Amazon – Solutions Architect Intern – Toronto, ON

Company: Amazon

Location: Toronto, ON

Expected salary:

Job date: Sat, 21 Dec 2024 01:01:53 GMT

Job description: DESCRIPTION

  • Amazon Web Services (AWS) internships are full-time (40 hours/week) for 12 consecutive weeks from May 12th – August 4th, 2025.
  • By applying to this position, your application will be considered for Toronto, ON only.

Are you a motivated technologist with a unique blend of curiosity, technical chops, and strong interpersonal skills? Do you want to help us build new things and evangelize use of AWS with customers? Do you enjoy being a guiding force, enabling customers to use best practices and design their applications and platforms for the cloud? As a solutions architect intern, you will receive AWS technical training, immerse yourself in cloud computing concepts, have the opportunity to develop business acumen.The solutions architects (SA) organization is a diverse team that focuses on helping customers build infrastructures and applications at scale using AWS solutions. We are passionate about technology and relish the chances to dive deep and wide within the AWS platform in our quest to delight customers.If this sounds exciting to you – come build the future with us!Key job responsibilities

  • Create solutions that address customer business problems and accelerate the adoption of AWS services
  • Interface with customer stakeholders, including developers and team leads
  • Drive effective feedback gathering from customers, distill and translate feedback into clear business and technical requirements for product and engineering teams

BASIC QUALIFICATIONS

  • Currently enrolled in a bachelors or greater degree program with a graduation date between December 2025 and September 2026
  • Experience with one of the following programming languages: Java, Python, Ruby, Node.js, C#, or C++
  • Experience in technology domains, including but not limited to: networking fundamentals, databases (Relational and/or NoSQL), Operating systems (Unix, Linux, and/or Windows)

PREFERRED QUALIFICATIONS

  • Excellent communication skills and ability to effectively articulate technical challenges and solutions to both large and small audiences
  • Experience with one or more of the following technical domains: analytics, security, storage, Dev Ops, application development, or machine learning

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Manager, Supply Chain – E-Procurement Solution Architect – KPMG – Vancouver, BC

Company: KPMG

Location: Vancouver, BC

Job description: is seeking a Manager to strengthen our Management Consulting practice in the Vancouver office. We are looking for a versatile…. What you will do As a Manager in our Supply Chain Advisory practice focusing on procurement & supply chain technologies…
A company in Vancouver is looking for a Manager to join their Management Consulting practice, specifically focusing on procurement and supply chain technologies. The Manager will be expected to strengthen the Supply Chain Advisory practice in the Vancouver office.
Job Description

Position: Content Manager

Location: Toronto, ON

We are currently looking for a creative and detail-oriented Content Manager to join our team. The ideal candidate will be responsible for planning, developing, and implementing content strategies across multiple platforms.

Key Responsibilities:
– Develop and manage content creation for website, social media, and other marketing channels
– Conduct keyword research and optimize content for SEO
– Collaborate with cross-functional teams to ensure content aligns with company goals
– Analyze content performance metrics and make data-driven decisions for future content strategy
– Stay up-to-date on industry trends and best practices

Requirements:
– Bachelor’s degree in Marketing, Communications, or related field
– Proven experience in content creation and management
– Strong writing and editing skills
– Familiarity with SEO best practices
– Excellent organizational and project management skills
– Ability to work in a fast-paced environment and meet deadlines

If you have a passion for creating engaging content and are looking for a dynamic work environment, we would love to hear from you. Apply now!

