Office Coordinator – Creyos – Toronto, ON

Company: Creyos

Location: Toronto, ON

Expected salary:

Job date: Thu, 20 Feb 2025 23:00:18 GMT

Job description: Office CoordinatorWho we are:Creyos (formerly Cambridge Brain Sciences) is a leading growth-stage B2B SaaS HealthTech company. Our proprietary brain health tools, including digital cognitive assessments and mental health questionnaires, are used by healthcare practitioners treating mental health conditions, brain injuries, aging, and other patient populations throughout the world, as well as by leading researchers. To learn more about our organization, please visit .You will be part of a team that includes not just your typical SaaS business functions (Sales, Marketing, Customer Success), but also engineers, scientists, business leaders, and even a world-renowned neuroscientist. We are proud to say that you will be surrounded by some of the smartest, enthusiastic, hard working and dedicated people that you’ll ever meet (at least, that we’ve ever met!).Who we are looking for:At Creyos, we understand that solving big challenges demands unwavering resilience and determination. We don’t stop until we achieve our goals. People who thrive at Creyos are driven, curious, hardworking, and enthusiastic about scaling a company—along with having a good sense of humor. If this resonates with you, we’d love to hear from you!We are seeking a proactive and detail-oriented Administrator to support our executive team, primarily in managing scheduling, travel arrangements, and office administration. The ideal candidate will be organized, resourceful, and capable of handling various tasks efficiently while ensuring smooth operations.This is a hybrid position based in Toronto, ON. The successful candidate lives in Toronto and will commute to our downtown Toronto office regularly.What you will be doing:As a Office Coordinator you’ll report to the VP of People & Culture and your responsibilities will include:Meeting Coordination:

  • Plan and schedule meetings, balancing priorities and availability.
  • Ensure all meeting details are accurately recorded and communicated.
  • Proactively resolve scheduling conflicts and make adjustments as needed.
  • Send meeting invites, prepare agendas, and provide necessary materials in advance.
  • Coordinate with internal and external stakeholders to arrange meetings and events.
  • Maintain discretion and confidentiality while handling sensitive scheduling matters.

Email Management:

  • Handle incoming emails and provide standard replies as necessary, ensuring timely responses.
  • Help prioritize and manage the flow of emails to avoid important messages getting lost.

Travel Arrangements:

  • Make travel arrangements, including organizing flights and accommodations, for the executive team.
  • Assist with travel-related documentation and expense reports.

IT & Equipment Administration:

  • Maintain an up-to-date inventory of office equipment (computers, monitors, accessories, etc.).
  • Coordinate ordering and distribution of equipment for new hires.
  • Send and track equipment agreement documents to ensure compliance.
  • Manage onboarding and offboarding lists to keep records accurate and up to date.
  • Support access management by setting up and deactivating employee accounts in email and other systems.
  • Assist team members with basic tech questions related to Google Suite and other company tools.
  • Provide basic troubleshooting support for common technical issues.

General Office Administration:

  • Oversee daily office operations and ensure a well organized workspace.
  • Coordinate office maintenance, repairs, and vendor relationships.
  • Perform various office admin tasks, including stocking the kitchen, unloading the dishwasher, and resetting meeting rooms.
  • Manage inventory of office supplies, including ordering stationery.
  • Coordinate weekly lunch orders.
  • Assist in planning and organizing social events.

The skills and experience you must have:

  • Proven experience as an Administrative Assistant, Administrator, Office Manager, Office Coordinator, Executive Assistant or similar role.
  • Very strong organizational and time management skills.
  • Excellent written and verbal communication abilities.
  • Very strong proficiency in Microsoft Office Suite, Google Suite, and familiarity with digital tools like Dropbox.
  • Comfortable working with both Mac and PC systems, including basic troubleshooting and setup.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Proactive attitude with a keen attention to detail.

Position: Office Coordinator

Company Overview: Creyos (formerly Cambridge Brain Sciences) is a growth-stage B2B SaaS HealthTech firm specializing in brain health tools, including cognitive assessments and mental health questionnaires. The tools are used globally by healthcare practitioners and researchers.

Team Environment: The team comprises diverse roles, including sales, marketing, engineers, and scientists, fostering a driven and supportive culture.

Job Summary: Creyos is looking for a proactive and detail-oriented Office Coordinator to support the executive team. The role involves managing schedules, travel arrangements, and general office administration in a hybrid setting based in downtown Toronto.

Key Responsibilities:

  • Meeting Coordination: Schedule meetings, resolve conflicts, prepare agendas, and maintain confidentiality.
  • Email Management: Handle incoming emails and prioritize communications.
  • Travel Arrangements: Organize travel logistics and assist with documentation.
  • IT & Equipment Administration: Manage office equipment inventory, onboarding documentation, and basic tech support.
  • General Office Administration: Oversee daily office operations, maintain supplies, coordinate repairs, and plan social events.

Required Skills and Experience:

  • Proven experience in administrative roles.
  • Strong organizational and communication skills.
  • Proficiency in Microsoft Office Suite and Google Suite.
  • Comfortable with both Mac and PC systems.
  • Ability to multitask and work in a fast-paced environment.

Ideal candidates are organized, resourceful, and humorous, thriving in a collaborative and dynamic setting.

Content Marketing Manager – Creyos – Toronto, ON

Company: Creyos

Location: Toronto, ON

Expected salary:

Job date: Fri, 28 Mar 2025 23:36:49 GMT

Job description: Content Marketing ManagerWho we are:Creyos (formerly Cambridge Brain Sciences) is a leading growth-stage B2B SaaS HealthTech company. Our proprietary brain health tools, including digital cognitive assessments and mental health questionnaires, are used by healthcare practitioners treating mental health conditions, brain injuries, aging, and other patient populations throughout the world, as well as by leading researchers. To learn more about our organization, please visit .You will be part of a team that includes not just your typical SaaS business functions (Sales, Marketing, Customer Success), but also engineers, psychologists, business leaders, and even a world-renowned neuroscientist. We are proud to say that you will be surrounded by some of the smartest, enthusiastic, hard working and dedicated people that you’ll ever meet (at least, that we’ve ever met!).Who we are looking for:Creyos is looking for a Content Marketing Manager responsible for helping to develop and execute a content strategy that will build awareness, accelerate new customer acquisition, and drive meaningful revenue growth. The Content Marketing Manager will report to the Director of Marketing and work closely with peers in Marketing, Sales, Product, and Operations. Your focus will include developing strategies to attract and nurture prospects and customers, generate traffic and leads through search engine optimized content, and collaborate across the marketing team to expertly leverage sponsored and paid marketing channels for wider content distribution.What you will be doing:As a Content Marketing Manager at Creyos, you will:

