Director, Intelligence – Citizen Relations – Toronto, ON

Company: Citizen Relations

Location: Toronto, ON

Expected salary:

Job date: Sun, 24 Aug 2025 01:53:41 GMT

Job description: intelligence, and research preferably within a digital marketing or media agency. Proficiency in Tableau, Looker, and Google… meaningful impact. Familiarity with web, search, social, and media analytics is a must. Marketing Mix Modeling (MMM) and Multi…

The content outlines the qualifications for a role in a digital marketing or media agency, emphasizing the importance of intelligence and research skills. Key requirements include proficiency in analytics tools like Tableau, Looker, and Google Analytics, as well as familiarity with web, search, social, and media analytics. Knowledge of Marketing Mix Modeling (MMM) and Multi-Touch Attribution (MTA) is also essential for making a meaningful impact in the role.

Director, Intelligence – Citizen Relations – Toronto, ON

Company: Citizen Relations

Location: Toronto, ON

Expected salary:

Job date: Sun, 24 Aug 2025 02:08:14 GMT

Job description: Director, Intelligence, TorontoAbout Us:Citizen Relations is an international public relations agency with a global presence. We create meaningful moments and impactful change that the world needs to see, authentically influencing brands into conversations in a way that matters.Our POV is simple. Consumers of all kinds have evolved – they are more informed and more sceptical than ever before. In order to make a connection, you have to find common ground between people and your company and what you stand for. When you do it right, you earn their attention and actions and a changed perspective, behaviour or attitude. And this approach has worked, allowing us to get results for some of the biggest brands in the world – and win some awards along the way.Summary:The Intelligence & Insights (I&I) team services global brands and clients who want to unlock their potential. We do this by building modern data solutions that give us insight into conversations, consumers, and culture. Our team is composed of analysts and researchers dedicated to helping our clients make smarter brand decisions. The successful candidate will report directly to the VP, Intelligence & Insights.Citizen Relations, a global communications agency specializing in consumer brands, is seeking a Director of Intelligence to lead our data solutions engineering and implementation. This hybrid role will be pivotal in driving new business pitches, managing a team of analysts, and leveraging AI in a modern marketplace to create seamless integration between data, insights, and action.Key Responsibilities:AI Automation Engineering: Be the day to day lead in designing and executing AI solutions for data and insights needs.New Business Support: Collaborate with cross-functional teams to develop compelling pitches and proposals, integrating data-driven insights to win new business opportunities.Team Management: Lead and mentor a team of analysts to ensure effective data analysis, reporting, and strategic insights delivery. Foster a culture of continuous learning and innovation within the I&I team.Reporting and Analytics Leadership: Develop and implement comprehensive reporting frameworks using tools like Tableau and Looker. Ensure seamless integration of data from various sources to provide actionable insights that align with client objectives and drive meaningful impact. Familiarity with web, search, social, and media analytics is a must.Marketing Mix Modeling (MMM) and Multi-Touch Attribution (MTA): Understand MMM and MTA methodologies to measure campaign effectiveness and inform strategic decisions, ensuring that our communications strategies are data-driven and impactful.Consumer Research: Conduct social listening and broader consumer research to identify trends, and inform marketing strategies, ensuring our work is rooted in current consumer behavior.Team Collaboration: Work closely with account teams, creative departments, and strategy teams to ensure data-driven decision-making across all client programs.Innovation and Technology: Stay updated on emerging trends in AI, predictive analytics, and measurement tools to continuously enhance our intelligence offerings.Key Qualifications:

  • Advanced degree in business, statistics, or other relevant field is an asset
  • 7-10 years of experience in data analytics, business intelligence, and research preferably within a digital marketing or media agency.
  • Proficiency in Tableau, Looker, and Google Analytics
  • Expert in SQL & Python for data analysis and automation
  • Familiarity with social listening tools (Talkwalker, Brandwatch, or equivalent) and consumer research methodologies (survey design, advanced analytics analysis, etc…)
  • Familiarity with tools like GWI, Vividata, MRI Simmons, etc.
  • Experience with GCP, BigQuery & Snowflake

Must Haves:

  • Excited and capable of excelling in an entrepreneurial role and environment.
  • Excellent communication and presentation skills to convey complex data insights to senior executives and non-technical stakeholders.
  • Agency experience
  • Strong experience in successfully identifying consumer insights that lead to driving positive business impact
  • Proven people management skills with the ability to mentor and guide a team of analysts and researchers

What’s in it for you:We value the ‘whole you’

  • An innovative and entrepreneurial work environment that promotes ingenuity and individuality – with the best of colleagues, and the best of clients
  • Hybrid work models and flexible hours, plus a work from anywhere policy for short-term stays in other regions
  • Generous Vacation starting at 3 weeks + 1 extra week over the holidays
  • Agency summer days (exact policy differs per campus and agency)
  • Modern, open co-working spaces with coffee & snack bars, located in great city neighborhoods, close to shops and restaurants and easy access to public transport
  • Dogs allowed, dedicated Play Room to support families and Private wellness room (in select offices)
  • Team social events – holiday parties, seasonal gatherings, weekly happy hours, inspiring speakers and more!

We are obsessed with learning and being better humans

  • In-house learning & development sessions and annual career and growth conversations’
  • Access to internal network of opportunities across all agencies
  • Internal EDI group(s), programs & initiatives across Plus Company and opportunities to be involved in employee resource group(s)

Check out our EDI report to learn more about our work and commitment towards equity.We invest in your health and wellness:

  • Flexible benefits to support your individual lifestyle and life stage – with access to a personal wellness spending account you can use for a wide range of wellness expenses, including gym membership fees, pet care, education expenses, and much more!
  • Comprehensive mental health support including access to a virtual mental health therapy clinic providing you with personalized therapist guided iCBT programs and live therapy, access to health clinicians 24/7, and a holistic array of other health and wellness resources to support you and your family.
  • Dedicated play rooms for days you need to bring the kids and health and wellness rooms when you need a place to get grounded.
  • A responsible sick & personal absence days policy designed so you don’t have to worry the moment a personal obligation or emergency arises.
  • Maternity leave top up program.