Expected salary: $98000 – 127000 per year

Job date: Thu, 19 Dec 2024 03:46:52 GMT

CloudKettle Inc – Salesforce Solution Architect (Remote) – Toronto, ON

Company: CloudKettle Inc

Location: Toronto, ON

Expected salary: $110000 – 130000 per year

Job date: Thu, 28 Nov 2024 08:04:56 GMT

Job description: Salesforce Solution ArchitectCloudKettle is seeking a Salesforce Solution Architect to work with our clients; understanding their business needs and translating them into technical solutions.In this role, the Employee will be responsible for leading the architecture, implementation, configuration, customization, and maintenance of Salesforce applications and solutions for CloudKettle and CloudKettle clients, as well as other duties as required, including mentoring team members, documentation, deployment best practices and testing.LocationHalifax, NS (Hybrid/Remote) or Remote within CanadaResponsibilities:Leverage their knowledge of complex Salesforce ecosystems in order to deliver both declarative and non declarative custom solutions.Take a lead role on major projects and to solve complex business problems.Collaborate with Admins, Developers and Leadership to deliver the most efficient and scalable solutions to complex problems.Design the data model, user interface, business logic and security for custom applications within Salesforce.Lead the building of solutions on the Salesforce platform, including development in Lightning, Apex, Web Services and API’s.Aid with requirements gathering, testing, deployment and documentation of solutions.Work with teams to help create and review estimates for technical solutions and software development.Own the technical standards for the development and integration of the Salesforce solutions, including UI/UX.Lead audit and security checks of client instances.Design and develop automated solutions that will help make CloudKettle’s practice more scalable and improve the quality of our deliverables.Enforce coding best practices, design patterns etc.Provide day-to-day end-user support and assisting clients with proactive best practices to enhance and increase their knowledge of Salesforce Sales, Service and Community clouds.Participate in client meetings to communicate status and provide best practice recommendations.Continually seek ways to improve the process of delivering Salesforce Solutions.Other duties as requiredQualificationsRequired:8 or more years of hands-on experience with Salesforce Sales/Service cloud.Have a current Salesforce Application Architect, System Architect, B2B Solution Architect, or B2C Solution Architect CertificationExperience in requirements gathering, design, development, testing and documentation of Salesforce solutions for clients.Significant experience in executing data migration from legacy systems into SalesforceExperience in building automation using Flows.Experience in creating Apex classes, Triggers and using APIs.Expert level knowledge of the Salesforce object model in conjunction with SOQL and SOSL.A history of successful building web-based user interfaces, along with a deep understanding of HTML, CSS, and JavaScript.Development experience in UI technologies like Bootstrap, Lightning Design System (LDS), Lightning ComponentsStrong attention to detail and excellent communication skills.Demonstrated analytical and problem-solving skills.Preferred:Bilingual fluency in verbal and written French and English is a strong asset.PD2 and/or JavaScript Developer 1 are an asset.Experience working with MuleSoft is an asset.Experience integrating Salesforce with 3rd party applications such as ERPs is an asset.Experience working with AngularJS and/or jQuery is a plus.Experience working with Google Cloud Platform (GCP) is an asset.Experience deploying applications to the Salesforce AppExchange is an asset.BenefitsCompetitive salaryThe opportunity to work at a fast-scaling organization servicing some of the largest and most exciting companies in the worldA flat and modern work cultureFlexible work environmentParticipation in a Salesforce certification-based employee bonus programMedical and dental benefitsA flat and modern work culture10 personal days to use for mental health, sickness and family emergencies3 weeks vacationSubsidized career training, including coverage of certification testsWe value giving back to our community – you get 20 hours of your workday over the year to spend doing volunteer work for an organization you chose.Compensation details: 110000-130000 Yearly SalaryPI79055689b443-8722-36003387

Foilcon – Technology Architect (HL7/FHIR) 0221 – Toronto, ON

Company: Foilcon

Location: Toronto, ON

Expected salary:

Job date: Sat, 07 Dec 2024 03:03:29 GMT

Job description: Job Description:HM Note: This remote contract role is fully remote. Candidates must reside in Canada and provide their own computerMust haves:· Minimum 10 years hands-on experience in HL7 data exchange standards and terminology development, maintenance and publication· Extensive knowledge and understanding of digital exchange standards such as Fast Healthcare Interoperability Resources (FHIR) and use of vocabularies· Excellent Communication skills both verbal and written, and strong stakeholder engagement skills· Time Management, with the ability to manage tight deadlines and prioritize multiple projectsResponsibilities:· Conducts requirements gathering, develops documentation, including presentations and briefing notes and conducts stakeholder engagement· Work with different stakeholders and subject matter experts from different backgrounds (clinical, business, and technical).· Interacts with the business stakeholders and subject matter experts in order to understand their requirements through gathering, documenting, and analyzing business needs and requirements.Desired Skills:· Familiarity with Microsoft Products, with a preference for candidates that have experience with Microsoft based cloud tools (e.g., Microsoft Office 365).· Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills· A team player with a track record for meeting deadlinesRequired Skills:1. Subject matter expertise with health data exchange standards assessment, selection, development, maintenance and implementation2. Good understanding of pan-Canadian and Ontario digital health landscape, trends and challenges· Experience with research and analysis· Excellent communication and collaboration skills· Excellent partner management skills· Experience with Strategy developmentRequired Experience / Evaluation Criteria: * Knowledge and experience designing and implementing HL7 Fast Healthcare Interoperability Resources (FHIR) standard by demonstrating experience and processes for conducting detailed standards research, gap analysis and recommendations.: 15 Points

  • Knowledge and experience developing and maintaining HL7 FHIR implementation guides including publication, versioning, ongoing maintenance and deprecation, including work with standards development organizations or standards maintenance organizations to advance the quality and usability of standards.: 15 Points
  • Knowledge and hands-on experience with the development and implementation of HL7 FHIR standards and other legacy data exchange standards used in a highly complex jurisdictional health data exchange environment, involving cross enterprise system integration for multiple purposes including direct care, data analytics, system planning and research.: 15 Points
  • Experience in developing provincial data exchange strategy and implementation plans including engagement with partners to assess/ define the approach for FHIR and terminology standards alignment, and to coordinate and author strategic deliverables.: 30 Points
  • Experience in implementing interoperable digital health solutions, including assessing readiness of existing clinical information systems for collection/submission of standards-based clinical information to the EHR. : 10 Points
  • Knowledge and hands-on experience with identifier management (e.g. object identifiers, uniformed resource identifier, etc.) for cross-enterprise health data exchange.: 10 Points
  • Knowledge and understanding of the standards lifecycle and the Digital Health standards landscape (Canadian/pan-Canadian, and international standards), and Digital Health initiatives in other jurisdictions (local, regional, provincial) is an asset.: 5 Points

Deliverables Include:1. Confirm data exchange strategic goals, objectives and guiding principles in the context of collect once and use many for direct care and subsequent data use as identified in the Ontario Health data and analytics strategy and Ontario Health data and analytics operating model areas of focus.2. Develop a stakeholder engagement plan for within Ontario Health and partner organizations.3. Engage key stakeholders to undertake a current state assessment of data exchange services, base standards versions and data exchange practices within Ontario Health (and partner organizations (federal, national, provincial, territorial, and local/Ontario Health Teams)) including evaluation of scope of services, standards supported, tooling, governance, maintenance processes, operational models, etc., including in the context of data governance and the information management planning.4. Perform analysis of existing services offered by Ontario Health, identify opportunities for data definition and specification harmonization and consolidation, and define the future requirements to support “collect once, use many” in Ontario.5. Perform analysis of the standard identifiers (e.g. object identifiers, uniformed resource identifier) used in the health data exchange, current identifier management approach and challenges, and make recommendations for the future identifier management model and transition strategy.6. Assess evolving enterprise data exchange requirements as a result of digital health trends such as Artificial Intelligence, Natural Language Processing, use of interface data exchange solutions, etc. and plans for existing tool evolution and trends in Canada and with partners.7. Identify alignment opportunities to the OH Information Management Plan, Data for Connected Health, Digital Health Information Exchange (DHIEX) Program, OH data governance framework, and other data governance related strategies and plans as appropriate.8. Identify alignment opportunities with the OH Interoperable Enterprise Terminology Strategy and implementation work9. Identify opportunities to address gaps and align with strategic goals and partner organizations, including consideration of people, process, technology and change.10. Develop a recommended interoperable enterprise data exchange strategy including:a. Short-term and longer-term plansb. An implementation roadmapc. Cross enterprise identifier management approachd. Roles and responsibilities between Ontario Health and partner organizations.Knowledge Transfer Details:

