Easyship – Customer Success Manager (Courier) – Toronto, ON

Company: Easyship

Location: Toronto, ON

Expected salary:

Job date: Thu, 14 Aug 2025 04:06:06 GMT

Job description: Easyship is revolutionizing logistics for eCommerce. With our all-in-one cloud based shipping software, businesses of all shapes and sizes have the tools needed to scale globally. At Easyship we believe in accelerating borderless commerce. We’re proud that a diversity of small business owners, crowdfunding campaigns, and global brands trust Easyship as their gateway to the world. To learn more about us clickJob Title: Customer Success Manager
Reports to: Head of Customer Success
Location: Canada (Remote)
Key Relationships: Sales team, Marketing team, Product team, Operations teamJob Purpose:Easyship is seeking a motivated Carrier expert to own the daily health and performance of our key Global Carrier partnerships, including USPS, UPS, and FedEx. You will be a vital link between our carriers and internal teams working collaboratively to troubleshoot issues, monitor performance, and ensure our merchants receive a reliable, high-quality shipping experience. In this role, you’ll develop a deep understanding of the logistics ecosystem, and your contributions will directly influence the success of team-wide projects and initiatives.What you’ll do:

  • Manage the day-to-day relationship with a portfolio of carrier partners to ensure satisfaction and service quality.
  • Serve as the main point of contact for resolving daily operational issues and inquiries.
  • Track key performance indicators (KPIs) for assigned carriers, identifying and reporting on trends or problems.
  • Act as a bridge between internal teams and carrier partners to ensure technical solutions are stable and aligned with the merchant journey.
  • Maintain clear and up-to-date documentation for carrier workflows and standard operating procedures.
  • Support projects aimed at improving carrier performance, documentation, and internal tools.

Who you are:

  • Experience: 1-3 years of experience in a relevant field such as logistics, supply chain, e-commerce operations, or partner/account management.
  • Relationship Management: Proven ability to build and maintain professional relationships with external partners, vendors, or clients.
  • Communication Skills: Excellent written and verbal communication skills, with the ability to clearly explain issues and solutions to both internal and external stakeholders.
  • Problem-Solving: Strong analytical and problem-solving skills, with a talent for identifying the root cause of an issue and driving it to resolution.
  • Organizational Skills: Highly organized with strong attention to detail, capable of managing multiple tasks and maintaining accurate documentation.
  • Analytical Aptitude: Comfortable working with data to track performance, identify trends, and create reports. Proficiency in spreadsheet software (Microsoft Excel, Google Sheets) is essential.
  • Team Collaboration: A proactive team player with experience working cross-functionally with departments like Product, Customer Support, or Operations.

Desirables:

  • Direct experience working at or with shipping carriers (e.g., DHL, FedEx,UPS, local postal services).
  • Experience with technical concepts, such as API integrations, and the ability to discuss them at a high level.
  • Familiarity with CRM software and project management tools (like Jira).
  • Experience participating in or preparing for formal partner meetings, such as Quarterly Business Reviews (QBRs).
  • Knowledge of international shipping regulations and customs procedures.

What you’ll get:

  • Competitive Equity Package: Earn more than just a competitive salary. Receive equity shares to gain wealth as the company grows.
  • Dental Insurance: Your health and well-being is important to us!
  • Gym & Wellness Reimbursement: Training for a big race? Don’t sweat it. We offer gym reimbursement for all employees.
  • Generous Vacation Policy: We think time off is essential… and we encourage it!
  • Duvet Day: Perfect for those cold winter days, when you don’t want to escape the warmth of your bed!
  • Mental Health Day: You deserve a day off! A chance to recharge and enjoy ‘Me Time’
  • 4 weeks of ‘Work from Anywhere’: Whether you’re working from the beautiful beaches in the Bahamas or by the fireplace on your ski trip in Switzerland – just make sure to send us a picture!
  • Professional Development: We’re here to help you hit your career goals to help get you where you want to be.
  • Flexible Working: We offer you an autonomous environment to perform at your highest level!

Headquartered in London with offices in New York, Hong Kong, Singapore, Melbourne, Toronto, Bangalore, and Taipei – our team is global and growing. We encourage you to apply if a challenge excites you. Come and join the Easyship team!

Courier Express – Operations Assistant – KJ Media – Orlando, FL

Company: KJ Media

Location: Orlando, FL

Expected salary: $18 per hour

Job date: Wed, 02 Oct 2024 02:06:54 GMT

Job description: This job involves working in a variety of industries such as healthcare, automotive, legal, sales & marketing, and more. The duties may include conducting research, analyzing data, developing strategies, creating content, managing campaigns, and executing promotional activities to support business objectives. The benefits of this position include medical, dental, prescription drug, and vision plans to ensure the well-being and health of employees.

