Personal Banking Associate – BMO Financial Group – Toronto, ON

Company: BMO Financial Group

Location: Toronto, ON

Expected salary: $36000 – 54500 per year

Job date: Sat, 02 Aug 2025 05:34:48 GMT

Job description: Application Deadline: 08/09/2025Address: 437 Spadina RoadJob Family Group: Retail Banking Sales & ServiceDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

  • Collaborates with BMO partners to identify referral opportunities that further grow the customer’s relationship with BMO beyond personal banking.
  • Welcomes and guides customers as they walk into the branch lobby, and offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
  • As a lobby leader, assists in conducting client conversations about banking services to recommend alternative banking channels and provide personal banking and investment advice.
  • Meets customer transaction-based needs with seamless execution.
  • Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
  • Contributes to meeting branch business results and the customer experience.
  • Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
  • Acts as a key member of a collaborative and versatile branch and market team.
  • Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
  • Organizes work information to ensure accuracy and completeness.
  • Takes the initiative to find creative approaches that make each customer’s experience feel personal.
  • Looks for ways to contribute to the ongoing improvement of the overall customer experience.
  • Contributes to business results and the overall experience delivered.
  • May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
  • Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
  • Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
  • Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
  • Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
  • Complies with legal and regulatory requirements for the jurisdiction.
  • Protects the Bank’s assets in compliance with all regulatory, legal, and ethical requirements.
  • Completes complex & diverse tasks within given rules/limits.
  • Analyzes issues and determines next steps; escalates as required.
  • Broader work or accountabilities may be assigned as needed.

Qualifications:

  • Typically between 1 – 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.
  • Canada only: Registration to sell investment products completed or in progress (must be completed within 12 months) – as appropriate for the jurisdiction.
  • Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.
  • Some experience in a consultative customer service or sales roles, with a drive to deliver a personal customer experience.
  • Basic knowledge of specialized sales and business banking solutions to refer to specialists.
  • Passionate commitment to helping customers.
  • Drive to deliver a personal customer experience.
  • A focus on results and the ability to thrive in a consultative sales and team-based environment.
  • Resourceful self-starter with courage and confidence to approach customers.
  • Readiness to collaborate and work in different capacities as part of a team.
  • Strong interpersonal skills, including the ability to build rapport and connections with customers.
  • An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
  • Basic specialized knowledge.
  • Verbal & written communication skills – Good.
  • Organization skills – Good.
  • Collaboration & team skills – Good.
  • Analytical and problem solving skills – Good.

Salary: $36,000.00 – $54,500.00Pay Type: SalariedThe above represents BMO Financial Group’s pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit:About UsAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.To find out more visit us at .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Summary:

Position: Retail Banking Sales & Service
Application Deadline: 08/09/2025
Location: 437 Spadina Road

Role Overview:
The position focuses on delivering exceptional customer service and identifying financial solutions tailored to customer needs. Key responsibilities include welcoming customers, conducting banking service conversations, and engaging in needs-based discussions to enhance customer relationships with BMO.

Key Responsibilities:

  • Provide personalized banking advice and support.
  • Collaborate with team members to enhance customer experience and business objectives.
  • Offer guidance on digital banking options and alternative channels.
  • Manage customer transactions effectively and support operational tasks.
  • Stay updated on financial products and legal requirements, ensuring compliance.

Qualifications:

  • 1-2 years of relevant experience or equivalent education.
  • Registration to sell investment products is required within 12 months.
  • Strong interpersonal and communication skills, and a commitment to customer service.
  • Proficient with digital tools and collaborative environments.

Compensation:

  • Salary range: $36,000 – $54,500, commensurate with experience.
  • Benefits include health insurance, retirement plans, tuition reimbursement, and more.

Company Values:
BMO emphasizes teamwork, inclusivity, and a commitment to creating positive change. This role offers opportunities for professional growth and impact.

Accessibility:
BMO is committed to an inclusive workplace and provides accommodations upon request during the selection process.

Senior Manager, Seismic Product Content Management (Global Asset Management) – BMO Financial Group – Toronto, ON

Company: BMO Financial Group

Location: Toronto, ON

Expected salary: $69000 – 129000 per year

Job date: Sat, 05 Jul 2025 07:15:08 GMT

Job description: Application Deadline: 08/30/2025Address: 100 King Street WestJob Family Group: Corporate AffairsWe are looking for an entrepreneurial Seismic Subject Matter Expert who can help lead our teams and build out and create streamlined processes for operational efficiencies. We are looking for an effective communicator to help digest our processes and help with the adoption of the content management tool with our broader teams.

