Regional Director, Sales and Marketing, Central Canada – Fairmont – Toronto, ON

Company: Fairmont

Location: Toronto, ON

Expected salary:

Job date: Sat, 03 May 2025 22:01:15 GMT

Job description: Company DescriptionA Storied Past. A Brilliant Future.For over 95 years, Fairmont Royal York has stood as a beacon of luxury and excellence in the heart of Toronto. Opened in 1929, this historic hotel was once the tallest building in the British Commonwealth, and today, Fairmont Royal York continues to be a symbol of timeless elegance and modern sophistication. Where tradition meets innovation, and every day offers a chance to make history, a million stories have been told. Join us in creating our next chapter with your story.Why work for Fairmont?A Rich History
Join a storied tradition at Fairmont Royal York, where nearly a century of luxurious hospitality and exceptional service have made us a Toronto landmark.A Culture of Excellence
Be part of a dedicated team committed to delivering unparalleled guest experiences and maintaining the highest standards of service.Grow, Learn and Enjoy!
Benefit from comprehensive training programs, mentorship, and a supportive work environment that empowers you to reach your full potential.New Energy for a Storied Landmark
As the world and Toronto move toward a more sustainable future, our landmark hotel is in a stunning transformation for the zero-carbon century ahead.Job DescriptionFairmont Royal York has set the standard for luxury in Toronto for nearly a century — and we’re looking for a forward-thinking, relationship-driven Regional Director of Sales & Marketing (RDOSM) to help shape the next chapter of growth. In this role, you’ll lead the commercial strategy at Fairmont Royal York while supporting Directors of Sales & Marketing across Central Canada.With your strategic mindset, customer empathy, and collaborative leadership style, you’ll guide innovative sales and marketing strategies that elevate revenue performance, guest loyalty, and brand visibility.What You’ll Do

  • Lead all commercial strategy and execution at Fairmont Royal York — overseeing all revenue streams (rooms, catering, F&B, spa, retail, etc.)
  • Support and advise Directors of Sales & Marketing across the region, aligning on shared goals and commercial strategy
  • Build strong partnerships with ownership groups, hotel leaders, and Global Sales to exceed performance targets
  • Shape long-term commercial planning through market segmentation, forecasting, and action plans
  • Leverage Fairmont/Accor tools, systems, and loyalty programs to unlock growth and deliver exceptional guest experiences
  • Mentor and develop top talent — with a focus on building an inclusive, future-ready leadership pipeline
  • Represent the region at key industry events, sales missions, and activations
  • Partner closely with the Marketing and Communications team to ensure consistent, data-informed storytelling across platforms
  • Use market and guest insights to drive personalization, segmentation, and loyalty
  • Monitor competitive activity and align commercial spend with performance goals

Qualifications

  • 6–8 years of hotel or global sales leadership experience, including 4+ years at the Director level
  • Proven ability to lead cross-functional teams and drive business results across multiple segments
  • You connect strategy with execution — translating insights into meaningful action
  • Strong interpersonal and communication skills — you build trust across teams, markets, and ownership groups
  • Experience in digital sales tools, market analytics, and hotel CRM platforms (Opera or similar)
  • A commitment to inclusive leadership and fostering belonging in the workplace

Additional InformationBE PART OF OUR FUTUREAt Fairmont Royal York, you won’t just lead a team — you’ll shape the future of one of Canada’s most iconic hotels. As part of Accor’s global family, you’ll have the scale of an international brand with the autonomy to make a lasting local impact. We’re building a culture that celebrates innovation, supports growth, and values every voice.Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.Accommodations: We encourage you to let us know if you require any accommodation through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: ryh.careers@fairmont.com

Company Overview

Fairmont Royal York has been a symbol of luxury in Toronto for over 95 years, originally opening in 1929 as the tallest building in the British Commonwealth. The hotel embodies a blend of tradition and modernity, inviting guests to share their stories.

Why Work for Fairmont?

  • Rich History: Join a prestigious tradition of exceptional hospitality.
  • Excellence: Be part of a team dedicated to unparalleled guest experiences.
  • Growth Opportunities: Access comprehensive training and mentorship in a supportive work environment.
  • Sustainability Transformation: Contribute to the hotel’s transition toward a zero-carbon future.

