calls and providing financial advice
  • Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options
  • Previous banking experience is a strong asset

What’s in it for you?

  • The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers
  • A rewarding career path with diverse opportunities for professional development
  • An organization committed to making a difference in our communities- for you and our customers
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development
  • A competitive compensation and benefits package

Location(s): Canada : Ontario : TorontoScotiabank is a leading bank in the Americas. Guided by our purpose: “for every future”, we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

Scotiabank is seeking a Senior Customer Experience Associate for a part-time position in Toronto, Canada. The successful candidate will provide exceptional service to customers, focus on sales opportunities, and assist customers with digital banking options. Strong customer service skills, sales experience, and technical knowledge are required. The role offers opportunities for professional development, competitive compensation, and recognition for high performance. Scotiabank values diversity and inclusivity in its workplace. If accommodation is needed during the application process, candidates are encouraged to reach out to the Recruitment team.

Bilingual (Spanish/Portuguese) – Senior Customer Experience Associate – Bloorcourt Village Branch – Scotiabank – Toronto, ON

Company: Scotiabank

Location: Toronto, ON

Expected salary:

Job date: Fri, 30 Aug 2024 22:39:50 GMT

Job description: Have experience with conducting simple sales, proactive marketing calls and providing financial advice Have strong technical skills…, able to promote and demonstrate the use of digital/self-service banking options Previous banking experience…

IDP Education – Education Counsellor (Spanish/Portuguese) – Toronto, ON

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Company: IDP Education

Location: Toronto, ON

Job description: *Please note that this position requires successful candidates to have fluency in Spanish or Portuguese due to our target market.

Who We Are

At IDP we’re bringing the world a little bit closer together each day through the power of education. In fact, we’ve been innovating in this space for over 50 years and are just getting started.

That’s why IDP is recognized around the world as a leader in the global education services industry. We’re publicly traded on the Australian Securities Exchange (IEL:ASX) with a current market cap in excess of $10 billion, operate out of 50 counties, and our websites attract more than 100 million visitors every year.

Today, we’re making education more accessible, helping students feel more connected, and ensuring students perform better in both their schooling and ultimately their career through the power of our digital platform. Here’s how:

  • With IELTS Online, we’re making the world’s most popular English language test for work, study, and migration available to people when they want it, where they want it, and how they want it.
  • Our IDP Live app makes studying abroad and staying connected easier than ever. Through the app, students can engage with alumni, counsellors, and institutions and even apply for programs and get a decision in minutes. With an ambitious features roadmap, we’re building the global hub for study abroad student success.
  • We’re leveraging the power of data to guide educational institutions the world over to ensure decisions are informed by the diverse needs, challenges, and motivations of students, helping to create better educational outcomes for all.

The Opportunity

Did you know Canada is one of the world’s premier study destinations? Every year, hundreds of thousands of students come to Canada—And that number is growing. That’s why we’re rapidly expanding IDP Canada’s operation to meet consumer demand in the west coast and deliver a world-class student placement experience here in Canada!

To do that, we’re hiring a Spanish/ Portuguese-speaking Education Counselors in Toronto to connect and serve our customers better. You’ll work closely with members of current counselling team in Toronto, Business Development team, and Marketing team to grow IDP’s student placement business in Canada. This is a full-time position with highly competitive base salary and bonus plan.

Key Responsibilities

  • Proactively engage with international students and their families in Toronto and the East Coast of Canada to promote IDP services and support products
  • Provide them with information and advice on study opportunities and visa applications in Canada
  • Submit applications to institutions, obtain offers and facilitate enrolments
  • Follow up potential students and maximise conversion of students submitting applications and finalising enrolment through IDP Canada
  • Assist students with on-arrival issues and provide them with on-shore IDP Services
  • Follow standard CRM sales process to record and update all student interactions and applications, follow through on students’ enquiries and applications

About you

  • A bachelor’s degree or an equivalent
  • Working experience in Canada, preferably in an Education Agency providing student services
  • Strong communication skills and ability to work in a team
  • Fluency in Spanish/Portuguese will be strongly preferred
  • Demonstrated customer-service orientation and highly sales driven
  • Demonstrated ability to work in a team
  • Excellent time management and organisational skills
  • High level of problem solving and negotiation skills
  • Understand needs and issues of onshore international students
  • Minimum 3 years’ experience in a similar role

Why Work with Us?

  • Highly competitive base salary and bonus plan
  • Full comprehensive health benefits from day 1 of employment
  • Flexible work hours and hybrid work model
  • Career opportunity to join a high-growth business supported by a 10 billion dollar global parent company.
  • A start-up vibe with a large multi-national financial backing
  • A culture that celebrates diversity, encourages collaboration and inclusivity

IDP is a leader in global education services, with a focus on making education more accessible through digital platforms. They are expanding their operation in Canada and looking for a Spanish/Portuguese-speaking Education Counselor in Toronto to support international students. The role involves promoting IDP services, assisting students with study opportunities and visa applications, and facilitating enrolments. The ideal candidate will have a bachelor’s degree, experience in student services, fluency in Spanish or Portuguese, strong communication skills, and a customer-service orientation. IDP offers competitive salary, health benefits, flexible work hours, and career growth opportunities.
Job Description

Position: Executive Assistant

Location: Montreal, Quebec

Our client, a leading company in the manufacturing industry, is currently seeking an Executive Assistant to support the executive team. The ideal candidate will be highly organized, detail-oriented, and able to handle multiple tasks with ease.

Responsibilities:
– Provide administrative support to the executive team, including managing calendars, scheduling meetings, and handling travel arrangements
– Prepare reports, presentations, and other documents as needed
– Screen and direct phone calls and emails
– Coordinate and prioritize incoming requests
– Assist with special projects and other duties as assigned

Qualifications:
– Minimum of 3 years of experience as an executive assistant or similar role
– Strong communication and interpersonal skills
– Proficient in Microsoft Office Suite
– Ability to work independently and prioritize tasks effectively
– Bilingual in English and French is an asset

If you meet the qualifications and are interested in this exciting opportunity, please apply now.

Expected salary:

Job date: Sat, 09 Mar 2024 23:28:11 GMT