EverHealth – DevOps Engineer II – EverCommerce – Orlando, FL

Company: EverCommerce

Location: Orlando, FL

Expected salary: $100000 per year

Job date: Sat, 13 Sep 2025 01:17:18 GMT

Job description:

Job Title: Operations and Customer Retention Specialist

Job Description:

Join our dynamic team at EverCommerce, where we leverage innovative digital and mobile applications to enhance operational efficiency and boost customer retention. We are seeking a dedicated Operations and Customer Retention Specialist to help streamline our processes and optimize our marketing technology, along with enhancing customer engagement applications.

Key Responsibilities:

  • Drive operational excellence by optimizing workflows and streamlining processes to create predictable and informed customer journeys.
  • Collaborate with cross-functional teams to develop and implement strategies aimed at increasing customer retention rates.
  • Analyze customer engagement data to identify trends and insights that inform marketing strategies.
  • Develop and maintain comprehensive documentation for operational procedures and customer engagement workflows.
  • Work closely with customer support teams to ensure a seamless experience throughout the customer lifecycle.
  • Monitor customer feedback and implement enhancements based on insights gathered to improve overall satisfaction.

Requirements:

  • Proven experience in operations management, marketing technology, or customer engagement.
  • Strong analytical skills with the ability to interpret data and make data-driven decisions.
  • Excellent communication and interpersonal skills, capable of collaborating with a globally distributed team.
  • Familiarity with digital marketing and customer retention strategies.
  • Comfortable with using various digital tools and platforms relevant to customer engagement.

About Us:

At EverCommerce, we are committed to creating convenient and effective solutions that empower businesses and their customers. Our globally distributed team thrives on collaboration and innovation, driven to redefine customer engagement through state-of-the-art technology. If you’re passionate about operations and customer retention in a fast-paced, modern environment, we invite you to apply and help us shape the future of customer experiences.

EverHealth – DevOps Engineer II – EverCommerce – Orlando, FL

Company: EverCommerce

Location: Orlando, FL

Expected salary: $100000 per year

Job date: Sat, 13 Sep 2025 06:18:14 GMT

Job description:

Job Description: Operations and Retention Specialist

Overview:
Join our dynamic EverCommerce team as an Operations and Retention Specialist. In this pivotal role, you will leverage our cutting-edge digital and mobile applications to enhance operational efficiency and boost customer retention. Your efforts will contribute to creating a seamless, predictable, and informed experience for our users through innovative marketing technology and customer engagement strategies.

Key Responsibilities:

  • Collaborate with cross-functional teams to streamline operations and enhance customer experience.
  • Implement retention strategies that effectively engage and retain our user base.
  • Utilize analytics to assess customer behavior and identify opportunities for improvement.
  • Drive the adoption of our digital and mobile apps, ensuring users maximize their potential.
  • Develop and execute marketing initiatives that foster customer loyalty and satisfaction.
  • Maintain a strong understanding of industry trends to keep our operations and marketing strategies ahead of the curve.

Qualifications:

  • Proven experience in operations management or customer retention roles, preferably in a tech-driven environment.
  • Strong analytical skills with the ability to interpret data and make informed decisions.
  • Exceptional communication and interpersonal skills, with a customer-centric mindset.
  • Ability to work collaboratively within a globally distributed team.
  • Proficiency in using marketing technology and customer engagement platforms.

Location:
Our EverCommerce team is globally distributed, offering you the flexibility to work remotely while being part of an innovative and supportive community.

Why Join Us?
Become a key player in our mission to enhance customer experience through state-of-the-art technology. At EverCommerce, you’ll have the opportunity to contribute to meaningful projects that impact customer satisfaction and business growth. Join us in shaping the future of customer engagement!

EverCommerce – EverHealth – Form Builder – Ontario

Company: EverCommerce

Location: Ontario

Expected salary:

Job date: Fri, 20 Jun 2025 01:14:57 GMT

Job description: Form Builder, EMHware– REMOTE (Canada)At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of our 685,000+ customers. As a leading service commerce platform, our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals in the areas of Home & Field Services, Health Services, and Fitness & Wellness industries.We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here:We are looking for a Form Builder to focus on our EMHware product. EMHware is a Canadian web-based Agency Management Software for mental health, addictions and social service agencies across Canada. With hundreds of agencies and tens of thousands of users across the country, we believe in treating agencies that use EMHware as partners in the improvement of mental health, addictions and social services within their communities. This approach has led to our exponential growth, success, and desire to make a difference in the lives of our customers and clients accessing their services.Responsibilities:

  • Building and revising custom forms using our in-house template design tool.
  • Communicate and collaborate with clients on the outcome of the form.
  • Collaborate with team to understand client requirements and needs.
  • Participate in application testing and quality assurance.
  • Provide training and support to our end users who wish to build their own templates.
  • A desire to learn and work as part of a team focused on delivering a software solution that strives to exceed the expectations of its customers.
  • Consistently meet deadlines while managing multiple ongoing tasks and shifting priorities.
  • Accurately track time spent on tasks.
  • Maintain high standards for quality in all deliverables.
  • Perform other duties as needed.

