Company: TED Conferences, LLC
Location: Vancouver, BC
Job description: and strategic Event Operations Manager, Logistics to lead core aspects of conference logistics and infrastructure across TED… execution and crew oversight, the Event Operations Manager will ensure every moving part comes together to create world-class…
The Event Operations Manager for TED is responsible for overseeing key logistics and infrastructure for conferences. This role involves managing execution and crew coordination to ensure all elements function seamlessly, ultimately aiming to deliver a world-class event experience.
The job description for the Event Operations Manager position at TED Conferences, LLC in Vancouver, BC, is as follows:
Position: Event Operations Manager
Location: Vancouver, BC
Salary: $75,000–95,000 per year
Employment Type: Permanent, Full-time
Company Overview:
TED is dedicated to discovering and spreading ideas that inspire imagination, embrace possibility, and catalyze impact. We welcome individuals from all disciplines and cultures who seek a deeper understanding of the world and connection with others.
Job Description:
TED is seeking an experienced and strategic Event Operations Manager to lead core aspects of conference logistics and infrastructure across TED’s global events portfolio. This role is within the Conference Operations team and is responsible for the execution and advancement of TED’s logistics, staffing, and security programs. From early-stage planning and procurement through onsite execution and crew oversight, the Event Operations Manager will ensure every moving part comes together to create world-class event experiences.
Responsibilities:
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Operational Leadership & Strategic Execution:
- Lead end-to-end logistics planning for TED’s global events, including shipping, warehousing, venue buildout, inventory, production timelines, and backstage infrastructure, ensuring all plans reflect TED’s standards for excellence, sustainability, and accessibility.
- Drive the execution of complex, multi-vendor logistics programs across core areas: staffing, security, freight, and infrastructure.
- Serve as the primary onsite lead during flagship events, directing live logistics and ensuring seamless delivery across all operational zones.
- Build and maintain critical paths, production schedules, staffing frameworks, and vendor agreements to ensure milestones and strategic objectives are met.
- Manage detailed event budgets from development through reconciliation, in close collaboration with TED’s finance team.
- Support broader operational strategy through special projects, reporting, and ongoing contributions to cross-functional planning.
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People Management & Cross-Functional Collaboration:
- Oversee recruitment, onboarding, and performance management of contract logistics and event crew; set clear expectations, provide regular coaching, and foster a high-accountability team culture.
- Facilitate coordination across TED teams and partners, ensuring strong communication, aligned planning, and a shared commitment to operational excellence.
- Lead team meetings, monitor progress against deliverables, and model inclusive, solution-oriented leadership.
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Vendor & Partner Oversight:
- Manage vendor sourcing and contracting processes, including RFPs, negotiation, onboarding, and relationship management across logistics, security, staffing, and medical services.
- Maintain TED’s standards of service and delivery by cultivating trusted partnerships and contributing to preferred vendor strategy and long-term supplier development.
- Oversee all external partner logistics, from freight and customs coordination to dock scheduling and onsite execution.
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Risk Management & Event Safety:
- Direct security operations for TED events, including executive protection, venue security, and off-site activations, in coordination with internal advisors and external partners.
- Manage emergency response readiness, onsite medical services, VIP protocols, and health and safety compliance.
- Regularly review and update TED’s risk assessments, safety protocols, and duty of care documentation to ensure preparedness and accountability.
Qualifications:
- 5–7+ years of experience in event operations, logistics, or large-scale live event planning.
- 3+ years of people management experience.
- Proven track record of managing complex logistics programs and large-scale events.
- Strong project management skills with the ability to manage multiple priorities and meet deadlines.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams and with external partners.
- Ability to work in a fast-paced, dynamic environment and adapt to changing priorities.
- Willingness to travel regularly, including international travel, for on-site event delivery.
Please include a cover letter with your application. We’d love to know why this role resonates with you.
Expected salary: $75000 – 95000 per year
Job date: Fri, 09 May 2025 22:43:47 GMT