Robert Half – Bilingual Customer Service III – CAD – Unionville, ON

Company: Robert Half

Location: Unionville, ON

Expected salary:

Job date: Sat, 29 Mar 2025 08:09:36 GMT

Job description: We are offering a long-term contract employment opportunity for a Bilingual Customer Service III – CAD in the healthcare industry. Based in Markham, Ontario, this role involves an optimal mix of in-office and remote work. As a crucial member of our team, you will be tasked with providing premium customer service, maintaining precise customer records, and handling customer inquiries. You will also be responsible for overseeing customer accounts and taking necessary actions.Responsibilities:

  • Handle incoming calls and emails from customers and sales representatives in a detail-oriented manner, ensuring prompt and thorough resolution
  • Maintain a positive, empathetic, and detail-oriented attitude toward customers and sales representatives at all times
  • Oversee account and order management, including account verification and precise processing of customer requests, order tracking, and issue management
  • Handle the maintenance of various email boxes, ensuring that orders and requests are actioned promptly
  • Provide support for new customers and customers using our online ordering portal
  • Complete follow-up calls, emails, and updates to customers and sales representatives
  • Document and resolve customer, sales, and patient interactions and complaints, and triage to the appropriate department if further support or guidance is required
  • Monitor daily sales orders and transactions to ensure completion
  • Identify opportunities for process improvement proactively and present them to the leadership team
  • Develop, collaborate, and maintain cross-functional relationships with other teams to ensure task completion
  • Adhere to customer service standards, call quality policies, and procedures.
  • Proficient in Customer Service and Sales, with a proven track record in these areas.
  • Experience in managing Office Functions and Procedures in a healthcare setting.
  • Familiarity with healthcare Policy and Quality standards.
  • Ability to handle both Inbound and Outbound Calls, providing excellent service to customers.
  • Proficiency in Microsoft Outlook and other relevant computer applications.
  • Understanding of Medical Coverage policies and procedures.
  • Demonstrated Leadership Skills and ability to manage a team.
  • Proficiency in English Language, both spoken and written.
  • Familiarity with Monitoring Tool usage for process tracking and improvement.
  • Ability to handle customer Queries and Complaints in a detail oriented manner.
  • Skill in using Video conferencing tools for virtual meetings and discussions.
  • Experience in Verification processes to ensure accuracy and compliance.
  • Demonstrated ability in Process Improvement and implementing best practices.
  • Proficiency in Closing procedures, ensuring complete customer satisfaction.
  • Experience in using SAP R/3 for order management and other processes.
  • Ability to work Onsite and manage Call Center Operations effectively.
  • Experience in opening New Accounts and maintaining customer relationships.
  • Skill in Triage procedures, prioritizing customer needs effectively.
  • Understanding of Aesthetics in a healthcare setting, ensuring a pleasant environment for customers.
  • Experience in Order Management, ensuring smooth operations and customer satisfaction.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – whenever you choose – even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.Questions? Call your local office at 1.888.490.4154. All applicants applying for Canadian job openings must be authorized to work in Canada.Only job postings for jobs located in Quebec appear in French.© 2025 Robert Half. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.Robert HalfRobert Half est la première et la plus grande firme de solutions de gestion des talents spécialisées au monde, qui met en relation des chercheurs d’emploi hautement qualifiés avec des opportunités au sein de grandes entreprises. Nous offrons…

Robert Half – Bilingual Customer Service III – CAD – Unionville, ON

Company: Robert Half

Location: Unionville, ON

Expected salary:

Job date: Sat, 29 Mar 2025 08:33:36 GMT

Job description: We are offering a long-term contract employment opportunity for a Bilingual Customer Service III – CAD in the healthcare industry. Based in Markham, Ontario, this role involves an optimal mix of in-office and remote work. As a crucial member of our team, you will be tasked with providing premium customer service, maintaining precise customer records, and handling customer inquiries. You will also be responsible for overseeing customer accounts and taking necessary actions.Responsibilities:

  • Handle incoming calls and emails from customers and sales representatives in a detail-oriented manner, ensuring prompt and thorough resolution
  • Maintain a positive, empathetic, and detail-oriented attitude toward customers and sales representatives at all times
  • Oversee account and order management, including account verification and precise processing of customer requests, order tracking, and issue management
  • Handle the maintenance of various email boxes, ensuring that orders and requests are actioned promptly
  • Provide support for new customers and customers using our online ordering portal
  • Complete follow-up calls, emails, and updates to customers and sales representatives
  • Document and resolve customer, sales, and patient interactions and complaints, and triage to the appropriate department if further support or guidance is required
  • Monitor daily sales orders and transactions to ensure completion
  • Identify opportunities for process improvement proactively and present them to the leadership team
  • Develop, collaborate, and maintain cross-functional relationships with other teams to ensure task completion
  • Adhere to customer service standards, call quality policies, and procedures.
  • Proficient in Customer Service and Sales, with a proven track record in these areas.
  • Experience in managing Office Functions and Procedures in a healthcare setting.
  • Familiarity with healthcare Policy and Quality standards.
  • Ability to handle both Inbound and Outbound Calls, providing excellent service to customers.
  • Proficiency in Microsoft Outlook and other relevant computer applications.
  • Understanding of Medical Coverage policies and procedures.
  • Demonstrated Leadership Skills and ability to manage a team.
  • Proficiency in English Language, both spoken and written.
  • Familiarity with Monitoring Tool usage for process tracking and improvement.
  • Ability to handle customer Queries and Complaints in a detail oriented manner.
  • Skill in using Video conferencing tools for virtual meetings and discussions.
  • Experience in Verification processes to ensure accuracy and compliance.
  • Demonstrated ability in Process Improvement and implementing best practices.
  • Proficiency in Closing procedures, ensuring complete customer satisfaction.
  • Experience in using SAP R/3 for order management and other processes.
  • Ability to work Onsite and manage Call Center Operations effectively.
  • Experience in opening New Accounts and maintaining customer relationships.
  • Skill in Triage procedures, prioritizing customer needs effectively.
  • Understanding of Aesthetics in a healthcare setting, ensuring a pleasant environment for customers.
  • Experience in Order Management, ensuring smooth operations and customer satisfaction.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – whenever you choose – even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.Questions? Call your local office at 1.888.490.4154. All applicants applying for Canadian job openings must be authorized to work in Canada.Only job postings for jobs located in Quebec appear in French.© 2025 Robert Half. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.Robert HalfRobert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting,…

