AutoCanada – Director, Talent Management – People & Culture – Toronto, ON

Company: AutoCanada

Location: Toronto, ON

Expected salary: $125000 – 150000 per year

Job date: Wed, 07 May 2025 04:33:26 GMT

Job description: Join the ride!Position: Director, Talent Management – People & CultureLocation: Remote or Hybrid (London, Toronto, or Edmonton)Classification: Full-TimeSalary Range: $125,000 – $150,000 plus 20% bonusAutoCanada is the largest Canadian owned and publicly traded automotive dealer group operating in Canada and the US. We are innovative, data-driven and our commitment to our Team Members, customers and operational excellence fuels our success.We find opportunities to reward high-performers regularly and are looking for managers that empower and motivate their teams to do their very best. We want someone whose values align with our own and can support our people-driven culture of learning and continuous development. Working here is fast-paced, non-stop, and a little unpredictable—and we love it.Your area of focus.Shape the Future of Talent at AutoCanada! Are you a visionary and results-oriented leader passionate about building exceptional teams? AutoCanada is on an exciting growth journey, and we’re seeking a dynamic and experienced Director of Talent Management to spearhead our efforts in attracting, developing, and retaining top talent across our national network. In this pivotal role, you’ll have the opportunity to make a significant impact by leading our Talent Acquisition team and driving impactful strategies in Performance Management, Talent Identification and Succession Planning, Talent Development, Talent Retention, and Diversity, Equity, Inclusion, and Belonging (DEIB) initiatives.What drives your day-to-day?End-to-End Talent Strategy:

  • Develop and implement comprehensive strategies for acquiring, managing, and developing talent to meet AutoCanada’s current and future needs.
  • Collaborate with senior leaders across the organization to align talent management strategies with business objectives.
  • Develop a holistic talent management framework encompassing performance management, team member development, succession planning, career pathways, and engagement.
  • Ensure talent management strategies align with the organization’s culture, values, and long-term vision

Talent Acquisition:

  • Lead the talent acquisition team and process, including forecasting hiring needs, developing job descriptions, and partnering with recruitment teams to attract and select high-caliber candidates.
  • Ensure effective recruitment processes and practices are in place to support the company’s growth.
  • Liaise and build strong relationships with candidates, key schools and universities to create a pipeline of future talent.

Performance Management:

  • Develop the design and implementation of AutoCanada’s performance management systems.
  • Ensure continuous feedback and development processes are in place to enhance team member performance.
  • Facilitate goal setting and alignment to ensure objectives are in line with organizational goals.

Talent Identification and Succession Planning:

  • Develop and manage programs for identifying high-potential team members and preparing them for future leadership roles.
  • Implement succession planning strategies to ensure leadership continuity.
  • Analyze key talent data and present insights to senior leaders to inform strategic decisions.

Talent Development:

  • Create and oversee programs for team member development, including training, mentorship, and career progression.
  • Partner with the AutoCanada University team in the development and implementation of a General Manager development program to prepare future leaders.
  • Foster a culture of continuous learning and professional growth.

Talent Retention:

  • Develop retention strategies to keep valuable team members engaged and committed to the organization.
  • Monitor team member satisfaction and engagement and address any issues that may impact retention.
  • Collaborate with managers to create retention plans and initiatives that support team member career growth and satisfaction.

Diversity, Equity, Inclusion, and Belonging (DEIB):

  • Design, implement and lead DEIB initiatives to promote a diverse and inclusive workplace.
  • Develop strategies to ensure all team members feel valued and included.

Data Analysis and Reporting:

  • Analyze talent metrics to inform decision-making and measure the effectiveness of talent management initiatives.
  • Develop and present reports on key talent management metrics to senior leadership.

