Randstad – C# Software Developer – Tier 3 Software Support – Kanata, ON

Company: Randstad

Location: Kanata, ON

Expected salary:

Job date: Sun, 15 Jun 2025 05:30:39 GMT

Job description: We are looking for a C# Software Developer – Tier-3 Software Support who enjoys hands-on coding and solving complex issues in live production environments. In this role, you will diagnose, debug, and resolve software defects using C# and .NET, working closely with engineering and support teams to deliver permanent fixes and system improvements. Strong communication skills are essential as you’ll collaborate with both technical and non-technical stakeholders.The ideal candidate has 5+ years of software development experience, including Tier-3 or post-release support with code-level troubleshooting. You should be proficient with C#, debugging tools, APIs, version control (Git/Bitbucket), and ticketing systems (ServiceNow/Jira). Experience with cloud platforms and CI/CD is a plus. This is a great opportunity for a motivated developer ready to take ownership of critical production issues.*** Candidates must live in the Ottawa area or be willing to relocate ****** Candidates must be eligible for Government of Canada Security Clearance (having lived in Canada for the past 5+ years) ***Advantages

  • Remote with Job Security – Full-time, permanent role with remote flexibility and occasional Ottawa visits.
  • High Impact – Take ownership of complex issues and work directly with clients and dev teams.
  • Collaborative Team – Join a global, skilled support team focused on learning and innovation.

Responsibilities

  • Analyze and resolve complex software issues reported from production environments using C#, .NET, and associated debugging tools.
  • Investigate and reproduce customer-reported defects in a controlled development environment, identify root causes, and implement code fixes.
  • Work with the broader engineering team to deliver patches or hotfixes, ensuring quality and adherence to SLAs.
  • Collaborate with customer-facing support teams to gather information, validate issues, and provide timely and detailed updates to stakeholders.
  • Write or update code where necessary to improve system stability, performance, and maintainability.
  • Review logs, performance metrics, and system behavior to proactively identify and address recurring problems.
  • Contribute to knowledge-sharing initiatives by documenting known issues, workarounds, and permanent solutions in our internal and customer-facing portals.
  • Participate in peer code reviews and support readiness reviews for new releases and patches.
  • Support deployment teams by assisting with code validation and change management activities.
  • Propose and develop tools or automation scripts to streamline incident analysis and support workflows.

Qualifications

  • Bachelor’s degree in Computer Science, Software Engineering, or a related technical field.
  • 5+ years of experience in software development, ideally with a focus on enterprise applications or SaaS products.
  • Proven experience in Tier-3 or post-release support where code-level troubleshooting and resolution were required.
  • Strong understanding of system architecture, design patterns, and application lifecycle management.
  • Experience debugging live systems and developing long-term solutions, not just temporary fixes.
  • Exposure to cloud environments and modern CI/CD workflows is an asset.

What We’re Looking For

  • Strong Developer Mindset: You approach support issues the same way you approach development-through structured, testable, and maintainable code.
  • Analytical & Methodical: You thrive on diagnosing complex issues and pinpointing the exact lines of code causing failures.
  • Collaborative Communicator: You can explain technical concepts to non-technical stakeholders and relay customer needs to engineering.
  • Calm Under Pressure: You stay focused when dealing with high-priority or time-sensitive issues.
  • Process Improvement Enthusiast: You constantly seek ways to optimize support practices and reduce time-to-resolution.

Summary
If you’re interested in learning more please submit your résumé and one of our senior Recruiters would be happy to give you a call to discuss further.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada’s workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

Evertz Microsystems – Tier 2 Technical Support – evTOC – Burlington, ON

Company: Evertz Microsystems

Location: Burlington, ON

Expected salary:

Job date: Sat, 21 Jun 2025 01:23:23 GMT

Job description: The evTOC team at Evertz is seeking a motivated and self-driven individual who is passionate about continuous learning and personal growth. The ideal candidate is naturally curious, thrives in a fast-paced environment, and is eager to take initiative in expanding their skills and knowledge.We’re looking for someone who brings a positive attitude, strong interpersonal skills, and the ability to build lasting relationships—both with our customers and within our team. If you’re a proactive problem solver who values collaboration and continuous improvement, we’d love to hear from you.What you’ll do:As an evTOC expert, it will be your mission to elevate our customer experience by:

  • Act as an expert level technical advisor or specialist on highly complex initiatives.
  • Providing remote support for Evertz customers
  • Solve problems by replicating user workflows and provide solutions
  • Be the customer bridge to our product and development teams

Requirements:To join our growing evTOC team you’ll need the following to make our team better:

  • Excellent written and verbal communication skills
  • Detail oriented with strong analytical and problem-solving skills.
  • 2+ years of technical or customer support
  • System level understanding
  • Willing to work in an exciting, fast-paced industry with career growth potential
  • Must love working with the most advanced broadcast solutions in our industry
  • College diploma in computer, engineering, networking or similar fields
  • International travel an option
  • Broadcast knowledge an added bonus

Job Type: Full-timeWhat we Offer:

  • Employer funded benefits program
  • Competitive total compensation package
  • Work-Life Balance
  • Employee assistance plan
  • Employee Discount Platform
  • Career Progression
  • Casual Work Environment
  • Social Events and Sports Teams

About Us:Evertz Microsystems (TSX:ET) is a leading global manufacturer of broadcast equipment and solutions that deliver content to television sets, on-demand services, WebTV, IPTV, and mobile devices (like phones and tablets). Evertz has expertise in delivering complete end-to-end broadcast solutions for all aspects of broadcast production including content creation, content distribution and content delivery.Considered as an innovator by their customers, Evertz delivers cutting edge solutions that are unmatched in the industry in both hardware and software. Evertz delivers products and solutions that can be found in major broadcast facilities on every continent. Evertz’ customer base also includes telcos, satellite, cable TV, and IPTV providers.With over 2,000 employees, that include hardware and software engineers, Evertz is one of the leaders in the broadcast industry. Evertz has a global presence with offices located in: Canada, United States, United Kingdom, Germany, United Arab Emirates, India, Hong Kong, China, Singapore, and Australia. Evertz was named one of Canada’s 50 Best Managed Companies, which recognizes excellence in Canadian-owned and Canadian-managed companies. Canada’s 50 Best Managed Companies identifies Canadian corporate success through companies focused on their core vision, creating stakeholder value and excelling in the global economy.Evertz makes certain there is an equal employment opportunity for all employees and applicants for employment, including persons with disabilities. In compliance with AODA, Evertz will strive to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify Human Resources upon scheduling your interview.Thank you for considering a career with Evertz!When you apply to a job on this site, the personal data contained in your application will be collected by Evertz Microsystems Ltd (“Controller”), which is located at 5292 John Lucas Drive, Burlington, Ontario, Canada and can be contacted by emailing privacy@evertz.com. Controller’s data protection officer is Nadiera Toolsieram, who can be contacted at privacy@evertz.com. Your personal data will be processed for the purposes of managing Controller’s and its’ subsidiaries’ and affiliates’ recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.A complete privacy policy can be found at https://evertz.com/contact/privacy/Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.Powered by JazzHR

Evertz Microsystems – Tier 2 Technical Support – evTOC – Burlington, ON

Company: Evertz Microsystems

Location: Burlington, ON

Expected salary:

Job date: Thu, 29 May 2025 02:03:49 GMT

Job description: The evTOC team at Evertz is seeking a motivated and self-driven individual who is passionate about continuous learning and personal growth. The ideal candidate is naturally curious, thrives in a fast-paced environment, and is eager to take initiative in expanding their skills and knowledge.We’re looking for someone who brings a positive attitude, strong interpersonal skills, and the ability to build lasting relationships—both with our customers and within our team. If you’re a proactive problem solver who values collaboration and continuous improvement, we’d love to hear from you.What you’ll do:As an evTOC expert, it will be your mission to elevate our customer experience by:

  • Act as an expert level technical advisor or specialist on highly complex initiatives.
  • Providing remote support for Evertz customers
  • Solve problems by replicating user workflows and provide solutions
  • Be the customer bridge to our product and development teams