  • The Candidate will ensure full knowledge transfer is provided to the Ontario Health team before end of engagement. Some of this might occur at the end of the engagement but will also be shared as information is obtained/consolidated. Key deliverables will be shared with team.
  • The Candidate must provide all related documentation as part of Knowledge transfer protocol. Documents will be reviewed by the appropriate leads and signed off by manager/director.
  • The candidate will work collaboratively with OH team throughout the assignment and ensure key deliverables, milestones, and documentation are shared.
  • A walkthrough of any demos, development, etc. will be required before end of engagement.

Must Haves:

  • Minimum 10 years’ hands-on experience in HL7 data exchange standards and terminology development, maintenance and publication
  • Minimum 10 years’ of extensive knowledge and understanding of digital exchange standards such as Fast Healthcare Interoperability Resources (FHIR) and use of vocabularies
  • Minimum 10 years’ of strong stakeholder engagement skills and excellent communication skills both verbal and written
  • Time Management, with the ability to manage tight deadlines and prioritize multiple projects

Foilcon – Technology Architect (HL7/FHIR) 0222 – Toronto, ON

Company: Foilcon

Location: Toronto, ON

Expected salary:

Job date: Sat, 07 Dec 2024 06:42:40 GMT

Job description: Job Description:HM Note: This remote contract role is fully remote. Candidates must reside in Canada and provide their own computerThe purpose of this request is to acquire a HL7 FHIR resources with expertise in FHIR standards and awareness of applicable Terminology standards who will work with others in support of the Digital Health Standards (DHS) Program to deliver standards components related to specifications on the Digital Health Standards Program Workplan.Must haves:· Extensive knowledge and understanding of digital health standards including but not limited to HL7 FHIR, clinical terminologies (e.g., SNOMED-CT, LOINC) and their application.· Healthcare experience within Canada in acute care, primary care and/or community care settings.· Extensive knowledge and understanding of pan-Canadian digital health standards and tooling.· Hands-on experience with HL7 FHIR tooling including but not limited to Simplifier, HL7 Validator, and Forge.· Hands-on experience with JSON and XML.· Hands-on experience with interoperability standards gap analysis, environmental scan and developing HL7 FHIR implementation guides.· Hands-on experience implementing HL7 FHIR standards and solutions.· Excellent communication skills both verbal and written, and strong partner engagement skills.· Time management skills, with the ability to manage tight deadlines and prioritize multiple projects.Responsibilities:· Conduct requirements gathering, develops documentation, including presentations and briefing notes and conducts partner engagement.· Work with different partners and subject matter experts from different backgrounds (clinical, business, and technical).· Interact with the business partners and subject matter experts in order to understand their requirements through gathering, documenting, and analyzing business needs and requirements.· Develop and document HL7 FHIR artifacts and supporting documentation.· Validate, troubleshoot, and problem solve the HL7 FHIR artifacts.Desired Skills:· Knowledge and experience with existing OH digital health assets and standards.· Knowledge and experience with structured clinical documents.· Knowledge and experience with HL7 FHIR, Canadian and International Terminology Standards and FHIR Structure Data Capture (SDC).· Familiarity with Microsoft Products, with a preference for candidates that have experience with Microsoft based cloud tools (e.g., Microsoft Office 365).· Knowledge of Healthcare Information Systems used throughout the province of Ontario.· Ability to readily identify, assess and mitigate implementation and adoption issues.· Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills.· A team player with a track record for meeting deadlines.Required Skills:· FHIR standards assessment, selection, development, and maintenance processes· Research and analysis· Communication and collaboration· Partner engagement and managementRequired Experience / Evaluation Criteria: * Knowledge and experience designing and implementing HL7 Fast Healthcare Interoperability Resources (FHIR) standard by demonstrating experience and processes for conducting detailed standards research, gap analysis and recommendations.: 15 points