Job Description

Fairmont Royal York seeks a Regional Director of Sales & Marketing (RDOSM) to drive the hotel’s commercial strategy. This role entails leading sales and marketing efforts, enhancing revenue performance, and boosting brand visibility across Central Canada.

Key Responsibilities:

  • Oversee all revenue streams at Fairmont Royal York.
  • Support regional Directors of Sales & Marketing to align strategies.
  • Build partnerships with ownership and hotel leadership.
  • Shape long-term commercial planning and market segmentation.
  • Mentor and develop talent for an inclusive leadership culture.
  • Collaborate with marketing for consistent storytelling.
  • Analyze market insights to drive guest personalization and loyalty.

Qualifications:

  • 6–8 years of hotel/global sales leadership experience, with at least 4 years in a Director role.
  • Proven ability in cross-functional team leadership and results-driven strategy execution.
  • Strong communication skills to build trust and collaboration.
  • Familiarity with digital sales tools and hotel CRM platforms.
  • Commitment to inclusive leadership practices.

Additional Information

This position offers an opportunity to influence the future of a landmark hotel while being part of Accor’s global brand. Candidates must be legally eligible to work in Canada, and accommodations are available upon request during the application process.

Area Director, Group Sales – Fairmont Vancouver Hotels – Accor – Vancouver, BC

Company: Accor

Location: Vancouver, BC

Expected salary: $125000 per year

Job date: Wed, 30 Apr 2025 22:23:15 GMT

Job description: : Based out of one of the Vancouver properties, and reporting to the Regional Director of Sales and Marketing with dotted line… to Directors, Sales and Marketing at the three Vancouver properties, responsibilities and essential job functions include: Provide…

Marketing Coordinator – Fairmont – Toronto, ON

Company: Fairmont

Location: Toronto, ON

Expected salary:

Job date: Thu, 27 Mar 2025 23:09:47 GMT

Job description: Company DescriptionWho We AreFor over 95 years, Fairmont Royal York has stood as a beacon of luxury and excellence in the heart of Toronto. Opened in 1929, this historic hotel was once the tallest building in the British Commonwealth, and today, Fairmont Royal York continues to be a symbol of timeless elegance and modern sophistication. Where tradition meets innovation, and every day offers a chance to make history, a million stories have been told. Join us in creating our next chapter with your story.Job Description

  • Maintain a yearly marketing calendar, coordinate project management systems, and ensure that cross-functional teams are working cohesively
  • Assist in the design of high-quality, visually captivating materials across various platforms, including photoshoots, social media graphics, and digital content, ensuring consistency with hotel and brand guidelines
  • Assist in the coordination of all media/influencer stays, including room reservations, amenities, gifting, etc.
  • Provide support for website updates, email marketing, and other promotional efforts, including copy
  • Catalog and organize digital assets, including photos, videos, and design files, using a structured system for retrieving marketing materials.
  • Meet with internal stakeholders for creative service requests and work with marketing leaders to develop vision/conceptualization of new materials
  • Assist Graphic Designer in preparing designs for print and coordinating with printers for quotes
  • Provide regular departmental status updates and circulate communications meeting notes
  • Support projects and day-to-day administration for the Regional Director of Sales & Marketing, Central Canada
  • Assist with photo shoots as needed
  • Prepare monthly marketing reporting

Qualifications

  • Diploma or degree in Marketing/Communications
  • 2+ years of experience in marketing or related field (luxury hotel or hospitality experience an asset)
  • General understanding of marketing principles, best practices, and analytics
  • Eye for detail with excellent organizational skills, ability to maintain calendars and coordinate multiple projects simultaneously
  • Excels in a fast-paced environment with the ability to adapt quickly to changing priorities
  • Creative thinker with copywriting experience
  • Social media experience is an asset (photography and beginner editing skills for content creation are also an asset)
  • Genuine passion for guest experience, hospitality, and the tourism industry with a guest-centric /luxury mindset
  • Experience in MS Office (Word, Excel, PowerPoint)
  • Familiarity with graphic design, social media, and content creation platforms (Adobe, Canva, Sprout Social, etc.)

Additional InformationWhat’s in it for you?

  • Free Meals: Healthy meals on us every shift.
  • Travel Discounts: Sweet deals at Accor hotels worldwide.
  • Dry Cleaning: Free dry-cleaning for your work gear.
  • Skill Up: Custom learning programs to boost your talents.
  • Impact: Join our Health & Wellness, Sustainability, and DEI Committees.
  • Level Up: Unlock new career heights with exciting growth paths.

