Senior Manager, Expert Services – Financial Services (Banking or Wealth or Insurance) – ServiceNow – Orlando, FL

Company: ServiceNow

Location: Orlando, FL

Expected salary:

Job date: Sun, 05 Oct 2025 01:17:46 GMT

Job description:

Job Description: IT Operations & Digital Transformation Specialist

Overview:
We are seeking an experienced IT Operations and Digital Transformation Specialist to drive innovative solutions and enhance our operational capabilities. This role is integral in collaborating with various service channel organizations, including Management, Product Development, Product Marketing, Training, Sales, Presales, and Enablement teams.

Key Responsibilities:

  • Lead and support IT operations initiatives that facilitate digital transformation across the organization.
  • Collaborate with cross-functional teams to identify and implement improvements in processes and technology.
  • Conduct thorough analyses to understand business needs and translate them into actionable project plans.
  • Foster effective communication and collaboration among departments, ensuring alignment on project goals and objectives.
  • Develop and deliver training materials and programs that empower teams with knowledge and tools for successful digital adoption.
  • Monitor industry trends and best practices to recommend cutting-edge solutions and strategies for continuous improvement.

Qualifications:

  • Proven experience in IT Operations and Digital Transformation.
  • Strong background in working with service channel organizations, including Management, Product Development, Product Marketing, Training, Sales, and Presales teams.
  • Excellent oral and listening skills, with the ability to convey complex information coherently and persuasively.
  • Demonstrated ability to manage multiple projects, meet deadlines, and achieve targeted outcomes.
  • Proficient in using various project management tools and methodologies.

Why Join Us?
Be part of a forward-thinking company committed to leveraging technology to drive business success. You will have the opportunity to play a vital role in shaping our digital landscape while working alongside talented professionals in a dynamic environment.

Senior Manager, Expert Services – Financial Services (Banking or Wealth or Insurance) – ServiceNow – Orlando, FL

Company: ServiceNow

Location: Orlando, FL

Expected salary:

Job date: Sun, 05 Oct 2025 22:22:29 GMT

Job description:

Job Description: IT Operations and Digital Transformations Specialist

Position Overview:

We are seeking an experienced IT Operations and Digital Transformations Specialist to join our dynamic team. This role will focus on optimizing our IT operations and driving successful digital transformation initiatives across the organization. The ideal candidate will have a proven track record of collaborating with service channel organizations and working closely with management, product development, product marketing, training, sales, presales, and enablement teams.

Key Responsibilities:

  • Lead and support IT operations with a focus on efficiency, reliability, and performance improvements.
  • Drive digital transformation projects, ensuring alignment with organizational goals and stakeholder expectations.
  • Collaborate with cross-functional teams, including management, product development, and marketing, to integrate IT solutions across the organization.
  • Work closely with sales and presales teams to enhance technology offerings, ensuring they meet customer needs.
  • Provide training and support to enable effective use of IT systems and processes.
  • Communicate effectively with stakeholders to gather requirements and provide updates on project progress.
  • Actively listen to team members and stakeholders to address concerns and incorporate feedback into operational strategies.

Qualifications:

  • Proven experience in IT operations and digital transformations.
  • Strong background in working with service channel organizations.
  • Experience collaborating with management, product development, product marketing, training, sales, presales, and enablement teams.
  • Excellent oral and written communication skills, with the ability to engage and influence stakeholders at all levels.
  • Strong analytical and problem-solving skills, with a focus on operational excellence.
  • Ability to thrive in a fast-paced, collaborative environment.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for professional development and growth.
  • A dynamic work environment that fosters innovation and teamwork.

Join us to play a pivotal role in shaping the future of our organization through effective IT operations and transformative digital strategies!

