University Health Network – Manager of Professional Practice- Acute Care Programs, Surgical Services and Arthritis – Toronto, ON

Company: University Health Network

Location: Toronto, ON

Expected salary:

Job date: Thu, 31 Jul 2025 01:11:56 GMT

Job description: Company DescriptionUHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada’s top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.Job DescriptionUnion: Non-Union
Site: Toronto General Hospital
Department: Collaborative Academic Practice
Reports to: Senior Director, Professional Practice & Policy
Hours: 37.5 hours per week
Status: Permanent Full-Time
Closing Date: August 15, 2025Position summaryThe Manager of Professional Practice (MPP), a member of the UHN Collaborative Academic Practice (CAP) portfolio, under the direction of the Senior Director of Professional Practice (DPP), is accountable for academic clinical practice in alignment to UHN’s Purpose, Values and Principles and is key in aligning work within and across clinical programs, sites and organizational practice priorities. The role focuses on the integration of care, patient safety and quality; use of technology to enable care, teaching and research.This role has 7 Advanced Practice Nurse Educator reports. The successful incumbent’s initial alignment will be with Surgical Services & Arthritis portfolio. This may evolve as required with department or UHN evolutions.Duties

  • Develop and motivate a cohesive team and assist in identifying and supporting educational strategies to enhance staff knowledge with respect to professional practice and patient care
  • Support the development, implementation and maintenance of profession-specific and interprofessional practice standards at the program level and across UHN, medical directive and order set/tool development
  • Partners with the DPP to develop and implement provisions of care, organization-wide healthcare delivery models which advances University Health Network’s (UHN)’s foundational value of Patient-Centered Care and its mission of providing exemplary safe patient care and fostering excellence in healthcare delivery, research and teaching
  • Supports a number of inpatient and outpatient teams, as well as procedural and peri-operative care areas across the Toronto Western and Toronto General sites of UHN
  • Performing cross-functional and other duties consistent with the job classification, as assigned or requested

Qualifications

  • Completion of Master’s Degree
  • Current registration with a Regulatory Health Professions College or equivalent
  • Cross appointment with a UHN affiliated College or University preferred
  • A minimum of 8+ years of practical and related experience particularly in surgical patient care
  • A minimum of five years demonstrated supervisory or leadership experience
  • Experience in developing, implementing and maintaining professional practice standards and quality control measures in a health care environment required
  • Project Management experience preferred
  • Consulting, influencing and negotiating skills
  • Ability to think strategically at the global organizational level, as well as at the program, site, unit and individual levels
  • Broad knowledge of overall hospital structure, operating policies and decision making processes
  • Knowledge of the Regulated Health Professions Act, standards of professional practice and codes of ethics, health care consent and ethical implications of care delivery as well as evolving scopes of practice
  • Knowledge of health record information systems and various software applications
  • Broad understanding of the health care system, related issues and trends, policies and legislation provincially, nationally and internationally
  • Excellent knowledge of quality improvement principles and practices
  • Excellent problem recognition, analytical and problem solving skills
  • Excellent judgment and decision making skills
  • Excellent verbal and written communication and presentation skills
  • Ability to collaborate effectively with diverse management and employee groups and individuals
  • Ability to adapt to change and to implement and manage change and facilitate its acceptance by others
  • Ability to work effectively and efficiently in new environments and culturally sensitive situations
  • Ability to meet multiple and competing deadlines
  • Interprets, communicates and disseminates research findings to support patient care and recommends evidence-based policy and practice changes

Additional InformationWhy join UHN?In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

  • Competitive offer packages
  • Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP

) * Close access to Transit and UHN shuttle service

  • A flexible work environment and opportunity for remote work
  • Opportunities for development and promotions within a large organization
  • Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN’s attendance management program, to be eligible for consideration.All applications must be submitted before the posting close date.UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

PointClickCare – (Canada) Accounts Receivable & Billing Specialist (Acute & Payer) – Mississauga, ON