Requirements:To join our growing evTOC team you’ll need the following to make our team better:

  • Excellent written and verbal communication skills
  • Detail oriented with strong analytical and problem-solving skills.
  • 2+ years of technical or customer support
  • System level understanding
  • Willing to work in an exciting, fast-paced industry with career growth potential
  • Must love working with the most advanced broadcast solutions in our industry
  • College diploma in computer, engineering, networking or similar fields
  • International travel an option
  • Broadcast knowledge an added bonus

Job Type: Full-timeWhat we Offer:

  • Employer funded benefits program
  • Competitive total compensation package
  • Work-Life Balance
  • Employee assistance plan
  • Employee Discount Platform
  • Career Progression
  • Casual Work Environment
  • Social Events and Sports Teams

About Us:Evertz Microsystems (TSX:ET) is a leading global manufacturer of broadcast equipment and solutions that deliver content to television sets, on-demand services, WebTV, IPTV, and mobile devices (like phones and tablets). Evertz has expertise in delivering complete end-to-end broadcast solutions for all aspects of broadcast production including content creation, content distribution and content delivery.Considered as an innovator by their customers, Evertz delivers cutting edge solutions that are unmatched in the industry in both hardware and software. Evertz delivers products and solutions that can be found in major broadcast facilities on every continent. Evertz’ customer base also includes telcos, satellite, cable TV, and IPTV providers.With over 2,000 employees, that include hardware and software engineers, Evertz is one of the leaders in the broadcast industry. Evertz has a global presence with offices located in: Canada, United States, United Kingdom, Germany, United Arab Emirates, India, Hong Kong, China, Singapore, and Australia. Evertz was named one of Canada’s 50 Best Managed Companies, which recognizes excellence in Canadian-owned and Canadian-managed companies. Canada’s 50 Best Managed Companies identifies Canadian corporate success through companies focused on their core vision, creating stakeholder value and excelling in the global economy.Evertz makes certain there is an equal employment opportunity for all employees and applicants for employment, including persons with disabilities. In compliance with AODA, Evertz will strive to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify Human Resources upon scheduling your interview.Thank you for considering a career with Evertz!When you apply to a job on this site, the personal data contained in your application will be collected by Evertz Microsystems Ltd (“Controller”), which is located at 5292 John Lucas Drive, Burlington, Ontario, Canada and can be contacted by emailing privacy@evertz.com. Controller’s data protection officer is Nadiera Toolsieram, who can be contacted at privacy@evertz.com. Your personal data will be processed for the purposes of managing Controller’s and its’ subsidiaries’ and affiliates’ recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.A complete privacy policy can be found at https://evertz.com/contact/privacy/Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.Powered by JazzHR

Randstad – Senior Support Analyst – Tier 3 Software Support – Kanata, ON

Company: Randstad

Location: Kanata, ON

Expected salary:

Job date: Sat, 17 May 2025 03:04:57 GMT

Job description: Are you a highly skilled Tier 3 Support Analyst with strong C# and debugging abilities and a passion for solving complex software issues? Our Ottawa-based client is seeking a Senior Support Analyst – Tier 3 Software Support to join their global team in a full-time, permanent capacity. This is a remote-first role, but occasional on-site presence in Ottawa may be required on short notice. You’ll take ownership of support cases from intake to resolution, working closely with cross-functional teams and clients to ensure timely and effective resolutions. Your expertise in C#, client-server systems, and enterprise application support will be critical, along with your ability to communicate clearly with both technical and non-technical audiences. The ideal candidate is eligible for Government of Canada security clearance, thrives in fast-paced environments, and is comfortable participating in an on-call rotation. If you’re passionate about customer service and driving improvements in support operations, we want to hear from you.Advantages

  • Remote with Job Security – Full-time, permanent role with remote flexibility and occasional Ottawa visits.
  • High Impact – Take ownership of complex issues and work directly with clients and dev teams.
  • Collaborative Team – Join a global, skilled support team focused on learning and innovation.