What are the must-haves…

  • Bachelor’s degree in human resources management, business administration, or related field. Master’s degree preferred.
  • Proven experience in talent management, including talent acquisition, performance management, and team member development.
  • Experience in program and project management, including the ability to manage multiple projects simultaneously and deliver results within deadlines.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal skills.
  • Demonstrated commitment to DEIB principles.
  • Automotive/Dealership and/or Retail experience is an asset.
  • Strong proficiency in using MS Office (Excel, PowerPoint, etc.).
  • Experience and ability to work with HRIS & ATS software (e.g., Workday, ADP) are considered an asset.

The Perks.

  • Competitive Compensation and Benefits Package
  • Employee Vehicle Purchase & Service Plans
  • Employee and Family Assistance Programs
  • Company-wide appreciation events and contests throughout the calendar year
  • Professional development and the opportunity to grow your career

And those are just the basics. We strive every day to create a workplace culture that embraces diversity and inclusivity, ensures fairness and equal opportunities, and fosters a sense of belonging for all Team Members. As an equal opportunity employer, we actively support everyone in expressing themselves and reaching their full potential.Can you picture yourself here already?We hope so. It’s equally as important that you choose us as we choose you. Take a sneak peek at what we think makes this one of the best workplaces around.If you think you’re a good fit to come along on our ride, apply now through our website at www.autocan.ca/careers. We thank all applicants for their interest; however, only those selected for an interview will be contacted.Our commitment extends to reaching out to individuals from various backgrounds and identities. We do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental/physical disabilities. AutoCanada is committed to collaborating with and providing reasonable accommodations to individuals with disabilities. If you need accommodation during the recruitment process, please inform your recruiter.

AutoCanada – Fixed Operations Director (Remote) – East – Ontario

Company: AutoCanada

Location: Ontario

Expected salary: $100000 per year

Job date: Wed, 15 Jan 2025 06:32:39 GMT

Job description: Join the ride!Position: Fixed Operations Director – East
Region: Manitoba, Ontario, Nova Scotia,New Brunswick, Quebec
Location: Remote, Ontario region
Salary: $100,000 + bonus
Classification: Corporate, Full Time – Tavel requiredAutoCanada is the largest Canadian owned and publicly traded automotive dealer group operating in Canada and the US. We are innovative, data-driven and our commitment to our Team Members, customers and operational excellence fuels our success.Our corporate and dealership Team Members are at the heart of our success, building long-lasting, trust-based relationships with customers across Canada. Our national network provides opportunities and support to build the career that’s right for you. Working here is fast-paced, non-stop, and a little unpredictable—and we love it.Your area of focus.The Fixed Operations Director is a senior leadership role responsible for overseeing and managing the fixed operations of multiple locations within a specific geographic region. Fixed operations typically include the service, parts, and body shop departments within automotive dealerships.What drives your day-to-day?From a regional perspective, working with the onsite Fixed Operations and Service Managers, oversee and direct all aspects of the Service, Parts, and Detail Departments:

  • Understand and comply with Federal, Provincial, local and OEM regulations that affect repair operations.
  • Understand and ensure compliance with manufacturer warranty and policy procedures.
  • Make customer satisfaction a Platform priority and monitor results & feedback.

Analysis and forecasting:

  • Assist the Fixed Operations teams at each location to forecast goals and objectives.
  • Prepare and administer an annual operating budgets.
  • Establish and maintain good working relationships with Fixed Operations Managers, Service Managers to ensure smooth and cohesive operation at each dealership.
  • Monitor and analyze the East Platform performance, identifying areas for improvement and implementing strategies to maximize efficiency and profitability
  • Make data-informed decisions based on a sound understanding of organizational priorities, customer feedback, analytics, benchmarks, industry reporting and emerging trends.

Leadership, Mentorship & Training:

  • Lead, partner and mentor Fixed Operations Managers at each dealership in the region assigned
  • Engaging and motivating the Fixed Operations Managers and their service and parts teams teams to achieve key goals, performance expectations and AutoCanada’s best practice processes.
  • Foster professional team member development and coordinate with department managers to determine need for advanced training.

