Company: InTown Suites
Location: Orlando, FL
Expected salary:
Job date: Sun, 29 Jun 2025 02:58:05 GMT
Job description:
Job Description: Local Marketing and Quality Assurance Coordinator
Position Overview:
We are seeking a dedicated Local Marketing and Quality Assurance Coordinator to join our team. This role will focus on enhancing our local marketing efforts, training property staff, and implementing quality assurance improvements as directed by the Regional Operations Manager.
Key Responsibilities:
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Local Marketing:
- Develop and execute local marketing campaigns and initiatives to increase brand awareness and drive guest engagement.
- Collaborate with the Regional Operations Manager to align marketing strategies with company objectives.
- Conduct outreach and promote properties through community involvement and partnerships.
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Property Staff Training:
- Organize and conduct training sessions for property staff to ensure high standards of service and guest satisfaction.
- Provide ongoing support and resources to staff to enhance their skills and performance.
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Quality Assurance Improvements:
- Assist in identifying areas for improvement within property operations and guest services.
- Implement quality assurance measures and provide feedback based on evaluations and guest reviews.
- Monitor compliance with company standards and guidelines, ensuring all properties meet quality expectations.
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Guest Relations:
- Ensure the delivery of excellent guest experiences by addressing concerns and managing guest feedback effectively.
- Foster a positive environment to enhance guest satisfaction and encourage repeat visits.
Qualifications:
- Strong background in marketing, customer service, or property management.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Detail-oriented with a passion for improving service quality.
- Proficient in Microsoft Office and marketing software tools.
What We Offer:
- Competitive salary and benefits.
- Opportunities for professional development and career advancement.
- A collaborative and dynamic work environment focused on excellence.
If you’re passionate about local marketing and quality assurance, we invite you to apply and become a valuable part of our team!