Company: PointClickCare

Location: Mississauga, ON

Expected salary: $52000 – 56000 per year

Job date: Thu, 31 Jul 2025 22:03:29 GMT

Job description: At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.Join us in redefining healthcare – so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out and connect with us on and .**Travel to Office expectations**For Remote Roles: As this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.For Hybrid Roles: As this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.Position Summary:Reporting directly to the Finance Enablement Manager, the Accounts Receivable & Billing Specialist is accountable for managing monthly accounts receivable and billing activities for an assigned portfolio of clients. Key responsibilities include proactive communication with customers-both verbally and electronically-regarding outstanding invoices, payment statuses, and other accounts receivable matters. The role also encompasses handling all billing functions related to the designated client portfolio.Success in this position demands rigorous adherence to established deadlines and consistent achievement of monthly KPIs. The ideal candidate will demonstrate exemplary organizational skills, clear and effective communication, a strong ability to prioritize competing tasks, and adaptability when balancing functional requirements. Proficiency in billing analytics, time management, and contract-related billing and pricing terms is highly desirable. Collaboration with internal teams-including Sales, Legal, Data Science, and Customer Success-is essential for this role.Key Responsibilities:

  • Handle vendor, client, and internal inquiries professionally.
  • Work with the Payment Team to resolve short or over payments.
  • Audit invoices for accuracy and escalate billing errors as needed.
  • Manage complex invoicing workbooks and processes.
  • Address collection issues, payment inquiries, and follow-ups for assigned client portfolios.
  • Set up new customer accounts.
  • Maintain accurate and updated customer files.
  • Support the Finance Enablement Manager as required.
  • Prepare and reconcile weekly customer account reports, review unpaid balances, open invoices, and revenue variances with the Finance Enablement Manager.
  • Month end responsibilities as required and/or assigned by the Finance Enablement Manager.

Required Experience:

  • Must possess a high level of analytics and moral judgment for handling confidential information.
  • Strong computer ability in a Windows environment, with Microsoft Office (Word, Excel, and Outlook)
  • AI Fluency and/or use of M365 Copilot
  • Excellent communication skills both written and verbal, and a proven ability to juggle multiple high priority tasks
  • Bachelor’s degree in accounting or 3+ years’ experience processing accounts receivable.
  • Strong organizational skills
  • Experience with NetSuite, and Salesforce preferred.
  • Must be a team player and can effectively work within a strong cross functional environment

$52,000 – $56,000 a yearAt PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $52,000 – $56,000 + bonus + benefits, overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.#LI-TW1#LI-RemotePointClickCare Benefits & Perks:Benefits starting from Day 1!Retirement Plan MatchingFlexible Paid Time OffWellness Support Programs and ResourcesParental & Caregiver LeavesFertility & Adoption SupportContinuous Development Support ProgramEmployee Assistance ProgramAllyship and Inclusion CommunitiesEmployee Recognition … and more!It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.When you apply for a position, your information is processed and stored with Lever, in accordance with . We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team:PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

Compass Group – Environmental Service Manager, Acute Care – North York, ON

Company: Compass Group

Location: North York, ON

Expected salary:

Job date: Wed, 11 Jun 2025 22:47:09 GMT

Job description: You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!Compass One Healthcare is a premier healthcare company with 46,000 engaged team members who are focused on delivering quality, value, and exceptional patient experience through specialized services and protocols in more than 1,650 hospital and health system locations in 48 states. Through a combined three-quarters of a century of healthcare experience, Compass One offers seven customer-focused core services: Food and Nutrition, Environmental, Patient Transportation, Laundry & Linen, Healthcare Technology Solutions (Clinical Engineering), Facilities Management, and Ambulatory Services. Compass One is committed to the growth and development of its associates, and its unique Positive ImpressionsTM program features a team of 100-plus Patient Experience Managers dedicated to driving a better experience in each of our hospitals. Also, Compass One’s exclusive partnership with Press Ganey leverages rich analytics to better understand how to improve experiences for patients, family, customers, caregivers, and the community.Job SummaryNow, if you were to come on board as an Environmental Services Manager, we’d ask you to do the following for us:

  • Develop and execute Compass One Enviornmental Service Management program
  • Conduct weekly quality assurance audits in housekeeping and laundry and follow-up with the staff, including keeping the manager involved as needed.
  • Implement and conduct training sessions and coordinate an annual training calendar at site for all housekeeping and laundry staff.
  • Review job routines, programs and systems for housekeeping and laundry to ensure continuous quality improvement.
  • Ensure the Compass Health and Safety program is in place, including trained first aiders, an active OH& S committee, H&S training and audits.
  • Ensure all Compass One staff is appropriately trained in and follow infection control programs.
  • Recruit, hire, performance manage and discipline all housekeeping and laundry staff.
  • Attend client meetings as applicable to the areas in housekeeping and laundry.
  • Complete a monthly summary of the completed Compass Quality Assurance Program and submit to the District Manager, Regional Director, Unit Manager and client.
  • Active participation in the Health and Safety Committee for the facility.
  • Interact with suppliers and vendors as it relates to housekeeping and laundry services.
  • Participate in the budgeting process and the ongoing financial management of the housekeeping and laundry departments.
  • Ensure all Compass HR programs are in place and complete for housekeeping and laundry staff, including CHAT, Be-A-Star, HERO, Weekly Safety Minders, etc.
  • Complete accident investigation forms and recommend ERTW programs for housekeeping and laundry staff.
  • Recommend equipment and supplies needed for housekeeping and laundry operations.
  • Conduct hands-on daily maintenance (physical building maintenance required for this role-including floor care/cleaning and some snow blowing during winter).
  • Participate in the completion of the Balanced Scorecard for the unit.
  • Meet and check-in with the client on a regular basis and attend meetings as requested.
  • Take the lead and coordinate schedules for special environmental projects.

Think you have what it takes to be an Environmental Services Manager? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.

  • Post-secondary education an asset.
  • Three years of management experience in healthcare, facilities, environmental services or related.
  • Excellent communication skills, both verbal and written.
  • Proficient computer skills, specifically with Windows.

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.For accommodation requests during the hiring process, please contact PeopleHub@compass-canada.com for further information.

Compass Group – Environmental Service Manager, Acute Care – North York, ON

Company: Compass Group

Location: North York, ON

Expected salary:

Job date: Thu, 12 Jun 2025 01:35:12 GMT

Job description: You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!Compass One Healthcare is a premier healthcare company with 46,000 engaged team members who are focused on delivering quality, value, and exceptional patient experience through specialized services and protocols in more than 1,650 hospital and health system locations in 48 states. Through a combined three-quarters of a century of healthcare experience, Compass One offers seven customer-focused core services: Food and Nutrition, Environmental, Patient Transportation, Laundry & Linen, Healthcare Technology Solutions (Clinical Engineering), Facilities Management, and Ambulatory Services. Compass One is committed to the growth and development of its associates, and its unique Positive ImpressionsTM program features a team of 100-plus Patient Experience Managers dedicated to driving a better experience in each of our hospitals. Also, Compass One’s exclusive partnership with Press Ganey leverages rich analytics to better understand how to improve experiences for patients, family, customers, caregivers, and the community.Job SummaryNow, if you were to come on board as an Environmental Services Manager, we’d ask you to do the following for us:

  • Develop and execute Compass One Enviornmental Service Management program
  • Conduct weekly quality assurance audits in housekeeping and laundry and follow-up with the staff, including keeping the manager involved as needed.
  • Implement and conduct training sessions and coordinate an annual training calendar at site for all housekeeping and laundry staff.
  • Review job routines, programs and systems for housekeeping and laundry to ensure continuous quality improvement.
  • Ensure the Compass Health and Safety program is in place, including trained first aiders, an active OH& S committee, H&S training and audits.
  • Ensure all Compass One staff is appropriately trained in and follow infection control programs.
  • Recruit, hire, performance manage and discipline all housekeeping and laundry staff.
  • Attend client meetings as applicable to the areas in housekeeping and laundry.
  • Complete a monthly summary of the completed Compass Quality Assurance Program and submit to the District Manager, Regional Director, Unit Manager and client.
  • Active participation in the Health and Safety Committee for the facility.
  • Interact with suppliers and vendors as it relates to housekeeping and laundry services.
  • Participate in the budgeting process and the ongoing financial management of the housekeeping and laundry departments.
  • Ensure all Compass HR programs are in place and complete for housekeeping and laundry staff, including CHAT, Be-A-Star, HERO, Weekly Safety Minders, etc.
  • Complete accident investigation forms and recommend ERTW programs for housekeeping and laundry staff.
  • Recommend equipment and supplies needed for housekeeping and laundry operations.
  • Conduct hands-on daily maintenance (physical building maintenance required for this role-including floor care/cleaning and some snow blowing during winter).
  • Participate in the completion of the Balanced Scorecard for the unit.
  • Meet and check-in with the client on a regular basis and attend meetings as requested.
  • Take the lead and coordinate schedules for special environmental projects.