What are the must-haves…

  • 5+ years related experience and/or training, or equivalent combination of education and experience.
  • 7+ years of leadership experience in a Fixed Operations and or Service Manager capacity.
  • Stellantis, GM and Ford experience is preferred, but not necessary.
  • Experience with overseeing multiple Fixed Operations rooftops is a considerable asset.
  • A working knowledge of CDK.
  • Strong leadership skills with the ability to motivate and guide a team
  • Excellent communication and interpersonal skills, with a focus on providing exceptional customer service.
  • A keen ability to turn data into progressive improvement through consultation
  • In-depth knowledge of automotive service and parts operations, including diagnostic procedures, technical expertise, and parts management
  • Demonstrated ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
  • Valid driver’s license and clean driving record.
  • Ability to travel when required
  • Must be legally authorized to work in Canada.
  • Bilingual language skills preferred (French & English as this role may be required to communicate in French and English)

The Perks.

  • Competitive Compensation and Benefits Package
  • Employee Vehicle Purchase & Service Plans
  • Employee and Family Assistance Programs
  • Company-wide appreciation events and contests throughout the calendar year
  • Professional development and the opportunity to grow your career

And those are just the basics. We strive every day to create a workplace culture that embraces diversity and inclusivity, ensures fairness and equal opportunities, and fosters a sense of belonging for all Team Members. As an equal opportunity employer, we actively support everyone in expressing themselves and reaching their full potential.Can you picture yourself here already?We hope so. It’s equally as important that you choose us as we choose you. Take a sneak peek at what we think makes this one of the best workplaces around.If you think you’re a good fit to come along on our ride, apply now through our website at www.autocan.ca/careers. We thank all applicants for their interest; however, only those selected for an interview will be contacted.Our commitment extends to reaching out to individuals from various backgrounds and identities. We do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental/physical disabilities. AutoCanada is committed to collaborating with and providing reasonable accommodations to individuals with disabilities. If you need accommodation during the recruitment process, please inform your recruiter.INFODirecteur de service, service manager, service advisor, fixed operations, director of fixed operations, service department, FOM, automobile, Ford, Chevrolet, Stellantis, Chrysler, director of Service Operations, Dodge, Chrsyler, Jeep, Ram, Hell Cat, Demon, Charger, Journey, Saskatchewan, Manitoba, Nova Scotia, Ontario, New Brunswick.

AutoCanada – Fixed Operations Director (Remote) – Domestic East – Ontario

Company: AutoCanada

Location: Ontario

Expected salary: $100000 per year

Job date: Wed, 15 Jan 2025 00:54:54 GMT

Job description: Join the ride!Position: Fixed Operations Director – Domestic East
Region: Saskatchewan, Manitoba, Ontario, Nova Scotia & New Brunswick
Location: Remote, Ontario region
Salary: $100,000 + bonus
Classification: Corporate, Full Time – Tavel requiredAutoCanada is the largest Canadian owned and publicly traded automotive dealer group operating in Canada and the US. We are innovative, data-driven and our commitment to our Team Members, customers and operational excellence fuels our success.Our corporate and dealership Team Members are at the heart of our success, building long-lasting, trust-based relationships with customers across Canada. Our national network provides opportunities and support to build the career that’s right for you. Working here is fast-paced, non-stop, and a little unpredictable—and we love it.Your area of focus.The Fixed Operations Director is a senior leadership role responsible for overseeing and managing the fixed operations of multiple locations within a specific geographic region. Fixed operations typically include the service, parts, and body shop departments within automotive dealerships.What drives your day-to-day?From a regional perspective, working with the onsite Fixed Operations and Service Managers, oversee and direct all aspects of the Service, Parts, and Detail Departments:

  • Understand and comply with Federal, Provincial, local and OEM regulations that affect repair operations.
  • Understand and ensure compliance with manufacturer warranty and policy procedures.
  • Make customer satisfaction a Platform priority and monitor results & feedback.