BE PART OF OUR FUTURE.Another stunning chapter for the iconic Fairmont Royal York has begun, and we invite you to be a part of it. If you are passionate about hospitality, driven by excellence, and eager to contribute to an esteemed institution, we want to hear from you. Join us and help shape the future of one of Toronto’s most treasured landmarks.Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.Accommodations: We encourage you to let us know if you require any accommodation through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: ryh.careers@fairmont.comOur Commitment to Diversity & Inclusion: At Fairmont Royal York, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we provide equal access to opportunities. We welcome applications from all qualified candidates.

Fairmont Royal York is a historic luxury hotel in Toronto, offering a blend of timeless elegance and modern sophistication. They are seeking a Marketing Coordinator to assist with various marketing initiatives, including maintaining a yearly marketing calendar, designing visually captivating materials, coordinating media/influencer stays, and providing support for website updates and email marketing. The ideal candidate will have a diploma or degree in Marketing/Communications, 2+ years of marketing experience, a passion for guest experience and the hospitality industry, and experience with graphic design and social media platforms. Fairmont Royal York offers a range of benefits, including free meals, travel discounts, and opportunities for professional growth. They are committed to diversity and inclusion in their workforce. Candidates must be legally eligible to work in Canada.

Event Sales & Services Manager – Fairmont – Vancouver, BC

Company: Fairmont

Location: Vancouver, BC

Job description: in a setting that’s as exceptional as you are! Job Description Event Sales & Services Manager Are you an organized, dynamic… Manager to join our Conference Services & Catering team. What You Will Be Doing: Reporting to the Director of Event Sales…
Are you a top-notch, detail-oriented individual with a passion for events and sales? We are seeking an exceptional Event Sales & Services Manager to join our high-performing Conference Services & Catering team. In this role, you will report directly to the Director of Event Sales and be responsible for managing all aspects of event planning, sales, and services. If you thrive in a fast-paced, dynamic environment and have a knack for exceeding customer expectations, we want to hear from you! Join us and be part of an exceptional team that delivers unforgettable events.

Job Description

Position: Retail Sales Associate

Location: San Francisco, CA

Salary: $15 – $18 per hour

Job Type: Part-time, Permanent

Company: Thrift World

Thrift World is seeking a Retail Sales Associate to join our team in San Francisco, CA. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, assisting with visual merchandising, and maintaining store cleanliness. The ideal candidate will have a passion for thrift shopping and fashion trends.

Responsibilities:

  • Greet and assist customers in a friendly and professional manner
  • Process transactions accurately using the POS system
  • Maintain a neat and organized sales floor
  • Assist with receiving and stocking merchandise
  • Provide product knowledge and style recommendations to customers
  • Assist with visual merchandising and store displays
  • Meet and exceed sales goals
  • Maintain a clean and safe work environment

Qualifications:

  • 1-2 years of retail sales experience preferred
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic math skills and ability to use a POS system
  • Knowledge of fashion trends and brands
  • Ability to lift up to 25 pounds
  • High school diploma or equivalent

If you are a fashion-forward individual with a passion for thrift shopping, we want to hear from you! Apply now to join the Thrift World team as a Retail Sales Associate.

Expected salary: $75000 per year

Job date: Thu, 20 Mar 2025 23:19:08 GMT

Assistant General Manager – Notch8 & In Room Dining – Fairmont – Vancouver, BC

Company: Fairmont

Location: Vancouver, BC

Job description: elegance. In spring 2019, Fairmont Hotel Vancouver completed a $75M, five-year multiphase revitalization project… experiences at their home away from home. Job Description Assistant General Manager – Notch8 & In Room Dining…
The Fairmont Hotel Vancouver recently finished a $75M renovation project to enhance guest experiences. They are seeking an Assistant General Manager for Notch8 and In Room Dining to ensure guests receive top-notch service.
Title: Medical Receptionist – Full Time

Location: Victoria, British Columbia

Company: Island Health

Job Description:
Island Health is currently looking for a full-time Medical Receptionist to join our team in Victoria, British Columbia. The ideal candidate will have experience working in a medical office setting, excellent communication skills, and the ability to multitask effectively.