  • Plan, develop, and execute multi-media content strategies focusing on messaging that aligns with why and how our audience buys to generate qualified leads, drive new business opportunities, and grow sales pipeline.
  • Drive accelerated customer and revenue growth through organic channels, leveraging SEO research and knowledge of technical and non-technical best practices, to generate full funnel content that attracts, engages and converts.
  • Develop a deep understanding of target audience needs, pain points, and goals to ensure all content resonates and drives action for each specific vertical and segment.
  • Manage content production with internal and external resources, ensuring all assets are optimized for their intended channel and business objective.
  • Manage content performance through the customer funnel, working closely with Revenue Operations and Sales to ensure high-quality and timely lead follow up and accurate measurement of marketing effectiveness at each stage.
  • Collaborate on paid digital strategies, working cross-functionally to amplify key content pieces through search, social, and other paid channels, with a focus on capturing high-intent leads.
  • Support thought leadership initiatives, partnering to help execute PR and communications strategies to build brand awareness and credibility.
  • Analyze channel and campaign outcomes in detail, drawing insights and presenting results clearly to facilitate data-driven decision-making and next steps.

The skills and experience we are looking for:

  • 5+ years of experience in a content marketing focused role, ideally with proven success in a senior-level role driving content strategy and execution.
  • Strong understanding of B2B marketing/sales models and tactics, including buyer personas, lead generation and nurturing, audience segmentation, lead qualification, and sales stages.
  • Expertise in planning and executing content aligned to business goals, buyer journeys, and SEO strategies. Experience managing editorial calendars, workflows, and content quality control.
  • Passionate about understanding the target audience—how they think, why they buy—and using those insights to guide strategic priorities and focus areas
  • Strong storytelling and editorial skills across various formats (blogs, whitepapers, video scripts, case studies, social, website copy etc.), audiences (customers, prospects, and internal teams), and objectives (thought leadership-focused, SEO, demand generation, sales enablement, educational etc.)
  • Knowledge of SEO best practices, tools (like SURFER, Ahrefs), and how to create content that ranks and converts.
  • Highly collaborative and skilled at balancing multiple stakeholder perspectives, with experience working closely with demand generation, product marketing, and sales to align content with key messaging.
  • Strong analytical skills, with the ability to measure content performance, track ROI, and leverage insights to optimize strategy and execution.
  • Excellent project management skills, with the ability to manage multiple content initiatives and deadlines, adapt to shifting priorities, and ensure alignment with business objectives.
  • Experience with marketing automation tools, reporting platforms, and content management systems like Salesforce, HubSpot, Google Search Console etc.

Some of the reasons people choose to join the Creyos team include:

  • Grow through our career paths leading to more senior roles. We invest in the development of our team members, provide significant opportunities for growth and career advancement, and do everything we can to support one another to ensure individual and team success.
  • Recharge during our annual company-wide break and extra holidays. In addition to vacation and quarterly Personal Days, every year we take a company-wide break in December to rest and recharge. We also give team members two additional holidays off per year: U.S. Independence Day and U.S. Thanksgiving, which we celebrate as Brain Holidays. We want you to feel motivated and energized at work!
  • Get access to comprehensive employee benefits. We pride ourselves on offering benefits covering medical, dental, vision, mental health, wellness and more.

Additional information:Creyos is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, and disability, or another legally protected status. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Creyos will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require accommodation, please notify our Talent Acquisition Manager directly and we will work with you to meet your needs.

Summary

Company Overview: Creyos (formerly Cambridge Brain Sciences) is a B2B SaaS HealthTech company specializing in brain health tools, including cognitive assessments and mental health questionnaires for healthcare practitioners and researchers globally.

Position: Content Marketing Manager

Role Objectives:

  • Develop and execute a content strategy to increase brand awareness, customer acquisition, and revenue growth.
  • Collaborate across departments (Marketing, Sales, Product, Operations) to attract and nurture leads through SEO-optimized content.

Key Responsibilities:

  • Create multi-media content strategies aligned with audience needs.
  • Utilize SEO to enhance organic traffic and lead generation.
  • Manage content production and performance analysis.
  • Collaborate on digital marketing strategies to amplify content.
  • Support thought leadership and PR initiatives.
  • Analyze marketing outcomes for data-driven decisions.

Qualifications:

  • 5+ years of content marketing experience, preferably in a B2B context.
  • Expertise in content alignment with business goals and buyer journeys.
  • Strong storytelling skills across various formats.
  • Proficiency in SEO best practices and tools.
  • Collaborative mindset and strong analytical skills.

Benefits:

  • Opportunities for career growth and development.
  • Annual company-wide breaks and holiday perks.
  • Comprehensive employee benefits covering health and wellness.

Equal Opportunity: Committed to diversity and accessibility in hiring practices.

For more information, please visit Creyos’s website.

Customer Success Associate – Creyos – Toronto, ON

Company: Creyos

Location: Toronto, ON

Expected salary:

Job date: Thu, 08 May 2025 22:26:14 GMT

Job description: Customer Success AssociateWho we are:Creyos (formerly Cambridge Brain Sciences) is a leading growth-stage B2B SaaS HealthTech company. Our proprietary brain health tools, including digital cognitive assessments and mental health questionnaires, are used by healthcare practitioners treating mental health conditions, brain injuries, aging, and other patient populations throughout the world, as well as by leading researchers. To learn more about our organization, please visit .You will be part of a team that includes not just your typical SaaS business functions (Sales, Marketing, Customer Success), but also engineers, psychologists, business leaders, and even a world-renowned neuroscientist. We are proud to say that you will be surrounded by some of the smartest, enthusiastic, hard working and dedicated people that you’ll ever meet (at least, that we’ve ever met!).Who we are looking for:At Creyos, we understand that solving big challenges demands unwavering resilience and determination. We don’t stop until we achieve our goals. People who thrive at Creyos are driven, curious, hardworking, and enthusiastic about scaling a company—along with having a good sense of humor. If this resonates with you, we’d love to hear from you!Please note that this is a hybrid opportunity based in Toronto, ON.What you will be doing:The Customer Success Associate is responsible for driving retention, customer renewals and upsell activity, as well as ensuring client satisfaction throughout the customer lifecycle. This role is pivotal within the organization, and you will be directly responsible for key business metrics such as contract utilization, customer retention, and net promoter score. The ideal candidate is passionate about delivering exceptional support, building strong customer relationships, and ensuring clients see ongoing value—leading to high satisfaction, retention, and account stability.As a Customer Success Associate at Creyos, you will be responsible for:

  • Driving the overall renewal process as customers reach the end of their yearly contract terms—as part of this process, you will be responsible for planning and conducting renewal conversations with customers with the goal of increasing customer and revenue retention rates, while identifying at-risk accounts and determining a strategy to rectify
  • Working with health care professionals and their operations staff to quickly and efficiently onboard and implement Creyos into their practices with minimal administrative burden
  • Managing the customer lifecycle, and identifying at-risk accounts that are exhibiting lower-than-anticipated usage levels, and executing re-activation plans to increase stickiness
  • Acting as the voice of the customer and ensuring their needs are met by working with necessary cross-functional groups (e.g., Product teams) to swiftly and efficiently resolve any technical or logistical problems that customers may be experiencing
  • Assuming ownership over product education initiatives such as running webinars for new features, drafting FAQs and How-To articles, or executing other tactics that help maximize the value customers derive from Creyos
  • Consistently measuring and optimizing the impact of your work through client feedback, engagement data, and key success metrics defined by the team.
  • Collaborate with the Support team to help resolve customer inquiries and ensure a seamless client experience, stepping in as needed to troubleshoot or escalate issues.
  • Build and maintain strong relationships and collaborate cross-functionally with Sales, Marketing, Product, Engineering and Finance teams

The skills and experience we are looking for:

  • 2+ years of customer success experience, working in an environment where you were responsible for driving customer retention and renewals, as well as customer onboarding, lifecycle management and support
  • Undergraduate degree or college diploma, preferably in business or science
  • A track record of adapting to change and contributing to a company’s evolution
  • Interest or background in the neurosciences and/or healthcare technology
  • Hard working with exceptional communication skills
  • A self-starter with a keen interest to learn and be mentored
  • Demonstrated ability to thrive in a fast paced and dynamic working environment
  • Bonus: Experience working in start-ups and/or early to mid-stage companies
  • Bonus: Experience working in health tech

Some of the reasons people choose to join the Creyos team include:

  • Grow through our career paths leading to more senior roles. We invest in the development of our team members, provide significant opportunities for growth and career advancement, and do everything we can to support one another to ensure individual and team success. We regularly promote team members to more senior roles.
  • Recharge during our annual company-wide break and extra holidays. In addition to vacation and quarterly Personal Days, every year we take a company-wide break in December to rest and recharge. We also give team members two additional holidays off per year: U.S. Independence Day and U.S. Thanksgiving, which we celebrate as Brain Holidays. We want you to feel motivated and energized at work!
  • Get access to comprehensive benefits. We pride ourselves on offering benefits covering medical, dental, vision, mental health, wellness and more.

Additional information:This is a hybrid (3 days in office) role at our downtown Toronto office.Creyos is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, national origin, sex, sexual orientation, gender identity, and disability, or another legally protected status. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Creyos will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require accommodation, please notify our Talent Acquisition Manager directly and we will work with you to meet your needs.

Customer Success Associate Summary

Company Overview
Creyos (formerly Cambridge Brain Sciences) is a B2B SaaS HealthTech firm specializing in brain health assessments used by healthcare professionals and researchers worldwide.

Job Role
The Customer Success Associate will focus on customer retention, renewals, and satisfaction throughout the customer lifecycle. This role is key in driving business metrics like contract utilization, retention, and net promoter score.

Responsibilities:

  • Manage customer renewals and identify at-risk accounts.
  • Facilitate onboarding of healthcare professionals.
  • Address customer needs and ensure seamless resolution of issues.
  • Conduct product education initiatives and optimize customer value.
  • Collaborate with various teams to enhance client experience.

Qualifications:

  • 2+ years in customer success or similar roles.
  • Background in business or science, with interest in neuroscience or healthcare tech.
  • Strong communication and adaptability skills.
  • Experience in startups/health tech is a plus.

Company Culture & Benefits:

  • Opportunities for career growth and development.
  • Annual breaks and additional holidays to recharge.
  • Comprehensive benefits covering various health aspects.

Work Arrangement
This is a hybrid role based in downtown Toronto, requiring three days in-office attendance.

Creyos is committed to equal opportunity employment and provides accommodations for applicants with disabilities.

Senior Content Marketing Manager – Creyos – Toronto, ON

Company: Creyos

Location: Toronto, ON

Expected salary:

Job date: Fri, 28 Mar 2025 23:38:56 GMT

Job description: Senior Content Marketing ManagerWho we are:Creyos (formerly Cambridge Brain Sciences) is a leading growth-stage B2B SaaS HealthTech company. Our proprietary brain health tools, including digital cognitive assessments and mental health questionnaires, are used by healthcare practitioners treating mental health conditions, brain injuries, aging, and other patient populations throughout the world, as well as by leading researchers. To learn more about our organization, please visit .You will be part of a team that includes not just your typical SaaS business functions (Sales, Marketing, Customer Success), but also engineers, psychologists, business leaders, and even a world-renowned neuroscientist. We are proud to say that you will be surrounded by some of the smartest, enthusiastic, hard working and dedicated people that you’ll ever meet (at least, that we’ve ever met!).Who we are looking for:Creyos is looking for a Senior Content Marketing Manager responsible for developing and executing a content strategy that will build awareness, accelerate new customer acquisition, and drive meaningful revenue growth. The Senior Content Marketing Manager will report to the Director of Marketing and work closely with peers in Marketing, Sales, Product, and Operations. Your focus will include developing strategies to attract and nurture prospects and customers, generate traffic and leads through search engine optimized content, and collaborate across the marketing team to expertly leverage sponsored and paid marketing channels for wider content distribution.What you will be doing:As a Senior Content Marketing Manager at Creyos, you will:

  • Plan, develop, and execute multi-media content strategies focusing on messaging that aligns with why and how our audience buys to generate qualified leads, drive new business opportunities, and grow sales pipeline.
  • Drive accelerated customer and revenue growth through organic channels, leveraging SEO research and knowledge of technical and non-technical best practices, to generate full funnel content that attracts, engages and converts.
  • Develop a deep understanding of target audience needs, pain points, and goals to ensure all content resonates and drives action for each specific vertical and segment.
  • Manage content production with internal and external resources, ensuring all assets are optimized for their intended channel and business objective.
  • Manage content performance through the customer funnel, working closely with Revenue Operations and Sales to ensure high-quality and timely lead follow up and accurate measurement of marketing effectiveness at each stage.
  • Collaborate on paid digital strategies, working cross-functionally to amplify key content pieces through search, social, and other paid channels, with a focus on capturing high-intent leads.
  • Support thought leadership initiatives, partnering to help execute PR and communications strategies to build brand awareness and credibility.
  • Analyze channel and campaign outcomes in detail, drawing insights and presenting results clearly to facilitate data-driven decision-making and next steps.