  • Builds and manages product content on BMO GAM’s Content Management System (Seismic) to connect and deliver information/communications to GAM sales teams.
  • Helps prepare, publish and optimize product marketing content to meet business goals.
  • Partners with stakeholders to ensure that content is Compliance approved, timely and aligned with BMO GAM’s brand and style principles.
  • Internal: Content Owners (Investment Teams/Specialists, Product Marketing, Distribution Support), GAM Design, Compliance, Content Users (Sales)
  • External: content development agencies
  • Creates, maintains & improves content management processes to positively impact engagement, consistency and user experience and optimize execution
  • Develops content management solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.
  • Maximizes Seismic capabilities for automation/efficiency and user engagement.
  • Provides advice and guidance to Product and Sales on implementation of content management solutions.
  • Provides input into the planning & implementation of content management operational programs.
  • Reviews and organizes content to ensure appropriate placement, categorization and design.
  • Ensures BMO’s brand standards and digital content guidelines & standards are adhered to, with a focus on consistency of user experience, by applying standards and knowledge of contextual information.
  • Educates users and stakeholders on the process and tools for the content management intake and maintenance processes, and related content management principles, programs, approaches, solutions.
  • Executes work to deliver timely, accurate, and efficient service.
  • Develops knowledge related to tools and technologies for executing content management processes and/or area of specialty (e.g. Seismic)
  • Builds effective relationships with internal/external stakeholders (e.g. Product/Product Marketing, Investment Specialists/teams, BMO GAM Digital, Sales)
  • Supports development and execution of strategic initiatives in collaboration with internal and external stakeholders.
  • Provides input and analysis for the continuous improvement of content management processes and procedures.
  • Participates in continuous improvement initiatives including, planning, designing and implementing new processes, etc

Qualifications

  • 4-6 years experience in asset management (Mutual Funds, ETFs, Private Market/Alternative Investments)
  • Hands-on experience with Seismic content management: creating templates, content management, automation, analytics

Salary: $69,000.00 – $129,000.00Pay Type: SalariedThe above represents BMO Financial Group’s pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit:About UsAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.To find out more visit us at .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Job Summary: Seismic Subject Matter Expert at BMO GAM

  • Position Overview: BMO GAM seeks an entrepreneurial Seismic Subject Matter Expert to enhance operational efficiencies and streamline content management for their sales teams using Seismic. The role emphasizes effective communication and adherence to brand standards.

  • Responsibilities:

    • Manage and optimize product content on Seismic.
    • Ensure compliance and alignment with brand principles in marketing materials.
    • Improve content management processes for better user engagement and experience.
    • Develop and implement content management solutions based on business strategies.
    • Educate users on content management tools and processes.
    • Collaborate with internal and external stakeholders to support strategic initiatives.
    • Contribute to continuous improvement efforts in content management.

  • Qualifications:

    • 4-6 years of asset management experience (e.g., Mutual Funds, ETFs).
    • Hands-on experience with Seismic content management tools.

  • Salary: $69,000 – $129,000, with potential for performance-based incentives and a comprehensive benefits package.

  • Company Commitment: BMO promotes a culture of respect, inclusivity, and growth, making it a dynamic place to work while focusing on positive change and community impact. Accommodations for applicants during the selection process are available.

  • Application Deadline: August 30, 2025.

Customer Service Representative – BMO Financial Group – Toronto, ON

Company: BMO Financial Group

Location: Toronto, ON

Expected salary: $34750 – 47250 per year

Job date: Sun, 03 Aug 2025 03:17:50 GMT

Job description: Application Deadline: 08/19/2025Address: 4800 Dufferin StreetJob Family Group: Retail Banking Sales & ServiceDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

  • Identifies customer needs and initiates referrals to BMO colleagues.
  • Supports customer requests for banking services, including handling transactions and customer inquiries.
  • Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
  • Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
  • Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
  • Escalates complex or unresolved customer situations to managers as required.
  • Contributes to meeting branch business results and the customer experience.
  • Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
  • Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
  • Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
  • Acts as a key member of a collaborative and versatile branch and market team.
  • Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
  • Organizes work information to ensure accuracy and completeness.
  • Takes the initiative to find creative approaches that make each customer’s experience feel personal.
  • Looks for ways to contribute to the ongoing improvement of the overall customer experience.
  • Contributes to business results and the overall experience delivered.
  • May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
  • Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
  • Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
  • Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
  • Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
  • Complies with legal and regulatory requirements for the jurisdiction.
  • Protects the Bank’s assets in compliance with all regulatory, legal, and ethical requirements.
  • Completes standardized tasks under supervision.
  • Performs initial problem solving within given rules/limits & escalates when required.
  • Broader work or accountabilities may be assigned as needed.