Analysis and forecasting:

  • Assist the Fixed Operations teams at each location to forecast goals and objectives.
  • Prepare and administer an annual operating budgets.
  • Establish and maintain good working relationships with Fixed Operations Managers, Service Managers to ensure smooth and cohesive operation at each dealership.
  • Monitor and analyze the East Platform performance, identifying areas for improvement and implementing strategies to maximize efficiency and profitability
  • Make data-informed decisions based on a sound understanding of organizational priorities, customer feedback, analytics, benchmarks, industry reporting and emerging trends.

Leadership, Mentorship & Training:

  • Lead, partner and mentor Fixed Operations Managers at each dealership in the region assigned
  • Engaging and motivating the Fixed Operations Managers and their service and parts teams teams to achieve key goals, performance expectations and AutoCanada’s best practice processes.
  • Foster professional team member development and coordinate with department managers to determine need for advanced training.

What are the must-haves…

  • 5+ years related experience and/or training, or equivalent combination of education and experience.
  • 7+ years of leadership experience in a Fixed Operations and or Service Manager capacity.
  • Stellantis, GM and Ford experience is preferred, but not necessary.
  • Experience with overseeing multiple Fixed Operations rooftops is a considerable asset.
  • A working knowledge of CDK.
  • Strong leadership skills with the ability to motivate and guide a team
  • Excellent communication and interpersonal skills, with a focus on providing exceptional customer service.
  • A keen ability to turn data into progressive improvement through consultation
  • In-depth knowledge of automotive service and parts operations, including diagnostic procedures, technical expertise, and parts management
  • Demonstrated ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
  • Valid driver’s license and clean driving record.
  • Ability to travel when required
  • Must be legally authorized to work in Canada.

The Perks.

  • Competitive Compensation and Benefits Package
  • Employee Vehicle Purchase & Service Plans
  • Employee and Family Assistance Programs
  • Company-wide appreciation events and contests throughout the calendar year
  • Professional development and the opportunity to grow your career

And those are just the basics. We strive every day to create a workplace culture that embraces diversity and inclusivity, ensures fairness and equal opportunities, and fosters a sense of belonging for all Team Members. As an equal opportunity employer, we actively support everyone in expressing themselves and reaching their fullCan you picture yourself here already?We hope so. It’s equally as important that you choose us as we choose you. Take a sneak peek at what we think makes this one of the best workplaces around.If you think you’re a good fit to come along on our ride, apply now through our website at www.autocan.ca/careers. We thank all applicants for their interest; however, only those selected for an interview will be contacted.Our commitment extends to reaching out to individuals from various backgrounds and identities. We do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental/physical disabilities. AutoCanada is committed to collaborating with and providing reasonable accommodations to individuals with disabilities. If you need accommodation during the recruitment process, please inform your recruiter.INFODirecteur de service, service manager, service advisor, fixed operations, director of fixed operations, service department, FOM, automobile, Ford, Chevrolet, Stellantis, Chrysler, director of Service Operations, Dodge, Chrsyler, Jeep, Ram, Hell Cat, Demon, Charger, Journey, Saskatchewan, Manitoba, Nova Scotia, Ontario, New Brunswick.