Responsibilities

  • Manage and resolve complex support cases from intake to closure.
  • Diagnose software issues using C#, debugging tools, and system knowledge.
  • Communicate effectively with clients, providing clear updates and resolutions.
  • Escalate bugs to development teams and collaborate on fixes within SLAs.
  • Perform root cause analysis and contribute to long-term solutions.
  • Maintain and improve support documentation and internal processes.
  • Participate in on-call rotation and respond to after-hours incidents as needed.
  • Support continuous improvement through team meetings and knowledge sharing

Qualifications

  • 5+ years of experience in a Tier 3 Support or Application Support Analyst role
  • Strong knowledge of C#, client-server architecture, and debugging tools
  • Hands-on experience in application production support, ideally in a software or SaaS environment
  • Proven track record of working with customers directly in a support or issue resolution capacity
  • Deep understanding of client-server architecture, data flows, and enterprise system design
  • Familiarity with microservices, APIs, and cloud platforms (Azure/AWS/GCP is an asset)
  • Experience with incident documentation, escalation procedures, and RCA reporting
  • Experience with ticketing systems like ServiceNow and Jira
  • Excellent communication skills for both technical and non-technical audiences
  • Must be eligible for Government of Canada security clearance

Summary
If you’re interested in learning more please submit your résumé and one of our senior Recruiters would be happy to give you a call to discuss further.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada’s workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

SOC Tier II-III – Kforce – Orlando, FL

Company: Kforce

Location: Orlando, FL

Expected salary: $45 – 50 per hour

Job date: Sun, 04 May 2025 23:57:16 GMT

Job description:

Job Description: Resources, Operations Planning & Support Specialist

Department: Sales & Marketing

Position Overview:

We are seeking a proactive and detail-oriented Resources, Operations Planning & Support Specialist to join our Sales & Marketing team. This role is pivotal in facilitating communication and coordination within the team to ensure successful execution of departmental objectives.

Key Responsibilities:

  • Collaborate with team members to identify resource needs and optimize operations planning.
  • Provide administrative support to streamline processes related to sales and marketing initiatives.
  • Assist in the development and implementation of strategies that align with overall sales and marketing goals.
  • Monitor project timelines and deliverables to ensure alignment with department objectives.
  • Analyze performance metrics and assist in generating reports for stakeholders.
  • Maintain effective communication with cross-functional teams to foster alignment and support.
  • Participate in team meetings and contribute to brainstorming sessions aimed at enhancing operational efficiency.

Qualifications:

  • Bachelor’s degree in Business Administration, Marketing, or a related field.
  • Experience in operations planning or project management is a plus.
  • Strong analytical skills and proficiency in data analysis tools.
  • Excellent communication abilities, both written and verbal.
  • Ability to work collaboratively in a fast-paced environment.

What We Offer:

  • A dynamic work environment focused on innovation and teamwork.
  • Opportunities for professional growth and development.
  • Competitive salary and benefits package.

Join us to make a significant impact on our Sales & Marketing initiatives by providing essential support and guidance in operations planning!

Evertz Microsystems – Tier 2 Technical Support – evTOC – Burlington, ON

Company: Evertz Microsystems

Location: Burlington, ON

Expected salary:

Job date: Fri, 11 Apr 2025 03:13:54 GMT

Job description: Looking for someone who strives for continuous self-improvement where learning on their own is second nature. Someone with a positive attitude who can build relationships with customers and with our team.What you’ll do:As an evTOC expert, it will be your mission to elevate our customer experience by:

  • Act as an expert level technical advisor or specialist on highly complex initiatives.
  • Providing remote support for Evertz customers
  • Solve problems by replicating user workflows and provide solutions
  • Be the customer bridge to our product and development teams

Requirements:To join our growing evTOC team you’ll need the following to make our team better:

  • Excellent written and verbal communication skills
  • Detail oriented with strong analytical and problem-solving skills.
  • 2+ years of technical or customer support
  • System level understanding
  • Willing to work in an exciting, fast-paced industry with career growth potential
  • Must love working with the most advanced broadcast solutions in our industry
  • College diploma in computer, engineering, networking or similar fields
  • International travel an option
  • Broadcast knowledge an added bonus

