Company: Drexel Industries
Location: London, ON
Expected salary:
Job date: Tue, 09 Sep 2025 22:39:47 GMT
Job description: Company Description Drexel is a true Canadian success story, calling London, Ontario, Canada our home since 2011… retail accounts throughout Canada and the US. Working remotely from a home office in the Greater Toronto Area, this role…
Drexel Industries – National Account Manager (Sales) – London, ON
Company: Drexel Industries
Location: London, ON
Expected salary:
Job date: Wed, 30 Apr 2025 22:06:58 GMT
Job description: Company DescriptionDrexel is a true Canadian success story, calling London, Ontario, Canada our home since 2011. We are a family-owned and operated Woman-Owned Business, and we are committed to Sustainability and meeting our own needs without compromising the ability of future generations to meet their own needs.Drexel is a wholesale distribution and Third-Party Logistics (3PL) service provider specializing in retail, telecommunication, enterprise, government, and manufacturing customers. With a strong core of strategic partners, Drexel connects end users to a myriad of products and services throughout Canada.Drexel runs on the Entrepreneurial Operating System (EOS). It is the way that our people think, work, support, and communicate as a collaborative team to work towards common goals and drive unified success, all by rowing in the same direction. And with a such strong foundation, the culture at Drexel is built on our shared core values—Innovation, Accountability, Partnerships, Trustworthy, and Excellence. We at Drexel are strongly determined to continuously evolve, exude pride and ownership in our roles, build strong relationships internally and externally, honour our commitments to help each other, and strive to put forth our best effort in all that we do.If you share our core values and are interested in what Drexel has to offer, we want to connect with you! Let us know how you can be part of our team and our culture.Additional information about Drexel can be found at Drexel.ca.Job DescriptionAbout You:We are looking for a passionate individual in GTA or Ottawa/Montreal areas with strong communication and sales skills to manage and grow our customer accounts at Drexel!Reporting to the Senior Vice President of Business Development, the National Account Manager will work closely with the Retail Sales Team. As a successful candidate, you will be responsible for national retail accounts, both in Canada and the USA, and will focus on both inline and online sales to each account.Responsibilities:
- Obtain, develop, and create sustainable, profitable sales programs.
- Manage and grow sales at your retail accounts.
- Meet and exceed sales and Adjusted Gross Profit objectives quarter over quarter while growing share and distribution.
- Develop proposals with new and existing accounts while maintaining accountability for delivering strong financial results.
- Manage forecasting on an accurate and consistent basis (monthly and seasonal spikes).
- Maintain comprehensive product knowledge across multiple categories through continuous learning and research.
- Work with Buyers and Category Management to gain key market and customer insights by building multiple stakeholder relationships at each account.
- Ensure Key account coverage based on agreed frequency.
- Develop a deep understanding of customer needs and their specialty areas to satisfy all account requirements.
- Ensure clear and regular communication to internal company employees across all departments, including marketing, sales, supply chain and planning.
- Actively pursue opportunities at each assigned account.
- Build strong executive relationships with assigned retailers to foster long-term growth.
- Coordinate account & market reviews with KPIs, identification of best practices and key learnings for the market and key accounts.
- Other duties as assigned.
QualificationsWhat you need to be successful:Preference will be given to candidates residing in GTA or Ottawa/Montreal areas, especially bilingual candidates.
- Core Values: Innovative, Accountable, Partnership, Trustworthy, Excellence.
- Degree in Business or a related field, or equivalent combination of education and experience.
- 5+ years of experience in account management with national retailers.
- Recent sales account experience or buying experience with major big box/ecommerce retailers and or regional chains in Canada/USA.
- Proficiency in MS Office Suite.
- Ability to travel within Canada and to the USA as required.
- Excellent oral & written communication skills.
- Excellent presentation, negotiation and interpersonal skills.
- Strong organizational skills with attention to details.
Additional InformationJob Location
Fully remote with occasional travel as required.What Drexel offers you as a team member:
- Base salary + Commission + Financial accelerators
- Group benefits including basic life, basic AD&D, dental, prescription drugs, EAP, LTD, and extended healthcare
How to Apply
Please send in your resume in Word or PDF format. Only candidates selected for interviews will be contacted.Accommodations are available on request for candidates taking part in all aspects of the recruitment process. You can request reasonable accommodations at any time during the recruitment process.
