Company: Advance America
Location: Orlando, FL
Expected salary:
Job date: Sun, 25 May 2025 05:41:52 GMT
Job description:
Job Title: Customer Service and Sales Representative
Job Description:
We are seeking a motivated and dynamic individual to join our team as a Customer Service and Sales Representative. In this role, you will play a pivotal part in our efforts to drive customer acquisition and retention by delivering exceptional service and meeting performance metrics defined by management.
Key Responsibilities:
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Customer Service Excellence: Provide outstanding support to our customers by addressing inquiries, resolving issues, and ensuring a positive experience with our products and services.
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Sales Initiatives: Actively engage with potential customers to promote our offerings, utilizing effective sales techniques to meet and exceed targets.
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Marketing Participation: Collaborate with the marketing team to implement strategies that enhance brand visibility and attract new customers.
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Collection Efforts: Assist in collecting outstanding payments in a respectful and professional manner, ensuring adherence to company policies and practices.
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Performance Metrics: Aim to consistently meet or exceed performance metrics set by management, contributing to the overall success of the team.
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Team Collaboration: Work closely with team members to share insights and strategies, fostering a collaborative environment focused on success.
Qualifications:
- Proven experience in customer service or sales, preferably in a fast-paced environment.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Proficient in using customer relationship management (CRM) software and other relevant tools.
- A proactive attitude towards problem-solving and customer engagement.
If you are passionate about delivering exceptional customer experiences and eager to contribute to a dynamic team, we would love to hear from you!