Think you have what it takes to be an Environmental Services Manager? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.

  • Post-secondary education an asset.
  • Three years of management experience in healthcare, facilities, environmental services or related.
  • Excellent communication skills, both verbal and written.
  • Proficient computer skills, specifically with Windows.

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.For accommodation requests during the hiring process, please contact PeopleHub@compass-canada.com for further information.

PointClickCare – (Canada) Sr. Partner Manager (Acute & Payer) – Mississauga, ON

Company: PointClickCare

Location: Mississauga, ON

Expected salary: $139200 – 154700 per year

Job date: Sat, 19 Apr 2025 22:47:24 GMT

Job description: PointClickCare is a leading North American healthcare technology platform enabling meaningful care collaboration and real-time patient insights. For over 20 years, the company has been focused on realizing its vision: to help create a world in which providers and plans can confidently deliver frictionless care. Since its inception, PointClickCare has grown exponentially, with over 2,200 employees working to impact millions across North America. Recognized by Forbes as one of the top 100 private cloud companies and acknowledged by Waterstone Human Capital as Canada’s Most Admired Corporate Cultures, PointClickCare leads the way in creating cloud-based healthcare software.At PointClickCare, we offer a wealth of opportunities and a vibrant culture that empowers our employees. Our dynamic environment is the perfect place to advance your career while engaging in meaningful work alongside incredible colleagues. Here, you’ll discover a space where your talents can thrive, your career can grow, and your work will have a lasting impact on healthcare across North America. We believe that work becomes profoundly fulfilling when driven by a higher purpose.Join us and be part of a team that is making a real impact.To learn more about us, check out and connect with us on and .Position Summary:We believe technology is the key to solving the global healthcare challenge. We are committed to transforming care to make a meaningful impact on the lives of millions. The Sr. Manager, Partnerships A&P will be the primary person looking after software and technology vendors that are supporting the Acute and Payer business at PointClickCare.The Sr. Manager, Partnerships A&P will support Senior Leaders to identify and drive partnership opportunities from ideation to deal close. This role will also work closely with Marketing and Go-To-Market teams to support Product launches and growth initiatives. You will identify, analyze, recommend, and close material partnerships that will grow the business and contribute to measured improvements in this healthcare industry. Most importantly, you will lead investigations, business proposals, development, negotiation, and be the subject matter expert for new business lines.You will be passionate about learning how our solutions serve our customers’ needs and enjoy working cross-functionally, with strength as an internal consultant on the product side. Additionally, you will have experience working with multiple partners and be comfortable in an entrepreneurial type of environment. This role will report directly to the Vice President, Strategic Partnerships and Marketplace, A&P. The ideal candidate will be a self-starter who is comfortable in a rapidly changing environment and takes a strategic approach to partner management. You must have the ability to bridge short term goals with longer term strategy and the capability to create a well-ordered framework of action.Key Responsibilities:

  • Partner with Product, Corporate Development, Corporate Strategy, and Go-To-Market leadership to scope and structure ambiguous business questions into actionable partner-powered projects.
  • Lead cross-functional project teams to structure and execute analyses required to develop large-scale new business recommendations. Communicate findings to executive management clearly and concisely.
  • Bring partnerships from initial identification through deal close and product launch including a Build/Buy/Partner level of sophistication that considers resourcing, investment, and strategic/critical thinking.
  • Create business cases, financial models, work plans, market research, and competitive evaluations
  • Interview vendors, customers, industry, and market leaders to grow and maintain thought leadership and subject matter expertise
  • Identify, create, negotiate, and implement effective business development agreements that drive measurable results
  • Represent the partnership organization in meetings with executives from partner companies
  • Maintain all partnership records, including interactions, meetings, and materials, in Salesforce
  • Expected travel 10% (1x each quarter)