Job Type: Full-timeWhat we Offer:

  • Employer funded benefits program
  • Competitive total compensation package
  • Work-Life Balance
  • Employee assistance plan
  • Employee Discount Platform
  • Career Progression
  • Casual Work Environment
  • Social Events and Sports Teams

About Us:Evertz Microsystems (TSX:ET) is a leading global manufacturer of broadcast equipment and solutions that deliver content to television sets, on-demand services, WebTV, IPTV, and mobile devices (like phones and tablets). Evertz has expertise in delivering complete end-to-end broadcast solutions for all aspects of broadcast production including content creation, content distribution and content delivery.Considered as an innovator by their customers, Evertz delivers cutting edge solutions that are unmatched in the industry in both hardware and software. Evertz delivers products and solutions that can be found in major broadcast facilities on every continent. Evertz’ customer base also includes telcos, satellite, cable TV, and IPTV providers.With over 2,000 employees, that include hardware and software engineers, Evertz is one of the leaders in the broadcast industry. Evertz has a global presence with offices located in: Canada, United States, United Kingdom, Germany, United Arab Emirates, India, Hong Kong, China, Singapore, and Australia. Evertz was named one of Canada’s 50 Best Managed Companies, which recognizes excellence in Canadian-owned and Canadian-managed companies. Canada’s 50 Best Managed Companies identifies Canadian corporate success through companies focused on their core vision, creating stakeholder value and excelling in the global economy.Evertz makes certain there is an equal employment opportunity for all employees and applicants for employment, including persons with disabilities. In compliance with AODA, Evertz will strive to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify Human Resources upon scheduling your interview.Thank you for considering a career with Evertz!When you apply to a job on this site, the personal data contained in your application will be collected by Evertz Microsystems Ltd (“Controller”), which is located at 5292 John Lucas Drive, Burlington, Ontario, Canada and can be contacted by emailing privacy@evertz.com. Controller’s data protection officer is Nadiera Toolsieram, who can be contacted at privacy@evertz.com. Your personal data will be processed for the purposes of managing Controller’s and its’ subsidiaries’ and affiliates’ recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.A complete privacy policy can be found at https://evertz.com/contact/privacy/Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.Powered by JazzHR

Evertz Microsystems – Tier 2 Technical Support – evTOC – Burlington, ON

Company: Evertz Microsystems

Location: Burlington, ON

Expected salary:

Job date: Thu, 20 Feb 2025 02:36:25 GMT

Job description: Looking for someone who strives for continuous self-improvement where learning on their own is second nature. Someone with a positive attitude who can build relationships with customers and with our team.What you’ll do:As an evTOC expert, it will be your mission to elevate our customer experience by:

  • Act as an expert level technical advisor or specialist on highly complex initiatives.
  • Providing remote support for Evertz customers
  • Solve problems by replicating user workflows and provide solutions
  • Be the customer bridge to our product and development teams

Requirements:To join our growing evTOC team you’ll need the following to make our team better:

  • Excellent written and verbal communication skills
  • Detail oriented with strong analytical and problem-solving skills.
  • 2+ years of technical or customer support
  • System level understanding
  • Willing to work in an exciting, fast-paced industry with career growth potential
  • Must love working with the most advanced broadcast solutions in our industry
  • College diploma in computer, engineering, networking or similar fields
  • International travel an option
  • Broadcast knowledge an added bonus

Job Type: Full-timeWhat we Offer:

  • Employer funded benefits program
  • Competitive total compensation package
  • Work-Life Balance
  • Employee assistance plan
  • Employee Discount Platform
  • Career Progression
  • Casual Work Environment
  • Social Events and Sports Teams