Expiry Date Notice: This job description expires on September 26th 2025.We’re humbled by the number of talented people who apply to work with us every day. And, we thank each and every one of you. Truly. We’ll reach out directly to those we’d like to meet for an interview.Creating meaningful work means embracing different perspectives. We are an equal opportunity employer and do not discriminate based on age, colour, ability, national origin, race, religion, sex, or sexual orientation. Not only are these provisions protected by provincial and federal law, embracing difference is what makes Citizen Relations what it is—and we wouldn’t have it any other way. We pride ourselves on our inclusive and accessible workplace. If you need any accommodations during the interview process to make it work for you, let us know.By joining Citizen Relations, you become part of Plus Company, a unique partnership of forward-thinking creative agencies. As a network, we unabashedly believe anything is possible. Why? Because possibility is what powers the big dreams and limitless drive of an entrepreneur. And entrepreneurial agencies are what we’re made of. A whole network of them.Employee & Job Applicants Privacy Notice#LI-ST1

Job Summary: Director, Intelligence at Citizen Relations, Toronto

About the Company:
Citizen Relations is a global public relations agency focused on creating impactful connections between brands and consumers. With an emphasis on understanding evolving consumer behaviors, the agency aims to foster meaningful conversations that influence brand perceptions.

Role Overview:
The Director of Intelligence will lead the Intelligence & Insights (I&I) team, focusing on data solutions to support global clients. This hybrid role includes managing a team of analysts, enhancing data analysis through AI, and collaborating on business development efforts.

Key Responsibilities:

  • AI Solutions: Design and execute AI-driven solutions for data insights.
  • Business Development: Collaborate on pitches utilizing data insights.
  • Team Leadership: Mentor analysts, promoting continuous learning and innovation.
  • Reporting & Analytics: Develop reporting frameworks to provide actionable insights.
  • Marketing Measurement: Apply methodologies like Marketing Mix Modeling and Multi-Touch Attribution.
  • Consumer Research: Conduct research to inform marketing strategies.
  • Cross-Department Collaboration: Ensure data-driven decisions across clients’ strategies.
  • Innovation: Stay updated on AI and analytics trends.

Qualifications:

  • Advanced degree in relevant fields.
  • 7-10 years of experience in data analytics.
  • Proficient in tools like Tableau, Looker, and Google Analytics.
  • Strong SQL and Python skills.
  • Familiar with social listening tools and consumer research methods.
  • Preferred experience with GCP, BigQuery, and Snowflake.

What’s Offered:

  • Flexible work models and generous vacation.
  • Opportunities for personal and professional development.
  • Comprehensive health and wellness benefits.
  • Supportive workplace culture promoting inclusivity.

Citizen Relations values diverse perspectives and is committed to an equitable workplace, welcoming applicants from all backgrounds.

Intelligence Analyst – Citizen Relations – Toronto, ON

Company: Citizen Relations

Location: Toronto, ON

Expected salary:

Job date: Wed, 25 Jun 2025 06:47:57 GMT

Job description: Citizen Relations is an international public relations agency with a global presence. We create meaningful moments and impactful change that the world needs to see, authentically influencing brands into conversations in a way that matters.Our POV is simple. Consumers of all kinds have evolved – they are more informed and more sceptical than ever before. In order to make a connection, you have to find common ground between people and your company and what you stand for. When you do it right, you earn their attention and actions and a changed perspective, behaviour or attitude. And this approach has worked, allowing us to get results for some of the biggest brands in the world – and win some awards along the way.Role SummaryWe are seeking an Intelligence Analyst to join our Toronto-based Intelligence & Insights team. This role is ideal for someone with at least 2 years of hands-on experience in analytics reporting who is passionate about building their career at the nexus of AI x Analytics. You will support the team in gathering and analyzing data, automating routine tasks, and delivering insights that inform strategy and decision-making for leading brands.Responsibilities

  • Collect, analyze, and interpret data from social media and digital platforms to identify trends, patterns, and actionable insights.
  • Use Python to support data analysis and automate simple data processing and reporting tasks.
  • Leverage AI-powered tools and platforms in daily work (e.g., for data analysis, content summarization, or trend detection).
  • Conduct social listening using standard analytics tools to monitor brand reputation and consumer sentiment.
  • Prepare clear, concise reports and visualizations to communicate findings to internal teams and clients.
  • Stay current on analytics, AI, and social media trends relevant to the marketing industry.

Qualifications

  • Education in a relevant field (e.g., Information Systems, Analytics, Market Research)
  • 2+ years of analytics reporting experience in startup or agency environment
  • Working experience with Python for data analysis or automation of routine tasks.
  • Experience using SEMRush, Google Analytics (GA4), Looker Studio, Tableau
  • Demonstrated interest in AI and experience using AI-powered tools or platforms in a professional context.
  • Familiarity with social media analytics or basic social listening tools.
  • Strong analytical, problem-solving, and communication skills.
  • Ability to work collaboratively in a team environment.
  • Exposure to social listening platforms (e.g., Brandwatch, Sprinklr, Talkwalker) at a basic or intermediate level is an asset

What’s in it for you:We value the ‘whole you’

  • An innovative and entrepreneurial work environment that promotes ingenuity and individuality – with the best of colleagues, and the best of clients
  • Hybrid work models and flexible hours, plus a work from anywhere policy for short-term stays in other regions
  • Generous Vacation starting at 3 weeks + 1 extra week over the holidays
  • Agency summer days (exact policy differs per campus and agency)
  • Modern, open co-working spaces with coffee & snack bars, located in great city neighborhoods, close to shops and restaurants and easy access to public transport
  • Dogs allowed, dedicated Play Room to support families and Private wellness room (in select offices)
  • Team social events – holiday parties, seasonal gatherings, weekly happy hours, inspiring speakers and more!