The skills and experience we are looking for:

  • 5+ years of experience in a content marketing focused role, ideally with proven success in a senior-level role driving content strategy and execution.
  • Strong understanding of B2B marketing/sales models and tactics, including buyer personas, lead generation and nurturing, audience segmentation, lead qualification, and sales stages.
  • Expertise in planning and executing content aligned to business goals, buyer journeys, and SEO strategies. Experience managing editorial calendars, workflows, and content quality control.
  • Passionate about understanding the target audience—how they think, why they buy—and using those insights to guide strategic priorities and focus areas
  • Strong storytelling and editorial skills across various formats (blogs, whitepapers, video scripts, case studies, social, website copy etc.), audiences (customers, prospects, and internal teams), and objectives (thought leadership-focused, SEO, demand generation, sales enablement, educational etc.)
  • Knowledge of SEO best practices, tools (like SURFER, Ahrefs), and how to create content that ranks and converts.
  • Highly collaborative and skilled at balancing multiple stakeholder perspectives, with experience working closely with demand generation, product marketing, and sales to align content with key messaging.
  • Strong analytical skills, with the ability to measure content performance, track ROI, and leverage insights to optimize strategy and execution.
  • Excellent project management skills, with the ability to manage multiple content initiatives and deadlines, adapt to shifting priorities, and ensure alignment with business objectives.
  • Experience with marketing automation tools, reporting platforms, and content management systems like Salesforce, HubSpot, Google Search Console etc.

Some of the reasons people choose to join the Creyos team include:

  • Grow through our career paths leading to more senior roles. We invest in the development of our team members, provide significant opportunities for growth and career advancement, and do everything we can to support one another to ensure individual and team success.
  • Recharge during our annual company-wide break and extra holidays. In addition to vacation and quarterly Personal Days, every year we take a company-wide break in December to rest and recharge. We also give team members two additional holidays off per year: U.S. Independence Day and U.S. Thanksgiving, which we celebrate as Brain Holidays. We want you to feel motivated and energized at work!
  • Get access to comprehensive employee benefits. We pride ourselves on offering benefits covering medical, dental, vision, mental health, wellness and more.

Additional information:Creyos is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, and disability, or another legally protected status. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Creyos will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require accommodation, please notify our Talent Acquisition Manager directly and we will work with you to meet your needs.

Creyos is a leading B2B SaaS HealthTech company that provides brain health tools to healthcare practitioners and researchers. They are looking for a Senior Content Marketing Manager to develop and execute a content strategy that will drive revenue growth. The ideal candidate will have experience in content marketing, B2B marketing, SEO, and analytics. Creyos offers career growth opportunities, comprehensive benefits, and accommodations for job applicants with disabilities. They are an equal opportunity employer committed to diversity and inclusion.

Manager, Customer Success – Creyos – Toronto, ON

Company: Creyos

Location: Toronto, ON

Expected salary:

Job date: Sun, 09 Mar 2025 23:12:08 GMT

Job description: Manager of Customer SuccessWho we are:Creyos (formerly Cambridge Brain Sciences) is a leading growth-stage B2B SaaS HealthTech company. Our proprietary brain health tools, including digital cognitive assessments and mental health questionnaires, are used by healthcare providers treating mental health conditions, brain injuries, aging, and other patient populations throughout the world, as well as by leading researchers. To learn more about our organization, please visit .You will be part of a team that includes not just your typical SaaS business functions (Sales, Marketing, Product), but also engineers, psychologists, business leaders, and even a world-renowned neuroscientist. We are proud to say that you will be surrounded by some of the smartest, enthusiastic, hard working and dedicated people that you’ll ever meet (at least, that we’ve ever met!).Who we are looking for:As we continue to grow, we’re looking for a strategic and dynamic Manager of Customer Success to join our team. The ideal candidate will be a player-coach–managing key accounts while also helping to lead and elevate our team’s approach to account management, renewals, and customer engagement. Reporting to the VP of Customer Success, this individual will be instrumental in driving revenue retention and expansion opportunities while ensuring every customer receives exceptional consultative support throughout their journey. The ideal candidate brings a strong background in SaaS customer success, a growth mindset, and proven leadership skills. They will coach and support the team in executive best practices, optimizing workflows, and deepening customer relationships–ensuring that we not only meet but exceed customers expectations at every touchpoint.This is a hybrid position based in Toronto, ON. The successful candidate lives in Toronto and will commute to our downtown Toronto office regularly.Key Responsibilities:Your job responsibilities will include:

  • Lead and mentor a team of Customer Success Managers, cultivating a high-performance culture focused on continuous improvement. This role combines hands-on account management with team leadership, requiring the candidate to guide others while actively contributing to client success. Specific responsibilities include:
  • Provide ongoing training, mentorship, and support to Customer Success Managers, helping them refine their skills in account management, renewals, and customer engagement.
  • Establish and refine workflows, playbooks, and strategies to improve customer retention, satisfaction, and expansion opportunities
  • Track key metrics (e.g. retention, churn, expansion), provide feedback, and help ensure the team meets or exceeds goals.
  • Manage select accounts, serving as the primary point of contact for assigned contracts, and ensuring ongoing client satisfaction and success with Creyos.
  • Build strong relationships with clients by understanding their goals and challenges, providing guidance, and advocating for their success.
  • Develop and implement customer success strategies that drive customer engagement, satisfaction, and loyalty.
  • Collect customer feedback to inform product development and enhance the customer experience, while collaborating with cross-functional teams to align on needs and identify opportunities for improvements.
  • Monitor customer health metrics to proactively identify and address potential issues, ensuring successful product adoption and usage.
  • Conduct regular business reviews with key accounts, showcasing the value delivered and identifying opportunities for expansion and upsell.
  • Develop training and support materials to help clients get the most out of our platform.
  • Train both clinical and non-clinical staff ensuring they are proficient in utilizing Creyos products to drive optimal outcomes.

Skills & Experience:

  • Bachelor’s degree in Business, Health Care, or a related field.
  • Minimum of 7 years of experience in customer success, account management, or a related role, ideally within the SaaS space.
  • Proven experience leading and developing high-performing teams.
  • Excellent interpersonal and communication skills, with a customer-focused approach.
  • Strong analytical and problem-solving abilities to interpret customer data and drive actionable insights.
  • Experience with Salesforce, including the ability to manage customer relationships, track engagement, and leverage customer data for improved outcomes.
  • Strong organizational skills with a focus on driving results and enhancing client success.
  • Familiarity with health care or health technology products is a plus.
  • Ability to work in a fast-paced, dynamic environment and manage multiple priorities.