Drexel Industries – Director of Operations (Wholesale Distribution) – London, ON
Company: Drexel Industries
Location: London, ON
Expected salary:
Job date: Fri, 20 Dec 2024 23:34:34 GMT
Job description: Company DescriptionDrexel is a true Canadian success story, calling London, Ontario, Canada our home since 2011. We are a family-owned and operated Woman-Owned Business, and we are committed to Sustainability and meeting our own needs without compromising the ability of future generations to meet their own needs.Drexel is a wholesale distribution and Third-Party Logistics (3PL) service provider specializing in retail, telecommunication, enterprise, government, and manufacturing customers. With a strong core of strategic partners, Drexel connects end users to a myriad of products and services throughout Canada.Drexel runs on the Entrepreneurial Operating System (EOS). It is the way that our people think, work, support, and communicate as a collaborative team to work towards common goals and drive unified success, all by rowing in the same direction. And with a such strong foundation, the culture at Drexel is built on our shared core values—Innovation, Accountability, Partnerships, Trustworthy, and Excellence. We at Drexel are strongly determined to continuously evolve, exude pride and ownership in our roles, build strong relationships internally and externally, honour our commitments to help each other, and strive to put forth our best effort in all that we do.If you share our core values and are interested in what Drexel has to offer, we want to connect with you! Let us know how you can be part of our team and our culture.Additional information about Drexel can be found at Drexel.ca.Job DescriptionJoin our innovative team as the leader of Wholesale Operations! This high-impact role offers the chance to drive operational excellence, manage a dedicated team, and contribute to our company’s growth. If you have strong skills in communication, operations, and purchasing, we’d love to hear from you!Reporting to the CEO, the Director of Operations will work closely with various departments including Retail Sale, Product, Business Intelligence, and Accounting. You will serve as the primary point of contact for the Wholesale Division with our 3rd Party Logistics Division, Drexel 3PL, ensuring seamless inventory management and order fulfillment. As a successful candidate, you will oversee Wholesale Operations, Purchasing, 3PL relationship & oversight, Customer and Vendor Demand Planning & Forecasting, and Vendor Managed Inventory (VMI).Team Responsibilities:
- Forecasting:
- Manage and maintain accurate, consistent forecasting processes.
- Lead Customer and Vendor Planning Forecasting & Replenishment (CPFR) meetings to determine inventory requirements.
- Analyze inputs from the Sales Team regarding customer inventory requirements and promotional schedules.
- Present weekly inventory recommendations to senior management to align purchasing decisions.
- Purchasing/Procurement:
- Develop and execute an effective procurement strategy.
- Research and evaluate potential suppliers.
- Negotiate pricing and delivery terms with external suppliers.
- Issue and track purchase orders after approval.
- Review and approve invoices.
- Oversee contract administration and maintenance (excluding product vendors).
- Drexel 3PL:
- Represent the Wholesale Distribution business as a Drexel 3PL customer.
- Oversee order allocation and monitor KPI’s.
- Coordinate kitting and assembly for retail distribution projects.
- Ensure compliance with customer and vendor guidelines.
- Identify and initiate cost reduction opportunities. initiatives.
- Provide customer service to partners and stakeholders.
- Business Intelligence and IT Collaboration:
- Conduct account and market reviews with KPI’s, identifying best practices and learnings for key accounts in conjunction with the SVP of Business Development, VP of Business Intelligence & Planning, and Controller.
- Collaborate on automating reporting and reconciliation initiatives.
- Liaison with the VP of Business Intelligence & Planning to address any Electronic Data Interchange (EDI) or Application Protocol Interface (API) maintenance issues and support new customer/vendor development initiatives.
- Inventory Control:
- Manage SKU/brand lifecycles in collaboration with the VP of Product and the Accounting department to address forecasting, status changes, liquidation, and duty drawbacks.
- Coordinate with key stakeholders to track and implement customer/vendor stock balancing and RMAs.
- Manage and track inbound inventory related to shipping, handling, and brokerage until it reaches Drexel 3PL.
- Ensure clear and consistent communication with internal staff across all departments, including marketing, sales, supply chain and planning.
- Other duties as required.
QualificationsWhat we are looking for:
- Core Values: Innovative, Accountable, Partnership, Trustworthy, Excellence.
- Degree in Business or a related field, or equivalent combination of education and experience.
- 5+ years of experience in operations, purchasing, and forecasting within national retail distribution.
- Advanced proficiency in MS Office Suite, with strong Excel competency.
- Experience in using Microsoft Dynamics NAV (Drexel’s ERP system).
- Excellent oral and written communication skills.
- Excellent presentation, negotiation, and interpersonal skills.
- Strong organizational skills with keen attention to detail.
Additional InformationJob Location
Fully remote, London or GTAWhat Drexel offers you as a team member:
- Discretionary bonus
- Car allowance
- Employee discounts
- Remote work
- Group benefits program including Life Insurance, Accidental Death & Dismemberment, Long Term Disability (LTD), Critical Illness, Extended Health (e.g., prescription drugs and paramedical services like massage therapy and chiropractors), Dental, Vision Care, and Employee & Family Assistance Program
- Paid time-off
- GoodLife Fitness Corporate membership discount
How to Apply
Please send in your resume in Word or PDF format. Only candidates selected for interviews will be contacted.Accommodations are available on request for candidates taking part in all aspects of the recruitment process. You can request reasonable accommodations at any time during the recruitment process.