We are obsessed with learning and being better humans

  • In-house learning & development sessions and annual career and growth conversations’
  • Access to internal network of opportunities across all agencies
  • Internal EDI group(s), programs & initiatives across Plus Company and opportunities to be involved in employee resource group(s)

Check out our EDI report to learn more about our work and commitment towards equity.We invest in your health and wellness:

  • Flexible benefits to support your individual lifestyle and life stage – with access to a personal wellness spending account you can use for a wide range of wellness expenses, including gym membership fees, pet care, education expenses, and much more!
  • Comprehensive mental health support including access to a virtual mental health therapy clinic providing you with personalized therapist guided iCBT programs and live therapy, access to health clinicians 24/7, and a holistic array of other health and wellness resources to support you and your family.
  • Dedicated play rooms for days you need to bring the kids and health and wellness rooms when you need a place to get grounded.
  • A responsible sick & personal absence days policy designed so you don’t have to worry the moment a personal obligation or emergency arises.
  • Maternity leave top up program.

Expiry Date Notice: This job description expires on July 21, 2025.We’re humbled by the number of talented people who apply to work with us every day. And, we thank each and every one of you. Truly. We’ll reach out directly to those we’d like to meet for an interview.Creating meaningful work means embracing different perspectives. We are an equal opportunity employer and do not discriminate based on age, colour, ability, national origin, race, religion, sex, or sexual orientation. Not only are these provisions protected by provincial and federal law, embracing difference is what makes Citizen Relations what it is—and we wouldn’t have it any other way. We pride ourselves on our inclusive and accessible workplace. If you need any accommodations during the interview process to make it work for you, let us know.By joining Citizen Relations, you become part of Plus Company, a unique partnership of forward-thinking creative agencies. As a network, we unabashedly believe anything is possible. Why? Because possibility is what powers the big dreams and limitless drive of an entrepreneur. And entrepreneurial agencies are what we’re made of. A whole network of them.Employee & Job Applicants Privacy Notice#LI-ST1

Citizen Relations Overview:
Citizen Relations is a global public relations agency focused on creating impactful change and meaningful connections between brands and consumers, recognizing the evolving skepticism of today’s informed public.

Role Summary:
The agency is hiring an Intelligence Analyst based in Toronto, seeking a candidate with at least two years of analytics experience. This role involves data collection and analysis, automation of tasks using Python, and delivering insights for brand strategy.

Key Responsibilities:

  • Analyze social media and digital data for actionable insights.
  • Utilize Python for data processing and automation.
  • Employ AI tools for data analysis and trend detection.
  • Conduct social listening to gauge brand sentiment.
  • Prepare clear reports and visualizations for clients.
  • Stay updated on analytics and social media trends.

Qualifications:

  • Relevant educational background (e.g., Information Systems, Market Research).
  • 2+ years in analytics reporting.
  • Proficiency in Python and familiarity with analytics tools (Google Analytics, Tableau).
  • Interest in AI and experience with analytics platforms.
  • Strong analytical, problem-solving, and communication skills.

Benefits:

  • Innovative work environment with hybrid models.
  • Generous vacation and wellness support.
  • Opportunities for learning and development.
  • Inclusive workplace with a commitment to equity.

Diversity Commitment:
Citizen Relations values diverse perspectives and is committed to an equitable and inclusive work environment.

The job description is valid until July 21, 2025, and encourages applicants from all backgrounds to apply, assuring accommodations during the interview process if needed.

Integrated Digital Strategy Coordinator – Citizen Relations – Toronto, ON

Company: Citizen Relations

Location: Toronto, ON

Expected salary:

Job date: Sat, 17 May 2025 00:22:42 GMT

Job description: Job Title: Integrated Digital Strategy CoordinatorDepartment: DigitalOverview:Citizen isn’t just another agency; we’re architects of what’s next in marketing. We’re seeking a fiercely curious and ambitious Integrated Digital Coordinator to join our team. Candidates should be curious about digitally enabled modern marketing that extends beyond your typical digital channels like social, web, or email. This crew is heavily focused on ushering in a new era of marketing strategy, with AI infused workflows. Our team challenges the silos and channel-specific thinking that have dominated marketing for the last decade to instead work above the fray where we blend sharp business acumen with a deep, integrated understanding of the entire marketing ecosystem. This role is perfect for a driven individual ready to dive headfirst into uncharted territory, support groundbreaking initiatives, and help us redefine what’s possible for our clients. If you’re eager to learn, challenge the status quo, and play a pivotal role in building something truly exceptional, this is your launchpad.Responsibilities:

  • Collaborate with senior integrated strategists to architect multi-discipline marketing programs across paid, earned, and owned channels.
  • Partner with additional marketing discipline leads across social media, CRM, paid media, loyalty, web, insights & intelligence, analytics, PR and beyond, ensuring our groundbreaking strategies translate into game-changing campaigns.
  • Immerse yourself in the data landscape, uncovering hidden gems and transforming raw information into actionable strategic fuel.
  • Craft compelling narratives supported by intelligence and data, contributing to client presentations and reports that inspire action and deliver tangible results.
  • Be a champion of innovation, actively exploring and implementing solutions and AI-enabled tools to supercharge our efficiency and unlock unprecedented analytical power.
  • Own the details – meticulously documenting project blueprints, timelines, and deliverables to ensure seamless execution of our ambitious visions.
  • Contribute to showcasing our successes through compelling case studies and award submissions that highlight Citizen’s strategic prowess.
  • Embrace the challenge of continuous learning, rapidly expanding your generalist marketing toolkit with a focus on both strategic business thinking and imaginative problem-solving.
  • Be an integral voice in team brainstorms, pushing the boundaries of what’s possible and contributing to a culture of relentless innovation.