Qualifications:

  • No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
  • High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
  • Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
  • Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
  • Projects a professional presence.
  • Basic knowledge of specialized sales and business banking solutions to refer to specialists.
  • Passionate commitment to helping customers.
  • A focus on delivering a personal experience to customers.
  • Resourceful self-starter with courage and confidence to approach customers.
  • Readiness to collaborate and work in different capacities as part of a team.
  • Strong interpersonal skills, including the ability to build rapport and connections with customers.
  • An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
  • Basic knowledge learned on the job.
  • Verbal & written communication skills – Basic (in business environment).
  • Organization skills – Basic (in business environment).
  • Collaboration & team skills – Basic (in business environment).

Salary: $34,750.00 – $47,250.00Pay Type: SalariedThe above represents BMO Financial Group’s pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit:About UsAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.To find out more visit us at .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Job Summary

Position: Retail Banking Sales & Service
Application Deadline: 08/19/2025
Location: 4800 Dufferin Street
Salary Range: $34,750 – $47,250 (may vary based on experience and location)

Role Overview:
As a Retail Banking Sales & Service representative at BMO, the primary focus is on delivering exceptional service, identifying customer needs, and providing suitable financial solutions. Responsibilities include:

  • Welcoming customers and addressing banking service requests.
  • Offering guidance on digital banking options.
  • Conducting need-based conversations to uncover opportunities for services.
  • Collaborating with branch team members to enhance customer experience.
  • Managing transactions and operational activities, including cash reconciliation.
  • Adhering to risk and compliance regulations.

Qualifications:

  • No prior experience required; a post-secondary degree or relevant certification is preferred.
  • Knowledge of personal and commercial banking products.
  • Strong interpersonal skills to build rapport with customers.
  • Proficient with digital tools and eager to assist customers with technology.

Employment Benefits:
BMO offers comprehensive benefits, including health insurance, tuition reimbursement, and retirement savings plans. The company encourages a supportive and inclusive workplace.

Corporate Values:
BMO is committed to positive change and embraces diversity, aiming to foster a culture of collaboration and growth.

Application Note:
Recruiters are reminded that unsolicited resumes will not be considered, and candidates requiring accommodations during the selection process may contact the recruiter directly.

Director Performance Insights, BMO Insurance – BMO Financial Group – Toronto, ON

Company: BMO Financial Group

Location: Toronto, ON

Expected salary: $94600 – 176000 per year

Job date: Tue, 22 Jul 2025 22:50:08 GMT

Job description: Application Deadline: 08/03/2025Address: 250 Yonge StreetJob Family Group: Customer SolutionsDesigns and delivers intelligent, user-centered digital experiences that remove friction and drive personalized, high-impact advisor and client journeys. Uses a combination of frontline feedback, quantitative data, AI, MarTech, and platform configuration to uncover journey pain points and co-create seamless, scalable experiences. Focuses on enabling performance reporting, automation, and personalized interactions to support measurable growth, operational efficiency, and differentiated engagement.Key Accountabilities

  • Uncover Friction Using Data + Frontline Insights:

– Combine qualitative feedback from frontline advisors and service teams with behavioral and journey analytics to identify friction points, inefficiencies, and moments of drop-off in the advisor and client experience.

  • Design for Outcomes:

– Align UX strategies to deliver measurable business impact — including increased digital adoption, conversion, share of wallet, and cost efficiency.– Apply A/B testing, predictive insights, and automation to continuously validate design impact.

  • Embed AI & Personalization into Experiences:

– Partner with data science, MarTech, and CRM teams to deliver real-time, personalized experiences across key journeys — from onboarding to servicing — tailored to user needs and behavioral signals.

  • Optimize Journeys Through Platform Configuration:

– Collaborate with product and technology teams to configure platform experiences that are scalable, flexible, and modular — enabling rapid optimization without heavy development lift.

  • Leverage MarTech for Dynamic Experience Delivery:

– Use customer journey orchestration tools and content management platforms to create adaptive digital experiences that respond to user behavior and preferences.

  • Prototype, Test & Iterate at Speed:

– Rapidly build and test prototypes — from low-fidelity wireframes to high-fidelity mockups — to visualize and refine ideas with end users and stakeholders in real time.

  • Enable Intelligent Reporting Interfaces:

– Design advisor- and client-facing dashboards and interfaces that turn complex data into clear, actionable insights — empowering more informed decisions and self-service experiences.

  • Co-Create with Cross-Functional Teams:

– Work closely with product, engineering, data, marketing, and frontline operations to co-create solutions that meet both user needs and business goals.

  • Champion Human-Centered, Scalable Design:

– Lead with empathy and accessibility, ensuring experiences are inclusive, intuitive, and built to evolve with user expectations and organizational priorities.Qualifications

  • Education & Experience:

– Bachelor’s or Master’s degree in Business, Design, Data Science, Human-Centered Design, Computer Science, or related field.– 8–12+ years of experience in digital experience strategy, UX, data analytics, or digital product management, preferably in financial services or a regulated industry.