Some of the reasons people choose to join the Creyos team include:

  • Grow through our career paths leading to more senior roles. We invest in the development of our team members, provide significant opportunities for growth and career advancement, and do everything we can to support one another to ensure individual and team success. This year, approximately 40% of our team members were promoted at least once to more senior roles!
  • Recharge during our annual company-wide break and extra holidays. In addition to vacation and quarterly Personal Days, every year we take a company-wide break in December to rest and recharge. We also give team members two additional holidays off per year: U.S. Independence Day and U.S. Thanksgiving, which we celebrate as Brain Holidays. We want you to feel motivated and energized at work!
  • Get access to comprehensive benefits. We pride ourselves on offering benefits covering medical, dental, vision, mental health, wellness and more.

Additional information:Please note that in accordance with company policy, any successful candidate will be required to demonstrate proof of full vaccination against COVID-19. This is a hybrid role with time spent in our downtown Toronto office.Creyos is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, national origin, sex, sexual orientation, gender identity, and disability, or another legally protected status. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Creyos will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require accommodation, please notify our Talent Acquisition Manager directly and we will work with you to meet your needs.

Creyos, a B2B SaaS HealthTech company, is seeking a Manager of Customer Success to join their team in Toronto. The ideal candidate will lead a team in managing key accounts and driving revenue retention and expansion while ensuring exceptional customer support. Responsibilities include mentoring team members, refining workflows, tracking metrics, and building strong client relationships. The successful candidate will have a background in customer success, leadership skills, and experience in the SaaS space. Creyos offers career growth opportunities, a company-wide break, extra holidays, and comprehensive benefits. Personal days, proof of COVID-19 vaccination, and accommodation for job applicants with disabilities are also provided.

Business Development Representative – Creyos – Toronto, ON

Company: Creyos

Location: Toronto, ON

Expected salary:

Job date: Tue, 04 Mar 2025 23:38:00 GMT

Job description: Business Development Representative:Who we are:Creyos (formerly Cambridge Brain Sciences) is a leading growth-stage B2B SaaS HealthTech company. Our proprietary brain health tools, including digital cognitive assessments and mental health questionnaires, are used by healthcare practitioners treating mental health conditions, brain injuries, aging, and other patient populations throughout the world, as well as by leading researchers. To learn more about our organization, please visit .You will be part of a team that includes not just your typical SaaS business functions (Sales, Marketing, Customer Success), but also engineers, psychologists, business leaders, and even a world-renowned neuroscientist. We are proud to say that you will be surrounded by some of the smartest, enthusiastic, hard working and dedicated people that you’ll ever meet (at least, that we’ve ever met!).Who we are looking for:At Creyos, we know that solving big challenges requires unrelenting resilience. We don’t give up in achieving our goals. People who succeed at Creyos have a sense of urgency, a strong work ethic, natural curiosity, strong internal drive, and enthusiasm about growing a company… as well as a sense of humor. If this all sounds good to you, we invite you to join us!What you will be doing:As a Business Development Representative at Creyos, you will:

  • Conduct regular outreaches and respond to prospects to connect them with an Account Executive or Director.
  • Make outbound calls to prospective clients (no lead generation required) and engage with inbound leads.
  • Meticulously keep track of all sales activities and keep track of workflow within Salesforce and Outreach.io.
  • Meet with the Business Development Manager and other members of the team to report key metrics and help develop new business development strategies.
  • Contribute to other areas of the business as required (ex, marketing channel testing and brainstorming, sales process improvements, data analysis, and product roadmap contributions)

The skills and experience we are looking for:We are looking for an energetic and enthusiastic sales professional. You are a self-starter with a strong entrepreneurial mindset who works hard to achieve your personal sales targets while collaborating with your colleagues for full team success. In addition, you are:

  • A Natural Conversationalist: You are not afraid to pick up the phone and speak with prospects or customers – in fact, you thrive on it. You are energized and motivated by human connection and conversation, and a packed calendar of demos is your ideal day.
  • Emotionally Intelligent: You have a knack for reading situations and can react quickly and appropriately to produce the most favorable outcome. You are not phased by an “awkward” conversation and have demonstrated experience with handling difficult situations for positive outcomes.
  • Empathetic: You are an active listener and take time to understand your customer’s pain point before you speak. You focus on a “values-first” or “good-fit” sales approach.
  • Tenacious and Results-Driven: You are a hunter who thrives on excellent results. You understand that getting a quick “no” sometimes is just as good as getting a “yes”.
  • Strategic and Analytical: You embrace quantitative measures of success. You know your sales funnel metrics, and where you stand relative to your target expectations.

It would be great if you also have:

  • Previous experience in a sales environment.
  • Previous experience in the healthcare industry, including, but not limited to, post-secondary education.

Some of the reasons people choose to join the Creyos team include:

  • Get access to comprehensive benefits. We pride ourselves on offering benefits covering medical, dental, vision, mental health, wellness and more.
  • Grow through our career paths leading to more senior roles. We invest in the development of our team members, provide significant opportunities for growth and career advancement, and do everything we can to support one another to ensure individual and team success. We regularly promote team members to more senior roles.
  • Recharge during our annual company-wide break and extra holidays. In addition to vacation and quarterly Personal Days, every year we take a company-wide break in December to rest and recharge. We also give team members two additional holidays off per year: U.S. Independence Day and U.S. Thanksgiving, which we celebrate as Brain Holidays. We want you to feel motivated and energized at work!

Additional information:Please note that in accordance with company policy, any successful candidate will be required to demonstrate proof of full vaccination against COVID-19. This is a hybrid role with time spent in our downtown Toronto office.Creyos is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, national origin, sex, sexual orientation, gender identity, and disability, or another legally protected status. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Creyos will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require accommodation, please notify our Talent Acquisition Manager directly and we will work with you to meet your needs.

Creyos is a B2B SaaS HealthTech company specializing in brain health tools. They are looking for a Business Development Representative to connect with prospects, make outbound calls, and contribute to the business development strategies. They seek an energetic, results-driven, and empathetic individual with experience in sales and possibly the healthcare industry. Creyos offers benefits, career development opportunities, and additional holidays to support their team members. The position requires proof of full COVID-19 vaccination and is based in downtown Toronto. Creyos is an equal opportunity employer committed to providing accommodations for job applicants with disabilities.