Qualifications:

  • Bachelor’s degree in Marketing, Business Administration, Economics, Sociology, or a related field – your intellectual horsepower matters.
  • 0-2 years of experience in a marketing, research, or analytical capacity (show us your potential through internships and standout academic projects).
  • An insatiable curiosity about the ever-evolving digital landscape and the power of integrated strategies.
  • A proven knack for dissecting data, identifying key insights, and articulating their strategic implications.
  • Exceptional organizational superpowers and an unwavering commitment to Quality.
  • Polished written and verbal communication skills – your ability to articulate ideas is crucial.
  • Digital savvy across myriad tools and platforms (Google Business Suite & Gemini a plus)
  • A proactive, self-starter mentality with an unyielding drive to contribute and make a real impact at Citizen.
  • A burning desire to understand the “why” behind consumer behavior and market forces.
  • Excitement about the potential of artificial intelligence and a willingness to be at the forefront of its application in marketing.
  • Familiarity with marketing analytics platforms – show us you speak the language of data.
  • Exposure to the dynamics of project management – understanding how to bring visions to life.
  • A foundational grasp of the intricacies of various marketing channels – you’re eager to connect the dots.
  • Possesses an entrepreneurial spirit with an ability to identify opportunities for growth, self-directed learning and continuous skill development within the marketing landscape.

What’s in it for you:We value the ‘whole you’

  • An innovative and entrepreneurial work environment that promotes ingenuity and individuality – with the best of colleagues, and the best of clients
  • Hybrid work models and flexible hours, plus a work from anywhere policy for short-term stays in other regions
  • Generous Vacation starting at 3 weeks + 1 extra week over the holidays
  • Agency summer days (exact policy differs per campus and agency)
  • Modern, open co-working spaces with coffee & snack bars, located in great city neighborhoods, close to shops and restaurants and easy access to public transport
  • Dogs allowed, dedicated Play Room to support families and Private wellness room (in select offices)
  • Team social events – holiday parties, seasonal gatherings, weekly happy hours, inspiring speakers and more!

We are obsessed with learning and being better humans

  • In-house learning & development sessions and annual career and growth conversations’
  • Access to internal network of opportunities across all agencies
  • Internal EDI group(s), programs & initiatives across Plus Company and opportunities to be involved in employee resource group(s)

Check out our EDI report to learn more about our work and commitment towards equity.We invest in your health and wellness:

  • Flexible benefits to support your individual lifestyle and life stage – with access to a personal wellness spending account you can use for a wide range of wellness expenses, including gym membership fees, pet care, education expenses, and much more!
  • Comprehensive mental health support including access to a virtual mental health therapy clinic providing you with personalized therapist guided iCBT programs and live therapy, access to health clinicians 24/7, and a holistic array of other health and wellness resources to support you and your family.
  • Dedicated play rooms for days you need to bring the kids and health and wellness rooms when you need a place to get grounded.
  • A responsible sick & personal absence days policy designed so you don’t have to worry the moment a personal obligation or emergency arises.
  • Maternity leave top up program.

Expiry Date Notice: This job description expires on June 13th 2025We’re humbled by the number of talented people who apply to work with us every day. And, we thank each and every one of you. Truly. We’ll reach out directly to those we’d like to meet for an interview.Creating meaningful work means embracing different perspectives. We are an equal opportunity employer and do not discriminate based on age, colour, ability, national origin, race, religion, sex, or sexual orientation. Not only are these provisions protected by provincial and federal law, embracing difference is what makes Citizen what it is—and we wouldn’t have it any other way. We pride ourselves on our inclusive and accessible workplace. If you need any accommodations during the interview process to make it work for you, let us know.By joining Citizen, you become part of Plus Company, a unique partnership of forward-thinking creative agencies. As a network, we unabashedly believe anything is possible. Why? Because possibility is what powers the big dreams and limitless drive of an entrepreneur. And entrepreneurial agencies are what we’re made of. A whole network of them.Employee & Job Applicants Privacy Notice

Job Title: Integrated Digital Strategy Coordinator
Department: Digital

Overview: Citizen is seeking a highly curious Integrated Digital Coordinator who is ready to push the boundaries of modern marketing strategies. This role emphasizes collaboration across various marketing disciplines, the use of AI in workflows, and challenges traditional marketing silos. The Coordinator will dive into data, craft compelling narratives, and contribute to innovation by exploring new tools and solutions.

Responsibilities:

  • Collaborate with senior strategists to design multi-channel marketing programs.
  • Partner with leads in different marketing disciplines to ensure cohesive campaigns.
  • Analyze data to provide actionable insights.
  • Create narratives for client presentations and reports.
  • Explore and champion AI tools for efficiency.
  • Document project details to ensure smooth execution.
  • Contribute to showcasing achievements through case studies.
  • Engage in continuous learning and contribute to team brainstorming.

Qualifications:

  • Bachelor’s degree in relevant fields (Marketing, Business, etc.).
  • 0-2 years of experience in marketing or analytics.
  • Curiosity about digital marketing and integrated strategies.
  • Strong data analysis and communication skills.
  • Familiarity with digital tools and project management principles.
  • Entrepreneurial spirit and willingness to learn.

Benefits:

  • Innovative work environment with flexible hours and hybrid models.
  • Generous vacation policy and team social events.
  • Access to learning and development resources.
  • Comprehensive health and wellness support, including mental health services and flexible benefits.

Equal Opportunity Employer: Citizen values diversity and inclusion, welcoming applicants from all backgrounds.

Expiration Date: This description is valid until June 13, 2025.