Client Care Advisor, Private Banking – Royal Bank of Canada – Vancouver, BC

Company: Royal Bank of Canada

Location: Vancouver, BC

Expected salary:

Job date: Sun, 05 Oct 2025 00:59:01 GMT

Job description: interactions. You will also champion digital education to enable our clients to engage with RBC through the channel of their choice… excellence, digital education, and opportunity spotting As part of the Private Banking Support team, you will understand…

Associate Relationship Manager, Business Banking – CIBC – Toronto, ON

Company: CIBC

Location: Toronto, ON

Expected salary:

Job date: Fri, 10 Oct 2025 07:00:57 GMT

Job description: with Centres of Influence (COIs) within the community to generate referrals to CIBC through both in person and digital channels… relationships. Promote and demonstrate the use of digital banking options and CIBC’s suite of Cash Management products…

The content emphasizes building relationships with Centres of Influence (COIs) in the community to generate referrals to CIBC. It highlights the importance of leveraging both in-person and digital channels to promote CIBC’s offerings, including digital banking options and Cash Management products.

Senior Manager, Expert Services – Financial Services (Banking or Wealth or Insurance) – ServiceNow – Orlando, FL

Company: ServiceNow

Location: Orlando, FL

Expected salary:

Job date: Sun, 05 Oct 2025 01:39:12 GMT

Job description:

Job Description: IT Operations & Digital Transformation Specialist

Position Overview:

We are seeking a dynamic IT Operations & Digital Transformation Specialist who excels in driving impactful change within our organization. This role is pivotal in enhancing our technological capabilities and streamlining operational processes to support our growth in a digital-first environment.

Key Responsibilities:

  • Operational Excellence: Oversee IT operations, ensuring efficient management of technology systems and infrastructure to facilitate seamless service delivery.
  • Digital Transformation Leadership: Drive initiatives that enhance digital capabilities across the organization, enabling a responsive and adaptive business model.
  • Collaboration with Service Channels: Work closely with cross-functional teams including Management, Product Development, Product Marketing, Training, Sales, Presales, and Enablement to align IT strategies with business goals.
  • Stakeholder Engagement: Foster strong relationships with internal stakeholders to understand their needs and advocate for technology solutions that solve business challenges.
  • Training and Enablement: Develop and deliver training programs to ensure teams are equipped with the necessary skills to leverage new technologies and processes effectively.
  • Process Improvement: Identify areas for enhancement within current operations and recommend solutions that optimize performance and drive efficiency.

Qualifications:

  • Proven experience in IT operations and digital transformation projects.
  • Familiarity with service channel organizations and their operational frameworks.
  • Strong knowledge of product development life cycles and product marketing strategies.
  • Exceptional oral and written communication skills, with excellent listening abilities to understand and address team and stakeholder needs.
  • Demonstrated ability to work collaboratively across various teams, fostering a culture of continuous improvement and innovation.

What We Offer:

  • Opportunity to play a critical role in shaping our digital transformation journey.
  • Collaborative and inclusive work environment.
  • Professional development opportunities to enhance your skills and career growth.

If you are passionate about IT operations, eager to drive digital change, and thrive in a collaborative environment, we invite you to apply for this exciting opportunity.

Senior Manager, Expert Services – Financial Services (Banking or Wealth or Insurance) – ServiceNow – Orlando, FL

Company: ServiceNow

Location: Orlando, FL

Expected salary:

Job date: Sun, 05 Oct 2025 22:11:48 GMT

Job description:

Job Title: IT Operations and Digital Transformation Specialist

Job Description:

We are seeking a dynamic IT Operations and Digital Transformation Specialist to join our innovative team. This role demands a strategic thinker with a deep understanding of IT operations and digital transformation initiatives. The ideal candidate will excel in liaising with various service channel organizations, including Management, Product Development, Product Marketing, Training, Sales, Presales, and Enablement teams.

Key Responsibilities:

  • Collaborate with cross-functional teams to drive IT operations and digital transformation strategies that enhance service delivery and operational efficiency.
  • Partner with Product Development and Marketing to align digital solutions with market needs and customer expectations.
  • Work closely with Training and Sales teams to ensure effective enablement of products and services, equipping them with the knowledge and tools needed.
  • Gather and analyze feedback from stakeholders to identify areas for improvement and implement appropriate solutions.
  • Maintain excellent oral and written communication skills to effectively present ideas and strategies to diverse audiences.
  • Foster a collaborative environment that encourages innovation and continuous improvement in IT operations.

