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Company: Just Eat Takeaway
Location: Toronto, ON
Job description: Ready for a challenge?
Then SKIP might be the place for you! We’re a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. SkipTheDishes is a proud member of the Just Eat Takeaway.com (JET) group of companies and we are excited to have people like you a part of our team!
Description:
As a key member of Skip’s Digital, Media & Marketing Operations the Owned Channels Specialist (Courier & Partner) role is designed for an individual with a passion for eCRM strategies, data-driven insights, and a focus on Courier and Partner (restaurant) needs. Reporting directly to the Owned Channels Manager, you will play a crucial role in supporting and executing the eCRM strategy and roadmap for Courier and Partner pillars. This position requires a mix of technical expertise, analytical skills, stakeholder management, and a proactive mindset.
What’s on your plate:
Collaborate with the Manager, Owned Channels to contribute to the definition of Owned Channels Courier and Partner strategy and roadmap aligned with business objectives
Assist in the creation of actionable and measurable strategies to impact courier and restaurant activation, frequency, and reactivation
Communicate progress and performance updates to stakeholders on a regular basis
Support the team in providing insights on channel campaign and program performance aligned with business KPIs
Assist in sharing channel learnings with Marketing teams outside of the Digital, Media & Marketing Operations Team (Courier Engagement and Partner Operations Managers as main stakeholders)
In collaboration with other in-house and third party stakeholders (agencies), support the implementation of segmentation and content personalization strategies
Collaborate with cross-functional teams, including Courier Engagement, Partner Operations, Creative, BI, Insight, Product, and agencies
Participate in the analysis and forecasting of the impact of eCRM programs on courier behaviour and restaurant engagement
Collaborate with external partners to contribute effectively to project deliverables
Ensure email compliance with CASL/CAN-SPAM/anti-spam and privacy regulations
Recipe for success:
Bachelor’s degree in Business or Marketing or equivalent professional experience
2+ years of experience in stakeholder management
3+ years of hands on email marketing experience
2 years of experience in a strategic role
Familiarity with email and push notification standard methodologies and experience in executing A/B tests
Proven expertise of campaigns set up within an ESP and data management in CRM systems
Strong attention to detail and organizational skills, with the ability to prioritize multiple projects
Analytical skills to derive insights from data
Adaptability to a fast-paced environment and ability to embrace change
Positive, ‘can-do’ attitude with a proactive problem-solving approach
Basic HTML coding & understanding is a plus
Experience with launching campaigns on Salesforce Marketing Cloud, Braze, and/or Firebase as well as a certification from any of these platforms is a bonus
Understands digital channels and platforms within the digital marketing mix.
Has a basic/intermediate understanding of digital platforms and technologies.
Exhibits strong analytical skills to interpret data and provide actionable recommendations to the business.
Why work at Skip?
At SkipTheDishes, we are a Canadian startup success story, grown from the Canadian Prairies we are now part of Just Eat Takeaway.com (JET) where we continue to innovate and grow on a global scale. At Skip, we have abundant opportunity or as we say, everything is on the table. We set out to make this a place our employees are proud to be a part of; knowing their input and uniqueness are not only embraced but make an impact on millions of partners, couriers and customers every single day. As the company grows, so do you — exposing you to new opportunities and learnings every day.
That’s just a small taste of what it’s like to work at one of Canada’s leading tech companies. If you’re looking for opportunity, growth, and something meaningful in a dynamic, fun and challenging environment with global impact, we’d love to hear from you. We’d like to invite you to bring your talent to the table.
SkipTheDishes is proud to be an Equal Opportunity employer. Boxes are for pizza, not people. So however you identify and whoever you love, you are free to be you at Skip. We are committed to fostering a diverse and inclusive environment where all employees feel they truly belong and where everyone is included, seen, heard and respected. In keeping with our values, all applicants will receive consideration for employment regardless of: gender identity or expression, sexual orientation, race, ancestry, national origin, religion, age, marital/domestic partner status, (dis)ability, neurodivergence, or any other characteristic protected by law. Should you require any accommodations throughout the hiring process, we encourage you to reach out to your talent acquisition specialist.
Note: All employees will be asked to sign a Consent for Disclosure of Personal Information in order to complete a background check. Job offers will be conditional upon results that the Company determines to be satisfactory.
#LI-AI1
SkipTheDishes is a leading global food delivery platform looking for an Owned Channels Specialist to work with courier and restaurant partners. The role involves data-driven strategies, stakeholder management, and supporting email and push notification campaigns. The successful candidate will have experience in stakeholder management, email marketing, and analytics, and should be adaptable, positive, and detail-oriented. This is an opportunity to work in a fun and challenging environment at a growing tech company with a commitment to diversity and inclusion. Apply now!
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Expected salary:
Job date: Wed, 07 Feb 2024 04:05:26 GMT