Director, Intelligence & Insights – Citizen Relations – Toronto, ON

Company: Citizen Relations

Location: Toronto, ON

Expected salary:

Job date: Fri, 16 May 2025 05:57:54 GMT

Job description: Citizen Relations is an international public relations agency with a global presence. We create meaningful moments and impactful change that the world needs to see, authentically influencing brands into conversations in a way that matters.Our POV is simple. Consumers of all kinds have evolved – they are more informed and more sceptical than ever before. In order to make a connection, you have to find common ground between people and your company and what you stand for. When you do it right, you earn their attention and actions and a changed perspective, behaviour or attitude. And this approach has worked, allowing us to get results for some of the biggest brands in the world – and win some awards along the way.Summary:We partner with our clients to grow their brand and positively impact culture. The Intelligence & Insights (I&I) team is the research, reporting and measurement arm of Citizen Relations. Our team is composed of Analysts & Research professionals dedicated to understanding consumer behaviour and brand performance through a modern earned media lens. The successful candidate will report directly to the VP, Intelligence & Insights.Citizen Relations, a global communications agency specializing in consumer brands, is seeking a Director of Intelligence to lead our reporting & measurement efforts in our Toronto office. This hybrid role will be pivotal in driving new business pitches, managing a team of analysts, and leveraging advanced analytics approaches to enhance marketing and communication strategies.Key Responsibilities:New Business Support: Collaborate with cross-functional teams to develop compelling pitches and proposals, integrating data-driven insights to win new business opportunities.Team Management: Lead and mentor a team of analysts to ensure effective data analysis, reporting, and strategic insights delivery. Foster a culture of continuous learning and innovation within the I&I team.Reporting and Analytics Leadership: Develop and implement comprehensive reporting frameworks using tools like Tableau and Looker. Ensure seamless integration of data from various sources to provide actionable insights that align with client objectives and drive meaningful impact. Familiarity with web, search, social, and media analytics is a must.Marketing Mix Modeling (MMM) and Multi-Touch Attribution (MTA): Understand MMM and MTA methodologies to measure campaign effectiveness and inform strategic decisions, ensuring that our communications strategies are data-driven and impactful.Consumer Research: Conduct social listening and broader consumer research to identify trends, and inform marketing strategies, ensuring our work is rooted in current consumer behavior.Team Collaboration: Work closely with account teams, creative departments, and strategy teams to ensure data-driven decision-making across all client programs.Innovation and Technology: Stay updated on emerging trends in AI, predictive analytics, and measurement tools to continuously enhance our intelligence offerings.Key Qualifications:

  • Advanced degree in business, statistics, or other relevant field is an asset
  • 7-10 years of experience in data analytics, business intelligence, and research preferably within a digital marketing or media agency.
  • Proficiency in Tableau, Looker, and Google Analytics
  • Expert in SQL & Python for data analysis and automation
  • Familiarity with social listening tools (Talkwalker, Brandwatch, or equivalent) and consumer research methodologies (survey design, advanced analytics analysis, etc…)
  • Familiarity with tools like GWI, Vividata, MRI Simmons, etc.
  • Experience with GCP, BigQuery & Snowflake
  • Excellent communication and presentation skills to convey complex data insights to senior executives and non-technical stakeholders.
  • Strong experience in successfully identifying consumer insights that lead to driving positive business impact
  • Proven people management skills with the ability to mentor and guide a team of analysts and researchers
  • Strong business leadership experience

What’s in it for you:We value the ‘whole you’

  • An innovative and entrepreneurial work environment that promotes ingenuity and individuality – with the best of colleagues, and the best of clients
  • Hybrid work models and flexible hours, plus a work from anywhere policy for short-term stays in other regions
  • Generous Vacation starting at 3 weeks + 1 extra week over the holidays
  • Agency summer days (exact policy differs per campus and agency)
  • Modern, open co-working spaces with coffee & snack bars, located in great city neighborhoods, close to shops and restaurants and easy access to public transport
  • Dogs allowed, dedicated Play Room to support families and Private wellness room (in select offices)
  • Team social events – holiday parties, seasonal gatherings, weekly happy hours, inspiring speakers and more!

We are obsessed with learning and being better humans

  • In-house learning & development sessions and annual career and growth conversations’
  • Access to internal network of opportunities across all agencies
  • Internal EDI group(s), programs & initiatives across Plus Company and opportunities to be involved in employee resource group(s)

Check out our EDI report to learn more about our work and commitment towards equity.We invest in your health and wellness:

  • Flexible benefits to support your individual lifestyle and life stage – with access to a personal wellness spending account you can use for a wide range of wellness expenses, including gym membership fees, pet care, education expenses, and much more!
  • Comprehensive mental health support including access to a virtual mental health therapy clinic providing you with personalized therapist guided iCBT programs and live therapy, access to health clinicians 24/7, and a holistic array of other health and wellness resources to support you and your family.
  • Dedicated play rooms for days you need to bring the kids and health and wellness rooms when you need a place to get grounded.
  • A responsible sick & personal absence days policy designed so you don’t have to worry the moment a personal obligation or emergency arises.
  • Maternity leave top up program.

Expiry Date Notice: This job description expires on June 11, 2025.We’re humbled by the number of talented people who apply to work with us every day. And, we thank each and every one of you. Truly. We’ll reach out directly to those we’d like to meet for an interview.Creating meaningful work means embracing different perspectives. We are an equal opportunity employer and do not discriminate based on age, colour, ability, national origin, race, religion, sex, or sexual orientation. Not only are these provisions protected by provincial and federal law, embracing difference is what makes Citizen Relations what it is—and we wouldn’t have it any other way. We pride ourselves on our inclusive and accessible workplace. If you need any accommodations during the interview process to make it work for you, let us know.By joining Citizen Relations, you become part of Plus Company, a unique partnership of forward-thinking creative agencies. As a network, we unabashedly believe anything is possible. Why? Because possibility is what powers the big dreams and limitless drive of an entrepreneur. And entrepreneurial agencies are what we’re made of. A whole network of them.Employee & Job Applicants Privacy Notice#LI-ST1

Citizen Relations is a global public relations agency focused on creating impactful change and meaningful brand interactions. Understanding that consumers are increasingly informed and skeptical, the agency emphasizes authentic connections based on shared values to foster engagement and influence behavior.

The Intelligence & Insights (I&I) team plays a vital role in research and measurement, supporting brand growth and cultural impact. They are seeking a Director of Intelligence in Toronto to oversee reporting and analytics, lead a team of analysts, develop data-driven insights, and enhance marketing strategies.