Skills and Experience needed for success in this role:

  • Post-Secondary education or demonstrated proficiency in the above
  • Competence in reading, analyzing, and interpreting complex documents.
  • Excellent interpersonal skills, able to interact professionally with diverse personality types.
  • Ability to learn quickly and apply knowledge to solve client problems.
  • Strong customer service skills and a high level of professionalism.
  • Independent, logical, and strategic thinker with strong attention to detail.
  • Excellent organizational skills with the ability to multitask, set priorities
  • Comfortable in a fast-paced environment and capable of meeting short-deadline projects.
  • Ability to work well in high-pressure situations and take the lead if necessary
  • Excellent attention to detail and willingness to pitch in to any initiative when necessary.
  • Confidence navigating Microsoft Office Suite and help desk support software.

Benefits and Perks:

  • Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
  • Robust health and wellness benefits, including an annual wellness stipend
  • 401k with up to a 4% match and immediate vesting
  • Flexible and generous (FTO) time-off
  • Employee Stock Purchase Program

Compensation: The total base pay range for this position is $22 – $24 CAD per hour in most Canadian locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above.EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!

EverHealth – Sr. Software Engineer – EverCommerce – Toronto, ON

Company: EverCommerce

Location: Toronto, ON

Expected salary: $100000 per year

Job date: Thu, 19 Jun 2025 02:49:19 GMT

Job description: At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of our 685,000+ customers. As a leading service commerce platform, our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals in the areas of Home & Field Services, Health Services, and Fitness & Wellness industries.We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture, and Values here:EverHealth is simplifying the business of healthcare through simplified, user-centric software which streamlines the daily operations of healthcare practices. The right software can be critical to the health of a practice, and that’s why we’ve created an integrated ecosystem of intuitive, easy to use products that work with how providers run and grow their business.YouGoodTherapy is looking for a self-driven Software Engineer to join our team. You will be working within a talented team to develop and support user-facing features using PHP/Javascript and other emerging technologies.Us:Millions of people use GoodTherapy to find therapists and counselors, rehab and residential treatment centers, and mental health resources. If you or someone you know is experiencing mental health or behavioral concerns, relationship issues, or other challenges, to a find a qualified therapist near you.Everyone struggles at times. Our core purpose is to make it easier for people to access mental health services and the dedicated professionals who provide them, anywhere in the world. To help promote successful outcomes, we offer practitioners in our membership a variety of benefits: referrals, nationally recognized continuing education, publication opportunities, marketing expertise, data-driven performance tracking, personalized support, and more. and get found.Find a Licensed Therapist Near You | GoodTherapyFind the right therapist for your needs with GoodTherapy. Our directory lists therapists by location, specialization, and treatment method. Start your search now!Key Responsibilities:Work within a team to develop new user-facing featuresBuild reusable code and libraries for future useAssist in creation of UI/UX designsOptimize application for maximum speed and scalabilityCollaborate with other team members and stakeholdersMake suggestions for better solutions to problemsKeep abreast of latest and emerging technologiesRequirement:2+ years of experience designing, developing, implementing and supporting enterprise web applications2+ years of experience with Javascript, with at least some working knowledge of ES6+3+ years of experience with the PHP & Javascript frameworksAbility to learn quicklyUse best practices to document and write quality software. Focus on testing is extremely importantA proven track record of working cooperatively and collaboratively with others to achieve collective goalsExperience with vendor integrations (ie. API, Salesforce, Stripe)Experience with MariaDB database or equivalentStrong working knowledge of:PHPJavascript/Typescript FrameworksCSS Precompiles (Sass or LESS)Integration with RESTful services (REST AND JSON)MariaDB/MysqlBenefits and Perks:Flexibility to work where/how you want within your country of employment – remoteRobust health and wellness benefits, including an annual wellness stipend401k with up to a 4% match and immediate vestingFlexible and generous (FTO) time-offEmployee Stock Purchase ProgramCompensationThe target base compensation for this position is $100,000 to $110,000 CAD per year in most locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above.EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!

EverCommerce is focused on digitally transforming the service economy through tailored SaaS solutions for over 685,000 customers across Home & Field Services, Health Services, and Fitness & Wellness. They aim to enhance user experience with modern applications that facilitate interactions between customers and service professionals.