Required Experience:

  • Mandatory Education – B.S. or B.A. from a university or college.
  • Preferred Education – M.B.A.
  • Significant experience (5+ years) in business strategy and/or partnership management at leading SaaS or software company, or strategy consulting firm
  • Sound business judgment and ability to prioritize and triage partner-related issues
  • Comfort with a fast-paced, always-on environment
  • Detail-oriented and highly organized
  • Experienced in leading cross-functional teams to orchestrate, collaborate, and successfully seize opportunities
  • Skilled at navigating, understanding, and enforcing contracts
  • Strong technical competence or tech-curious and motivated to learn
  • Strong interpersonal skills
  • Experience in in Health Plan or Health System Operations is a strong plus

$139,200 – $154,700 a yearAt PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $139,200 – $154,700 + bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.Corp – EProfessional – 4#LI-TW1#LI-RemotePointClickCare Benefits & Perks:Benefits starting from Day 1!Retirement Plan MatchingFlexible Paid Time OffWellness Support Programs and ResourcesParental & Caregiver LeavesFertility & Adoption SupportContinuous Development Support ProgramEmployee Assistance ProgramAllyship and Inclusion CommunitiesEmployee Recognition … and more!It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.When you apply for a position, your information is processed and stored with Lever, in accordance with . We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team:PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

PointClickCare – (Canada) Sales Development Representative, Acute & Payer – Mississauga, ON

Company: PointClickCare

Location: Mississauga, ON

Expected salary: $65000 – 70000 per year

Job date: Thu, 17 Apr 2025 22:02:37 GMT

Job description: PointClickCare is a leading North American healthcare technology platform enabling meaningful care collaboration and real-time patient insights. For over 20 years, the company has been focused on realizing its vision: to help create a world in which providers and plans can confidently deliver frictionless care. Since its inception, PointClickCare has grown exponentially, with over 2,200 employees working to impact millions across North America. Recognized by Forbes as one of the top 100 private cloud companies and acknowledged by Waterstone Human Capital as Canada’s Most Admired Corporate Cultures, PointClickCare leads the way in creating cloud-based healthcare software.At PointClickCare, we offer a wealth of opportunities and a vibrant culture that empowers our employees. Our dynamic environment is the perfect place to advance your career while engaging in meaningful work alongside incredible colleagues. Here, you’ll discover a space where your talents can thrive, your career can grow, and your work will have a lasting impact on healthcare across North America. We believe that work becomes profoundly fulfilling when driven by a higher purpose.Join us and be part of a team that is making a real impact.To learn more about us, check out and connect with us on and .The Role: As an entry-level salaried sales position, the Sales Development Representative (SDR) will support a Senior Sales Executive and be responsible for day-to-day interactions with our prospective customers in the health care industry. The SDR, as part of a larger team, plays a major role in the company’s business development efforts, from establishing initial contact with customers and potential customers to facilitating follow up activities that lead to new business opportunities. The primary responsibility for the SDR will be to schedule conference calls and meetings for the VP of Sales with prospects that likely have never heard of our company. The headquarters for this role is based in Salt Lake City, Utah, but is remote for those living in North America.Who you’ll work with: You will be part of our growing sales team with the ability to directly impact the success of the organization. You’ll be working directly with our Sales Team, Director of Sales Operations, Product Team, Marketing and much more.What you’ll be doing day to day:

  • Develop strong content knowledge of the healthcare industry
  • Research potential prospects
  • Create a strategic outreach plan with Vice President of Sales to target prospective customers
  • Cold call and email to schedule meetings and conference calls.
  • Identify and target prospective ED Medical Directors, CMOs, and other healthcare executives through strategic planning and execution
  • Communicate with prospective customers including chief health care executives using creative outreach methods via email and phone
  • Achieve weekly, monthly and quarterly goals through scheduling of meetings and appointments for Vice President of Sales with prospective customers
  • Prepare background material and market research in preparation for all sales meetings and appointments
  • Manage post-sales meeting follow up such as scheduling follow up calls and assisting with the new customer sales process
  • Maintain internal database to track key performance metrics and sales and marketing activities
  • Own calendaring, logistics and administrative responsibilities for all pieces of the sales process for the Vice President of Sales
  • Manage special projects as necessary

