Manager, TBS Data Systems and Sales BI – Telus – Toronto, ON

Company: Telus

Location: Toronto, ON

Expected salary: $110000 – 166000 per year

Job date: Fri, 13 Dec 2024 08:21:35 GMT

Job description: DescriptionBe a part of a transformational journey with innovative talent and leading edge technologiesOur Team and what we’ll accomplish together:We are the Business Intelligence team, a vital component of TELUS Business Marketing. Our agile and entrepreneurial group is dedicated to meeting the evolving needs of Canadian businesses across Small, Medium, and Large segments. We offer a unique environment for innovative professionals who thrive on building solutions from the ground up.Reporting to the Director of Business Intelligence, we are seeking a Senior Manager of TBS Data Systems and Sales BI to lead a team of talented BI professionals. This role is crucial in shaping our data strategy and driving Wireline and TBS Sales business performance.What you will do:1. Leadership and Team Development:

  • Build and lead a high-performing team focused on developing Wireline data assets
  • Foster a culture of curiosity and innovation, encouraging team members to challenge the status quo
  • Oversee the delivery of capital projects and critical data infrastructure

2. Data Strategy and Implementation:

  • Champion TBS Wireline transformational projects by evolving our data strategy
  • Develop and execute a roadmap to enhance Wireline top-line and bottom-line performance
  • Lead the evolution of TBS sales team performance metrics, integrating sales activity with core business outcomes

3. Cross-Functional Collaboration:

  • Partner with CIO teams and TBS system teams to address data requirements and deliver critical capital projects
  • Collaborate with business experts, internal BI, and MI teams to drive business value
  • Work closely with product teams to ensure reporting readiness for new product launches

4. Delivering and managing core data highways:

  • Develop and maintain foundational Wireline data assets for timely and reliable business insights
  • Enable comprehensive sales performance and compensation data across all business segments
  • Present progress, learnings, and wins to the leadership team

QualificationsWhat you bring:

  • Proficiency in analytical tools including GCP Big Query, SAS, Oracle, SQL, and experience with diverse database systems and Salesforce CRM
  • Proven track record in B2B environments, preferably in telecommunications, technology, or similar industries
  • 7-8 years of progressive experience in Business Intelligence or Marketing Intelligence roles
  • University degree in Engineering, Marketing or a related field
  • Strong leadership skills with the ability to build and mentor high-performing teams
  • Experience in navigating large, complex organizations and managing cross-functional projects
  • Expertise in agile methodologies with a bias for action and a test-and-learn approach
  • Excellent relationship-building, negotiation, and influencing skills

Great to Have:

  • Proven experience in data strategy and business intelligence
  • Deep understanding of Wireline business and sales performance metrics
  • Ability to translate complex data into actionable business insights

What TELUS can offer you:

  • Work in an organization that actively supports your personal development with leading edge training and development tools
  • A fast paced, learning environment where we are constantly looking to grow and improve
  • A strong team culture underpinned by team members who take pride and personal accountability in their work
  • Opportunities to excel and show your stuff – work on high value and high visibility projects – this is one of the top priorities within the TELUS Business Solutions team
  • The satisfaction of making a direct impact on TELUS business results while getting direct feedback from the frontline team members and customers impacted by your work
  • An organization that actively supports you giving back to your community

Who we areOur business is connecting Canadians. Our social impact is using our world-leading technology to create meaningful change, give back to help communities thrive, and help those who need it most. As a part of our team, you help make the future friendly. We’re committed to diversity and equitable access to employment opportunities based on ability -your unique contributions and talents are valued and respected here.Do you share our passion?Primary Location: CA-ON-TorontoJoin us in shaping the future of business intelligence at TELUS. If you’re passionate about data-driven decision-making and leading transformational projects, we want to hear from you.Apply now and be part of our innovative team driving TELUS Business success!Salary Range: $110,000-$166,000Performance Bonus or Sales Incentive Plan: 20%Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both, based on the role’s requirements
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

A bit about usWe’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.Sales and MarketingHelp us, help our customers make a real connectionWe are honoured to be recognized$14.7 billion
TELUS’s annual revenue$4.8 billion
The brand value that TELUS brings12
Consecutive years our annual dividend payment has increasedAccessibilityTELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Join the Business Intelligence team at TELUS to be a part of a transformational journey with innovative talent and leading-edge technologies. We are seeking a Senior Manager of TBS Data Systems and Sales BI to lead a team of talented professionals. Responsibilities include team leadership, data strategy implementation, cross-functional collaboration, and managing core data highways. Ideal candidates will have proficiency in analytical tools, experience in B2B environments, and strong leadership skills. TELUS offers a competitive salary, performance bonus, and benefits package. Join us in shaping the future of business intelligence at TELUS.