EverHealth, a division of the company, provides user-friendly software that streamlines healthcare practice operations, emphasizing the importance of effective software for organizational health.

GoodTherapy is seeking a self-driven Software Engineer to develop user-facing features using PHP and JavaScript. This role involves working collaboratively, optimizing applications, and keeping up with emerging technologies. Requirements include experience in web application development, proficiency in PHP and JavaScript, and skills in database management and vendor integrations.

Benefits include remote work flexibility, health and wellness programs, a robust 401k plan, and competitive compensation. EverCommerce values diversity and promotes inclusivity in its hiring practices.

EverHealth – Senior Product Marketing Manager, Behavioral Health – (Remote, CAN) – EverCommerce – Toronto, ON

Company: EverCommerce

Location: Toronto, ON

Expected salary: $100000 per year

Job date: Sat, 24 May 2025 07:30:05 GMT

Job description: EverCommerce [Nasdaq: EVCM] is a leading service commerce platform, providing vertically tailored, integrated SaaS solutions that help more than 690,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. Specializing in Home & Field Services, Health Services, and Fitness & Wellness industries, EverCommerce solutions include end-to-end business management software, embedded payment acceptance, marketing technology, and customer engagement applications.We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here:About the Role:
We are seeking a strategic and hands-on Senior Product Marketing Manager to drive the marketing efforts for two core products within our broader portfolio. As the first product marketing hire for these product lines, you will have a unique opportunity to build and own the go-to-market strategy, define positioning and messaging, and lead all execution efforts—both independently and in collaboration with internal teams and external agencies.This role sits at the intersection of strategy and execution, requiring a self-starter who thrives in dynamic environments and is eager to roll up their sleeves while setting the foundation for scalable growth. You’ll partner cross-functionally with product, sales, brand, demand generation, and customer success to deliver impactful marketing initiatives that drive awareness, adoption, and retention.Key Responsibilities:Develop and execute the go-to-market strategy for two key products, including positioning, messaging, competitive analysis, and audience targeting.Own and manage marketing execution, including content creation, campaign development, and lifecycle programs to drive customer engagement and growth.Collaborate cross-functionally with internal central marketing teams (e.g., Product, Sales, Demand Gen, Brand, Comms) to support execution of Behavioral Health marketing initiatives.Manage agency relationships to supplement internal capabilities and ensure high-quality delivery of marketing assets.Conduct market, customer, and competitive research to inform messaging and strategy.Create marketing assets such as product one-pagers, sales enablement tools, website copy, case studies, email campaigns, and more.Track and report on performance metrics, optimizing based on data and insights.Establish foundational processes and frameworks for product marketing to scale efforts over time.Serve as the voice of the product internally and externally, ensuring a consistent narrative across all touchpoints.Create and manage marketing budget; allocating resources effectively across various marketing channels to achieve goals, maximizing ROI.Manage tradeshow/event planning and execution for industry events and conferencesQualifications:5–7 years of experience in product marketing or a related marketing function, preferably in B2B, tech, or scale up environments.Proven success developing and executing GTM strategies and campaigns from scratch.Strong project management skills with the ability to juggle strategy and execution.Experience working cross-functionally and managing agency, freelancer, and vendor relationships.Excellent written and verbal communication skills, with a sharp eye for compelling storytelling.A collaborative, proactive, and flexible mindset.Self-starter comfortable operating in ambiguity and building processes from the ground up.Where:
The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in Canada – if you’re close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America.Benefits and Perks:Flexibility to work where/how you want within your country of employment – in-office, remote, or hybridRobust health and wellness benefits, including an annual wellness stipendRegistered Retirement Savings Plan (RRSP) with 4% company matchFlexible and generous (FTO) time-offEmployee Stock Purchase ProgramCompensation: The target base compensation for this position is $100,000 – $120,000 CAD per year in most locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above.EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!

EverCommerce [Nasdaq: EVCM] is a prominent service commerce platform that offers integrated SaaS solutions tailored for service-based businesses worldwide, enhancing growth, operational efficiency, and customer retention. The company focuses on industries such as Home & Field Services, Health Services, and Fitness & Wellness, providing tools including business management software, payment solutions, and marketing technologies.

They are seeking a Senior Product Marketing Manager to spearhead marketing initiatives for two core products. This role involves developing go-to-market strategies, managing execution, collaborating with cross-functional teams, and overseeing agency relationships. Candidates should possess 5–7 years of relevant experience, strong project management skills, and excellent communication abilities. The position is remote-friendly within Canada and offers competitive benefits, including flexible work options, health benefits, a retirement savings plan, and an employee stock purchase program, with a target salary range of $100,000 – $120,000 CAD.