Business Support Coordinator – Creyos – Toronto, ON

Company: Creyos

Location: Toronto, ON

Expected salary:

Job date: Thu, 20 Feb 2025 23:03:16 GMT

Job description: Business Support CoordinatorWho we are:Creyos (formerly Cambridge Brain Sciences) is a leading growth-stage B2B SaaS HealthTech company. Our proprietary brain health tools, including digital cognitive assessments and mental health questionnaires, are used by healthcare practitioners treating mental health conditions, brain injuries, aging, and other patient populations throughout the world, as well as by leading researchers. To learn more about our organization, please visit .You will be part of a team that includes not just your typical SaaS business functions (Sales, Marketing, Customer Success), but also engineers, scientists, business leaders, and even a world-renowned neuroscientist. We are proud to say that you will be surrounded by some of the smartest, enthusiastic, hard working and dedicated people that you’ll ever meet (at least, that we’ve ever met!).Who we are looking for:At Creyos, we understand that solving big challenges demands unwavering resilience and determination. We don’t stop until we achieve our goals. People who thrive at Creyos are driven, curious, hardworking, and enthusiastic about scaling a company—along with having a good sense of humor. If this resonates with you, we’d love to hear from you!We are seeking a proactive and detail-oriented Business Support Coordinator to support our executive team, primarily in managing scheduling, travel arrangements, and office administration. The ideal candidate will be organized, resourceful, and capable of handling various tasks efficiently while ensuring smooth operations.This is a hybrid position based in Toronto, ON. The successful candidate lives in Toronto and will commute to our downtown Toronto office regularly.What you will be doing:As a Business Support Coordinator you’ll report to the VP of People & Culture and your responsibilities will include:Meeting Coordination:

  • Plan and schedule meetings, balancing priorities and availability.
  • Ensure all meeting details are accurately recorded and communicated.
  • Proactively resolve scheduling conflicts and make adjustments as needed.
  • Send meeting invites, prepare agendas, and provide necessary materials in advance.
  • Coordinate with internal and external stakeholders to arrange meetings and events.
  • Maintain discretion and confidentiality while handling sensitive scheduling matters.

Email Management:

  • Handle incoming emails and provide standard replies as necessary, ensuring timely responses.
  • Help prioritize and manage the flow of emails to avoid important messages getting lost.

Travel Arrangements:

  • Make travel arrangements, including organizing flights and accommodations, for the executive team.
  • Assist with travel-related documentation and expense reports.

IT & Equipment Administration:

  • Maintain an up-to-date inventory of office equipment (computers, monitors, accessories, etc.).
  • Coordinate ordering and distribution of equipment for new hires.
  • Send and track equipment agreement documents to ensure compliance.
  • Manage onboarding and offboarding lists to keep records accurate and up to date.
  • Support access management by setting up and deactivating employee accounts in email and other systems.
  • Assist team members with basic tech questions related to Google Suite and other company tools.
  • Provide basic troubleshooting support for common technical issues.

General Office Administration:

  • Oversee daily office operations and ensure a well organized workspace.
  • Coordinate office maintenance, repairs, and vendor relationships.
  • Perform various office admin tasks, including stocking the kitchen, unloading the dishwasher, and resetting meeting rooms.
  • Manage inventory of office supplies, including ordering stationery.
  • Coordinate weekly lunch orders.
  • Assist in planning and organizing social events.

The skills and experience you must have:

  • Proven experience as an Administrative Assistant, Administrator, Office Manager, Office Coordinator, Executive Assistant or similar role.
  • Very strong organizational and time management skills.
  • Excellent written and verbal communication abilities.
  • Very strong proficiency in Microsoft Office Suite, Google Suite, and familiarity with digital tools like Dropbox.
  • Comfortable working with both Mac and PC systems, including basic troubleshooting and setup.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Proactive attitude with a keen attention to detail.

The Business Support Coordinator at Creyos will support the executive team in managing scheduling, travel arrangements, and office administration. They will coordinate meetings, handle email management, make travel arrangements, assist with IT and equipment administration, and oversee general office administration tasks. The ideal candidate will have strong organizational and time management skills, excellent communication abilities, proficiency in Microsoft Office Suite and Google Suite, and the ability to work efficiently in a fast-paced environment.

Business Development Representative – Creyos – Toronto, ON

Company: Creyos

Location: Toronto, ON

Expected salary:

Job date: Sat, 19 Oct 2024 22:13:09 GMT

Job description: Business Development Representative:Who we are:Creyos (formerly Cambridge Brain Sciences) is a leading growth-stage B2B SaaS HealthTech company. Our proprietary brain health tools, including digital cognitive assessments and mental health questionnaires, are used by healthcare practitioners treating mental health conditions, brain injuries, aging, and other patient populations throughout the world, as well as by leading researchers. To learn more about our organization, please visit .You will be part of a team that includes not just your typical SaaS business functions (Sales, Marketing, Customer Success), but also engineers, psychologists, business leaders, and even a world-renowned neuroscientist. We are proud to say that you will be surrounded by some of the smartest, enthusiastic, hard working and dedicated people that you’ll ever meet (at least, that we’ve ever met!).Who we are looking for:At Creyos, we know that solving big challenges requires unrelenting resilience. We don’t give up in achieving our goals. People who succeed at Creyos have a sense of urgency, a strong work ethic, natural curiosity, strong internal drive, and enthusiasm about growing a company… as well as a sense of humor. If this all sounds good to you, we invite you to join us!What you will be doing:As a Business Development Representative at Creyos, you will:

  • Conduct regular outreaches and respond to prospects to connect them with an Account Executive or Director.
  • Make outbound calls to prospective clients (no lead generation required) and engage with inbound leads.
  • Meticulously keep track of all sales activities and keep track of workflow within Salesforce and Outreach.io.
  • Meet with the Business Development Manager and other members of the team to report key metrics and help develop new business development strategies.
  • Contribute to other areas of the business as required (ex, marketing channel testing and brainstorming, sales process improvements, data analysis, and product roadmap contributions)

The skills and experience we are looking for:We are looking for an energetic and enthusiastic sales professional. You are a self-starter with a strong entrepreneurial mindset who works hard to achieve your personal sales targets while collaborating with your colleagues for full team success. In addition, you are:

  • A Natural Conversationalist: You are not afraid to pick up the phone and speak with prospects or customers – in fact, you thrive on it. You are energized and motivated by human connection and conversation, and a packed calendar of demos is your ideal day.
  • Emotionally Intelligent: You have a knack for reading situations and can react quickly and appropriately to produce the most favorable outcome. You are not phased by an “awkward” conversation and have demonstrated experience with handling difficult situations for positive outcomes.
  • Empathetic: You are an active listener and take time to understand your customer’s pain point before you speak. You focus on a “values-first” or “good-fit” sales approach.
  • Tenacious and Results-Driven: You are a hunter who thrives on excellent results. You understand that getting a quick “no” sometimes is just as good as getting a “yes”.
  • Strategic and Analytical: You embrace quantitative measures of success. You know your sales funnel metrics, and where you stand relative to your target expectations.