  • Technical & Analytical Expertise:

– Strong proficiency in data analytics, A/B testing, and interpreting behavioral insights to inform design decisions.– Deep understanding of platform configuration and MarTech tools (e.g., CDPs, journey orchestration, CRM, analytics platforms).– Experience with prototyping tools (e.g., Figma, Adobe XD) and reporting/dashboarding tools (e.g., Tableau, Power BI).

  • Strategic & Operational Capability:

– Proven ability to align digital experiences with measurable business outcomes (e.g., adoption, conversion, retention, cost efficiency).– Demonstrated success in leading cross-functional teams to co-create and deliver scalable, human-centered solutions.

  • Leadership & Collaboration:

– Track record of working across product, technology, design, data, and marketing teams to drive execution and innovation.– Strong communication and stakeholder management skills, especially when translating complex data into actionable insights.

  • User-Centered Design Focus:

– Deep commitment to inclusive design and accessibility, with the ability to evolve experiences based on user feedback and frontline insights.– Passion for removing friction from client and advisor journeys through data-informed design and intelligent interface development.Salary: $94,600.00 – $176,000.00Pay Type: SalariedThe above represents BMO Financial Group’s pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit:About UsAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.To find out more visit us at .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Job Summary

Position: Digital Experience Designer
Application Deadline: 08/03/2025
Location: 250 Yonge Street
Salary Range: $94,600 – $176,000

Overview:
The role involves designing and delivering intelligent, user-centered digital experiences to enhance advisor and client journeys. Utilizing data analytics, feedback, and technology to identify and resolve friction points, this position aims to support growth and operational efficiency.

Key Responsibilities

  1. Data-Driven Insights:

    • Combine qualitative and quantitative data to pinpoint friction points in user experiences.

  2. Outcome-Focused Design:

    • Align UX strategies to measurable business impacts, implementing A/B testing and predictive insights.

  3. Integration of AI:

    • Collaborate with data and tech teams to create personalized user experiences.

  4. Journey Optimization:

    • Work with product and technology teams for flexible platform configurations to enhance scalability.

  5. MarTech Utilization:

    • Leverage tools for customer journey orchestration and adaptive digital experiences.

  6. Rapid Prototyping:

    • Develop and iterate prototypes to refine designs with real-time user feedback.

  7. Intelligent Reporting:

    • Design dashboards that transform complex data into actionable insights.

  8. Cross-Functional Collaboration:

    • Engage with various teams to co-create solutions that meet user and business needs.

  9. Human-Centered Design Leadership:

    • Champion inclusive design and continuously evolve experiences based on user feedback.

Qualifications

  • Education: Bachelor’s or Master’s in relevant fields.
  • Experience: 8–12+ years in digital experience strategy, UX, or product management, especially in financial services.
  • Technical Skills: Proficiency in data analytics, A/B testing, platform configuration, MarTech tools, and design/prototyping software.
  • Leadership Skills: Proven ability to manage cross-functional teams and communicate effectively.

Benefits

BMO Financial Group offers a comprehensive compensation package, including performance-based incentives, health insurance, tuition reimbursement, and retirement plans. They promote an inclusive workplace and provide accommodations during the hiring process.

Company Values

BMO is dedicated to fostering positive change within communities and prioritizes the growth and development of its employees.

Senior Marketing Manager, Digital Acquisition, Chequing & Savings – BMO Financial Group – Toronto, ON

Company: BMO Financial Group

Location: Toronto, ON

Expected salary: $69000 – 129000 per year

Job date: Sun, 20 Jul 2025 07:34:20 GMT

Job description: Application Deadline: 08/01/2025Address: 33 Dundas Street WestJob Family Group: MarketingDrives conversion for mass chequing and savings products through performance marketing channels. Consults on marketing solutions delivered across BMO’s digital properties that meet the goals and objectives of the assigned portfolio and deliver the intended customer experience. Leverages analytics to identify high-impact opportunities to improve customer engagement, conversion rates, customer retention and revenue. Works with a variety of stakeholders and initiatives to design, implement and measure performance of campaigns and programs.

