Company: CIBC
Location: Tottenham, ON
Job description: . Relationship building – Engage in marketing and outreach activities to show clients you value them and their communities. Grow… Client Relationship Management, Customer Experience (CX), Digital Literacy, Financial Products, Goal Planning, Group Problem…
This content emphasizes the importance of relationship building with clients through marketing and outreach activities. It mentions the key aspects of Client Relationship Management, Customer Experience, Digital Literacy, Financial Products, Goal Planning, and Group Problem solving as tools for building strong and valuable relationships with clients.
Position: Customer Service Representative
Location: Dartmouth, Nova Scotia
Job Type: Full-time, Permanent
Salary: $19.00 per hour
We are looking for a Customer Service Representative to join our team in Dartmouth, Nova Scotia. The ideal candidate will be responsible for providing exceptional customer service to our clients and assisting with their inquiries.
Key Responsibilities:
– Answering incoming calls and emails from customers in a professional and courteous manner
– Providing information and assistance to customers regarding products and services
– Processing orders, returns, and exchanges
– Handling customer complaints and resolving issues in a timely manner
– Maintaining accurate records of customer interactions and transactions
– Collaborating with other team members to ensure excellent customer service delivery
Requirements:
– Previous experience in customer service or a related field
– Excellent communication and interpersonal skills
– Strong problem-solving abilities
– Ability to work in a fast-paced environment
– Proficiency in Microsoft Office and other relevant software
– High school diploma or equivalent
If you are a customer service-oriented individual with a passion for helping others, we would love to hear from you. Apply now to join our team and start making a difference in the lives of our customers.
Expected salary:
Job date: Sun, 21 Jul 2024 01:16:54 GMT