Company: ServiceNow
Location: Orlando, FL
Expected salary:
Job date: Sun, 05 Oct 2025 01:17:46 GMT
Job description:
Job Description: IT Operations & Digital Transformation Specialist
Overview:
We are seeking an experienced IT Operations and Digital Transformation Specialist to drive innovative solutions and enhance our operational capabilities. This role is integral in collaborating with various service channel organizations, including Management, Product Development, Product Marketing, Training, Sales, Presales, and Enablement teams.
Key Responsibilities:
- Lead and support IT operations initiatives that facilitate digital transformation across the organization.
- Collaborate with cross-functional teams to identify and implement improvements in processes and technology.
- Conduct thorough analyses to understand business needs and translate them into actionable project plans.
- Foster effective communication and collaboration among departments, ensuring alignment on project goals and objectives.
- Develop and deliver training materials and programs that empower teams with knowledge and tools for successful digital adoption.
- Monitor industry trends and best practices to recommend cutting-edge solutions and strategies for continuous improvement.
Qualifications:
- Proven experience in IT Operations and Digital Transformation.
- Strong background in working with service channel organizations, including Management, Product Development, Product Marketing, Training, Sales, and Presales teams.
- Excellent oral and listening skills, with the ability to convey complex information coherently and persuasively.
- Demonstrated ability to manage multiple projects, meet deadlines, and achieve targeted outcomes.
- Proficient in using various project management tools and methodologies.
Why Join Us?
Be part of a forward-thinking company committed to leveraging technology to drive business success. You will have the opportunity to play a vital role in shaping our digital landscape while working alongside talented professionals in a dynamic environment.