AutoCanada – Senior Analyst – Toronto, ON

Company: AutoCanada

Location: Toronto, ON

Expected salary: $80000 – 100000 per year

Job date: Wed, 15 Jan 2025 04:47:34 GMT

Job description: Join the ride!Position : FP&A Senior Analyst
Office : Calgary Office
Location : Toronto, ON (Remote)
Classification : Full Time
Salary: $80,000 – $100,000 + BonusAutoCanada is the largest Canadian owned and publicly traded automotive dealer group operating in Canada and the US. We are innovative, data-driven and our commitment to our Team Members, customers and operational excellence fuels our success.Our Corporate Team plays an important role in our company’s growth and stewards the AutoCanada brand across all lines of business in our national network. Working here is fast-paced, non-stop, and a little unpredictable—and we love it.Your area of focusFinancial Planning and Analysis (FP&A) acts as a financial advisor and trusted business partner to actively support decision-making throughout AutoCanada. The FP&A Senior Analyst will play a pivotal role in financial analysis, business planning, and internal reporting. We are looking for a curious, hard-working, and driven problem-solver with a ‘let’s-get-it-done’ attitude, eager to develop alongside our growing FP&A team.What drives your day-to-day?

  • Support financial planning, budgeting, and forecasting processes to ensure timely delivery to Executive team and stakeholders
  • Monitor, analyze, and report on the company’s financial performance against management and industry KPIs and budget
  • Utilize financial knowledge and business acumen to evaluate capital investment decisions, and synthesize findings into cohesive recommendations
  • Contribute to performance analysis and preparation of board materials
  • Identify process and cost optimization opportunities across the business
  • Assist with ad hoc reporting, analysis, and cross-functional projects

What Are The Must Haves…

  • Bachelor’s degree in a relevant field such as Business, Accounting, Economics, Finance, or related field
  • 1-3 years of experience in finance, accounting, or related analytical field
  • Proficiency with Microsoft Word, Excel, and PowerPoint in a SharePoint environment
  • Excellent communication and presentation skills, with the ability to convey complex concepts to non-finance stakeholders
  • Strong financial modelling skills and ability to translate numerous data points into actionable and easy to understand insights

The Perks.

  • Competitive Compensation and Benefits Package
  • Employee Vehicle Purchase & Service Plans
  • Employee and Family Assistance Programs
  • Paid holiday and flex time for full time AutoCanada employees
  • Company-wide appreciation events and contests throughout the calendar year
  • Professional development and the opportunity to grow your career

And those are just the basics. We strive every day to create a workplace culture that embraces diversity and inclusivity, ensures fairness and equal opportunities, and fosters a sense of belonging for all Team Members. As an equal opportunity employer, we actively support everyone in expressing themselves and reaching their fullCan you picture yourself here already?We hope so. It’s equally as important that you choose us as we choose you. Take a sneak peek at what we think makes this one of the best workplaces around.If you think you’re a good fit to come along on our ride, apply now through our website at www.autocan.ca/careers. We thank all applicants for their interest; however, only those selected for an interview will be contacted.Our commitment extends to reaching out to individuals from various backgrounds and identities. We do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental/physical disabilities. AutoCanada is committed to collaborating with and providing reasonable accommodations to individuals with disabilities. If you need accommodation during the recruitment process, please inform your recruiter.

Sales Consultants – AutoCanada – Mississauga, ON

Company: AutoCanada

Location: Mississauga, ON

Expected salary:

Job date: Thu, 17 Oct 2024 03:53:55 GMT

Job description: required with experience in retail, sales, marketing, and customer service being preferred Ability to meet the physical demands of the… salesperson, care salesman, customer service, retail, account executive, enrollment advisor, personal trainer, sales, marketing…

AutoCanada – Senior Product Specialist – Waterloo, ON

Company: AutoCanada

Location: Waterloo, ON

Job description: , marketing, and customer service being preferred Ability to meet the physical demands of the position, which includes: standing…
Companies are looking for employees who have experience in marketing and customer service, and who are also able to meet the physical demands of the job, such as standing for long periods of time.
Job Description

We are looking for a talented and motivated Account Manager to join our team. The Account Manager will be responsible for managing a portfolio of clients, building strong relationships with key stakeholders, and driving business growth.