  • Expertise in search, social acquisition, display and programmatic, etc.
  • Acts as a trusted advisor to assigned business/group.
  • Influences and negotiates to achieve business objectives.
  • Recommends and implements solutions based on analysis of issues and implications for the business.
  • Identifies emerging issues and trends to inform decision-making.
  • Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
  • Assists in the development of strategic plans.
  • Leads/participates in the design, implementation and management of new digital marketing campaign and program solutions.
  • Ensures alignment between stakeholders.
  • Conducts various pre-implementation and post-implementation analyses to estimate/measure campaign/program impact e.g., revenue increase, cost reduction, corporate brand image favourability.
  • Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
  • Identifies optimization opportunities through the interpretation of customer insights and campaign/program performance measurement.
  • Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.
  • Leads the design, development, and implementation of digital marketing.
  • Automates validation tests to improve quality and efficiency of the validation process.
  • Validates and tests models used in marketing measurement and reporting to assess/address performance and compliance.
  • Leads/participates in the design, implementation and management of core business/group processes.
  • Monitors and tracks campaign/program performance, user acceptance testing, and addresses any issues.
  • Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.
  • Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.
  • Provides advice and guidance to assigned business/group on implementation of solutions; may include campaign planning, content and creative development, monitoring/optimization and campaign reporting.
  • Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
  • Builds effective relationships with internal/external stakeholders.
  • Collaborates with product, marketing, agency teams and channels teams to deliver on business objectives.
  • Gathers and formats data into regular and ad-hoc reports, and dashboards.
  • Analyzes data and information to provide customer behavior and campaign related insights and recommendations.
  • Executes routine tasks such as service requests, transactions, queries, etc. within relevant service level agreements.
  • Monitors compliance with policy, brand standards and design system standards, escalates as required.
  • Coordinates and executes campaign and program activities; makes changes to resolve issues.
  • Monitors and tracks campaign performance and addresses any issues.
  • Documents and maintain operational procedures and processes relating to digital marketing methodologies and campaigns.
  • Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
  • Provides specialized consulting, analytical and technical support.
  • Exercises judgment to identify, diagnose, and solve problems within given rules.
  • Works independently and regularly handles non-routine situations.
  • Broader work or accountabilities may be assigned as needed.

Qualifications: * Typically between 5 – 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.

  • Post-secondary degree in business, marketing or communications related discipline.
  • Knowledge and experience in financial services.
  • Deep knowledge and technical proficiency gained through extensive education and business experience.
  • Verbal & written communication skills – In-depth.
  • Collaboration & team skills – In-depth.
  • Analytical and problem solving skills – In-depth.
  • Influence skills – In-depth.
  • Data driven decision making – In-depth.

Salary: $69,000.00 – $129,000.00Pay Type: SalariedThe above represents BMO Financial Group’s pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit:About UsAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.To find out more visit us at .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Job Summary

Position: Marketing Consultant
Location: 33 Dundas Street West
Application Deadline: August 1, 2025
Salary Range: $69,000 – $129,000

Role Overview

The role focuses on driving conversions for mass chequing and savings products through performance marketing channels, enhancing customer engagement, retention, and revenue using analytics. Responsibilities include consulting on marketing solutions, designing and implementing campaigns, conducting performance analyses, and collaborating with various stakeholders.

Key Responsibilities

  • Utilize performance marketing to enhance conversions.
  • Consult on marketing solutions across BMO’s digital properties.
  • Analyze data to identify opportunities for customer engagement.
  • Collaborate with internal and external stakeholders to execute strategic initiatives.
  • Manage and measure the impact of marketing campaigns.
  • Monitor compliance with brand standards and policies.
  • Develop change management plans and document operational procedures.

Qualifications

  • 5-7 years of relevant experience and a post-secondary degree in a related field.
  • Knowledge in financial services and technical proficiency in marketing practices.
  • Strong communication, collaboration, analytical, and problem-solving skills.

Compensation and Benefits

BMO offers a comprehensive compensation package including performance-based incentives and benefits such as health insurance, tuition reimbursement, and retirement savings plans.

Company Culture

BMO is committed to creating a positive impact within the community and promotes an inclusive workplace with support for employee growth.

Note to Recruiters

BMO only accepts resumes directly from candidates and has specific policies for recruiting agencies.

For more details about the company, visit BMO’s official site.

BMO Financial Group – Technical Analyst, Fall 2025 (Co-op/Internship) – 8 months – Toronto, ON

Company: BMO Financial Group

Location: Toronto, ON

Expected salary: $50100 – 93000 per year

Job date: Sat, 26 Jul 2025 23:16:12 GMT

Job description: , this is a full-time co-op/internship with an 8-month duration, running from September 2025 to April 2026 out of Toronto, ON (hybrid…: Only students currently enrolled in an academic program and returning to their studies will be considered for Co-op/Internship…

This is an 8-month full-time co-op/internship position based in Toronto, ON, running from September 2025 to April 2026. It is a hybrid role, and only students currently enrolled in an academic program who will return to their studies will be eligible for consideration.