Responsibilities:
– Greet patients and visitors in a professional and friendly manner
– Answer phone calls and respond to inquiries
– Schedule appointments and manage the calendar for healthcare providers
– Maintain patient records and ensure all information is up-to-date and accurate
– Process billing and insurance claims
– Assist with other administrative tasks as needed

Qualifications:
– High school diploma or equivalent
– Previous experience working in a medical office setting is preferred
– Strong communication and customer service skills
– Proficiency with computer systems and software
– Ability to work independently and as part of a team

If you meet the qualifications and are interested in this opportunity, please apply through our website or contact us for more information. Island Health values diversity and is committed to creating an inclusive workplace for all employees.

Expected salary: $75000 per year

Job date: Tue, 28 Jan 2025 23:57:55 GMT

Regional Director, Revenue Management, North America – Fairmont – Toronto, ON

Company: Fairmont

Location: Toronto, ON

Expected salary:

Job date: Sat, 25 Jan 2025 23:37:23 GMT

Job description: Company DescriptionFairmont Hotels & ResortsJoin a dynamic team and be part of the Fairmont family – with 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe, stretching from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.Raffles Hotels & Resorts
The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future. Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment.Job DescriptionReporting to the Vice President, Revenue Management Performance, the Regional Director of Revenue Management will be responsible for maximizing incremental profitable revenue for multiple hotels in a dedicated region.This is accomplished through the strategic coordination of revenue management, regional sales & marketing, Digital Marketing and distribution teams; identifying and optimizing processes and procedures related to these disciplines, organizing and facilitating ongoing training and education on Commercial success and business acumen with the aim of creating and growing a culture of Total Hotel Profit optimization. The RDRM supports the development of internal talent, identifying future RM leaders and mentoring current DRM’s into meaningful contributors to the success of their hotels.Essential Duties and Responsibilities — (Key Activities) * Strategic Planning and Implementation

  • Consults with hotel revenue teams and Commercial functions (Sales, Marketing, Digital) to develop strategies to maximize revenue opportunities
  • Understands and provides support during budgeting and marketing plan creation and participate in budget review and approval process at hotel level
  • Revenue Optimization
  • Identifies best practices of revenue or profit enhancing strategies and facilitates sharing and implementation across the Region
  • Pilots and Executes on new functionality available in the region, providing valuable feedback and areas for enhancements
  • Identifies areas of incremental revenue opportunity through regular property visits, regional meetings, and conference calls
  • Identifies new/underutilized areas of high potential for incremental revenue
  • Performance Monitoring and Reporting
  • Reviews month end performance and works with hotels in the areas to drive incremental revenue such as: forecasting, action planning, pricing, market mix analysis, channel management, inventory management, up selling, and others
  • Monitors key indicators of hotel performance and third party data sources to identify revenue opportunities
  • Stays abreast of changes in the marketplace and other environments that may affect it such as dynamics of the Global, National, Regional & Local Political and Economic Market, local Competitors and all demand generators for the destination.
  • Ensures properties optimally use, and measure performance on all distribution channels and ensure that fair market share is achieved if not surpassed – Brand.com, GDS, OTA channels.
  • Team Leadership and Development
  • Provides orientation and transition support and training for new RM roles in the region
  • Mentors, develops and teaches DRM’s and builds RM knowledge for other hotel RevPro constituents
  • Assists in all recruitment efforts for hotel DRM’s
  • Provides subject matter expert guidance in performance evaluation of RM positions in the hotel
  • Improves comprehension and use of our CRS, PMS, reporting, BI Tool and information management systems to support better decision making
  • Stakeholder Collaboration
  • Works with Revenue Management, Sales, Digital Marketing, GRC, on education and implementation of all facets of the Regions Distribution Strategy including reporting, channel management, pricing, market mix, and planning
  • Works closely with the property Commercial teams to identify Revenue Management needs and to develop education to address those needs.
  • Collaborates with Hotel Executive Committee to foster a RM Culture of Total Hotel Profit Optimization using the RevPRO platform, applying principles and training of Restaurant RM and Spa RM to all revenue generating departments at the hotel
  • Works with all areas of the organization to enhance our Accor Brands and to ensure that both corporate and hotel strategies are congruent with this goal
  • Actively participates in the greater RM community in the respective Region
  • Work with development team on feasibility study for new hotel projects within the region
  • Contribute creation of brand tactical campaigns to drive business during need periods

