Company: Canadian Wildlife Federation
Location: Ottawa, ON
Job description: opportunity to create digital educational content on gardening and wildlife for different audiences. The candidate will help… creation Knowledge of social media marketing Creative and enjoy the outdoors Knowledge on how to garden for wildlife…
The content provides an opportunity for creating digital educational content on gardening and wildlife for various audiences. The candidate should have knowledge of social media marketing, be creative, enjoy the outdoors, and have an understanding of gardening for wildlife.
Title: Customer Service Representative
Location: Montreal, QC
Company: Confidential
Job Type: Full-time
Salary: $15 – $17 per hour
Job Description:
We are seeking a Customer Service Representative to join our team in Montreal. The successful candidate will be responsible for interacting with customers to provide information in response to inquiries about products and services. This role also involves handling and resolving customer complaints, processing orders, and providing support to ensure customer satisfaction. The ideal candidate should have excellent communication skills, be detail-oriented, and possess strong problem-solving abilities.
Key Responsibilities:
– Respond to customer inquiries via phone, email, and chat
– Resolve customer complaints in a professional and timely manner
– Process customer orders and provide order status updates
– Communicate with internal teams to address customer issues
– Maintain accurate customer records and documentation
– Provide product recommendations based on customer needs
– Identify opportunities to upsell products and services
– Collaborate with other team members to achieve department goals
– Utilize CRM software to track customer interactions and gather data for reporting
Qualifications:
– High school diploma or equivalent
– Proven customer service experience
– Strong communication skills, both verbal and written
– Excellent problem-solving abilities
– Detail-oriented and organized
– Proficient in Microsoft Office applications
– Ability to work effectively in a team environment
– Bilingual in English and French (preferred but not required)
If you are passionate about providing top-notch customer service and thrive in a fast-paced environment, we want to hear from you. Apply today to join our team!
Expected salary: $16.55 per hour
Job date: Sun, 16 Jun 2024 05:03:37 GMT
