Freelance User Experience Lead – Critical Mass – Toronto, ON

Company: Critical Mass

Location: Toronto, ON

Expected salary:

Job date: Fri, 11 Oct 2024 07:04:01 GMT

Job description: As a Lead User Experience (UX) Designer, you help determine the experience architecture of our clients’ digital products. Combining stellar UX and analytical skills, you take ideas from conception to execution-collaborating with your team, navigating ambiguity, and balancing priorities as you push toward the goal and deliver on time.Focusing on one client helps you deliver quality work, but you could be working across multiple accounts, too. You’ve got the grit to lead the execution of UX deliverables-wireframes, interactive prototypes, user flows, site maps, and usability test plans. Owning multiple, small-to-medium features or one major feature from design through completion can be challenging, but your skills, know-how, and attention to detail are equal to the task.You Will:

  • Design holistic systems, flows, and interfaces that are simple, elegant, and beautiful through detailed wireframes, visual compositions, and prototypes that communicate design intent, and client and user feedback.
  • Provide guidance, leadership, and support to other UX designers and the project team.
  • Lead discussions with stakeholders regarding feature design, using an organized and methodical approach.
  • Balance creative requirements with client business requirements.
  • Manage time effectively and execute according to commitments.
  • Apply a critical lens to your work and the work of others in service of the solution.
  • Demonstrate team orientation and build rapport with creative teammates, strategists, content strategists, marketing science, and producers.
  • Clearly articulate complex ideas to both the internal team and client.
  • Anticipate upcoming client and team needs, identify risks, and mitigate appropriately.
  • Lead the design of a large feature or group of small-to-medium features with limited input from the Director of UX.
  • Continuously seek to be well-informed regarding new software and design concepts.
  • Understand the process of business development, and lead aspects of pitch creation in alignment with the overall sales story.
  • Contribute to team culture by acting as a coach and mentor to junior team members, modelling the behaviours and characteristics of a CM leader.
  • Be actively engaged with colleagues both within and outside of teams, promoting collaboration and inclusion.

You Have:

  • Bachelor’s degree preferred, with multidisciplinary background such as psychology, computer science, information sciences, human/computer interface design or commerce/business.
  • 3-5 years of related industry experience in UX, product design, new media, information technology, communications, or library/information science.
  • 2-4 years of experience in the role of senior UX designer or equivalent role.
  • Effective communication skills, both orally and in a variety of written and diagrammatic forms.
  • Proven interpersonal skills, client relation skills, and ability to work in a team environment.
  • Experienced, innovative and forward-thinking mindset with demonstrated leadership of projects from concept to completion.
  • Thorough, detail-oriented, and highly organized working style with the ability to multi-task and meet tight deadlines.
  • Flexibility and adaptability to fast-paced and changing environments.
  • A deep appreciation and understanding of user experience including research, information architecture, usability testing, and applying it to create compelling digital experiences.
  • High proficiency in the use of tools such as Sketch, Omnigraffle, InVision, Principle and Axure as well as Keynote, Powerpoint and Adobe Creative Suite.
  • Portfolio of work demonstrating creative thinking, problem solving, process, and quality spanning various digital platforms.
  • Demonstrated expertise and experience with process and business analysis, software development and project processes large scale projects, documentation for development teams, application of content management, personalization, targeting and search systems, and modular design systems.
  • Familiarity/experience working with WCAG 2.0 A/AA standards.

Critical Mass is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you are an individual with disabilities who would like to request an accommodation, please reach out to .We are committed to fostering diversity, equity, and inclusion within our pool of candidates, with a target of achieving at least 50% representation from underrepresented communities.The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com and . We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.If U.S. based:
If Canada based:
If U.K. based:
If Costa Rica based:

As a Lead User Experience (UX) Designer, you are responsible for determining the experience architecture of digital products for clients. You work with a team to take ideas from conception to execution, focusing on delivering quality work for one client or multiple accounts. Your role involves creating wireframes, prototypes, user flows, and usability test plans, leading discussions with stakeholders, balancing creative and business requirements, managing time effectively, and mentoring junior team members. You should have a bachelor’s degree and 3-5 years of industry experience, along with strong communication skills, leadership abilities, and proficiency in design tools. Critical Mass is an equal opportunity employer committed to diversity and inclusion.