  • Knowledge and experience developing and maintaining HL7 FHIR implementation guides including publication, versioning, ongoing maintenance and deprecation, including work with standards development organizations or standards maintenance organizations to advance the quality and usability of standards.: 15 points
  • Knowledge and experience of the development and implementation of HL7 FHIR standards including use in clinical documents (clinical notes and diagnostic reports), eNotifications and subscriptions.: 20 points
  • Knowledge and experience of HL7 FHIR tooling including but not limited to Simplifier, HL7 Validator, and Forge.: 20 points
  • Experience in implementing interoperable digital health solutions, including assessing readiness of existing clinical information systems for collection/submission of standards-based clinical information to the Electronic Health Record (EHR) with consideration of effective workflow.: 10 points
  • Knowledge and experience of the development and implementation of terminology standards (LOINC, and SNOMED CT/SNOMED CT-CA), including use in electronic forms, referrals and other solutions that reduce the use of paper faxing. Experience with forms design, development, maintenance and harmonization including electronic.: 10 points
  • Knowledge and understanding of the standards lifecycle and the Digital Health standards landscape (Canadian/pan-Canadian, and international standards), and Digital Health initiatives in other jurisdictions (local, regional, provincial).: 5 points
  • Knowledge and strong understanding of jurisdictional Electronic Health Record (EHR) projects, interoperability services and integration with healthcare initiatives within regional healthcare organizations for clinical data repositories, and other associated healthcare information systems in use within a jurisdiction.: 5 points

Total: 100 pointsDeliverables Include:· Perform requirement elicitation, validation, and documentation, including reviewing and analyzing existing relevant specifications to inform the requirements for the new FHIR implementation guide.· Perform environmental scans, Data Standards research and presentation of results· Data Standards assessments and analysis for harmonization and interoperability· Consult and collaborate with partners to develop and/or update Standards Implementation Guide contents using Simplifier and Forge:o Business narratives (e.g., Use Cases, Business Models and Rules, etc.)o Technical and FHIR artifactso Terminology artifacts· Validate Standards Implementation Guide:o Validate FHIR Artifacts using HL7 Validator or other validator as designated by OH DHSo Validate technical and FHIR artifacts with partners (e.g., Architecture, Clinical, Privacy, Analytics, DHS, etc.)o Collaborate with partners to troubleshoot validation issues· Provide data standards orientation· Complete walkthrough of specifications· Provide testing support from a data standards perspective· Apply iterative approach to conduct regular review sessions to demonstrate the work in progress with DHS and other teams as appropriate, receive feedback and make timely updates to the deliverables accordingly.· Develop digital health standards assessments (i.e., Conceptual, Logical, Physical) to support Project Delivery Committee and other governance structures.· Present digital health standards assessments to DHS and other internal and external OH partners.· Participate in collaboration with DHS team at partners meetings and workshops.· Develop and present weekly report of deliverables, time, and status updates.· Provide knowledge transfer documents and conduct knowledge transfer sessions for all project deliverables with assigned Ontario Health subject matter experts.· Follow Ontario Health and DHS guidelines for documentation, templates, and data storage and organization.· Complete deliverables in adherence to Ontario Health guidelines for all communication, email, messaging, etc.Knowledge Transfer Details:

  • The Candidate will ensure full knowledge transfer is provided to the Ontario Health team before end of engagement. Some of this might occur at the end of the engagement but will also be shared as information is obtained/consolidated. Key deliverables will be shared with team.
  • The Candidate must provide all related documentation as part of Knowledge transfer protocol. Documents will be reviewed by the appropriate leads and signed off by manager/director.
  • The candidate will work collaboratively with OH team throughout the assignment and ensure key deliverables, milestones, and documentation are shared.
  • A walkthrough of any demos, development, etc. will be required before end of engagement.