Drexel Industries – Western National Account Manager (Sales) – London, ON
Company: Drexel Industries
Location: London, ON
Expected salary:
Job date: Thu, 28 Nov 2024 23:54:18 GMT
Job description: Company DescriptionDrexel is a true Canadian success story, calling London, Ontario, Canada our home since 2011. We are a family-owned and operated Woman-Owned Business, and we are committed to Sustainability and meeting our own needs without compromising the ability of future generations to meet their own needs.Drexel is a wholesale distribution and Third-Party Logistics (3PL) service provider specializing in retail, telecommunication, enterprise, government, and manufacturing customers. With a strong core of strategic partners, Drexel connects end users to a myriad of products and services throughout Canada.Drexel runs on the Entrepreneurial Operating System (EOS). It is the way that our people think, work, support, and communicate as a collaborative team to work towards common goals and drive unified success, all by rowing in the same direction. And with a such strong foundation, the culture at Drexel is built on our shared core values—Innovation, Accountability, Partnerships, Trustworthy, and Excellence. We at Drexel are strongly determined to continuously evolve, exude pride and ownership in our roles, build strong relationships internally and externally, honour our commitments to help each other, and strive to put forth our best effort in all that we do.If you share our core values and are interested in what Drexel has to offer, we want to connect with you! Let us know how you can be part of our team and our culture.Additional information about Drexel can be found at Drexel.ca.Job DescriptionAbout You:We are looking for a passionate individual in BC areas with strong communication and sales skills to manage and grow our Western customer accounts at Drexel!Reporting to the Senior Vice President of Business Development, the National Account Manager will work closely with the Retail Sales Team. As a successful candidate, you will be responsible for national retail accounts, both in Canada and the USA, and will focus on both inline and online sales to each account.Responsibilities:
- Obtain, develop, and create sustainable, profitable sales programs.
- Manage and grow sales at your retail accounts.
- Meet and exceed sales and Adjusted Gross Profit objectives quarter over quarter while growing share and distribution.
- Develop proposals with new and existing accounts while maintaining accountability for delivering strong financial results.
- Manage forecasting on an accurate and consistent basis (monthly and seasonal spikes).
- Maintain comprehensive product knowledge across multiple categories through continuous learning and research.
- Work with Buyers and Category Management to gain key market and customer insights by building multiple stakeholder relationships at each account.
- Ensure Key account coverage based on agreed frequency.
- Develop a deep understanding of customer needs and their specialty areas to satisfy all account requirements.
- Ensure clear and regular communication to internal company employees across all departments, including marketing, sales, supply chain and planning.
- Actively pursue opportunities at each assigned account.
- Build strong executive relationships with assigned retailers to foster long-term growth.
- Coordinate account & market reviews with KPIs, identification of best practices and key learnings for the market and key accounts.
- Other duties as assigned.
QualificationsWhat you need to be successful:Preference will be given to candidates residing in BC areas.
- Core Values: Innovative, Accountable, Partnership, Trustworthy, Excellence.
- Degree in Business or a related field, or equivalent combination of education and experience.
- 5+ years of experience in account management with national retailers.
- Recent sales account experience or buying experience with major big box/ecommerce retailers and or regional chains in Canada/USA.
- Proficiency in MS Office Suite.
- Ability to travel within Canada and to the USA as required.
- Excellent oral & written communication skills.
- Excellent presentation, negotiation and interpersonal skills.
- Strong organizational skills with attention to details.
Additional InformationJob Location
Western based. Fully remote with occasional travel as required.What Drexel offers you as a team member:
- Base salary + Commission + Financial accelerators
- Group benefits including basic life, basic AD&D, dental, prescription drugs, EAP, LTD, and extended healthcare
How to Apply
Please send in your resume in Word or PDF format. Only candidates selected for interviews will be contacted.Accommodations are available on request for candidates taking part in all aspects of the recruitment process. You can request reasonable accommodations at any time during the recruitment process.
Drexel Industries – 3PL Operations Administrator – London, ON
Company: Drexel Industries
Location: London, ON
Job description: . Job Description Reporting to the Manager, Marketing & Customer Success, the 3PL Operations Administrator will be mainly responsible for ensuring…
The 3PL Operations Administrator will report to the Manager of Marketing & Customer Success and will be responsible for ensuring efficient operations within the 3PL department.
Position: Customer Service Representative
Location: Markham, ON
Salay: $18-22 per hour
Job Type: Full-time
Our client, a leading telecommunications company, is currently seeking a Customer Service Representative to join their team in Markham, ON.
Responsibilities:
– Provide exceptional customer service to clients via phone, email, and chat
– Respond to customer inquiries and resolve issues in a timely and professional manner
– Assist customers with product information, pricing, and availability
– Process orders and returns accurately and efficiently
– Work collaboratively with other departments to ensure customer satisfaction
– Maintain a high level of product knowledge to effectively address customer needs
Qualifications:
– High school diploma or equivalent
– 2+ years of customer service experience, preferably in a call center environment
– Strong communication skills, both written and verbal
– Excellent problem-solving abilities
– Proficient in Microsoft Office Suite
– Ability to multitask and prioritize in a fast-paced environment
If you are a customer service professional looking to join a dynamic team in the telecommunications industry, we encourage you to apply for this exciting opportunity today!
Expected salary: $48000 – 55000 per year
Job date: Sun, 04 Aug 2024 22:54:50 GMT