Customer Success Manager – Spare – Vancouver, BC

Company: Spare

Location: Vancouver, BC

Job description: Customer Success Manager Department: Customer Success Employment Type: Full Time Location: Remote (Canada…) Reporting To: Manager, Partner Success Compensation: $80,000 – $122,000 / year Description We are hiring a Customer…

Position: Customer Success Manager

  • Department: Customer Success
  • Employment Type: Full Time
  • Location: Remote (Canada)
  • Reports To: Manager, Partner Success
  • Salary: $80,000 – $122,000 per year

The company is seeking a Customer Success Manager to join their team, focusing on enhancing customer satisfaction and partnership success.

I’m unable to access the specific content on that website, but I can help you craft a job description based on typical elements. If you provide details about the job title, responsibilities, qualifications, and any other specific information you want included, I can create a custom job description for you!

Expected salary: $80000 – 122000 per year

Job date: Wed, 27 Aug 2025 22:48:20 GMT

VP, Marketing – Spare – Vancouver, BC

Company: Spare

Location: Vancouver, BC

Expected salary: $206296 – 242264 per year

Job date: Fri, 22 Aug 2025 22:47:08 GMT

Job description: VP, Marketing Department: Marketing Employment Type: Full Time Location: Vancouver Compensation… office. Travel Requirement: ~25% travel Reports to: CEO Spare’s next VP/Director of Marketing will elevate the function…

Hitachi – Quotation Tender Specialist – Transformer Spare Parts – Stoney Creek, ON

Company: Hitachi

Location: Stoney Creek, ON

Expected salary:

Job date: Wed, 30 Jul 2025 00:58:25 GMT

Job description: Location: Stoney Creek, Ontario, CanadaJob ID: R0100904Date Posted: 2025-07-28Company Name: HITACHI ENERGY CANADA INC.Profession (Job Category): Sales, Marketing & Product ManagementJob Schedule: Full timeRemote: NoJob Description:The OpportunityAre you ready to take your career to the next level? Join our innovative team as a Quotation Tender Specialist in the Transformer Service group! Reporting to the Parts Manager, you’ll lead and complete RFQs for transformer spare parts, support customers with technical queries, and ensure seamless order transfers for optimal project execution. This is your chance to make a significant impact in a dynamic and supportive environment.How You’ll Make an ImpactCreate and review opportunities in the Sales Force database.Identify and follow up on issues or clarifications in quotation documents.Set schedules and milestones for proposals, requesting extensions if needed.Collaborate with FES teams to develop competitive bids and identify risks.Analyze customer specifications and coordinate input from factories and suppliers.Schedule calls with customers to clarify scope and ensure complete solutions.Develop final pricing and complete quote packages.Respond to customer questions and amend offers based on feedback.Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.Your BackgroundCollege or University Degree in engineering or a related field.Over 5 years of experience in tendering/proposal preparation for electrical components.Strong background in power systems, HV, and transformers technology.Proficiency with CRM and BI tools.English/French language proficiency is mandatory.Excellent written and verbal communication skills.Candidate must already have work authorization that would permit them to work for Hitachi Energy in Canada.More About UsWe pride ourselves on offering a holistic range of competitive benefits to support your financial, physical, and mental wellbeing and personal development. We want you to truly thrive with us, in work and out. For this role, depending on grade and experience, we offer the following employee benefits (subject to the respective plan rules):Comprehensive group insurance (medical, dental, life, and disability) and access to a telemedicine service.Pension plan with attractive employer contribution.Bonus program.24/7 employee and family assistance program.Fitness and wellness program.Work from home policy.Ready to make a difference? Apply now and be part of our innovative team!Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Hitachi – Engineering Specialist – Transformer Spare Parts – Stoney Creek, ON

Company: Hitachi

Location: Stoney Creek, ON

Expected salary:

Job date: Fri, 23 May 2025 02:28:46 GMT

Job description: Location: Stoney Creek, Ontario, CanadaJob ID: R0092019Date Posted: 2025-05-21Company Name: HITACHI ENERGY CANADA INC.Profession (Job Category): Engineering & ScienceJob Schedule: Full timeRemote: NoJob Description:Location:Stoney CreekThe Opportunity:Join our innovative Transformer Service team as an Electrical or Mechanical Engineer! This hybrid technical role is essential for supporting our spare parts business and proposal activities. Collaborate closely with Proposal Managers, Product Specialists, and Customers to deliver tailored engineering solutions that ensure reliable and seamless transformer component replacements. Be part of a team that values creativity, technical expertise, and continuous improvement.How You’ll Make an Impact:Provide technical input, design analysis, and retrofit feasibility assessments to support the proposal team.Conduct engineering reviews and comparisons between legacy components and replacement parts to ensure compatibility.Design and customize accessories for plug-and-play or tailored retrofit solutions.Collaborate with supply chain, manufacturing, and field services to recommend cost-effective and technically sound spare part solutions.Perform on-site and desktop assessments of transformer fleets to identify aging patterns and replacement needs.Create and review technical documentation, including datasheets, drawings, and specifications.Participate in customer technical discussions to support proposal justification and product selection.Ensure compliance with quality and safety standards while promoting continuous improvement and sustainability.Your Background:Bachelor’s degree in Electrical or Mechanical Engineering. Dual-discipline or mechatronics background is an asset.5+ years of relevant engineering experience, ideally in the transformer, utility, or heavy electrical equipment sector.Proven understanding of transformer components, including bushings, tap changers, and monitoring devices.Hands-on experience with CAD tools for mechanical design and layout of components.Ability to analyze legacy equipment data and recommend technically viable replacement solutions.Strong communication skills in English—written and spoken. French is an asset.Comfortable working in a collaborative, customer-facing environment with multiple internal stakeholders.More About Us:At Hitachi Energy, we foster a culture of innovation and continuous learning.We offer opportunities for growth and development, ensuring you can advance your career while making a meaningful impact.Join us to be part of a team that values diversity, inclusion, and sustainability.Only selected candidates will be contacted.Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Senior Product Manager, Emerging Products – Spare – Vancouver, BC