Must Haves:

  • 5-10 years’ experience with extensive knowledge and understanding of digital health standards including but not limited to HL7 FHIR, clinical terminologies (e.g., SNOMED-CT, LOINC) and their application.
  • 5-10 years’ experience with extensive knowledge and understanding of pan-Canadian digital health standards and tooling.
  • 5-10 years’ of hands-on experience with HL7 FHIR tooling including but not limited to Simplifier, HL7 Validator, and Forge
  • 5-10 years’ of hands-on experience with interoperability standards gap analysis, environmental scan and developing HL7 FHIR implementation guides

Solution Architect – Atlantis – Toronto, ON

Company: Atlantis

Location: Toronto, ON

Expected salary:

Job date: Thu, 12 Dec 2024 23:06:10 GMT

Job description: Role : Solution Architect – Marketing TechnologiesLocation : Toronto,ON(HYBRID)Duration : longterm contractRole name: Solution Architect
Role Description: Over 2 years of experience in architecting, designing, and implementing integrated marketing solutions with a focus on personalization, using SaaS platforms (such as Adobe Experience Platform, Adobe Real-time Customer Data, and Adobe Journey Optimizer).Proficient in data and application integration patterns, including Domain-Driven design, APIs, messaging, streaming, and both synchronous and asynchronous communication.2+ years of experience in leading architecture activities like designing, roadmap, & proof-of-conceptsContinuously research current and emerging technologies and propose changes where needed.Strong organizational and leadership skillsLead the design and delivery of end-to-end technology solutions within the Marketing technology domain, emphasizing on personalization at scale and Commerce discovery.Accountable for providing scalable, reliable, and secure system integration solutions.Ensure simplification of the technology application landscape there by achieving efficiency gains in terms cost, revenue and resources while ensuring uncompromised delivery of business value to clients.Contribute to the creation of conceptual solution and component-level architectures.Responsible for ensuring that systems are designed to meet expected performance, incorporate robust observability, and strike a balance between emergent design principles.Support data architecture needs to integrate data across multiple platforms including but not limited to GCP, Adobe Real Time Customer Data Platform, etc.Act as a liaison and work closely with enterprise architects, business architects, product owners, technical analysts, developers, and other key partners in facilitating effective communication and collaboration.Comfortable working in a self-guided manner with the ability to prioritize tasks and manage your own time efficiently, without direct input or oversight.
Competencies: Digital : Adobe Marketo, Digital : SecDevops, Digital : Adobe Experience Platform, Adobe Journey Optimizer, Documentation Development
Experience (Years): 10 & AboveNeelam uday babuApptoza Inc.Phone: (647)-953-1630 Ext 4630Email:Website:

The role is for a Solution Architect in Marketing Technologies based in Toronto, ON. The ideal candidate should have over 2 years of experience in architecting and implementing integrated marketing solutions with a focus on personalization using SaaS platforms such as Adobe Experience Platform. They should also be proficient in data and application integration patterns and have experience in leading architecture activities. The role involves leading the design and delivery of end-to-end technology solutions within the Marketing technology domain, ensuring scalability, reliability, and security. The candidate should have strong organizational and leadership skills and be able to work in a self-guided manner. Key competencies include Adobe Marketo, Adobe Experience Platform, and SecDevops. The contact person for this role is Neelam Uday Babu from Apptoza Inc. with contact information provided.

Deloitte – Lead Architect Contact Centre, Service Excellence – Future of Service – Toronto, ON

Company: Deloitte

Location: Toronto, ON

Expected salary: $84000 – 175000 per year

Job date: Wed, 11 Dec 2024 23:13:46 GMT

Job description: Job Type: Permanent
Work Model: Hybrid
Reference code: 127814
Primary Location: Toronto, ON
All Available Locations: Toronto, ONOur PurposeAt Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.By living our Purpose, we will make an impact that matters.

  • Learn from deep subject matter experts through mentoring and on the job coaching
  • Be encouraged to deepen your technical skills…whatever those may be.
  • Have many careers in one Firm.