Senior Media Planner – Critical Mass – Toronto, ON

Company: Critical Mass

Location: Toronto, ON

Expected salary:

Job date: Thu, 10 Oct 2024 00:16:53 GMT

Job description: We are hiring a Senior Media Planner to lead, manage, and execute our clients’ interactive marketing strategies. You’ll be responsible for planning, trafficking, and optimizing campaigns across various digital channels-such as paid search, display, video, mobile, and emerging platforms. In this role, you’ll work closely with both internal teams and external partners, acting as the point of contact for clients, and ensuring campaign success through thoughtful planning, execution, and reporting.This is a client-facing role where you will lead communication, status updates, and manage email chains. You’ll need an in-depth understanding of how media processes work, from trafficking media to handling reporting setup, pre-planning, and campaign optimization. Additionally, you will collaborate with the investment team and coordinate across multiple partners, including social media teams and direct partners.You will:

  • Launch and manage media campaigns, including trafficking and setting up reporting mechanisms to track performance
  • Serve as the main point of contact for clients, ensuring seamless communication, reporting, and troubleshooting
  • Partake in pre-plan reporting setups, ensuring that the process for upcoming campaigns is smooth and well-prepared
  • Facilitate media and social campaign execution, collaborating closely with both internal teams and direct partners
  • Lead status meetings and manage email communication chains for ongoing projects, ensuring all stakeholders are aligned.
  • Work closely with investment teams and media partners to ensure optimal media placement and campaign success
  • Maintain relationships with third-party vendors, keeping up-to-date on their offerings and coordinating efforts across various teams
  • Manage the development and delivery of client analytics and ROI reports, ensuring full accountability for campaign performance

You Have:

  • 2-3 years of experience as a digital media manager, with a strong understanding of media planning, trafficking, and campaign optimization
  • 2+ years of experience as the primary client contact and lead for digital media strategies
  • Expertise with DoubleClick DCM, Google Ad products, AdWords, and familiar with platforms such as DART, Omniture, and other Media tools such as Prisma, Mediaocean, PlanIt
  • Proficiency in MS Office, specifically Excel and PowerPoint
  • Proven skills in standard and rich media ad trafficking software for display, video, mobile, search and other emerging channels
  • A strong understanding of digital media tools, tags, and ad servers for display, video, mobile, and emerging channels.
  • Experience working closely with investment teams and managing third-party partnerships
  • Strong interpersonal, written, and verbal communication skills, with an ability to multi-task and meet tight deadlines
  • An enthusiastic and adaptable mindset, with a passion for digital media and a proven track record of campaign success

What We Offer:

  • Global maternity and parental leave
  • Competitive benefits packages
  • Vacation, compassionate leave, sick days, and flex days
  • Access to online services for families and new parents
  • Extensive winter holiday office closures
  • Summer Fridays (off at 3:00 PM local time every Friday)
  • Diversity and Inclusion Board with 12 affinity groups
  • Internal learning and development programs
  • Enterprise-wide employee discounts

Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 4 days a week.Critical Mass is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you are an individual with disabilities who would like to request an accommodation, please reach out to .We are committed to fostering diversity, equity, and inclusion within our pool of candidates, with a target of achieving at least 50% representation from underrepresented communities.The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com and . We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.If U.S. based:
If Canada based:
If U.K. based:
If Costa Rica based:

The job posting is for a Senior Media Planner position where the responsibilities include leading, managing, and executing clients’ interactive marketing strategies across various digital channels. The role involves collaborating with internal and external teams, acting as the main contact for clients, and ensuring campaign success through thoughtful planning, execution, and reporting. Requirements include experience in digital media management, expertise in various digital media tools, strong communication skills, and the ability to work well under pressure. The company offers competitive benefits, flexible work hours, and a commitment to diversity and inclusion in the workplace. The organization is an equal opportunity employer and strives for diversity in its workforce. The email addresses used for communication will be from criticalmass.com or . They do not use apps like Facebook Messenger or WhatsApp for communication and will never ask for money or technology to work for the company.

Senior Project Manager – Critical Mass – Vancouver, BC

Company: Critical Mass

Location: Vancouver, BC

Expected salary: $85000 – 100000 per year

Job date: Wed, 09 Oct 2024 02:05:25 GMT

Job description: -channel digital delivery. We’re looking for someone with marketing agency experience who is adaptable, strategic, and ready… environment demonstrating teamwork, innovation, and excellence You Have: 4+ years of experience in a Digital Marketing agency…

Project Manager – Critical Mass – Vancouver, BC

Company: Critical Mass

Location: Vancouver, BC

Expected salary: $65000 – 80000 per year

Job date: Tue, 08 Oct 2024 22:19:26 GMT

Job description: teams and key collaborators. The ideal candidate has digital marketing agency experience, is adaptable, detail-oriented… and app technologies Comfortable working under tight deadlines You Have: 4+ years of experience in a digital marketing…

Freelance Creative Director, Copy – Critical Mass – Toronto, ON

Company: Critical Mass

Location: Toronto, ON

Expected salary:

Job date: Sat, 05 Oct 2024 22:22:34 GMT

Job description: deliverables. Creating and communicating concepts, creating and implementing marketing strategies, and developing interactive… to deliver excellent digital experiences. Leading multidisciplinary teams-creative, technology, planning, account and project…

Senior Designer – Critical Mass – Vancouver, BC

Company: Critical Mass

Location: Vancouver, BC

Expected salary: $75000 – 90000 per year

Job date: Wed, 02 Oct 2024 23:56:25 GMT

Job description: , brand identity, digital thinking, and design systems. You will: Lead the design process for digital marketing campaigns… in a marketing agency setting. Strong portfolio showcasing your expertise in design for digital marketing, branding…

Clinical Services Manager – Cardiology & Coronary Critical Care – William Osler Health System – Brampton, ON

Company: William Osler Health System

Location: Brampton, ON

Expected salary:

Job date: Sat, 28 Sep 2024 22:02:43 GMT

Job description: care needs within this service. With a focus on patient and family experience, the Clinical Services Manager… and self-directed team player Demonstrated effective leadership, planning and project management skills Excellent oral…

Developer (UI Editor) – Critical Mass – Vancouver, BC

Company: Critical Mass

Location: Vancouver, BC

Job description: heart of our process. This role will work closely with UX and Visual Designers, Engineers, and Project Managers to author… with content management tools such as Adobe Experience Manager (AEM) or WordPress Familiarity with website operations and fluency…
This role is essential in the process of creating content, working with various team members to author content using tools like Adobe Experience Manager or WordPress. The candidate should also have knowledge of website operations and be proficient in content management. This position involves collaboration with UX and Visual Designers, Engineers, and Project Managers.
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Expected salary: $70000 – 90000 per year

Job date: Tue, 24 Sep 2024 22:03:25 GMT

Marketing Science Analyst – Critical Mass – Toronto, ON

Company: Critical Mass

Location: Toronto, ON

Expected salary:

Job date: Sat, 21 Sep 2024 07:31:04 GMT

Job description: As a Marketing Science Analyst, your curiosity never ends. The next question is always on your mind, helping you to understand how marketing science fits in the big picture of a project. You bring in 2 to 3 years of experience, owning marketing science deliverables across a broad range of initiatives, and focusing on at least two of the following areas: tracking and measurement, implementation, reporting, data visualization, testing and evaluation, data integration, or statistical modeling. You understand the nature and purpose of the main Digital marketing channels, enjoy collaborating with others, and are able to communicate clearly and effectively.You will:

  • Analyze complex data to find patterns, solve problems, and identify opportunities.
  • Turn data into actionable insights through storytelling and data visualization.
  • Design, build and automate analyses, reports, dashboards, and other deliverables.
  • Gather marketing data across paid and owned channels to analyze campaign performances, understand user behaviors, and report findings.
  • Assist in the ideation, development, and execution of measurement frameworks.
  • Determine and implement methods to improve analytics processes.
  • Collaborate with other disciplines and partner agencies to deliver comprehensive solutions to both internal and client requests.
  • Occasionally support senior colleagues with analytics material for new business pitches and request for proposals.

You have:

  • 2 – 3 years of experience in the role or similar.
  • Top-notch communication and collaboration skills.
  • Experience with at least one website analytics platform (e.g.: Google or Adobe Analytics)
  • Strong understanding of digital media channels (e.g.: Social, SEM, SEO, OLV, etc.) including how each one works and how they interact with one another.
  • Familiarity with marketing attribution models and techniques (e.g.: MMM, MTA, etc.)
  • Experience with at least one data visualization platform (e.g.: Tableau, Datorama etc.).
  • Experience working with statistical analysis techniques and quantitative methods.
  • Familiarity with statistical programming languages, like Python or R.
  • Familiarity with the function of APIs and API data calls
  • Ability to efficiently manage multiple projects at the same time, proactively communicating needs, roadblocks, and statuses to the necessary people.
  • A drive to keep learning and offer your team support to grow and learn.

What We Offer

  • Global maternity and parental leave
  • Competitive benefits packages
  • Vacation, compassionate leave, wellness days, and flex days
  • Access to online services for families and new parents
  • Extensive winter holiday office closures
  • Early Dismissal Friday’s (off at 3:00 PM local time every Friday)
  • Diversity and Inclusion Board with 12 affinity groups
  • Internal learning and development programs
  • Enterprise-wide employee discounts

The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 4 days a week. The ask stems from our want to:

  • Strengthen opportunity for continuous learning
  • Improve collaboration and team relationships.
  • Increase employee engagement

This hybrid model balances the need for individual flexibility while maintaining the relentless customer focus we provide at CM. We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.Critical Mass is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you are an individual with disabilities who would like to request an accommodation, please reach out to .We are committed to fostering diversity, equity, and inclusion within our pool of candidates, with a target of achieving at least 50% representation from underrepresented communities.The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com and . We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.If U.S. based:
If Canada based:
If U.K. based:
If Costa Rica based:

The content describes the role of a Marketing Science Analyst, who is responsible for analyzing complex data to find patterns, turning data into actionable insights, designing and automating analyses, gathering marketing data, assisting in measurement frameworks, collaborating with other disciplines, and supporting senior colleagues with analytics material. The ideal candidate should have 2-3 years of experience, strong communication and collaboration skills, knowledge of digital media channels, marketing attribution models, data visualization platforms, statistical analysis techniques, and experience with statistical programming languages. The role offers competitive benefits, extensive leave options, internal learning and development programs, and a focus on diversity and inclusion. The company expects employees to work from the office at least 4 days a week to strengthen opportunities for learning, improve collaboration, and increase employee engagement. The company is committed to diversity, equity, and inclusion and follows specific communication protocols to prevent scams.

Marketing Science Senior Analyst – Critical Mass – Toronto, ON

Company: Critical Mass

Location: Toronto, ON

Expected salary:

Job date: Sat, 21 Sep 2024 04:50:25 GMT

Job description: As a Marketing Science Senior Implementation Analyst, you will be responsible for ensuring clean, robust measurement of cross-channel marketing activations. You have experience working with digital analytics tools – especially tag management platforms. In this role, you will work with other Marketing Sciences team members as well as cross-functional teams to support a variety of digital marketing measurement initiatives. The ideal candidate is self-motivated, detail oriented, and has strong problem solving skills.You will:

  • Manage marketing tags using the tag management platform to support cross-channel data collection and integration.
  • Collaborate with web and media analytics team members to implement cross-channel data capture solutions to support clean, efficient measurement of digital marketing activities.
  • Maintain digital analytics measurement solutions and steer the advancement of solutions over time.
  • Ensure tag management best practices and data governance standards are applied to existing and new implementations.
  • Ensure efficient communication between the Marketing Science team and other disciplines.
  • Drive collaboration within teams to provide support, share skills, and gain insight.
  • Confidently manage project delivery expectations and communications to project team.

You have:

  • Experience web and media analytics implementations using tag management platforms (e.g., Adobe Launch / DTM, Google Tag Manager, Tealium Tag Manager)
  • Experience with digital media platforms (e.g.: Google Campaign Manager, Google Ads, Facebook Insights, Search Ads 360, etc.).
  • Strong understanding of digital media channels (e.g.: Social, SEM, SEO, OLV, etc.) including how each one works and how they interact with one another.
  • Pixel implementation experience across media platforms (Meta, TikTok, LinkedIn, DV360, SA360, Innovid, DCM, etc.)
  • Experience with the function of APIs and API data calls
  • Experience with statistical programming languages, like Python or R.
  • Strong time management skills to ensure accurate delivery.
  • Confidence in your communication and collaboration skills.
  • Ability to efficiently communicate deliveries and delays of project with follow-ups as needed.
  • Well-organized approach to working on multiple projects at once.
  • Passion to always improve your team’s craft through ongoing learning and support.

What We Offer

  • Global maternity and parental leave
  • Competitive benefits packages
  • Vacation, compassionate leave, wellness days, and flex days
  • Access to online services for families and new parents
  • Extensive winter holiday office closures
  • Early Dismissal Friday’s (off at 3:00 PM local time every Friday)
  • Diversity and Inclusion Board with 12 affinity groups
  • Internal learning and development programs
  • Enterprise-wide employee discounts

The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 4 days a week. The ask stems from our want to:

  • Strengthen opportunity for continuous learning
  • Improve collaboration and team relationships.
  • Increase employee engagement

This hybrid model balances the need for individual flexibility while maintaining the relentless customer focus we provide at CM. We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.Critical Mass is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you are an individual with disabilities who would like to request an accommodation, please reach out to .We are committed to fostering diversity, equity, and inclusion within our pool of candidates, with a target of achieving at least 50% representation from underrepresented communities.The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com and . We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.If U.S. based:
If Canada based:
If U.K. based:
If Costa Rica based:

The Marketing Science Senior Implementation Analyst will be responsible for ensuring accurate measurement of cross-channel marketing activations using digital analytics tools and tag management platforms. The candidate should have experience in web and media analytics, digital media platforms, pixel implementation, APIs, statistical programming languages, and strong time management and communication skills. Critical Mass offers a variety of benefits and opportunities for professional development. The company values diversity and inclusion in the workplace and is committed to providing equal opportunities for all employees. There is a minimum requirement of working in the office four days a week to promote continuous learning, collaboration, and team relationships. If there are concerns about this requirement, the company is willing to discuss and accommodate accordingly.