Responsibilities:
– Manage a portfolio of clients, including developing relationships and understanding their business needs
– Develop and implement account plans to drive growth and increase revenue
– Identify opportunities to upsell and cross-sell products and services
– Collaborate with internal teams to ensure client satisfaction and deliver on client objectives
– Monitor client performance and KPIs to ensure success
– Stay current on industry trends and best practices

Qualifications:
– Bachelor’s degree in Marketing, Business, or related field
– 3+ years of experience in account management or client services
– Strong communication and interpersonal skills
– Ability to build and maintain relationships with clients
– Proven track record of driving business growth
– Experience with CRM software is a plus

If you are a strategic thinker with a passion for building relationships and driving business growth, we would love to hear from you. Apply now to join our team!

Expected salary:

Job date: Sun, 30 Jun 2024 01:54:37 GMT

AutoCanada – Sales Consultant – Hamilton, ON

Company: AutoCanada

Location: Hamilton, ON

Job description: required with experience in retail, sales, marketing, and customer service being preferred Ability to meet the physical demands of the…, marketing, market, sell, video, retail, manager, store, college, customer, service, training, telephone, telesales, inside sales…
Candidates with experience in retail, sales, marketing, and customer service are preferred for a job opportunity that requires meeting physical demands. The role involves marketing, selling, and managing a retail store using various techniques such as video marketing and telesales. Training in customer service and college education are also desired qualifications for this position.
The job description from the provided website appears to be for a “Sales Engineer” position. Some of the key responsibilities listed in the job description include:

– Developing sales strategies to drive revenue growth and expand customer base
– Providing technical support and product demonstrations to potential clients
– Building strong relationships with customers and understanding their needs
– Collaborating with the sales team to achieve sales targets and goals
– Keeping up-to-date with industry trends and developments
– Managing and maintaining relationships with existing clients
– Traveling to customer locations as needed for sales meetings and presentations
– Working closely with internal teams to ensure customer satisfaction and success

Overall, the Sales Engineer role seems to involve a combination of technical expertise and strong sales skills to effectively promote and sell products or services to clients.

Expected salary:

Job date: Sat, 29 Jun 2024 06:23:14 GMT

AutoCanada – Sales Consultant – Hamilton, ON

Company: AutoCanada

Location: Hamilton, ON

Job description: required with experience in retail, sales, marketing, and customer service being preferred Ability to meet the physical demands of the…, customer service, retail, account executive, enrollment advisor, personal trainer, sales, marketing, market, sell, video…
Experience in retail, sales, marketing, and customer service is preferred for a position that involves meeting physical demands. The job includes tasks such as customer service, sales, marketing, and selling products or services through various means, such as video. Other related positions that may be considered for the job include account executive, enrollment advisor, and personal trainer.
Position: Customer Service Representative

Location: Toronto, ON

Job Type: Full-time, Permanent

Salary: $16 – $21 per hour

Company Overview:
Our client is a leading telecommunications company that provides a wide range of services to customers across Canada. They are currently seeking a Customer Service Representative to join their dynamic team in Toronto.

Responsibilities:
– Answer incoming calls from customers and assist with inquiries, product information, and issue resolution
– Respond to customer emails in a timely and professional manner
– Process orders, returns, and exchanges using the company’s system
– Work collaboratively with other team members to ensure outstanding customer service
– Keep accurate records of customer interactions and transactions

Requirements:
– High school diploma or equivalent
– Previous experience in customer service or a related field is preferred
– Strong communication skills, both verbal and written
– Excellent problem-solving abilities and attention to detail
– Proficiency in Microsoft Office applications
– Ability to work in a fast-paced environment and multitask effectively

Benefits:
– Competitive salary with opportunities for advancement
– Comprehensive benefits package
– On-the-job training and professional development opportunities
– Dynamic and collaborative work environment

If you are a customer-focused professional with a passion for providing exceptional service, we encourage you to apply for this exciting opportunity. Join our team and become a valuable member of our growing company. Apply now!

Expected salary:

Job date: Fri, 17 May 2024 07:46:32 GMT