Qualifications:

  • Proven experience in IT operations, digital transformation, or related fields.
  • Strong background in managing relationships with service channel organizations.
  • Experience working collaboratively with various departments such as Management, Product Development, Marketing, and Sales.
  • Excellent oral and listening skills, with the capability to convey technical concepts to non-technical audiences.
  • Strong analytical and problem-solving abilities.

Join us to lead impactful digital initiatives and transform our IT operations into a strategic asset for our organization!

Client Care Advisor, Private Banking – Royal Bank of Canada – Vancouver, BC

Company: Royal Bank of Canada

Location: Vancouver, BC

Expected salary:

Job date: Sat, 04 Oct 2025 23:27:32 GMT

Job description: interactions. You will also champion digital education to enable our clients to engage with RBC through the channel of their choice… excellence, digital education, and opportunity spotting As part of the Private Banking Support team, you will understand…

Technical Business Systems Analyst – Online/Digital Banking – BeachHead – Toronto, ON

Company: BeachHead

Location: Toronto, ON

Expected salary:

Job date: Fri, 26 Sep 2025 22:55:10 GMT

Job description: Technical Business Systems Analyst – Online/Digital Banking Date Posted Sep 25, 2025 Location Toronto, Ontario…. Working with one of our top financial clients, we are looking for a Technical Business Systems Analyst – Online/Digital

Position: Technical Business Systems Analyst – Online/Digital Banking
Date Posted: September 25, 2025
Location: Toronto, Ontario

Overview: A top financial client is seeking a Technical Business Systems Analyst specializing in Online/Digital Banking. The role involves collaborating on system requirements and solutions to enhance digital banking services. Ideal candidates will have expertise in financial technologies and a strong technical background.

Senior Associate, Financial Services, Digital Banking Operations, Consulting – PwC – Toronto, ON

Company: PwC

Location: Toronto, ON

Expected salary:

Job date: Thu, 09 Oct 2025 01:51:29 GMT

Job description: for a digital world and technology trends and stay informed of emerging technologies phold the firm’s code of ethics and business… service offerings, training packages, recruiting initiatives, marketing) Lead business development activities, including…

To stay informed in the digital world and keep up with technology trends, it’s essential to adhere to the firm’s code of ethics, ensure ethical service offerings, and implement comprehensive training and recruitment initiatives. Additionally, leading business development activities is crucial for adapting to emerging technologies. Staying proactive in marketing and service offerings will also help your firm navigate and thrive in a rapidly changing environment.

Senior Manager, Expert Services – Financial Services (Banking or Wealth or Insurance) – ServiceNow – Orlando, FL

Company: ServiceNow

Location: Orlando, FL

Expected salary:

Job date: Sun, 05 Oct 2025 00:17:36 GMT

Job description:

Job Title: IT Operations and Digital Transformation Specialist

Job Description:

We are seeking a dynamic and experienced IT Operations and Digital Transformation Specialist to join our team. This role focuses on successfully driving digital initiatives and optimizing IT operations to support our organization’s growth and efficiency.

Key Responsibilities:

  • Collaborate with service channel organizations, ensuring seamless integration across Management, Product Development, Product Marketing, Training, Sales, Presales, and Enablement teams.
  • Lead and implement digital transformation projects, leveraging technology to enhance service delivery and operational efficiency.
  • Develop and execute strategies for improving IT operations, focusing on innovative solutions and best practices.
  • Communicate effectively with diverse stakeholders, translating technical concepts for non-technical audiences and fostering a culture of collaboration and innovation.
  • Provide training and support to team members, enhancing their capabilities in IT operations and digital tools.

Qualifications:

  • Proven experience in IT operations, digital transformation, or related fields.
  • Strong background collaborating with cross-functional teams in various service channels.
  • Excellent oral and listening skills, with the ability to influence and engage stakeholders at all levels.
  • Demonstrated expertise in project management and an understanding of product development cycles.
  • Passion for continuous learning and an adaptable mindset toward new technologies.

Join us in our mission to transform our IT operations and drive digital excellence across the organization. If you are a proactive and innovative professional with a track record of success in IT and digital initiatives, we want to hear from you!