Company: Government of Nova Scotia
Location: Halifax, NS
Job description: vacant GIS Officer 4 positions- Geomatics Project Administrator and Provincial Toponymist. This session will be held… Roy, Manager, GIS Operations. Microsoft Teams meeting Join on your computer, mobile app or room device Meeting ID…
There are 4 vacant positions for GIS Officers, including roles as Geomatics Project Administrator and Provincial Toponymist. A meeting will be held with Roy, Manager of GIS Operations, through a Microsoft Teams meeting. Participants can join using their computer, mobile app, or room device with the provided Meeting ID.
Job Description:
We are seeking a talented and experienced Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support for our clients and resolving any issues that may arise. You will work closely with our clients to troubleshoot and resolve technical issues, provide training and support, and ensure customer satisfaction.
Responsibilities:
– Provide technical support to clients via phone, email, and chat
– Troubleshoot technical issues and provide solutions to clients
– Ensure customer satisfaction by meeting client needs and resolving technical issues in a timely manner
– Provide training and support to clients on our products and services
– Document client interactions and technical issues for future reference
– Collaborate with other team members to address and resolve technical issues
– Stay up-to-date on the latest technologies and trends in technical support
Qualifications:
– Bachelor’s degree in Computer Science, Information Technology, or related field
– 3+ years of experience in technical support or a related field
– Strong technical skills, including knowledge of software, hardware, and networking
– Excellent communication and customer service skills
– Ability to work independently and as part of a team
– Strong problem-solving and troubleshooting skills
– Experience working with CRM software and help desk tools
If you are a motivated and skilled Technical Support Specialist looking for a challenging and rewarding opportunity, we encourage you to apply for this position. Join our team and help us provide exceptional technical support to our clients.
Expected salary: $2746.69 – 3348.16 per month
Job date: Sat, 30 Mar 2024 02:46:18 GMT