Key responsibilities include:

– Supporting new business initiatives with data insights.
– Managing and mentoring analysts for effective reporting and strategic insights.
– Implementing reporting frameworks using tools like Tableau and Looker.
– Applying Marketing Mix Modeling and Multi-Touch Attribution methodologies.
– Conducting consumer research to inform strategy.
– Collaborating across departments to facilitate data-driven decisions.

Qualifications include:

– Advanced degree and 7-10 years of experience in data analytics.
– Proficiency in Tableau, Looker, SQL, and Python.
– Familiarity with social listening tools and consumer research methodologies.
– Strong communication and leadership skills.

The agency offers a supportive and flexible work environment, emphasizing personal wellness and professional development, with benefits that include generous vacation time, mental health support, and inclusive workplace initiatives. Citizen Relations values diversity and encourages applicants from various backgrounds to apply.

Director, Intelligence & Insights – Citizen Relations – Toronto, ON

Company: Citizen Relations

Location: Toronto, ON

Expected salary:

Job date: Wed, 16 Apr 2025 01:14:08 GMT

Job description: Citizen Relations is an international public relations agency with a global presence. We create meaningful moments and impactful change that the world needs to see, authentically influencing brands into conversations in a way that matters.Our POV is simple. Consumers of all kinds have evolved – they are more informed and more sceptical than ever before. In order to make a connection, you have to find common ground between people and your company and what you stand for. When you do it right, you earn their attention and actions and a changed perspective, behaviour or attitude. And this approach has worked, allowing us to get results for some of the biggest brands in the world – and win some awards along the way.Summary:We partner with our clients to grow their brand and positively impact culture. The Intelligence & Insights (I&I) team is the research, reporting and measurement arm of Citizen Relations. Our team is composed of Analysts & Research professionals dedicated to understanding consumer behaviour and brand performance through a modern earned media lens. The successful candidate will report directly to the VP, Intelligence & Insights.Citizen Relations, a global communications agency specializing in consumer brands, is seeking a Director of Intelligence to lead our reporting & measurement efforts in our Toronto office. This hybrid role will be pivotal in driving new business pitches, managing a team of analysts, and leveraging advanced analytics approaches to enhance marketing and communication strategies.Key Responsibilities:New Business Support: Collaborate with cross-functional teams to develop compelling pitches and proposals, integrating data-driven insights to win new business opportunities.Team Management: Lead and mentor a team of analysts to ensure effective data analysis, reporting, and strategic insights delivery. Foster a culture of continuous learning and innovation within the I&I team.Reporting and Analytics Leadership: Develop and implement comprehensive reporting frameworks using tools like Tableau and Looker. Ensure seamless integration of data from various sources to provide actionable insights that align with client objectives and drive meaningful impact. Familiarity with web, search, social, and media analytics is a must.Marketing Mix Modeling (MMM) and Multi-Touch Attribution (MTA): Understand MMM and MTA methodologies to measure campaign effectiveness and inform strategic decisions, ensuring that our communications strategies are data-driven and impactful.Consumer Research: Conduct social listening and broader consumer research to identify trends, and inform marketing strategies, ensuring our work is rooted in current consumer behavior.Team Collaboration: Work closely with account teams, creative departments, and strategy teams to ensure data-driven decision-making across all client programs.Innovation and Technology: Stay updated on emerging trends in AI, predictive analytics, and measurement tools to continuously enhance our intelligence offerings.Key Qualifications:

  • Advanced degree in business, statistics, or other relevant field is an asset
  • 7-10 years of experience in data analytics, business intelligence, and research preferably within a digital marketing or media agency.
  • Proficiency in Tableau, Looker, and Google Analytics
  • Expert in SQL & Python for data analysis and automation
  • Familiarity with social listening tools (Talkwalker, Brandwatch, or equivalent) and consumer research methodologies (survey design, advanced analytics analysis, etc…)
  • Familiarity with tools like GWI, Vividata, MRI Simmons, etc.
  • Experience with GCP, BigQuery & Snowflake
  • Excellent communication and presentation skills to convey complex data insights to senior executives and non-technical stakeholders.
  • Strong experience in successfully identifying consumer insights that lead to driving positive business impact
  • Proven people management skills with the ability to mentor and guide a team of analysts and researchers
  • Strong business leadership experience

What’s in it for you:We value the ‘whole you’

  • An innovative and entrepreneurial work environment that promotes ingenuity and individuality – with the best of colleagues, and the best of clients
  • Hybrid work models and flexible hours, plus a work from anywhere policy for short-term stays in other regions
  • Generous Vacation starting at 3 weeks + 1 extra week over the holidays
  • Agency summer days (exact policy differs per campus and agency)
  • Modern, open co-working spaces with coffee & snack bars, located in great city neighborhoods, close to shops and restaurants and easy access to public transport
  • Dogs allowed, dedicated Play Room to support families and Private wellness room (in select offices)
  • Team social events – holiday parties, seasonal gatherings, weekly happy hours, inspiring speakers and more!

We are obsessed with learning and being better humans

  • In-house learning & development sessions and annual career and growth conversations’
  • Access to internal network of opportunities across all agencies
  • Internal EDI group(s), programs & initiatives across Plus Company and opportunities to be involved in employee resource group(s)

Check out our EDI report to learn more about our work and commitment towards equity.We invest in your health and wellness:

  • Flexible benefits to support your individual lifestyle and life stage – with access to a personal wellness spending account you can use for a wide range of wellness expenses, including gym membership fees, pet care, education expenses, and much more!
  • Comprehensive mental health support including access to a virtual mental health therapy clinic providing you with personalized therapist guided iCBT programs and live therapy, access to health clinicians 24/7, and a holistic array of other health and wellness resources to support you and your family.
  • Dedicated play rooms for days you need to bring the kids and health and wellness rooms when you need a place to get grounded.
  • A responsible sick & personal absence days policy designed so you don’t have to worry the moment a personal obligation or emergency arises.
  • Maternity leave top up program.

