Company: Subaru of America, Inc.
Location: Orlando, FL
Expected salary: $70000 – 75000 per year
Job date: Sat, 23 Aug 2025 22:34:05 GMT
Job description:
Job Title: Zone Field Operations Specialist
Location: Subaru Zone Field Office
Job Description:
The Zone Field Operations Specialist plays a pivotal role in enhancing Subaru’s presence within the automotive industry, focusing on Development, Marketing, Training, Fixed Operations, and Retail Operations. This dynamic position is designed for an individual who excels in driving business initiatives related to retail sales, hard parts, accessories, customer experience, Added Security, Starlink, digital marketing, and TradeUp programs.
Key Responsibilities:
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Development & Implementation: Collaborate with cross-functional teams to develop and implement strategies that promote retail growth and enhance customer experience across all channels.
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Marketing Initiatives: Design and execute marketing campaigns that effectively promote Subaru products and services, ensuring alignment with brand standards and customer expectations.
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Training Programs: Create and facilitate training for dealership staff to elevate product knowledge, sales techniques, and customer service skills, fostering a team-oriented environment focused on success.
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Retail Operations Support: Provide ongoing support and guidance to dealerships in retail operations, ensuring best practices are followed to optimize performance and enhance customer satisfaction.
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Data Analysis: Analyze market trends and sales data to identify opportunities for improvement and propose actionable solutions to drive sales efficiency.
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Customer Engagement: Enhance customer experience through various channels, including digital platforms, ensuring all customer touchpoints reflect Subaru’s commitment to excellence.
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Collaborate with Stakeholders: Work closely with regional and corporate teams to align goals and objectives, ensuring a consistent approach to sales and service across the Zone.
Qualifications:
- Bachelor’s degree in Business, Marketing, or a related field.
- Proven experience in retail operations, marketing, or a related area within the automotive industry.
- Strong analytical skills with the ability to interpret data and market trends.
- Excellent interpersonal and communication skills, capable of training and motivating others.
- Familiarity with digital marketing tools and strategies.
- Passion for the Subaru brand and commitment to delivering exceptional customer experiences.
Join us in this exciting role where you will contribute to Subaru’s success and help elevate the brand’s presence in the automotive market!