About Us:Evertz Microsystems (TSX:ET) is a leading global manufacturer of broadcast equipment and solutions that deliver content to television sets, on-demand services, WebTV, IPTV, and mobile devices (like phones and tablets). Evertz has expertise in delivering complete end-to-end broadcast solutions for all aspects of broadcast production including content creation, content distribution and content delivery.Considered as an innovator by their customers, Evertz delivers cutting edge solutions that are unmatched in the industry in both hardware and software. Evertz delivers products and solutions that can be found in major broadcast facilities on every continent. Evertz’ customer base also includes telcos, satellite, cable TV, and IPTV providers.With over 2,000 employees, that include hardware and software engineers, Evertz is one of the leaders in the broadcast industry. Evertz has a global presence with offices located in: Canada, United States, United Kingdom, Germany, United Arab Emirates, India, Hong Kong, China, Singapore, and Australia. Evertz was named one of Canada’s 50 Best Managed Companies, which recognizes excellence in Canadian-owned and Canadian-managed companies. Canada’s 50 Best Managed Companies identifies Canadian corporate success through companies focused on their core vision, creating stakeholder value and excelling in the global economy.Evertz makes certain there is an equal employment opportunity for all employees and applicants for employment, including persons with disabilities. In compliance with AODA, Evertz will strive to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify Human Resources upon scheduling your interview.Thank you for considering a career with Evertz!When you apply to a job on this site, the personal data contained in your application will be collected by Evertz Microsystems Ltd (“Controller”), which is located at 5292 John Lucas Drive, Burlington, Ontario, Canada and can be contacted by emailing privacy@evertz.com. Controller’s data protection officer is Nadiera Toolsieram, who can be contacted at privacy@evertz.com. Your personal data will be processed for the purposes of managing Controller’s and its’ subsidiaries’ and affiliates’ recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.A complete privacy policy can be found at https://evertz.com/contact/privacy/Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.Powered by JazzHR

Evertz Microsystems – Tier 2 Technical Support – evTOC – Burlington, ON

Company: Evertz Microsystems

Location: Burlington, ON

Expected salary:

Job date: Thu, 16 Jan 2025 08:33:48 GMT

Job description: Looking for someone who strives for continuous self-improvement where learning on their own is second nature. Someone with a positive attitude who can build relationships with customers and with our team.What you’ll do:As an evTOC expert, it will be your mission to elevate our customer experience by:

  • Act as an expert level technical advisor or specialist on highly complex initiatives.
  • Providing remote support for Evertz customers
  • Solve problems by replicating user workflows and provide solutions
  • Be the customer bridge to our product and development teams

Requirements:To join our growing evTOC team you’ll need the following to make our team better:

  • Excellent written and verbal communication skills
  • Detail oriented with strong analytical and problem-solving skills.
  • 2+ years of technical or customer support
  • System level understanding
  • Willing to work in an exciting, fast-paced industry with career growth potential
  • Must love working with the most advanced broadcast solutions in our industry
  • College diploma in computer, engineering, networking or similar fields
  • International travel an option
  • Broadcast knowledge an added bonus

Job Type: Full-timeWhat we Offer:

  • Employer funded benefits program
  • Competitive total compensation package
  • Work-Life Balance
  • Employee assistance plan
  • Employee Discount Platform
  • Career Progression
  • Casual Work Environment
  • Social Events and Sports Teams

About Us:Evertz Microsystems (TSX:ET) is a leading global manufacturer of broadcast equipment and solutions that deliver content to television sets, on-demand services, WebTV, IPTV, and mobile devices (like phones and tablets). Evertz has expertise in delivering complete end-to-end broadcast solutions for all aspects of broadcast production including content creation, content distribution and content delivery.Considered as an innovator by their customers, Evertz delivers cutting edge solutions that are unmatched in the industry in both hardware and software. Evertz delivers products and solutions that can be found in major broadcast facilities on every continent. Evertz’ customer base also includes telcos, satellite, cable TV, and IPTV providers.With over 2,000 employees, that include hardware and software engineers, Evertz is one of the leaders in the broadcast industry. Evertz has a global presence with offices located in: Canada, United States, United Kingdom, Germany, United Arab Emirates, India, Hong Kong, China, Singapore, and Australia. Evertz was named one of Canada’s 50 Best Managed Companies, which recognizes excellence in Canadian-owned and Canadian-managed companies. Canada’s 50 Best Managed Companies identifies Canadian corporate success through companies focused on their core vision, creating stakeholder value and excelling in the global economy.Evertz makes certain there is an equal employment opportunity for all employees and applicants for employment, including persons with disabilities. In compliance with AODA, Evertz will strive to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify Human Resources upon scheduling your interview.Thank you for considering a career with Evertz!When you apply to a job on this site, the personal data contained in your application will be collected by Evertz Microsystems Ltd (“Controller”), which is located at 5292 John Lucas Drive, Burlington, Ontario, Canada and can be contacted by emailing privacy@evertz.com. Controller’s data protection officer is Nadiera Toolsieram, who can be contacted at privacy@evertz.com. Your personal data will be processed for the purposes of managing Controller’s and its’ subsidiaries’ and affiliates’ recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.A complete privacy policy can be found at https://evertz.com/contact/privacy/Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.Powered by JazzHR