Expiry Date Notice: This job description expires on May 12, 2025.We’re humbled by the number of talented people who apply to work with us every day. And, we thank each and every one of you. Truly. We’ll reach out directly to those we’d like to meet for an interview.Creating meaningful work means embracing different perspectives. We are an equal opportunity employer and do not discriminate based on age, colour, ability, national origin, race, religion, sex, or sexual orientation. Not only are these provisions protected by provincial and federal law, embracing difference is what makes Citizen Relations what it is—and we wouldn’t have it any other way. We pride ourselves on our inclusive and accessible workplace. If you need any accommodations during the interview process to make it work for you, let us know.By joining Citizen Relations, you become part of Plus Company, a unique partnership of forward-thinking creative agencies. As a network, we unabashedly believe anything is possible. Why? Because possibility is what powers the big dreams and limitless drive of an entrepreneur. And entrepreneurial agencies are what we’re made of. A whole network of them.Employee & Job Applicants Privacy Notice#LI-ST1

Citizen Relations is an international public relations agency focused on creating meaningful moments and impactful change for brands. They emphasize the importance of finding common ground between consumers and companies to earn attention and drive positive change. They are currently seeking a Director of Intelligence in their Toronto office to lead reporting and measurement efforts. The successful candidate will be responsible for new business support, team management, reporting and analytics, consumer research, collaboration, and innovation. The agency offers a flexible work environment, generous benefits, and opportunities for career growth. They are committed to diversity and inclusion in the workplace.

Research Manager (12 Month Contract – Mat Leave cover) – Citizen Relations – Toronto, ON

Company: Citizen Relations

Location: Toronto, ON

Expected salary:

Job date: Thu, 10 Apr 2025 04:52:08 GMT

Job description: Citizen Relations is an international public relations agency with a global presence. We create meaningful moments and impactful change that the world needs to see, authentically influencing brands into conversations in a way that matters.Our POV is simple. Consumers of all kinds have evolved – they are more informed and more sceptical than ever before. In order to make a connection, you have to find common ground between people and your company and what you stand for. When you do it right, you earn their attention and actions and a changed perspective, behaviour or attitude. And this approach has worked, allowing us to get results for some of the biggest brands in the world – and win some awards along the way.Role Summary:We partner with our clients to grow their brand and positively impact culture. The Intelligence & Insights (I&I) team is the research, reporting and measurement arm of Citizen Relations. Our team is composed of Analysts & Research professionals dedicated to understanding consumer behaviour and brand performance through a modern earned media lens. The successful candidate will report directly to the VP, Intelligence & Insights.We’re looking to hire a Research Manager (12 Month Contract – Mat Leave cover) for our growing Intelligence & Insights team to help uncover audience, category and cultural insights to create breakthrough earned-centric campaigns. This role will be directly responsible for informing marketing and communications decisions for our global clients. At Citizen the I&I team ensures those are the right conversations reaching the right people.Responsibilities:Project IntakeDirectly responsible for working with client teams directly to understand their brand and comms challenges and determining the best approach and solution from a research perspective in assisting and identifying a way forward.Project leadDirectly tackle work across CAN, US, UK & EU and be the main point of counsel and execution for all research tasks.People ManagerThis manager will be required to manage a team of analysts as we grow our Intelligence & Insights practice in the market.Reporting & Monitoring LeadSupport downstream from time-to-time until a team is built out. This means developing media and conversational insights dashboards with analysts based in other regions.Entrepreneurial & Curious At HeartExcitement about ways to improve our research product, and a passion for identifying opportunities to experiment with new ResTech, – is a must. We need someone who loves uncovering consumer truths and market insights as much as we do. We need someone who wants to help us grow our approach and product.Storyteller & Consumer AdvocateBuild high impact business material and presentations to clients and internal senior stakeholders that inspire decision making and intelligent discourse. We need someone who will staunchly defend the data, be the voice of the consumer, and advocate for the right decisions based on market intelligence.Digital Strategy PartnerWill work collaboratively with senior digital strategy leaders from different offices globally to ensure consumer and market insights are being integrated into strategy planning for social, digital, and influencer/creator work in the region.Qualifications:

  • 5-6 years of market research experience
  • Must have agency/supplier side experience
  • Extensive experience designing, fielding, executing quantitative studies
  • Working knowledge and experience of using social listening to identify consumer and cultural insights
  • Working knowledge and experience with syndicated research SAAS platforms like MRI-Simmons, GWI, Resonate
  • Extensive experience with statistical analysis
  • Experienced in R, SPSS, Wincross or Q
  • Passionate about understanding consumer behavior and cultural trends
  • Experience presenting to stakeholders
  • Flexible in remote or hybrid work environments
  • Driven by a curiosity of leveraging AI tools to advance our clients work and objectives.

What’s in it for you:We value the ‘whole you’

  • An innovative and entrepreneurial work environment that promotes ingenuity and individuality – with the best of colleagues, and the best of clients
  • Hybrid work models and flexible hours, plus a work from anywhere policy for short-term stays in other regions
  • Generous Vacation starting at 3 weeks + 1 extra week over the holidays
  • Agency summer days (exact policy differs per campus and agency)
  • Modern, open co-working spaces with coffee & snack bars, located in great city neighborhoods, close to shops and restaurants and easy access to public transport
  • Dogs allowed, dedicated Play Room to support families and Private wellness room (in select offices)
  • Team social events – holiday parties, seasonal gatherings, weekly happy hours, inspiring speakers and more!

We are obsessed with learning and being better humans

  • In-house learning & development sessions and annual career and growth conversations’
  • Access to internal network of opportunities across all agencies
  • Internal EDI group(s), programs & initiatives across Plus Company and opportunities to be involved in employee resource group(s)

Check out our EDI report to learn more about our work and commitment towards equity.We invest in your health and wellness:

  • Flexible benefits to support your individual lifestyle and life stage – with access to a personal wellness spending account you can use for a wide range of wellness expenses, including gym membership fees, pet care, education expenses, and much more!
  • Comprehensive mental health support including access to a virtual mental health therapy clinic providing you with personalized therapist guided iCBT programs and live therapy, access to health clinicians 24/7, and a holistic array of other health and wellness resources to support you and your family.
  • Dedicated play rooms for days you need to bring the kids and health and wellness rooms when you need a place to get grounded.
  • A responsible sick & personal absence days policy designed so you don’t have to worry the moment a personal obligation or emergency arises.
  • Maternity leave top up program.