Company: Spare

Location: Vancouver, BC

Expected salary: $142425 – 151044 per year

Job date: Wed, 26 Mar 2025 00:20:11 GMT

Job description: : Collaborate closely with cross-functional teams, including engineering, design, marketing, and sales, to align product development… across different functional areas, including growth, engineering, marketing & design. Innovative Thinking: Demonstrated capacity…

Customer Success Manager – Spare – Vancouver, BC

Company: Spare

Location: Vancouver, BC

Job description: Customer Success Manager Department: Customer Success Employment Type: Full Time Location: Remote (Canada…) Reporting To: Manager, Partner Success Compensation: $80,000 – $122,000 / year Description We are hiring a Customer…

Job Summary: Customer Success Manager

  • Department: Customer Success
  • Employment Type: Full Time
  • Location: Remote (Canada)
  • Reporting To: Manager, Partner Success
  • Compensation: $80,000 – $122,000 per year

Description

The company is looking for a Customer Success Manager to join their team, focused on fostering customer relationships and ensuring satisfaction.

The job description for the Customer Success Manager position at Spare in Vancouver, BC, is as follows:

Position: Customer Success Manager

Location: Vancouver, BC (Remote within Canada)

Compensation: $80,000 – $122,000 per year

Employment Type: Full-time, Permanent

Reporting To: Manager, Partner Success

Key Responsibilities:

  • Customer Advocacy: Identify customer pain points, propose solutions, and advocate for customers with the Product Team.

  • Relationship Management: Build strong, lasting relationships with customers and other key stakeholders from multiple backgrounds.

  • Customer Success: Understand what success means to our customers and work with them so they can be as self-sufficient as possible.

  • Cross-team Collaboration: Work closely with the Growth and Solutions Engineering teams to ensure all pre-sale RFP commitments are met.

Additional Aspects:

  • Travel: Travel within Canada and the USA for onsite visits (20 days per quarter). Must be available for travel on short notice and ideally reside within 1.5 hours of an international airport.

  • On-call Rotation: Participate in an on-call rotation with the Launch and Customer Success teams as the first point of contact for customers during emergencies, which can occasionally occur on evenings and weekends (usually one week every three months).

Qualifications:

  • Minimum of 3 years experience working in Customer Success in SaaS.

  • Experience working with multiple B2B customers.

  • Experience working at a fast-paced startup company.

  • Experience working with a complex tech product, or multiple product streams.

  • Excellent communication skills with a strong ability to build lasting relationships with customers of different backgrounds and technical abilities.

  • Resourceful and thrives in dynamic, fast-paced settings with the ability to reprioritize on the fly.

  • Availability and eligibility to travel within Canada and the USA.

Preferred (Nice-to-Have):

  • Previous experience or a keen interest in transit.

  • Experience working B2G, with customers in government and public sector.

  • Background in project management.

Benefits:

  • Purposeful Work: Be part of a mission-driven company that is solving real-world problems and improving the lives of people around the world.

  • Growth Opportunities: Spare is growing fast, offering uncapped potential for rapid advancement for motivated high performers.

  • Market-Competitive Pay: Competitive compensation, with annual benchmarking to attract and retain top talent.

  • Stock Options: Enjoy the feeling of ownership with stock options, sharing in the growth and success of Spare.

  • Flexible Work: Work remotely from anywhere in Canada, in your own time zone.

  • In-Office Collaboration: For those in Metro Vancouver, the option to work out of our HQ located downtown.

For more details, please refer to the original job posting.

Expected salary: $80000 – 122000 per year

Job date: Fri, 02 May 2025 00:03:10 GMT

Business Development Representative – Spare – Vancouver, BC

Company: Spare

Location: Vancouver, BC

Expected salary: $100000 – 110000 per year

Job date: Fri, 21 Feb 2025 07:26:41 GMT

Job description: assigned Account Executive and selling team (including sales leadership, solutions engineering and marketing) to build… and speaking engagements Deliver regular market insights to the sales, marketing and product development teams, to continuously…