Managing Director, Digital Marketing, Personalization and Technology – BMO Financial Group – Toronto, ON

Company: BMO Financial Group

Location: Toronto, ON

Expected salary:

Job date: Sun, 25 May 2025 05:55:23 GMT

Job description: Application Deadline: 06/27/2025Address: 33 Dundas Street WestJob Family Group: Customer SolutionsThe Managing Director, Digital Marketing, Personalization and Delivery is responsible for integrating marketing strategies with advanced technology solutions to drive customer engagement, operational efficiency and business growth. This role leads BMO.com end-to-end creating a world class personalized experience for our customers, and delivering that experience through the stack, harnessing a group of talented digital marketers, personalization experts and engineers, with a best of breed ecosystem of Marketing Technology (MarTech) tools, data and intelligence. This leader will own the strategy and execution of our priorities including delivering scaled personalization across customer touchpoints, supporting efficient customer acquisition and share of wallet growth, and leading digital engagement and usage of mobile banking features that help customers make real financial progress. In addition, this leader will be responsible for the strategy and execution of our multi-year Marketing Technology (MarTech) modernization roadmap, including finishing the play on the migration to our enterprise Content Management System (CMS).Manages a team of marketing, personalization and technology experts to deliver on desired business results.Provides strategic leadership, guidance and highly specialized knowledge/advice to direct reports, internal customers and senior/executive management in the area of Marketing, Technology and Personalization.Champions data driven marketing and personalization initiatives across BMO owned channels (BMO.com/mobile) to drive clear and measurable customer and business value leveraging marketing, technology and data tools, and best practices.Deliver a competitive public website that drives sales, supports customers to self-serve and a platform that represents BMO’s brand, by enabling a scaled personalization that extends to BMO owned channels (BMO.com/mobile).Provides technology oversight for marketing platforms (i.e. public site tech stack), including content, and our automation and release tools and practices.Will need to play a pivotal part in expanding BMO.com by focusing on delivering strong technological marketing tactics, leading a team across an increasingly complex, dynamic and fast paced environment, of which it will need to partner proactively across the organization.Builds and nurtures strong partnerships across the bank (e.g. design, product, marketing, technology, risk, legal and compliance groups) to enable customer, business and enterprise objectives and impact.Within the mandate of this role, promotes and supports the Bank’s risk culture including ensuring employees understand their accountabilities for risk-taking activities, promoting an environment of open communication and effective challenge, and establishing the “tone from the top” through leading by example.Complies with the Bank’s Risk Appetite framework and ensures risk-taking activities remain within agreed limits and comply with all regulatory requirements.Role models driving simplicity and productivity enhancements for optimization across groups driving continuous improvement on key measures.Activates our winning culture, aligned with Purpose. Ignites engagement by aligning our culture to our strategy and fueling exceptional execution.Fosters diversity, equity and inclusion and creates an inclusive environment for all employees by eliminating barriers to inclusion.Develops leaders, plans for succession, and fosters a high-performance culture.Drives top talent acquisition and retention, developing organizational capabilities to drive competitive advantage.Leads and mentors a team with diverse risk and business experience, skills, and orientation.Leads, promotes, and reinforces the Bank’s Ambition; personally, role models One Bank leadership; drives sustainable improvements in customer loyalty and business growth; adheres and supports enterprise customer experience and brand standards.Qualifications:10+ years of progressive, strategic leadership roles in Marketing Technology (MarTech), Digital Marketing, and Performance Marketing and a track record of delivering exceptional results (preferably in financial services)Deep expertise and demonstrated ability in managing Marketing Technology (MarTech) stacks including Content Management System (CMS), marketing automaton tools, data analytics platforms, customer data platforms and technical delivery including oversight of web development, API integrations, and cloud-based solutionsExcellent organization/ project planning skills and ability to operate with pace, in a highly dynamic environmentProven track record in achieving or exceeding objectivesProven track record of timely, cost-effective and industry-leading deliveryProven ability to work within a changing environment and lead the implementation of changePlease note the base salary range for this position is CDN $165,000.00 to CDN $195,000.00Salary:Pay Type: SalariedThe above represents BMO Financial Group’s pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit:About UsAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.To find out more visit us at .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Summary of Managing Director, Digital Marketing Position at BMO

Application Deadline: June 27, 2025
Location: 33 Dundas Street West
Salary Range: CDN $165,000 to CDN $195,000

Role Overview:

The Managing Director for Digital Marketing, Personalization, and Delivery at BMO will lead the integration of advanced marketing strategies with technology to enhance customer engagement and drive business growth. This role focuses on creating personalized experiences on BMO.com and leads a team of digital marketing, personalization, and technology experts.