CIBC – Universal Banker – Unionville, ON

Company: CIBC

Location: Unionville, ON

Job description: protection to help clients meet their goals. Relationship building – Engage in marketing and outreach activities to show… Relationship Management, Customer Experience (CX), Digital Literacy, Financial Products, Goal Planning, Group Problem Solving…
This content emphasizes the importance of providing protection to clients to help them achieve their goals. It highlights relationship building through marketing and outreach activities. Additionally, it mentions key aspects such as Relationship Management, Customer Experience, Digital Literacy, Financial Products, Goal Planning, and Group Problem Solving in order to ensure client success.
The job description from the provided website is for a Customer Service Representative position. The role involves providing excellent customer service by responding to inquiries, resolving customer complaints, and processing orders. The candidate will also be responsible for maintaining customer records, updating databases, and ensuring customer satisfaction. Strong communication skills, problem-solving abilities, and a positive attitude are required for this position. Previous experience in customer service or a related field is preferred. Candidates must also have proficiency in Microsoft Office suite and be able to work in a fast-paced environment. A high school diploma or equivalent is required for this role.

Expected salary:

Job date: Sun, 05 May 2024 01:14:48 GMT

Amica Senior Lifestyles – Community Relations Director – Unionville, ON

Company: Amica Senior Lifestyles

Location: Unionville, ON

Job description: Community Relations Director is responsible for all sales, marketing and promotional activities related to the awareness… and monitoring the community waitlist will be imperative. You will work with the General Manager and corporate marketing team…
The Community Relations Director is in charge of sales, marketing, and promotional activities related to community awareness. It is crucial for them to also monitor the community waitlist. They will collaborate with the General Manager and corporate marketing team.
Title: Research Scientist – Drug Discovery

Company: Hays

Location: Toronto, CA

Salary: Competitive

Job Type: Permanent, Full-time

Description:

Our client, a leading biotechnology company, is seeking to hire a Research Scientist with experience in drug discovery and development. The successful candidate will be responsible for conducting research, designing and executing experiments, and providing support for the development of new drugs and therapeutics.

Key responsibilities:

– Design and conduct experiments to identify and validate potential drug targets
– Utilize various molecular and cellular techniques to characterize potential drug candidates
– Collaborate with multidisciplinary teams to advance drug discovery projects
– Analyze and interpret data, and prepare scientific reports and presentations
– Stay updated on the latest developments and technologies in drug discovery and contribute to the improvement of research methodologies
– Maintain accurate records of experiments and contribute to the preparation of regulatory submissions

Requirements:

– Ph.D. in a relevant scientific discipline (pharmacology, biochemistry, molecular biology, etc.)
– Minimum of 3 years of experience in drug discovery, ideally in a biotechnology or pharmaceutical company
– Strong knowledge of molecular and cellular biology techniques
– Demonstrated experience in target identification and validation
– Excellent communication and collaboration skills
– Ability to work independently and in a team setting
– Strong analytical and problem-solving skills

If you are a passionate and driven researcher with a strong background in drug discovery, this is an exciting opportunity to join a dynamic team and contribute to the development of innovative therapeutic solutions. Apply now to be considered for this role.

Expected salary:

Job date: Fri, 09 Feb 2024 08:26:44 GMT

Ecommerce Analyst (Marketing Analyst) – Hybrid – Unionville, ON


Company: Canon

Location: Unionville, ON

Job description: improving decision making surrounding our digital marketing initiatives. We are excited to offer a new and adaptive way…, product, and digital marketing performance by building and analyzing dashboards from multiple data sources Provide…

Expected salary:

Job date: Sun, 03 Apr 2022 07:58:43 GMT

Apply for the job now!

Marketing Automation Analyst – 12 Month Contract (Hybrid) – Unionville, ON


Company: Canon

Location: Unionville, ON

Job description: data segments Partner with marketing and product groups to evaluate and develop concepts for digital marketing assets…Marketing Automation Analyst- 12 Month Contract (Hybrid) *Temporarily remote due to COVID-19 regulations* As the…

Expected salary:

Job date: Mon, 03 Jan 2022 08:59:22 GMT

Apply for the job now!

Digital Marketing Analyst – 12 Month Contract (Hybrid) – Unionville, ON


Company:

Location: Unionville, ON

Job description: As the Digital Marketing Analyst, you will use your expertise in SalesForce Marketing Cloud to design and implement… and organize customer data segments Partner with marketing and product groups to evaluate and develop concepts for digital…

Expected salary:

Job date: Sat, 06 Nov 2021 05:34:47 GMT

Apply for the job now!