What will your typical day look like?We are seeking a Manager for our Technology & Transformation (T&T) division, who will focus primarily on the Future of Service (Contact Centre) offering with our national practice. As a Lead Architect, you will support engagement teams in the delivery of consulting mandates, by following proven practices and by ensuring the complete satisfaction of our customers. You will also support consulting sales activities, including the writing of service proposals. Finally, you will monitor and suggest new training to ensure your own development and that of the members of the team. You will play a key role in the coaching of our consulting team.About the teamIn good company. With the T&T team, you will be exposed to leading-edge technology in an environment focused on innovation and entrepreneurship. We are constantly looking for bright employees who are passionate about technology and seek to maximize the value we deliver to our clients. As a team member of T&T, you will be joining a team of passionate professionals from various backgrounds, who share a common interest in technology and customer service. If you are always yearning to learn more and rise to new heights in a fast-paced environment that is continuously evolving, this is the place or you.Enough about us, let’s talk about youAs a Lead Architect Contact Centre, you are someone with:

  • 8 years or more of relevant experience in providing architecture solution advisory services for Contact Centre or Service Desk/Delivery domains within an enterprise.
  • Bachelor’s degree in computer science or business, preferably a graduate degree, and you are well- versed in contact centre technologies and telephony capabilities.
  • Experience working with contact centre business stakeholders which has provided you with a strong foundational knowledge of how contact centre operations work and key capabilities such as channel interaction routing, workforce management, quality management and business application architectures.
  • Experience working with modern cloud-based contact centre technologies (i.e. CCaaS, AI/GenAI) and their applications to contact centre capabilities to improve both the customer/client and employee experience (previous experience with leading vendors such as Genesys, Five9, NICE, Google, or AWS is strongly recommended).
  • Relevant certifications from one or more CCaaS vendors
  • Who wants to use your depth of knowledge to help your clients, but also demonstrate a strong ability to adapt and learn new capabilities.
  • Experience with remote working models and able to travel for work nationally (as required)
  • Strong communication, synthesis and analysis skills with experience presenting to senior leadership audiences.
  • Experience designing, developing and evaluating technical specifications for contact centre technologies.
  • Experience documenting solution designs & specifications in Solution Design Documents, Non-Functional Requirements Documents, Architecture Documents, or similar documentation.
  • Experience in collaborating with architects, developers and SMEs to establish a technical vision and align on technical design decisions.

Total RewardsThe salary range for this position is $84,000 – $175,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people’s unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as “Deloitte Days”), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life.Be yourself, and more.We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.You shape how we make impact.Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.Be the leader you want to beSome guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.Have as many careers as you want.We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.The next step is yoursAt Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our , and the .We encourage you to connect with us at if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.

Architect (Healthcare) – Kasian – Vancouver, BC

Company: Kasian

Location: Vancouver, BC

Job description: : Project Planning Work with the Project Manager (PM) to create work plans, drawing lists, scope of services, budgets… Manager/ Project Director Interact with clients on a broad range of sensitive administrative and management issues…
This content outlines the tasks involved in project planning including creating work plans, drawing lists, and budgets with the Project Manager. The Project Director also interacts with clients on various administrative and management issues.
Job Description

We are seeking a highly motivated and organized individual to join our team as a Sales Administrator. The successful candidate will be responsible for managing and maintaining customer accounts, processing sales orders, and providing administrative support to the sales team.

Key responsibilities include:
– Processing sales orders accurately and efficiently
– Corresponding with customers via phone and email to address any inquiries or issues
– Generating reports and maintaining sales data
– Providing administrative support to the sales team as needed
– Assisting with special projects and other duties as assigned

The ideal candidate will have:
– Strong attention to detail and accuracy
– Excellent communication and interpersonal skills
– Proficiency in Microsoft Office Suite
– Ability to work independently and as part of a team
– Previous experience in a sales or administrative role is preferred

If you are a self-starter with a passion for customer service and sales support, we want to hear from you. Apply now to join our dynamic team!

Expected salary:

Job date: Thu, 12 Dec 2024 01:07:02 GMT