Key Responsibilities:

  • Develop and execute strategies for scaled personalization across customer touchpoints, supporting customer acquisition and financial engagement.
  • Oversee the modernization of Marketing Technology (MarTech) and manage the migration to an enterprise Content Management System (CMS).
  • Collaborate with various internal teams to achieve enterprise objectives.
  • Foster a risk-aware culture, ensuring compliance with the Bank’s framework and promoting diversity and inclusion within the team.
  • Mentor and develop leadership talent within the organization.

Qualifications:

  • 10+ years in strategic leadership roles within Marketing Technology and Digital Marketing, preferably in financial services.
  • Expertise in managing MarTech stacks, including CMS, marketing automation, and data analytics.
  • Proven track record of achieving objectives in dynamic environments.

Benefits:

BMO offers a comprehensive compensation package, including performance-based incentives, health insurance, tuition reimbursement, and retirement plans. The bank emphasizes a commitment to inclusive work culture and professional development.

Additional Information:

BMO is dedicated to fostering positive change for customers, communities, and employees, promoting diversity, equity, and inclusion throughout its operations.

Note: BMO does not accept unsolicited resumes from recruitment agencies.

Group Product Manager, Savings – BMO Financial Group – Toronto, ON

Company: BMO Financial Group

Location: Toronto, ON

Expected salary: $84000 – 156000 per year

Job date: Sat, 28 Jun 2025 22:14:30 GMT

Job description: Application Deadline: 07/26/2025Address: 33 Dundas Street WestJob Family Group: Customer SolutionsThe Group Product Manager (Senior Manager) of Savings reports to the Director of Chequing & Savings in Canadian Personal Banking. This role is responsible to manage acquisition and balance growth of savings products for retail customers.The Group Product Manager develops and implements product strategies to drive sales of existing banking products, grow balances, optimize profitability and improve customer experience. This role is responsible to optimize pricing and to manage campaigns to attract balances. The role also carries out competitive analysis, monitors product and system performance, and assesses problems to develop and implement solutions. The Group Product Manager has accountability for the P&L and for product risks.The Group Product Manager will collaborate with members of the Everyday Banking Products team, and with internal partners, such as Customer and Product Analytics, Customer Contact Optimization, Marketing, Digital, Technology, Operations and Customer Loyalty and Salesforce Enablement.Key Accountabilities1. Pricing and Campaign Management

  • Develop, launch and manage campaigns to attract balances
  • Optimize pricing to balance profitability and volume growth
  • Measure the impact of pricing changes and campaigns

2. Product Initiatives

  • Lead the implementation of complex projects with large multi-functional teams, through ideation, requirements, implementation and change management
  • Monitor progress against project plans to ensure completion
  • Proactively solve issues and eliminate obstacles

3. Product Strategy

  • Proactively identify and prioritize opportunities to improve the portfolio of products
  • Develop the overall strategy and roadmap to improve capabilities
  • Establish priorities and drive the evolution of capabilities with key partners

4. P&L and Risk Management

  • Explain financial results and forecast future performance
  • Drive actions to improve profitability through data-driven decisions
  • Manage risk, and support the evolution of policies, procedures, and controls

QualificationsExperience and knowledge

  • 7+ years of experience in retail product management, as a bank employee or consultant
  • Strong experience in product design, business casing, pricing, campaign management, technology project delivery, P&L and risk management
  • People management

Skills

  • Distinctive problem solving skills and ability to think strategically
  • Robust analytical skills
  • Proven project management and change management skills
  • Highly developed relationship management skills
  • Strong verbal and written communication

Salary: $84,000.00 – $156,000.00Pay Type: SalariedThe above represents BMO Financial Group’s pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit:About UsAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.To find out more visit us at .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

The Group Product Manager (Senior Manager) of Savings at BMO Financial Group is responsible for managing the growth and acquisition of retail savings products. Reporting to the Director of Chequing & Savings, the role includes developing product strategies, optimizing pricing, managing campaigns, and monitoring product performance. Key responsibilities encompass pricing management, leading product initiatives, developing overall strategies, and overseeing P&L and risk management.

Candidates should have over 7 years of relevant experience in retail product management, strong analytical and problem-solving skills, and proven project management abilities. The salary range for the position is $84,000 to $156,000, with additional performance-based incentives and comprehensive benefits. BMO is committed to fostering an inclusive workplace and provides support for employee growth and development.

The application deadline is July 26, 2025.