Skills and experience we’re looking for:

  • Bachelor’s Degree or equivalent experience
  • Customer service experience
  • Experience working in a team environment
  • Sales or fundraising experience
  • Strong communication skills
  • Proven ability to meet and exceed goals
  • Ability to communicate by e-mail and phone
  • Ability to overcome challenges or obstacles in the moment
  • Attention to detail

$65,000 – $70,000 a yearAt PointClickCare, base salary and commissions are among the many components that make up our total rewards package. The US on target earnings range (base salary + commissions) for this position is $65,000- $70,000 + benefits. Our ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.#LI-SG1 #LI-Remote​At PointClickCare, base salary and commissions are among the many components that make up our total rewards package. The US on target earnings range (base salary + commissions) for this position is $65,000- $70,000 + benefits. Our ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.PointClickCare Benefits & Perks:Benefits starting from Day 1!Retirement Plan MatchingFlexible Paid Time OffWellness Support Programs and ResourcesParental & Caregiver LeavesFertility & Adoption SupportContinuous Development Support ProgramEmployee Assistance ProgramAllyship and Inclusion CommunitiesEmployee Recognition … and more!It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.When you apply for a position, your information is processed and stored with Lever, in accordance with . We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team:PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

PointClickCare – (Canada) Product Enablement Manager, Acute & Payer – Mississauga, ON

Company: PointClickCare

Location: Mississauga, ON

Expected salary: $87600 – 94200 per year

Job date: Thu, 03 Apr 2025 22:51:34 GMT

Job description: Job Summary:As the post-sales customer care liaison, reporting to the Director of Enablement for A&P Professional Services, you will own the launch of multiple market-ready healthcare solutions and services. You will be the connective tissue between our Software Commercialization Team and Product Leaders and our post-sales teams, including Professional Services, Technical Services, Customer Success, and Customer Support.You will bring a blend of strategic, operational, and product experience to ensure our teams are well prepared for the successful launch of new solutions, as well as feature and function updates to existing product offerings.You will work cross functionally to define strategies, develop tools, and execute programs that drive the launch process from early access pilots to commercial availability, ensuring both customer time-to-value and company time-to-revenue are maximized.To achieve this, you will leverage your experience in SaaS new product introduction, project management skills, and business acumen to build effective internal partnerships, drive business impact, and navigate ambiguity.Key Responsibilities

  • Define deliverables for post-sales teams’ needs (Professional Services, Technical Services, Customer Success, and Customer Support) for the phases of New Product Introduction and Release & Roll Out process. Build the project plan and timelines with defined deliverables for all new A&P product launches for the Professional Services, Technical Services, Customer Success and Customer Support teams. Ensure these teams are prepared to introduce, support and expand adoption of all releases at scale.
  • Measure and analyze launch goals and performance metrics to ensure successful outcomes and continuous improvement. This includes setting clear objectives, tracking progress, and making data-driven decisions to optimize future launches.
  • Establish a clear and effective communication strategy for all releases to keep stakeholders informed and aligned. This includes regular updates and transparent reporting on the progress and status of product launches and feature/function updates.
  • Continuously monitor the implementation of the new product, shadowing in-progress implementations to identify any issues or areas for improvement. This involves making necessary adjustments to artifacts or processes and providing additional training if required.
  • Strive to understand the “why” behind current workflows and enthusiastically develop improvements. Success in this role means implementing new processes, procedures, and strategies that enhance communication and collaboration efficiency, while supporting the growth of the business.