Marketing Manager, TBS Outbound Dealers – Channel Sales & Experience Team

Job title: Marketing Manager, TBS Outbound Dealers – Channel Sales & Experience Team

Company: Telus

Job description: Description

Join our team

The Channel Sales & Experience team is the place to be! Our highly engaged team supports third-party Channels – from National Retail banners like Best Buy to our valued Dealer partners across the country – all while driving performance across all Wireless and Wireline lines of business.

As a Marketing Manager, you will support our business by working directly with other members of the TELUS Business Solutions (TBS) Outbound Dealer Program team while partnering with other cross functional teams in TBS and leadership to understand, prioritize and collaborate in defining the future roadmap that will enable our dealer’s success in the Small Medium Business (SMB) segment specific to campaign execution.

You will work with the leadership team in the development of our business go to market strategy that enables our dealers to effectively and fully exhaust all SMB Campaign lists on a monthly basis. Your resilience, agility and ability to thrive in an ever-changing dynamic environment will make you a perfect fit in our high performance team.

Here’s the impact you’ll make and what we’ll accomplish together:

Your role is responsible for driving performance of the Independent Dealer channel’s outbound SMB campaign teams for effective base management as well as developing strategic programs to drive cross sell opportunities in the dealer channel.

You possess superior communication, presentation, organization and relationship management skills. You are comfortable in ambiguous situations and rapid change. You are excited by the opportunity to make your mark in this growing area and provide the knowledge and expertise needed to take our team to the next level.

Qualifications

You’re the missing piece of the puzzle

  • You have exemplary storyboarding skills with the ability to build slide decks quickly using analytics to drive continues improvements to dealer base
  • You are known for your exceptional verbal and written communication skills, such as building beautiful, succinct presentations and presenting them with confidence
  • You will help us make the best decisions for our business by bringing insight directly to our Leadership team
  • You have strong interpersonal and communication skills, a dynamic personality, and proven ability to work with stakeholders to get buy-in to drive change
  • You are known for having strong business acumen and a proven ability to synthesize business results into actionable insights
  • You are naturally curious and known as a problem solver with a strong determination to identify and overcome obstacles that may stop you from reaching your goals
  • You are known for taking a collaborative, integrated work style with a reputation that makes cross-functional teams want to work with you

Reporting to the Manager, Program Office you’ll bring your A-game by:

  • Working together with your channel to identify target-impacting challenges, dig into them until you identify the root cause, and then collaborate with relevant stakeholders across TELUS to find the best solution and ensure it gets implemented
  • Driving meaningful change with our partners in SMB Marketing by acting as our Dealer Champion, allowing our dealer sales teams to focus on what they do best: providing best-in-class customer sales experiences
  • Partnering with key stakeholders to implement dealer campaign outlier management programs and dealer productivity metrics to highlight successes and areas of opportunity

Your Knowledge Toolkit also consists of

  • Post-secondary degree in business, marketing, economics, finance or another related field
  • 2-3 years of sales/channel experience in the Telecommunications industry (ideally wireless), or similar industry
  • An understanding of Outbound/Field programs
  • Knowledge of the B2B segment
  • Solid understanding of metrics that drive TELUS Business

What We Give Back to You:

  • Opportunities to excel and show your stuff – work on high value and high visibility projects
  • An environment that lets you be your best every day
  • Flexible work styles with the ability to work in and out of the office
  • Work in an organization that actively supports your personal development with leading edge training and development tools
  • Work in an organization that actively supports you giving back to the community you live in
  • Competitive pay and benefits
  • A place that embraces our core values: Spirited teamwork, Courage to innovate, Embrace change and Initiate opportunity, and a Passion for growth

A bit about us

We’re a people-first, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. When you join our team, you’re helping us make the future friendly.

We’re committed to diversity and equitable access to employment opportunities based on ability—your unique contributions and talents will be valued and respected here.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our team to be fully vaccinated for COVID-19.

Sales and Marketing

Help us, help our customers make a real connection

We are honoured to be recognized

$14.7 billion
TELUS’s annual revenue

$4.8 billion
The brand value that TELUS brings

12
Consecutive years our annual dividend payment has increased

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Expected salary:

Location: Toronto, ON – Ottawa, ON

Job date: Thu, 10 Nov 2022 06:54:44 GMT

Apply for the job now!