Product Manager, Student Lending – BMO Financial Group – Toronto, ON

Company: BMO Financial Group

Location: Toronto, ON

Expected salary: $68000 – 126000 per year

Job date: Sun, 29 Jun 2025 02:35:07 GMT

Job description: Application Deadline: 07/26/2025Address: 33 Dundas Street WestJob Family Group: Customer SolutionsThe Product Manager, Student Lending reports to the Director, Specialized Lending and is part of the Unsecured Lending Team. This role is responsible for managing the student lending portfolio of products with direct P&L (profit and loss) and customer experience accountability. The Product Manager develops, leads and implements initiatives to drive acquisition and balance growth, while managing product risk and optimizing profitability. The product manager maintains a pulse on the market, launches new features as required, optimizes profitability and improves the customer experience. This role is responsible to optimize campaign strategy, digging into policies and simplifying processes and collaborating cross-functionally with partners such as Frontline Effectiveness, Analytics, Segments, Credit Risk, Collections, Leads Management, Marketing, Digital, Technology, and Operations.Key Accountabilities1. Product Management

  • Proactively identify and prioritize opportunities to improve the portfolio of products, scope white spaces and product innovation opportunities that differentiates BMO in the market and bolsters our value proposition.
  • Execute on a 3-year product roadmap to improve capabilities simplify processes and launch new features to market to differentiate the value proposition.
  • Manage the day-to-day needs of the portfolio, including exception handling from the distribution teams and customers, consumer credit requests that involve requests for exceptions that fall outside product policy (e.g. credit limit, program eligibility etc.)
  • Work closely with consumer credit to align on a case-by-case basis and decision such requests in a timely manner to meet high customer experience standards (e.g. 24-hour SLA), and other ad-hoc requests as they arise.
  • Oversee operations to maintain and improve product systems and processes, and enhance infrastructure as needed to support product updates as required.
  • Partner closely with our Segments team to advance Student Strategy and leverage partnerships with various schools to further grow the student lending portfolio

2. Risk management

  • Proactively explore existing and potential risks and sources of risk, taking specific actions to more accurately and effectively identify and manage various forms of risk, timely escalating probable issues of materiality.
  • Proactively collaborate with Credit Risk and Analytics and Collections to monitor and manage leading indicators and anticipate impact to business
  • Manage risk, and support the required evolution of policies, procedures, and controls

3. Campaign Management

  • Ongoing market scans to ensure competitive pricing in the marketplace.
  • Develop, launch and manage initiatives to attract balances
  • Monitor the impact of pricing and campaign changes

4. P&L Management

  • Monitor and interpret product and campaign performance of various acquisition campaigns and recommend improvement strategies
  • Drive actions to improve profitability through data-driven decisions

Cross Functional Relationships

  • Partners with Unsecured Lending team, Risk, Fraud, Marketing, Analytics, Segments, Technology & Operations and Digital

Knowledge & Skills

  • 5+ years of experience in product management, marketing or strategy with strong business acumen
  • Prior Lending product experience would be an asset
  • Strong experience in business casing, acquisition, campaign management, analytics, project management, policy experience P&L and credit risk.

Skills

  • Distinctive problem-solving skills and ability to think strategically
  • Robust analytical skills and strong attention to detail
  • Proven project management and change management skills
  • Highly developed relationship management skills
  • Strong verbal and written communication

Salary: $68,000.00 – $126,000.00Pay Type: SalariedThe above represents BMO Financial Group’s pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit:About UsAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.To find out more visit us at .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Summary

Position: Product Manager, Student Lending
Location: 33 Dundas Street West
Application Deadline: July 26, 2025
Salary Range: $68,000 – $126,000

Role Overview:
The Product Manager for Student Lending, reporting to the Director of Specialized Lending, is part of the Unsecured Lending Team. This role involves managing the student lending portfolio, focusing on direct profit and loss (P&L) accountability and enhancing customer experience. Key responsibilities include:

  1. Product Management:

    • Identify and implement opportunities for product improvement and innovation.
    • Execute a three-year product roadmap.
    • Handle day-to-day product needs and customer requests efficiently.

  2. Risk Management:

    • Proactively manage and assess risks, collaborating with various teams to monitor potential issues.

  3. Campaign Management:

    • Conduct market analyses for competitive pricing.
    • Launch initiatives to attract new balances and monitor their impact.

  4. P&L Management:

    • Analyze product performance and recommend strategies for profitability improvement.

Collaboration: The role requires working with multiple teams, including Risk, Marketing, and Technology.

Qualifications:

  • 5+ years in product management or strategy, preferably with lending experience.
  • Strong analytical, communication, and project management skills.

Company Mission: BMO aims to "Boldly Grow the Good," fostering positive change for customers and communities while ensuring an inclusive work environment.

Benefits: BMO offers a comprehensive benefits package that includes health insurance, tuition reimbursement, retirement savings plans, and performance-based incentives.

Diversity Commitment: BMO is committed to an inclusive workplace and will provide accommodations for candidates as needed during the selection process.