It would be great if you also have:

  • Previous experience in a sales environment.
  • Previous experience in the healthcare industry, including, but not limited to, post-secondary education.

Some of the reasons people choose to join the Creyos team include:

  • Get access to comprehensive benefits. We pride ourselves on offering benefits covering medical, dental, vision, mental health, wellness and more.
  • Grow through our career paths leading to more senior roles. We invest in the development of our team members, provide significant opportunities for growth and career advancement, and do everything we can to support one another to ensure individual and team success. We regularly promote team members to more senior roles.
  • Recharge during our annual company-wide break and extra holidays. In addition to vacation and quarterly Personal Days, every year we take a company-wide break in December to rest and recharge. We also give team members two additional holidays off per year: U.S. Independence Day and U.S. Thanksgiving, which we celebrate as Brain Holidays. We want you to feel motivated and energized at work!

Additional information:Please note that in accordance with company policy, any successful candidate will be required to demonstrate proof of full vaccination against COVID-19. This is a hybrid role with time spent in our downtown Toronto office.Creyos is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, national origin, sex, sexual orientation, gender identity, and disability, or another legally protected status. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Creyos will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require accommodation, please notify our Talent Acquisition Manager directly and we will work with you to meet your needs.

Creyos is a B2B SaaS HealthTech company offering brain health tools to healthcare practitioners and researchers worldwide. They are seeking a Business Development Representative with strong sales skills and a collaborative mindset. The role involves outreach, engaging with leads, tracking sales activities, and contributing to other areas of the business as required. The ideal candidate is a natural conversationalist, emotionally intelligent, empathetic, results-driven, strategic, and analytical. Previous sales experience and experience in the healthcare industry are advantageous. Creyos offers comprehensive benefits, career growth opportunities, annual breaks, and holidays off. The company is committed to equal employment opportunities and providing accommodations for applicants with disabilities. Successful candidates must show proof of full vaccination against COVID-19.

Director of Marketing – Creyos – Toronto, ON

Company: Creyos

Location: Toronto, ON

Expected salary:

Job date: Sat, 19 Oct 2024 22:57:15 GMT

Job description: Director of MarketingWho we are:Creyos (formerly Cambridge Brain Sciences) is a leading growth-stage B2B SaaS HealthTech company. Our proprietary brain health tools, including digital cognitive assessments and mental health questionnaires, are used by healthcare providers treating mental health conditions, brain injuries, aging, and other patient populations throughout the world, as well as by leading researchers. To learn more about our organization, please visit .You will be part of a team that includes not just your typical SaaS business functions (Sales, Marketing, Customer Success), but also engineers, psychologists, business leaders, and even a world-renowned neuroscientist. We are proud to say that you will be surrounded by some of the smartest, enthusiastic, hard working and dedicated people that you’ll ever meet (at least, that we’ve ever met!).Who we are looking for:As we continue to grow, we’re looking for a strategic and dynamic Director of Marketing to join our team. The ideal candidate is a performance marketer at heart, with a deep understanding of how each area of marketing connects to craft cohesive and impactful campaigns that will help boost the bottom line. This role requires a strategic thinker who can see the big picture, yet is hands-on enough to dive into the details when necessary. The Director of Marketing will lead and mentor a cross-functional marketing team, fostering a collaborative environment where each member is empowered to excel.This is a hybrid position based in Toronto, ON. The successful candidate lives in Toronto and will commute to our downtown Toronto office regularly.Key responsibilities:Reporting to the Chief Marketing and Engagement Officer, your job responsibilities will include:

  • Planning & Execution:
  • Develop and implement comprehensive marketing plans that align with business goals and drive revenue growth.
  • Analyze market trends, competitive dynamics, and customer needs to identify growth opportunities and refine positioning.
  • Translate business objectives into actionable marketing plans and campaigns, ensuring brand consistency across all touchpoints.
  • Team Leadership & Development:
  • Lead, mentor, and inspire a team of marketers, providing clear direction, guidance, and feedback to elevate their performance.
  • Foster a collaborative team culture that encourages continuous learning, innovation, and professional growth.
  • Cultivate an environment where team members feel motivated to contribute their best ideas, take ownership of projects, and grow in their respective roles.
  • Customer-Centric Approach:
  • Champion a deep understanding of our customers and their needs, using insights to shape marketing strategies and ensure that our messaging resonates.
  • Create programs that engage potential and existing customers, building brand loyalty.
  • Gather feedback from customers and insights to improve our value proposition.
  • Performance Measurement & Optimization:
  • Track key performance indicators (KPIs) to evaluate the success of marketing initiatives, ensuring a focus on outcomes that drive business growth.
  • Use data to refine marketing activities, identifying areas for improvement and optimizing resource allocation.
  • Report on campaign performance, providing actionable insights to key stakeholders and adjusting strategies to meet evolving business needs.
  • Cross-Functional Collaboration:
  • Partner closely with sales, product, and customer success teams to ensure alignment across all go-to-market efforts and support the achievement of shared goals.
  • Work cross-functionally to maintain consistency in our brand narrative and ensure a unified message is delivered across all channels and customer interactions.

Skills & experience:

  • 7+ years of experience in B2B marketing, with a proven track record of leading marketing initiatives and developing and executing campaigns that drive growth and revenue.
  • 5+ years of people management experience, leading direct reports.
  • Experience developing strategies and executing in multiple B2B marketing channels, including digital, content, events, partnership and social media.
  • Experience leading and developing a high-performing team, with a knack for motivating and coaching direct reports.
  • Strong analytical skills with the ability to translate data into actionable insights and strategies.
  • Highly analytical and strategic but also possesses a genuine curiosity and a hands-on approach to getting into the details.
  • Excellent communication and presentation skills, with the ability to articulate complex ideas clearly and persuasively.
  • Ability to thrive in a fast-paced, dynamic environment, tackling multiple projects simultaneously with a passion for continuous learning and improvement.
  • Enthusiastic about working for a purpose-driven company and capable of channeling that passion into strategies and campaign concepts that deeply resonate with target buyers.

Some of the reasons people choose to join the Creyos team include:

  • Grow through our career paths leading to more senior roles. We invest in the development of our team members, provide significant opportunities for growth and career advancement, and do everything we can to support one another to ensure individual and team success. This year, approximately 40% of our team members were promoted at least once to more senior roles!
  • Recharge during our annual company-wide break and extra holidays. In addition to vacation and quarterly Personal Days, every year we take a company-wide break in December to rest and recharge. We also give team members two additional holidays off per year: U.S. Independence Day and U.S. Thanksgiving, which we celebrate as Brain Holidays. We want you to feel motivated and energized at work!
  • Get access to comprehensive benefits. We pride ourselves on offering benefits covering medical, dental, vision, mental health, wellness and more.