QualificationsEducation and Experience:

  • Minimum of 8 years of revenue management experience in multiple hotels. Multi brands and luxury segment preferable.
  • A university degree preferably in the area of business or hospitality
  • A strong background in either rooms or sales
  • Experience working with automated revenue management software
  • Experience in Project Planning/Execution

Skills and Knowledge:

  • Communication – Communicates effectively both verbally and in writing, translating complex revenue management concepts appropriate for the needs of the audience.
  • Analytical/Critical Thinking – Exhibits the ability to gather and organize information using a logical and systematic process; recognizes patterns and relationships in complex data; examines data to identify implications, problems and draw appropriate conclusions; generates alternative solutions to problems; evaluates strengths, weaknesses and consequences of alternative solutions and approaches to solving problems.
  • Reading Comprehension – Understanding contractual agreements and ability to identify areas of concern or improvement in work related documents.
  • Advanced Computer Skills – Advanced user with thorough understanding of Hotel PMS, CRS, SCS, RMS, Channel Management, rate shopping and other industry data provider software. Advanced Microsoft Office skills (Excel modeling, Powerpoint presentations)
  • Revenue Management – Knowledge of total hotel revenue management concepts, processes and strategies (including sales cycles and trends, account management, pricing, and inventory management).
  • Economics and Accounting – Knowledge of economic and accounting principles and practices, P&L statements, operating budgets, forecasting and scheduling, and the reporting of financial data.
  • Sales and Marketing – Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics and sales control systems.
  • Administration and Management – Knowledge of business and management principles involved in strategic planning, resource allocation and coordination of people and resources.
  • Entrepreneurial thinking – The ability to come up with unusual or clever ideas about products, services or situations, or to develop creative ways to solve a problem.

Additional Information

  • Travel – Willingness to travel frequently within the region.
  • Office – Standard office environment, with some flexibility for remote work
  • Location – Must be Toronto-based

Fairmont Hotels & Resorts is a global brand with 90 properties worldwide, offering luxury accommodations in various destinations. Raffles Hotels & Resorts, known for its rich history, also provides unique experiences in iconic locations. The Regional Director of Revenue Management will be responsible for maximizing revenue for multiple hotels in a region, collaborating with various commercial functions. The role involves strategic planning, revenue optimization, performance monitoring, team leadership, and stakeholder collaboration. The ideal candidate should have at least 8 years of revenue management experience, strong communication and analytical skills, and knowledge of revenue management concepts and software. The position is based in Toronto and requires frequent travel within the region.

Assistant Security Manager – Full Time – Fairmont – Vancouver, BC

Company: Fairmont

Location: Vancouver, BC

Job description: elegance. In spring 2019, Fairmont Hotel Vancouver completed a $75M, five-year multiphase revitalization project… experiences at their home away from home. Job Description Assistant Security Manager Guardian and Protector. You ensure the…
The Fairmont Hotel Vancouver completed a $75M revitalization project in spring 2019, aimed at enhancing the guest experience. They are currently seeking an Assistant Security Manager to protect the hotel and ensure a safe environment for guests.
Title: Administrative Assistant

Location: Ottawa, Canada

Company: Confidential

Job Description:

We are seeking a motivated and organized Administrative Assistant to join our team. The ideal candidate will have excellent communication skills, a professional demeanor, and the ability to multitask efficiently.

Responsibilities:
– Answer incoming calls and direct them to the appropriate staff
– Greet visitors and assist with any inquiries
– Manage executive schedules and arrange meetings
– Coordinate travel arrangements
– Prepare and distribute correspondence, memos, and reports
– Maintain office filing system
– Order office supplies as needed
– Assist with project coordination and other administrative tasks as required

Qualifications:
– High school diploma or equivalent
– Previous experience in an administrative role is preferred
– Proficient in Microsoft Office Suite
– Strong organizational skills and attention to detail
– Excellent written and verbal communication skills
– Ability to work independently and as part of a team

If you are a self-starter with a positive attitude and a desire to grow in an administrative role, we encourage you to apply today.

Expected salary: $56000 per year

Job date: Sat, 14 Dec 2024 23:33:40 GMT