Tag: Bank

‘The start date of this job is flexible and in order to find the best candidate the job may remain open much longer than the date mentioned on this posting… or you may be asked to start sooner than the expected start date if you are able to do so !’

Please read the job description below. If this interests you, please send a MS-Word version copy of your resume (ASAP) along with a telephone contact number: E-mail to ssingh@teamrecruiter.com

Please mention the job title above in the subject line
The recruiter in charge of this role is Sunita

After you have submitted your resume via e-mail please complete the application for this specific job by clicking ‘Submit Your Resume for this Job’ at the bottom of this page to match your resume to the job.

If you are interested in further opportunities, why not also do a general registration in our database. By visiting our website and clicking on ‘Database Registration’

If you do not think you are a match for this opportunity, but know someone who is, feel free to forward this email to them and you will be eligible for a referral bonus upon a successful hire.

Requirements:
JOB DESCRIPTION
As Manager, Customer Segments, you will play an important role in key projects and in the day-to-day operations of the Bank at Work (BAW) and Best of group banking programs. You will provide support to the Program Director, Customer Segments on a wide array of tasks to ensure excellence in program design, development and delivery, and accelerated customer growth for Personal Banking. In this role, you will have the opportunity to apply your knowledge and skills in relationship management; banking/benefits program design, development, and operation; project management, and data and process analysis.

Familiarity with customer segmentation and strategy.
1. Build and maintain trusting relationships with public and private organizations and internal business partners to deliver against key group banking strategic priorities.
2. Evaluate and report on competitor group banking programs on an on-going basis to understand positioning, pricing, strengths, and weaknesses.
3. Encourage and support innovation and the development of best-in-class group banking programs.
4. Deliver greater productivity by identifying and ensuring that key group banking business processes, policies and supporting infrastructure are aligned to meet the needs and enhance the experience of our customers and satisfy all regulatory requirements.
5. Identify and support initiatives to grow the group banking customer base in Bank and partner channels, including offsite sales and optimizing the activation of sponsorship properties
6. Support the Program Director, Customer Segments in the engagement of the Sales and Distribution team and in the development of training and engagement strategies, in partnership with the Sales Force Effectiveness team, to drive branch acquisition metrics.
7. Partner with Marketing and Digital Sales teams on content and to drive digital acquisition metrics in paid, unpaid and secured site channels.
8. Monitor customer acquisition and share of wallet KPIs and trends and socialize results/information with business partners.

Key Performance Indicators
Partner relations
Growth of the customer base
Product – mix
Channel mix – CPA
Program profitability

Cross Functional Relationships
Partners with public and private organizations, Everyday Banking, North American Retail Payments, Personal Lending, P&C Segment Marketing, Sales and Distribution, Digital Sales, Analytics, Legal & Compliance, Corporate Sponsorships, Diversity and Inclusion

Qualifications:
MUST HAVE’S
– expert relationship management
– product management/ strategy expertise
– sales and results oriented approach
– Good understanding of digital first marketing approach

KNOWLEDGE & SKILLS
Broad organizational awareness
Exceptional oral and written communication skills
Previous experience in a customer/partner facing role preferred
Independent thinker with the ability to work with minimal supervision and handle multiple priorities
Well-developed analytical and problem solving skills with an ability to interpret data to improve processes, drive action plans and results
Understanding of personal banking products and their financial performance
Program design, development, and delivery capabilities
Project and risk management capabilities
Strong MS Excel and PowerPoint presentation skills

Please note that this is the most up to date version of job description available at this time – During Client Interview you will receive additional information – variance may apply !

When you have some time please register in our database (5 minutes process) to be considered for future openings; the link is available on our website at http://www.teamrecruiter.com in the Candidate section. Please follow us on LinkedIn at https://www.linkedin.com/company/teamrecruiter.com/, or on Twitter at https://twitter.com/TeamRecruiter.

We thank all applicants for their interest. Only those who meet the qualifications will be contacted through telephone/email. You are encouraged to register with us in our database to be considered for future positions available.

Please note: Adherence to our end client’s vaccination policy is a requirement

Have a great day.

At Teamrecruiter.com we offer some of the most highly qualified professionals in the workforce. We dedicate an industry trained recruitment specialist to the following areas: IT, Finance, Admin, Sales, Executive Search and Contractors. If you would like to learn more about our full-service recruiting firm please visit our website at www.teamrecruiter.com.

CAMSC and ACSESS certified

“…All Offers are conditional on Client Post-Offer Conditions being met and removed by end client prior to written offer signing”

“Please note that emails from our Recruitment Firm may inadvertently be sent to your Spam Folder. When contacted regarding an employment opportunity, please keep an eye on your Spam/Junk Folder to avoid missing important communication.”

THE EMPLOYER OF RECORD FOR THIS ROLE WILL BE TEAM RECRUITER / SE.

Accommodations are available upon request for all individuals with disabilities taking part in the recruitment and selection process.

Expected salary:

Location: Toronto, ON

Job date: Sat, 12 Nov 2022 23:51:02 GMT

Apply for the job now!