Qualifications & Skills

  • Experience in SaaS new product introductions and new product enhancement releases, specifically in Healthcare. Experience with agile methodologies, Scrum Master Certified (SMC), Project Management Professional (PMP).
  • Excellent communicator, comfortable engaging with both technical and non-technical audiences through written and verbal communication. Ability to learn each team’s language and be able to translate for others. Ability to communicate up and out throughout each launch and new release.
  • Detailed and action-oriented: enjoy taking on new opportunities, tough challenges, and do so with a sense of urgency, high energy, and enthusiasm. This role will center around process, documentation, communication plans, and training. Strong need to keep the energy up and the teams motivated.
  • Excel at time management and prioritization, juggling a variety of projects, working autonomously and developing efficient workflow practices. Ability to manage to a plan, identify and mitigate risk, and adapt and pivot in a dynamic environment.

$87,600 – $94,200 a yearAt PointClickCare, base salary is one of the many components that make up our total rewards package. The Canadian base salary range for this position is $87,600 – $94,200 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canadian locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.Travel: 25% or less#LI-SG1 #LI-Remote

Project Manager II, Vancouver Acute – Vancouver Coastal Health – Vancouver, BC

Company: Vancouver Coastal Health

Location: Vancouver, BC

Job description: The salary range for this position is CAD $54.19/Hr. – CAD $77.89/Hr. Job Summary Come work as a Project Manager II… with Vancouver Coastal Health (VCH)! Vancouver Coastal Health is looking for a Project Manager II to join the Vancouver Acute…
Vancouver Coastal Health is seeking a Project Manager II for the Vancouver Acute area, offering a salary range of CAD $54.19/Hr. – CAD $77.89/Hr.
Job Description

Position: Administrative Assistant

Location: Toronto, Ontario

Sydney Import Inc. is currently seeking an Administrative Assistant to join our team. The successful candidate will provide administrative support to ensure efficient operation of the office. The ideal candidate will have excellent communication skills and be able to multitask.

Responsibilities:

– Answer and direct phone calls
– Organize and schedule appointments
– Plan meetings and take detailed minutes
– Assist in the preparation of regularly scheduled reports
– Develop and maintain a filing system
– Order office supplies and research new deals and suppliers
– Maintain contact lists
– Book travel arrangements
– Submit and reconcile expense reports
– Provide general support to visitors
– Act as the point of contact for internal and external clients

Qualifications:

– Proven experience as an administrative assistant or office admin assistant
– Knowledge of office management systems and procedures
– Excellent time management skills and ability to prioritize work
– Attention to detail and problem-solving skills
– Excellent written and verbal communication skills
– Strong organizational skills with the ability to multitask
– High school diploma or equivalent

If you are a self-motivated and detail-oriented individual with a passion for providing excellent administrative support, we would love to hear from you. Please submit your resume and cover letter for consideration.

Expected salary:

Job date: Sat, 29 Mar 2025 01:09:57 GMT

Quality and Project Manager- Acute Inpatient Medicine, Orthopedics, Neurosciences – Nova Scotia Health Authority – Halifax, NS

Company: Nova Scotia Health Authority

Location: Halifax, NS

Expected salary: $40.15 – 50.19 per hour

Job date: Sat, 25 Jan 2025 23:38:33 GMT

Job description: level goals and resources. Using a systems approach and the CZ Quality Framework, the Quality and Project Manager works… and communication are key to this role. The project manager will be working directly with care providers and leaders within the…

The content discusses the role of a Quality and Project Manager in healthcare organizations, focusing on achieving quality goals and managing resources efficiently. The manager uses a systems approach and the CZ Quality Framework to ensure quality standards are met. Effective collaboration and communication with care providers and leaders are crucial in this role.

Quality and Project Manager- Acute Inpatient Medicine, Orthopedics, Neurosciences – IWK Health Centre – Halifax, NS

Company: IWK Health Centre

Location: Halifax, NS

Expected salary: $40.15 – 50.19 per hour

Job date: Sat, 25 Jan 2025 23:09:06 GMT

Job description: level goals and resources. Using a systems approach and the CZ Quality Framework, the Quality and Project Manager works… and communication are key to this role. The project manager will be working directly with care providers and leaders within the…

The Quality and Project Manager works towards achieving high-level goals by using a systems approach and the CZ Quality Framework. Effective teamwork and communication are essential for success in this role. The manager collaborates with care providers and leaders to ensure project success.