Evertz Microsystems – Tier 2 Technical Support – evTOC – Burlington, ON

Company: Evertz Microsystems

Location: Burlington, ON

Expected salary:

Job date: Thu, 26 Dec 2024 00:48:29 GMT

Job description: Looking for someone who strives for continuous self-improvement where learning on their own is second nature. Someone with a positive attitude who can build relationships with customers and with our team.What you’ll do:As an evTOC expert, it will be your mission to elevate our customer experience by:

  • Act as an expert level technical advisor or specialist on highly complex initiatives.
  • Providing remote support for Evertz customers
  • Solve problems by replicating user workflows and provide solutions
  • Be the customer bridge to our product and development teams

Requirements:To join our growing evTOC team you’ll need the following to make our team better:

  • Excellent written and verbal communication skills
  • Detail oriented with strong analytical and problem-solving skills.
  • 2+ years of technical or customer support
  • System level understanding
  • Willing to work in an exciting, fast-paced industry with career growth potential
  • Must love working with the most advanced broadcast solutions in our industry
  • College diploma in computer, engineering, networking or similar fields
  • International travel an option
  • Broadcast knowledge an added bonus

Job Type: Full-timeWhat we Offer:

  • Employer funded benefits program
  • Competitive total compensation package
  • Work-Life Balance
  • Employee assistance plan
  • Employee Discount Platform
  • Career Progression
  • Casual Work Environment
  • Social Events and Sports Teams

About Us:Evertz Microsystems (TSX:ET) is a leading global manufacturer of broadcast equipment and solutions that deliver content to television sets, on-demand services, WebTV, IPTV, and mobile devices (like phones and tablets). Evertz has expertise in delivering complete end-to-end broadcast solutions for all aspects of broadcast production including content creation, content distribution and content delivery.Considered as an innovator by their customers, Evertz delivers cutting edge solutions that are unmatched in the industry in both hardware and software. Evertz delivers products and solutions that can be found in major broadcast facilities on every continent. Evertz’ customer base also includes telcos, satellite, cable TV, and IPTV providers.With over 2,000 employees, that include hardware and software engineers, Evertz is one of the leaders in the broadcast industry. Evertz has a global presence with offices located in: Canada, United States, United Kingdom, Germany, United Arab Emirates, India, Hong Kong, China, Singapore, and Australia. Evertz was named one of Canada’s 50 Best Managed Companies, which recognizes excellence in Canadian-owned and Canadian-managed companies. Canada’s 50 Best Managed Companies identifies Canadian corporate success through companies focused on their core vision, creating stakeholder value and excelling in the global economy.Evertz makes certain there is an equal employment opportunity for all employees and applicants for employment, including persons with disabilities. In compliance with AODA, Evertz will strive to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify Human Resources upon scheduling your interview.Thank you for considering a career with Evertz!When you apply to a job on this site, the personal data contained in your application will be collected by Evertz Microsystems Ltd (“Controller”), which is located at 5292 John Lucas Drive, Burlington, Ontario, Canada and can be contacted by emailing privacy@evertz.com. Controller’s data protection officer is Nadiera Toolsieram, who can be contacted at privacy@evertz.com. Your personal data will be processed for the purposes of managing Controller’s and its’ subsidiaries’ and affiliates’ recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.A complete privacy policy can be found at https://evertz.com/contact/privacy/Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.Powered by JazzHR