Just Eat Takeaway – Owned Channel Specialist (Courier & Partner) – Toronto, ON

https://logoimg.careerjet.net/9996853ac00dff67abf418f9018a749c_mobile.png


Company: Just Eat Takeaway

Location: Toronto, ON

Job description: Ready for a challenge?
Then SKIP might be the place for you! We’re a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. SkipTheDishes is a proud member of the Just Eat Takeaway.com (JET) group of companies and we are excited to have people like you a part of our team!
Description:
As a key member of Skip’s Digital, Media & Marketing Operations the Owned Channels Specialist (Courier & Partner) role is designed for an individual with a passion for eCRM strategies, data-driven insights, and a focus on Courier and Partner (restaurant) needs. Reporting directly to the Owned Channels Manager, you will play a crucial role in supporting and executing the eCRM strategy and roadmap for Courier and Partner pillars. This position requires a mix of technical expertise, analytical skills, stakeholder management, and a proactive mindset.
What’s on your plate:
Collaborate with the Manager, Owned Channels to contribute to the definition of Owned Channels Courier and Partner strategy and roadmap aligned with business objectives
Assist in the creation of actionable and measurable strategies to impact courier and restaurant activation, frequency, and reactivation
Communicate progress and performance updates to stakeholders on a regular basis
Support the team in providing insights on channel campaign and program performance aligned with business KPIs
Assist in sharing channel learnings with Marketing teams outside of the Digital, Media & Marketing Operations Team (Courier Engagement and Partner Operations Managers as main stakeholders)
In collaboration with other in-house and third party stakeholders (agencies), support the implementation of segmentation and content personalization strategies
Collaborate with cross-functional teams, including Courier Engagement, Partner Operations, Creative, BI, Insight, Product, and agencies
Participate in the analysis and forecasting of the impact of eCRM programs on courier behaviour and restaurant engagement
Collaborate with external partners to contribute effectively to project deliverables
Ensure email compliance with CASL/CAN-SPAM/anti-spam and privacy regulations
Recipe for success:
Bachelor’s degree in Business or Marketing or equivalent professional experience
2+ years of experience in stakeholder management
3+ years of hands on email marketing experience
2 years of experience in a strategic role
Familiarity with email and push notification standard methodologies and experience in executing A/B tests
Proven expertise of campaigns set up within an ESP and data management in CRM systems
Strong attention to detail and organizational skills, with the ability to prioritize multiple projects
Analytical skills to derive insights from data
Adaptability to a fast-paced environment and ability to embrace change
Positive, ‘can-do’ attitude with a proactive problem-solving approach
Basic HTML coding & understanding is a plus
Experience with launching campaigns on Salesforce Marketing Cloud, Braze, and/or Firebase as well as a certification from any of these platforms is a bonus
Understands digital channels and platforms within the digital marketing mix.
Has a basic/intermediate understanding of digital platforms and technologies.
Exhibits strong analytical skills to interpret data and provide actionable recommendations to the business.
Why work at Skip?
At SkipTheDishes, we are a Canadian startup success story, grown from the Canadian Prairies we are now part of Just Eat Takeaway.com (JET) where we continue to innovate and grow on a global scale. At Skip, we have abundant opportunity or as we say, everything is on the table. We set out to make this a place our employees are proud to be a part of; knowing their input and uniqueness are not only embraced but make an impact on millions of partners, couriers and customers every single day. As the company grows, so do you — exposing you to new opportunities and learnings every day.
That’s just a small taste of what it’s like to work at one of Canada’s leading tech companies. If you’re looking for opportunity, growth, and something meaningful in a dynamic, fun and challenging environment with global impact, we’d love to hear from you. We’d like to invite you to bring your talent to the table.
SkipTheDishes is proud to be an Equal Opportunity employer. Boxes are for pizza, not people. So however you identify and whoever you love, you are free to be you at Skip. We are committed to fostering a diverse and inclusive environment where all employees feel they truly belong and where everyone is included, seen, heard and respected. In keeping with our values, all applicants will receive consideration for employment regardless of: gender identity or expression, sexual orientation, race, ancestry, national origin, religion, age, marital/domestic partner status, (dis)ability, neurodivergence, or any other characteristic protected by law. Should you require any accommodations throughout the hiring process, we encourage you to reach out to your talent acquisition specialist.
Note: All employees will be asked to sign a Consent for Disclosure of Personal Information in order to complete a background check. Job offers will be conditional upon results that the Company determines to be satisfactory.
#LI-AI1
SkipTheDishes is a leading global food delivery platform looking for an Owned Channels Specialist to work with courier and restaurant partners. The role involves data-driven strategies, stakeholder management, and supporting email and push notification campaigns. The successful candidate will have experience in stakeholder management, email marketing, and analytics, and should be adaptable, positive, and detail-oriented. This is an opportunity to work in a fun and challenging environment at a growing tech company with a commitment to diversity and inclusion. Apply now!
Sorry, I cannot complete this task as it would involve accessing the content from the URL provided, and I am unable to access external websites at the moment. However, I can provide general information or help with any specific questions you may have.

Expected salary:

Job date: Wed, 07 Feb 2024 04:05:26 GMT

S.i. Systems – Junior Business Analyst to support Digital Courier migration project for large financial bank – Toronto, ON

Company: S.i. Systems

Location: Toronto, ON

Job description: to implement the changes. The incumbent is responsible for providing status to the product manager and project team and escalate…Our client is looking for a Junior Business Analyst to support Digital Courier migration project for large financial…
A Junior Business Analyst is needed to support the Digital Courier migration project for a large financial client. The incumbent will be responsible for providing status updates to the product manager and project team and escalating any issues as needed.
Sales Associate

Location: North York, ON
Salary: $15.50 per hour
Job Type: Part-time

Our client is looking for a positive and energetic Sales Associate to join their team in North York. The ideal candidate will have previous retail sales experience, excellent communication skills, and a passion for customer service.

Responsibilities:
– Greet and assist customers in a friendly and professional manner
– Provide product knowledge and assistance with sales inquiries
– Process transactions accurately and efficiently
– Maintain a clean and organized store environment
– Achieve sales targets and contribute to team goals
– Assist with inventory management and restocking as needed

Requirements:
– Previous retail sales experience is preferred
– Strong communication and customer service skills
– Ability to work in a fast-paced and dynamic environment
– Flexibility to work evenings and weekends as needed
– High school diploma or equivalent

If you are a motivated and customer-focused individual with a passion for retail sales, this could be the perfect opportunity for you. Apply now to join a great team and grow your career in the retail industry.

Expected salary:

Job date: Fri, 26 Jan 2024 00:30:42 GMT