EverHealth – Sr Product Manager – EverCommerce – Toronto, ON

Company: EverCommerce

Location: Toronto, ON

Expected salary: $145000 per year

Job date: Fri, 18 Apr 2025 23:39:35 GMT

Job description: Senior Product Manager, Behavioral Health Solutions – REMOTE (Canada)EverCommerce [Nasdaq: EVCM] is a leading service commerce platform, providing vertically tailored, integrated SaaS solutions that help more than 690,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. Specializing in Home & Field Services, Health Services, and Fitness & Wellness industries, EverCommerce solutions include end-to-end business management software, embedded payment acceptance, marketing technology, and customer engagement applications.We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here:At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of our 685,000+ customers. As a leading service commerce platform, our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals in the areas of Home & Field Services, Health Services, and Fitness & Wellness industries.We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here:We are seeking a highly motivated and experienced Senior Product Manager to lead the development and execution of innovative product strategies. This role requires a strategic thinker with a deep understanding of market trends, user needs, and business goals to drive product success. As a Senior Product Manager, you will collaborate cross-functionally to define and execute the product roadmap, ensuring alignment with company objectives.Responsibilities:Product StrategyLead the development and execution of product strategies that align with the business objectives and customer needs.Work closely with executives and stakeholders to define and prioritize product opportunities.Conduct market research, competitive analysis, and customer interviews to inform product vision and roadmap.Define and communicate clear product goals, KPIs, and success metrics to ensure alignment across teams.Be the champion of the customer, translating customer feedback and insights into product enhancements that drive overall revenue growth (new revenue & retention) through a great user experience.Stay updated on industry trends, emerging technologies, and best practices to drive innovation.Mentor and provide guidance to junior product managers as needed.Product Delivery and Project ManagementManage the end-to-end product lifecycle from ideation to delivery, ensuring timely and high-quality product releases.Collaborate with cross-functional teams (engineering, design, QA, etc.) to define product requirements, user stories, and feature specifications.Lead the product development process, including backlog management, sprint planning, and release management.Work closely with leadership to develop go-to-market strategies, pricing, and positioning.Lead product launches and ensure successful adoption through close collaboration with marketing and customer support teams.Maintain clear and transparent communication with key stakeholders throughout the product development and delivery process.Project manage cross functional projects that center on product enhancementsProfessional Services Project ScopingOversee the process of creating and managing professional services quotes for customers, ensuring alignment with product capabilities and customer requirements.Collaborate with sales and professional services teams to define pricing, scope, and delivery timelines for customized product offerings.Develop and maintain quoting templates, pricing models, and service offerings to streamline the quoting process.Monitor the effectiveness of service quotes and work to improve the accuracy, speed, and efficiency of the quoting process.Skills and Experience needed for success in this role:Bachelor’s degree in Business, Computer Science, Engineering, or a related field (MBA preferred).5+ years of product management experience, with a proven track record of launching and scaling successful products.Strong analytical skills with experience using data to drive decision-making.Excellent communication and leadership skills, with the ability to influence cross-functional teams.Experience with Agile/Scrum methodologies.Proficiency in product management tools (JIRA, Confluence, etc.).Deep understanding of UX/UI principles and user research methodologies.Strong problem-solving abilities and a passion for building exceptional products.Experience with SaaS based product in the field of Healthtech is a plus.Where:
The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role is based in Canada – if you’re close to one of our offices, we can set you up in-office or you can work remotely. You will be required to meet in an EverCommerce office from time to time. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America. There may be travel required to clients locations (less than 10%)Benefits & Perks:Flexibility to work where/how you want within your country of employment – in-office, remote, or hybridRobust wellness benefits, including an annual wellness stipend3 weeks of vacation to start, a paid volunteer day of your choosing, plus 2 floating holidays to celebrate anything of significance to youEmployee Stock Purchase ProgramRegistered Retirement Savings Plan (RRSP) with 4% company matchContinued investment in your professional development through UdemyCompensation: The target base of compensation for this position is $145,000 – $155,000 CAD in most Canadian locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above.EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!

EverCommerce is seeking a Senior Product Manager for their Behavioral Health Solutions, who will be responsible for leading product strategies, project management, and professional services project scoping. The ideal candidate should have a Bachelor’s degree, 5+ years of product management experience, strong analytical and communication skills, proficiency in Agile/Scrum methodologies, and experience with SaaS-based products in the Healthtech field. The role is remote in Canada with occasional travel required. The compensation for this position ranges from $145,000 – $155,000 CAD, with benefits including wellness stipend, vacation time, employee stock purchase program, RRSP with company match, and professional development opportunities. EverCommerce is an equal opportunity employer that values diversity in its workforce.