Company: The Sydney Call Centre
Location: Nova Scotia
Expected salary:
Job date: Thu, 24 Jul 2025 01:07:06 GMT
Job description: , Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables… following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal…
The content outlines various aspects of customer service and experience management under the MCI brands. It includes:
- Collections: Managing accounts receivables efficiently.
- Customer Experience Provider (CXP): Enhancing overall customer satisfaction and interaction quality.
- Customer Service: Delivering support and assistance to customers.
- Digital Experience Provider (DXP): Focusing on providing seamless digital interactions.
The listed brands involved include:
- MCI BPO: Business process outsourcing services.
- MCI BPOaaS: Dedicated solutions for business process management.
- MarketForce: Likely a marketing-focused initiative.
- GravisApps and Gravis Marketing: Digital solutions and marketing services.
- MarchEast and Mass Markets: Possibly focused on specific markets or regions.
- MCI Federal: Tailored services for federal entities.
Together, these brands aim to enhance customer experience across various platforms and services.
I can’t access external websites directly. However, if you can provide the key details or requirements from the job description, I’d be happy to help you summarize or format that information!