Expiry Date Notice: This job description expires on May 6, 2025.We’re humbled by the number of talented people who apply to work with us every day. And, we thank each and every one of you. Truly. We’ll reach out directly to those we’d like to meet for an interview.Creating meaningful work means embracing different perspectives. We are an equal opportunity employer and do not discriminate based on age, colour, ability, national origin, race, religion, sex, or sexual orientation. Not only are these provisions protected by provincial and federal law, embracing difference is what makes Citizen Relations what it is—and we wouldn’t have it any other way. We pride ourselves on our inclusive and accessible workplace. If you need any accommodations during the interview process to make it work for you, let us know.By joining Citizen Relations, you become part of Plus Company, a unique partnership of forward-thinking creative agencies. As a network, we unabashedly believe anything is possible. Why? Because possibility is what powers the big dreams and limitless drive of an entrepreneur. And entrepreneurial agencies are what we’re made of. A whole network of them.Employee & Job Applicants Privacy Notice#LI-ST1

Citizen Relations is an international public relations agency that creates impactful change through authentic brand conversations. The Intelligence & Insights team is responsible for research and reporting, and they are looking to hire a Research Manager for a 12-month contract. The role involves working with clients to understand brand challenges, managing a team of analysts, and integrating consumer insights into digital strategies. The ideal candidate should have market research experience, agency/supplier side experience, and be passionate about consumer behavior and cultural trends. Citizen Relations offers a flexible work environment, generous benefits, and opportunities for personal and professional development. They are an equal opportunity employer that values diversity and inclusivity.

Administrative Assistant (Maternity Leave Cover) – Citizen Relations – Toronto, ON

Company: Citizen Relations

Location: Toronto, ON

Expected salary:

Job date: Sat, 29 Mar 2025 05:07:10 GMT

Job description: Administrative Assistant (Maternity Leave Cover)Company DescriptionCitizen is a global PR agency built to unleash the potential of ambitious brands. Integrated teams across PR, creative & strategy, insights & intelligence, digital, and experiential marketing give the curiosity, confidence and courage to stay ahead of trends, make bold moves, and maximize measurable success.About the Role:We are seeking a highly organized, proactive, and detail-oriented Administrative Assistant to support our executive team. This position will involve managing the schedules and expenses of four high-level executives. The ideal candidate will thrive in a fast-paced environment, demonstrate exceptional organizational skills, and be able to handle multiple tasks efficiently while providing high-level administrative support.Responsibilities:

  • Calendar Management for Executives: Oversee and manage the complex calendars of four senior executives, ensuring all appointments, meetings, and deadlines are scheduled efficiently. Prioritize and resolve scheduling conflicts while ensuring executive time is used optimally.
  • Expense Management: Track, organize, and submit expense reports for executives, ensuring all receipts and transactions are documented accurately and in compliance with company policies.
  • Travel Coordination: Organize complex travel arrangements for the executives, including flights, accommodations, transportation, and itineraries. Ensure all logistics are aligned with the executives’ schedules and preferences.
  • Meeting Coordination: Coordinate internal and external meetings for executives, including booking boardrooms, preparing meeting agendas, and ensuring all meeting logistics are in place (e.g., equipment, materials, catering etc.).

About you:

  • Proficient in Microsoft Office Suite & Google (docs, Gmail)
  • Exceptional organizational skills and attention to detail
  • Strong time management skills
  • Ability to use discretion and maintain all confidentiality
  • Ability to prioritize multiple demands in a fast-paced environment
  • Team player and generous spirit
  • Superior interpersonal and communication skills
  • Demonstrated initiative

What’s in it for you:We value the ‘whole you’

  • An innovative and entrepreneurial work environment that promotes ingenuity and individuality – with the best of colleagues, and the best of clients
  • Hybrid work models and flexible hours
  • Agency summer days (exact policy differs per campus and agency)
  • Modern, open co-working spaces with coffee & snack bars, located in great city neighborhoods, close to shops and restaurants and easy access to public transport
  • Dogs allowed, dedicated Play Room to support families and Private wellness room (in select offices)
  • Team social events – holiday parties, seasonal gatherings, weekly happy hours, inspiring speakers and more!

Check out our EDI report to learn more about our work and commitment towards equity.Expiry Date Notice: This job description expires on (4/11/2025)We’re humbled by the number of talented people who apply to work with us every day. And, we thank each and every one of you. Truly. We’ll reach out directly to those we’d like to meet for an interview.Creating meaningful work means embracing different perspectives. We are an equal opportunity employer and do not discriminate based on age, colour, ability, national origin, race, religion, sex, or sexual orientation. Not only are these provisions protected by provincial and federal law, embracing difference is what makes Citizen what it is—and we wouldn’t have it any other way. We pride ourselves on our inclusive and accessible workplace. If you need any accommodations during the interview process to make it work for you, let us know.By joining Citizen, you become part of Plus Company, a unique partnership of forward-thinking creative agencies. As a network, we unabashedly believe anything is possible. Why? Because possibility is what powers the big dreams and limitless drive of an entrepreneur. And entrepreneurial agencies are what we’re made of. A whole network of them.Employee & Job Applicants Privacy Notice

Citizen, a global PR agency, is looking for an Administrative Assistant to cover maternity leave for their executive team. The ideal candidate will be organized, detail-oriented, and able to handle multiple tasks efficiently. Responsibilities include calendar management, expense tracking, travel coordination, and meeting coordination. The company values diversity and inclusivity and offers a flexible work environment with competitive benefits. All qualified applicants will be considered regardless of age, color, ability, national origin, race, religion, sex, or sexual orientation.