Additional information:Please note that in accordance with company policy, any successful candidate will be required to demonstrate proof of full vaccination against COVID-19. This is a hybrid role with time spent in our downtown Toronto office.Creyos is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, national origin, sex, sexual orientation, gender identity, and disability, or another legally protected status. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Creyos will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require accommodation, please notify our Talent Acquisition Manager directly and we will work with you to meet your needs.

Creyos is a leading growth-stage B2B SaaS HealthTech company that offers brain health tools to healthcare providers and researchers worldwide. They are looking for a Director of Marketing who is a performance marketer at heart with experience in B2B marketing, people management, and developing marketing strategies. The ideal candidate will lead a cross-functional marketing team, focus on customer needs, measure performance, collaborate across departments, and drive business growth. The position is based in Toronto, ON and offers career growth opportunities, breaks, comprehensive benefits, and requires proof of full COVID-19 vaccination. Creyos is committed to providing equal employment opportunities and accommodations as needed.

Director, Finance – Creyos – Toronto, ON

Company: Creyos

Location: Toronto, ON

Expected salary:

Job date: Sat, 21 Sep 2024 22:54:05 GMT

Job description: Director, FinanceWho we are:Creyos (formerly Cambridge Brain Sciences) is a leading growth-stage B2B SaaS HealthTech company. Our proprietary brain health tools, including digital cognitive assessments and mental health questionnaires, are used by healthcare practitioners treating mental health conditions, brain injuries, aging, and other patient populations throughout the world, as well as by leading researchers. To learn more about our organization, please visit .You will be part of a team that includes not just your typical SaaS business functions (Sales, Marketing, Customer Success), but also engineers, psychologists, business leaders, and even a world-renowned neuroscientist. We are proud to say that you will be surrounded by some of the smartest, enthusiastic, hard working and dedicated people that you’ll ever meet (at least, that we’ve ever met!).Who we are looking for:At Creyos, we know that solving big challenges requires unrelenting resilience. We don’t give up in achieving our goals. People who succeed at Creyos have a sense of urgency, a strong work ethic, natural curiosity, strong internal drive, and enthusiasm about growing a company… as well as a sense of humor. If this all sounds good to you, we invite you to join us!Please note that this is a hybrid opportunity based in Toronto, ON.What you will be doing:Reporting to the Chief Financial Officer, we are looking for a Director, Finance to join our Finance team. The Director of Finance will be responsible for financial planning, analysis, and reporting for the organization. This role will involve strategic decision-making, ensuring compliance with financial regulations, managing budgeting processes, and optimizing financial performance. The ideal candidate will have experience in the SaaS industry and a strong understanding of financial operations.As a Director, Finance at Creyos you will:Finance / Accounting

  • Oversee day-to-day accounting activities, including but not limited to, general ledger, tax, payroll, consolidation, accounts payable & receivable.
  • Own and lead key finance and business processes (invoicing, sales agreements, etc.).
  • Working with People & Culture, own and lead the financial components of compensation planning, benefits, and payroll, including commission processes.
  • Own and lead the monitoring of expenditures and tracking relative to budget.
  • Accountable for financial components of day-to-day operations including insurance, lease, EOR, US sales taxes, office expenses, etc.

Reporting

  • Drive improvements to new and existing reporting systems. Develop, own and measure new KPIs.
  • Oversee financial month-end close & reconciliation.
  • Lead the year-end financial statement preparation process.
  • Lead the valuation process.
  • Collaborate with CFO on preparation of materials for the Board and Investors

Budgeting & Planning

  • Work closely with the CFO to support strategic business planning, including the development of financial models, budgets, analysis and rolling forecasts.
  • Work closely with the CFO, CEO and other leaders on business analysis, budgeting, data, and special projects as needed.

Capital Structure & Capital Raising

  • Maintain the updated company cap table and work with the CFO on the legal, financial and accounting components associated with stock-based compensation and investment securities.
  • Work with the CFO on the analysis and execution of funding and capital raising initiatives (both private investment opportunities and government grants), including responding to diligence requests, analyzing the financial consequences of transactions, etc.

Cross-Functional Collaboration

  • Establish and maintain strong working relationships with business leaders and executives to provide assistance in identification and development of appropriate financial solutions to operational opportunities and issues.
  • Act as a partner throughout the organization sharing advice and counsel on financial planning and analysis.

ManagementOversee the performance and development of one finance team member (SFA), providing mentorship and guidance to enhance their skills and contributions.Requirements:

  • Bachelor’s degree in Finance, Accounting, Business Administration, or a related field; CPA required.
  • 5+ years of experience in finance management, preferably within the SaaS and/or digital health industry.
  • Strong knowledge of financial regulations and compliance requirements.
  • Proficiency in financial software and reporting tools; experience with SaaS financial metrics.
  • Agile and flexible, with a willingness to dive into different tasks and adapt to changing needs.
  • Exceptional analytical skills and attention to detail.
  • Strong leadership, communication, and interpersonal skills.
  • Ability to thrive in a fast-paced, dynamic environment.
  • Experience working in an early-stage company or health tech organization is a plus.

Some of the reasons people choose to join the Creyos team include:

  • Grow through our career paths leading to more senior roles. We invest in the development of our team members, provide significant opportunities for growth and career advancement, and do everything we can to support one another to ensure individual and team success. We regularly promote team members to more senior roles.
  • Recharge during our annual company-wide break and extra holidays. In addition to vacation and quarterly Personal Days, every year we take a company-wide break in December to rest and recharge. We also give team members two additional holidays off per year: U.S. Independence Day and U.S. Thanksgiving, which we celebrate as Brain Holidays. We want you to feel motivated and energized at work!
  • Get access to comprehensive benefits. We pride ourselves on offering benefits covering medical, dental, vision, mental health, wellness and more.

Additional information:Please note that in accordance with company policy, any successful candidate will be required to demonstrate proof of full vaccination against COVID-19.Creyos is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, and disability, or another legally protected status. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Creyos will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require accommodation, please notify our Talent Acquisition Manager directly and we will work with you to meet your needs.

Creyos is a B2B SaaS HealthTech company that offers brain health tools for healthcare practitioners and researchers. They are seeking a Director, Finance to oversee financial planning, analysis, and reporting for the organization. The ideal candidate will have experience in the SaaS industry and strong financial operations knowledge. The role involves overseeing accounting activities, financial reporting, budgeting, and collaborating with executives. Creyos offers career growth opportunities, comprehensive benefits, and a supportive work environment. Successful candidates must be fully vaccinated against COVID-19 and Creyos is an equal opportunity employer that provides accommodations for job applicants with disabilities.